76 to 100 of 385 ITSM Jobs in the UK

Management and/or Service Transition within an IT Environment * Understanding of ITIL processes and service lifecycle concepts * Experience working with ServiceNow or similar ITSM platforms * Strong organisational and communication skills * Ability to manage multiple priorities and work collaboratively with stakeholders Knowledge and Service Transition Manager In accordance with ...

Essentials/Cyber Essentials Plus Experience managing infrastructure and service desk teams Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations) Experience with ITSM frameworks (ITIL preferred), budgeting, and vendor management Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. ...

Experience in IT Helpdesk/Service Desk support Knowledge of incident, request, and problem management Hands-on troubleshooting (hardware, software, basic networking) Experience with ITSM tools (ServiceNow, Remedy, Jira, or similar) Strong communication and customer service skills This is an urgent vacancy where the hiring manager is shortlisting ...

Experience in IT Helpdesk/Service Desk support Knowledge of incident, request, and problem management Hands-on troubleshooting (hardware, software, basic networking) Experience with ITSM tools (ServiceNow, Remedy, Jira, or similar) Strong communication and customer service skills This is an urgent vacancy where the hiring manager is shortlisting ...

support or IT operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration ...

Experience working in a pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience ServiceNow, Remedy or a similar ITSM toolset experience ITIL Foundation (V3 or V4) Our People Our people are what makes Exponential-e Group the company it is today. This year ...

teams, and collaborating with suppliers to optimise service delivery. As a Senior IT Platform Manager, you will need to have/be: Strong IT service management skills with the ability to deliver reliable, user-focused technology services. Solid understanding of IT infrastructure, including cloud, networking, and end-user computing. Experience ...

financial and operational decisions. Contributing to the IT change process by joining CAB discussions, assessing proposed changes, and ensuring they align with ITIL and ITSM standards. Using AI tools such as Copilot to automate manual tasks, enhance reporting workflows, and introduce more intelligent ways of working. Keeping documentation ...

from the 1st Line Support Team. Alongside their advanced technical capability, the 2nd Line Support Engineer must deliver excellent customer service focused on quality ITSM system input, first-touch resolution, and meeting any SLA obligations. While providing technical support and excellent customer service to clients, the 2nd Line Support Engineer ...

you. Where you fit in: As our Senior SAP Consultant, you will: Configure and support key SAP Solution Manager components, including CHARM/cCHARM, ITSM, Solution Documentation, System and Technical Monitoring, and Business Process Monitoring. Manage system landscapes through LMDB, SLD, connectivity setup, and overall configuration. Handle upgrades, FPS/ ...

pharma or life sciences manufacturing Exposure to SAP, Historian, LIMS, and automation systems Experience supporting PAS-X packaging and process lines Experience with ITSM tools such as ServiceNow or Jira ...

pharma or life sciences manufacturing Exposure to SAP, Historian, LIMS, and automation systems Experience supporting PAS-X packaging and process lines Experience with ITSM tools such as ServiceNow or Jira JBRP1_UKTJ ...

pharma or life sciences manufacturing Exposure to SAP, Historian, LIMS, and automation systems Experience supporting PAS-X packaging and process lines Experience with ITSM tools such as ServiceNow or Jira ...

management, and cross-functional leadership skills. * Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines. Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education). Strong ability to influence, coach ...

management, and cross-functional leadership skills. * Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines. Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education). Strong ability to influence, coach ...

able to demonstrate that given their technical skills and background they are ready to make the next step, comfortably Desirable Formal qualifications in IT service management, quality assurance, or related disciplines. Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education). Strong ability to influence, coach ...

work. As fresh Defence programmes come online, youll step in from the very beginning, becoming the go to for a major long-term IT service management project. A key part of your role will be leading the smooth transition of an existing service from a previous supplier into MASS. ...

systems, managing incidents through to resolution Participate in an on-call rota to support live security incidents Manage incident queues and approvals within IT service management tools Act as a subject matter expert for nominated security technologies, ensuring effective configuration and optimisation Support assurance activities relating to Managed Security Service ...

Network Monitoring PRTG Cisco ACI Azure \ AWS experience Desirable Skills and Experience: Experience of working within a variety of ITIL4 environments. Knowledge of IT Service Management toolsets ie ServiceNow Key performance reporting and documentation Stakeholder Management Leadership skills Experience of working in Government Sector If this role is of interest ...

hybrid) Excellent stakeholder management and communication skills Desirable Experience delivering projects in regulated environments Vendor and third-party management experience Familiarity with IT service management or operational change Additional Information This role is inside IR35 Hybrid working model, with on-site presence in Edinburgh Initial 10-month contract with potential ...

desirable, but well support your development). Strong understanding of operational systems and how theyre used within a NOC. Experience generating reports from IT Service Management tools. Excellent communication skills and the confidence to work with customers and colleagues at all levels. Skills & Behaviours A customer-first mindset ...

team. The role focuses on supporting electronic trading platforms and financial applications in a high-pressure production environment. You will also participate in IT Service Management processes, including Incident, Problem, and Change Management, and contribute to operational governance. Key Responsibilities: Troubleshoot and resolve live production issues quickly, escalating when necessary. ...

Work closely with stakeholders to define workflows, custom fields, reporting dashboards and marketplace add-ons. Provide technical guidance and support across Agile, DevOps and ITSM-aligned delivery environments. Expereince required: At min 3-5 Years of experience in Atlassian solution delivery, working on Application Engineering related activities Hands on Experience ...

code • Ability to analyse incident and operational data to drive systemic improvements Desirable: • Microservices and container architecture • Observability tooling and telemetry frameworks • IT Service Management • ServiceNow exposure, particularly Continual Improvement or Integrated Risk modules • Experience operating within global organisations This role requires a technically credible architect with an engineering mindset ...

have excellent customer service skills, able to adapt your communication when dealing with technical and non-technical users. This organisation uses Zendesk as their ITSM tool. What you'll get in return Salary up to £32,000 basic salary plus £3,000 car allowance, hybrid working (3 days in office ...