Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Newton Blue
UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »
Iron Mountain (IRM) is seeking a Digital Transformation Consultant to provide customer-facing digital product expertise for IRM’s enterprise accounts. Responsible for driving sales for Iron Mountain Digital solutions within a defined segment of the Iron Mountain customer base. Key responsibilities include generating, qualifying and executing on … Bringing a passion for problem-solving and knowledge about all things digital at Iron Mountain, the Digital Transformation Consultant drives the highest levels of customer centricity to enable IRM customers achieve their transformation goals. Acting as the subject matter expert for digital within the customer organization, this role … will be responsible for interfacing with customer-facing team members to deliver Iron Mountains digital solutions to senior-level business stakeholders. You'll Get: Effective internal teaming with Iron Mountain sales teams to support end-to-end deal lifecycle activities, including pipeline creation and account planning, solution design initiation more »
This includes the sequencing of the production schedule to maximize efficiencies , as well as creating the Master Production Schedule in line with capacity and customer demand. Duties Balances current and future customer demand requirements with manufacturing and supplier capabilities/capacities to ensure completion of customerrequirements on time and in full. •Develops Master Production Schedule for use in Materials Requirement Planning system to generate requirements for manufactured and purchased parts while ensuring desired inventory levels are maintained. •Responsible for analyzing, achieving, and sustaining Enterprise Resource Planning (ERP) rules related to master scheduling. … Analyzes data, including enterprise requirements planning information and prepares reports as needed to facilitate and recommend actions to ensure optimal supply chain execution. • Lead Planner-to-Planner activities in the scheduling of inter/intra company demamd for designated suppliers • Responsible for designated Value Stream's Work Order Leading more »
Stonehouse, Gloucestershire, South West, United Kingdom
NES Fircroft
as part of a friendly team in based in the Stonehouse Service Centre, GL10 you will be responsible for the handling and processing of customer service requests and orders. Excellent Customer Service skills required and the ability to multi-task. The Service Coordinator role involves the planning & scheduling … of both field service resource and factory technicians, including reporting and invoicing to meet our customerrequirements and achieve business targets. Accountabilities Supporting customer from initiation of the service request until completion. Providing customer with quotations or schedule of rates (as necessary). Processing sales orders … in line with Service Rates/expected completion and billing dates. Plan/schedule field service team that timelines/customer needs are met this includes keeping engineers informed of any changes to scope or movement of dates. Working to business KPIs. Raise requests for materials required for site more »
Employment Type: Contract
Rate: From £15.60 to £17.15 per hour Hourly Rate + holidays
days. The Role: As the Product and Engineering Leader, you'll lead our pursuit of technical and architectural excellence with a strong focus on customer-centricity. Your role is pivotal in merging leadership prowess with deep technical insight to drive strategic decisions and innovations. You'll ensure our products … customers, catering to their evolving needs across diverse industries. Key Responsibilities: Strategic Focus: Actively engage with customers to understand their needs and challenges. Translate customer insights into actionable product and engineering requirements, ensuring our solutions are not only innovative but also highly relevant and adaptable across different industries. … excellence in Cloud-native and SaaS best practices. Product Strategy & Roadmap Development: Collaborate with executive leadership to define the technical vision and strategy, integrating customer insights to steer a market-driven product roadmap. Accountable for product and engineering delivery timelines. Leadership & Culture Building: Inspire a customer-centric culture more »
operations based in Gillingham, as Mechanical Hardware Design Engineer, you will be based within the electronics engineering team to develop mechanical designs which fulfil customer and legislative requirements in a high-quality, high-volume manufacturing environment. The role Develop new mechanical designs and evaluate customer and internal … requirements and identify gaps to current products Prepare product designs to meet internal and customerrequirements Create and maintain Mechanical DFMEA Apply BOD, BOP and defined engineering standards procedures and methodologies to execute project activities Release design documentation Support Validation teams during design validation and process validation more »
and the competitive landscape. You will lead operational strategic projects in collaboration with the Project Manager and work closely with technical, operations, legal & regulatory, customer care, marketing, and sales teams to drive product success and achieve business objectives. This role requires strong coordination with the local product team to … the delivery of the strategic operational roadmap. Work closely with the Project Manager to implement and deploy the roadmap. Product Specifications: Define detailed product requirements and specifications, collaborating with cross-functional teams including engineering, design, and operations to ensure accurate and efficient product development. Product Roadmap: Develop and maintain … a strategic product roadmap that aligns with company objectives and addresses customerrequirements, ensuring timely delivery of product milestones. Collaboration and Coordination: Act as the primary liaison between various departments (marketing, sales, customer service, technical teams) to ensure cohesive product development and delivery. Customer Journey: Review more »
needs of our customers and contribute to the company's growth and success. You will work closely with cross-functional teams to define product requirements, prioritize features, and deliver innovative solutions that leverage the power of cloud technology. This role requires a strategic thinker with strong technical expertise and … that aligns with the company's business goals and market opportunities in the cloud software industry. Market Analysis: Conduct market research, competitive analysis, and customer feedback to identify market trends, customer needs, and growth opportunities. Product Planning: Work closely with stakeholders to define and prioritize product features and … enhancements based on customerrequirements, market trends, and business priorities. Requirements Gathering: Collaborate with cross-functional teams to gather and document detailed product requirements, ensuring alignment with customer needs and strategic objectives. Product Development: Lead the product development process, including sprint planning, backlog management, and more »
the below opportunity to join our innovative and conscientious team: Quality Engineer -12 month FTC Main purpose of the job: Quality Engineer for all customer quality and engineering issues, providing pro-active support and response (internal champion until resolution and customer closure). Key Responsibilities: Utilising IAC systems … i.e., Fast Response) to take responsibility for recording, progressing, responding and closeout of customer concerns utilising 8D or other problem-solving techniques as required. Responsibility for managing customer Issues Management system (i.e., IQM) Support/Lead in both internal and supplier PPAP submissions Lead team in preparation of … Plans and support D/PFMEA reviews as appropriate and document output using the necessary systems defined in NPI, APQP, PPAP, and company/customer procedures. Understand customerrequirements/expectations in detail, communicating with the internal team ensuring the requirement is fully understood. Other Responsibilities: Project more »
role can be based in various locations across the UK or Fully Remote. Key accountabilities: Lead the Design team to deliver design to the Customer specification requirements, ensuring compliance with relevant National/International Standards and legislation. Check and approve HV plant design deliverables e.g. single line diagram … indicate implications and only proceed with these variations following verbal/written approval from the Engineering Manager. Design Responsibilities: Identify all relevant standards and Customerrequirements, ensuring compliance with relevant National/International Standards and legislation, and contract specification Design work to be undertaken with due regard to … Review/Contract Close-out Meetings, ensuring that appropriate items are actioned in a timely manner Liaise with Engineers, Designers and Technicians on drawings requirements Ensure accurate final records are prepared and submitted to client in line with the requirements of the contract specification. Specify any test certificates more »
where you will be responsible for the business development activities of the magnetics products, from technical design stage to commercial account management. Based on customerrequirements, you'll recommend appropriate magnetic solutions in conjunction with the Technical Sales Manager, considering factors such as magnetic strength, size, shape, material … Sales Strategy for growth across the UK and Ireland. and present proposals, including technical specifications, pricing, and delivery schedules to win business and build customer satisfaction and developing strong customer relationships by understanding needs and requirements and developing strong customer relationships by understanding needs and requirements. … magnetic materials, including, cores, filters, chokes, inductors, transformers and their application in a range of industries. Knowledge of the UK power supply industry and customer base Knowledge of magnetic component design in power supplies and filters An understanding of EMC design issues. Proven strategic business development. Commercial acumen and more »
Daventry, Northamptonshire, East Midlands, United Kingdom
CRC Recruitment Ltd
medium volume component and accessory parts specialists. They delivera wide range of services and innovative products, designed to exceed the exacting specifications and quality requirements of their customers. About the role : Reporting to: Production Engineering & Quality Manager Responsibilities: Support the management of all quality-related issues within the manufacturing … Goods Receiving team s (e.g. internal, supplier, customer and customer warranty) Be instrumental in the identification of defect root cause and instigate permanent corrective actions for product quality issues. Routine use of Global 8D process. Work with internal and external stakeholders to resolve quality issues that arise as … actions need to be taken to resolve. Periodically report to management on the topic. Assist with first off sample approvals Promote the use of customer preferred techniques for APQP & continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis Participate in cross-functional teams in more »
within the UK public sector market. Work with marketing or other internal departments to proactively identify and target customers. Build sales strategies for specific customer accounts. Identify and prioritize key accounts and opportunities within central and local government agencies. Provide accurate forecasting of opportunities by effectively managing sales opportunities. … Track and report sales activity, pipeline, and forecasts using CRM software. Customer relationships & satisfaction Build and maintain strong relationships with decision-makers, influencers, and other stakeholders within target organizations. Drive the promotion and sale of additional services to or through the customer. Maintain a detailed knowledge of customer objectives and key personnel. Prepare and deliver compelling proposals, quotes, and presentations that address customerrequirements and objectives. Manage customer expectations during sales, delivery and throughout the contract. Collaborate closely with internal teams, including pre-sales, product development, and customer success, to ensure alignment and more »
Stockport, Greater Manchester, North West, United Kingdom
DJS Business Development LTD T/A (Westwood Recruitment Ltd)
Work with key suppliers and procurement departments to ensure that delivery schedules are achieved To liaise and inform departments of any changes in delivery requirements To maintain accurate reporting against multiple projects via the customer interface/portal Help deliver projects on time meeting customerrequirements Job Requirements Be competent in Microsoft Work packages and IT Systems such as MS Project Have sound knowledge of all Group Quality Procedures Have an understanding of Quality plans & specifications Product Delivery experience in Projects Having a relevant business degree is preferred Engineering background experience within Manufacturing or more »
Greater London, England, United Kingdom Hybrid / WFH Options
NetSuite
solutioning and estimation of the managed services effort required for Sales Opportunities. The Solution Principal is responsible for the presentation and delivery of the Customer Success value proposition and proactively supporting our Sales teams as we drive for ARR growth across the EMEA region. While the initial customerrequirements are obtained by the Sales team, the Solution Principal may from time to work with the Sales team during the initial discovery process to ensure that the prospect’s requirements are fully understood and included in the scope of works to be delivered by our delivery … team. Responsibilities include: Partner with a team of Product Sales and Pre-Sales team to validate in and out of scope requirements and assist with solutioning as necessary Manage and prioritize Professional Services opportunities Work with Practice Vertical Leads, Practice Directors and Practice Managers to determine best approach to more »
flexible and the role can be based in various locations across the UK. Key accountabilities: Lead the Design team to deliver design to the Customer specification requirements, ensuring compliance with relevant National/International Standards and legislation. Check and approve HV plant design deliverables e.g. single line diagram … Lead the technical direction of the engineering team, taking best practice and industry developments into engineering methodology. Design Responsibilities: Identify all relevant standards and Customerrequirements, ensuring compliance with relevant National/International Standards and legislation, and contract specification Design work to be undertaken with due regard to … Review/Contract Close-out Meetings, ensuring that appropriate items are actioned in a timely manner Liaise with Engineers, Designers and Technicians on drawings requirements Ensure accurate final records are prepared and submitted to client in line with the requirements of the contract specification. Specify any test certificates more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Langham Recruitment Limited
team. You will be responsible for specification of phased arrays, which will involve specification writing, system simulation and algorithm development Role: Create detailed system requirements based on customerrequirements Make sure requirements meet all relevant regulatory standards Define RF system board layout floorplan and layout strategies more »
platform enables customers to uniquely meet regulatory mandates, mitigate risk, reduce complexity, ensure traceability, improve time to market and optimize costs as they meet customer-specific, brand, regional and regulatory requirements with unprecedented speed and agility. No matter what the challenge – digital transformation, time to market, or brand … marketing, and product lifecycle management of the Loftware product suite. You will lead a product team to identify market opportunity, develop business cases, define requirements, and collaborate closely with software development, marketing, sales, customer success and customers to ensure seamless execution of product initiatives that align with business … market strategy and programs that make products successful in the market. Through regular interactions with customers, you will bring their voice into the product requirements to ensure the teams are delivering high value solutions that solve real world challenges. Key Responsibilities Include: Expand and grow exceptional product management team more »
Senior Customer Success Manager EMEA Please only apply if you are a candidate who is based in the UK and can speak professional/fluent/native German. The role will be focused on Enterprise customers/accounts all across Europe but will have a particular density across the … DACH. We are recruiting for a Senior Customer Success opening for a VC-backed ($220m) MarTech vendor in the CDP/Customer Engagement space. The role would be responsible for an Enterprise portfolio of 10-15 accounts across the EU with a strong focus on DACH (fluency in … Customers include FoodHub, Sweatcoin, SoundCloud, Magenta, Travel Lodge, Deutsche Telekom, Garmin, SoundCloud, Landmark Financial, JPMorgan, CitiBank, Loblaw, Poshmark, etc, and many others Skills and Requirements 5+ years experience in supporting complex enterprise customers with marketing technology solutions (email, push, SMS) or closely related solutions with an understanding of technical more »
within the UK public sector market. Work with marketing or other internal departments to proactively identify and target customers. Build sales strategies for specific customer accounts. Identify and prioritize key accounts and opportunities within central and local government agencies. Provide accurate forecasting of opportunities by effectively managing sales opportunities. … Track and report sales activity, pipeline, and forecasts using CRM software. Customer relationships & satisfaction Build and maintain strong relationships with decision-makers, influencers, and other stakeholders within target organizations. Drive the promotion and sale of additional services to or through the customer. Maintain a detailed knowledge of customer objectives and key personnel. Prepare and deliver compelling proposals, quotes, and presentations that address customerrequirements and objectives. Manage customer expectations during sales, delivery and throughout the contract. Collaborate closely with internal teams, including pre-sales, product development, and customer success, to ensure alignment and more »
Job Overview: Lead the systems level design and analysis for electronically steered antenna arrays for land vehicle applications, specify systems requirements and manage design compliance throughout the engineering development lifecycle. Technical Responsibilities: Work with the Project Engineering Manager, to develop existing system architecture designs and derive new designs to … requirements. Deliver system level modelling and analysis to predict performance to system requirement specifications, on your own and through leadership of others. Capture product requirements working with Business Development Team. Understand the customer needs to support design decisions and interpret the impact of customerrequirements on … system level specifications. Own system level requirement specifications, working with the wider engineering team to capture and derive the requirements flow-down from product level to engineering functions, including mechanical, hardware and software. Identify and interpret safety, mechanical, thermal, environmental, EMC/EMI and other applicable standards to provide more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
MECS Communications Ltd
Network Solutions Consultant Location: Hybrid working and Leeds area Salary:- £60-70k + Bens Environment:- Customer Facing, Design, Implementation, Cisco, CCNP, CCDP, CCIE MPLS, SD-Wan, Meraki, Fortinet, Security, VOIP, Layer2, Layer3, Core Networks, Firewalls, Datacentre Our client, a leading provider of networking services is looking for an … experienced Customer Facing Network Solutions Consultant to join their team. The role requires a high level of interaction at a consultancy level with a variety of Enterprise customers as well as internal engineering and pre-sales teams, providing a broad range of Networking and Data Centre solutions. Experience of … You will be confident & professional when dealing face to face with customers on a technical level and will have the ability to both field customer discussions and present to technical audiences. The role will involve working closely with projects and delivery teams to ensure that customer related projects more »
holder will take the lead in managing the sales and proposal process for new sprinkler systems project enquiries. The role holder will assess project requirements, prepare accurate cost estimates, and collaborate with internal team members to deliver comprehensive proposals. You will have a strong understanding of sprinkler systems, coupled … with excellent analytical skills and the ability to communicate effectively with clients and stakeholder. Review technical specifications and begin developing the proposal based on customerrequirements and deadlines. Review customer specifications, drawings, or other project documentation to produce a scope of work. Liaise with the Consulting Engineers … and deliver sales presentations to effectively demonstrate the full capability, experience, and expertise of the Company. Maintain consistent sales growth by continuously establishing new customer accounts and maintaining existing customer relationships. Generate enquiries, opportunities, and sales reports. Work in support of the Companies strategic business plan to achieve more »
a pivotal part in driving sales growth and building strong relationships with clients. Working closely with the sales and engineering teams, you will understand customerrequirements, provide product recommendations, and offer exceptional support throughout the sales process. Your primary responsibility will be to manage enquiries, prepare quotations, and … to ensure their needs are met effectively. CAD experience would be an advantage but is not essential. Key Responsibilities: Enquiry Management and Qualification: Understand customer needs, challenges, and preferences. Utilize our CRM systems to track leads, manage opportunities, and update customer information accurately. Technical Consultation: Collaborate with customers … to understand their requirements and recommend suitable steel partition solutions. Provide detailed product information, technical specifications, and customization options to assist customers in making informed decisions. Address customer enquiries promptly and professionally, offering expert advice and guidance as needed. Quotation Preparation: Prepare accurate and competitive quotations based on more »
Greater London, England, United Kingdom Hybrid / WFH Options
Tiro Select
+ £12,000 Bonus + Bens - Hybrid role I'm hiring a Customer Success Manager (renewals) on behalf of a London based ground breaking technology business that is revolutionizing the way enterprises build their applications . My client is an established global market leader in data technology, trusted by … as upselling to existing customers Proactively reaching out to existing customers via phone and email using the renewals sales cadence , while also ensuring inbound customer requests are responded to within 24 hours Scheduling and leading customer calls to understand customerrequirements and close deals Manage a … other sales department members, as well as the wider business (e.g. legal, operations) Finding trends that need to be actioned from gathering and analysing customer feedback Ensuring the CRM ( Salesforce) is up to date with correct and accurate information REQUIREMENTS 2 - 4 years of: Sales/customermore »