351 to 371 of 371 ITSM Jobs in the UK

Associate Product Managers Foreign, Commonwealth & Development Office Reference number: 445288 Salary : £38,500 (plus a location allowance if applicable) Contract: Permanent Location: London/Milton Keynes/East Kilbride Hours: Full time. Youll be required ...

dynamic team and drive the architectural transformation of software delivery lifecycles. Beyond tool administration, you will contribute to delivering end-to-end ALM and ITSM solutions across diverse industries. You will work on high-impact projects, collaborating with cross-functional teams to design, model, and automate complex business processes within … point of contact for technical or operational issues during critical phases such as go-live, migrations, and production errors. Transform standard SDLC and ITSM frameworks into functional and scalable models within the Atlassian ecosystem. Prepare and maintain comprehensive technical and functional documentation for all implemented solutions on Confluence. Qualifications/ ...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. ...

IR35 Remote Working Must currently hold SC Clearance Role Purpose The ServiceNow Solutions Architect is responsible for designing end-to-end ServiceNow solutions across ITSM, ITOM and wider enterprise workflows. They ensure architectural integrity, platform scalability, and alignment with best practice while guiding technical teams through solution delivery. Key Responsibilities … outcomes. Skills & Experience Deep understanding of ServiceNow architecture, capabilities, modules, and platform constraints. Strong experience designing enterprise-scale ServiceNow solutions across multiple applications (e.g., ITSM, ITOM, HRSD, CSM). Expertise in integrations (REST/SOAP APIs, MID Server, OAuth, SSO). Strong understanding of governance, platform controls, and design best ...

future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) – process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future … business and technology – translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows ...

future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) – process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future … business and technology – translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows ...

including user accounts, groups and computers. Develop any relevant documentation for processes or problem and solution insight information Manage Joiners, Movers and Leavers (JML) ITSM process ensuring new employees (Joiners) are equipped with the necessary technology and access to systems from day one, while employees changing roles or departments (Movers … devices, ensuring that employees have reliable access to shared files and printing resources. Requests for supporting file & print services will be recorded within the ITSM Work with the IT Manager to provide service improvements, this involves regular assessments, performance monitoring, and the implementation of best practices to identify areas ...

London. Description As Global IT Programme Manager you will Own and drive the delivery of global technology programmes spanning cyber security, IT service management, model office, enterprise applications and core digital platforms. Coordinate multiple workstreams and initiatives simultaneously, ensuring alignment with global technology strategy and organisational priorities. Lead complex programmes … teams and stakeholders. Profile Demonstrated experience leading complex global technology programmes spanning digital modern workplace - such as cyber security, identity and access management, IT service management, model office design. Experience working within professional services, consulting, global networks or similarly complex international organisations. Proven ability to deliver transformation across a federated ...

Tune search/platform performance: workload rules, concurrency limits, Data Model Acceleration (DMA), summary indexing, and scheduling optimisation. Implement alerting, event enrichment, routing to ITSM/ChatOps, suppression windows, maintenance schedules, and runbook automation. Govern data ingest and security: allow/deny lists, PII handling, TLS/mTLS, token/… data quality SLAs. Integrate upstream sources/pipelines: OpenTelemetry (OTLP), Prometheus exporters, Fluentd/Fluent Bit/Vector, Kafka (with TLS), CMDB/ITSM enrichments, and AIOps/ML anomaly detection. Essential Skills & Experience Deep Splunk Enterprise expertise: SPL mastery, CIM alignment, KV stores/lookups/macros, saved searches ...

business and the technical teams, translating executive-level vision into structured roadmaps and practical outcomes. You'll guide teams across modules such as SPM, ITSM, ITOM, HRSD and IRM - not hands-on building daily, but close enough to the detail to challenge design decisions, ensure best practice and protect delivery … good way. What they're looking for ServiceNow & Technical Background 5+ years within the ServiceNow ecosystem Strong exposure to suites such as SPM, ITSM, HRSD and IRM (ITOM beneficial) Solid understanding of configuration, integrations and platform governance Strong grounding in ITIL principles Delivery Leadership Experience leading enterprise-scale ServiceNow programmes ...

Life on the team In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. ...

MBD Engineer Location:Wokingham Hybrid - 50/50 Duration: 28/08/2026 £250 MUST BE PAYE THROUGH UMBRELLA Role Description: "A Power BI and CMDB IT specialist combines expertise in data analysis and ...

CNI CMBD Engineer Location: Wokingham Hybrid - 50/50 Duration: 28/08/2026 Rate £274 CONTRACTOR MUST BE SC ELEGIBLE MUST BE PAYE THROUGH UMBRELLA Role Description: A Power BI and CMDB IT ...

Manager will collaborate with stakeholders, leadership and customers to help refine and drive our product roadmap and define innovative new features for our IT Service Management Platform. What you’ll do: Own and drive specific product roadmap initiatives for the Vivantio SaaS products, from discovery through delivery. Translate product priorities … integrations for a core product to other platforms. Customer-centric mindset and passion for enhancing usability and workflow efficiency. Bonus Points: Experience in ITSM, Customer Management, automation or workflow-oriented SaaS platforms. Exposure to AI technologies, machine learning concepts, or AI-powered product development. Advance qualifications with an entrepreneurship ...

government/public sector technology opportunities, including: Cloud and infrastructure services Software and application delivery Digital transformation programmes DevOps and modern engineering practices IT service management and managed services These bids are typically large-scale (£10 million+) and require exceptional writing quality, structure, and persuasive messaging. Experience Required … major bids valued at £10 million+ , where written submissions were pivotal Strong technical writing expertise across infrastructure, applications, cloud, digital transformation, DevOps, and ITSM Excellent working knowledge of HMG frameworks such as G-Cloud, DOS, CCS and related government procurement routes Ability to produce compelling, buyer-focused responses with clear ...

burst analysis Optimise search and platform performance (workload rules, DMA, summary indexing, scheduling hygiene, concurrency tuning) Implement intelligent alerting and automated routing into ITSM and ChatOps platforms, including enrichment, suppression windows, and maintenance scheduling Govern data ingestion and security controls (RBAC, retention, PII handling, TLS, token governance, index and role … Solid security and compliance knowledge (TLS/mTLS, certificate/token hygiene, PII controls, auditability, role/index mapping) Automation and integration expertise across ITSM, ChatOps, webhooks, CMDB enrichment, and AIOps tooling ...

burst analysis Optimise search and platform performance (workload rules, DMA, summary indexing, scheduling hygiene, concurrency tuning) Implement intelligent alerting and automated routing into ITSM and ChatOps platforms, including enrichment, suppression windows, and maintenance scheduling Govern data ingestion and security controls (RBAC, retention, PII handling, TLS, token governance, index and role … Solid security and compliance knowledge (TLS/mTLS, certificate/token hygiene, PII controls, auditability, role/index mapping) Automation and integration expertise across ITSM, ChatOps, webhooks, CMDB enrichment, and AIOps tooling ...

burst analysis Optimise search and platform performance (workload rules, DMA, summary indexing, scheduling hygiene, concurrency tuning) Implement intelligent alerting and automated routing into ITSM and ChatOps platforms, including enrichment, suppression windows, and maintenance scheduling Govern data ingestion and security controls (RBAC, retention, PII handling, TLS, token governance, index and role … Solid security and compliance knowledge (TLS/mTLS, certificate/token hygiene, PII controls, auditability, role/index mapping) Automation and integration expertise across ITSM, ChatOps, webhooks, CMDB enrichment, and AIOps tooling ...

quota/bursting visibility. Tune search and platform performance: workload rules, concurrency, DMA, summary indexing, and scheduling hygiene. Implement alerting, enrichment, routing to ITSM/ChatOps, suppression windows, maintenance schedules, and runbook automation. Govern ingest and security: allow/deny lists, PII handling, TLS, token governance, index/role mapping … data quality SLAs. Integrate upstream sources and pipelines: OpenTelemetry, Prometheus exporters, Fluentd/Fluent Bit/Vector, Kafka, CMDB/ITSM enrichments, AIOps/ML anomaly detection. Required Skills Splunk Enterprise: SPL mastery, CIM alignment, KV/lookups/macros, saved searches, index/retention/RBAC design, search performance ...

Title: E2E Program Manager ( ITSM CMDB Remedy/Helix ) Location: Reading- 3 days Onsite Job Type: 12 Month Fixed Term Job Summary: Role Overview: The Program Manager will lead a Prime complex, multi-vendor programs in the ITSM BMC Remedy to Helix Migrations click apply for full job details ...

Integration/Automation Sales Executive ITSM Location: Hybrid North London (2 days per week in office) Type: Full-time Salary: £60,000 £80,000 base + uncapped commission About the Role We are seeking a commercially driven New Business Solutions Sales Executive to accelerate growth across our ITSM, integration ...