301 to 325 of 1,206 Incident Management Jobs in the UK

Lead Software Engineer

Location
Manchester, England, United Kingdom
markets. The Difference You Will Make As Lead Engineer, you will combine hands-on technical contribution with the day-to-day leadership and people management of a software engineering squad within our new engineering team. You will work alongside your team, writing and reviewing code, guiding technical decisions, maintaining … balancing debt reduction with feature delivery and escalating systemic issues where needed. Ensure operational excellence Participate in the in-hours and out-of-hours incident management rotas, providing hands-on technical support and clear, calm communication during high-pressure situations. Advocate for the 'you build ...

IT Senior Solutions Engineer (Multi Office Based)

Hiring Organisation
Ultra Electronics Group
Location
Southampton, Hampshire, United Kingdom
Salary
£ 60 K
battlefield—find your place in the future of defense.Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions, facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate … sensitive nature of the programs we deliver for our customers.Position Overview:The Senior Solutions Engineer holds overall responsibility for the day-to-day provision, management, and support of local air gapped IT infrastructure. This role ensures all staff have adequate IT provisioning to meet operational needs.This is an exciting ...

IT Senior Solutions Engineer (Multi Office Based)

Hiring Organisation
Ultra Electronics Group
Location
Orpington, Kent, United Kingdom
Salary
£ 70 K
battlefield—find your place in the future of defense.Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions, facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate … sensitive nature of the programs we deliver for our customers.Position Overview:The Senior Solutions Engineer holds overall responsibility for the day-to-day provision, management, and support of local air gapped IT infrastructure. This role ensures all staff have adequate IT provisioning to meet operational needs.This is an exciting ...

service performance lead

Hiring Organisation
Starbucks Corporation
Location
London, United Kingdom
Salary
£ 80 K
drive service performance across internal teams and external vendors, ensuring services meet the needs of baristas and customers. You will focus on service stability, incident management, and continuous improvement, while supporting the transition of new and enhanced services into operations. You will play a key role in analysing … driving improvements that enhance the service desk experience and overall technology performance. We’ll look to you to bring your strong experience in service management disciplines (incident, problem, change and vendor management), ideally within a retail or hospitality environment. You’ll be able to apply your ITIL ...

Network Event Monitoring Analyst

Hiring Organisation
Pontoon
Location
Chester, Cheshire, United Kingdom
Employment Type
Contract
exciting opportunity to engage with cutting-edge technologies and contribute to the stability and performance of their network infrastructure. Key Responsibilities: Monitoring and Management: Oversee Monitoring Event Management and Incident Management, ensuring timely Level 1 triage of networking issues. Network Operations: Provide operational support for network … environments, including switching, routing, perimeter security, traffic management, and content inspection. Proactive Troubleshooting: Utilise advanced tools such as Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon to identify service impacts and interpret monitors, dashboards, and logs. Incident Response: React effectively to production failures, managing triage efforts ...

Applications Services Analyst (Permanent)

Hiring Organisation
New Look
Location
Weymouth, Dorset, United Kingdom
Salary
£ 60 K
resolve application incidents, coordinating internal technology teams and third-party suppliers where required.Provide timely communication to business stakeholders and the Service Desk throughout the incident lifecycle.Support Major Incident Management activities by coordinating technical teams, suppliers and business communications to minimise business impact and restore service as quickly … documentation are completed.Triage and escalate complex issues to internal technology teams and third-party suppliers where appropriate, ensuring timely resolution and communication throughout the incident lifecycle.Monitor application health, integrations, interfaces, scheduled processing and reporting feeds, proactively identifying issues before they impact business operations.Investigate application, integration, reporting feed and performance ...

Control Testing Specialist

Hiring Organisation
SWIFT
Location
London, United Kingdom
Salary
£ 80 K
clear, business-relevant insights for stakeholders and senior management.Key ResponsibilitiesControl Testing ExecutionPlan and execute first-line control testing aligned with regulatory requirements (ICT risk management, incident management, resilience, third-party risk) Assess design and operating effectiveness of key controls supporting regulatory compliance Perform walkthroughs, evidence reviews … document control gaps, weaknesses, and non-compliance against legal requirements Translate technical findings into clear, concise business language with actionable recommendations Produce high-quality management reports, working papers, and summaries on control effectiveness and testing outcomes Track remediation actions, validate closure, and support retesting activities Audit & Regulatory Readiness (First ...

IT Delivery Manager - Technology Operations

Hiring Organisation
Red King Resourcing
Location
London, West End, United Kingdom
Employment Type
Contract
Contract Rate
£500 - £550/day Dep on skills / exp - INSIDE IR35
user technology services across a multi-site organisation. The chosen Candidate will be responsible for TechBar and desktop support, hardware and software asset management, major incident response and the performance of third-party technology support providers. This is a key operational leadership role, combining service delivery, supplier management … performance and customer satisfaction. Manage third-party support providers, setting service standards, monitoring performance and leading regular service reviews. Own hardware and software asset management, including lifecycle, stock, deployment and licence compliance. Lead the technology response to P1 and P2 major incidents, coordinating resources, communications and resolution. Drive post ...

IT Delivery Manager - Technology Operations

Hiring Organisation
Red King Resourcing
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£500.00 - £550.00 per day
user technology services across a multi-site organisation. The chosen Candidate will be responsible for TechBar and desktop support, hardware and software asset management, major incident response and the performance of third-party technology support providers. This is a key operational leadership role, combining service delivery, supplier management … performance and customer satisfaction. Manage third-party support providers, setting service standards, monitoring performance and leading regular service reviews. Own hardware and software asset management, including lifecycle, stock, deployment and licence compliance. Lead the technology response to P1 and P2 major incidents, coordinating resources, communications and resolution. Drive post ...

Datacenter Technician

Hiring Organisation
HCLTech
Location
City of London, London, United Kingdom
network devices • Provide Smart Hands support at data center site including 24/7 emergency high touch requests • Responsible for the on-site management of Colocation Data Centers COLO/DC contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures … inventory and DCIM Tool • Break Fix for IT Gear in Data Center • Cable Mining and Inspection, device labeling, cable tracking and troubleshooting • Capacity Management - Monitoring, Remediation, Planning and Maintenance • DC Compliance controls - test, document, track execution, evidence repository, matrix, and SOX compliance process • DC Visitor Access Process and record ...

Site Reliability Engineer, Infrastructure - ThousandEyes

Location
City Of London, England, United Kingdom
recovery measures and addressing potential single points of failure. Troubleshoot complex issues across infrastructure and platform services,participate in the on-call rotation and incident-management process, and turn root-cause findings into lasting reliability improvements. Collaborate with application development teams and other stakeholders to meet internal Service … knowledge. Experience designing and implementing scalable, resilient, and well-tested distributed systems. Experience with Service Level Objectives, Service Level Agreements, monitoring, alerting, capacity planning, incident management, or disaster-recovery testing. Experience building automation that reduces repetitive work, improves release safety, or increases infrastructure efficiency. Strong communication and documentation ...

DV Windows Operations Engineer

Location
Farnborough, England, United Kingdom
optimise an operations platform and Windows domain environment. This role will handle day-to-day support and administrative operations, including user/group provisioning, incident management, OS and application patching, certificate rotations, and terminal installation and troubleshooting. Additionally, you will contribute to project-based initiatives that enhance … platform's usability, reliability and security. Responsibilities Handle ticket-based incident management and service requests. Perform administration, including user/group provisioning, terminal installation/rebuilds, OS and application patching, and certificate rotations. Maintain, secure, debug, and improve the operations infrastructure. Deliver project-based platform improvements and perform ...

Service Delivery Manager

Hiring Organisation
Nomios
Location
Basingstoke, Hampshire, United Kingdom
Salary
£ 80 K
service-related enquiries. The Service Delivery Manager will help deliver customer value by maximising the IT service quality. You will build knowledge management of our customer's environment by understanding and aligning with three main service streams: people, processes, and technology. The successful candidate will be result-orientated, focused … stakeholdersWork closely with the internal Nomios Technical Assistance Centre (nTAC) to ensure positive outcomes for customersOversee and execute core ITIL processes for customers (Major Incident Management, Change Management, and Problem Management)Define, maintain, and improve Service ReportingIdentify areas for improvement across the Service Delivery landscape ...

Network Infrastructure Team Lead

Hiring Organisation
Context
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£70,000
complex technical issues. Deliver infrastructure upgrades, enhancements and growth initiatives. Manage relationships with internal stakeholders, vendors and technology partners. Ensure adherence to change management, incident management and operational processes. Support capacity planning, platform resilience, patching and service improvement activities. Contribute to strategic network architecture and future technology ...

Head of Enterprise & Operational Risk

Hiring Organisation
Teya Solutions
Location
London, United Kingdom
Salary
£ 80 K
operate as a credible peer to the most senior leaders in the business.You will redesign and embed Teya's enterprise and operational risk management approach so that it is fit for purpose today and scalable for a more complex, multi-entity, increasingly regulated future. You will turn risk management … across L1 and L2 leadership, ensuring the framework is embedded in how the business runs — not treated as a paper exerciseBuild the control framework, incident management approach and GRC toolset from the ground upCreate consolidated monthly risk MI for ExCo and the Board, joining up enterprise, operational ...

Tech Support Lead – Global Banking & Incident Management

Location
Greater London, England, United Kingdom
business operations. You will build strong relationships with internal clients and stakeholders to support revenue-impacting issues. The role emphasizes problem anticipation, operational stability, incident management, and collaboration across regions. #J-18808-Ljbffr ...

Engineering Manager

Location
Wimbledon, England, United Kingdom
capacity and capability to deliver strategic priorities. Influencing workforce planning and resource allocation to build sustainable, high-performing teams. Supporting operational resilience through effective incident management, continuous learning and risk reduction. Championing engineering excellence, collaboration and knowledge sharing, while leading organisational change and influencing senior stakeholders. About … high-performing teams. Understanding what motivates engineers and QAs, and creating the conditions for individuals and teams to thrive. Supporting live production systems, including incident management, diagnosis, triage and resolution. Working with Agile delivery approaches, including Scrum and Kanban. Collaborating effectively within cross-functional teams and influencing ...

Facilities Manager

Location
Greater London, England, United Kingdom
experienced Facilities Manager to oversee and continuously improve our London office environment, supporting a high-performance technology trading business. The role combines traditional facilities management with technical infrastructure oversight, critical environment management, and workplace strategy. Reporting to Head of Facilities EMEA (based in Dublin), you will be expected … ensure the seamless operation of a mission-critical office environment where uptime, resilience, security, and employee experience are paramount. This role requires strong vendor management, project delivery capability, and a solid understanding of technical building systems supporting trading and technology operations. What you'll be doing: Facilities Operations & Workplace ...

Control Testing Specialist

Location
Greater London, England, United Kingdom
across ICT risk, resilience, and third‐party risk domains. Key Responsibilities Plan and execute first‐line control testing aligned with regulatory requirements (ICT risk management, incident management, resilience, third‐party risk) Assess design and operating effectiveness of key controls supporting regulatory compliance Perform walkthroughs, evidence reviews … document control gaps, weaknesses, and non‐compliance against legal requirements Translate technical findings into clear, concise business language with actionable recommendations Produce high‐quality management reports, working papers, and summaries on control effectiveness and testing outcomes Track remediation actions, validate closure, and support retesting activities Ensure audit‐ready documentation ...

Security Supply Chain and Risk Analyst

Hiring Organisation
Thales Group
Location
Templecombe, Somerset, United Kingdom
Salary
£ 55 K
incidents.The successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation’s required risk maturity.This … technical, physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controlsAnalyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders.Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4Support business lines and functions assess their ...

Security Supply Chain and Risk Analyst

Hiring Organisation
Thales Group
Location
Glasgow, Lanarkshire, United Kingdom
Salary
£ 55 K
incidents.The successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation’s required risk maturity.This … technical, physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controlsAnalyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders.Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4Support business lines and functions assess their ...

Security Supply Chain and Risk Analyst

Hiring Organisation
Thales Group
Location
Doncaster, South Yorkshire, United Kingdom
Salary
£ 55 K
incidents.The successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation’s required risk maturity.This … technical, physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controlsAnalyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders.Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4Support business lines and functions assess their ...

Security Supply Chain and Risk Analyst

Hiring Organisation
Thales Group
Location
Oxford, Oxfordshire, United Kingdom
Salary
£ 60 K
incidents.The successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation’s required risk maturity.This … technical, physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controlsAnalyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders.Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4Support business lines and functions assess their ...

Security Supply Chain and Risk Analyst

Hiring Organisation
Thales Group
Location
Stoke-on-trent, Staffordshire, United Kingdom
Salary
£ 55 K
incidents.The successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation’s required risk maturity.This … technical, physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controlsAnalyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders.Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4Support business lines and functions assess their ...

Security Supply Chain and Risk Analyst

Hiring Organisation
Thales Group
Location
Alton, Hampshire, UK
Employment Type
Full-time
successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation's required risk maturity. This … technical, physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controlsAnalyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders. Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4Support business lines and functions assess ...