for resolution. Knowledge and Experience required: 7+ years of experience in EPM systems implementations and delivering financial MI requirements. Working understanding of accounting principles, consolidation & regulatory reporting and Enterprise PerformanceManagement (EPM) solutions. 5+ years of experience working in a global business environment. 5+ years working in Agile Scrum as a Business Analyst or Product Owner. OneStream or More ❯
City of London, Greater London, UK Hybrid / WFH Options
SystemsAccountants
for resolution. Knowledge and Experience required: 7+ years of experience in EPM systems implementations and delivering financial MI requirements. Working understanding of accounting principles, consolidation & regulatory reporting and Enterprise PerformanceManagement (EPM) solutions. 5+ years of experience working in a global business environment. 5+ years working in Agile Scrum as a Business Analyst or Product Owner. OneStream or More ❯
IP, and governance models for low-code and AI adoption. Team Development Line manage and coach a team of Power Platform consultants, supporting personal development and technical growth. Lead performancemanagement, succession planning, and recruitment with support from People Ops. Foster a high-performance, inclusive culture that reflects Changing Social’s POP and LOVE values. Customer Engagement More ❯
you! Your submission has been received! Oops! Something went wrong while submitting the form. Pricing scales based on team size and number of assessments De-risk my hiring Conduct performancemanagement Pinpoint where to invest me training budget Demonstrate the ROI of my enablement Thank you! Your submission has been received! Oops! Something went wrong while submitting the More ❯
Beverley, North Humberside, United Kingdom Hybrid / WFH Options
East Riding of Yorkshire Council
County Hall, Cross Street, Beverley, HU17 9BA Service area: Digital Change and Technology We are looking for a suitably qualified and experienced Performance Officer to join the Childrens Performance Team. You will lead on the development of performance reports and analyses to support operational management, strategic decision making and performance review in Childrens services at … East Riding Council. This role has a base at County Hall in Beverley, but agile working is supported. The Childrens Performance Team ensure there is an effective performancemanagement and information service for the Children, Families and Schools directorate, supporting all areas of childrens services including education, SEND and social care. This post will lead on the … reporting of data held in Azeuscare, our childrens social care case management system but will also support other aspects of childrens services reporting. The successful candidate will have experience in childrens social care data extraction, reporting, analysis and presentation and will have a good understanding of statutory reporting requirements. You will need excellent analytical skills and be confident using More ❯
CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion. Mode: Hybrid (2 days working from office) Purpose of Job The Senior Service Performance Analyst will lead the Service Performance function in SIAM team. Provides Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across … the Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners), helping ensure they achieve their strategic goals, meet their contractual obligations and agreed service levels or performance targets and provide best in class service to and Driving any underperformance or areas for improvement through Continual Service Improvement. Accountable for defining, documenting and integrating service performance & governance standards across Ecosystem, which may include defining key performance indicators and metrics to help ensure measuring and tracking IT service performance across the Ecosystem in a standard, consistent manner that drives stability, quality, efficiency and effectiveness, in line with ITIL best practice. The role entails chairing Service Review meetings, Service Performance & Governance forums and Continual More ❯
CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion. Mode: Hybrid (2 days working from office) Purpose of Job The Senior Service Performance Analyst will lead the Service Performance function in SIAM team. Provides Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across … the Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners), helping ensure they achieve their strategic goals, meet their contractual obligations and agreed service levels or performance targets and provide best in class service to and Driving any underperformance or areas for improvement through Continual Service Improvement. Accountable for defining, documenting and integrating service performance & governance standards across Ecosystem, which may include defining key performance indicators and metrics to help ensure measuring and tracking IT service performance across the Ecosystem in a standard, consistent manner that drives stability, quality, efficiency and effectiveness, in line with ITIL best practice. The role entails chairing Service Review meetings, Service Performance & Governance forums and Continual More ❯
Exposure Management Lead Department: Actuarial, Pricing & Analytics Employment Type: Permanent - Full Time Location: London Reporting To: Eileen Kee Description As the first dedicated Exposure Management Analyst within CFC, you will play a pivotal role in shaping and delivering our exposure management capabilities. This role offers a unique opportunity to help define and embed exposure management governance … ground up, while delivering critical modelling analysis and reporting to inform underwriting and strategic decision-making across the business. About the role Working closely with underwriters and the wider PerformanceManagement team, you will be responsible for ensuring that all exposures, both natural catastrophe (nat-cat) and non-nat-cat (predominantly Cyber and Terrorism) are accurately captured, assessed … and monitored in line with our risk appetite. You will support the design and implementation of exposure management tools and frameworks, enabling effective capture and interpretation of risk data, policy terms, and conditions. In addition, you will contribute to building and automating workflows for scheduled reporting and recurring modelling tasks, enhancing efficiency and analytical capabilities across the function. About More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
Birmingham (Hybrid Work Pattern) Contract Type: Initial 6 months with opportunity to go perm Hays is proud to be working in partnership with a local council to recruit a Performance and Data Manager to support a major transformation programme within the Customer Services function. This is a fantastic opportunity to contribute to a high-impact initiative that aims to … enhance service delivery for citizens and businesses across Birmingham. About the Role: As the Performance and Data Manager, you will play a key role in delivering the council's reporting responsibilities and driving performance improvements across Customer Services. Your insights and recommendations will directly support strategic decision-making and operational efficiency. Key Responsibilities: Lead the development and delivery … of performance reports and business intelligence to support excellent customer service. Analyse business performance data to identify trends, issues, and opportunities for improvement. Develop business cases and proposals to support service enhancements and change initiatives. Collaborate with stakeholders to implement data-driven strategies that reduce unnecessary customer interactions and promote channel shift. Provide financial impact analysis and advise More ❯
Facilities Helpdesk and Performance Manager- Warrington- Permanent- Full Time- 50k My client is currently recruiting for an experienced Facilities Helpdesk Manager to join and manage their busy Helpdesk Team based in Warrington. The ideal candidate will have experience Managing an Facilities Helpdesk Team leading and managing Perfomance. This position is paramount within the business and you will need to … have excellent people skills and be able to implement changes and procedures. Main Duties Line management of the Facilities Helpdesk team, with overall responsibility for timely delivery of all reactive, project and planned tasks, and responsibility for being Super User of the Concept Evolution system Management of the CAFM system and the team to ensure accurate and live … updating, compliance against the SLAs, KPIs and contractual obligations as noted in the Facility Management Agreements and to assist the Contract Manager and National Operations Manager in ensuring service delivery is achieved for the contract. Financial management which includes Raising Purchase Orders and Invoicing and approvals Delivering of training, and supporting the Contract Manager and National Operations Manager More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Michael Page
initiatives and contribute to the success of a leading organisation in the Technology & Telecoms industry. Based in Birmingham, this role will involve partnering with senior stakeholders to drive business performance through effective people strategies. Client Details This organisation is a well-established and reputable company within the Technology & Telecoms industry. Still operating in start up mode, they are known … for their innovative approach and commitment to excellence in their field. Description Collaborate with senior leaders to align HR strategies with business goals. Provide expert guidance on talent management, succession planning, and workforce development. Lead organisational change initiatives to support business transformation. Analyse HR metrics and provide insights to drive decision-making. Manage employee relations issues, ensuring compliance with … employment law. Support the implementation of performancemanagement frameworks. Develop and deliver HR policies that promote an inclusive workplace culture. Act as a trusted advisor to management on complex HR matters. Profile A successful Senior HR Business Partner should have: Proven experience in a senior HR role within the Tech, ideally SaaS. Strong knowledge of employment law More ❯
Employment Type: Permanent
Salary: £83000 - £87000/annum Bonus, holidays, Hybrid Working
sales team through a period of aggressive growth. This role is ideal for a process-driven SaaS sales leader who thrives in a fast-moving environment, excels at pipeline management , and knows how to coach and scale high-performing Account Executives. You'll report to both the CRO and Regional General Manager , owning day-to-day sales execution and … and individual targets with strong forecast accountability Support reps through complex deals and ensure call cadences and activity benchmarks are consistently met Deliver consistent revenue growth through strong pipeline management and team performance Collaborate with leadership to refine the GTM strategy as we expand across sectors Team Management & Coaching Build, coach, and lead a team of high … performing B2B AEs, providing tactical coaching and performancemanagement Foster a results-oriented, feedback-driven culture focused on ongoing skill development Identify skill gaps and lead regular sales training, role plays, and performance check-ins Customer & Market Engagement Build and deepen relationships with key customers and prospects Guide the team in targeting mid-market and enterprise clients More ❯
the SDR team with plans to hire 5 SDR’s over the next 3 months to push company wide strategic growth. Key skills include: ·New business sales development ·Account Management and client retention ·Stakeholder management ·Team Leadership ·Sales Strategy ·Coaching and Mentoring The role at a glance: ·You will play a pivotal role as a seasoned SDR Manager … or Sales Team Leader to oversee a small team of sales reps to focus on driving sales pipeline growth, managing teams performance, and ensure KPI targets are consistently achieved ·This will be done by delivering on outbound and inbound growth initiative goals, whilst managing, coaching, and developing a small team of 5 SDRs including performancemanagement responsibilities More ❯
We're looking for an Engineering Manager to lead and scale engineering teams in a fast-paced, high-growth environment. In this role, you'll balance technical leadership, project management, team management, and strategic execution , ensuring we build a high-performing, scalable, and secure platform. You'll work closely with Product, Design, and Leadership to drive innovation and … and high-quality standards. Collaborate with Product, Design, and Business stakeholders to align engineering efforts with company objectives. Collaborate with Staff Engineers to scale and optimise our platform , ensuring performance, security, and reliability as we grow. Foster a culture of technical excellence , guiding the team in best practices, code quality, and architectural decisions. People & Team Management Serve as … at Cryptio Lead and mentor a team of team leads and engineers, helping them grow in their careers. Hire, onboard, and retain top engineering talent . Foster a high-performance culture that values ownership, accountability, and continuous improvement. Conduct 1:1s, feedback sessions, and career development discussions to support team members' growth. Engineering Process & Collaboration Improve engineering workflows and More ❯
months in which to drive the company's vision of operational and strategic growth across all it's divisions. Key skills include: New business sales development Account Management and client retention Stakeholder management Team Leadership Sales Strategy Coaching and Mentoring The role at a glance: You will play a pivotal role as a seasoned SDR Manager or Sales … Team Leader to oversee a small team of sales reps to focus on driving sales pipeline growth, managing teams performance, and ensure KPI targets are consistently achieved This will be done by delivering on outbound and inbound growth initiative goals, whilst managing, coaching, and developing a small team of 5 x SDRs including performancemanagement responsibilities This More ❯
new environments, review cloud operational health, act as a key relationship owner, and help define our pre-sales and customer success methodologies. Your day to day: Talent Development and Management Team Leadership: Lead and mentor others, including a team of regional technical professionals, fostering a culture of continuous learning and professional growth. PerformanceManagement: Manage employee performance … potential customers. Technical Due Diligence: Assist in the evaluation of potential sales opportunities from a technical perspective, ensuring the feasibility and alignment with company capabilities. Customer Engagement and Relationship Management Customer Advocacy: Act as a trusted advisor to key customers, understanding their technical challenges and providing solutions that drive value and enhance their satisfaction. Post-Sales Support: Ensure a … and maintain strong technical relationships with key customer stakeholders, fostering long-term partnerships. Product and Market Insights Product Feedback: Gather and communicate customer feedback and market insights to product management and development teams to inform future product enhancements and innovations. Competitive Analysis: Stay informed about industry trends and competitor products, providing insights that help position the company's offerings More ❯
printing and mailing services, our client has evolved to focus on digital and software solutions. Today, it offers the most complete and integrated suite of cloud-based customer experience management solutions available on the market. The portfolio includes billing and payments, alerts and preference management, mobile apps, and utility mapping solutions. Our client provides performance-driven value … to more than 325 clients and their customers across North America. Scope of Position Reporting to the CEO and working with the senior management team, SVP's primary responsibility is to generate revenue by increasing sales through successful marketing for the entire organization, using market research, pricing, product marketing, marketing communications, advertising and public relations. Responsibilities Evaluate, develop, direct … and execute effective marketing plans and strategies consistent with the company's overall strategic objectives. Provide ongoing direction, performancemanagement and developmental support of the marketing team in all functional areas. Focus the marketing team to drive the business to increased revenue generation, growth, sector leadership, and ultimately profitability; Develop and execute a strategic marketing plan that results More ❯
guest experiences across our iconic global attractions. We're seeking a talented Platform Lead to lead the strategy, delivery, and ongoing optimisation of Merlin's Customer Identity and Access Management (CIAM) capabilities. About the role This is a high-impact position within the Digital & Data division, responsible for enabling secure, seamless, and scalable digital identity journeys across our global … guest-facing platforms. You'll oversee internal engineers and supplier delivery teams, ensuring high performance, strong governance, and alignment with business goals. Collaborating closely with cloud, data, application, and security teams. Responsibilities • Lead a team of talented and experienced engineers and specialists. Managing the team, providing training and performance management. • Lead the design, implementation, and maintenance of the … Identity Management platform, ensuring high performance, availability, and scalability. • Maintain and continuously improve service level agreements (SLAs) and operational KPI's • Lead the lifecycle of such platforms, including design, implementation and maintenance. • Collaboration with stakeholders, prioritising initiatives and aligning with business goals. • Deliver reports on platform usage, metrics and trends. Skills and Expertise • Bachelor's or MSc in More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Merlin Entertainments
guest experiences across our iconic global attractions. We're seeking a talented Platform Lead to lead the strategy, delivery, and ongoing optimisation of Merlin's Customer Identity and Access Management (CIAM) capabilities. About the role This is a high-impact position within the Digital & Data division, responsible for enabling secure, seamless, and scalable digital identity journeys across our global … guest-facing platforms. You'll oversee internal engineers and supplier delivery teams, ensuring high performance, strong governance, and alignment with business goals. Collaborating closely with cloud, data, application, and security teams. Responsibilities • Lead a team of talented and experienced engineers and specialists. Managing the team, providing training and performance management. • Lead the design, implementation, and maintenance of the … Identity Management platform, ensuring high performance, availability, and scalability. • Maintain and continuously improve service level agreements (SLAs) and operational KPI's • Lead the lifecycle of such platforms, including design, implementation and maintenance. • Collaboration with stakeholders, prioritising initiatives and aligning with business goals. • Deliver reports on platform usage, metrics and trends. Skills and Expertise • Bachelor's or MSc in More ❯
Filton, England, United Kingdom Hybrid / WFH Options
Capgemini Engineering
services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. Key Roles & Responsibilities Order Management & Follow-up Purchase Order (PO) Placement: Place and manage purchase orders with suppliers based on demand forecasts (e.g., from Material Requirements Planning - MRP) and internal purchase requests. Order Book … Management: Maintain and monitor the supplier order book, ensuring it reflects current needs and contractual agreements. Delivery Tracking & Expediting: Proactively track the status of supplier deliveries, identify potential delays, and take immediate action to expedite critical parts to prevent production stoppages. Delay Analysis & Escalation: Analyze reasons for delays, manage deviation processes, and escalate critical issues internally and externally to … ensure timely resolution. Supplier PerformanceManagement (Operational) Daily Performance Monitoring: Monitor supplier delivery performance (On-Time Delivery - OTD) and quality (On-Quality) daily. First-Level Problem Solving: Initiate and manage first-level corrective and preventive actions with suppliers for recurrent issues (e.g., using Practical Problem-Solving methodologies like 8D). Missing Parts Management: Actively manage More ❯
the internal support to the Airport+ production line (ROPS and AMDB products) including the out-sourced department. Continued support will be in the form of day-to-day workflow management, query resolution, problem solving and performancemanagement and also be able to update the Navblue products of Airport+ production line as per Navblue specifications and quality standards. … effectively within the team and to others departments any inconsistencies or missing information in the AIP and follow up corrective actions Manage personal workload effectively using organizational and time management skills to achieve scheduled production targets. Knowledge, Skills, Demonstrated Capabilities & Competencies: Demonstrate professional attitude, motivation and enthusiasm towards day-to-day tasks Show willingness to learn and develop: be … responsive and take action on positive and constructive feedback to improve personal performance whilst training and in production Communicate clearly and concisely, both written and verbally, within the team, department and externally Participate and demonstrate active listening skills in meetings and workshops as requested Collaborate, share ideas and work effectively to achieve collective team goals Take ownership of assigned More ❯
the internal support to the Airport+ production line (ROPS and AMDB products) including the out-sourced department. Continued support will be in the form of day-to-day workflow management, query resolution, problem solving and performancemanagement and also be able to update the Navblue products of Airport+ production line as per Navblue specifications and quality standards. … effectively within the team and to others departments any inconsistencies or missing information in the AIP and follow up corrective actions Manage personal workload effectively using organizational and time management skills to achieve scheduled production targets. Knowledge, Skills, Demonstrated Capabilities & Competencies: Demonstrate professional attitude, motivation and enthusiasm towards day-to-day tasks Show willingness to learn and develop: be … responsive and take action on positive and constructive feedback to improve personal performance whilst training and in production Communicate clearly and concisely, both written and verbally, within the team, department and externally Participate and demonstrate active listening skills in meetings and workshops as requested Collaborate, share ideas and work effectively to achieve collective team goals Take ownership of assigned More ❯
for their innovative approach and commitment to excellence in their field. Job Description Collaborate with senior leaders to align HR strategies with business goals. Provide expert guidance on talent management, succession planning, and workforce development. Lead organisational change initiatives to support business transformation. Analyse HR metrics and provide insights to drive decision-making. Manage employee relations issues, ensuring compliance … with employment law. Support the implementation of performancemanagement frameworks. Develop and deliver HR policies that promote an inclusive workplace culture. Act as a trusted advisor to management on complex HR matters. The Successful Applicant A successful Senior HR Business Partner should have: Proven experience in a senior HR role within the Tech, ideally SaaS. Strong knowledge … of employment law and HR best practices. Expertise in organisational development and change management. Excellent stakeholder management and influencing skills. A CIPD qualification or equivalent professional certification. Ability to work strategically while maintaining attention to detail. A proactive and solutions-focused approach to challenges. What's on Offer A competitive salary of £85,000 per annum. Comprehensive benefits package More ❯
We have around 500 technologists based predominantly in the UK, Singapore and increasingly in the US. What you will do The role has accountability for the platforms' design, capacity, performance and cost; and is empowered to take decisions to meet the required outcomes. The role also defines the strategy and roadmap for the platforms, managing the prioritisation of demand … technical solutions working with fee-earners to optimise the platforms to meet business needs. Work closely with Technology Services to own and oversee of the full operational lifecycle and performance of the platforms. Work as part of the Technology Platforms leadership team to collectively define, implement and operate the firm's core technology platforms. Maintain strong customer relationships with … critical, and challenging problems and escalations. Work with leadership from Information Security, Data Governance and others to ensure that platforms are compliant with data privacy, security and regulatory requirements. Performancemanagement of the platform teams from principal centres in London and Belfast; ensuring alignment with HR standards and policies. Work with strategic service providers (including Intapp), conducting regular More ❯
enable organizations and professions to confidently transform and shape their rapidly evolving world.We are a fast growth portfolio of specialised businesses that relies on a continuous focus on high performance, innovation and the best people, to maximise the value we deliver to customers to solve some of the world's most important problems. About the Role We're looking … of existing and new tools. Utilize deep Sales operations expertise to partner on key focus areas such as Go-To-Market, business and Sales operations planning, coverage optimization, demand management, pipeline and forecasting, and performancemanagement Requirements Relevant experience working in a Sales Operations role within a B2B sales organization, preferably Enterprise Software, SaaS, or Technology. Familiarity … with Sales technologies (i.e. SFDC, Marketo, Gainsight, SalesLoft, LinkedIn Sales Navigator) is preferred. Bachelor degree in Business or other relevant field. Strong understanding of Sales Operations processes, change management principles, methodologies, and tools. Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action. Collaboration and Teamwork: Works with others to deliver results More ❯