Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
infrastructure to work in triage support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in addition to Batch Management and Event Monitoring. Youll be encouraged to use your skill and knowledge to proactively improve the services we offer to add quality and value to our customers. Youll need … variety of technologies the Team supports. You will be responsible for the BAU service for multiple technologies within the Command Second Line team, working to manage batch processing, event management, incidents, problems, requests, and changes. We value strong communication skills and the ability to engage with colleagues and stakeholders at all levels, as the account this role is aligned … high-flying and flagship one for us. On a day-to-day basis this looks like: Technical 80% Batch Monitoring and Management. Event/Alert Monitoring and Management. Incident Management - respond to service calls and resolve incidents to ensure SLA targets are achieved. Patch Management. Increase the First Time Fix rate. Adhere to escalation procedures. Assist with technical More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Testing and evaluating security products • Making recommendations for enhancing and improving security processes and tools • Leading the delivery of cyber security awareness training and testing for colleagues • Reviewing incident management processes to be followed in the event of any security breaches. • Planning and testing disaster recovery processes • Liaising with stakeholders in relation to security issues and risks • Generating reports … operating systems, and applications, hardware and security. • Knowledge of various security technologies such as network and application firewalls, intrusion and data loss prevention and anti-virus • Knowledge of identity management, patchmanagement and best practice. • Knowledge of security threat vectors and ways to manage them (email, web, social engineering, endpoints etc) • Ability to keep up to date More ❯
Associate level required, Professional level preferred) Experience: Experience in Solutions Architecture within an AWS environment Knowledge of Firewall, Gateway, Proxy patterns Understanding of TLS connectivity and CA/Certificate management Knowledge of patchmanagement Experience with pipeline build tools/processes (preferably GitLab) Understanding of observation and monitoring Strong presentation skills; experience with governance boards All applications More ❯
Associate level required; Professional level preferred) Experience: Experience in Solutions Architecture within an AWS environment Knowledge of Firewall, Gateway, Proxy patterns Understanding of TLS connectivity and CA/Certificate management Knowledge of patchmanagement Experience with pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Strong presentation skills and experience in governance settings Note More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
IT projects. What you’ll be doing: Providing IT support via phone and remote tools Troubleshooting Windows 10/11, Server 2016+, and networking issues Supporting hardware deployment and patchmanagement Assisting with Linux systems and internal projects What you’ll bring: 2+ years' IT support experience Strong knowledge of Windows OS & Server, networking, Microsoft 365 Familiarity with More ❯