1 to 25 of 853 Customer Requirements Jobs in the UK

providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Delivering high-quality ServiceNow implementations based on business process requirements Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications Able to communicate on complex issues to meet business and customer requirements to avoid escalations Keep up to date with current and future market developments, technologies, products, and strategies Ensuring adherence to our coding and design standards, and providing technical hand-over documentation Increasing application operating efficiency and adapting to new requirements as necessary Assisting with system testing … and UAT Escalate issues in line with company processes to ensure customer demands are met Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer Recording, qualification, and questioning of customer requirements, even in complex projects More ❯

Press Tab to Move to Skip to Content Link Manager, Customer Technology, Business Consulting, Belfast Location: Belfast Other locations: Primary Location Only Date: May 3, 2025 Requisition ID: Location: Belfast Salary:Competitive Business Area: Business Consulting - Customer Transformation Contract Type: Full-Time Job Title: Business Consulting - Customer Transformation - Customer Technology (Business Process Analyst), Senior Consultant/Manager The Team and the opportunity Customer Transformation helps clients transform their customer-facing commercial functions and business outcomes through developing and implementing CX strategies, operating models, digital solutions, user-centric services, and optimised products, experiences, marketing … and sales. Customer Transformation creates changes in clients' operations, digital capabilities, channels, product-service systems and customer connections, radically transforming the customer experience and fostering long-term, sustainable growth. We help organisations enhance business outcomes by refining their sales, marketing, and service approaches, ultimately driving better financial More ❯

COMPANY OVERVIEW The AI-Powered Decision Engine for Customer-First Products First Insight is a global leader in AI-powered decision-making, trusted by brands like Gap, Under Armour, Marks & Spencer (M&S), Woolworths, Family Dollar, and Kohl's. Leveraging advanced AI technologies-including Agentic AI, generative AI and … real-time consumer data, First Insight transforms consumer insights into profitable strategies that drive measurable business success. Powered by its proprietary Voice of the Customer platform and Value Score, First Insight enables businesses to evaluate the value of products, people, and experiences. First Insight helps companies confidently design, price … businesses across industries-including retail, apparel, footwear, automotive, home goods, CPG, and hospitality-to outpace competitors by deeply understanding and adapting to ever-changing customer needs. From concept to conversion, First Insight equips brands to create offerings customers love while achieving higher revenue, stronger margins, and deeper customer More ❯

Customer Success Associate - Enablon Customer Success Associate - Enablon Apply remote type Hybrid (8 days/month) locations GBR - London, Canada Square time type Full time posted on Posted 30+ Days Ago job requisition id R About the role: Within the Customer Success organization, the CSM leads the … account and partners with Strategic Account Executives (SAM) or Enterprise Account Manager (EAM) and works closely with the Customer to drive adoption of the solutions and work to maintain license renewals. This individual demonstrates excellent communication and organizational skills, solid understanding of the Enablon solution and a strong focus … on customer satisfaction. We are looking to fill this role either at our London office or at one of Enablon's other European offices such as: Barcelona (Spain), Milan (Italy), Munich (Germany), Paris (France). Key responsibilities: Provide advice and guidance as the Enablon subject matter expert to ensure More ❯

Senior Customer Success Manager - German Speaking London, UK At ExtraHop, we're on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the … to work with a platform and technology where you can help customers solve critical business problems? Do you enjoy and excel at building lasting customer relationships? As a member of our Customer Success team, you'll have the opportunity to unleash your expertise to wow customers and make … us and you'll find we have a supportive home team, great customers, and a product that customers love. Duties and Responsibilities The ExtraHop Customer Success team focuses on successful outcomes for our customers. As a Technical Customer Success Manager, you will play a leading role in accomplishing More ❯

to take a key role in Xpedition's efforts to help continue to build a Dynamics 365 Business Central Practice that sits alongside our Customer Engagement and Data & Insights Practices. Xpedition are looking for a Senior Functional Consultant to join our ever-growing team. The main aspects of the … role are understanding customer's requirements and designing D365 or Dynamics NAV software to meet them. Strong consultancy skills are a key requirement as the role will at times be client facing and the successful candidate will also be required to be involved in client workshops, training and … implementation. Responsibilities Analysing customer requirements Conducting client workshops Documenting customer requirements and implementing Business Central/NAV on clients' sites and ongoing customer training and support. Knowledge,Skills &Experience Business Central Certified Professional with 5+ years' experience Previous Partner experience The candidate will either have More ❯

the technical liaison between our customers and our internal teams. You will use your deep knowledge of pump technologies and engineering principles to evaluate customer requirements and design and recommend pump solutions that meet customer requirements and support sales efforts. This role involves close collaboration with … the sales, customer service, engineering, and operations departments to ensure optimal application of our products. Responsibilities Analyse customer technical requirements and specifications to propose suitable solutions. Provide technical support and product recommendations and training to internal teams and customers. Prepare detailed technical proposals, quotes, and cost analyses … etc.) is desirable. Bilingual/multilingual in English and one of the following: German, French, Italian or Spanish is desirable. Travel & Work Arrangements/Requirements Ability to travel up to 25% of the time to support sales efforts and customer visits. Strong analytical and problem-solving abilities. Strong More ❯

the technical liaison between our customers and our internal teams. You will use your deep knowledge of pump technologies and engineering principles to evaluate customer requirements and design and recommend pump solutions that meet customer requirements and support sales efforts. This role involves close collaboration with … the sales, customer service, engineering, and operations departments to ensure optimal application of our products. Responsibilities Analyse customer technical requirements and specifications to propose suitable solutions. Provide technical support and product recommendations and training to internal teams and customers. Prepare detailed technical proposals, quotes, and cost analyses … etc.) is desirable. Bilingual/multilingual in English and one of the following: German, French, Italian or Spanish is desirable. Travel & Work Arrangements/Requirements Ability to travel up to 25% of the time to support sales efforts and customer visits. Strong analytical and problem-solving abilities. Strong More ❯

top CPG brands unlock real-time, SKU-level shelf visibility-without fragile audits or slow tools. Mission: Take a hands-on role in driving customer success for a growing portfolio, including major US customers. Collaborate with the Growth team to understand customer requirements early in the pre … ll ensure customers achieve their goals, create scalable processes tailored to enterprise needs, and build the foundation to lead both Solutions Engineers (SEs) and Customer Success Managers (CSMs). Key Responsibilities Implementation Strategy & Customer Value Realisation (40%) Plan and guide technical implementation strategies across all customers, including large … delivery Identify and act on growth opportunities within accounts, particularly high-value customers Ensure adoption of the product and its effective use across global customer workflows Customer Retention & Growth (40%) Drive exceptional renewal rates and maintain strong account health, with a focus on enterprise customers Lead strategic review More ❯

our Front-End Team, supporting the Eurofighter programme. In this role, you will serve as a key technical point of contact, gathering and analysing customer requirements to drive design solutions for Avionics Systems. Key Responsibilities: Review and analyse customer requirements to identify system constraints and produce … Systems Design Teams to align views and create an Avionics Systems Feasibility Analysis Report (ASFAR). Conduct safety scoping exercises for new and emerging requirements, providing assessments and recommendations. Work closely with Cockpit Group Human Machine Interface engineers to capture additional requirements and refine design solutions. Coordinate reviews … with internal and external teams, ensuring the timely delivery of documentation and task allocation. Provide detailed analysis of Customer Statement of Requirements (SOR) and Eurofighter System Requirements Documentation (SRD). Produce the Avionics Design Recommendation by consolidating stakeholder inputs. Qualifications and Skills: Strong systems engineering background within More ❯

delivery of Motorola Solutions software solutions to one or more customers. The Technical Product Owner will be the primary point of contact with the customer in relation to all delivery and technical issues, and manage any backup resources required in support of these activities. A Technical Product Owner is … Typical activities involved in the delivery of a Motorola Solutions software solution for which the Technical Product Owner is responsible include: Capturing and documenting customer requirements, including business process analysis, technical analysis, etc. Producing a solution specification/design and agreeing this with the customer Producing a … project plan and agreeing this with the customer Managing the development and testing of the solution in alignment with the agreed project plan Deployment and customer sign-off of the solution The Technical Product Owner will be responsible for the operational leadership and coordination of a Motorola Solution More ❯

Operations Customer Success Manager Department: AMCS Employment Type: Full Time Location: London, UK Description Are you a proactive and customer-centric professional with experience in managing SaaS renewals? Are you looking for your next challenge in a dynamic and emerging market? If yes, we want to hear from … you! The Impact You Will Have: As an Operations Customer Success Manager, you will be a key player in our global Customer Success team. You will be responsible for optimising systems, processes and tools that support the small to mid-size customers. You will analyse data, identify trends … build relationships, address their evolving needs, and promote retention and growth. Your primary objective will be to build a low-touch and mostly automated customer journey on the back end for our small to mid-size customers, identify trends (like risk and expansions), mitigate and upsell as needed. This More ❯

of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the … a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where … you will lead, on behalf of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales More ❯

of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the … a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where … you will lead, on behalf of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales More ❯

of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the … a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where … you will lead, on behalf of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales More ❯

get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will … work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party … API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and More ❯

as a technical expert and trusted advisor to our customers. This role bridges the gap between our engineering, product and growth teams by understanding customer requirements, demonstrating how Cloudsmith's artifact management and software supply chain security solutions can address business and technical challenges, and setting the customer up for a successful deployment of Cloudsmith. The ideal candidate is passionate about technology, skilled in customer engagement, and adept at crafting innovative solutions that drive customer success. Key Responsibilities Pre-Sales Support: Collaborate with the growth team to understand customer requirements and design solutions … product demonstrations, create technical presentations, and lead proof-of-value (PoV's) evaluations with prospects. Provide subject matter expertise during RFPs, technical calls, and customer meetings. Solution Design & Architecture: Analyze customer environments and architect scalable, secure, and reliable solutions using Cloudsmith's platform. Develop integration strategies for customers More ❯

be a crucial member of the sales team, responsible for providing advanced technical support and expertise throughout the sales process. This role involves understanding customer needs, articulating product capabilities, and designing tailored solutions that effectively address client challenges. The ideal candidate will have a deep technical background, strong communication … a hybrid role and will work from the office in Peterborough 2-3 days per week Key Responsibilities: Collaborate with sales executives to clarify customer requirements and tailor solutions that meet specific business needs. Deliver high-impact product presentations and demonstrations, showcasing the features and benefits of our … products and solutions. Conduct in-depth assessments of customer environments and requirements to architect effective solutions. Create and present compelling technical proposals, including system architectures, integration plans, and project timelines. Provide thought leadership on industry trends, challenges, and the competitive landscape to inform sales strategies. Liaise with product More ❯

be a crucial member of the sales team, responsible for providing advanced technical support and expertise throughout the sales process. This role involves understanding customer needs, articulating product capabilities, and designing tailored solutions that effectively address client challenges. The ideal candidate will have a deep technical background, strong communication … a hybrid role and will work from the office in Peterborough 2-3 days per week Key Responsibilities: Collaborate with sales executives to clarify customer requirements and tailor solutions that meet specific business needs. Deliver high-impact product presentations and demonstrations, showcasing the features and benefits of our … products and solutions. Conduct in-depth assessments of customer environments and requirements to architect effective solutions. Create and present compelling technical proposals, including system architectures, integration plans, and project timelines. Provide thought leadership on industry trends, challenges, and the competitive landscape to inform sales strategies. Liaise with product More ❯

Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders? If so, you would thrive in our newly established Customer Experience organization, where you can play a pivotal … role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market. About the Team The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction … met and fostering long-term relationships that drive the adoption and success of our solutions. You will report to one of the Leaders of Customer Experience, who believes in a collaborative management style that empowers team members and promotes collective success. This role offers a remote work setup, providing More ❯

Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders? If so, you would thrive in our newly established Customer Experience organization, where you can play a pivotal … role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market. About the Team The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction … met and fostering long-term relationships that drive the adoption and success of our solutions. You will report to one of the Leaders of Customer Experience, who believes in a collaborative management style that empowers team members and promotes collective success. This role offers a remote work setup, providing More ❯

policies, processes, people, governance and partnerships. The successful candidate will be working closely with other AWS teams to ensure that all changes to a customer's environments are smoothly carried out while meeting customer requirements to onboard to AMS. Key job responsibilities The ideal candidate will be … a dynamic professional capable of serving as AWS's ambassador within customer environments, skillfully leading discussions with senior leadership on critical aspects including incident management, risk assessment, and cloud best practices. Your role requires strategic thinking to help customers leverage AWS cloud solutions for maximum efficiency and innovation. Building … utilization Engaging with C-suite executives to align cloud solutions with business objectives Managing technical discussions with stakeholders at all levels Acting as the customer's advocate within AWS Ensuring customer requirements are effectively communicated and met Leading critical incident response and communication Developing governance frameworks for More ❯

As a Customer Success Manager, you will be a trusted advisor to PoR customers, helping them succeed with our products and ensuring they receive maximum value from our solutions throughout their PoR Journey. You'll be responsible for understanding customer requirements, driving adoption and retention, and delivering … an EPIC experience with every interaction. This role reports to the Manager of Customer Success and works with stakeholders across the company in Sales, Support, Professional Services, Marketing, Product, Development, and Finance. Duties & Responsibilities Manage all post-sales activities (some pre-sales activities will be required) for assigned customers … through strong relationship-building, product knowledge, planning, and execution. Serve as the voice of the customer and develop a trusted advisor relationship to ensure goals are aligned from a business strategy perspective, and success metrics are identified. Work closely with your Account Manager counterparts to develop a joint success More ❯

Consultant to join their award-winning and growing team. The Microsoft D365 CE Lead Consultant will work with the client business users to gather requirements and with HCL’s Microsoft CE team of Architects, Consultants, Developers, and Testers for the solution delivery. The ideal candidate will have solid experience … of CE projects, to deliver efficiencies, repeatability or create strategic differentiation to other implementation partners Evaluate and understand business processes and prepare detailed business requirements and process maps Analyse client requirements and objectives to determine how software can best meet clients’ requirement and objectives Convert Customer requirements to functional specifications and functional design document Configure, test, and demonstrate all aspects and processes within D365 CE Convert Customer requirements to functional specifications and functional design documents Configure, test, and demonstrate all aspects and processes within D365 CE Participate in handling System Acceptance Testing, System Integration More ❯

Consultant to join their award-winning and growing team. The Microsoft D365 CE Lead Consultant will work with the client business users to gather requirements and with HCL’s Microsoft CE team of Architects, Consultants, Developers, and Testers for the solution delivery. The ideal candidate will have solid experience … of CE projects, to deliver efficiencies, repeatability or create strategic differentiation to other implementation partners Evaluate and understand business processes and prepare detailed business requirements and process maps Analyse client requirements and objectives to determine how software can best meet clients’ requirement and objectives Convert Customer requirements to functional specifications and functional design document Configure, test, and demonstrate all aspects and processes within D365 CE Convert Customer requirements to functional specifications and functional design documents Configure, test, and demonstrate all aspects and processes within D365 CE Participate in handling System Acceptance Testing, System Integration More ❯