Customer Insight Jobs in the UK

326 to 344 of 344 Customer Insight Jobs in the UK

Manager , Product Management , Acceptance Commercialisation

London, United Kingdom
MasterCard
various stakeholders to build and refine a commercialisation strategy, and scale best practices worldwide. As Passkeys is in pilot stage, the candidate must collaborate with product teams to incorporate customer feedback and prioritize product development for scalability. This role requires a strategic, analytical, and data-driven individual capable of driving product growth, aligning execution plans, and managing cross-functional … teams to achieve key performance indicators. Responsibilities include becoming a product expert, developing go-to-market strategies, synthesizing customer insights, refining product positioning, and supporting internal and external communication and training. Key responsibilities: Develop and manage the go-to-market and expansion plan for payment passkeys. Collaborate with global and regional teams to translate product vision into actionable plans. … Gather and synthesize customer feedback to inform product development and scaling strategies. Define and refine the role of Passkeys within Mastercard's broader authentication strategy. Monitor product performance, identify obstacles, and implement solutions. Lead reporting and KPI management for the product. Support customer education and awareness initiatives. Incorporate market, regulatory, and technological insights into product management. Leverage Mastercard More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Enterprise Account Executive

London, United Kingdom
Hybrid / WFH Options
Culture Amp
the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (70%) while ensuring customer retention and expansion (30%). The role amplifies Culture Amp's mission by … legal, procurement, and security teams) to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (30%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of tailored Account Plans that help … serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets across a rolling 6 month period. Establish multi-threaded relationships with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Enterprise Account Executive London

London, United Kingdom
Hybrid / WFH Options
Culture Amp
the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (70%) while ensuring customer retention and expansion (30%). The role amplifies Culture Amp's mission by … legal, procurement, and security teams) to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (30%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of tailored Account Plans that help … serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets across a rolling 6 month period. Establish multi-threaded relationships with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Enterprise Account Executive (Western Europe)

London, United Kingdom
Hybrid / WFH Options
Culture Amp
the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (60%) while ensuring customer retention and expansion (40%). The role amplifies Culture Amp's mission by … legal, procurement, and security teams) to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (40%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of tailored Account Plans that help … serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets across a rolling 6 month period. Establish multi-threaded relationships with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Backend Engineer

London, United Kingdom
Hybrid / WFH Options
NALA
our customers safe Quickly launch new countries by writing modular and configurable code to adapt to market specific and evolving requirements Use data to drive decision making and identify customer insights Automate processes and partner failover to reduce support load and keep our customers happy Contribute to our customer-facing REST API core functionalities Must-have requirements You … to-end. 6-Month Metrics Lead a High-Impact Technical Project : Drive the architecture and delivery of a significant backend service or API enhancement (e.g. multi-country rollout or customer-facing API improvements). Improve System Resilience : Design and implement automated failover or retry logic for at least one critical payment flow to reduce downtime and improve customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Acquisitions Specialist - Life Sciences & Healthcare

London, United Kingdom
Hybrid / WFH Options
Clarivate Analytic
defined European regions, with a strong focus on generating new business. This role will involve new business prospecting for small to medium-sized customers, driving revenue growth, and ensuring customer satisfaction through effective and consistent digital communication. The Digital Acquisitions Specialist will contribute to account planning and collaborate closely with internal teams to support customer needs. A solid … with a proactive and creative approach to looking after the needs and concerns of customers and an understanding (or the potential to develop an understanding) of the role of customer training as an integral part of the sales process The ability to deal with a wide range of customers, from end users to Directors of multi-national corporations. Ability … communication and timely follow-up. Collaborate with team members and management to support sales plans and contribute to regional new business targets. Provide accurate and timely reports, forecasts, and customer insights to inform decision-making and pipeline visibility. Use CRM tools and internal systems to manage activities, track progress, and support the sales process. Stay informed about Clarivate's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network Needs Manager

North East, United Kingdom
Hybrid / WFH Options
National Highways
from multiple sources to develop strategic oversight and articulate the impact on future network, asset and service development requirements Guide your team in obtaining intelligence for this analysis through customer insights, stakeholder aspirations, current and future third-party development pressures and network performance data in conjunction with identifying and understanding our asset needs, safety commitments and risks. Ensure plans … targets. Lead, directly and indirectly, the ongoing engagement with internal and external stakeholders in needs identification and forward planning processes, ensuring proposed activities and investments contribute to improving the customer experience, safety performance and overall network performance in the region. Act as ambassador to ensure the Regions network requirements are considered and reflected in the development of the future … is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles More ❯
Employment Type: Permanent, Part Time, Work From Home
Salary: £60,000
Posted:

Head of Sales and Marketing

Slough, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Active Silicon
computer imaging products. These products are used in many areas of science and industry, including manufacturing, life sciences, medical imaging, robotics and security, with many products targeted to specific customer requirements. The current range of products can be seen on the company's website. The type of customers we have, are in general, medium to large companies with which … high-performing sales team to exceed goals. Identify new business opportunities, channels, and partnerships for revenue growth. Product & Market Development Collaborate with R&D/product teams to shape customer-driven product strategy. Define pricing, positioning, and promotion strategies for product lines. Reporting & Performance Track and analyse KPIs, delivering regular performance reports with insights and improvement plans. Ensure accountability … relentless focus on targets, learning, and improvement. Strong Communication: Exceptional at engaging internal teams and external stakeholders. Data-Driven: Comfortable making decisions based on performance data, market trends, and customer insight. More ❯
Employment Type: Permanent, Work From Home
Posted:

Ecommerce Assistant

Ringwood, Hampshire, England, United Kingdom
Talent Guardian
our product imagery is doing its job, and everything looks exactly as it should.You'll also get to flex your creative muscles with visual merchandising, using performance data and customer insights to showcase our products in ways that drive sales. When it comes to promotions and campaigns, you'll be right in the thick of it, supporting launches and … with Amazon – whether that's vendor, seller, or FBA platforms. You know the difference between BSR and conversion rates, and you understand that behind every metric is a real customer making a real decision.You're detail-oriented but not precious about it. You care about getting things right, but you're also comfortable making decisions and moving fast when More ❯
Employment Type: Full-Time
Salary: £30,000 per annum
Posted:

Digital Product Marketing Manager

Henley-on-Thames, Oxfordshire, England, United Kingdom
Hays Specialist Recruitment Limited
days onsite The Digital Product Marketing Manager's challenge is to devise and implement strategies to craft web journeys that enhance client awareness, engagement, and acquisition. By leveraging customer insights, the goal is to deliver a meaningful and personalised client experience that boosts consideration, engagement, usage, loyalty, and advocacy across all client segments, ultimately positively impacting the bottom line. … to-end for marketing campaigns and baseline activities Collaborate with product managers/owners for new capabilities and enhancements to the AEM platform Analyse data and voice of the customer feedback and turn insights into future marketing and optimisation strategies including A/B and multi-variate testing The Candidate 5+years of experience working in a digital or related More ❯
Employment Type: Temporary
Salary: £300 - £400 per day
Posted:

Retirements Propositions Manager (interim)

London, United Kingdom
Hybrid / WFH Options
Nestpensions
Proposition Manager, you'll be responsible for assisting in advancing retirement propositions. You'll collaborate with internal and external stakeholders to make impactful changes across product, investment strategy, and customer engagement-ensuring our offerings are truly fit for purpose in today's evolving retirement landscape. We need someone with a strong technical foundation and a passion for innovation in … retirement solutions, confident and capable of combining market, commercial, and customer insights to create great propositions for our customers. The ideal candidate brings: Deep expertise in the UK DC pensions market, with a preference for retirement/decumulation experience. A robust grasp of both technical and customer-focused elements of retirement proposition management Experience guiding proposition changes across … commitment to helping customers-especially under-served groups-navigate complex retirement decisions Co-ownership of the retirement proposition and driving its evolution. Collaborating across teams to deliver improvements in customer outcomes and product performance, and championing innovation and inclusivity in retirement communications and product design. The minimum criteria for this role are: Must have pensions experience with a good More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Digital Sales Solution

United Kingdom
Hybrid / WFH Options
OMEGA, Inc
developing strong pipelines, and promoting innovative digital products to maximise market opportunities. What you will bring to the role: Lead the promotion and sales of MVP digital solutions, using customer insights and value-led approaches to drive early adoption and market fit. Develop and implement strategies for converting freemium users to paying customers, leveraging solution-based sales tactics to … address specific pain points. Oversee pipeline development by guiding the team in tracking, qualifying, and nurturing leads 70% of which are warm across multiple industries. Collaborate with Customer Success and cross-functional teams to ensure seamless onboarding, high conversion rates, and long-term customer satisfaction. Use data analytics and CRM tools to monitor performance, inform strategic decisions, and … and solutions. Proven ability to lead across the full 360 sales cycle from prospecting and presentations to closing deals and managing post-sale relationships. Skilled in market analysis and customer research, using insights to shape strategy, drive sales, and deliver value-based solutions. Exceptional communicator with strong negotiation skills, able to build credibility with stakeholders at all levels and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Marketing Executive

Wakefield, West Yorkshire, Yorkshire, United Kingdom
In Technology Group Limited
business growth and brand visibility. This role is key in generating leads, increasing brand awareness, and supporting strategic marketing initiatives. The ideal candidate will combine creativity with data-driven insight and have a sharp focus on identifying new growth opportunities. Responsibilities: Conduct market research and analysis to identify trends, customer needs, and develop targeted marketing strategies aligned with … on 0113 524 6065 . Keywords: market research, analysis, marketing strategy, content creation, SEO, digital marketing, social media, email marketing, PPC, event management, brand management, campaign optimization, lead generation, customer insights, performance tracking, KPI monitoring In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

UX Designer (12-Month FTC)

London, United Kingdom
Lloyds Banking Group
of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and customer research. As an experienced UX Designer it'll be your role to: Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively … user research and rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience Advocate customer inclusion - what … interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights Familiarity working in a complex landscape - ideally, you'll have experience in financial services A collaborative mindset to work closely and quickly with a multi-disciplinary team Strong More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

UX Designer (12-Month FTC)

London, United Kingdom
Hybrid / WFH Options
Lloyds Bank plc
of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and customer research. As an experienced UX Designer it'll be your role to: Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively … user research and rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience Advocate customer inclusion - what … interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights Familiarity working in a complex landscape - ideally, you'll have experience in financial services A collaborative mindset to work closely and quickly with a multi-disciplinary team Strong More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales Director

London, United Kingdom
Nsc Global
channels globally, attracting and retaining top-tier sales talent. Develop, communicate, and execute a comprehensive global commercial sales strategy aligned with company goals and market opportunities. Drive strategic enterprise customer engagement, partnering with C-level executives to align our solutions with their key business outcomes and KPIs. Own new logo acquisition while expanding relationships and revenue within existing strategic … accounts. Foster a culture of customer-centricity, operational discipline, and continuous commercial excellence across all sales regions. Bring rigor to forecasting, pipeline management, and sales process optimization, ensuring transparency and accountability. Collaborate cross-functionally with marketing, product, solutions, and delivery teams to refine offerings based on market feedback and customer insights. Recognize and capitalize on emerging market trends More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Sales Account Executive PropTech SaaS

London, South East, England, United Kingdom
Hybrid / WFH Options
ProFind Property Recruitment
an exciting, high-growth business? Our client , an innovative PropTech startup, is scaling rapidly — and they’re on the lookout for a Senior Sales Account Executive to help drive customer acquisition and revenue growth. This is an opportunity to play a key role in a company with purpose, energy, and incredible potential. About the Role: You’ll be at … agents Convert inbound and outbound leads into new business Own the sales cycle — from first contact to signed deal Collaborate with marketing to improve sales collateral and messaging Deliver customer insights to the wider team to influence product development Ensure smooth client onboarding with energy and clarity Report directly to the founder/CEO and be part of a More ❯
Employment Type: Full-Time
Salary: £45,000 - £70,000 per annum, OTE
Posted:

Account Executive, Public Sector Healthcare UK

England, United Kingdom
Hybrid / WFH Options
Pure Storage, Inc
technology and data solutions, ensuring customers fully grasp Pure's total value proposition Build and invest in relationships with customers to establish Pure's value, continually driving the highest customer satisfaction ratings in the industry Lead pursuit teams and develop account plans to make sure all internal resources are engaged to execute and win new Pure Customers Drive and … depending on business need. Authenticity and a genuine desire to engage customers and understand their business challenges Thought leadership, creativity and a Challenger Mindset; the ability to apply your customer insights and expertise in technology solutions to position Pure's portfolio to solve persistent problems Avid hunter with proven prospecting skills, consistently opening doors to new customers and navigating … sales process with multiple stakeholders, while fostering teamwork and shared ownership internally and with Partners Consistent track record of exceeding quota and driving referenceable business. Passionate about post-sales customer success 5 + years of outside sales with a focus on new logo acquisition or business development within UK Public Sector Healthcare; consistently delivering $5-$10M per year in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Executive, Public Sector Healthcare UK Staines, United Kingdom

England, United Kingdom
Hybrid / WFH Options
Pure Storage, Inc
technology and data solutions, ensuring customers fully grasp Pure's total value proposition Build and invest in relationships with customers to establish Pure's value, continually driving the highest customer satisfaction ratings in the industry Lead pursuit teams and develop account plans to make sure all internal resources are engaged to execute and win new Pure Customers Drive and … depending on business need. Authenticity and a genuine desire to engage customers and understand their business challenges Thought leadership, creativity and a Challenger Mindset; the ability to apply your customer insights and expertise in technology solutions to position Pure's portfolio to solve persistent problems Avid hunter with proven prospecting skills, consistently opening doors to new customers and navigating … sales process with multiple stakeholders, while fostering teamwork and shared ownership internally and with Partners Consistent track record of exceeding quota and driving referenceable business. Passionate about post-sales customer success 5 + years of outside sales with a focus on new logo acquisition or business development within UK Public Sector Healthcare; consistently delivering $5-$10M per year in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Insight
10th Percentile
£38,750
25th Percentile
£45,000
Median
£51,000
75th Percentile
£87,500
90th Percentile
£105,850