51 to 75 of 76 Customer Insight Jobs in the UK

matters most is your ability to support users, drive engagement, and foster innovation. You'll play a key role in implementing and enhancing our customer success framework for XRS, with opportunities to grow and shape the future of customer success management and training delivery at CBRE. This position … Create storyboards, compile footage, and produce short showcase videos (2-4 minutes) for internal use. Support content development for internal and client-facing materials. Customer Success Lead onboarding process using the Customer Success Programme framework. Gather information from accounts teams to identify needs, opportunities, goals, and KPIs. Develop ...

week. We are happy to discuss flexible working! Top 3 skills needed for this role: Sharp analytical thinking that turns data into clear insight Strong data interpretation and modelling skills Clear communicator who makes insight easy to act on What this role is all about: As an Insights … Analyst, youll turn data into meaningful stories that shape our strategy and drive smarter choices across the business. Working closely with the Customer Insights Manager, youll uncover trends, understand customer behaviour and translate complex analysis into clear, actionable recommendations. Youll collaborate with teams across the organisation, bringing together ...

Senior Data Scientist - Customer Data Salary: £70,000 - £85,000 (DoE) Location: Hybrid - 2/3 days per week in a Central London office Job Reference: J13015 Full UK working rights required - no sponsorship available Immediate requirement - strong leadership and senior stakeholder skills We are seeking an experienced, passionate … highly motivated Senior Data Scientist to play a pivotal role in unlocking the value of customer data and shaping how it is used across the business. This is a senior, highly autonomous position, acting as the number two to the Director of Customer Data, where you will operate ...

Full Time | UK-wide travel , East Midlands based | Competitive Salary + Car allowance + Excellent Benefits Are you a confident, customer-focused professional who knows how to bring solutions to life? Do you thrive on engaging with clients, shaping opportunities, and guiding them through the buying process with clarity … this role could be the perfect next step. Were looking for a Security Solutions Sales Consultant to support business development, pre-sales activity and customer engagement. Youll work closely with the Head of Business Development and Sales, partnering with customers from first conversation through to deal progression and handover. ...

hands-on Senior Product Manager that will lead the product vision, strategy, and execution, ensuring their innovative product offerings align with market demands and customer needs. You will own the end-to-end product lifecycle, driving a customer-focused approach, and have leadership over the design and user … Market Focus & Ownership of Design Cross-functional Leadership - Work closely with engineering, marketing, sales, and operations to ensure smooth execution of the product roadmap. Customer Experience & Research - Voice of the Customer & User Experience (UX) Digital & Data Integration - Data-Driven Decision-Making & Technology Alignment Market Research & Competitive Landscape - Competitive ...

forecasting, and strong CRM practices. Develop scalable outbound and inbound strategies tailored to a defined vertical market. Work closely with marketing to refine ideal customer profiles, messaging, and pipeline generation. Process & Enablement Implement structured sales processes, playbooks, and training programs to improve conversion and efficiency. Evaluate and optimise … sales technology stack, including CRM and engagement tools. Introduce best practices across outreach, qualification, demos, and negotiation. Cross-Functional Collaboration Partner with Customer Success to ensure smooth client handovers and support long-term growth. Share customer insights with product and leadership teams to influence roadmap ...

passionate about helping businesses unlock their potential through cloud-based solutions, and you thrive on connecting deep product knowledge to meaningful customer outcomes, this role offers the perfect blend of technical expertise and strategic impact. What You'll Be Doing Customer Engagement & Evangelism Lead compelling product demonstrations … Lead RFI/RFP responses from product, solution, and technical perspectives Adapt your approach to different business processes and organizational needs Knowledge Leadership Synthesise customer insights and relay patterns to Product and the wider organisation Enhance team expertise through product knowledge sessions and enablement activities Identify training opportunities ...

candidate will work closely with data architects, business analysts, and cross-functional teams to build scalable and efficient data solutions supporting network analytics, customer insights, billing systems, and telecom OSS/BSS workflows. Key Responsibilities 1. Data Engineering & ETL Development Design, develop, and maintain ETL/ELT pipelines using … Lake Formation). 6. Telecom Domain Expertise Understand telecom-specific datasets such as: CDR, xDR, subscriber data Network KPIs (4G/5G tower logs) Customer lifecycle & churn data Billing & revenue assurance Build models and pipelines to support network analytics, customer 360, churn prediction, fraud detection , etc. 7. Performance ...

account development, while building and leading a local team over time. You will act as the regional authority on go-to-market strategy, customer behaviour, and cultural nuance, working closely with global Marketing and Sales teams. This role suits someone who is passionate about marketing research, data-led decision … DACH market internally, clearly articulating opportunities, risks, and investment needs. Marketing Strategy, Research & Execution Lead market research initiatives to continuously deepen understanding of DACH customer segments, buyer behaviour, and competitive landscape Translate insights into clear positioning, messaging, and campaign strategies Localise and optimise all marketing touchpoints, including website content ...

Seeking a commercially minded professional who has Microsoft Dynamics 365 Customer Insights - Journeys knowledge and insurance expertise. The ideal candidate will combine understanding of complex insurance sales or event management cycles with proficiency in Microsoft solutions (e.g. Dynamics 365) to drive conversations between client technical and marketing/commercial … with marketing/commercial and development teams to formulate requirements. Map complex user journeys. Partner with business development teams to enhance Microsoft Dynamics 365 Customer Insights utilisation and data-driven decision-making. Supports product innovation. ...

customers modernise and scale their IT operations. This role goes beyond traditional sales. Success is built on long-term relationships, a deep understanding of customer challenges, and the ability to create lasting value. You will own the full new-business lifecycle — from identifying and engaging prospects to closing complex … outbound and inbound activity, including calls, email, events, and social channels Partner closely with marketing to qualify leads, develop account plans, and progress opportunities Customer Engagement & Deal Management Lead solution-oriented presentations, demonstrations, and workshops tailored to each prospect’s business challenges and technical environment Position our client ...

your family. A great holiday package About the role At Tesco and Booker, we’re building digital experiences that make things easier for every customer—and everyone’s welcome to be part of that journey. If you’re passionate about crafting intuitive online shopping experiences and influencing product strategy … Booker Technology, you will be a key member of the Online Shopping team, helping to shape the product roadmap and deliver world-class digital customer experiences across both web and mobile app channels. You’ll help develop secure, scalable, user-centred digital solutions that boost customer satisfaction ...

cohesive, feedback loops are rapid, and every launch delivers clear, measurable business impact. Acting as the key connector between Product, Marketing, Sales, and Customer Success teams, they will ensure each product release is effectively communicated, rigorously measured, and widely adopted. Key Responsibilities Go-to-Market & Launch Execution Develop … major feature releases. Activate and align cross-functional teams across Product, Marketing, and Sales to deliver consistent execution, unified messaging, and quantifiable results. Adoption & Insight Loop Collaborate with Product Managers to define key success metrics (e.g., feature adoption rates, time-to-value, user satisfaction). Establish systematic processes ...

solution discussions Handle inbound inquiries and convert them into sales opportunities Follow up with existing customers to drive cross-sell and up-sell Address customer objections and clearly communicate value propositions Prepare pricing, proposals, and sales-related documentation Collaboration & Market Contribution Collaborate with internal teams to define and execute … effective sales strategies Transfer qualified opportunities to relevant stakeholders with complete and actionable information Provide market and customer insights based on direct prospect interactions Support marketing initiatives such as trade shows, events, and webinars when needed Brand & Professional Development Represent the company’s brand and positioning in all customer ...

experiments, and love turning zero into something, we want to talk to you. As Innovation Product Manager, you'll sit at the intersection of customer insights, emerging trends, and product experimentation, leading initiatives that shape our future strategic direction and its product roadmap. What you'll do Partner with … Director of Product/SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders to test bold ideas quickly and effectively Translate ...

prospects' workflows and show how Linda unlocks real efficiency and patient access. Cross-functional collaboration — work closely with product, engineering, and ops to relay customer insights and ensure smooth onboarding. Customer relationships — build long-term trust and maximise account value through upsell, cross-sell, and expansion. Sales infrastructure ...

client is seeking an experienced Business Development Executive to drive commercial growth by identifying and converting new business opportunities, while managing and developing existing customer relationships. This pivotal role combines proactive business development, account management, and sales administration to deliver sustainable growth across retail, foodservice, and wholesale channels. … teams. Represent our client at trade shows and industry events to build brand awareness and market presence. Account Management Manage and nurture a defined customer portfolio, ensuring exceptional service and retention. Communicate pricing updates, promotions, and contractual terms in alignment with the Commercial Director. Provide regular business reviews ...

tracks. As the Product Sales Lead , you will take this product from zero to its first meaningful revenue milestone. You’ll own the customer acquisition cycle end-to-end, building the sales playbook as you go. The Mission Customer Acquisition: Own the full sales cycle - from cold prospecting … commercial conversations with finance leaders and founders to articulate the value of a new way to handle FX risk. Product Evolution: Feed real-world customer insights back into the product and pricing teams to define what "good" looks like for the roadmap. Commercial Voice: Act as the internal commercial ...

used internationally. Its products are adopted by hundreds of customers worldwide, with continued growth driven by a strong focus on continuous improvement, adaptability, and customer-led product development. The role: This is a key business development role focused on driving growth across the French market. You will be responsible … generating new business while managing and expanding existing client relationships. The role suits a confident, customer-focused sales professional with experience selling complex B2B software solutions. Key Responsibilities: Drive new business opportunities and achieve sales targets across software and associated services Build, manage, and develop strong relationships with senior ...

internal technical teams to help customers maximise value from their cloud investment and accelerate their growth plans. Key Responsibilities Identify, prospect, and secure new customer opportunities within the SMB market Build and develop relationships with both new and existing clients Consistently achieve and exceed revenue and activity targets Work … engagement Stay informed on market trends, cloud developments, and competitor offerings Continuously develop product knowledge and sales capability through training and self-learning Share customer insights and feedback to support ongoing refinement of messaging and value propositions Experience & Skills Foundational understanding of cloud computing and the wider technology ecosystem ...

Role: Functional Consultant Dynamics 365 CE (Customer Insights & Journeys) Location: Birmingham (Hybrid: 1 2 Days a Month On-Site) Salary: £45,000 - £56,500 Contract: Fixed-Term (12 Months) Network IT are supporting our clients large-scale digital customer engagement transformation , we are seeking an experienced Functional Consultant … functional lead for Microsoft Dynamics 365 Customer click apply for full job details ...

strategy. The candidate will be confident in presenting insights and progress to senior stakeholders, comfortable with reporting and forecasting, and committed to delivering exceptional customer service. Position Overview Summary: The Business Development Manager is responsible for driving direct sales and commercial engagement with stakeholders in the data centre sector … across the UK & Ireland. This role focuses on identifying opportunities, converting leads, and managing customer relationships to grow our presence in the market. Key Responsibilities: Sales Execution & Account Management Identify and engage with data centre developers, contractors, and consultants to generate new business and grow existing accounts. Stakeholder Engagement ...

looking for a proactive and customer-focused Client Success Manager to support the launch and growth of a new software product. As the first Client Success Manager, you will play a key role in onboarding new customers, ensuring they realise value quickly, and building strong foundations for long-term … technical setup, training clients, reviewing early data, and supporting customers through their first 30 days. You will also contribute to product development by sharing customer insights, improving onboarding processes, and helping shape future training materials. The role requires confidence handling customer queries, including sensitive or challenging conversations ...

opportunity for a data-driven CRM strategist or planner to join a reputable CRM agency working with major consumer brands. If you enjoy developing customer-centric strategies, turning insights into action, and influencing how brands utilize data in CRM and email, this role provides real impact from day one. … clients engage their customers. About the Role As the CRM Data Strategist, you'll partner with clients to understand their goals, challenges, and customer behaviours. Your role is to interpret what they need, uncover the data-led opportunities, and turn that into clear CRM strategies that internal teams ...

high-caliber, fast-growing team working at the center of the software supply chain. The environment combines technical excellence, strong collaboration, and meaningful customer impact, offering significant growth and career development for individuals who thrive in complex, customer-facing roles. The Role: We are seeking a Senior Solutions … technical win, and evidence of being able to clearly articulate the business and technical value of the platform. You will collaborate closely with Sales, Customer Success, and Product and Engineering teams to ensure successful customer outcomes and long-term adoption. Key Responsibilities: Work in the sales team ...