51 to 75 of 408 Customer Insight Jobs in the UK

chefs since 2012. Our targets are ambitious, and this is a very exciting time for the business. Our focus remains on delivering an outstanding customer experience while driving significant growth. Role Overview We are seeking an Ecommerce Trading Manager (and food nerd!), with a merchandising or data insight … KPIs - such as ecommerce revenue mix by channel, AOV, conversion rates, exits, bounce, active customers, ROI - and use learnings to drive improvements Own online customer acquisition via SEO, PPC & Paid Social - supported by agencies and freelancers; as well as email flow lifecycle marketing Work with our development agency to … functionality and explore new technologies to enhance performance and user experience Keep up to date with latest ecom and marketing tech Own the ecommerce customer experience - from brand aesthetic, site navigation, through to oversight of new product listings (and delistings) Drive improvements in site navigation, imagery and information clarity More ❯

to regional efforts to sell into healthcare businesses. Job Responsibilities: Work with Regional Directors to position BT products in context with Healthcare businesses. Bring customer insight and perspectives into Customer Solutions, Strategy and Marketing to champion the right product and proposition set to win in the Healthcare … Director conversations with key Healthcare industry stakeholders, providing thought leadership, introductions, materials, and shaping conversations. Provide feedback to Marketing on where to invest our customer relations budget. Provide a vertical sector overlay into the CPS regions, establishing our capability to win back significant Healthcare business. Shape a Healthcare-tailored More ❯

growth initiatives. Set clear goals, create an environment of accountability, and support their development as product leaders. Deeply understand our users: Use data, behavioural insight, and qualitative research to understand what drives user behaviour across geographies. Uncover both common threads and local nuances. Collaborate across disciplines: Work cross-functionally … not a set of siloed tactics. You can architect the processes, rituals, and culture that underpin strong execution. Empathetic and curious: You bring deep customer insight into your decision-making. You're as comfortable watching user sessions as you are digging into dashboards. Collaborative by default: You bring … consistency. Strong grasp of growth mechanics-acquisition funnels, onboarding flows, engagement loops, and retention strategies. Hands-on experience with experimentation frameworks, analytics, and user insight methodologies. A leadership style that balances ambition with humility, drive with empathy. Exceptional communication skills-you're able to bring clarity to complexity and More ❯

of gaming brands on the continent. To help us continue on our already impressive growth trajectory, we’re on the lookout for a Senior Customer Insight Analyst. This person will help us build a data led decision making culture; focusing on the impact of promotional activity and web … development, to deliver an improved customer experience, as well as commercial value to the business. Responsibilities As a FE developer, you will be an important member of a high performing Scrum team, delivering high-quality software and high-quality iterative releases. You will be participating in business requirements analysis … unit tests for them Participate in the analysis, diagnosis, and troubleshooting of the complex parts of the developed solution Cooperate with other teams and customer technical representatives to follow up solution development from requirements clarification to solution integration Integrate 3rd party code into the FE application. Reviewing the code More ❯

of gaming brands on the continent. To help us continue on our already impressive growth trajectory, we’re on the lookout for a Senior Customer Insight Analyst. This person will help us build a data led decision making culture; focusing on the impact of promotional activity and web … development, to deliver an improved customer experience, as well as commercial value to the business. Responsibilities As a FE developer, you will be an important member of a high performing Scrum team, delivering high-quality software and high-quality iterative releases. You will be participating in business requirements analysis … unit tests for them Participate in the analysis, diagnosis, and troubleshooting of the complex parts of the developed solution Cooperate with other teams and customer technical representatives to follow up solution development from requirements clarification to solution integration Integrate 3rd party code into the FE application. Reviewing the code More ❯

ups, to high street banks, to help them identify and manage financial crime risks. We are looking for someone with a sharp focus on customer experience, robust data and analytical prowess, and a passion for problem-solving. As a Senior Product Manager you thrive on understanding client problems and … surface risk factors, driving innovation from concept to launch. Work closely with talented designers and skilled software engineers in an agile setting to transform customer insights into actionable, impactful features. Oversee the entire product lifecycle-from defining the strategic vision and sprint planning to ensuring smooth delivery-ensuring every … iteration exceeds customer expectations. Serve as the critical bridge between internal teams (like customer success, support, marketing, and sales) and external clients, translating needs into strategic product outcomes. Define key performance metrics and use data to continuously refine the product, addressing challenges and maximizing opportunities in real time. More ❯

W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions … that meet the needs of our operating units and drive business growth. Execute on the product strategy for CRM, aligning with business goals and customer needs. Collaborate with stakeholders to gather and prioritize product and customer requirements. Collaborate with engineering, design, and other cross-functional teams to define … fast-paced environment. Exceptional communication and interpersonal skills with the ability to interact seamlessly at all levels with both technical and business stakeholders. Strong customer service focus and sense of urgency. Ability to quickly adapt and learn new technologies and systems. Ability to function as a valuable team member More ❯

become an integral part of our Professional Services team, delivering technical integrations for new and existing client projects. Who are we? Ometria is a customer data and marketing platform that helps retailers increase CRM revenue by sending personalized marketing messages throughout the customer journey. Our solution combines the … data unification and customer insight of a CDP with a cross-channel marketing orchestration platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria's proven approach to accelerating revenue - our Retail Success Model - is More ❯

50M+ global diaspora audience we serve. This is a high-ownership IC role for someone who thrives at the intersection of product, brand, and customer insight. You'll work closely with product, design, and growth to shape how we're perceived-and remembered. London In-office What You'll … Lead go-to-market strategies for launches across geographies Create collateral-landing pages, decks, campaigns, in-app comms-that drive understanding and action Drive customer insight through market research, competitive analysis, and user interviews Collaborate with product & growth teams to influence roadmaps and build differentiated narratives Ensure consistency … across all customer touchpoints-from acquisition to activation to retention What We're Looking For 3+ years of experience in product marketing, content, or growth at a fast-paced startup Strong writing and storytelling skills-clarity is your superpower Experience with GTM planning, feature launches, and building messaging hierarchies More ❯

to make smarter decisions by turning complex data into clear, actionable insights. Leveraging rich UK property data and advanced data science, they provide deep customer insights, predict behaviour, and enable hyper-targeted marketing. Responsibilities: Collaborate to develop data science solutions and outputs supporting the organisation’s product offerings Recognise More ❯

a strategic mindset that blends market insights, business acumen, and innovative thinking to propel product development across various industries. Requirements: Key Core Skills Market & Customer Insights: Expertise in various market research methodologies, strategic tool deployment, and conversion of insights into actionable business opportunities. Product Management & Roadmap: Experience in co More ❯

save for your future. Your Role And Responsibilities An Experience Consultant specializing in Research is responsible for conducting a range of methodologies to gather customer insights for creating engaging and interactive digital experiences, including web, mobile, and other digital platforms. These techniques may encompass ethnographic research, generative research, quantitative More ❯

adoption of new technology. Your role and responsibilities An Experience Consultant specializing in Research is responsible for conducting a range of methodologies to gather customer insights for creating engaging and interactive digital experiences, including web, mobile, and other digital platforms. These techniques may encompass ethnographic research, generative research, quantitative More ❯

product launch initiatives. You will lead a team of product marketers, working closely with cross-functional teams to drive product adoption, market differentiation, and customer engagement. This role is crucial in communicating the value of our products to both internal teams and external audiences, ensuring alignment with business growth … objectives. This Director of Product Marketing role is ideal for a strategic, customer-centric leader who thrives in a dynamic environment and is passionate about driving product success in the SaaS and sports industries. If you're excited about shaping the future of sports technology through innovative marketing, this … cross-functional alignment with product management, sales, and marketing. Shape product positioning, value propositions, and messaging to ensure differentiation in the market and strong customer resonance. Own the product lifecycle from a marketing perspective, including market research, customer insights, and competitive analysis. Serve as the voice of the More ❯

reliable EV charging solutions. We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware. In a short timeframe, we became Trustpilot's highest rated EV charging manufacturer in the industry … Products : A proven track record of successfully managing projects for products at scale (experience with large-scale consumer tech is a plus). Technical & Customer Insight : You understand technology deeply and recognize what our customers want, translating user needs into actionable product goals. Fast-Growing Environment : Ability to More ❯

Job ID: Ring of Security Limited (UK) Overview: Blink, a smart home security brand within Amazon Devices, is seeking a data-driven and customer-obsessed Digital/Lifecycle Marketing Manager to lead and execute innovative marketing campaigns in the EUK region. In this pivotal role, you will be responsible … growth through digital marketing, with a strong focus on email marketing, promotions, subscriptions, and managing performance-based campaigns. You will have ownership of the customer lifecycle, from activation to retention, leveraging paid marketing channels and optimizing subscription-driven initiatives. As part of the Blink/Ring marketing team, this … role will work cross-functionally with product, business development, creative, and engineering teams to develop, execute, and scale campaigns that drive customer engagement, acquisition, and revenue. This is an exciting opportunity to own high-impact marketing programs and shape Blink's digital marketing strategy in the EUK market. Key More ❯

plans we are now looking for a Data Engineer. You’ll contribute to the development and upkeep of data systems, supporting the foundation for customer insights and marketing initiatives. With access to a rich pool of information, you’ll help design and maintain data pipelines and infrastructure that empower More ❯

escalate to managers. Able to identify and triage issues with specific features, but understand how multiple features are interrelated and catch more complex problems. Customer Insights: Effectively defines proper measurement and instrumentation for a product to analyze results post-release/launch. Works with manager to make recommendations on More ❯

Peloton, Pret, Puma, and Vans trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve customer experience. Your Role: As Product Manager for Learn, you are responsible for building best-in-class learning experiences within Yoobic. You will shape and … and contributing to the sustainable growth of our product portfolio. You will work cross-functionally with teams including Development, Design, Marketing, Pre-sales, Implementation, Customer Success, and Customer Support to align product initiatives with business objectives. What You'll Do: Knowledge Mastery: Develop a comprehensive understanding of Yoobic … product range to support operational teams in addressing inquiries on product functionality. Discovery: Identify user needs, pain points, and opportunities through research, analysis of customer insights and inputs from internal stakeholders including sales, pre-sales, customer implementation, customer success & support. Framing: Define and structure priorities, setting clear More ❯

our product strategy and execution. You'll be responsible for shaping our roadmap, scaling our product team, and working cross-functionally with engineering, design, customer success, and go-to-market teams to deliver world-class products. This is a unique opportunity to build and scale a product organization at … company's direction. What you'll be doing: Product Strategy: Own and evolve the product vision and roadmap in alignment with company goals and customer needs. Team Leadership: Build, lead, and mentor a high-performing team of product managers and analysts. Execution: Drive the entire product lifecycle-from discovery … and design to launch and iteration. Customer Insight: Develop a deep understanding of our users, their workflows, and the problems we're solving. Cross-functional Collaboration: Partner with engineering, design, sales, and customer success to build and deliver scalable, impactful solutions. Quality & Impact: Set and uphold high More ❯

Ensure the website's core functionalities-navigation, taxonomy, and search-are continually refined to enhance UX. Support product range expansion through market research and customer insight analysis. Candidate Criteria Substantial experience in a similar ecommerce or digital trading role within a multi-channel or retail environment. Strong knowledge … Plus experience is advantageous. Proficiency in SEO tools such as SEMrush, Ahrefs, or equivalent. Proven success delivering measurable CRO improvements through structured testing and insight-led changes. Competent in using GA4 to analyse trends, measure performance, and drive decision-making. Demonstrable leadership skills with experience managing and motivating direct … organised and able to manage multiple projects in a fast-paced environment. Commercially minded, with a focus on driving revenue and improving the online customer journey. Passionate about digital innovation and staying informed of ecommerce trends and best practices. Please apply for more information GleeMD At Gleeson Recruitment Group More ❯

Ensure the website's core functionalities-navigation, taxonomy, and search-are continually refined to enhance UX. Support product range expansion through market research and customer insight analysis. Candidate Criteria Substantial experience in a similar ecommerce or digital trading role within a multi-channel or retail environment. Strong knowledge … Plus experience is advantageous. Proficiency in SEO tools such as SEMrush, Ahrefs, or equivalent. Proven success delivering measurable CRO improvements through structured testing and insight-led changes. Competent in using GA4 to analyse trends, measure performance, and drive decision-making. Demonstrable leadership skills with experience managing and motivating direct … organised and able to manage multiple projects in a fast-paced environment. Commercially minded, with a focus on driving revenue and improving the online customer journey. Passionate about digital innovation and staying informed of ecommerce trends and best practices. Please apply for more information GleeMD At Gleeson Recruitment Group More ❯

roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and … liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve website usability and performance. Take practical, insight-driven approach to website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a More ❯

roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and … liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve website usability and performance. Take practical, insight-driven approach to website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a More ❯

hospitality sector , operating over 2,600 pubs, restaurants, and hotels across the UK . Their digital analytics function is expanding to enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital – Website and app reporting, deep-dive analysis, and future … planning CRM – Customer database management, campaign analysis, and reporting Loyalty & Customer Insights – Understanding and segmenting customer behavior Data Science & Engineering – Supporting analytics efforts and proving business value The Role As a Digital Data Analyst , you will be responsible for website performance analytics, ensuring high-quality data reporting … and debugging tracking issues. You will provide valuable insights that enhance the customer experience and improve conversion rates. Key Responsibilities: Ensure data quality and debug tracking issues for web analytics tools such as GA4, Looker, and Power BI Extract, assess, and report on website data, delivering actionable insights Work More ❯