Customer Care Specialist
- Hiring Organisation
- De Nora
- Location
- Tamworth, Staffordshire, UK
support team requirements Ensure customer satisfaction KPI’s are met In-depth Knowledge of SAP order processing and SPE+ for KPi reporting Familiar with Microsoft Office Working knowledge of CRM packages – e.g Salesforce Experience 5+ years of experience in customer service, inside sales or an equivalent combination … Customer service skills, Continuous learner Fluent English, Strong attention to detail and ability to work with cross functional teams, Proficient use of PC, MS office, CRM system and SAP, Ability to overcome objections and deal effectively with rejection while remaining personable to internal/external customers, Confident, assertive ...