Exeter, Devon, United Kingdom Hybrid / WFH Options
Met Office
Science Park), the CIDA team also have responsibility at frontline sites (UK and overseas). Your key Responsibilities : Scheduling work with onsite engineersand specialists, andprioritising resources to deliver the customerrequirements at Exeter HQ and Met Office frontline sites. Using Patch Manager(adata centre infrastructure management (DCIM) tool)to maintain records for "as fitted" equipment and cabling withfor More ❯
to ensure customers' satisfaction and an effective onboarding process. As a Salesforce Implementation Specialist, you will work closely with the professional services global team to support technical activities during customer onboarding stage, develop custom solutions, tools and scripts to improve the process and work closely with the product team to design and develop the tools required to support new … products and features. You will be working in collaboration with the customers and closely with our support, product, and customer success teams. Dot Compliance is a cloud-based, innovative software company, and our product, built on Salesforce platform, allows life science customers to manage their quality and compliance Our ideal candidate should be passionate about learning new technologies, organizing … team. You will succeed in this role if you are a problem solver who likes to work with data and people to drive the best solution for both the customer and Dot. Responsibilities: Configure the DOT Compliance system in accordance with defined customer requirements. Provide technical support and collaborate with the Professional Services team on ongoing implementation projects. More ❯
to help us shape the future of information management. Join us. YOUR IMPACT OpenText is seeking a Senior Client Manager to be part of an exciting new team (Advanced Customer Services or ACS) responsible for the growth of our top tier Support Programs business. The programs offered through Advanced Customer Services help our customers consume and effectively run … OFFERS • Sales and Account Management: Representing OpenText's ACS services, engaging with existing customers to understand their needs and present tailored packaged services that align with their business objectives. • Customer Relationship Building: Develop and maintain strong relationships with key decision-makers within customer organizations to ensure satisfaction and loyalty. • Product Knowledge: Demonstrate in-depth knowledge of ACS services … and exceed sales targets, leveraging data and insights to identify opportunities for growth. • Negotiation and Closing: Conduct negotiations and close sales deals, ensuring mutually beneficial agreements for both the customer and the company. • Market Analysis: Monitor market trends and competitor activities to identify new opportunities and stay ahead in the industry. • Reporting: Maintain accurate records of sales activities, customerMore ❯
Bromsgrove, Worcestershire, England, United Kingdom Hybrid / WFH Options
Klipboard
like user account security, suspicious activity, antivirus alerts, and Endpoint Detection and Response (EDR) notifications. Review, install, and test security and application updates, leveraging automation to maintain and improve customer environments. Ensure the operational integrity, performance, and security of customer cloud-based services through proactive monitoring and expertise. Collaborate with customers and internal teams to implement migrations and … deliver solutions tailored to customer requirements. Maintain regular communication with customers via Service Desk tools and Teams meetings. Working Arrangements Hybrid working model: 3-4 days remote, 1 day in the office. All necessary equipment for home working will be provided. Shift pattern includes: Week 1: 6:30 AM to 3:00 PM Week 2: 9:00 AM to … PM On-call responsibilities (paid per rotation) and occasional out-of-hours work (paid overtime). Candidate Profile The ideal candidate will: Be an effective communicator who prioritizes customer satisfaction. Possess strong interpersonal skills to collaborate with team members and customer IT representatives. Have prior experience in a Service Desk environment with the ability to manage and prioritize More ❯
St. Mellons, Cardiff, South Glamorgan, Wales, United Kingdom
Excelerate Technology Ltd
and projects, including potential support for proprietary hardware, satellite, AV, and CCTV equipment. Engaging with the broader business: Ensuring our systems are running smoothly and meeting both internal and customer requirements. What You Bring We’re looking for a candidate with proven experience in IT support, who brings the following expertise and skills: Essential Experience: Proven experience with Windows … optimise Experience with hardware and software troubleshooting, including desktops, laptops, and networked devices Solid understanding of IT infrastructure and security best practices Excellent communication skills, with a focus on customer service Desirable Experience: Experience with Active Directory (on-premises and Azure Active Directory) In-depth networking knowledge, including TCP/IP, DNS, and DHCP Hands-on network security experience … of current communication technologies (VoIP, etc.) Personal Qualities We’re Looking For We’re seeking an individual who’s not only technically skilled but also embodies the following qualities: Customer-focused: You’re always thinking about how to provide the best support and service to internal teams and users. Clear communicator: You can break down complex technical issues into More ❯
project progress, track key milestones, and highlight potential risks or delays. * Maintain communication with customers, providing updates and addressing queries. * Ensure compliance with internal processes, health & safety regulations, and customer requirements. * Contribute to the continuous improvement of project coordination processes and procedures. What They Are Looking For: * Previous experience in project coordination or project administration, ideally within engineering, telecommunications … liaise effectively with internal and external stakeholders. * Proficiency in standard office software (Excel, Word, Outlook, project tracking tools). * Strong attention to detail with accurate record keeping and reporting. * Customer-focused mindset with a proactive, flexible, and collaborative approach. * Knowledge of NavCom, satellite communications, or marine electronics would be advantageous. What They Offer: * Competitive salary and comprehensive benefits package. More ❯
Shoreham-by-sea, Sussex, United Kingdom Hybrid / WFH Options
Focus Group
Bootstrap and Laravel. Knowledge of API Development/PostMan. Experience with Git version control and branching. Ability to build meaningful relationships with colleagues. Proven experience in a similar role. Customer-focused with a desire to understand and meet customer requirements. Experience in the software development lifecycle. Good communication skills, both written and verbal. Passionate about delivering high-quality More ❯
who operate in the electronics sector . In this role you would be responsible for supporting the inspection and verification of assembled products to ensure they meet company and customer requirements. Operating within accredited quality standards, the role plays a key part in ensuring that all products consistently meet the highest levels of quality, compliance, and reliability before being … released to customers. This includes: Performing thorough visual and functional inspections of incoming electronic components, in-process assemblies, and final products according to company and customer specifications. Inspecting cable harnesses, printed circuit boards (PCBs), solder joints, wiring, connectors, and mechanical housings according to IPC standards and engineering drawings. Accurately completing inspection records, non-conformance reports, and quality checklists. Use More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
YourCode Recruitment
office 1 per week are contracted for project meetings. Duties: Working as a Senior Developer to deliver software solutions and assist in the development of new software based on customer requirements. Modifying existing software platforms to fit around new technologies and 3rd party integrations Be involved in Unit Testing Support lead developers with coaching juniors around specific technologies Technologies More ❯
a Principal C++ Engineer, you will be heavily involved in leading the development and delivery of the C++ based UI’s the company is looking to develop to meet customer requirements. Key Skills Degree in Computer Science, Embedded Systems or similar 5+ years commercial C++ experience Excellent commercial QT experience Commercial Javascript experience is advantageous but not essential Ability More ❯
have over 60k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. Role Summary : The Customer Success Manager (Buyers)role is responsible for building and maintaining strong relationships with our buyers, growing strategic, lasting and successful partnerships. You help customers maximise the value they get … from use of the products and services they subscribe to, drive platform adoption both in the buyer community and their respective supply chains; help retain subscriptions and grow customer advocacy. Job Responsibilities: Customer onboarding Develop a comprehensive understanding of the customer needs and business objectives, building a personalised adoption plan that supports their business and increases customer advocacy. Complete the initial set up of the platform to meet the customerrequirements Provide comprehensive training to the customer. Driving adoption Set up and manage supply chain campaigns to drive adoption of the platform within the Buyers supply chain. Create individual success plans support your customers' business objectives through the use of our tools. Present impactful More ❯
Deployment & Ramp-up Engineer, Mechatronics & Sustainable Packaging Customer Experience Job ID: Amazon EU SARL (UK Branch) - D67 Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations Engineer to be a part of our global effort to develop and deliver the next generation of world … class technology systems inside our fulfillment centers. In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise the bar … verbally and in writing, consolidating inputs across multiple internal cross-functional business teams. This is a travel-based role and you will be expected to travel to meet the requirements of your projects across Europe, upwards of 90% or more. A day in the life In this role you will be focused on two primary lines of effort. The More ❯
implementations based on business process requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customerrequirements to avoid escalations. Keep up to date with current and future market developments, technologies, product and strategies. Ensuring adherence to our coding and design standards, and providing … technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding of customerrequirements and to assist with knowledge transfer. Recording, qualification and … questioning of customerrequirements, even in complex projects and in the case of unclear customer requirements. Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment. You will need to work collaboratively across all SN CoE teams. Depending on your experience you will also: Provide technical More ❯
Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where your work has a direct impact on successful system implementations? If so, we'd love to hear from you! About the Role As a Configuration Specialist at Unity5, you'll be at the heart of … our implementation process, ensuring new customers are set up seamlessly with our cutting-edge software solutions. Working closely with an Implementation Consultant, you'll translate business requirements into fully configured systems, supporting testing, troubleshooting, and feature releases. What We're Looking For A customer-focused mindset with a commitment to delivering top-tier service A natural problem solver … Hands-on experience with SSO integrations, data migration, and APIs Industry knowledge of parking compliance What You'll Be Doing Becoming a product expert in Unity5 systems and configuring customerrequirements efficiently Setting up customer test and live environments using both manual and scripted configurations Testing and approving system deliveries before release Troubleshooting technical issues and supporting More ❯
Team and to provide SME support for other IT departments as necessary. Responsibilities: Work with other members of the Applications Team to architect, design, build, and implement internal and customer solutions. Ensure that technical designs, internal documentation, processes and procedures are fully documented and maintained as required Development of solutions that support the internal/customerrequirements … Applications Team. Provide assistance to other members of the IT departments and operational teams in the resolution of issues. Test and evaluate new technology, in line with business or customerrequirements Ensuring that any work is performed in accordance with any agreed schedule. You must have: Strong understanding of Logistics and Supply Chain Experience in BlueYonder Dispatcher WMS … of designing and building robust, secure software solutions. Experience in implementing integrated solutions in a logistics environment preferred. Strong understanding of application integration techniques. Solid understanding of SQL Strong customer skills, able to demonstrate ability to build strong customer relationships working closely with Customers technical teams Strong communication skills, verbal and written, able to communicate across technical and More ❯
to support the enabling of smooth data flow throughout the business in both R&D and production: Creation of inner labels and pallet labels conform to European legislation and customerrequirements, centralized processes for all 4 European sites, Applying standardized GF European labelling strategy for all customer items. Creation and Co-ordination of B to C labels. … ensure the business meets its commercial deadlines. Responsibilities: Labels -Item set up/Compliance: Generation of labels-Item set up Creation and maintenance of Docentric label templates to meet customer, business and legislative requirements. Associating templates with packed item products for each customer in D365. Understanding and entering product specific technical data for each customer in D365 … appear on the customers various label formats including Ingredient list, Allergens, Nutritional data, Directions for use, Storage conditions, Shelf life, GS1 Bar coding, QR coding, Managing 3rd party translation requirements of non-standard languages, eg Arabic, Russian, Portuguese Demonstrate creative solutions and professional designs for labelling. Generating required technical data in GApps and D365, for each product manufactured on More ❯
implementations based on business process requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customerrequirements to avoid escalations. Keep up to date with current and future market developments, technologies, product and strategies. Ensuring adherence to our coding and design standards, and providing … technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding of customerrequirements and to assist with knowledge transfer. Recording, qualification and … questioning of customerrequirements, even in complex projects and in the case of unclear customer requirements. Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment. You will need to work collaboratively across all SN CoE teams. Depending on your experience you will also: Provide technical More ❯
My client looking to recruit a very strong Quality Assurance Manager to ensure that all external and internal requirements are met before products reaches customer base. The successful applicant will be responsible for inspecting outputs from my client's processes and identifying mistakes or non-conformity issues. Responsibilities * Devising procedures to inspect and report all quality issues * Monitoring … all operations that affect quality * Supervise and guide inspectors, technicians and other staff * Ensuring the reliability and consistency of production by checking processes and final output * Appraisal of customerrequirements * Report all malfunctions to production executives to ensure immediate action * Facilitate solutions via the collecting and analysis of quality data * Reviewing all related standards and policies * Keeping records … of quality reports, statistical reviews and relevant documentation * Ensure all legal standards are met * Communicate with external quality assurance officers during on-site inspections Requirements and skills To be considered for this excellent, busy and demanding role candidates will ideally be able to show the following * Proven experience as a quality assurance or similar role * Thorough knowledge of the More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
implementations based on business process requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customerrequirements to avoid escalations. Keep up to date with current and future market developments, technologies, product and strategies. Ensuring adherence to our coding and design standards, and providing … technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding of customerrequirements and to assist with knowledge transfer. Recording, qualification and … questioning of customerrequirements, even in complex projects and in the case of unclear customer requirements. Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment. You will need to work collaboratively across all SN CoE teams. Depending on your experience you will also: Provide technical More ❯
and creating tailored solutions for customers? We are supporting a leading logistics and supply chain business seeking a Solution Development Manager/Supply Chain Solutions Manager to join their Customer Solutions team in Birmingham. In this role, you'll combine your supply chain expertise with cutting-edge technology to design, present, and implement bespoke solutions for both new and … existing clients. This is a strategic, consultative role where you'll help shape customer value propositions, support business growth, and drive digital transformation. Key Responsibilities; Collaborate with Customer Solutions, Account Management, and Commercial teams to design and present compelling supply chain solutions for key clients and prospects. Actively support strategic bid processes (RFIs, RFQs, RFPs), ensuring that solution … designs meet customerrequirements and position the business as a value-driven partner. Lead the project management of solution development, from initial qualification to value proposition delivery and execution. Conduct demonstrations of the company's supply chain technology products, gathering feedback to support continuous improvement. Identify new feature requirements and support the evolution of digital supply chain More ❯
in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the … that form part of Veeva's Commercial Cloud, including Veeva PromoMats and Digital Asset Management (DAM). You will be responsible for understanding our customers' business needs, translating business requirements into solution design, configuring the application, and ensuring excellent project delivery on time and within budget. What You'll Do Implementation of a content management platform for life sciences … Leading business process discovery and application design workshops Translating complex client process requirements into a workable solution design Overseeing the solution build, test, and deployment Creating process documentation and project deliverables Planning and establishing post-go-live activities, including ongoing support Providing subject matter expertise in Veeva's Commercial Content applications and defining how they fit into our customers More ❯
ensure successful implementations and provide technical assistance and supervision to other project team members. Conduct Workshops, and work with the Business Analyst and\or Technical Consultant to translate the customerrequirements into a working solution. Provide business and technical support to the customer during the implementation phase. Consult and assist customer with fine-tuning the application … functionality and service optimization to meet customer's service business objectives. Consult and assist customer or third-party integrator to develop CRM\ERP interfaces to our products' APIs. Provide technical training to the customer technical staff. Provide on-site support to customer during the testing and go-live phases to ensure a successful deployment. Act as More ❯
Northampton, Northamptonshire, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
goals. They pride themselves on their collaborative culture and commitment to keep pushing the boundaries. This is a new role owing to recent successes and growth of their diverse customer base. Key Responsibilities: Lead discovery workshops to gather information on customerrequirements Own the delivery and ensure the quality of simple, clear and customer focussed functional … solutions Analyze and understand client business processes and requirements. Oversee and work the technical team for the delivery of specified projects Prepare requirements and/or functional specifications for any amendments or customisations Provide training and support to end-users Liaise with the customer, colleagues and management team Support colleagues as required including knowledge transfer and deputising in More ❯
leading award-winning solutions that support our customers to deliver better services, more effectively. We're looking for candidates to be part of a dynamic team focused on exceeding customer expectations, maximising intellectual property, and revolutionising the sector! From market assessment through to requirements decomposition, support of build and final test verification, you'll be focused on ensuring … the expert in your product area, with the ability to deal with queries from customers and internal stakeholders. Collaborate with customers through co-design workshops, user group sessions and customer meetings to fully understand what’s happening in the sector and how this influences customer requirements. Define customer business needs and objectives to ensure that NEC Housing … products and solutions meet or exceed customer/market expectations. Define requirements, user stories and wireframes for new product developments and work closely with the development and QA teams to ensure the delivery of solutions that achieve customer outcomes. Work with Technical Authors to produce/review product documentation. Build business cases to define market uptake, pricing More ❯
Edinburgh, Queen Street, City of Edinburgh, United Kingdom Hybrid / WFH Options
Langham Recruitment
RF Engineer to join their team. You will be responsible for specification of phased arrays, which will involve specification writing, system simulation and algorithm development Role: Create detailed system requirements based on customerrequirements Make sure requirements meet all relevant regulatory standards Define RF system board layout floorplan and layout strategies Lead RF system integration and More ❯