Leadership and Development: Build and lead a high-performing VoC team, providing guidance, mentorship, and professional development opportunities. Foster a culture of customer-centricity and continuous improvement within the team and across the organization. Qualifications: Bachelor's degree in Business Administration, Marketing, or related field; Master More ❯
Leadership and Development: Build and lead a high-performing VoC team, providing guidance, mentorship, and professional development opportunities. Foster a culture of customer-centricity and continuous improvement within the team and across the organization. Qualifications: Bachelor's degree in Business Administration, Marketing, or related field; Master More ❯
structured success programs, engagement models, and playbooks. Leadership & Influence: Ability to drive alignment and adoption of best practices across globally distributed teams. Customer-Centric Mindset: Deep understanding of customer needs, business value drivers, and success measurement methodologies. Operational & Analytical Acumen: Experience in defining More ❯
ll bring: Proven experience in customer experience, preferably within financial services or transformation - essential. Strong analytical skills and a customer-centric mindset. Excellent coaching, communication and stakeholder management. Leadership and relationship management skills at a senior level, with the ability to build and More ❯
efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. Sr. Customer Technical Architects are expert customer-centric technical thought leaders and trusted advisors within the organization. Sr. CTAs handle complexities from both a business and technical perspective for large More ❯
both high-touch engagement for key strategic accounts and scaled digital support for clients managing over 200 accounts each. By fostering a customer-centric culture, you'll create tailored success plans, address challenges proactively, and champion initiatives that transform satisfied clients into enthusiastic brand advocates. In More ❯
SaaS business, ideally HR/ER/People/Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and More ❯
ideally within a HR/ER technology or wider SaaS environment + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and More ❯
Leeds, West Yorkshire, Holbeck, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
SaaS business, ideally HR/ER/People/Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
ideally within a HR/ER technology or wider SaaS environment + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and More ❯
Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
a key enabler of Tunstall's strategic transformation and the development of Independent Living as a Service (ILaaS), you will embed a customer-centric operating model that supports new service propositions, drives customer loyalty, and creates scalable, future-proof service capabilities. The Ideal More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
ideally within a HR/ER technology or wider SaaS environment + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
SaaS business, ideally HR/ER/People/Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
SaaS business, ideally HR/ER/People/Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
ideally within a HR/ER technology or wider SaaS environment + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
ideally within a HR/ER technology or wider SaaS environment + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and More ❯
focus groups. Strong Data Analysis & Interpretation skills, proficient with tools like Mix Panel, Google Sheets, and Excel to create actionable reports. A customer-Centric Background in industries like e-commerce and SaaS, with strengths in customer journey mapping and user experience research. Proven More ❯
with key internal and external stakeholders, including senior leadership and regulatory bodies. Digital & Customer Experience: Drive digital solutions and customer-centric innovations, ensuring a seamless user experience. What We're Looking For: Proven experience in product management within a regulated environment (financial services More ❯
ensure reliability, usability, and long-term value of the platform. This is a unique opportunity to influence product direction from a technical, customer-centric lens without being on-call or part of a traditional support team. Enhance Customer Experience by resolving complex product More ❯
ensure reliability, usability, and long-term value of the platform. This is a unique opportunity to influence product direction from a technical, customer-centric lens without being on-call or part of a traditional support team. Enhance Customer Experience by resolving complex product More ❯
of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM, CMS, and marketing tools. Collaborate across Marketing, Digital, IT, and Legal teams to More ❯
of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM, CMS, and marketing tools. Collaborate across Marketing, Digital, IT, and Legal teams to More ❯
City Of London, England, United Kingdom Hybrid / WFH Options
Alevio Consulting
We are looking for an innovative, self-driven and customer-centric Senior Payments PM to join our Digital banking client based in the city of London. You will play a key role in translating business needs into functional requirements, collaborating closely with internal stakeholders, and ensuring More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Alevio Consulting
We are looking for an innovative, self-driven and customer-centric Senior Payments PM to join our Digital banking client based in the city of London. You will play a key role in translating business needs into functional requirements, collaborating closely with internal stakeholders, and ensuring More ❯
The successful candidate will be based anywhere in the UK, working in a remote work model! What your day will look like : Customer-Centric Innovation Work closely with customers to understand their pain points and identify solutions Rapidly prototype features using the latest AI tooling before More ❯