own product positioning, messaging, and value propositions that resonate with our target audience Plan and execute product launches, working cross-functionally with Product, Sales, Customer Success, and Marketing teams Conduct market research and competitive analysis to inform strategy and identify opportunities Build and maintain buyer personas to guide content … awareness and acquisition Develop sales enablement materials including pitch decks, one-pagers, battle cards, and training content Partner with Product to influence roadmap with customer insights and market trends Track and analyse product performance, customer adoption, and feedback to continuously improve marketing efforts Tasks: Lead market assessment, quantitative More ❯
new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (60%) while ensuring customer retention and expansion (40%). The role amplifies … to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (40%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of … help serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets More ❯
new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (60%) while ensuring customer retention and expansion (40%). The role amplifies … to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (40%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of … help serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets More ❯
new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (60%) while ensuring customer retention and expansion (40%). The role amplifies … to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (40%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of … help serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets More ❯
new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (60%) while ensuring customer retention and expansion (40%). The role amplifies … to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (40%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of … help serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets More ❯
customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (60%) while ensuring customer retention and expansion (40%). The role amplifies … to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (40%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of … help serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets More ❯
customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (60%) while ensuring customer retention and expansion (40%). The role amplifies … to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (40%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of … help serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets More ❯
and media management, and oversee measurement and continuous improvement. Conceive and propose marketing strategies and concepts, considering country differences. Guide the brand team on customer insights, country nuances, and streamlining marketing objectives for successful delivery. Balance analytical and creative skills to generate big ideas that drive awareness and purchase … intent. Manage online and offline marketing, make data-driven decisions, and influence stakeholders. Understand customer dynamics, segmentation, and the online advertising landscape. Operate at strategic levels, generating growth ideas while addressing business challenges. A day in the life Own the strategic briefing process for campaigns across Fire TV, Tablets … and Kindle, collaborating with PL Brand Managers. Champion the EU customer by commissioning and reviewing relevant research. Understand target customers, products, trends, and opportunities. Create and present high-quality reports to senior leadership. Interpret and leverage insights from measurement systems for marketing effectiveness. Develop cooperative marketing programs with partners. More ❯
including Sun Savers, Sun Web, Mobile Apps, and the Digital Newspaper. Your role: As part of the Sun product team, you will oversee our Customer products, focusing on discovering and implementing new and existing revenue streams aligned with the business strategy. You will work on expanding our subscriber and … looking for: Relevant experience in product or portfolio management. Good technical understanding. Ability to deliver under tight deadlines, innovate, and think creatively to meet customer needs. Strong communication, interpersonal, and relationship management skills. Analytical skills to interpret data and measure progress. Experience with running experiments to gather customerMore ❯
impact. Helping us be laser-focused on who we’re targeting with our go-to-market plans by developing and refining CareScribe’s Ideal Customer Profile and Buyer Personas. Shaping standout messaging that showcases the unique features, benefits, and differentiators of our products and turning insights into powerful storytelling. … go-to-market plans, providing insights and recommendations to the Marketing Director and other stakeholders. You’ll love geeking out over analysing market trends, customer needs, and the competitive landscape, ensuring our positioning stays sharp and relevant. About you You bring experience in product marketing within a B2B SaaS … One of your greatest strengths is your ability to craft compelling product marketing messaging; you’re an adept storyteller and totally at ease turning customer insights and technical product features into something which resonates with diverse audiences. In addition to being an excellent communicator, you’ve also got an More ❯
Client Solution teams with the right materials (e.g. sales decks, battle cards and case studies) to improve funnel conversion, improve win rates and increase customer retention, expansion and advocacy. Work cross functionally to further build a trusted and forward-thinking brand across the EMEA region. Drive scalable demand generation … SEO, and more. Manage integrated marketing campaigns, including first-and third-party events, OOH advertising, and co-marketing with strategic partners. Surface and champion customer insights that enrich our understanding of our target audience, and craft a value proposition that resonates with key segments. To be successful in this … campaigns. The ability to story tell by bringing the brand to life showcasing the value it provides backed up with data. Passion for the customer, building strong relationships with the ICP to create a deep understanding of their challenges as well as understanding the broader ecosystem of partners and More ❯
supported by AI when helpful Collaborate with Sales & Marketing: Partner with marketing on retargeting campaigns and pipeline strategies, and contribute feedback on trends and customer insights Manage and Organise Your Pipeline: Use Salesforce and other platforms to stay on top of leads, follow-ups, and performance metrics Continuously Optimise … and applying AI tools to improve performance and are open to evolving how you work with new technology Preferred Experience: 2+ years in sales, customer success, or business development—ideally in a startup or high-growth environment Previous exposure to CRM systems (like Salesforce), AI tools, and outreach platforms More ❯
You will be endlessly inquisitive, and ruthlessly user focused and able to use a combination of logic, empathy, rigour and storytelling to articulate a customer or business problem before working creatively and technically to articulate a service that solves it. You will be a natural collaborator. Ideas breed ideas … the spaces you can be impactful for both EY Seren and its clients. Your key responsibilities Delivery of high-quality design assets that articulate customer insights, journeys and experiences Demonstrate consistent commitment to EY Seren and our professional standards, and enhance our brand with clients and other stakeholders Supervise More ❯
A leading global lifestyle brand is seeking a Project Manager to support the implementation of a Customer Data Platform. You will join Customer Insights & Experience team to manage technological projects, ensuring seamless integration and utilisation of customer data. Key Responsibilities: Coordinate activities with Supplier & IT PMO, set More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Freshminds
A leading global lifestyle brand is seeking a Project Manager to support the implementation of a Customer Data Platform. You will join Customer Insights & Experience team to manage technological projects, ensuring seamless integration and utilisation of customer data. Key Responsibilities: Coordinate activities with Supplier & IT PMO, set More ❯
will drive strategies that empower the sales team to close deals and boost revenue. This includes aligning product positioning, go-to-market plans, and customer insights with market needs and trends. Through collaboration and data-driven optimization, you will ensure sales teams have the right tools and messaging to … address customer pain points, showcase product value, and drive continuous improvement for long-term growth. Key responsibilities will include: Develop and communicate compelling product positioning, ensuring clear, consistent, and effective messaging across all channels Conduct competitive analysis, market research, and customer insights to refine product messaging, identify growth … opportunities, and monitor market trends Partner with sales, product management, and customer success teams to align marketing campaigns and product initiatives with business objectives while providing training, tools, and collateral to support customer acquisition and retention. Oversee the development of high-quality product content, including case studies, white More ❯
will drive strategies that empower the sales team to close deals and boost revenue. This includes aligning product positioning, go-to-market plans, and customer insights with market needs and trends. Through collaboration and data-driven optimization, you will ensure sales teams have the right tools and messaging to … address customer pain points, showcase product value, and drive continuous improvement for long-term growth. Key responsibilities will include: Develop and communicate compelling product positioning, ensuring clear, consistent, and effective messaging across all channels Conduct competitive analysis, market research, and customer insights to refine product messaging, identify growth … opportunities, and monitor market trends Partner with sales, product management, and customer success teams to align marketing campaigns and product initiatives with business objectives while providing training, tools, and collateral to support customer acquisition and retention. Oversee the development of high-quality product content, including case studies, white More ❯
will drive strategies that empower the sales team to close deals and boost revenue. This includes aligning product positioning, go-to-market plans, and customer insights with market needs and trends. Through collaboration and data-driven optimization, you will ensure sales teams have the right tools and messaging to … address customer pain points, showcase product value, and drive continuous improvement for long-term growth. Key responsibilities will include: Develop and communicate compelling product positioning, ensuring clear, consistent, and effective messaging across all channels Conduct competitive analysis, market research, and customer insights to refine product messaging, identify growth … opportunities, and monitor market trends Partner with sales, product management, and customer success teams to align marketing campaigns and product initiatives with business objectives while providing training, tools, and collateral to support customer acquisition and retention. Oversee the development of high-quality product content, including case studies, white More ❯
Supporting product launches with messaging, content and project management 🔹 Creating compelling product content for email, web, video and in-app 🔹 Shaping positioning based on customer needs and competitive insights 🔹 Helping Sales and Success teams talk confidently about the product 🔹 Working cross-functionally with Product, Marketing and Customer teams … feature engagement Skills we’re looking for: Product marketing Go-to-market strategy B2B SaaS Campaign planning Product messaging and positioning Cross-functional collaboration Customer insights Content creation (email, web, video) Competitor analysis Internal enablement Product adoption strategy Marketing automation tools (e.g. HubSpot) Agile working environments Communication and storytelling … A few extras we’d love to see: ➕ Experience with Figma, or light video editing ➕ Exposure to customer interviews or user feedback loops ➕ An interest in how software can support community-led organisations Why LoveAdmin? We’re a purpose-driven SaaS company helping community-focused organisations work smarter and More ❯
align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience … Advocate customer inclusion - what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities What you'll need Demonstrable experience within User Experience design/Interaction Design Strong experience as an Interaction Designer, UX Designer … and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. Familiarity working in a complex landscape - ideally, you'll have experience in financial services A collaborative mindset to work closely and quickly with More ❯
City, Edinburgh, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience … Advocate customer inclusion - what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities What you'll need Demonstrable experience within User Experience design/Interaction Design Strong experience as an Interaction Designer, UX Designer … and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. Familiarity working in a complex landscape - ideally, you'll have experience in financial services A collaborative mindset to work closely and quickly with More ❯
delivered to the highest standards, resulting in great products and satisfied customers. You'll collaborate closely with cross-functional delivery teams, as well as customer success and other areas of the business, to ensure smooth and effective product delivery. This position offers genuine autonomy over the product roadmap and … execute the product vision and strategy, aligning with both short-term and long-term business goals ** Able to prioritise features and initiatives based on customer insights, market trends, technical feasibility and business objectives ** Ability to build and maintain strong relationships with senior customer stakeholders ** Ability to define and More ❯
Overview An industry-leading provider of enterprise-grade data centre services is seeking a highly motivated and experienced Account Director to drive customer engagement, revenue growth, and long-term strategic partnerships across a portfolio of international clients. This role requires fluency in French and will be based out of … enterprise and multinational corporations, working closely with the business development and marketing teams. Strategic Account Planning: Develop and execute account plans in line with customer needs, market trends, and internal growth targets. Contract Management: Lead commercial negotiations, renewals, and contract extensions, working alongside legal and commercial teams. Cross-functional … Collaborate with operations, technical, and executive teams to ensure smooth service delivery and issue resolution. Reporting & Forecasting: Provide regular performance updates, revenue forecasts, and customer insights to senior leadership. Required Experience & Skills Proven track record as an Account Director or Senior Account Manager in the data centre , telecommunications , IT More ❯
Overview An industry-leading provider of enterprise-grade data centre services is seeking a highly motivated and experienced Account Director to drive customer engagement, revenue growth, and long-term strategic partnerships across a portfolio of international clients. This role requires fluency in French and will be based out of … enterprise and multinational corporations, working closely with the business development and marketing teams. Strategic Account Planning: Develop and execute account plans in line with customer needs, market trends, and internal growth targets. Contract Management: Lead commercial negotiations, renewals, and contract extensions, working alongside legal and commercial teams. Cross-functional … Collaborate with operations, technical, and executive teams to ensure smooth service delivery and issue resolution. Reporting & Forecasting: Provide regular performance updates, revenue forecasts, and customer insights to senior leadership. Required Experience & Skills Proven track record as an Account Director or Senior Account Manager in the data centre , telecommunications , IT More ❯
hybrid of content strategy and execution . You'll be responsible for shaping our brand's voice, messaging, and content across marketing, product, and customer touchpoints. You'll collaborate closely with design, marketing, and product teams to craft compelling narratives that resonate with creative audiences. Key Responsibilities Own and … needs, scaling efficiently as our content demands grow. Oversee quality control across all content surfaces (website, marketing, product, email, social media, etc.). Leverage customer insights and industry trends to refine messaging and content approach. Content Creation & Execution Develop high-quality content across a range of formats: blog posts … customer stories, website copy, sales materials, email newsletters, and more. Write clear, engaging, and persuasive copy that speaks to creative professionals and reflects industry nuances. Craft messaging that bridges technical capabilities with compelling storytelling. Experiment with AI-assisted content generation while maintaining a high level of originality and quality. More ❯
