Leader As a Service Desk Team Leader, you will be responsible for assisting the Head of Service Desk in overall operations of the Managed Service Team. This will include management of your own team and working towards a select set of objectives including SLA’s, XLA’s and overall team performance with other team leaders to improve our … health care/medical benefits Annual Leave – 25-30* days plus B.H’s + optional 2 weeks unpaid. *Increases with time spent Experience: Coaching/mentoring, motivational skills and performancemanagement Flexibility to cope with an ever-changing workload and availability of resources Good understanding and technical capability Reports to: Head of Service Desk More ❯
information security, including the student misuse of computers, and to report these to the relevant parties To undertake any relevant training as required To participate in the Academy’s performancemanagement process To undertake any other duties as may be deemed necessary to carry out the role successfully or are commensurate with the role All staff are expected More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Capgemini Invent
a key role in: Contribute to strategic advice and thought leadership to clients on a wide range of finance-related topics with an emphasis on tangible value realisation and performance optimisation. Lead discrete workstreams in Finance & CFO engagements or smaller end-to-end engagements, including finance transformation, operating model & organisation design, process improvement, technology implementation, and strategic advisory, cost … development and the skills demand within the company, certifications etc. Your Profile You will have experience and expertise in the following areas: Experienced in business transformation and the programme management lifecycle, including: (1) a good knowledge of benchmarking practices and capability maturity assessments, (2) Expertise in developing compelling business cases highlighting the financial benefits and ROI of investments, and … technologies (GenAI, RPA, Analytics) and current/emerging market trends (e.g. Shared-Services, GBS, ERP/Digital Core), including their application in a finance context. Proven experience of engagement management (scope, deliverables and commercials) alongside experience leading small and medium multi-disciplinary delivery teams or workstreams. Currently working in a major Consulting firm, and/or in industry but More ❯
securing new business. Client Relationship Cultivation: Build and maintain strong, long-term client relationships, deepening existing partnerships and securing new business opportunities. Team Leadership: Oversee the recruitment, development, and performancemanagement of your team, ensuring staff are motivated, engaged, and performing at the highest level. Cross-Office Collaboration: Foster collaboration across the agency's offices, sharing best practices … track record of managing high-profile accounts. Business Development Expertise: A demonstrated ability to drive new business acquisition and expand client relationships, leading revenue growth and sustaining profitability. Team Management Skills: Strong leadership capabilities, with experience in motivating, mentoring, and managing a team to achieve shared goals and deliver excellence. Strategic Thinker: Sharp strategic thinking, with the ability to More ❯
London I am recruiting for a fantastic leisure job in West London for a leading leisure operator in the Health & Fitness sector. This is an incredibly exciting growing Leisure Management business. I am looking for an organised, proactive individual with a passion for compliance, health & safety and doing the right thing! This is a leisure job not to be … missed. You will work as part of the Senior Leadership Team and be involved in the development of strategy, planning, budget and performancemanagement for the service, and look to implement projects to improve 'health, safety and compliance' functional remit performance, drive effective and efficient work practices, and drive compliance with relevant legislation, codes of practice and … similar style business. What does the role entail? Work collaboratively with the Executive Leadership Team, Managers and staff across the organisation to ensure high standards of Health and Safety management are maintained. Develop and implement the Health, Safety & Compliance Strategy, including an annual action plan for H&S in line with the strategy. Review agreed policies and procedures and More ❯
excellent service delivery, engagement, and capability. Build confidence and capability within the team, supporting learning and upskilling in HR systems, digital processes, governance, and best practice. Oversee workload allocation, performancemanagement, and resource planning to meet SLAs, KPIs, and service quality targets. Act as a point of escalation for complex queries and technical issues, using sound judgement to More ❯
ensure financial objectives are achieved. Key Responsibilities: Lead end-to-end financial planning and reporting for a designated sub-programme. Provide strategic financial insights to support decision-making and performance management. Partner with cross-functional teams to ensure financial targets are met. Deliver high-quality analysis to inform key programme decisions. Skills & Experience: Fully qualified accountant (ACA, ACCA, CIMA More ❯
is willing to be on site 2 days per week minimum in Scotland, either at their Edinburgh or Glasgow site. Key Requirements Professional experience in the design, maintenance and management of Elastic stacks (Elasticsearch, Logstash, Kibana) Experience of configuring and maintaining large Elastic clusters Experience working with large data sets and elastic indexing best practices. Good understanding on Visualisation … components and techniques in Elasticsearch. Proven experience in performancemanagement and tuning of Elasticsearch environment. Strong experience in writing data ingestion pipelines using Logstash and other big data technologies. Are you interested in this position? If so, then please respond with your CV and I will be in touch ASAP. More ❯
is willing to be on site 2 days per week minimum in Scotland, either at their Edinburgh or Glasgow site. Key Requirements Professional experience in the design, maintenance and management of Elastic stacks (Elasticsearch, Logstash, Kibana) Experience of configuring and maintaining large Elastic clusters Experience working with large data sets and elastic indexing best practices. Good understanding on Visualisation … components and techniques in Elasticsearch. Proven experience in performancemanagement and tuning of Elasticsearch environment. Strong experience in writing data ingestion pipelines using Logstash and other big data technologies. Are you interested in this position? If so, then please respond with your CV and I will be in touch ASAP. More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Atrium Workforce Solutions Ltd
ensure that Social Security Scotland develops a future technology capability which can be rapidly changed to support business outcomes ELK SME Extension Professional experience in the design, maintenance and management of Elastic stacks (Elasticsearch, Logstash, Kibana) Experience of configuring and maintaining large Elastic clusters Experience working with large data sets and elastic indexing best practices. Good understanding on Visualisation … components and techniques in Elasticsearch. Proven experience in performancemanagement and tuning of Elasticsearch environment. Strong experience in writing data ingestion pipelines using Logstash and other big data technologies. Please feel free to contact myself – Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due More ❯
ensure that Social Security Scotland develops a future technology capability which can be rapidly changed to support business outcomes ELK SME Extension Professional experience in the design, maintenance and management of Elastic stacks (Elasticsearch, Logstash, Kibana) Experience of configuring and maintaining large Elastic clusters Experience working with large data sets and elastic indexing best practices. Good understanding on Visualisation … components and techniques in Elasticsearch. Proven experience in performancemanagement and tuning of Elasticsearch environment. Strong experience in writing data ingestion pipelines using Logstash and other big data technologies. Please feel free to contact myself – Daisy Nguyen (dnguyen@gibbsconsulting.com) at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also More ❯
as an Investment and Development analyst within Real Estate, Property or Housing? Do you enjoy creating insightful analysis and reporting to shape Investment and Development strategies and improve business performance? We have a fantastic opportunity to join our Investment and Development (I&D) Analytics team as an Insight Analyst (Investment & Development) on a Fixed term contract until the end … role will be part of a dynamic team delivering insightful analysis and driving innovation in systemised reporting via Power BI to support Investment and Development strategy, decision making and performance management. The key stakeholders of this role will be the I&D, Finance and IT teams. This role will work on high-impactful projects such as portfolio analysis, risk … analysis, capital allocation, rent analysis, sales analysis, disposals, retrofits and regeneration reporting. Main responsibilities include: Creating insight and analysis to understand the portfolio performance, asset quality, market performance, identifying risks and opportunities Providing recommendations by collaborating with stakeholders to drive continuous improvement of our investment strategy, portfolio performance and capital allocation Designing, delivering and maintaining systemised analytics More ❯
as an Investment and Development analyst within Real Estate, Property or Housing? Do you enjoy creating insightful analysis and reporting to shape Investment and Development strategies and improve business performance? We have a fantastic opportunity to join our Investment and Development (I&D) Analytics team as an Insight Analyst (Investment & Development) on a Fixed term contract until the end … role will be part of a dynamic team delivering insightful analysis and driving innovation in systemised reporting via Power BI to support Investment and Development strategy, decision making and performance management. The key stakeholders of this role will be the I&D, Finance and IT teams. This role will work on high-impactful projects such as portfolio analysis, risk … analysis, capital allocation, rent analysis, sales analysis, disposals, retrofits and regeneration reporting. Main responsibilities include: Creating insight and analysis to understand the portfolio performance, asset quality, market performance, identifying risks and opportunities Providing recommendations by collaborating with stakeholders to drive continuous improvement of our investment strategy, portfolio performance and capital allocation Designing, delivering and maintaining systemised analytics More ❯
strong architecture design skills in Power BI, creating models and designing reporting solutions for the business. The post holder will be responsible to assist in the delivery, development and management of a comprehensive business intelligence service and to ensure this environment will enable the Trust to achieve its clinical and business objectives. Previous Applicants need not apply Main duties … it is required. The post holder will be part of the Information team charged with the responsibility to lead the integration of a "business intelligence" philosophy and information/performancemanagement culture throughout the Trust in line with the IM&T Strategy. The post holder will have responsibility for supporting the development and implementation of the Trust-wide … s Data Warehouse, to support the provision of all reporting requirements transforming data from disparate corporate systems to bring this together to provide centralised information gathering along with automated performance and Business Intelligence reporting. About us Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected. We More ❯
Manager Location: Brentwood, Essex Salary: £40,000 £45,000 per annum (depending on experience) Reporting to: Operations Director About the Role We are a people-first, service-led facilities management business delivering mechanical, electrical, and building fabric maintenance to clients across the UK. Combining national capability with the responsiveness and personal touch of a boutique provider, were proud of … were looking for a skilled and motivated Service Delivery Manager to lead our Helpdesk and Compliance Coordination teams. This is a pivotal role responsible for maintaining high standards of performance, compliance, and client satisfaction across all service lines. Role Overview The Service Delivery Manager (SDM) will oversee the day-to-day performance of the Helpdesk and Compliance functions … and the Engineering Manager, youll coordinate communication between site teams, planners, and clients to ensure operational excellence. Youll act as the key link between the delivery teams and senior management driving efficiency, accuracy, and continuous improvement across all service operations. The role combines people leadership, systems management, and compliance oversight, and is ideal for someone who thrives in More ❯
to hire a Junior OneStream System Administrator to join their growing OneStream Technology Team . This is an exciting opportunity for someone eager to develop their career in Enterprise PerformanceManagement (EPM) within a fast-paced, collaborative environment click apply for full job details More ❯
practices. Experience in building databases with high availability (HA) in AWS Experience in building DB backups and disaster recovery of the database with data integrity and security. Experience in performancemanagement, tuning of the databases to remove bottlenecks and ensuring availability. Scalability techniques such as read replicas, caching. Knowledge of edge computing solutions like AWS Global Accelerator. Work More ❯
for the company-wide execution of Zilch's fraud risk framework-as designed by the Credit Risk, Fraud and Collections Strategy team-delivering operational resilience, customer protection, and measurable performance improvements at scale. The Fraud Operations Director will oversee multi-layered internal teams and external BPO providers, providinginspirational leadership, mentoring, and managementacross fraud detection, KYC, and chargebacks functions. They … mentor, and develop multi-domain teams and BPOs across fraud, KYC, and chargebacks. Establish strong leadership depth and succession planning, fostering a culture of accountability, continuous improvement and agile performance management. Champion cross-functional collaboration to ensure alignment between fraud operational delivery and wider business objectives. Enterprise Execution & Delivery at Scale Drive consistent, company-wide execution of fraud operations … bodies. Build external partnerships to enhance intelligence-sharing and coordinated responses to emerging fraud threats. Governance & Reporting Provide clear, actionable reporting to Executive Teams on fraud, KYC, and chargeback performance Maintain robust oversight of fraud-related losses, recoveries, and operational financial impact, recommending mitigations where appropriate. Ensure compliance with FCA, EU and other regulatory obligations while fostering shared accountability More ❯
We are seeking a dynamic and experienced Head of Technology Delivery to lead and scale our technology delivery team. This Associate Director level role is pivotal in driving high-performance delivery teams, driving our ambition towards Scaled Agile delivery, and ensuring delivery excellence across all technology initiatives. You will be responsible for overseeing the end-to-end delivery lifecycle … highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery across all streams. With direct line management responsibility for an existing team of project managers your leadership will help drive their performance and career growth, enabling better outcomes for Aztec. These are exciting times across … for the next stage of its own journey. What we are looking for: Making Change Happen: Makes the agenda clear and tangible. Distils the vision for change into concise performance priorities that are clearly articulated, understood, and actionable. Involves people in the process of contributing or shaping change plans - creates a coherent working change vision which enables people to More ❯
We are seeking a dynamic and experienced Head of Technology Delivery to lead and scale our technology delivery team. This Associate Director level role is pivotal in driving high-performance delivery teams, driving our ambition towards Scaled Agile delivery, and ensuring delivery excellence across all technology initiatives. You will be responsible for overseeing the end-to-end delivery lifecycle … highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery across all streams. With direct line management responsibility for an existing team of project managers your leadership will help drive their performance and career growth, enabling better outcomes for Aztec. These are exciting times across … for the next stage of its own journey. What we are looking for: Making Change Happen: Makes the agenda clear and tangible. Distils the vision for change into concise performance priorities that are clearly articulated, understood, and actionable. Involves people in the process of contributing or shaping change plans - creates a coherent working change vision which enables people to More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom
Culina Group Limited
in United Kingdom and Ireland. It provides chilled, ambient, contract packaging, and bonded logistics services, as well as value-added services, such as online visibility and systems integration, pallet management, and supply chain management. Job Description Joining Culina Group as the Head of IT Product Support you will be responsible for building and leading a high-performing support team … Service Level Agreements (SLAs) Define and monitor SLAs for application support and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders, highlighting areas for improvement and proposing corrective actions. Incident Management Lead the investigation and resolution of product-related incidents and outages, working closely with … cross-functional teams to minimize downtime and restore services quickly. Analyse root causes of incidents and implement preventive measures to reduce the likelihood of recurrence. Ensure that incident management processes align with industry best practices and adhere to agreed-upon service levels. Team Management Lead and manage a team of product support specialists, providing coaching, mentoring, and performanceMore ❯
an excellent team player, quick learner and self-starter dedicated to maintaining high quality standards. Experience working with large data sets and elastic indexing best practices. Proven experience in performancemanagement and tuning of Elasticsearch environment. Strong experience in writing data ingestion pipelines using Logstash and other big data technologies. com) at Gibbs Consulting/Atrium UK for More ❯
Location: Remote We're seeking a dynamic Connectivity Product Manager to take ownership of our network product portfolio while managing key vendor relationships. This unique role combines strategic product management with hands-on vendor and supplier oversight to ensure product excellence, seamless delivery, and cost efficiency. You'll be at the intersection of technology, business, and partnerships-driving product … for connectivity solutions including broadband, 5G, IoT connectivity, and enterprise network services. Own the end-to-end product life cycle: from market research and requirement gathering through to launch, performance tracking, and iteration. Manage relationships with vendors, suppliers, and partners to ensure timely delivery, quality, and adherence to service level agreements (SLAs). Negotiate contracts, manage vendor performance … market trends, competitor offerings, and customer feedback to identify opportunities and risks. Ensure compliance with relevant regulatory standards and industry best practices. Provide regular updates and reporting to senior management on product performance and vendor status. Requirements: Proven experience in product management within the connectivity, telecom, or network technology space. Strong understanding of connectivity technologies such as More ❯
in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centres in more than 175 countries. Pearson Professional Centres (PPCs) are part of an international … tests booked. Must be flexible and reliable - Saturdays and some evenings required. Key Responsibilities Act as Line manager for all test centre staff regarding employee relations, training & development, absence management and performance management. Support the Regional Manager in recruitment issues and conduct staff interviews as required. Carry out 1-2-1 meetings, Performance Reviews and Development Reviews … records, for communication to the Regional Manager. Create and send other reports and information as requested by the Regional Manager. Serve as the local contact point for operations, building management, site security, deliveries, vendors, etc., and elevate issues to the Regional Manager as appropriate. Verify correct staffing levels are maintained according to plan and notify the Regional Manager of More ❯
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, a … reporting that enable scalable, predictable growth across our go-to-market (GTM) teams. This role will work closely with the Sales and Marketing organisations while reporting into the Group Management Division, in order to ensure independent and GTM-wide visibility, planning and performance management. In addition to driving operational excellence, this role will partner with GTM leaders to … own Sales, Customer Success and Partner Operations and partner closely with Sales, Customer Success, Marketing, Marketing Operations, and Finance to enable cross-functional alignment, implement systems to continuously monitor performance, and ensure our GTM machine is efficient, data-informed, and improving. Responsibilities GTM Execution Partner with GTM leaders across Sales, Marketing, and Customer Success to execute the overall GTM More ❯