51 to 75 of 148 Customer Insight Jobs in the UK

programmes and define strategic frameworks for our retail and FMCG clients, using your experience in consulting and industry. Integrate cross-functional commercial, operational, and customer insight to shape major business decisions. Design operating models and transformation roadmaps that embed AI and automation to deliver business value. Steer innovation ...

businesses create, edit, sign, and streamline document workflows at scale. This role owns end‐to‐end product leadership, with a strong focus on customer retention and long‐term value creation. You will drive product‐led growth through experimentation, lifecycle engagement, and funnel optimization across activation, retention, expansion, and monetization. … Drive pdfFiller’s AI and innovation roadmap – ensuring we delight customers both today and in the future Own portfolio‐level roadmap prioritization informed by customer insight, market research, and competitive intelligence Drive product‐led growth by optimizing the full user journey, conversion funnels, retention loops, and unit economics ...

translating companyobjectivesinto clear, impactful outcomes. Working closely with a dedicated cross-functional team,youlllead strong product discovery and delivery practices, using data, experimentation, and customer insight toidentifyhigh-value opportunities and build user-centric solutions. Youllcollaborate closely with peers and senior stakeholders across Product, Engineering, Design, Data … business, influencing direction through insight and evidence.Youllalsohave the opportunity toapply Stepstones advanced AI capabilities to real user problems, while continuing to grow your impact and craft as part of an industry-changing mission to shape the future of work. Your responsibilities: Define, own, and evolve the product vision ...

SENIOR DATA ANALYST (Supply & Ops/Customer) HYBRID - LONDON - 2 days a week in the office UP TO £72,000 The Company A global ecommerce and marketplace business with a strong sustainability focus and a highly operational model, they are combining data, logistics and customer insight to take their D2C proposition to the next level! The Role You will work across supply and perations, delivering insight and recommendations that help the business optimise stock flows and improve fulfilment. You will: • Analyse wholesale performance to determine pricing thresholds, stock volumes and cut‐off points. • Support ...

They’re looking for a Senior Digital Strategist to help shape outstanding digital experiences across websites, apps, intranets and portals, all driven by deep customer insight and connected data. What They Do This agency specialises in building exceptional digital platforms, but their real strength lies in connecting every … Doing As a Digital Strategist , you will Lead strategy across major digital transformation and experience design projects Define and deliver data-led customer strategies across web, mobile, intranet and portal ecosystems Collaborate with UX, technology, data and client teams to shape cohesive, personalised experiences Translate customer data, platform ...

governance. Introduce consistent frameworks and templates that improve how product work is defined, communicated, and understood across the organisation. Lead product discovery through deep customer insight, market analysis, and evidence‐driven validation of new opportunities. Shape solutions collaboratively with engineering and leadership to ensure they are valuable … effective delivery by defining problems clearly, maintaining a healthy backlog, supporting engineering throughout development, and measuring real‐world outcomes. Engage stakeholders and champion the customer by communicating plans clearly, synthesising input across teams, and using data and KPIs to guide continuous improvement. Skills and Experience 3+ years of product ...

+ OTE + Benefits An exciting opportunity has arisen for an experienced Business Development Manager to join a leading data, insight and technology consultancy. This role focuses on driving new business growth within Data Science and Data Solutions, helping organisations transform how they use data to make smarter commercial … generating new relationships at senior level, identifying opportunities, and positioning data-driven solutions that solve real business challenges such as: Understanding and segmenting customer audiences Responding to fast-changing consumer behaviours Identifying churn risk and retention opportunities Improving targeting and personalisation strategies Turning complex data into clear commercial insight ...

data analysis skills required by a SaaS software platform. In this role you’ll operate at the centre of delivery, translating stakeholder input and customer insight into structured backlog items that engineering can build with clarity and pace. You’ll work closely with Product, Engineering, Customer Success … tasks simultaneously Curiosity, self-starter mindset and confidence to ask clarifying questions Agile concepts and sprint-based workflows Candidates with Product management exposure from Customer Success, Development, QA, Implementation, Operations or similar software backgrounds will also be considored If you're an ambitious Junior Product Manager looking ...

looking for a UX Designer to shape the end-to-end experience of the Connect platform. You’ll work with product, engineering, customer insight and architecture – designing intuitive workflows that make complex identity and access processes feel simple for frontline teams. This is a hands‐on, high‐impact … feasible, scalable, and implemented with quality. Contribute to the evolution of the Connect design system and ensure consistency across the platform. Work closely with customer success and consulting teams to understand real-world usage and pain points. User research and insights Conduct user interviews, usability tests, and feedback sessions ...

line management ). Your focus will be on enabling the platform to scale intelligently — supporting reporting, APIs, AI/LLM usage, and real-time customer insight . 🔧 What You’ll Do 🌳 Lead and support a newly forming team focused on data architecture and application optimisation 🌳 Drive structural change ...

line management ). Your focus will be on enabling the platform to scale intelligently — supporting reporting, APIs, AI/LLM usage, and real-time customer insight . 🔧 What You’ll Do 🌳 Lead and support a newly forming team focused on data architecture and application optimisation 🌳 Drive structural change ...

line management ). Your focus will be on enabling the platform to scale intelligently — supporting reporting, APIs, AI/LLM usage, and real-time customer insight . 🔧 What You’ll Do 🌳 Lead and support a newly forming team focused on data architecture and application optimisation 🌳 Drive structural change ...

line management ). Your focus will be on enabling the platform to scale intelligently — supporting reporting, APIs, AI/LLM usage, and real-time customer insight . 🔧 What You’ll Do 🌳 Lead and support a newly forming team focused on data architecture and application optimisation 🌳 Drive structural change ...

line management ). Your focus will be on enabling the platform to scale intelligently — supporting reporting, APIs, AI/LLM usage, and real-time customer insight . 🔧 What You’ll Do 🌳 Lead and support a newly forming team focused on data architecture and application optimisation 🌳 Drive structural change ...

line management ). Your focus will be on enabling the platform to scale intelligently — supporting reporting, APIs, AI/LLM usage, and real-time customer insight . 🔧 What You’ll Do 🌳 Lead and support a newly forming team focused on data architecture and application optimisation 🌳 Drive structural change ...

People & HR Director Hands-On | Scale-Up Operator | Hiring, Organisation & Performance Company Overview We are a growing data technology business in the Customer Data Platform (CDP), analytics & data activation space. We have 55+ staff and partner with leading UK and international brands to transform how they understand and monetise … their data. Our proprietary CDP platform, Horizon, enables clients to gain deep customer insight and activate data to drive measurable commercial outcomes. XCM delivers a full solution across data, technology, people and partnership, offering a high-touch, “white glove” service that differentiates us in the market. Following recent ...

ecommerce brand into the ultimate personal gifting companion, we’re looking for a Director of Product (Ecommerce) to lead some of our most critical customer and platform experiences. This is a 12-month Fixed Term Contract, starting in early July 2026 , with clear accountability for growth, customer outcomes … results. This role requires someone who can confidently engage with and influence senior leadership and C-suite level stakeholders - bringing strong product thinking, customer insight, and evidence-based recommendations to shape strategic decisions; whilst staying close enough to the detail to ensure teams are solving real customer ...

transfers from legacy systems into Azure SQL Maintaining and enhancing pipelines Building new pipelines and APIs where required Carrying out web scraping to gather customer insight Supporting data architecture improvements and reducing duplication in the environment YOUR SKILLS AND EXPERIENCE: Strong commercial experience with Azure, Python ...

senior leadership. Market & Stakeholder Engagement Collaborate cross-functionally with marketing, delivery, and leadership teams to align messaging and execution. Use market intelligence and customer insight to influence service development and positioning. Maintain strong executive-level relationships with partners and customers. Candidate Requirements Proven experience managing AWS partners, ideally ...

e.g., Clarity, Jira) Strong financial management and project governance skills Strategic thinker with the ability to identify challenges and develop solutions through market and customer insight as well as commercial awareness Possess strong influencing and collaboration skills, building relationships with stakeholders both internally and through our third parties ...

Managing complex sales cycles with six-figure deal values and clear land-and-expand potential Leading deals from discovery through to close, linking customer problems to commercial outcomes Cross-functional collaboration & execution Working closely with leadership and internal teams throughout the sales process Bringing customer insight back ...

Grow with us. Do you love helping customers win? At B2BE , we turn complex challenges into simple, powerful solutions. We’re looking for a Customer Success Consultant who’s passionate about problem-solving, relationship-building, and making every customer experience a success story. RESPONSIBILITIES: Build and maintain strong … relationships with customers to drive retention and satisfaction. Serve as the primary point of contact for customer inquiries, ensuring prompt and accurate resolutions. Foster long-term client relationships by understanding their goals, challenges, and requirements. Develop a strong understanding of our software solution and its functionalities. Understand customer ...

product with strong product-market fit and is now entering its next phase of growth, doubling down on monetisation, retention and long-term customer value. We are looking to hire their first Senior Product Manager to take ownership of product strategy and help shape how the business scales. This … with a clear focus on monetisation, retention and LTV growth • identify and unlock new revenue opportunities across pricing, packaging and subscription models • Deeply understand customer behaviour, drop-off points and engagement drivers • Lead initiatives to improve activation, conversion and long-term retention • Work closely with founders, engineering and design ...

month roadmap for the payroll platform • Defining feature priorities and identifying product gaps • Working closely with engineering, payroll experts and leadership • Supporting customer migration from legacy payroll systems • Ensuring UK payroll legislative compliance • Using product metrics and customer insight to guide decisions • Enabling sales teams ...

Tealium iQ Implementation Specialist London, Inside IR35 This is an opportunity to join a fast paced digital environment where data, personalisation, and customer experience are at the core of their transformation roadmap. You will play a key role in shaping how their audiences interact with high traffic online products. … audience engagement. Their data teams operate in a dynamic, collaborative environment where experimentation and rapid delivery are encouraged. They are investing heavily in customer insight and personalisation programmes to strengthen their digital presence. This is a hands-on role within a mature data capability that continues to evolve ...