301 to 325 of 338 Customer Insight Jobs in the UK

policy management. Take accountability for the successful delivery and adoption of strategic change programmes. Drive the adoption of data analytics, machine learning, and AI to improve risk modelling and customer insight. Build and integrate products to streamline operations and improve customer experience. Lead and mentor a diverse team of IT professionals, data scientists, and developers to foster a More ❯

at Zopa, so join us, and make it count.Want to see us in action? Follow us on This is a hugely impactful product role at Zopa with a large customer base trusting us with over £5bn of their money. You need to be an experienced hand in steering a large product roadmap to deliver outcomes which are win-win … for our customers and Zopa. In a competitive savings landscape, we want to find ways to differentiate ourselves to acquire and grow our customer base. We have a range of exciting ideas and this role will be crucial in prioritising and driving the roadmap to deliver growth. This is your chance to shape the future of savings at one … and investments - product features that make managing money across spending, savings and investing seamless Reward and referral programmes : Collaborating with our central team to build out programmes that drive customer acquisition and retention Strategic planning : Building out our 2026 budget and long-term product vision A Day in the Life: Own the savings product roadmap from onboarding through to More ❯

the management tier; Manages an efficient sales operation addressing win ratios and CAC; Partners with Divisional Leader and Product, Professional Services, Legal, InfoSec and other key stakeholders to deliver customer-centric revenue-growth; Leverages reporting and analytics to continuously improve our sales operation; Partners with Divisional Leader and Finance to ensure sales forecasting and budgeting is aligned to growth … goals. Team Development and Building (20%) Motivate the team to exceed expectations. Mentor and coach the team in the achievement of KRs and better work with the customer to set objectives and define the value of acquiring Resolver products Work with the team to advance their skills and progress in their careers. Partner with Talent to proactively recruit high … with executives and other stakeholders to establish sales targets and priority markets. Develop team OKRs that accelerate business objectives. Identify new opportunities based on market analysis, industry trends and customer insights. Forecasting and Analytics (10%) Provide the executive with accurate forecasts of sales bookings Use reporting and analytic tools to find opportunities to improve our sales approach or messaging More ❯

and a consultative mindset. Reports to: VP, Strategic Services. Key Responsibilities Collaborate with sales and client success teams to identify and qualify opportunities for Strategic Services engagements. Build compelling, insight-led presentations and proposals that clearly articulate the value of Optimove's consulting capabilities. Craft tailored narratives that align with client pain points, goals, and maturity across CRM, data … strategy, and marketing operations. Participate in client and prospect meetings, acting as a subject matter expert in CRM strategy, customer insights, and marketing execution models. Support RFP responses and pitch processes where Strategic Services are part of the proposed solution. Maintain a strong understanding of Optimove's technology, consulting frameworks, and best practices to confidently represent our offerings. Partner … within a marketing technology, SaaS, or agency environment. Strong storytelling and presentation skills, with the ability to simplify complex ideas and communicate them with impact. Deep understanding of CRM, customer data, retention strategy, and marketing operations. Commercial mindset with experience supporting sales cycles and working in a client-facing role. Exceptional collaboration and interpersonal skills - able to influence across More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

start-up who are accelerating the resale and recommerce industry. The company offer an end-to-end solution that combines the ease of modern tech with expert valuation and customer-first service. They are looking for a Product Owner to come in and own their operational funnel, aligning multiple departments and productising internal tools. As the Product Owner you … from end to end. Turn high-level business goals into clear, actionable user stories and deliverables. Manage and continuously refine the product backlog, ensuring it reflects business priorities and customer needs. Define and own the vision and roadmap for key product areas, driving maximum value and impact. Collaborate with stakeholders to review existing processes, uncover improvement opportunities, and shape … solutions that align with strategic objectives. Prioritise initiatives and features to maintain strong alignment with the overarching product strategy. Leverage analytics tools and customer insights to pinpoint areas for growth, optimisation, and innovation. Support the helpdesk team by assisting with incident triage and providing timely updates on product-related issues. Act as a key point of contact for the More ❯

cloud migration strategies for enterprise customers, focusing on Microsoft workloads and virtualization technologies Technical Engagement: Collaborate with sales, professional services, and AWS teams to create flexible, scalable cloud architectures Customer Enablement: Provide thought leadership through technical presentations, content creation, and strategic guidance Cross-Functional Collaboration: Work with AWS service teams to provide critical customer insights and drive service More ❯

the services Loyalty offer with key merchant partners and loyalty scheme providers across Europe. Working cooperatively with the Loyalty Product Development Team in HQ this role will incorporate European customer insights and align merchant partner strategies to deliver a compelling offer. The successful candidate will work closely with the Merchant Business Development Manager in engaging with partners and achieving … planning, organizing, solving problems Outgoing team player Desirable Skills Required: Desirable Hard skills Experienced Business Development background Technically & commercially competent in the sector A proven track record of direct customer facing sales and sales management Desirable Soft skills Experience of working with different cultures Strong presentation skills at Board level Commercially astute negotiator Location: London, UK More ❯

ERPs, and procurement systems Define integration strategies, API workflows & data mapping where required Collaborate with product & engineering to communicate needs Cross-Functional Collaboration & Feedback Loop: Partner with product, engineering & customer to ensure seamless handovers from sales to project Capture & relay client insights to influence roadmap prioritisation Contribute to development of technical sales collateral, playbooks & knowledge sharing initiatives About you … engage directly with prospects, building tailored demos and leading technical discussions to showcase Omnea's value You'll partner with our sales team to lead custom discovery sessions, understand customer pain points, and showcase new or non-standard capabilities in the Omnea platform You'll drive and own POCs in collaboration with the Customer and Product teams, ensuring … prospects gain required technical comfort to move forward with Omnea You'll act as a bridge between Sales, Product, and Customer, ensuring consistent communication and alignment throughout the customer journey You'll provide valuable feedback from the field to the Product team, helping shape future roadmap enhancements based on customer insights You'll continuously improve our pre More ❯

month parental leave cover to drive the strategy and execution across their market leading CCaaS platform. This is a mission-critical product within the portfolio aimed at providing customer with exceptional, AI driven and cost-efficient customer service. You'll own the global strategy and roadmap for the group, driving development milestones and coach, manage and mentor a … talented team of Product Managers. The role offers a unique opportunity to to transform customer insights into product innovation whilst influencing at a global scale. Some key requirements include: Proven experience managing and scaling multiple product teams, with a focus on coaching and mentoring. Strong commercial acumen, particularly around GTM and pricing. Background in retail operations and or contact … discretionary bonus, private medical and life assurance with a competitive base salary of up to £130k. If you're an experienced product leader looking to drive AI adoption within customer care, for a mission driven business having a tangible, positive impact on society, then please apply today. More ❯

month parental leave cover to drive the strategy and execution across their market leading CCaaS platform. This is a mission-critical product within the portfolio aimed at providing customer with exceptional, AI driven and cost-efficient customer service. You'll own the global strategy and roadmap for the group, driving development milestones and coach, manage and mentor a … talented team of Product Managers. The role offers a unique opportunity to to transform customer insights into product innovation whilst influencing at a global scale. Some key requirements include: Proven experience managing and scaling multiple product teams, with a focus on coaching and mentoring. Strong commercial acumen, particularly around GTM and pricing. Background in retail operations and or contact … discretionary bonus, private medical and life assurance with a competitive base salary of up to £130k. If you're an experienced product leader looking to drive AI adoption within customer care, for a mission driven business having a tangible, positive impact on society, then please apply today. Rates depend on experience and client requirements Job Information Job Reference: JO More ❯

Ago job requisition id PR It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview The Director of Learning Services is responsible for the design, governance, and delivery of our academic and enterprise learning services. This leader will … lead the Learning Services Operations team; oversee academic and enterprise customer learning content strategy and lifecycle management; and manage relationships with Avid Learning Partners (ALPs) to ensure alignment with organizational needs and performance outcomes. This role reports to VP Customer Insights and collaborates closely with business leaders, and external learning vendors. Key Responsibilities Strategic Leadership Define and execute … learner outcomes to optimize programs. Measurement & Continuous Improvement Establish KPIs and performance dashboards to track learning effectiveness, adoption, and operational efficiency, as well as performance against revenue goals and customer satisfaction. Participate in Avid Education and Next Generation CAB to understand customer perspectives and incorporate them into Learning Services strategy. Use data and learner feedback to continuously improve More ❯

various stakeholders to build and refine a commercialisation strategy, and scale best practices worldwide. As Passkeys is in pilot stage, the candidate must collaborate with product teams to incorporate customer feedback and prioritize product development for scalability. This role requires a strategic, analytical, and data-driven individual capable of driving product growth, aligning execution plans, and managing cross-functional … teams to achieve key performance indicators. Responsibilities include becoming a product expert, developing go-to-market strategies, synthesizing customer insights, refining product positioning, and supporting internal and external communication and training. Key responsibilities: Develop and manage the go-to-market and expansion plan for payment passkeys. Collaborate with global and regional teams to translate product vision into actionable plans. … Gather and synthesize customer feedback to inform product development and scaling strategies. Define and refine the role of Passkeys within Mastercard's broader authentication strategy. Monitor product performance, identify obstacles, and implement solutions. Lead reporting and KPI management for the product. Support customer education and awareness initiatives. Incorporate market, regulatory, and technological insights into product management. Leverage Mastercard More ❯

the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (70%) while ensuring customer retention and expansion (30%). The role amplifies Culture Amp's mission by … legal, procurement, and security teams) to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (30%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of tailored Account Plans that help … serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets across a rolling 6 month period. Establish multi-threaded relationships with More ❯

the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (70%) while ensuring customer retention and expansion (30%). The role amplifies Culture Amp's mission by … legal, procurement, and security teams) to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (30%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of tailored Account Plans that help … serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets across a rolling 6 month period. Establish multi-threaded relationships with More ❯

the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (60%) while ensuring customer retention and expansion (40%). The role amplifies Culture Amp's mission by … legal, procurement, and security teams) to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (40%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of tailored Account Plans that help … serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets across a rolling 6 month period. Establish multi-threaded relationships with More ❯

the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (60%) while ensuring customer retention and expansion (40%). The role amplifies Culture Amp's mission by … legal, procurement, and security teams) to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (40%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of tailored Account Plans that help … serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets across a rolling 6 month period. Establish multi-threaded relationships with More ❯

our customers safe Quickly launch new countries by writing modular and configurable code to adapt to market specific and evolving requirements Use data to drive decision making and identify customer insights Automate processes and partner failover to reduce support load and keep our customers happy Contribute to our customer-facing REST API core functionalities Must-have requirements You … to-end. 6-Month Metrics Lead a High-Impact Technical Project : Drive the architecture and delivery of a significant backend service or API enhancement (e.g. multi-country rollout or customer-facing API improvements). Improve System Resilience : Design and implement automated failover or retry logic for at least one critical payment flow to reduce downtime and improve customer More ❯