What Can You Expect? Build & Lead High-Performing Teams Lead multiple engineering teams, fostering a culture of technical excellence and continuous improvement. Drive engineering best practices, quality standards, and performance metrics. Mentor and develop engineers to help them grow their careers and impact. Collaborate with Product and Design to optimize team structure and delivery. Drive Technical Excellence Champion quality More ❯
London, England, United Kingdom Hybrid / WFH Options
Tripadvisor
processes. 5+ years' experience in a product role for a consumer facing app. A passion for creating user-centric products. Proven ability to create, analyze and communicate analytics and performance metrics. Able to work effectively and collaboratively with engineering, analytics and design functions Desire to work in a fast-paced, results drive environment with a diverse set of responsibilities. More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
data prerequisites are met. Transparency and accountability are critical. The role will ensure the generation and dissemination of meaningful Management Information (MI) to provide visibility into progress, risks, and performance metrics. Business Area The development team is seeking a highly capable and versatile Technical Scrum Master with deep expertise in Agile methodologies to support a major application migration initiative. More ❯
data prerequisites are met. Transparency and accountability are critical. The role will ensure the generation and dissemination of meaningful Management Information (MI) to provide visibility into progress, risks, and performance metrics. Business Area The development team is seeking a highly capable and versatile Technical Scrum Master with deep expertise in Agile methodologies to support a major application migration initiative. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
SMBC Group
data prerequisites are met. Transparency and accountability are critical. The role will ensure the generation and dissemination of meaningful Management Information (MI) to provide visibility into progress, risks, and performance metrics. Business Area The development team is seeking a highly capable and versatile Technical Scrum Master with deep expertise in Agile methodologies to support a major application migration initiative. More ❯
Digital Performance Analyst - Consultant Location: Hybrid - Newcastle, Edinburgh, Glasgow, Leeds, Manchester, Birmingham, London Permanent, Full-Time £45,000-£55,000(My client can not offer sponsorship for this role) Are you driven by data and motivated by impact? This role offers the opportunity to work on meaningful digital projects that improve public and private sector services. As a Digital … Performance Analyst, you’ll work in multidisciplinary teams to turn data into insights and support service improvement through evidence-based decision making. Role Summary As a Digital Performance Analyst (Consultant level), you will: Work within agile product delivery teams to design and implement performance measurement frameworks that support service goals, user needs, and KPIs. Select and apply … practice. Guide and support junior analysts, offering feedback and mentoring to promote capability growth. Understand and adapt to the needs of different stages in the product lifecycle, using appropriate performancemetrics accordingly. Essential Experience Use of digital analytics platforms (e.g., GoogleAnalytics, Splunk, Datadog). Experience working in a GDS-aligned environment within a government setting. Development of service More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
True North Group
Digital Performance Analyst - Consultant Location: Hybrid - Newcastle, Edinburgh, Glasgow, Leeds, Manchester, Birmingham, London Permanent, Full-Time £45,000-£55,000(My client can not offer sponsorship for this role) Are you driven by data and motivated by impact? This role offers the opportunity to work on meaningful digital projects that improve public and private sector services. As a Digital … Performance Analyst, you’ll work in multidisciplinary teams to turn data into insights and support service improvement through evidence-based decision making. Role Summary As a Digital Performance Analyst (Consultant level), you will: Work within agile product delivery teams to design and implement performance measurement frameworks that support service goals, user needs, and KPIs. Select and apply … practice. Guide and support junior analysts, offering feedback and mentoring to promote capability growth. Understand and adapt to the needs of different stages in the product lifecycle, using appropriate performancemetrics accordingly. Essential Experience Use of digital analytics platforms (e.g., GoogleAnalytics, Splunk, Datadog). Experience working in a GDS-aligned environment within a government setting. Development of service More ❯
About the Role: Grade Level (for internal use): 14 Head of Revenue Operations, Performance Analytics & Martech The Team: This senior leadership role reports directly to the Managing Director, Head of Enterprise Marketing Strategy and Demand Generation Center of Excellence. The Head of Revenue Operations, Performance Analytics & Martech oversees three critical functions that power modern B2B marketing: revenue operations … marketing performance measurement, and the Martech ecosystem. This integrated structure ensures that enterprise marketing is accountable, data-driven, and technology-enabled, aligning directly to business growth and client outcomes. In collaboration with functions such as Sales Operations and Corporate Technology, it directly oversees functions critical to enterprise marketing's operational effectiveness, including: Revenue Impact Modeling & Performance Analytics (data … Responsibilities and Impact: Strategy & Leadership: Build and evolve the revenue operations function, aligning marketing planning, execution, and measurement with go-to-market priorities. Lead a high-performing team across performance analytics, Martech, and data enablement. Serve as the strategic partner to the CMO's leadership team and divisional RevOps peers to drive consistency, integration, and insight. Collaborate closely with More ❯
safe work environment Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations Responsible for the overall Quality, Productivity and dark store performance Appraise performance; resolve problems; and address staffing needs Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. … Ensuring Building health and inventory metrics with best in class quality metrics Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. Proactively identify and lead process improvement initiatives Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. Carryout resources planning periodically and … holder management and project management skills Do cross functional and cross mile interfacing and take up for the best practices and initiatives BASIC QUALIFICATIONS 2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights More ❯
initiatives. Key Job Responsibilities Ensure a safe work environment Lead and supervise a team of team leaders, supported by PAs in Operations Oversee overall quality, productivity, and dark store performance Appraise performance, resolve issues, and address staffing needs Review work forecasts and determine productivity requirements to meet objectives Maintain building health and inventory metrics with top-quality … team development, and create leadership pipelines Maintain good stakeholder and project management skills Coordinate cross-functionally to implement best practices and initiatives BASIC QUALIFICATIONS 2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon experience Ability to work flexible schedules, including weekends, nights, and holidays PREFERRED QUALIFICATIONS 2+ years of experience … with performancemetrics, process improvement, or lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application and hiring process, please visit this link . For regions not listed, contact your Recruiting Partner. Posted: Multiple dates in May 2025, with recent updates Amazon is an equal More ❯
ship customer orders. In this role on the MSP CX team, you will work directly with product development and on-level reliability, maintenance, and engineering teams to maximize the performance of advanced robotics systems. You are responsible for being the link between on-site technicians and engineers working within the MSP organization. You will launch new systems, develop and … implement preventative maintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support, share best practices, and implement continuous improvement initiatives across Amazon's customer fulfillment network. You will develop and implement standard operating procedures, performancemetrics, and feedback mechanisms to enable the MSP CX team to effectively scale. You will work closely with a … technical support team and regional support managers to build a cohesive team responsible for the safety, reliability, and performance of emerging robotics technology. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. Key job responsibilities Provide on-site support for new More ❯
implement, track, and optimize our online marketing campaigns across all digital channels. The ideal candidate is data-driven, creative, and passionate about digital marketing trends, SEO, social media, and performance marketing. Working closely with our Content Manager, the successful candidate will develop a digital-first approach to drive brand awareness, engagement and client acquisition, tracking performance and ROI. … traffic and conversion of high-quality leads. Manage and optimize Google Ads and other paid media campaigns to maximize ROI. Monitor and manage the website in Wordpress, including the performance using Google Analytics, Google Search Console, and other tracking tools. Manage social media accounts, schedule posts, and engage with the audience to build community. Monitor and report on the … performance of digital paid media campaigns, including key metrics such as CPC, CPA and ROI, providing actionable insights for continuous improvement. Analyze key performancemetrics and generate reports with insights and recommendations. Collaborate with designers, developers, and content creators to ensure brand consistency. Stay updated on emerging trends, algorithm changes, and best practices in digital marketing. More ❯
London, England, United Kingdom Hybrid / WFH Options
Linklaters
The team strives to deliver a premium technology support experience to all Linklaters staff. This is delivered through adherence to service level agreements, managing escalations, refining processes, and monitoring performancemetrics, while fostering communication and collaboration to deliver exceptional customer service and support for the Firm. Oversees day-to-day global service desk operations ensuring that service level … customer satisfaction through effective communication and problem-solving. Establishes, refines, and maintains effective service desk processes, procedures, and policies and ensuring team adherence. Defines, produces and monitors services through metrics and key performance indicators. Develops & implements continuous improvement measures to ensure customer satisfaction.. Conducts regular quality assurance checks on team performance, adherence to targets and customer satisfaction. … solving skills to ensure customer satisfaction. Knowledge in developing and implementing advanced service desk protocols and processes to deliver excellent user experience. Ability to analyse and utilise service desk metrics to help to drive innovative solutions to improve the efficiency and effectiveness of the service. Experience in performing quality assessments on staff interactions to maintain exceptional service standards. Skilled More ❯
commerce strategy, driving revenue, enhancing the full end-to-end user journey, and launching new growth initiatives. You’ll work cross-functionally across product, PPC/SEO, UX, and performance teams to test, optimise, and scale activity while championing a seamless customer experience. Note: This role does not own brand consistency (which sits with the Head of Brand & Content … growth initiatives (e.g., loyalty programmes, affiliates, refer-a-friend, market expansion) Lead a culture of continuous improvement through A/B and multivariate testing Monitor e-commerce KPIs and performancemetrics, using data to guide decisions Collaborate with PPC/SEO, finance, product, and supply chain to align digital activity with company goals Maintain e-commerce KPIs and … performancemetrics, using data to guide decisions Work with the UI/UX team to test and implement changes that improve usability, conversion, and retention Build and manage the e-commerce team: hiring, coaching, and setting performance goals Skills & Experience 5+ years of senior-level e-commerce experience with a track record of driving revenue growth Degree More ❯
ship customer orders. In this role on the MSP CX team, you will work directly with product development and on-level reliability, maintenance, and engineering teams to maximize the performance of advanced robotics systems. You are responsible for being the link between on-site technicians and engineers working within the MSP organization. You will launch new systems, develop and … implement preventative maintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support, share best practices, and implement continuous improvement initiatives across Amazon's customer fulfillment network. You will develop and implement standard operating procedures, performancemetrics, and feedback mechanisms to enable the MSP CX team to effectively scale. You will work closely with a … technical support team and regional support managers to build a cohesive team responsible for the safety, reliability, and performance of emerging robotics technology. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. Key job responsibilities Provide on-site support for new More ❯
craft precise, data-driven strategies across diverse digital channels, including paid advertising, social media, email marketing, search engine marketing, and content creation. You will continuously monitor and interpret campaign performancemetrics to refine initiatives for maximum effectiveness. Collaborating closely with the sales team and fellow marketing professionals, you will ensure alignment of digital marketing efforts with broader business … attract new leads Create and manage paid advertising campaigns (PPC, display ads, retargeting ads) across various platforms such as Google Ads, Facebook Ads, and LinkedIn Monitor and analyse campaign performance using tools like Google Analytics, social media analytics, and email marketing reports to track the performance of campaigns and make data-driven adjustments Create and manage email marketing … dynamics to tailor marketing strategies effectively. Digital marketing expertise - Proficiency in SEO, PPC, social media advertising, email marketing, and content marketing Data analysis and interpretation - Ability to analyse campaign performancemetrics and customer data to optimise marketing efforts Experience with Marketing Automation Tools - Familiarity with platforms like Google Analytics (GA4), Pardot, Salesforce, LinkedIn Campaign Manager and Social Media More ❯
ship customer orders. In this role on the MSP CX team, you will work directly with product development and on-level reliability, maintenance, and engineering teams to maximize the performance of advanced robotics systems. You are responsible for being the link between on-site technicians and engineers working within the MSP organization. You will launch new systems, develop and … implement preventative maintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support, share best practices, and implement continuous improvement initiatives across Amazon's customer fulfillment network. You will develop and implement standard operating procedures, performancemetrics, and feedback mechanisms to enable the MSP CX team to effectively scale. You will work closely with a … technical support team and regional support managers to build a cohesive team responsible for the safety, reliability, and performance of emerging robotics technology. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. Key job responsibilities Provide on-site support for new More ❯
You will work on models from resource-constrained to multi-modal architectures involving text, images, and audio. You should have expertise in advanced model architectures, evaluation practices, and developing metrics for accuracy, latency, throughput, and memory footprint. Your role involves designing, testing, and implementing evaluation strategies, collaborating with cross-functional teams, and creating performance dashboards to drive continuous … improvement and industry-leading standards in AI model quality. Responsibilities: Develop and deploy evaluation frameworks assessing models at all stages, tracking key performance metrics. Create evaluation datasets and benchmarks reflecting real-world scenarios to ensure robustness. Collaborate with product, engineering, and data teams to align evaluation metrics with business goals and present insights via dashboards. Analyze evaluation data … publications in top conferences preferred. Experience designing and evaluating AI models across lifecycle stages, with proficiency in developing evaluation frameworks. Strong programming skills and experience with benchmarking pipelines and performance metrics. Ability to conduct iterative experiments, stay updated with trends, and improve evaluation practices. Experience working with cross-functional teams and translating technical findings into actionable insights. More ❯
products. Collaborate with internal departments (sales, channel, category) to execute retail field programs. Lead meetings to share results, strategize, define success, and innovate. Manage agency’s field sales team performance, including accountability for execution metrics, budget, and ROI. Partner with staffing agencies to optimize field coverage models quarterly, balancing time across retailers, products, and channels. Facilitate regular communication … with the agency team, review performancemetrics weekly. Own Quarterly Business Reviews and agency evaluations, motivating teams to meet Meta goals. Contribute to event execution strategies, staffing plans, education, and reporting. Collaborate on event recaps and learning. Partner with Meta Training Lead on VR & Wearables content, deployment, and measurement. Report on industry activity, competitor positioning, retailer news, and … Minimum Qualifications: 7+ years in retail consumer electronics industry. 5+ years leading retail staffing agency programs (account management, field management, or leadership roles). 5+ years managing retail staffing metrics, reporting, data tools, and analytics. 5+ years managing projects at retail, streamlining processes, troubleshooting, and building new solutions. Experience working with cross-functional stakeholders including Sales and Channel teams. More ❯
Products and Engineering teams here! We're looking for experienced engineers to join our Growth Group at monday.com! In this Group, you'll help drive the company's core metrics, Activation, Engagement, Monetization, and more, by spotting and building smart growth opportunities. You'll work end-to-end on features across client and server, using data, experimentation, and proven … Design, and Analysis, taking full responsibility and ownership from conception to post-deployment in a fast-paced, collaborative environment. Data Analysis and Insights - Analyze user behavior, market trends, and performancemetrics to identify growth opportunities and inform decision-making. Experimentation and Optimization - Plan, execute, and analyze A/B tests and experiments to optimize the product, user experience … and conversion funnels, driving continuous improvements. Technical Implementation - Implement technical solutions to support growth strategies, such as AI, Growth infrastructure, performance enhancements, code optimization, microservice architecture, integration of marketing tools, and more... Collaboration - Work closely with cross-functional teams, including product development and marketing, to align growth strategies with overall business objectives. Performance Tracking and Reporting - Develop and More ❯
customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance and implement improvements based on data insights, including conversion rate optimisation, user behaviour analysis, and A/B testing. Collaborate with the marketing team to: Execute targeted digital marketing … design Maintain an in-depth understanding of backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performancemetrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. … commerce platforms, preferably with experience in WordPress, WooCommerce and associated plugins. Analytical Skills: Strong analytical skills with experience using analytics tools (e.g., Google Analytics) to optimise user journeys, track performancemetrics, and inform strategy. Digital Marketing Acumen: Familiarity with e-commerce marketing strategies, including SEO, SEM, PPC, social media marketing, and email marketing. Project Management Skills: Strong organisational More ❯
Chester, England, United Kingdom Hybrid / WFH Options
Clicky
including strategy, planning, account management and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business with fantastic scope and plans … for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performancemetrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership – Oversee the agency’s operational service delivery strategy, ensuring smooth workflow and project delivery with optimal resource allocation. … company schedule, balancing team capacity with client demands to ensure efficient service delivery. Service Optimisation – Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance – Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation – Identify opportunities for automation and system improvements to streamline agency More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Clicky
including strategy, planning, account management and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business with fantastic scope and plans … for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performancemetrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership – Oversee the agency’s operational service delivery strategy, ensuring smooth workflow and project delivery with optimal resource allocation. … company schedule, balancing team capacity with client demands to ensure efficient service delivery. Service Optimisation – Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance – Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation – Identify opportunities for automation and system improvements to streamline agency More ❯
and championing our communities. JOB PURPOSE As a Quality & Experience Analyst at Burberry, you will support the execution of our customer experience strategy by analysing and reporting on key performancemetrics and service quality standards. Your role will be crucial in identifying insights from customer feedback, ensuring continuous improvements, and helping maintain the high standards of service expected … time, permanent basis and will be based in our Horseferry House, London office for 3/4 days per week. RESPONSIBILITIES Delivery of reporting, insights and dashboards across key metrics, including KPIs, NPS and CSAT. Sharing insights with regional stakeholders and providing training to ensure teams are equipped to deliver outstanding customer service. Supporting and assisting the execution of … the Customer Experience Strategy, enhancing customer touchpoints, supporting clientelling practices, and reporting on key initiatives, KPIs and metrics Championing Customer Service Quality, helping to drive the success of the Customer Service Quality Scheme through regular performance reviews, regional alignment meetings, and coaching Supporting team leaders and consultants in delivering service excellence Managing the Omnichannel NPS Programme, overseeing daily More ❯
advanced AI systems. Your focus will be on optimizing deployment strategies to ensure high responsiveness, efficiency, and scalability across various applications and hardware environments. Responsibilities: Design and deploy high-performance, resource-efficient model serving architectures adaptable to diverse environments. Establish and track performancemetrics like latency, throughput, and memory usage. Develop and monitor inference tests, analyze results … and validate performance improvements. Prepare realistic datasets and scenarios to evaluate model performance in low-resource settings. Identify bottlenecks and optimize serving pipelines for scalability and reliability. Collaborate with teams to integrate optimized frameworks into production, ensuring continuous improvement. Qualifications: Degree in Computer Science or related field; PhD preferred in NLP, Machine Learning, with a strong publication record. More ❯