1 to 25 of 607 Line Management Jobs in the UK

and managing customer queries. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role … has line management responsibilities of 3 team members. The successful Service Centre Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to … service delivery. Service Centre Team Lead - What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting More ❯

at global scale. We operate a 24/7 Service Desk to support the mission-critical needs of our clients. Our niche is clear: Property Sector Clients delivering technology management for skyscrapers, landmark buildings, and large estates. Smart Systems Integration acting as a Master Systems Integrator, we design, deploy, and manage smart building technology at vast scale, ensuring systems … interconnect seamlessly for both properties and global clients with disparate systems. The Role We are formalising our Project Management practices by creating a dedicated Project Management Office (PMO). The PMO function is being designed and rolled out now, and will require ongoing build, nurture, and refinement to deliver brilliant customer experiences through consistently well-managed projects. The … Project Management Officer role is a step-up into leadership ideal for an ambitious Project Coordinator or Junior Project Manager who is ready to take ownership of people, processes, and project quality. You will: Act as the guardian of process, ensuring the PMO team works to consistent standards Oversee a team of 6, taking on day-to-day line More ❯

and managing customer queries. As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours The successful … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets … escalation for customers and expediting issues to the relevant teams Take ownership of major incidents out of hours and engage stakeholders through to resolution Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met. Support root cause of failures and conduct reviews where applicable. More ❯

and managing customer queries. As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours The successful … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets … escalation for customers and expediting issues to the relevant teams Take ownership of major incidents out of hours and engage stakeholders through to resolution Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met. Support root cause of failures and conduct reviews where applicable. More ❯

Head of IT Head of Information Technology/Head of Information Systems – IT Strategy, Technology Leadership, Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; ITIL. Permanent, East Kent/Hybrid (3/2). £95k – £110k +Bonus +Benefits (Negotiable of experience). … organisation within the heavy building materials, logistics and construction industry. The Head of IT/Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with busine strategy and drive digital transformation initiatives. The successful candidate … and budgets. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and More ❯

software, electronics, FPGA, cloud, and system-level functionality. This is a hands-on role that combines technical delivery and software development with people leadership. The successful candidate will provide line management for their team, support project planning and resourcing, contribute directly to engineering work, and help develop and maintain best practices across the group. Responsibilities of the role … will include: Providing line management and mentoring for a small group of engineers, including career development, performance reviews, and resource planning. Contributing directly to embedded software projects and acting as a technical lead within multi-disciplinary teams. Helping to shape software process, and the technology roadmap. The Person We are looking for a well-rounded engineer who has … AI and ML, user interfaces, and working effectively at the boundary between software and electronics (though this is not an electronics design role). At least some experience of line management or team leadership, for example having led small project teams or conducted appraisals and now looking to take the next step in responsibility. Strong written and verbal More ❯

working relationships with stakeholders, maintain project documentation to a high standard, raise awareness of risks, and support reporting to the NQCC senior leadership team. Key Responsibilities: Day-to-day management of some of our quantum computing-related projects and the delivery of R&D or technical outputs, ensuring that all agreed milestones meet stakeholders expectations Developing, managing, and maintaining … including project sponsor, technical leads and external stakeholders. Coordinating project teams, to ensure deliverables are completed on time, within budget and meet quality requirements. Understanding and implementing NQCCs Project Management Process for all assigned projects. Maintaining project documentation to a high standard including project management plan, risk registers, communication plan, lessons learned. Managing project assigned budget. Generating project … the following criteria: Essential (Please note the below criteria will be assessed at Shortlisting or Interview stage as indicated) STEM Degree or acquired experience. (S) Excellent understanding of project management methodologies, tools and techniques, in Computing, Science, Technology or Engineering. (S&I) Experience and/or qualifications in project related disciplines e.g. project management, risk management, quality More ❯

not restricted to) Oracle/Cerner iClip, along with all other clinical applications in use within the organisation. . The post holder will be responsible and manage the Operational Management and Data Quality for all Clinical Systems and their integration with existing and future developments. To be responsible for the provision of Operational Management for the trusts main … Clinical Systems, ensuring that process are effective, integrated and in line with Trust standards. Continually review the data quality along with the Build and Support Manager and the Head of Information, including CSW Clinical coding. Work closely with informatics colleagues to ensure that the functionality of clinical systems is matched to business processes/workflows. To Work with the … to ensure that all staff are aware of and are abiding by the best practice in complex areas of system functionality and data quality requirements, so that all clinical, management and income benefits of the systems are realised. Analyse and make judgement on appropriate action in complex situations of hardware and/or software malfunctions/shutdowns so that More ❯

You will be the key interface between Valtech's Managed Services organisation and client stakeholders. Your focus will be ensuring the stability and performance of live services through effective management of incidents, problems, and service improvements. Alongside day-to-day support and ITIL-aligned processes, you will also play a central role in managing ongoing Agile enhancement workstreams, overseeing … releases. You will ensure these are implemented in a controlled and predictable way that balances client strategic objectives with operational stability. You'll work closely with 1st and 2nd line engineering teams, delivery squads, feature engineers, and client Product Owners and Technical Leads to manage both unplanned service issues and planned enhancement activities. This includes ensuring incidents are logged … regular service and utilisation reporting, and deliver insights into trends, risks, and improvement opportunities. Acting as a trusted point of contact, you will balance operational excellence with strong relationship management, ensuring a seamless experience that gives the client confidence in Valtech as a long-term partner. Role responsibilities Accountable for managing incidents, problems, queries and changes across client services. More ❯

strategic direction of their programme to enable benefits and transformation. The post holder will need extensive knowledge and expertise over a range of subject areas including NHS Wales, programme management, business change, benefits management and methodology, data and information standards, analysis, business case formulation and experience of major system implementations. Be responsible for implementing the Planning Policy and … and scope for transformation as part of the relevant strategic programme. Develop tranches and detailed plans for the programme including agreeing dependencies. Plan and monitor the project progress, in line with OGC best Practice Standards, including Programme Governance. Finance and Budget Lead Project Management Teams so that the portfolio of projects has an acceptable balance of risk, investment … Competitive dialogue and ensuring appropriate scoring & evaluation has taken place. All of this will be embraced through a clear understanding and knowledge of the marketplace. Support the selection and management of third-party suppliers from a solution delivery perspective i.e., ensure requirements are met. Manage a large-scale budget for the designated Programme function. To maintain detailed project finance More ❯

Morson Talent are currently recruiting for a Contract Management Specialist to work on the behalf of one of our prestigious Defence clients based in Bristol. This is a contract for 6 months with possibility of extension. An exciting opportunity has become available to join our client as a Commercial Manager in the Digital business unit, focusing predominantly on a … pan-defence IS transformation contract. The role is full-time based in Bristol, with hybrid working available. This is a non-line management role within the client s Digital Commercial Team, reporting to the Digital Head of Commercial. The Digital business unit is one of 3 business units in the client, and the digital commercial team supports a … UK MOD, with ongoing growth activities and long-term contracted programmes. The business growth comprises of a mix of on-contract change and new business bids and proposals, in line with company growth strategy. Across this portfolio, you ll find energetic and motivated integrated teams working together to deliver for our customer, and the Commercial function delivers value-adding More ❯

Morson Talent are currently recruiting for a Contract Management Specialist to work on the behalf of one of our prestigious Defence clients based in Bristol. This is a contract for 6 months with possibility of extension. An exciting opportunity has become available to join our client as a Commercial Manager in the Digital business unit, focusing predominantly on a … pan-defence IS transformation contract. The role is full-time based in Bristol, with hybrid working available. This is a non-line management role within the client’s Digital Commercial Team, reporting to the Digital Head of Commercial. The Digital business unit is one of 3 business units in the client, and the digital commercial team supports a … UK MOD, with ongoing growth activities and long-term contracted programmes. The business growth comprises of a mix of on-contract change and new business bids and proposals, in line with company growth strategy. Across this portfolio, you’ll find energetic and motivated integrated teams working together to deliver for our customer, and the Commercial function delivers value-adding More ❯

Role: Senior SuccessFactors Specialist (Establishment Control & Position Management) Location: Milton Keynes (Hybrid 3 Days In-Office Weekly) Salary: £53,000 - £56,000 Contract: Fixed-Term (Finishes July 2026) Network IT is recruiting for a Senior SuccessFactors Specialist to support the implementation of Establishment Control and Position Management within SAP SuccessFactors. This role will play a key part in … enabling efficiencies, improving reporting, planning and forecasting, and ensuring accurate personnel data management across HR and Finance systems. Working as part of a small project team, youll combine hands-on configuration expertise in SAP SuccessFactors with strong business analysis skills, stakeholder engagement, and process improvement experience. This is an exciting opportunity to shape the optimisation of SuccessFactors and support … wider HR and Finance transformation. Key Responsibilities Analyse current Position Management processes, identifying opportunities to improve efficiency and control through Establishment Control. Elicit, challenge, and validate business requirements, ensuring they translate into robust system and process solutions. Lead workshops and engage with multiple stakeholders to gather, refine, and prioritise requirements. Configure and optimise SAP SuccessFactors Employee Central Position Management More ❯

Leader position at Trinity Estates Location Hybrid/Hemel Hempstead Working Hours 0900 - 1710 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located … our team is a diverse group of individuals representing all ages, cultures, and backgrounds. The team is supportive and nurturing and we value each others qualities. The customer support management team provide strong and structured leadership and support as well as on the job training. If you share our passion for people and outstanding customer service, and have experience … to detail Delivery of coaching and feedback sessions Demonstrable intermediate levels of IT skills and personal organisation Ability to work independently as well as part of a group Proven line management capabilities An ability to liaise with a range of people. The following skills would prove advantageous: Knowledge of the residential property management sector Advanced knowledge of More ❯

systems analysis, specification design, business process modelling and improvement, systems configuration, and documentation support as appropriate (detailed requirements for projects/gap analysis as examples) Supervising analysts in a line management capacity including providing coaching, guidance & motivation to the team and advising management of training and recruitment requirements Monitoring and recommending evidence-based improvements to standards and …/maintain reports within Azure DevOps for KPI reporting to Digital Services Leadership Liaise, manage and work in collaboration our Tech Partner NTT Data for the day-to-day management of operations across the ERP Product Team Support the ERP analyst team's regular monitoring and incident resolution for the staff and student data SAP integration processes About You … in working in an Agile/Scrum/Project environment, alongside overseeing business as usual activity Experience of coaching and build confidence in members of the team in a line management capacity Operational, transformational, and integration knowledge and experience of SAP systems and standards (SuccessFactors, S/4 Hana/S/4 Hana Business Warehouse, Ariba, Concur More ❯

Lead: Lead the Modern Workplace portfolio, including multiple programmes and initiatives, ensuring delivery against agreed outcomes, budget, and timelines. Oversee project managers and PMO resources, providing leadership, mentoring, and line management where required. Drive technical strategy and optimisation, including licence rationalisation, legacy estate transformation, and fit-for-purpose design solutions. Lead the introduction and adoption of AI technologies … EUC, VMware, and SaaS solutions. Proven experience introducing and landing AI solutions within a business context. Strong architectural perspective, capable of challenging legacy systems and driving optimisation. Excellent stakeholder management and communication skills, with credibility and gravitas at senior levels. Track record of programme delivery in regulated or risk-averse environments, ideally with cyber and compliance considerations. Skilled in … risk management, planning, tracking, and reporting across portfolios and programmes. Strong leadership experience, including coaching, mentoring, and line management of project managers. Passport holder and willingness to undertake international travel Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We'll More ❯

a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery across all streams. With direct line management responsibility for an existing team of project managers your leadership will help drive their performance and career growth, enabling better outcomes for Aztec. These are exciting times … deliver high-impact, multi-jurisdictional, complex, transformational projects and Technology workstreams in a fast-paced and virtual environment, from discovery through to delivery and successful transition and adoption in line with the agreed delivery framework. Own the delivery roadmap and ensure timely, high-quality execution of technology projects and programs. Define and implement best practices, frameworks, and standards for … and other tools aligns. Collaborate with Product, Engineering, and Business stakeholders to ensure alignment and shared ownership of outcomes. Establish and maintain robust governance structures to ensure compliance, risk management, and stakeholder visibility. Lead regular delivery reviews, retrospectives, and performance assessments. Ensure alignment with enterprise architecture, security, and compliance standards, particularly those relevant to the finance industry. Stay up More ❯

a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery across all streams. With direct line management responsibility for an existing team of project managers your leadership will help drive their performance and career growth, enabling better outcomes for Aztec. These are exciting times … deliver high-impact, multi-jurisdictional, complex, transformational projects and Technology workstreams in a fast-paced and virtual environment, from discovery through to delivery and successful transition and adoption in line with the agreed delivery framework. Own the delivery roadmap and ensure timely, high-quality execution of technology projects and programs. Define and implement best practices, frameworks, and standards for … and other tools aligns. Collaborate with Product, Engineering, and Business stakeholders to ensure alignment and shared ownership of outcomes. Establish and maintain robust governance structures to ensure compliance, risk management, and stakeholder visibility. Lead regular delivery reviews, retrospectives, and performance assessments. Ensure alignment with enterprise architecture, security, and compliance standards, particularly those relevant to the finance industry. Stay up More ❯

As a Senior SOC Analyst (Team Leader), you apply your advanced security operations expertise to lead a team of SOC Analysts while performing advanced investigations and, when required, first-line triage to maintain queue health and SLA compliance. You are responsible for high-quality service delivery through detailed analysis, evidence-led response actions, and operational leadership. In addition to … handling escalated alerts, you provide line management, oversee ticket quality, contribute to training and onboarding, and drive continual improvement. You work core business hours with participation in the on-call rota, ensuring consistent service support for customers and operational continuity across teams. Key Responsibilities • Incident Investigation and Response - You take ownership of escalated incidents, performing detailed investigations and … when necessary, stepping into first-line triage to guarantee prompt alert handling and escalation. • Team Leadership - You provide day-to-day leadership and line management for a team of SOC Analysts, conducting performance reviews, appraisals, one-to-one meetings, and development planning. • Quality Assurance - You own QA for the team’s outputs, ensuring consistency, accuracy, and completeness More ❯

As a Senior SOC Analyst (Team Leader), you apply your advanced security operations expertise to lead a team of SOC Analysts while performing advanced investigations and, when required, first-line triage to maintain queue health and SLA compliance. You are responsible for high-quality service delivery through detailed analysis, evidence-led response actions, and operational leadership. In addition to … handling escalated alerts, you provide line management, oversee ticket quality, contribute to training and onboarding, and drive continual improvement. You work core business hours with participation in the on-call rota, ensuring consistent service support for customers and operational continuity across teams. Key Responsibilities • Incident Investigation and Response - You take ownership of escalated incidents, performing detailed investigations and … when necessary, stepping into first-line triage to guarantee prompt alert handling and escalation. • Team Leadership - You provide day-to-day leadership and line management for a team of SOC Analysts, conducting performance reviews, appraisals, one-to-one meetings, and development planning. • Quality Assurance - You own QA for the team’s outputs, ensuring consistency, accuracy, and completeness More ❯

clearance so you will have to have lived in the UK for at least the past 5 years. What the Lead Dynamics Developer will be doing You will be line managing 5 direct reports, whilst working on the Dynamics Development and contributing to departmental strategy. Working in multidisciplinary teams to build enterprise level applications Creation and integration of PowerApps … Creation of automated tests Line management of direct reports What the successful Lead Dynamics Developer will bring to the team You will have proven experience of Dynamics alongside knowledge of C# and microservice development. Proven experience working with Dynamics to create applications. Good knowledge of PowerApps and PowerApps integrations Working knowledge of at least one of the following … languages- C#, Python, JS, Typescript Line management or team coaching experience Here's What You'll Get in Return Salary of up to 75,000 Pension scheme up to 27.9% Full Flexi-Time - Work your 37.5 hours on any schedule between 5am and 10pm Accrued Flexi-Time - If you work 37.5 hours in 4 days, you can have More ❯

clearance so you will have to have lived in the UK for at least the past 5 years. What the Lead Dynamics Developer will be doing You will be line managing 5 direct reports, whilst working on the Dynamics Development and contributing to departmental strategy. Working in multidisciplinary teams to build enterprise level applications Creation and integration of PowerApps … Creation of automated tests Line management of direct reports What the successful Lead Dynamics Developer will bring to the team You will have proven experience of Dynamics alongside knowledge of C# and microservice development. Proven experience working with Dynamics to create applications. Good knowledge of PowerApps and PowerApps integrations Working knowledge of at least one of the following … languages- C#, Python, JS, Typescript Line management or team coaching experience Here's What You'll Get in Return Salary of up to £75,000 Pension scheme up to 27.9% Full Flexi-Time - Work your 37.5 hours on any schedule between 5am and 10pm Accrued Flexi-Time - If you work 37.5 hours in 4 days, you can have More ❯

clearance so you will have to have lived in the UK for at least the past 5 years. What the Lead Dynamics Developer will be doing You will be line managing 5 direct reports, whilst working on the Dynamics Development and contributing to departmental strategy. Working in multidisciplinary teams to build enterprise level applications Creation and integration of PowerApps … Creation of automated tests Line management of direct reports What the successful Lead Dynamics Developer will bring to the team You will have proven experience of Dynamics alongside knowledge of C# and microservice development. Proven experience working with Dynamics to create applications. Good knowledge of PowerApps and PowerApps integrations Working knowledge of at least one of the following … languages- C#, Python, JS, Typescript Line management or team coaching experience Here's What You'll Get in Return Salary of up to £75,000 Pension scheme up to 27.9% Full Flexi-Time - Work your 37.5 hours on any schedule between 5am and 10pm Accrued Flexi-Time - If you work 37.5 hours in 4 days, you can have More ❯

design, engineering, and commercial teams together. Driving product-market fit: building on a product already in market and refining positioning. Creating clarity around priorities and connecting vision to execution. Line management and mentoring a small and growing team. What we're looking for: Proven experience in product management, in a fast-moving start-up environment Experience in … customer needs, market insights, and business goals. A facilitative leadership style: not just the voice of the customer, but enabling the whole team to get closer to the customer. Line management or mentoring experience. If you're excited by the idea of building on a strong foundation, driving strategy, and helping a start-up hit the next stage More ❯

should bring: A solid academic background. Extensive hands-on experience with embedded software development in C/C++. Knowledge of Bare metal and RTOS environments. Experience with DSP. Proven line management experience of small teams (around 3-7 people). A strong understanding of electronics and how embedded software sits at the interface between electronics and software. A … delivery pressures as gained from experience working within a Consultancy environment. In this role the successful Lead Embedded Software Engineer will primarily contribute directly to engineering work; will provide line management and support project planning as well as helping to shape software processes and the technology roadmap. Projects will span a wide range of applications from embedded systems More ❯