301 to 325 of 392 Incident Management Jobs in the UK

best practice and improving engineering standards across delivery teams Implementing SRE principles including observability, monitoring, SLIs/SLOs and platform reliability Supporting production environments, incident management and continuous service improvements Mentoring engineers and acting as a technical leader within agile delivery teams Leveraging AI-assisted engineering tools ...

maintain CI/CD pipelines to support efficient cloud delivery. Monitor platform performance, security and availability, driving proactive improvements and issue resolution. Support incident management and operational excellence across cloud environments. Continually optimise platform scalability, resilience and cloud costs. Collaborate with cross-functional engineering and security teams ...

maintain CI/CD pipelines to support efficient cloud delivery. Monitor platform performance, security and availability, driving proactive improvements and issue resolution. Support incident management and operational excellence across cloud environments. Continually optimise platform scalability, resilience and cloud costs. Collaborate with cross-functional engineering and security teams ...

Mentor and coach engineers at all levels, sharing knowledge and creating opportunities for technical growth and development. Drive operational excellence through effective monitoring, alerting, incident management and continuous learning from production events and operational insights. Who You AreYour skills and experience will include: Proven track record developing high ...

services, systems and equipment. As a member of this team you'll need a relentless focus on customers' needs and an analytical approach to incident management. We are looking for someone who has experience managing IT issues, including system accounts, applications and hardware and can provide excellent customer service. ...

escalation point for major incidents, ensuring timely resolution and effective communication with stakeholders. Collaborate with the ITSM team to support business users with incident and service requests. Collaborate with other IT functions to identify root causes and prevent recurrence of critical issues. Providing OOH Major Incident Management ...

Desktop Engineer will: Manage raised requests and incidents in a timely manner following well-rehearsed internal request runbooks/knowledge based and incident management and request fulfillment processes;Partner with Level 2 & 3 internal and external teams/vendors as appropriate to help troubleshoot more complex incidents;Provide … alert management to pro-active resolve failure alerts, degraded services and unavailable services through internal monitoring tools;You will need: Detailed knowledge and experience in a Microsoft environment supporting Windows 10, Windows Server 2012+, Office Suite including Outlook, Office 365 and Azure, including OneDrive, DLP and SharePointDetailed knowledge ...

solutions. Develop and implement self-healing automation for recurring failures. Service Operations & Support (Managed Services)Provide L2/L3 support aligned with ITIL practices (incident, problem, change management).Participate in on-call rotations and handle critical incident response. Maintain detailed SOPs, runbooks, knowledge base articles, and client … Data WarehousingSQL skills for debugging, data validation, and optimizationExperience with Azure SQL DB, or SQL ServerFamiliarity with data modeling concepts and warehouse performance tuningSupport & Incident ManagementStrong troubleshooting and analytical skills for root cause analysisExposure to ITSM tools (e.g., ServiceNow, Jira)Preferred Qualifications: Microsoft Certifications (e.g. ...

enterprise APIs, databases, applications and data platforms. Help develop reusable connectors, APIs and Model Context Protocol tools. Build automated CI/CD, testing, configuration management and deployment workflows. Work with colleagues to implement authentication, access control, secrets management, security and auditability. Establish monitoring, logging, tracing, alerting and evaluation … model-serving platforms, vector databases and LLM gateways. Experience implementing AI evaluation, observability, tracing and performance monitoring. Experience with high availability, autoscaling, load testing, incident management or restricted environments. Experience applying AI to scientific, engineering, energy or geoscience workflows. Why work with usCompetitive salary commensurate with experienceHighly attractive ...

Supporting the evaluation and implementation of new application features Providing oversight of designated Epic applications, including configuration decisions, upgrades, testing and risk assessments Supporting incident management and the resolution of issues affecting clinical workflows and reporting Working with IT and Epic providers to ensure effective system integration Supporting … development and delivery of user training and gathering feedback to improve system use Providing regular progress updates and reports to senior management Required experience/qualifications of the Lead Application Analyst position will include Strong experience working within an application analyst or application management environment Significant experience working ...

Supporting the evaluation and implementation of new application features Providing oversight of designated Epic applications, including configuration decisions, upgrades, testing and risk assessments Supporting incident management and the resolution of issues affecting clinical workflows and reporting Working with IT and Epic providers to ensure effective system integration Supporting … development and delivery of user training and gathering feedback to improve system use Providing regular progress updates and reports to senior management Required experience/qualifications of the Lead Application Analyst position will include Strong experience working within an application analyst or application management environment Significant experience working ...

thrive in complex, fast-paced, and multidisciplinary environments, bringing together cross-functional teams to align on strategy, priorities, and outcomes. With exceptional stakeholder management and communication skills, you build strong relationships across all levels of an organisation, effectively balancing customer needs, commercial objectives, and technical considerations. You are confident … direction. Essential Criteria: Experience in product ownership/management. Proven experience with complex digital products. Strong product judgement and decision-making skills. Excellent collaborator management, including Director and C-Suite levels. Technical understanding to engage with engineering and architecture teams. Desirable Criteria: Experience in fintech, financial services, or wealth ...

About the Role: We're partnering with a growing business to hire a Platform Architect to own the design, security, reliability, and operational management of their AWS platform. This is a hands-on role in a lean organisation where you'll shape cloud architecture, modernise a legacy platform into … monolith to microservices on EKS. Define standards for containers, runtime environments, observability, tenancy, security, and infrastructure automation. Lead SRE practices including SLI/SLOs, incident management, DR/BCP planning, post-mortems, and operational resilience. Own platform security, secure SDLC, CI/CD pipelines, IaC, and software supply ...

minimal disruptions. Gain experience with maintaining password security, data integrity, and file system security for the laptop environment utilizing Bitlocker. Gain experience with documenting Incident tickets from inception through closure in an enterprise incident management system such as ServiceNow. Gain experience with Microsoft SCCM/MECM. ...

minimal disruptions. Gain experience with maintaining password security, data integrity, and file system security for the laptop environment utilizing Bitlocker. Gain experience with documenting Incident tickets from inception through closure in an enterprise incident management system such as ServiceNow. Gain experience with Microsoft SCCM/MECM. ...

minimal disruptions. Gain experience with maintaining password security, data integrity, and file system security for the laptop environment utilizing Bitlocker. Gain experience with documenting Incident tickets from inception through closure in an enterprise incident management system such as ServiceNow. Gain experience with Microsoft SCCM/MECM. xehkeey ...

site commissioning under formal client-witnessed conditions. There is plenty of room for growth and progression which is proven by most of the management team beginning their career with us as students. What we offer in return. You will work as part of a team who are responsible … design, implementation and testing of control/integrated digital systems including traffic detection and management, ventilation and pump control, life safety systems, incident management and many more. In addition to a generous salary, you can expect to receive some other great benefits too. 33 floating holidays. Paid ...

site commissioning under formal client-witnessed conditions. There is plenty of room for growth and progression which is proven by most of the management team beginning their career with us as students. What we offer in return. You will work as part of a team who are responsible … design, implementation and testing of control/integrated digital systems including traffic detection and management, ventilation and pump control, life safety systems, incident management and many more. In addition to a generous salary, you can expect to receive some other great benefits too. 33 floating holidays. Paid ...

Experience in one of the following: Application Support Technical Support Software Development Systems Support Excellent troubleshooting and problem-solving skills Strong communication and stakeholder management abilities Experience working within an IT Service Desk or incident management environment Ability to manage multiple priorities and work independently Desirable Technical ...

Experience in one of the following: Application Support Technical Support Software Development Systems Support Excellent troubleshooting and problem-solving skills Strong communication and stakeholder management abilities Experience working within an IT Service Desk or incident management environment Ability to manage multiple priorities and work independently Desirable Technical ...

Support Engineer, this person will be responsible for designing and maintaining monitoring and infrastructure, tools, automation, and other technology. By leveraging expertise in automation, incident management, and performance optimization, the successful candidate will contribute to building robust and resilient systems that support business goals. The ideal candidate will … external Dealer and Client users of the MarketAxess GUI application and other MA productsProvide 2nd line support services for client services and account management teamsSupport external users of the API interfacesMonitoring system servers and ensuring appropriate monitoring is in placeRaise and track issues through the use of the Jira ...

within a small and highly supportive team, where you will be involved in all aspects of information and cyber security, spanning governance, risk, assurance, incident response, supplier oversight, culture and strategic change. You will employed on a remote contract with occasional travel to their HQ in London. This role … Cyber Essentials Plus and ongoing assurance activity. Providing security input into wider projects and business change. Coordinating the business response should a significant security incident occur. Skills Required Strong information security governance, risk and assurance experience. Knowledge of NIST, CAF or similar security frameworks. Cyber Essentials Plus knowledge/ ...

Middleware Platforms Support Lead - IBM MQ, AutoSys, Splunk, Enterprise Integration Platforms, Monitoring & Observability, Workload Automation, Production Support, Incident Management, Platform Engineering, Automation, Operational Resilience Senior hands-on technical leadership role responsible for supporting and improving business-critical Middleware platforms within a 24/7 financial services environment. … Responsibilities Administer and support IBM MQ, AutoSys or equivalent scheduling tools, Splunk and integration platforms. Lead complex incident resolution, recovery and technical escalations. Drive automation, monitoring, resilience and platform reliability improvements. Support major incidents and out-of-hours production operations. Essential Experience Strong hands-on IBM MQ administration ...

tasks like password resets and user access requests Escalate more complex issues to senior support engineers as appropriate Learn and follow internal processes for incident management and service delivery Support the setup and deployment of new equipment for users Maintain professionalism and a strong customer service attitude ...

Support, Service Desk or Helpdesk role. Strong knowledge of Windows operating systems, Microsoft 365, Outlook and Office applications. Experience using IT ticketing or incident management systems. Knowledge of hardware diagnostics, software support, printers, peripherals, wireless technologies and telephony systems. Excellent verbal and written communication skills. Ability to support ...