51 to 75 of 365 Customer Insight Jobs in the UK

Director. Responsibilities Strategy and Vision: Develop and communicate a product strategy for the tribe that aligns with the company's long-term vision and business goals. Conduct comprehensive market, customer, competitor, and technology research to inform product decisions. Secure buy-in for the product strategy from colleagues, stakeholders, and executive leadership. Work with tribe PMs to guide translation of … strategic goals into actionable product backlogs, prioritizing features based on customer, commercial, and strategic value. Discovery: Act as the accountable product lead on large cross functional discovery initiatives & projects. Conduct discovery with clients to uncover potential problems and opportunities to tackle. Engage with customers and colleagues to ideate new features and products to be developed. Support product leadership to … manage and guide other product managers, fostering a culture of continuous learning and improvement. What Success Looks Like Successful delivery of strategic product roadmaps that drive business value and customer satisfaction. High adoption rates and positive feedback from customers and stakeholders. Effective cross-functional collaboration leading to timely and high-quality product releases. Demonstrated leadership in driving strategic initiatives More ❯

sales team and fellow marketing professionals, you will ensure alignment of digital marketing efforts with broader business goals to elevate brand awareness, drive high-quality lead generation, and deepen customer engagement. ‍ Key Responsibilities: Plan and execute integrated digital marketing campaigns across platforms including Google Ads, social media, email, and organic search Create and manage paid media initiatives such as … AI tools for marketing automation, audience segmentation, and content personalization at scale across email, CRM, and paid media Data-Driven Decision Making: Ability to interpret campaign performance metrics and customer behavior, leveraging AI-generated insights and predictive analytics to refine targeting and improve ROI Technology & Tools: Proficiency with marketing platforms such as Google Analytics (GA4), Pardot, Salesforce, LinkedIn Campaign … skills for cross-functional collaboration with sales, product, compliance, and external partners to deliver cohesive campaigns Strategic Thinking & Research: Strong analytical mindset with the ability to interpret market trends, customer insights, and competitor activity to inform campaign planning and positioning Behaviours That You Need To Be Successful: You are confident in your experience and can independently make decisions You More ❯

sales team and fellow marketing professionals, you will ensure alignment of digital marketing efforts with broader business goals to elevate brand awareness, drive high-quality lead generation, and deepen customer engagement. ‍ Key Responsibilities: Plan and execute integrated digital marketing campaigns across platforms including Google Ads, social media, email, and organic search Create and manage paid media initiatives such as … AI tools for marketing automation, audience segmentation, and content personalization at scale across email, CRM, and paid media Data-Driven Decision Making: Ability to interpret campaign performance metrics and customer behavior, leveraging AI-generated insights and predictive analytics to refine targeting and improve ROI Technology & Tools: Proficiency with marketing platforms such as Google Analytics (GA4), Pardot, Salesforce, LinkedIn Campaign … skills for cross-functional collaboration with sales, product, compliance, and external partners to deliver cohesive campaigns Strategic Thinking & Research: Strong analytical mindset with the ability to interpret market trends, customer insights, and competitor activity to inform campaign planning and positioning Behaviours That You Need To Be Successful: You are confident in your experience and can independently make decisions You More ❯

sales team and fellow marketing professionals, you will ensure alignment of digital marketing efforts with broader business goals to elevate brand awareness, drive high-quality lead generation, and deepen customer engagement. ‍ Key Responsibilities: Plan and execute integrated digital marketing campaigns across platforms including Google Ads, social media, email, and organic search Create and manage paid media initiatives such as … AI tools for marketing automation, audience segmentation, and content personalization at scale across email, CRM, and paid media Data-Driven Decision Making: Ability to interpret campaign performance metrics and customer behavior, leveraging AI-generated insights and predictive analytics to refine targeting and improve ROI Technology & Tools: Proficiency with marketing platforms such as Google Analytics (GA4), Pardot, Salesforce, LinkedIn Campaign … skills for cross-functional collaboration with sales, product, compliance, and external partners to deliver cohesive campaigns Strategic Thinking & Research: Strong analytical mindset with the ability to interpret market trends, customer insights, and competitor activity to inform campaign planning and positioning Behaviours That You Need To Be Successful: You are confident in your experience and can independently make decisions You More ❯

is responsible forleading presales as well as generating pipeline, to grow and strengthen our UK&I business and partnerships. This role requires cross-industry collaboration, in-depth understanding of customer requirements, and designing and presenting unique and innovative Microsoft Dynamics and Power Platform based solutions. The ideal candidate will already be doing a similar role, will come with extensive … ecosystem. Exceptional stakeholder management, ability to communicate with and engage stakeholders at all levels, to build trusted relationships Deep understanding of Microsoft Business Application products, particularly in Microsoft Dynamics Customer Service, Sales, Customer Insights, Power Platform and Copilot with a drive to stay constantly up to date. Strong existing personal network including with Microsoft sellers and specialists and More ❯

and with our clients, with opportunity to grow and develop. MINIMUM (ESSENTIAL) REQUIREMENTS Expertise in Microsoft Dynamics and Power Platform Products : Proficiency in several of the following products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI. Familiarity with Related Technologies : Understand the use and benefits of combining related More ❯

regional marketing, compliance, and comms teams to ensure local relevance and impact. - Deliver high-conversion landing pages, onboarding flows, and campaign assets to improve CAC and trading volume. 3. Customer Insights & Market Intelligence - Conduct user interviews, surveys, and behavioral analysis to inform positioning and roadmap - Track and analyze competitors and emerging fintech trends to stay competitive. - Feed insights directly More ❯

a white glove engineering capability for our business customers Lead in designing, developing, and building complex cloud services and capabilities. Help define and implement the strategic roadmap, based on customer insights and emerging technologies and ways of working. Lead architects, developers, and other engineers to ensure we at LSEG have an efficient, secure evergreen Azure platform. Actively involved and More ❯

Data Strategy Director – Media Agency Are you a media-savvy data leader who thrives at the intersection of audience strategy, martech and customer insight? This forward-thinking media agency is seeking a Data Strategy Director to lead cutting-edge customer data initiatives for some of the UK’s biggest retail brands. Sitting between strategy and activation, this … London offices required. What you’ll be doing: Owning and evolving audience strategy using 1st, 2nd and 3rd party data Collaborating with specialist media and tech teams to connect insight with activation Working hands-on with CDPs, DMPs, and ad/mar-tech platforms (some SQL exposure useful) Storytelling with data – extracting insights and shaping them into impactful strategic … recommendations Partnering directly with clients to lead audience innovation and refresh customer engagement blueprints What makes this role stand out: Work with one of the UK’s most advanced, data-mature retail advertisers Join a fast-growing consultancy team within the agency, blending strategy and transformation Exposure to a multi-brand ecosystem and the chance to shape long-term More ❯

Data Strategy Director – Media Agency Are you a media-savvy data leader who thrives at the intersection of audience strategy, martech and customer insight? This forward-thinking media agency is seeking a Data Strategy Director to lead cutting-edge customer data initiatives for some of the UK’s biggest retail brands. Sitting between strategy and activation, this … London offices required. What you’ll be doing: Owning and evolving audience strategy using 1st, 2nd and 3rd party data Collaborating with specialist media and tech teams to connect insight with activation Working hands-on with CDPs, DMPs, and ad/mar-tech platforms (some SQL exposure useful) Storytelling with data – extracting insights and shaping them into impactful strategic … recommendations Partnering directly with clients to lead audience innovation and refresh customer engagement blueprints What makes this role stand out: Work with one of the UK’s most advanced, data-mature retail advertisers Join a fast-growing consultancy team within the agency, blending strategy and transformation Exposure to a multi-brand ecosystem and the chance to shape long-term More ❯

We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn't just a buzzword, it is core … of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What you'll do As Customer Insights Quality Specialist, you will play a key role in the Networks Quality UK team, focused on Customer Insights. You will support senior managers with Customer Insights … data extraction, analysis and reporting regularly. You will perform Customer Insights KPI reporting and trend analysis. You will understand market specific customer usage behaviour trends and conduct tool-based data analysis on customer usage for predictive failure detection and quality improvements. You will extract, clean and analyse data from multiple sources to identify trends and provide meaningful More ❯

colleagues. Purpose of the Role: As part of the Commercial and Data function, reporting to the Data and Insights Manager, the role is to support the delivery of actionable insight across customer, marketing, and digital performance. Working collaboratively across the business, you’ll play a key role in gathering, analysing and visualising data that informs strategic and tactical … decisions. You will support campaign measurement, customer behavior analysis, and the ongoing development of dashboards and reports that help teams understand what’s working and where to optimise. This is a hands-on role suited to someone comfortable working with Tableau, and Excel, who can balance technical analysis with clear communication of insight. Key Responsibilities: Deliver weekly and monthly … performance reporting across web, marketing and customer metrics. Support the development and maintenance of dashboards using Tableau Assist with analysing campaign performance, on-site behaviour, and key customer journeys. Contribute to customer insights reporting – e.g. segmentation, retention, churn analysis – to support CRM. Collaborate with stakeholders across Marketing and E-Commerce and to ensure insight needs are More ❯

colleagues. Purpose of the Role: As part of the Commercial and Data function, reporting to the Data and Insights Manager, the role is to support the delivery of actionable insight across customer, marketing, and digital performance. Working collaboratively across the business, you’ll play a key role in gathering, analysing and visualising data that informs strategic and tactical … decisions. You will support campaign measurement, customer behavior analysis, and the ongoing development of dashboards and reports that help teams understand what’s working and where to optimise. This is a hands-on role suited to someone comfortable working with Tableau, and Excel, who can balance technical analysis with clear communication of insight. Key Responsibilities: Deliver weekly and monthly … performance reporting across web, marketing and customer metrics. Support the development and maintenance of dashboards using Tableau Assist with analysing campaign performance, on-site behaviour, and key customer journeys. Contribute to customer insights reporting – e.g. segmentation, retention, churn analysis – to support CRM. Collaborate with stakeholders across Marketing and E-Commerce and to ensure insight needs are More ❯

an international data and technology consultancy with £154m turnover and 1200 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We … and retailers plan retail provision in the UK and overseas. C&MI and E&T Groups help clients shape the vision, define the strategy and deliver a truly integrated customer experience. Our services are based on in-depth understanding of individual consumer behaviour and marketing technology which influence the way consumers buy products and services through a combination of … quality, value-based delivery for our clients and efficient, profitable delivery for the company. Experience & Transformation - Core Business Activities The Experience & Transformation team within CACI leads the way in customer management by helping clients acquire, develop and retain customers through effective customer strategy planning, optimising marketing campaigns and customer insight. Our work is underpinned by high quality More ❯

Flexera is seeking a highly motivated and experienced Senior Product Manager to lead our Content data analytics capabilities. This strategic role requires a blend of technical acumen, customer insight, and a deep understanding of integration ecosystems. Responsibilities : Define and execute the product vision and strategy for the Flexera platform's analytics strategy. Collaborate with cross-functional teams including … engineering, sales, marketing, and support to drive product development and go-to-market strategies Conduct market research to validate customer needs and ensure our integrations deliver compelling value propositions Develop user stories, define requirements, and prioritize the backlog to align with customer expectations and business goals Work closely with the development team to ensure timely delivery of high More ❯

Role Summary We are looking for a talented Senior Digital CRO (Conversion Rate Optimisation) Manager to play a pivotal strategic role in shaping the digital customer journey for our valued customer, by leveraging behavioural data, performance analytics and stakeholder insights. Responsible for managing a cross-functional Digital team—including a Frontend Developer, eCommerce Executive, Customer Insights and … Data Analyst and CRM executive—this role translates data into the design and implementation of actionable strategies that drives customer satisfaction and sustainable revenue growth. Department: Digital Location: Remote or Leeds/Swansea (Hybrid) Position reports to: Marketing & Digital Director Position is responsible for: Conversion Rate Optimisation across all Ickle Bubba sites globally. Contracted hours: Full-time: Monday-Friday … We’d love to find out. Key Responsibilities Own the deployment of the overall Digital strategy, grounded in user data and aligned with broader business goals aligned to both customer experience and trading performance Manage a high-performing team, providing strategic and day to day direction and mentoring across digital product management, CRM functions and eCommerce Analyse customer More ❯

Role Summary We are looking for a talented Senior Digital CRO (Conversion Rate Optimisation) Manager to play a pivotal strategic role in shaping the digital customer journey for our valued customer, by leveraging behavioural data, performance analytics and stakeholder insights. Responsible for managing a cross-functional Digital team—including a Frontend Developer, eCommerce Executive, Customer Insights and … Data Analyst and CRM executive—this role translates data into the design and implementation of actionable strategies that drives customer satisfaction and sustainable revenue growth. Department: Digital Location: Remote or Leeds/Swansea (Hybrid) Position reports to: Marketing & Digital Director Position is responsible for: Conversion Rate Optimisation across all Ickle Bubba sites globally. Contracted hours: Full-time: Monday-Friday … We’d love to find out. Key Responsibilities Own the deployment of the overall Digital strategy, grounded in user data and aligned with broader business goals aligned to both customer experience and trading performance Manage a high-performing team, providing strategic and day to day direction and mentoring across digital product management, CRM functions and eCommerce Analyse customer More ❯

the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The Product Management team is integral to driving innovation, maximising customer value, and achieving sustainable growth of our propositions and services portfolio. They deliver exceptional products that address market needs, exceed customer expectations, and create meaningful experiences. By leveraging … our deep understanding of the market, customer insights, and cutting-edge technology, CDW aims to simplify the complex needs of our customers and sellers. As a Senior Product Manager, you will be responsible for creating real value for customers through research and development, product creation, product launch and in-life management. You will have a collaborative spirit that thrives … product and aspects of business justification both for CDW, chosen partner(s) and the customer. Establishes and maintains relationships with key business and technology stakeholders. Performs internal and external customer research using cost-effective means of gaining insight into the "voice of the customer". Continually monitors and optimises the product while in life. Works with the More ❯

the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The Product Management team is integral to driving innovation, maximising customer value, and achieving sustainable growth of our propositions and services portfolio. They deliver exceptional products that address market needs, exceed customer expectations, and create meaningful experiences. By leveraging … our deep understanding of the market, customer insights, and cutting-edge technology, CDW aims to simplify the complex needs of our customers and sellers. As a Senior Product Manager, you will be responsible for creating real value for customers through research and development, product creation, product launch and in-life management. You will have a collaborative spirit that thrives … product and aspects of business justification both for CDW, chosen partner(s) and the customer. Establishes and maintains relationships with key business and technology stakeholders. Performs internal and external customer research using cost-effective means of gaining insight into the 'voice of the customer'. Continually monitors and optimises the product while in life. Works with the More ❯

identifying areas for optimization. Use data to pinpoint gaps, support hypothesis testing, and apply insights to improve processes and meet sales targets. Cross-Functional Collaboration : Work closely with Marketing, Customer Support, and Product teams to align sales efforts with wider organizational objectives, ensuring effective campaign alignment and utilizing feedback loops to refine strategies and offerings. Your Profile Experience and … with the ability and willingness to support team operations directly, including participating in calls, guiding AEs in call structures, and conducting feedback sessions to drive continuous improvement. Market and Customer Insight : Deep understanding of target markets and audience behavior, especially with non-core systems that require a unique sales approach and positioning. Tech-Savvy with Sales Tools : Proficient More ❯

team will work globally ensuring consistency in the approach and ensure solutions meet the needs locally, where required. A critical element to improvements will be the voice of the customer insight that the team will bring in via the process owners and service users. About the Role Responsible for developing and implementing digital learning solutions to enhance employee More ❯

of personalised and impactful push notifications in a retail environment. This position bridges the gap between business stakeholders and development teams, ensuring the delivery of a product that enhances customer engagement while aligning with company goals. As Product Owner you will be responsible for: Defining and communicating a clear vision for the retail push notifications programme, ensuring alignment with … overall business objectives and customer needs. Working closely with analytics, technology, and customer journey teams to gather requirements, prioritise features, and ensure seamless integration into the overall customer experience. Maintaining and prioritising a product backlog, clearly articulating user stories, features, and technical requirements to the development team. Leveraging customer insights, analytics, and feedback to refine the … value. Collaborating with development teams to ensure high-quality implementation, testing, and iteration of features, adhering to agile methodologies. Staying updated on advancements in retail technology, mobile communications, and customer engagement strategies to continuously improve the programme. What we require from the Product Owner: Proven experience as a Product Owner or similar role, ideally within retail, E-commerce, or More ❯

This position is responsible for shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design and execute a product marketing … strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing, business administration, engineering, or a related field. Significant experience in related marketing roles, with demonstrated … resonate with each buyer persona. Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. Build strategic partnerships and act More ❯

This position is responsible for shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design and execute a product marketing … strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing, business administration, engineering, or a related field. Significant experience in related marketing roles, with demonstrated … resonate with each buyer persona. Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. Build strategic partnerships and act More ❯

This position is responsible for shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design and execute a product marketing … strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing, business administration, engineering, or a related field. Significant experience in related marketing roles, with demonstrated … resonate with each buyer persona. Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. Build strategic partnerships and act More ❯