and guidance to the migration and service transition team. Scalability and Security : Ensure solutions are scalable, secure, and aligned with enterprise architecture and ITservicemanagement arrangements. Planning and Execution : Support the planning, testing, and execution of IT services migration. Issue Management : Proactively address and escalate issues as necessary. Operational More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Ligentia
departments to align technology services with business needs. What You'll Need: Strong leadership and team management skills. ITIL Foundation Certification. Proficiency in ITservicemanagement tools and software. Ability to analyse data and generate actionable insights. Strong problem-solving skills and attention to detail. Knowledge of industry best practices More ❯
will also play a key role in shaping IT strategy and driving continuous improvement across the department. Key requirements: Previous experience establishing or maturing ITSM capabilities Experience with ServiceNow Solid skills and knowledge of Microsoft technology stack, security and collaboration technologies Private Markets experience is essential This is an exciting More ❯
project plan. Provide proactive communications and regular project management updates to management. Define the required services around the platform and work with the ITservicemanagement group to implement them. Document the decisions and the implemented solution. You see yourself immediately when reading: Strong organization and team collaboration skills. Ability More ❯
reading, south east england, United Kingdom Hybrid / WFH Options
Vallum Associates
communication and interpersonal skills. Relevant ServiceNow certifications (e.g., ServiceNow Certified Implementation Specialist) are a plus." Mandatory Skills SERVICENOW ITAM Desirable Skills WORKING KNOWLEDGE OF ITSM TOOLS, ADMIN & MGMT OF CA CLIENT AUTOMATN TOOLS Priyanka Sharma Senior Delivery Consultant Office: 02033759240 Email: psharma@vallumassociates.com More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Forward Role
landscape, ensuring smooth operations while keeping our systems resilient, secure, and compliant . What You'll Be Doing: Leading IT Operations & Security – Oversee ITservicemanagement, infrastructure, and cybersecurity across both onsite and remote environments. Managing a Skilled Team – Directly line-manage our Field & IT Engineers , ensuring they have the More ❯
Salford, Greater Manchester, North West, United Kingdom
COMPUTACENTER (UK) LIMITED
likely to include objective measures of Customer Satisfaction, delivery quality and financial cost performance. What youll need Youll be a proven practitioner in ITServiceManagement Youre likely trained in ITIL, at least to Foundation status Youll know that its not all about ITIL Youll be able to show that More ❯
Support and be confident working deskside/Server Room on Networks, Infrastructure and Laptops. Responsibilities: Working with Third Parties Familiarity with ITIL processes and ITSM systems Experience in both Deskside and Network Support Active Directory Office 365 BAU and Project Work On Site If this could be your next career More ❯
as sprint planning, show and tell, and sprint review, providing valuable input. Qualifications and Experience: Demonstrable experience developing on the ServiceNow platform, particularly with ITSM and ITOM modules, including designing and delivering technical solutions. Familiarity with integrating external platforms/data into ServiceNow using best practices. Experience with programming languages More ❯
Security footprint 3rd Line hands on support Support Microsoft Operating Systems (Windows 10, Server 2008 to 2022) Monitor and update allocated jobs within the ITSM system - ensure users are kept informed on long running calls. Ensure that all assigned calls are updated by the end of the working day Undertake More ❯
ServiceManagement (ITIL environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). Knowledge of ICT and/or mobile network environments To apply for the Incident Assurance Manager please send your CV More ❯
ServiceManagement (ITIL environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). Knowledge of ICT and/or mobile network environments To apply for the Incident Assurance Manager please send your CV More ❯
of working cross-functionally with Legal, Compliance, Risk , and senior stakeholders IT project management skills (PRINCE2 preferred) ITIL Foundation (or above) preferred Familiarity with ITSM tools like ServiceNow Deep understanding of Business Continuity, Disaster Recovery, and Technology Resilience Comfortable leading whiteboard-style design and review sessions Due to the volume More ❯
of working cross-functionally with Legal, Compliance, Risk , and senior stakeholders IT project management skills (PRINCE2 preferred) ITIL Foundation (or above) preferred Familiarity with ITSM tools like ServiceNow Deep understanding of Business Continuity, Disaster Recovery, and Technology Resilience Comfortable leading whiteboard-style design and review sessions Due to the volume More ❯
functional, and evolving environments. Nice-to-Have Skills & Certifications Familiarity with Agile, SAFe, or hybrid delivery frameworks. Knowledge of SRE practices and/or ITSM frameworks. Change Management certification (e.g., Prosci, APMG) is a plus. More ❯
a modern OO language such as Java or Python Knowledge of languages such as PowerShell, C# Understand or worked within an Incident Management Process (ITSM) Desirable Requirements: AWS Linux - Debian, CentOS, Alpine and AWS Linux Terraform, Docker, Kubernetes, Git Observability/APM Platforms Jenkins, Nginx, MySQL Benefits We are actively More ❯
executive etc. Stay updated with the latest industry trends and technologies to ensure the company remains at the forefront of IT innovation. Administer ITservicemanagement processes to maintain standards of service delivery. Perform daily Routine checks on UPS and monitor and other network equipment’s in server room and More ❯
executive etc. Stay updated with the latest industry trends and technologies to ensure the company remains at the forefront of IT innovation. Administer ITservicemanagement processes to maintain standards of service delivery. Perform daily Routine checks on UPS and monitor and other network equipment’s in server room and More ❯
watford, hertfordshire, east anglia, United Kingdom
Cognizant
executive etc. Stay updated with the latest industry trends and technologies to ensure the company remains at the forefront of IT innovation. Administer ITservicemanagement processes to maintain standards of service delivery. Perform daily Routine checks on UPS and monitor and other network equipment’s in server room and More ❯
and Proof of Concepts. Knowledge of SaaS Business applications. Knowledge of one or more of the following Customer Service Software AI, Automation and Bots ITSM Data warehousing Business intelligence Workforce Management QA Integration & middleware Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution. More ❯
enhancements and implementations within SAP SCM, including 3PL integration Strong knowledge of EDI/IDOCs/XML and SAP integrations with platforms such as ITSM and ServiceNow Familiarity with S/4HANA and SAP BTP is highly desirable A collaborative mindset with the ability to work effectively with Business Process More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
VERTECH GROUP (UK) LTD
a solid grasp of infrastructure automation, CI/CD, cloud infrastructure, SRE principles Datadog, New Relic or comparable monitoring and analytics platforms Familiar with ITSM tools, endpoint management, and asset tracking solutions Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment driven by a shared More ❯
loughborough, midlands, united kingdom Hybrid / WFH Options
VERTECH GROUP (UK) LTD
a solid grasp of infrastructure automation, CI/CD, cloud infrastructure, SRE principles Datadog, New Relic or comparable monitoring and analytics platforms Familiar with ITSM tools, endpoint management, and asset tracking solutions Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment driven by a shared More ❯
coventry, midlands, united kingdom Hybrid / WFH Options
VERTECH GROUP (UK) LTD
a solid grasp of infrastructure automation, CI/CD, cloud infrastructure, SRE principles Datadog, New Relic or comparable monitoring and analytics platforms Familiar with ITSM tools, endpoint management, and asset tracking solutions Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment driven by a shared More ❯
Japan ProServe capability. Minimum Requirements Enterprise IT consulting and delivery experience with global Fortune 500 companies. Experience leading professional services delivery teams in ITservicemanagement, cloud computing, or IT Strategy. Building and leading teams at a global level. Previous consulting/IT advisory services experience; technical depth and the More ❯