Business Analysis capability development and improvement across EIT programmes and portfolios, including transformation initiatives, providing assurance activities and support across the team Align to portfolio level objectives, including requirements management, process development and non-complex business change across a portfolio of work or a team of business analysts Lead on resource and capacity management for Product portfolio and … shape projects (waterfall and Agile), establish feasibility, develop business change impact assessments and see them through delivery The role has line manager responsibility for business analysts including development planning, performancemanagement and HR queries Your skills and experiences: Essential: Previous line management, mentoring and coaching of Business Analysts Good experience of leading successful business analyst activities on … be eligible for an annual incentive. The Business Analysis team: You will be joining an experienced team of Business Change and Business Analyst professionals, delivering end to end change management support and capability across enterprise technology projects. This is an opportunity to work within a key enterprise-wide technology transformation project. The role will work with multiple stakeholders globally More ❯
Ageas have an exciting opportunity for a Senior Pricing Analyst to join the Strategic Pricing Team. Ageas is in the process of delivering wholesale improvement to its pricing sophistication, performancemanagement capability and technical excellence, in order to successfully compete in the home insurance market and as such you will be at the forefront in delivering this strategy. … You will support the monitoring of performance and contribute to the profitable development of Ageas' Household portfolio, through control of pricing. The Senior Pricing Analyst will provide detailed analysis of data using sophisticated actuarial and statistical techniques that inform pricing actions to increase volume, income and profit. The resulting pricing actions will have a direct and immediate impact on … stakeholders Carry out deployment/send instructions for rate releases and review of rates into rate engine/live environment. Develop a balanced view of current and future pricing performance by combining MI, modelling results and company targets Maintenance of records to coordinate pricing decisions and implementation across teams, decision making bodies and implementation pathways Execution, development and project More ❯
environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive … coordination and technical interface in major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers … to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring their competence and competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service PerformanceManagement & Customer Support Monitor key service performanceMore ❯
environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive … coordination and technical interface in major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers … to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring their competence and competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service PerformanceManagement & Customer Support Monitor key service performanceMore ❯
IFI seeks to appoint an Digital Preservation Manager on a temporary basis to cover a period of absence in the team. The Digital Preservation Manager will lead the strategic management and longterm preservation of its digital collections. This senior management role is based within the Irish Film Archive, a department of the IFI responsible for collecting, preserving, and … making accessible Ireland's moving image heritage, including extensive film, documentation, and born-digital holdings. Strategic Leadership & Policy Development Lead the development and implementation of digital collections management procedures, including the design and supervision of workflows across all preservation activities. Collaborate with the Acting Head of Archive to devise and regularly update the Digital Preservation and Access Strategy. Maintain … comprehensive documentation of all digital preservation practices, including policies, procedures, and protocols, informed by the OAIS reference model and aligned with the SPECTRUM collections management standard. Ensure continuous improvement and compliance with international standards of best practice in digital preservation. Digital Infrastructure & Preservation Oversight Coordinate with the Archive Technical Officer to maintain and optimise the digital preservation infrastructure-ensuring More ❯
from the firm's cybersecurity lawyers. The global team have experience advising clients on hundreds of incidents. Leveraging this experience, they feedback practical lessons learned into clients' cyber risk management and incident response programmes. What you will do Reporting to the global Head of Cyber Defence, the Cyber Defence and Security Operations Manager is a key role within the … firm which is responsible for day-to-day management of the Cyber Defence and Security Operations Centre within their time-zone, EMEA & APAC. They will make sure that the firm can effectively monitor, analyse, and respond to cyber security events and incidents and will oversee a team of senior analysts and analysts, providing guidance and direction to protect the … teams in APAC, EMEA and US respectively, in line with our 24-7 follow-the-sun global model. Participate in security incident response exercises and training. Leadership and Team Management Assist the Head of Cyber Defence in managing a team of analysts and senior analysts in EMEA & APAC, providing operational direction, performancemanagement, and training. Provide structured More ❯
Africa, or Asia Pacific/Japan China). Key job responsibilities - Responsible for deploying programs that cover H&S elements of leadership, planning, support, operational controls, continuous improvement and performance management. - Ensure the businesses are operating to jurisdictional requirements, and AWS Safety Management Program (SMP) requirements. - Review due diligence risk assessments with real estate, preconstruction, construction operations on … H&S aspects of the AWS H&S management program to ensure adequate implementation. - Coordinate with DCPD managers to prioritize H&S in planning and execution in all phases of DCPD projects. - Ensure & monitor general contractors and AWS deployment vendors compliance to on boarding requirements in Avetta. - Perform campus H&S kickoff sessions, and perform reviews of General Contractor … and AWS deployment vendor's Construction Safety Management Plans - Document data and anecdotes in standard reporting tools (Weekly Business Reviews, Monthly Project Reviews) for DCPD and H&S leadership teams - Manage and visit 3rd party/internal H&S resources on DCPD projects (weekly business reviews, monthly project reviews) - Identify improvement opportunities at project(s), and partners with Data More ❯
Scrum Ensure key Stakeholders and End Users are fully aware of the up-and-coming IT changes by creating and presenting communication plans/supporting material Create and Deliver management style reporting that clearly explains progress against our key goal, deliverables and planning Your skills and experiences: Essential: Experience of leading/supporting delivering change to IT Services Service … Management experience/Knowledge of working with or for outsourced service providers Strong Stakeholder Management, Communication & Presentation skills Desirable: ITIL V4 Foundation General working knowledge of Infrastructure Service Management Agile and Scrum ways of working knowledge & experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible … Enterprise and Managed Common Infrastructure Services, responsible for assuring that all IT services are supported by a stable & secure technical infrastructure. Providing Operational supplier assurance, service compliance and financial performance management. As a Service Change Manager you are the professional conscience ensuring that changes to the lines of services are; accessible, compliant, and relevant to our business in terms More ❯
improve efficiency, and enhance visibility. Role Overview: We are seeking a strategic and results-oriented Customer Success Senior Manager to build, lead, and develop a new, dedicated Customer Success Management (CSM) team from the ground up. This is a pivotal role focused on driving significant revenue growth from our existing industrial manufacturing customer base, specifically those utilizing our X … Trim and GreyconMill software solutions. The primary mandate is to maximize Net Revenue Retention (NRR) and expansion revenue through proactive renewal management, securing value-based uplifts, and identifying and executing upsell/cross-sell opportunities. You will be instrumental in shaping our customer success strategy for growth and ensuring our customers achieve maximum value from their investment in Greycon … technology. Key Responsibilities: Team Leadership & Development: Recruit, hire, onboard, train, mentor, and manage performance for a new team of high-caliber CSMs focused on growth targets. Foster a collaborative, results-driven, and customer-centric team culture. Growth Strategy & Execution: Design, implement, and refine the customer success strategy specifically aimed at increasing NRR, driving renewal uplifts, and generating expansion revenue More ❯
West Bromwich, West Midlands, United Kingdom Hybrid / WFH Options
Brambles
customer satisfaction by achieving excellence in safety, service, quality, and cost management. Collaborate with broader leadership to provide effective leadership and development for plant staff, including recruiting, training, and performancemanagement, to drive continuous improvement. Key Responsibilities may include: Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and … productive work environment. Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards. Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations. Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and … cost-effectiveness across end-to-end operations. Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives. Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations. Ensure full compliance with CHEP procedures and work More ❯
Director of Engineering Location: Cambridge, UK Department: Management Reports To: CEO/COO Job Type: Full-Time About Us: Forefront RF is an innovative fabless semiconductor company developing cutting-edge RF technology for mobile device manufacturers. Our mission is to revolutionize RF front-end technology by enabling seamless global connectivity - and ultimately, to unlock the long-standing vision of … growing start-up, we are looking for a driven and experienced Director of Engineering to lead our technical organization, shape engineering processes, and support the team in delivering high-performance, high-quality products. Our Values: We place a strong emphasis on fostering a culture rooted in collaboration , teamwork , and accountability . We believe that when we work together, drawing … a Chief Operating Officer (COO) will be added to the team. At that point, the Director of Engineering will transition to report into the COO. Key Responsibilities: Leadership & People Management Line management for the full engineering team across RFIC, system, module, and embedded software disciplines. Set clear expectations, drive performancemanagement, and support team members in More ❯
elevate our global customer-facing teams including Customer Success, Training, and Customer Support. The role is critical to delivering a consistent, high-quality customer experience while fostering a high-performance culture that is agile, proactive, and aligned with evolving customer expectations. We're looking for a results-driven leader who combines operational expertise with strategic vision, capable of driving … innovation and continuous improvement across all customer touchpoints. Responsibilities Strategic Leadership & High-Performance Team Management Develop, adapt, and continuously improve a forward-looking customer service strategy that evolves with customer needs, market trends, and business goals. Inspire and lead high-performing teams by setting clear objectives, measuring performance through meaningful KPIs, and fostering a culture of accountability … particularly in self-service capabilities. Maintain a robust Customer Success framework that enhances retention, loyalty, and growth, ensuring standardised processes and best practices that deliver measurable impact Deliver against performance targets and operational metrics while maintaining a laser focus on improving customer satisfaction and team productivity Proactively identify areas for improvement and lead cross-functional initiatives that drive innovation More ❯
million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performancemanagement, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds … work As part of this team of amazing humans, We're on the look out for a Senior Product Manager to work on our Goals product. Goals is a performancemanagement product designed to help organisations align individual and team efforts with company objectives. It features Goal Setting and Alignment, OKR Framework Support, Progress Tracking, Integration with Performance … customers are facing and why these problems are so important to solve. Build empathy around these customer problems with the appropriate audience, whether it's your team, the Product Management practice, our customers, the product group or the company at large. Create a product strategy that addresses the customer pain points and use quantitative and qualitative data to guide More ❯
and must be able to demonstrate capability in the following attributes though these are not all necessarily required for this specific role. Be a team player Have strong stakeholder management skills, with the ability to influence at a senior level to deliver in line with the agreed sourcing strategies and RTP's Sourcing experience - capable of running an RFx … complex sourcing projects Preparation of, or assisting in the preparation, of category plans and driving savings Ability to work independently, prioritize tasks, and adapt to changing business requirement Vendor management, including relationship management, performancemanagement, benchmarking Contract management including negotiating and implementing new contracts, license agreements, sub-contracts with back-to-back client terms, amendments … Manager for the UK, the key areas of responsibility will be as follows: Negotiate commercial terms and terms and conditions for different types of agreements Post contract award contract management Provide procurement support to client facing team Participate in the category definition and implementation of the category roadmap Attending meetings as required with internal stakeholders, vendors and procurement colleagues More ❯
and must be able to demonstrate capability in the following attributes though these are not all necessarily required for this specific role. Be a team player Have strong stakeholder management skills, with the ability to influence at a senior level to deliver in line with the agreed sourcing strategies and RTP's Sourcing experience - capable of running an RFx … complex sourcing projects Preparation of, or assisting in the preparation, of category plans and driving savings Ability to work independently, prioritize tasks, and adapt to changing business requirement Vendor management, including relationship management, performancemanagement, benchmarking Contract management including negotiating and implementing new contracts, license agreements, sub-contracts with back-to-back client terms, amendments … Manager for the UK, the key areas of responsibility will be as follows: Negotiate commercial terms and terms and conditions for different types of agreements Post contract award contract management Provide procurement support to client facing team Participate in the category definition and implementation of the category roadmap Attending meetings as required with internal stakeholders, vendors and procurement colleagues More ❯
of a Software Team Lead Engineer. Reporting to the Software Engineering Manager, the Software Team Leader will be responsible for providing technical leadership for software development work and line management for a small team of software engineers as well as their own technical tasks. The successful candidate will have excellent communication and leadership skills, strong software development skills and … The Role: - Proven experience in software development at a senior technical level, ideally on MS Windows platform, with complex software systems. Experience of team leadership including objective setting, appraisals, performancemanagement, etc. Proven experience of objected oriented design and use of software languages including C++, C# or Javascript. (Someone without C++ but with C# or Java would be … considered). Understanding of software version control and version control software such as SVN or Git. Familiarity with software change management and defect tracking systems such as Jira. Experience of working within Agile/Scrum and waterfall development lifecycles. Responsible For: - Technical leadership of a team of software engineers to support development of the company's simulation products including More ❯
merthyr tydfil, United Kingdom Hybrid / WFH Options
Head 4 Talent
IT, Procurement,Business Continuity and Disaster Recovery, Equality & Diversity, Financial Conduct Authority (FCA) 1 . Basic purpose of the job and its primary objectives: To assist the Board of Management and the Chief Executive in defining financial goals and policies, and in identifying financial opportunities. To manage the finances efficiently, effectively and within policies and budgets. To account for … all income and expenditure, assets and liabilities in an accurate and timely manner. To provide appropriate financial information to the Senior Management Team (SMT), Chief Executive, Board, funders and Welsh Government, Update and keep under review the 30-year business plan for financial modelling and funding requirements, To ensure that an effective information technology strategy is in place to … ensure the future proofing and security of systems and data, Lead the development and management of the People & Culture priority and Human Resources team, Manage the outsourced IT contract. Lead on the Internal Audit programme and strategy. Manage lease agreements for commercial lettings. Undertake the roles of Data Protection Officer (DPO), Anti-Money Laundering Reporting Officer and Approved Person More ❯
IT, Procurement,Business Continuity and Disaster Recovery, Equality & Diversity, Financial Conduct Authority (FCA) 1 . Basic purpose of the job and its primary objectives: To assist the Board of Management and the Chief Executive in defining financial goals and policies, and in identifying financial opportunities. To manage the finances efficiently, effectively and within policies and budgets. To account for … all income and expenditure, assets and liabilities in an accurate and timely manner. To provide appropriate financial information to the Senior Management Team (SMT), Chief Executive, Board, funders and Welsh Government, Update and keep under review the 30-year business plan for financial modelling and funding requirements, To ensure that an effective information technology strategy is in place to … ensure the future proofing and security of systems and data, Lead the development and management of the People & Culture priority and Human Resources team, Manage the outsourced IT contract. Lead on the Internal Audit programme and strategy. Manage lease agreements for commercial lettings. Undertake the roles of Data Protection Officer (DPO), Anti-Money Laundering Reporting Officer and Approved Person More ❯
ERP systems implementation and operations, with clear demonstration of progressive achievement and growth. Three to five years of leadership responsibility leading small to midsize teams and influencing senior-level management and key stakeholders. Hands-on experience in ERP applications such as Workday and Netsuite. Demonstrate design & integration of ERP workflows for employee management, compensation cycle, performancemanagement, budgeting, accounting, expense management, contract approvals, etc. Solid understanding of development technologies/tools such as databases, API integrations, test automation frameworks, data analytics, ETL transformation across different data sets. Deep understanding and experience implementing security and compliance requirements/controls. Strong analytical skills, with the ability to use data to drive decision making and measure success. Ability … long-term growth, sustainability, and scalability. Excellent written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. What you'll get: Generous performance-based bonus plans to all eligible employees - we share in our success as one team. Rich medical, dental, and vision coverage. Generous retirement contributions with 100% immediate vesting (regardless More ❯
Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital … the firm as the partner of choice for institutions seeking to safeguard their assets. Copper's finance team provides critical information to the company's leadership to facilitate effective management, strategic decision making and provide insights into key data and metrics driving our businesses growth. Our team has several disciplines including Finance Operations, Accounting, Financial Planning & Analysis, Tax, Revenue … important role in supporting the wider business through day-to-day operations (commercial deal support, invoice processing, cash collection, etc.), regular reporting (budget v actuals, forecasting, cash and liquidity management etc.), performancemanagement (KPI, sales metrics and financials) and other specialised activities (tax compliance/structuring, vendor selection etc.). Our team's goal is to be More ❯
production and maintenance of EUC standard operating procedures (SOPs) that improve efficiency and overall service. Utilizing their technical expertise and managerial skills, they will be responsible for the continual management and planning of the Teams workload, allocating resource in a constantly changing, and challenging environment, adapting and responding to urgent issues and the need for re-prioritisation, whilst also … planning and delivering the EUC element of projects and wider schemes. Stock management and ordering of EUC hardware and components to maintain service is an important aspect of the role, as is the associated on-going development and training of all team members. To deputise for the EUC Ops Manager as required and provide expert advice and operational support … desktop operating systems, associated hardware and applications High level of diagnostic and fault-finding knowledge/skills along with a broad range of IT knowledge/experience Absence and performancemanagement, and professional development of staff Service Desk/Helpdesk call logging systems Desirable Previous experience working as a leader in an IT environment Knowledge of Incident ManagementMore ❯
do work that matters to our local business and communities – supporting technical innovation and adoption of cutting-edge solutions across the UK. Working on complex engagements in Identity & Access Management this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and … critical security assessments for our diverse clientele. You'll wear multiple hats, acting as a technical expert, project manager, and strategic leader, driving both individual and team growth. Responsibilities: Management and delivery of penetration testing services to clients to include the following: Scoping Financial and risk management Delivery of testing and the oversight of testers Review of deliverables … QA) Coaching and developing team members through sharing of experience and knowledge. Performancemanagement of junior staff. Continuous development of self and team, including managing client feedback. Developing constructive client relationships, both inside and outside of KPMG. Developing an understanding of KPMG’s broader offerings to enable identification of business opportunities Business development including contributing to proposals and More ❯
Support (MCW) team. In this role, you'll play a key part in managing and analysing data from Hinckley Point C (HPC), organising technical workshops, and developing efficient data management tools and processes. Your work will support strategic decision-making, enhance information flow, and contribute to the MCW's Productivity Improvement Plan on this landmark infrastructure project. Key Responsibilities … validation, and analysis. Conduct bespoke data investigations to identify system anomalies, drive product development, and support process improvements. Create semi-automated analytical processes, document methodologies, and visualise data for performancemanagement and reporting. Promote data-driven decision-making by sharing insights, representing the programme in forums, and supporting the CWA data strategy. Knowledge, Skills, Qualifications & Experience Strong data … management and analytical skills, with experience handling large datasets and developing user-focused tools and reports. Expertise in Power BI dashboard creation and hands-on experience with Microsoft Power Apps. Solid understanding of Office 365 tools, especially Excel, PowerPoint, Word, SharePoint, and Teams. Experience with data warehousing, process automation, and machine learning tools and techniques. Familiarity with model-driven More ❯
our team within Vistry South East Midlands, at our Leicester office. As our Head of Development, you will lead our established development team, overseeing town planning, estimating and development management up to site commencement. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any … Registered Providers and PRS Operators on partnership contracts to deliver S106 and additionality Strong mathematic and IT ability Ability to assess and analyse information In depth understanding of budget management Excellent negotiation and networking skills A pragmatic approach to problem solving Has the ability to identify and manage risk, gathering and considering all the facts, including factors not directly … linked to immediate work but which may impact development and wider business Ability to follow and lead change management programmes Firm commitment to accountability, performancemanagement, target setting and monitoring Is a dynamic and inspirational leader, able to articulate a vision that creates excitement, enthusiasm and commitment from others Excellent communication skills Able to get buy-in More ❯
designing, architecting, and development of new features and services Maintaining existing services, ensuring operability and security Close working with Product Owners to make sure requirements are fully understood Line management for development teams, including target setting and performancemanagement Influencing the technological direction of Jisc, bringing technology and process improvements to other teams Implement and manage internal …/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access Annual Jisc performance award A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands More ❯