251 to 275 of 344 Customer Insight Jobs in the UK

ambitious, data-driven goals and KPIs, ensuring consistent measurement and optimization. Contribute to overall company strategy as a key member of the leadership team, representing the voice of the customer and market. Product Marketing & Market Leadership: Oversee and guide the development of compelling product positioning, messaging, and go-to-market strategies that clearly articulate Pactum's unique value proposition … and competitive differentiation. Direct the identification and refinement of Ideal Customer Profiles (ICPs) and target audiences, ensuring deep market understanding informs all strategies. Drive the narrative around autonomous negotiation, positioning Pactum as the undisputed leader and innovator in the space. Champion market intelligence, ensuring the organization has a deep understanding of the competitive landscape, industry trends, and customer … outbound campaigns, leveraging advanced ABM strategies, digital channels, events, and strategic partnerships. Own the global pipeline generation targets across all marketing-influenced channels, including inbound, SDR, AE, Alliances, and Customer Expansion. Drive continuous improvement through A/B testing, data analysis, and adoption of marketing automation best practices. Sales Enablement & Alignment: Develop and implement robust sales enablement programs that More ❯

Overview Leveraging extensive Cloud technical services experience and in-depth knowledge of market and customer demands, drive delivery excellence and support Bell Integration's ability to achieve revenue and margin targets. Operate as the technical authority across key stakeholders at Bell and within our customer portfolio, guiding and mentoring the business internally and at the point of delivery … practice to meet strategic needs while balancing cost and time. Responsibilities Manage client relationships, build consensus and trust in Bell Integration delivery, and coach others on client engagement and customer ownership. Articulate the value of Bell Integration services across the delivery portfolio, with a focus on Cloud Managed Services. Provide subject matter expertise and technical mentoring within the delivery … Perform line management duties for team leaders and direct reports. Participate as part of the Managed Services Leadership team as an SME. Stay informed on market trends, technologies, and customer insights; attend industry events. Provide thought leadership for CIS strategy in Managed Services and product development. Review and develop practice definitions, collateral, and IP aligned with business needs. Deputise More ❯

that drive overall growth: top-of-funnel awareness, adoption, and retention. As a key member of the Consumer Product Marketing team, you will also influence product development by leveraging customer insights, market data, and competitive analysis to shape Kraken's consumer marketing strategies across equities and xStocks. The opportunity GTM Strategy & Execution: Develop and lead Kraken's Equities and … the full end-to-end campaign management process, from strategic planning to execution, across various channels (email, social, influencer, display, ATL). Consumer Lifecycle Marketing: Understand and optimize the customer journey, deploying engagement strategies that maximize LTV and retention. Product Positioning & Messaging: Translate complex financial products into compelling, easy-to-understand value propositions that resonate with diverse audiences. Cross … objectives. Performance Measurement: Define, track, and report on key product KPIs , including awareness, feature adoption (nMTU), and retention/LTV improvements. Thought Leadership: Serve as the voice of the customer , championing insights to inform product roadmaps and marketing initiatives. Skills you should HODL 6+ years of experience in Product Marketing Management (PMM), preferably in fintech, trading (crypto, equities, commodities More ❯

Transformation function. As an individual contributor you will be comfortable working in an agile environment, working alongside the Senior Experience Designer(s) to support exceptional digital end-to-end customer and colleague experiences to transform user journeys through driving the importance of research and insights. This role will inform and inspire cross-functional teams - ensuring our solutions are grounded … Your responsibilities will also include: Conduct a wide range of qualitative and quantitative research methodologies (e.g., in-depth interviews, usability testing, surveys, diary studies, desk research, concept testing) Champion customer needs across functions and be an ambassador for implementing design thinking across all teams Build research capability across the design team by mentoring and training others to run their … own studies confidently and GDPR compliant Build and maintain research repositories and share insights that inform multiple teams in transformation, such as product, design, marketing, and customer insights Take ownership of designing and implementing GDPR-compliant research processes, embedding best practices across the team through training and guidance Mentor digital designers, from junior to senior, and manage research ops More ❯

personal and professional development, adapting and evolving your approach as you progress through your career at Samsara Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices Minimum requirements for the role: 5+ years in a product management role. History of … launching and scaling innovative products. Undergraduate degree in Computer Science preferred. MS, PhD, or MBA also preferred. Strong technical understanding, ability to establish credibility with engineers. Knack for gleaning customer insights from quantitative and qualitative data. Bias-to-action and hands-on experience delivering business results. You're not afraid to get your hands dirty. Excellent communication skills. Must More ❯

personal and professional development, adapting and evolving your approach as you progress through your career at Samsara Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices Minimum requirements for the role: 5+ years in a product management role. History of … launching and scaling innovative products. Undergraduate degree in Computer Science preferred. MS, PhD, or MBA also preferred. Strong technical understanding, ability to establish credibility with engineers. Knack for gleaning customer insights from quantitative and qualitative data. Bias-to-action and hands-on experience delivering business results. You're not afraid to get your hands dirty. Excellent communication skills. Must More ❯

a thought leader to senior stakeholders within the NHS. Responsibilities Own and drive double digit NHS revenue targets, end responsible for 2 departments, covering both new business acquisition and customer retention Build and maintain senior-level relationships with NHS decision-markers, including Integrated Care Boards (ICBs), NHS Trusts, Primary Care Networks (PCNs) and other stakeholders Ensure a cohesive approach … high engagement at every level Internal collaboration: With Marketing to shape and execute NHS-specific campaigns, ensuring strong lead generation and brand positioning. With Product and Transformation to ensure customer insights directly influence product roadmap and future innovation. Identify and drive process improvements within any part of Skin Analytics that interacts with the NHS, ensuring efficiency and effectiveness Develop More ❯

Marketing, Enterprise and the role is based at Smartsheet's London office, with hybrid or remote UK options. Responsibilities include: Partner with Product Management, conduct market research, and leverage customer insights to influence product development, ensure product-market fit, and align with strategic goals. Create clear, compelling messaging and positioning tailored to various developer personas (e.g., enterprise developers, system … capabilities of the Smartsheet platform. Communicate technical details about API updates, releases, and deprecations, including writing release notes and collaborating on developer documentation and API guides. Support sales and customer success teams with tools, training, and content to articulate the value of our developer platform to technical audiences. Define key performance metrics, monitor results, and report on the success More ❯

from viewing bookings to printing or downloading boarding passes. This role is pivotal in enhancing easyJet's digital self-service offerings. As a Digital Product Owner, you will drive customer satisfaction, operational efficiency, and commercial return by developing a digital-first experience that is seamless, reliable, and exceeds customer expectations. What you'll be doing: Manage product backlogs … end online check-in experience, ensuring it is intuitive, accessible, and reliable. Champion UX and Accessibility best practices to create inclusive, frictionless experiences for all users. Partnering with Operations, Customer Service and Analytics teams to ensure that solutions address real customer problems and have no impact on operations Utilise customer insights, data, and experimentation to make evidence … from discovery through to delivery, iteration, and success measurement. Requirements of the Role What you'll bring to the team: Strong product mindset, focused on building solutions based on customer needs. Proven product management experience in a B2C e-commerce environment. Deep understanding of UX, Accessibility, and inclusive design principles. Strong communication skills, comfortable with ambiguity, and confident in More ❯

s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. We are looking for a strategic, data-driven, and customer-obsessed Director of Product Marketing to lead our product positioning, go-to-market strategies, and cross-functional alignment. You will play a critical role in shaping how our products … intelligence and market research to inform product strategy and marketing tactics. Own segmentation and targeting strategies to ensure marketing efforts reach the right audiences. Partner with Sales, Product, and Customer Success to align product strategy with business goals. Lead and grow a team of product marketers, providing mentorship and strategic guidance. Data & Analysis Leverage market data, customer insights … journey. Collaborate with demand generation teams on campaigns that drive awareness and adoption. Work closely with content and brand teams to ensure consistency across all channels and materials. Support customer advocacy efforts by capturing testimonials, use cases, and success stories. Cross-Functional Collaboration Enable Sales with training, battlecards, competitive positioning, and customer-facing assets. Partner with Product Management More ❯

Associate Director - Quantitative - Customer Insights & Experience This role is no longer available. Please click here to see all the roles we are currently working on. Our company combines advisory insight with cutting-edge technology to help a wide variety of companies place the Voice of their Customer at the heart of decision making. We employ a range … of agile mechanisms to capture, analyze, and socialize customer and employee feedback, including real-time programs, customer panels, pop-up communities, and snapshot studies. We offer a professional service, acting as an extension of our clients' teams. Using your research and client service skills, you will lead projects and client accounts, including kick-off meetings, project design, quality … assurance, and delivery of strategic outputs. You will manage and develop client relationships, aiming to bring customer experiences to life for your clients. With a quantitative background, you will thrive in a tech-enabled environment, supported by a highly capable, tech-savvy team. Our location offers the best of both worlds-close to trains and planes without the stress More ❯

We're looking for a Senior Back End Engineer to help build iwoca's new SME insurance venture from scratch. You'll design integrations with insurance partners, leverage rich customer data, and create seamless experiences that turn data into action. The company Imagine a world where every small business has the power to thrive. That's the world we … our insurance proposition end to end Designing and implementing integrations with third-party insurance APIs (brokers, MGAs, carriers) to generate and process high-intent leads Leveraging iwoca's sophisticated customer data models to pre-fill insurance journeys, intelligently route customer traffic, and improve conversion Collaborating closely with the Venture Lead, data scientists, and marketing to rapidly iterate and … optimise based on early customer insights Helping define the technical architecture and infrastructure for the venture, in collaboration with iwoca's core engineering teams Contributing to code quality, documentation, and best practices from the outset This is a unique opportunity to be part of a new business from day one, with the backing of an established fintech and the More ❯

team. As the sole provider of Salesforce DevOps rooted in true DevOps best practices, we're looking for a passionate individual who can translate complex technical features into compelling customer-centric stories, drive strategic product launches, and ultimately, accelerate our market leadership. We are particularly interested in candidates who have experience working with a diverse collection of products and … impactful sales collateral decks, product demos, competitive battle cards, and delivering effective training. Uncover Market Opportunities: Through thorough market research and competitive analysis, you will identify key market trends, customer needs, and opportunities for product growth, directly influencing product strategy and development. Optimise Marketing ROI: You will track and analyse the performance of product launches and product marketing-led … Functional Collaboration: You will work closely with product managers, sales, engineering, and other marketing team members, building strong relationships and ensuring seamless collaboration and execution of marketing plans. Champion Customer Insights: In partnership with product management you will work together to undertake customer research to shape positioning, messaging, and marketing strategies. You will ensure our products and marketing More ❯

team. As the sole provider of Salesforce DevOps rooted in true DevOps best practices, we're looking for a passionate individual who can translate complex technical features into compelling customer-centric stories, drive strategic product launches, and ultimately, accelerate our market leadership. We are particularly interested in candidates who have experience working with a diverse collection of products and … impactful sales collateral decks, product demos, competitive battle cards, and delivering effective training. Uncover Market Opportunities: Through thorough market research and competitive analysis, you will identify key market trends, customer needs, and opportunities for product growth, directly influencing product strategy and development. Optimise Marketing ROI: You will track and analyse the performance of product launches and product marketing-led … Functional Collaboration: You will work closely with product managers, sales, engineering, and other marketing team members, building strong relationships and ensuring seamless collaboration and execution of marketing plans. Champion Customer Insights: In partnership with product management you will work together to undertake customer research to shape positioning, messaging, and marketing strategies. You will ensure our products and marketing More ❯

team. As the sole provider of Salesforce DevOps rooted in true DevOps best practices, we're looking for a passionate individual who can translate complex technical features into compelling customer-centric stories, drive strategic product launches, and ultimately, accelerate our market leadership. We are particularly interested in candidates who have experience working with a diverse collection of products and … impactful sales collateral decks, product demos, competitive battle cards, and delivering effective training. Uncover Market Opportunities: Through thorough market research and competitive analysis, you will identify key market trends, customer needs, and opportunities for product growth, directly influencing product strategy and development. Optimise Marketing ROI: You will track and analyse the performance of product launches and product marketing-led … Functional Collaboration: You will work closely with product managers, sales, engineering, and other marketing team members, building strong relationships and ensuring seamless collaboration and execution of marketing plans. Champion Customer Insights: In partnership with product management you will work together to undertake customer research to shape positioning, messaging, and marketing strategies. You will ensure our products and marketing More ❯

in action? Follow us on We've just launched our Current Account and are looking for a Senior Product Manager to help continue to shape and build out the customer experience and features as it grows. We want to transform the Current Accounts space as we have already done with loans, savings, credit cards and car finance, tying together … opportunity for some serious career defining impact. This is a highly autonomous and high ownership role, strategising how we design and build on our core CA proposition and main customer experiences of Current Accounts (think how you apply for an account, view your main dashboard, and make transfers).Critical to this will be ensuring customers are excited by our … This team must ensure our customers are excited by our product Collaborate closely with the Lead Product Designer and design team to create an optimised and differentiated Current Account customer experience Problem solve with the engineers in your team on how to build solutions, helping them make the right trade-offs to ensure a speedy delivery of value and More ❯

Responsibilities You will lead, drive, and manage engagements to achieve revenue and consumption targets consistently. You will leverage best practices to guide customer strategy and future growth, expanding Azure usage by cultivating customer affinity with Microsoft programs and solutions that deliver impact, and establishing Microsoft as a leader. Provide feedback to Microsoft on customer development needs, blockers … or mitigation strategies. You will analyze customer usage versus needs to drive greater consumption of cloud and support services, using insights to recommend strategies that expand, retain, and optimize Azure consumption. You will apply technical knowledge and customer insights to develop modernized roadmaps, architect solutions to meet business and IT needs, and ensure technical viability and successful deployment … of new projects. You will conduct Architectural Design Sessions to create implementation plans aligned with customer business goals and technical environments. You will collaborate with other Digital Cloud Solution Architects and the Microsoft ecosystem to ensure proper deployment of Azure cloud solutions. You will engage closely with customers to meet or exceed team targets, manage customer progress in More ❯

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world, and we distribute millions of products each year to our loyal customers. The Mechatronics team builds full-stack innovations that ensure safety … needs. - Strong writing skills, able to articulate thoughts clearly and concisely - Understanding of: electrical diagrams, control diagrams, building operations, control circuits, industrial packaging and labeling machines. - Ability to ascertain customer needs to help develop project scope and specifications & manage scope of work relative to the site specifics and customer needs. - Ability to manage project engineering to determine the … scope of work relative to the design intent of the customer needs. - Ability to read and interpret specifications and implementing those specifications as they apply the work environment. - Development of logic diagrams in the International Automation format for complex logic devices such as Programmable Logical Controller and Distributed Control System. - Work individually and as part of a team to More ❯

Your Mission Your mission is to lead NALA's growth in the Kenyan corridor, driving customer acquisition and market share. You will develop and execute growth strategies that establish NALA as the preferred cross-border payments platform for the Kenyan diaspora. Your Responsibilities In This Role Own and deliver the go-to-market strategy for Kenya-bound payments from … the UK, US and EU Design and execute growth campaigns (digital and offline) that drive customer acquisition and retention Build partnerships with key diaspora organizations, influencers, and community groups to strengthen NALA's presence in Kenyan communities abroad Analyse market trends, customer insights and competitor activity to refine growth plans Collaborate with Product and Marketing teams to ensure … of Kenya users Track and report on key metrics to measure growth performance and ROI of initiatives Must-have requirements 3+ years experience in growth marketing, business development, or customer acquisition Proven track record of driving growth in consumer-facing fintech or digital products Bias towards ambition and action. You see ambitious targets as a challenge and will stop More ❯

change global payments forever. Join us in building Payments for the Next Billion. Requirements Your Mission Your mission is to lead NALA's growth in the Indian corridor, driving customer acquisition and market share. You will develop and execute growth strategies that establish NALA as the preferred cross-border payments platform for the Indian diaspora. Your Responsibilities In This … Role Own and deliver the go-to-market strategy for India-bound payments from the UK, US and EU Design and execute growth campaigns (digital and offline) that drive customer acquisition and retention Build partnerships with key diaspora organizations, influencers, and community groups to strengthen NALA's presence in Indian communities abroad Analyse market trends, customer insights and … of Indian users Track and report on key metrics to measure growth performance and ROI of initiatives Must-have requirements 3+ years experience in growth marketing, business development, or customer acquisition Proven track record of driving growth in consumer-facing fintech or digital products Bias towards ambition and action. You see ambitious targets as a challenge and will stop More ❯

the world's most trusted providers of best-of-breed data quality and compliance solutions is looking for a ApplicationSupport Analyst (Software Support Analyst)to join our fast growing Customer Success team in London, UK. You will gain satisfaction knowing that you are utilizing your language skills as well as your interpersonal and analytic skills to build relationships with … clients as well as troubleshoot and solve their tier I and II technical issues. Consistently named a Top Workplace ,we have a long-standing reputation for superior customer satisfactionand solutions that are fast, accurate, and scalable. FinScan, one of our most recognized products, is used by our clients in over 60 countries to identify potential money laundering and terrorist … Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to providesuperior assistance and issue resolution to customer inquiries that arise by email or phone. The issues youhandle will vary from simple to the complex and multi-layered requiring: Analysis, investigation and trouble-shooting of software and More ❯

for a CRM Implementation Manager to lead the rollout and evolution of our new Acteol CRM system (so experience with this system is essential)-and to help us take customer engagement to the next level. Based in our London Support Centre, this role is all about delivering smart, data-driven customer experiences that fuel loyalty, personalisation, and growth. … problem-solver who understands the power of data-led marketing. You bring experience in CRM implementation, ideally in the hospitality or multi-site sector, and know how to translate customer insights into action. You love collaboration, can speak the language of both tech and marketing, and you care about getting the detail right without losing sight of the big … CRM platforms, automation, and integrations. Strategic mindset with the ability to turn insights into action. Excellent communication skills and ability to engage stakeholders at all levels. Passion for enhancing customer experience and driving business growth. Perks & Benefits Competitive salary Bonus scheme 25 days holiday + your birthday off Hybrid working (3 days in the office) Discounts on food, drink More ❯

Product Marketing Manager, you'll own the positioning, GTM strategy, and lifecycle marketing for our spot trading platform and crypto card product. You will be the voice of the customer, building bridges between the product, growth, and creative teams to craft compelling narratives and data-driven campaigns that drive adoption, retention, and trust. Think of this role as a … roadmap for spot trading and crypto card verticals - Craft compelling messaging and value propositions that differentiate us in a crowded market - Define and refine user personas, use cases, and customer journeys 2. Launch Execution - Lead GTM planning for feature and product launches, coordinating cross-functionally with product, design, comms, and growth - Deliver impactful marketing assets across website, email, social … in-app, and video - Collaborate with PR, content, and community teams to amplify launches externally 3. Customer Insights & Market Intelligence - Gather and analyze market research, competitive benchmarking, and user feedback to inform strategy - Conduct interviews, surveys, and usability tests to uncover insights that improve product and messaging 4. Growth & Retention - Partner with lifecycle and growth teams to build acquisition More ❯

product positioning. Client Details The company is a medium-sized organisation within the technology sector, known for its innovative approach to delivering cutting-edge solutions. With a focus on customer satisfaction and product excellence, the company fosters a collaborative and forward-thinking environment. Description The key responsibilities for the Product Marketing Manager - IT/Tech Services role will include … Collaborate with cross-functional teams to align marketing efforts with product development. Create and manage marketing campaigns to drive product awareness and sales. Conduct market research to identify trends, customer needs, and opportunities for growth. Craft compelling product messaging and positioning to differentiate offerings in the Technology market. Analyse campaign performance and provide actionable insights to improve outcomes. Support … launching new IT products to UK markets.* Strong understanding of the IT Managed services market.* Strong understanding of product positioning and branding strategies.* Proficiency in analysing market trends and customer insights, and able to translate data into actionable insights.* Excellent communication and collaboration skills.* Ability to manage multiple projects and meet deadlines effectively.* Knowledge of digital marketing tools and More ❯

Analyst Location: Manchester City Centre (hybrid, 3 days per-week onsite) Salary: £50,000 - £60,000 (DoE) Are you a detail-driven Product Analyst who thrives in a collaborative, customer-focused environment? We're working with an award-winning FinTech platform that has been established in the UK market for more than 25 years. You'll be joining a … Translating complex requirements into epics and user stories with clear acceptance criteria. Owning product backlogs, driving sprint goals and working closely with UX and development teams. Using KPIs and customer insights to shape product decisions and measure impact. Supporting business readiness, including process mapping and stakeholder demos. Requirements: Proven experience as a Product or Business Analyst in a digital More ❯