Plymouth, Devon, United Kingdom Hybrid / WFH Options
MediSolution
promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service enhancements Coordinating training and onboarding of new support team members, ensuring documentation and knowledge-sharing practices are in place What we are looking for We're looking for a strong communicator and hands-on leader More ❯
market leader in the field of automated decisioning. We are looking for a Senior Forward Deployed Engineer to help us transform how our customers make critical business decisions by onboarding them onto Taktile and ensuring they get real value from our platform. Acting as a trusted advisor, you'll support customers in reaching their goals and maximizing Taktile's impact. More ❯
to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders Manage multiple work stream and applications across geographies for Credit Initiation and Onboarding Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives Develop communication to guide, influence and convince More ❯
and SLAs are carried out to agreed performance targets and outcomes. Carry out supplier management activities including regular monthly service review meetings. Act as SME during any IT service onboarding activities for business acquisitions or new suppliers. Work with MSP to prepare service delivery reviews to senior management. Assist with developing RFIs and RFPs and evaluating selection criteria. Ensure that More ❯
We’re seeking a hands-on, process-driven Onboarding & Operations Manager to lead our team of six and drive our onboarding operations to the next level. Your team is responsible for onboarding new customers, working with vendors to establish data connections, and overseeing installations across our client networks. You'll lead operational improvements, tech-driven automation, performance culture development, and … performance metrics and feedback loops Hire and onboard 2 mid-level managers as the team grows Support future planning for a senior Ops executive hire and broader organisational structure Onboarding & Installation Operations Oversee all aspects of new customer onboarding Coordinate closely with our vendors to establish and maintain reliable data connections Manage installations as project requests with clear timelines and … communication Ensure successful delivery and integration through effective project oversight Process Improvement & Automation Evaluate and streamline onboarding workflows, identifying opportunities for automation Collaborate cross-functionally with Product, Engineering, and Sales to drive improvements Drive adoption of new tech tools and operational efficiencies in data onboarding Data Integrity & Technical Oversight Oversee data quality checks and investigations, ensuring completeness and integrity Leverage More ❯
Employment Type: Full-Time
Salary: £75,000 - £100,000 per annum, Inc benefits, OTE
Bridgend, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
to £45,000 per annum Benefits: Company vehicle or EV scheme | Flexible working | International project exposure The Opportunity A leading MSP and technology transformation consultancy is seeking a Technical Onboarding Consultant to support the rapid integration of new clients into their services framework. Working across a diverse client base, including finance, education, healthcare, and non-profits, you'll ensure each … onboarding journey is executed with care, precision, and technical excellence. This is a role for a well-rounded IT professional who enjoys hands-on work, customer interaction, and contributing to wider digital transformation initiatives. About the Role As a Technical Onboarding Consultant , you’ll play a critical part in assessing new client environments, installing necessary systems and agents, and setting … day one. This role involves both remote and on-site activity, including travel across the UK and occasional trips to Ireland and Spain. Key Responsibilities Carry out all standard onboarding tasks such as installing agents, updating system configurations, and applying remote monitoring tools Perform initial IT estate assessments, identifying gaps in infrastructure, performance, security or compliance Document systems and configurations More ❯
Job Title: Implementation Advisors/Project Onboarding Coordinator (KYC/AML) Location: Chester (5 days a week onsite) Contract Type: 12 Months - possibility for extension Salary: Circa £36,000 per Annum Working Pattern: Full Time Are you passionate about client engagement and skilled in project management? Do you thrive in a fast-paced environment and have a knack for KYC …/AML processes? If so, we want to hear from you! Our client, a leading name in the Financial Services industry, is seeking an enthusiastic Implementation Advisor/Project Onboarding Coordinator to join their dynamic team. What We're Looking For: The ideal candidate will possess: Previous experience in a client-facing or client engagement role, demonstrating a successful track … broad understanding of cash management and treasury operations. What You'll Do: As an Implementation Advisor, you will be at the forefront of managing client implementations, ensuring a seamless onboarding experience across a range of cash management solutions. Your role will involve: Client Partnerships: Collaborate with clients to establish project delivery timelines and communicate project statuses effectively. Risk Management: Identify More ❯
value to our customers through the combination of advanced payments technology and personal expert service. We're doing this by hiring exceptional people and are now looking for an Onboarding Analyst to join our team. Within our offices in London, Chester, Los Angeles and Europe, Equals comprises of three business lines and brands - Equals Money, FairFX and CardOneMoney. You will … bringing different perspectives together helps us understand our customers' needs. United, by one thing, making money management straightforward and cost-effective for our customers. About the role As an Onboarding Analyst at Equals Group, you will be an integral part of a dedicated team responsible for conducting KYC checks and performing risk assessments on new business and personal customer applications … Exposed Persons (PEP), and adverse media screening to identify potential risks Analyse customer profiles and transactional behavior to identify any inconsistencies or red flags, escalating potential risks to Senior Onboarding Analysts or Team Leaders Conduct detailed checks to ensure that all customer information is accurate, up to date, and meets compliance standards Collaborate with Compliance, Risk, and Relationship Management teams More ❯
The Team & Role We are looking for an Onboarding Manager to develop and implement configuration and launch strategies for our clients. You will understand customers' current challenges in order to accelerate timely product adoption. This role is essential to our goal of providing support for clients in the onboarding phase and ensuring their long-term success. The SevenRooms Customer Success … Onboarding. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. What You'll Do Customer Success: Develop and manage all client onboarding activities from project kick-off, training, configuration, data migration and launch to accelerate time to first value Project Management: Successfully and effectively manage simultaneous, diverse implementation projects on schedule, and More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
know the true potential of our market and we'd love to bring you on to the team to support us as we grow. Role at a glance: Client Onboarding Consultant Grantham, Lincolnshire Office Based 2/Hybrid Working/Travel to Client Sites as Required £40,000 - £50,000 Depending on Experience Plus Complete Benefits Package Including Enhanced Pension … result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: As the Client Onboarding Consultant, you will play a key role in overseeing software implementations, delivering user training, supporting software demonstrations, and providing ongoing customer consultation as needed. To succeed in this role, you More ❯
providing critical desktop and remote support to internal users across multiple global locations. You'll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and … network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with vendors, contractors, and building management on IT installations Working closely with the broader tech team across international locations You'll Thrive In This Role If You're More ❯
management SaaS platform is seeking a visionaryChief Technology Officer (CTO)to lead its global technology function. The company offers a multi-product platform designed to transform client lifecycle workflows, onboarding, and relationship management within regulated financial institutions. This is a high-impact executive position for a hands-on technology leader with proven experience scaling complex B2B platforms. The role involves … Private Banking preferred). • Strong technical depth in software architecture, public cloud infrastructure (e.g., Azure, AWS), and modern DevOps practices. • Experience with platforms serving B2B clients, ideally involving client onboarding, workflow automation, or CRM functionality. • Familiarity with compliance requirements relevant to financial institutions (e.g., data privacy, auditability, risk controls). • A collaborative leadership style, with a track record of building More ❯
Macclesfield, Cheshire, United Kingdom Hybrid / WFH Options
Fourth Enterprises, LLC
Implementation Specialist is responsible for implementing our brand-new customers and completing configuration for our existing customers when requested. The role includes managing customers for up to six months onboarding them into Fourth, payroll and pension processing, delivering excellent customer service and daily problem solving. You will be a highly confident and motivated individual with prior experience in Fourth Solutions. … consulting on best practice within payroll and pension.You will build great relationships and act as an ambassador for the company and our products. The role Payroll & Pension Implementation : Manage onboarding, configuration, payroll processing, pension administration, and RTI compliance for a portfolio of customers. Customer Engagement & Service Delivery : Build strong client relationships, deliver excellent service aligned with SLAs, and support customer More ❯
Hash acts as the customer's trusted advisor and partner, building and growing an ongoing healthy relationship with each customer. Team members are responsible for scoping out new opportunities, onboarding new business, managing customer relationships and upsells, customer experience, facilitating daily operations, and performing cross-collaborative tasks across the company. The team is currently split into seven verticals: Sales Engineering … improvement in customer operations through our solutions. This role reports to the VP, Global Head of Technical Account Management. Responsibilities Work closely with customers to build and execute effective onboarding project plans for new integrations; monitor project timelines and ensure milestones are met Act as the liaison between customers and Zero Hash during the integration process to investigate and prioritize More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
PEXA Group Limited
to provisioning, management, support, and secure disposal. Recommend appropriate hardware, software, and licenses for purchase, ensuring alignment with security, compliance, and business needs. Undertake technical due diligence and supplier onboarding for new requests. Manage Entra ID and legacy AD policies, structures, and access controls. Operations & Support Collaborate with the owner of IT support services to ensure alignment of incident resolution … and self-service IT models. Evaluate and trial emerging technologies and features within M365, AVD, and unified communications to improve user experience and automation. Lead workplace improvement projects including onboarding automation, collaboration tooling integration, and hybrid meeting experience optimisation. Key Technologies & Tools Microsoft: Entra ID (Azure AD), Intune, Autopilot, Windows 11, AVD, M365 (Exchange, SharePoint, OneDrive, Teams) Legacy: On-prem More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Smoove plc
to provisioning, management, support, and secure disposal. Recommend appropriate hardware, software, and licenses for purchase, ensuring alignment with security, compliance, and business needs. Undertake technical due diligence and supplier onboarding for new requests. Manage Entra ID and legacy AD policies, structures, and access controls. Operations & Support Collaborate with the owner of IT support services to ensure alignment of incident resolution … and self-service IT models. Evaluate and trial emerging technologies and features within M365, AVD, and unified communications to improve user experience and automation. Lead workplace improvement projects including onboarding automation, collaboration tooling integration, and hybrid meeting experience optimisation. Key Technologies & Tools Microsoft: Entra ID (Azure AD), Intune, Autopilot, Windows 11, AVD, M365 (Exchange, SharePoint, OneDrive, Teams) Legacy: On-prem More ❯
architectures, case studies. Partner with marketing, sales & training, to develop outbound materials to support high-impact product launches Scaled Operating Model Develop scalable end-to-end operating model, including onboarding, operations, support, & lifecycle management. Establish frameworks to monitor SLAs for platform performance, support, and data privacy, ensuring compliance. Collaborate with Center of Excellence & Connected Service Hub to streamline onboarding & operations More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
Microsoft 365, Windows, and desktop-related issues Troubleshoot hardware, software, and network problems (both face-to-face and remotely) Resolve escalated support tickets with a customer-focused approach Support onboarding processes, including account and device setup Manage and support Office 365 applications (Teams, SharePoint, Exchange) Maintain and update IT documentation and user guides Assist in infrastructure improvement and IT projects More ❯
with a strong focus on networking infrastructure Support Microsoft 365, Azure, and Windows Server environments Manage and maintain network devices — ideally including Meraki, UniFi, or DrayTek Assist with the onboarding of new clients and contribute to infrastructure projects Liaise directly with clients, providing updates and delivering high-quality customer service Use ConnectWise (or similar PSA/RMM tools) to manage More ❯
with a strong focus on networking infrastructure Support Microsoft 365, Azure, and Windows Server environments Manage and maintain network devices — ideally including Meraki, UniFi, or DrayTek Assist with the onboarding of new clients and contribute to infrastructure projects Liaise directly with clients, providing updates and delivering high-quality customer service Use ConnectWise (or similar PSA/RMM tools) to manage More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
Microsoft 365 apps like Teams, Outlook, SharePoint, and OneDrive. Support and maintain on-premises systems including Active Directory, Group Policy, and local applications. Help manage the full tech lifecyclefrom onboarding new starters to refreshing devices and offboarding leavers. Troubleshoot and resolve IT issues within agreed SLAs. Keep documentation and internal knowledge bases up to date. Ensure all systems meet security More ❯
the Helpdesk Conduct Technical Pre-sales activities, engaging with clients to understand their requirements and providing comprehensive technical solutions that align with their needs and expectations Facilitate seamless Client Onboarding/Offboarding processes, guiding clients through the transition Carry out site surveys and create relevant documentation Maintain accurate and up-to-date technical documentation Work closely with the Head of More ❯
and incidents, and playing a vital part in maintaining IT governance and device lifecycle management.Key responsibilities include: Delivering first-line IT support to internal users across multiple sites. Handling onboarding and offboarding processes. Managing the IT asset register and hardware lifecycle. Supporting Microsoft 365, Active Directory and general software/hardware troubleshooting. Ensuring effective ticket resolution through the service management More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
The business has offices across the globe, but this role is based in Glasgow (typically three days in the office each week, a little more at the beginning during onboarding). If you're a technically capable infrastructure engineer ready to take on cloud first transformation projects, we'd love to hear from you. Apply now or get in touch More ❯
troubleshooting hardware, software and network problems. Role Providing first-line support for hardware, software and operating systems (Windows and macOS) Assisting with the setup and removal of user accounts (onboarding/offboarding) Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365 Logging all support requests and documenting troubleshooting steps Ensuring compliance with IT policies and maintaining More ❯