Plymouth, Devon, United Kingdom Hybrid / WFH Options
MediSolution
What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and … and willing to do so on occasion. In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performancemanagement, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performanceMore ❯
Rochester, Kent, South East, United Kingdom Hybrid / WFH Options
Technical Placements
Your responsibilities will include shaping development processes, ensuring the timely delivery of high-quality solutions, and collaborating closely with other departments within the R&D team and the Project Management Office. By enhancing use of modern software management tools like Atlassian Jira, you will improve software quality, streamline workflows and boost development efficiency. Moreover, you will play a … from high-level design to efficient technical solutions. Make key decisions to ensure solutions are robust, scalable, efficient, resilient, and secure. Manage Project Delivery Working closely with the project management team to plan and prioritize software development projects, allocate resources, run sprints, manage risk and delays, and set clear timelines and milestones. Oversee the team's delivery of new … speed iterations and measurable improvements in code quality. Encourage continuous enhancement of coding practices. Foster a culture of continuous improvement within the team. Champion internal processes and modern software management tools to product development. Stay Updated with Industry Trends Keep abreast of the latest industry trends, technologies, and best practices in software engineering. Play a pivotal role in shaping More ❯
system supports the strategic objectives of the HR department and the organization. WHAT DOES THIS ROLE DO? As our HRIS Business Analyst, you will be responsible for: HRIS System Management & Optimisation Manage and administer the HRIS, ensuring that it is up-to-date, user-friendly, and aligned with business needs. Troubleshoot and resolve HRIS-related issues in collaboration with … best practices. Serve as the primary point of contact for HRIS-related user inquiries and issues. Develop user documentation and training materials for HRIS users across the organization. Project Management & Implementation Lead or participate in HRIS-related projects, such as system upgrades, new feature rollouts, or integrations with other enterprise systems. Coordinate with cross-functional teams (HR, IT, Finance … laws, data privacy regulations (e.g., GDPR) and company policies. Work with HR and legal teams to ensure that all employee data in the HRIS is protected and secure. Vendor Management Collaborate with external HRIS vendors to manage system enhancements, maintenance, and troubleshooting. WHAT DO I BRING TO THE ROLE? You just might be our next superstar if you have More ❯
Performance Reporting Manager 3 Month Contract Bristol (3 days onsite) Day Rate Inside IR35 Role Overview The Performance Reporting Manager is a key role in supporting the shaping of the company's strategic direction, optimising performance outcomes, and contributing to a culture of excellence and growth. The role includes leading a team responsible for the creation, analysis … and dissemination of key performance reports across critical teams such as Field Operations, Asset Management, Connections and Customer Excellence. The ideal candidate will have a strong background in data analytics, business intelligence, and performancemanagement, with an ability to translate complex data into compelling narratives for stakeholders at all levels. Role Responsibilities Performance Strategy Setting … Set and overseen the implementation of a strategy to improve how performance is managed through the organisation, supporting the shift towards a data driven culture. Performance Reporting & Analytics: Oversee the design, production, and distribution of comprehensive performance reports. Develop and implement dashboards and data visualisation tools to enhance report accessibility and understanding. Team Leadership & Development: Lead and More ❯
Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. Krispy Kreme’s Franchise Performance Manager will play a critical role in improving our franchise partners’ profitability by enhancing visibility into our network’s sales & product mix, financials, and operational efficiency metrics. You will … define key performance indicators (KPIs), ensure the right data inputs are collected, and work cross-functionally to integrate and visualize this data for strategic decision-making. This role requires a strong analytical mindset, the ability to work with both franchisees and internal teams, and experience in data integration and dashboard visualization. A TASTE OF WHAT YOU WILL BE DOING … Define & Standardize KPIs: Identify key metrics to track franchise performance, ensuring alignment with business goals. Data Collection Strategy: Determine the required inputs for KPI calculation and identify sources such as POS systems, manual entries (e.g., Smartsheet), and OCR tools (e.g., Adobe). Franchisee Collaboration: Work closely with franchise partners to streamline data collection processes and improve reporting consistency. Data More ❯
Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. Krispy Kreme’s Franchise Performance Manager will play a critical role in improving our franchise partners’ profitability by enhancing visibility into our network’s sales & product mix, financials, and operational efficiency metrics. You will … define key performance indicators (KPIs), ensure the right data inputs are collected, and work cross-functionally to integrate and visualize this data for strategic decision-making. This role requires a strong analytical mindset, the ability to work with both franchisees and internal teams, and experience in data integration and dashboard visualization. A TASTE OF WHAT YOU WILL BE DOING … Define & Standardize KPIs: Identify key metrics to track franchise performance, ensuring alignment with business goals. Data Collection Strategy: Determine the required inputs for KPI calculation and identify sources such as POS systems, manual entries (e.g., Smartsheet), and OCR tools (e.g., Adobe). Franchisee Collaboration: Work closely with franchise partners to streamline data collection processes and improve reporting consistency. Data More ❯
ETL) from various sources. Ensure data accuracy, integrity, and consistency across all reports and dashboards. Analyse large datasets to identify trends, patterns, and actionable insights. Optimise Qlik applications for performance and scalability. Provide training and support to end-users on Qlik tools and data interpretation. Document data models, processes, and dashboard logic. Client Relationship Management:Develop and maintain … strong, collaborative relationships with key strategic clients. Act as the primary point of contact for assigned client PerformanceManagement:Manage key performance indicators (KPIs) and regularly monitor their performance. Continuous Improvement:Drive reporting for continuous improvement through collaboration with the client and field teams and feedback. Reporting & Analysis:Prepare regular reports on National and Regional performance … e.g., AWS, Azure, GCP). Familiarity with other BI tools (e.g., Power BI, Tableau). Knowledge of scripting languages Understanding of data governance and security best practices. Client Relationship Management: Develop and maintain strong, collaborative relationships with key strategic clients. Act as the primary point of contact for assigned client PerformanceManagement: Manage key performance indicators More ❯
for overseeing and managing client projects from inception to completion, ensuring they are delivered on time, within scope, and within budget. This role requires a strong background in project management, excellent communication skills, and the ability to lead cross-functional teams. Key Responsibilities: Project Planning and Execution: Involvement and leadership demonstrated in early Pre-Sales engagements e.g. Client meetings … and project delivery Plan, execute, and finalize projects according to strict deadlines and within budget. Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders. Develop detailed project plans and manage project timelines. Monitor and report on project progress, identifying and mitigating risks and issues (RAID etc) Manage changes to project scope … Daily/Weekly sessions and Steer Co’s Ability to flexibly operate projects in Agile and Waterfall methodologies Identify areas for project growth to support client Strategic objectives People Management Team Leadership: Lead, mentor, and motivate project team members, fostering a collaborative and high-performance work environment. Assign tasks and responsibilities to team members based on their skills More ❯
for overseeing and managing client projects from inception to completion, ensuring they are delivered on time, within scope, and within budget. This role requires a strong background in project management, excellent communication skills, and the ability to lead cross-functional teams. Key Responsibilities: Project Planning and Execution: Involvement and leadership demonstrated in early Pre-Sales engagements e.g. Client meetings … and project delivery Plan, execute, and finalize projects according to strict deadlines and within budget. Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders. Develop detailed project plans and manage project timelines. Monitor and report on project progress, identifying and mitigating risks and issues (RAID etc) Manage changes to project scope … Daily/Weekly sessions and Steer Co’s Ability to flexibly operate projects in Agile and Waterfall methodologies Identify areas for project growth to support client Strategic objectives People Management Team Leadership: Lead, mentor, and motivate project team members, fostering a collaborative and high-performance work environment. Assign tasks and responsibilities to team members based on their skills More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
National Highways
You will lead the region's On-Road Traffic Officers, providing guidance and directing the work of the teams, ensuring they deliver a high quality, traffic, incident, and response management service, which directly contributes to the Region's overall performance. This is a 24/7 operation with managers and Traffic Officers working in shifts to ensure continuous delivery … considered for this position and during employment. Provide guidance and direction to Traffic Officers and front-line team managers and set objectives for the wider team, supporting and developing performance and managing resources to ensure required knowledge and competence is maintained. Act as incident commander on behalf of National Highways for more complex incidents to ensure all those involved … the incident and restore the network in a timely manner Maintain the customer experience and safety considerations at the forefront of decision making, ensuring effective deployment of resources and management of activities needed to monitor, maintain and/or resolve daily traffic flow issues. Foster a positive operational culture, which promotes high performance, recognises and develops talent, and More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Tempest Jones Recruitment
potential, and contributing to the creation of a sustainable, inclusive, and prosperous world where opportunities are accessible to all. They provide independent advice and utilise innovative technology to enhance performance and safeguard the commercial interests of their clients engaging in real estate, infrastructure, and natural resource investment programmes. By investing heavily in bespoke technology, they remain at the forefront … of digital innovation, ensuring optimal solutions for their clients. The role They are now seeking a Senior Project Manager to join their Project Management team in their Manchester office to grow their data centre offering, as well as lead on a major data centre project. Later projects and opportunities include other large hyperscale data centres, advanced manufacturing facilities, and … internationally with a best in class employee relocation programme. This role presents an excellent opportunity for a proactive individual to take responsibility for providing all services relating to project management across the region, and will be responsible for a team of Project Managers, leading on a flagship data centre project. Main purpose of the role; To lead and coordinate More ❯
Senior EPM Consultant – EPM (Enterprise PerformanceManagement), Functional Consultant, Anaplan, Financial Consolidation and Reporting (FCR), Reporting, Planning, Consulting, OneStream, SAP, BI, Client Facing, Pre Sales, Remote, Global delivery, £60,000 - £80,000 + OTE, Permanent Catch Resource Management are supporting a growing Anaplan Partner consultancy, searching for an experienced Senior EPM Consultant , to join their expanding professional … team. Recognised for delivering smart, forward-thinking EPM solutions, this organisation partners with global clients to implement technologies such as Anaplan Financial Consolidation and Reporting (FCR) and Anaplan Disclosure Management This position offers the chance to work across the full lifecycle of enterprise-scale projects—from early-stage scoping and estimating through to hands-on delivery. You’ll collaborate … budget, along with excellent stakeholder engagement and communication abilities. Desirable Familiarity with BI and dashboarding tools (e.g. SAP Analytics Cloud, Tableau, Qlik), along with experience or background in project management, finance, accounting, or business planning. Main Responsibilities : Lead end-to-end delivery of EPM projects, from pre-sales and scoping through to implementation and support. Collaborate with clients to More ❯
Stockton-on-Tees, Cleveland, England, United Kingdom
Reed
our growing data team. In this role, you will lead a small team of Data Engineers and Analysts, driving the design, development, and maintenance of scalable, secure, and high-performance data solutions on the Microsoft Azure platform. You will provide hands-on technical leadership while shaping the strategic direction of the data infrastructure to support analytics, reporting, and business … collaboration, and continuous improvement. Design, build, and optimise data pipelines, data models, and data warehouses using Azure Synapse Analytics, Azure Data Factory, and Azure SQL. Ensure the reliability and performance of data pipelines and infrastructure. Collaborate with stakeholders and analysts to deliver impactful dashboards and reports using Power BI. Provide technical guidance and support, acting as a subject matter … practices. Develop and maintain ETL processes using SQL, SSIS, and Azure Data Factory. Integrate data from diverse sources including internal databases, APIs, and third-party providers. Monitor and tune performance of data components, ensuring data quality, consistency, and timeliness. Automate deployment and data processing tasks where appropriate. Document data flows, lineage, and transformation logic to support transparency and maintainability. More ❯
our growing data team. In this role, you will lead a small team of Data Engineers and Analysts, driving the design, development, and maintenance of scalable, secure, and high-performance data solutions on the Microsoft Azure platform. You will provide hands-on technical leadership while shaping the strategic direction of the data infrastructure to support analytics, reporting, and business … collaboration, and continuous improvement. Design, build, and optimise data pipelines, data models, and data warehouses using Azure Synapse Analytics, Azure Data Factory, and Azure SQL. Ensure the reliability and performance of data pipelines and infrastructure. Collaborate with stakeholders and analysts to deliver impactful dashboards and reports using Power BI. Provide technical guidance and support, acting as a subject matter … practices. Develop and maintain ETL processes using SQL, SSIS, and Azure Data Factory. Integrate data from diverse sources including internal databases, APIs, and third-party providers. Monitor and tune performance of data components, ensuring data quality, consistency, and timeliness. Automate deployment and data processing tasks where appropriate. Document data flows, lineage, and transformation logic to support transparency and maintainability. More ❯
requirements of transparency, fairness and accountability in the entire procurement and contract implementation processes. PODD adds value through appropriate, timely and effective procurement and through active contract/supplier management and an ongoing assessment of value for money, working closely with internal clients to deliver a continuous improvement approach to procurement and supplier management activities, and maintain up … taken by the Bank to procurement undertaken by the Bank's clients and for the Bank's own requirements. Accountabilities & Responsibilities Where managing a small team, monitoring and managing performance, supporting staff development and engagement and leading on talent management activities including but not limited to coaching, training and mentoring team members. Taking the procurement lead in multi … develop and deliver long-term (minimum a year) operational and commercial strategies, enabling optimal outcomes through advice and structured project support; Leading negotiations and drafting contracts and agreements, including management and resolution of issues arising from project implementation. Drafting market data, spend analysis and other procurement reporting for the Associate Director, PODD Corporate, summarising the analyses in a coherent More ❯
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performancemanagement applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performancemanagement applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performancemanagement applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performancemanagement applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performancemanagement applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
to PhD level in a subject relevant to Digital Health Evidence of continuing professional development relevant to the post Qualified at practitioner level of a recognised programme/project management methodology (Prince 2/MSP) Membership of an appropriate professional body Agile methodology or equivalent experience Change Management Qualification Experience Significant recent experience and track-record of working … Evidenced through a track-record over 5+ years of having authored published strategies, presentations at conferences/leadership forums & peer-reviewed published conference abstracts & academic publications Professional higher level management experience across Performancemanagement, Information management, and Strategic development Track record of delivery at Director/Senior management level, including significant exposure at Board level … improvement methodologies and evidencegeneration. Examples of leading change at a national level in the creation and delivery of innovative digital health solutions Evidencing experience of being responsible for budget management in line with the key areas of responsibility Significant experience of forging relationship with national bodies and track record of gaining support and funding to support research & Innovation in More ❯
Bangor, County Down, United Kingdom Hybrid / WFH Options
TiVo Corporation
climate of innovation, proactive problem solving and transparency Providing mentoring and guidance Promoting an environment of continuous improvement Supporting their own growth and development and that of the team Performancemanagement Meeting regularly with the team in-person to maintain a strong sense of collaborative development. Leads and owns the development of each product owned by the team. … conference presentations, or open-source contributions Demonstrable understanding of Scrum and agile development Build systems, automated testing and continuous integration Cross platform and mobile application development BENEFICIAL Recognized technology management qualification or certification Experience with Microsoft's audio framework for Windows e.g. Audio Processing Objects, WASAPI, SASAPI and MMDevice API C+, .NET5 or above, Python 3.x, Jenkins or other … CI/CD, UWP, Desktop Bridge, ZeroMQ and XML : At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes. Our employees and their families More ❯
PhD level in a subject relevant to Digital Health Evidence of continuing professional development relevant to the post Desirable Qualified at practitioner level of a recognised programme/project management methodology (Prince 2/MSP) Membership of an appropriate professional body Agile methodology or equivalent experience Change Management Qualification Experience Essential Significant recent experience and track-record of … Evidenced through a track-record over 5+ years of having authored published strategies, presentations at conferences/leadership forums & peer-reviewed published conference abstracts & academic publications Professional higher level management experience across Performancemanagement, Information management, and Strategic development Track record of delivery at Director/Senior management level, including significant exposure at Board level … improvement methodologies and evidencegeneration. Examples of leading change at a national level in the creation and delivery of innovative digital health solutions Evidencing experience of being responsible for budget management in line with the key areas of responsibility Significant experience of forging relationship with national bodies and track record of gaining support and funding to support research & Innovation in More ❯
growth, and commercial viability. Develops and manages effective working relationships with internal stakeholders and external vendors across global locations. Develops, implements, and optimizes tools, processes, and practices for product management function to enhance operational efficiency and scalability. Oversees product management documentation, knowledge management, and tooling (e.g., Jira, Notion). Partners with stakeholders to define key performance … manages, develops, trains, reviews, and sets goals for department and staff. Establishes goals for team in accordance with company and division plan and vision. Ensures the team understands the performance standards of their department and has a clear understanding of their own individual performance. Ensures high productivity and adherence to turnaround time schedule by problem solving, motivating, and delegating. … supports team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies. Handles employee relations matters including but not limited to performancemanagement and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters. Assess and ensure appropriate staffing More ❯
Head of Support Performance at Judge.me Closing the Trust Gap in E-commerce Location: Hybrid (2 days in Shoreditch office near Old Street, London) Salary: £80-90k (includes comprehensive benefits package) Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. In a … reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology-first support operation that directly fuels our growth engine. This role demands a strategic technologist who will maximize … AI automation using Intercom's Fin AI while maintaining rigorous performance standards across our contractor network. You'll build systems and processes that transform support from a traditional cost center into our revenue driver in the Shopify ecosystem. What Makes This Role Special You'll join at a critical transformation moment, reporting directly to the CEO with full ownership More ❯