51 to 75 of 367 Customer Insight Jobs in the UK

some of the world's leading advertisers maximize value from Smartly's AI-powered advertising platform. This role sits at the intersection of Sales, Customer Success, and Product, combining solution consulting, onboarding, enablement, and technical advisory support throughout the customer lifecycle.You will partner closely with Global Strategic Partners … Customer Success Managers to understand customer needs, design solutions, guide adoption, and help customers achieve measurable business outcomes. Your ability to connect technical capabilities with customer goals will be critical to both new business success and long-term customer growth.What You Will DoPartner with Global Strategic ...

This role is focused on leading products within the data domain, driving the vision, strategy and delivery of data-driven capabilities that enable better customer experiences, operational efficiency and business decision-making. Working within a mature Agile environment, you'll collaborate with engineering, architecture, data and business teams … Analytics and Business stakeholders to deliver high-value products. Translate business requirements into epics, features and user stories. Drive data-led decision making through customer insight, analytics and product performance metrics. Balance customer, commercial and technical priorities to maximise product value. Identify and manage delivery risks, dependencies ...

software and financial technology solutions.Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power … barriers to growth, making clear decisions on where to focus people, resources and investment.Develop a deep understanding of the UK market, competitive landscape and customer needs to inform local strategy and broader company priorities.Commercial Strategy and ExecutionDefine and execute the UK go-to-market strategy across Sales and Account ...

central role in shaping that experience, leading a team of digital experience, optimisation and analytics specialists to ensure our websites continually deliver exceptional customer outcomes alongside measurable commercial success. Working across the wider Saga Group, you'll combine customer insight, analytics and experimentation to drive our digital … optimisation roadmap, enhance personalisation and identify opportunities that improve engagement, conversion and long-term customer value. You'll collaborate with colleagues across Marketing, Brand, CRM, Data and Technology, using evidence-led decision making to influence strategy, champion innovation and ensure every digital enhancement is rooted in the needs ...

world!Discover more at Job DescriptionThe Geospatial Product Manager is responsible for defining, developing, and delivering high-quality software products that meet customer needs and drive business value. The role combines customer insight, commercial awareness, and technical understanding to shape product strategy, manage roadmaps, and deliver enhancements.Working … cross-functionally with engineering, sales, customer success, and stakeholders, the Product Manager ensures products remain competitive, compliant, and aligned to organisational priorities.This exciting role is to lead product evolution for a range of geospatial applications, reporting to the Head of Product Management of the NEC Geospatial Solutions product Pillar.Location ...

narratives and practical go-to-market plans. You will support the Director of Product Marketing while owning important workstreams across product launches, sales enablement, customer insight, product adoption and market positioning. You will play a central role in helping Genius Sports tell a stronger Betting story: not just … engaging betting experiences. Responsibilities Product positioning and messaging Develop clear, differentiated positioning and messaging for Genius Sports’ Betting products, translating technical product capabilities into customer-centric value propositions. Build messaging frameworks that help Product, Commercial and Marketing teams consistently explain what our products do, who they ...

seeking a Customer Lifecycle & CRM Manager to help define and execute customer lifecycle marketing strategies across the inMusic ecosystem. This role owns lifecycle messaging programs across email, web, in-product, and related channels, helping drive customer activation, engagement, retention, adoption, and revenue growth. The ideal candidate combines … expertise, customer insight, experimentation, and data-driven decision making to create effective customer journeys across multiple brands and product categories. We are willing to consider senior level candidates for this position.What You'll DoDefine and execute lifecycle marketing strategies that improve activation, engagement, retention, and customer ...

that’s transforming how energy retailers operate, innovate and manage at scale.We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‐driven insight, all underpinned by modern, cloud‐native architecture.ENSEK is at an exciting inflection point as we scale … ability to build trust with finance professionals while delivering valuable, scalable software solutions.Key responsibilities:Own the strategy, vision and roadmap for Financial Assurance, using customer insight, commercial input and product data to continuously evolve priorities.Write high-quality product specifications and requirements that engineering teams can build from with ...

What You Will DoLead the design and delivery of large-scale, end-to-end in-store customer experience propositions, including checkout, fitting rooms, assisted selling and returns, using customer insight, market benchmarking and technology-enabled solutions.Translate customer, operational and commercial requirements into clear propositions, quantified business … programmes, validating propositions, assessing operational feasibility and leading go/no-go/scale recommendations for senior stakeholders.Define success measures and performance frameworks, using customer, operational and financial data to evaluate performance, support investment decisions and drive continuous improvement.Identify, escalate and resolve risks that impact customer experience, operational ...

open to all locations across the UK. You will be responsible for Partnering senior commercial leaders to deliver people strategies that support business performance, customer outcomes and sustainable growth. Act as a trusted advisor on leadership effectiveness, organisational performance, culture, talent and capability. Build high-performing leadership teams that … change. Develop future leadership capability through robust succession planning, talent reviews and targeted development initiatives. Shape workforce and talent strategies that strengthen commercial capability, customer engagement and sales effectiveness. Create opportunities for Retail, Foodservice and Venus to share best practice, leadership approaches and customer insight, building stronger ...

open to all locations across the UK. You will be responsible for Partnering senior commercial leaders to deliver people strategies that support business performance, customer outcomes and sustainable growth. Act as a trusted advisor on leadership effectiveness, organisational performance, culture, talent and capability. Build high-performing leadership teams that … change. Develop future leadership capability through robust succession planning, talent reviews and targeted development initiatives. Shape workforce and talent strategies that strengthen commercial capability, customer engagement and sales effectiveness. Create opportunities for Retail, Foodservice and Venus to share best practice, leadership approaches and customer insight, building stronger ...

Head of Customer Support - B2B SaaS Permanent Location: London/South East - Hybrid and remote working Salary: £80,000 - £90,000 (+ benefits) Travel: One week per month in Oslo, plus occasional travel to Sofia Key Skills: B2B SaaS, Customer Support Leadership, Zendesk, ITIL Service Management … Management The Opportunity We are recruiting a Head of Customer Support for a growing international B2B SaaS organisation that provides digital technology solutions to enterprise and public-sector customers. This is a high-profile leadership role with responsibility for developing a scalable, commercially aware customer support function across ...

Sales, Marketing, Engineering and Product teams to solve problems, improve journeys and deliver changes that have a visible impact. If you enjoy using data, insight and innovation to shape products that people genuinely rely on, this is a role where you'll have real ownership. The Opportunity … Doing Own the strategy, roadmap and evolution of Salesforce Sales Cloud Improve the experience for internal sales teams and broker partners Use customer insight, analytics and business data to prioritise product decisions Work closely with Engineering and Design to deliver valuable new functionality Partner with Sales, Marketing ...

transform how businesses work.This is a role for an experienced ERP consultant who wants more than project delivery. You’ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system.You’ll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success.Ready to own the outcome, challenge the status quo and make ERP genuinely work for the customer? Read on.The Role at a GlanceSenior ERP ConsultantUK Field-Based | Extensive UK Travel & Regular ...

transform how businesses work.This is a role for an experienced ERP consultant who wants more than project delivery. You’ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system.You’ll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success.Ready to own the outcome, challenge the status quo and make ERP genuinely work for the customer? Read on.The Role at a GlanceSenior ERP ConsultantUK Field-Based | Extensive UK Travel & Regular ...

transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. Youll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. Youll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field ...

transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. Youll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. Youll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field ...

businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. You’ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. You’ll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field ...

Delivery and Technology teams, they lead product discovery, define the problem to be solved, clarify desired outcomes and support prioritisation decisions that balance customer value, commercial impact and strategic fit. The role partners closely with the Technical Product Owner to ensure opportunities are clearly understood, effectively shaped and translated … turning commercial, client and stakeholder requests into clear product opportunities, expected outcomes and measurable success criteria. Lead discovery and validation activities to understand customer needs, business value, market demand, risks, assumptions and constraints before opportunities move into delivery. Identify opportunities to evolve client-specific requirements into scalable product capabilities ...

developed a product that is delivering real value to customers, the business is entering an exciting stage of growth. With strong investor backing, increasing customer adoption and significant market opportunity ahead, they are looking for a Technical Product Manager to help shape product development and support the next phase … shape the future direction of the platform. You'll be responsible for identifying opportunities, solving complex problems and ensuring product decisions are driven by customer insight, data and measurable outcomes. This role is ideal for someone who enjoys operating in ambiguity, taking ownership and helping build a business ...

developed a product that is delivering real value to customers, the business is entering an exciting stage of growth. With strong investor backing, increasing customer adoption and significant market opportunity ahead, they are looking for a Technical Product Manager to help shape product development and support the next phase … shape the future direction of the platform. You'll be responsible for identifying opportunities, solving complex problems and ensuring product decisions are driven by customer insight, data and measurable outcomes. This role is ideal for someone who enjoys operating in ambiguity, taking ownership and helping build a business ...

James, Head of Customer Success at hx. I’m also an Arsenal season ticket holder and owner of Daisy, our team mascot and an official member of the CS team. Her responsibilities mainly include boosting morale, appearing on calls and avoiding anything that looks like account admin.Customer Success … work with some of the world’s largest insurers to make sure hx is driving real outcomes across pricing, underwriting and portfolio strategy.Our Global Customer Success team is currently eight people, and we’re looking for someone to join us as we continue to grow. You’ll work closely ...

finance operations stakeholders to demonstrate commercial value.• Create practical business cases showing impact on DSO, cost-to-collect, cash conversion and supplier/customer payment experience.• Translate complex AR/AP and B2B payment flows into simple, compelling sales narratives for clients and partners.Wholesale Trade & SME Segment Expertise• Develop … deep insight into wholesale trade value chains across the UK, including distributors, suppliers and high-volume B2B merchants.• Identify repeatable sales motions where card solutions can replace or complement A2A, bank transfer, direct debit and manual processes.• Capture learnings from local execution and contribute to reusable European playbooks.Required QualificationsExperience ...

ambition, human experience, and technology execution. We help clients identify opportunities for growth and transformation and turn them into strategies that connect business goals, customer needs, and the technology required to deliver them.You will be front and centre in strategic engagements, helping retail clients frame complex business challenges, identify … Partners, Growth Units, engineers, product teams, and senior strategists to shape proposals, structure engagements, and ensure our work delivers both commercial impact and meaningful customer outcomes.Over time, you will also contribute to the development of industry propositions, helping translate industry insight into repeatable offerings that can scale across ...

seeking a Principal Customer Success Specialist - Gen AI to transform how organizations plan, execute, and operate their businesses through adoption of Amazon Quick and AWS's generative AI platform. This is a senior individual contributor role within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence, requiring … directly influence product roadmaps, partner ecosystems, and go-to-market strategies, creating lasting organizational and market impact across hundreds of enterprises globally.Key job responsibilitiesStrategic Customer Transformation- Design and lead comprehensive “business execution” transformation strategies for enterprise customers adopting Amazon Quick and AWS Gen AI services, addressing process redesign, organizational ...