and championing our communities. JOB PURPOSE As a Quality & Experience Analyst at Burberry, you will support the execution of our customer experience strategy by analysing and reporting on key performancemetrics and service quality standards. Your role will be crucial in identifying insights from customer feedback, ensuring continuous improvements, and helping maintain the high standards of service expected … time, permanent basis and will be based in our Horseferry House, London office for 3/4 days per week. RESPONSIBILITIES Delivery of reporting, insights and dashboards across key metrics, including KPIs, NPS and CSAT. Sharing insights with regional stakeholders and providing training to ensure teams are equipped to deliver outstanding customer service. Supporting and assisting the execution of … the Customer Experience Strategy, enhancing customer touchpoints, supporting clientelling practices, and reporting on key initiatives, KPIs and metrics Championing Customer Service Quality, helping to drive the success of the Customer Service Quality Scheme through regular performance reviews, regional alignment meetings, and coaching Supporting team leaders and consultants in delivering service excellence Managing the Omnichannel NPS Programme, overseeing daily More ❯
advanced AI systems. Your focus will be on optimizing deployment strategies to ensure high responsiveness, efficiency, and scalability across various applications and hardware environments. Responsibilities: Design and deploy high-performance, resource-efficient model serving architectures adaptable to diverse environments. Establish and track performancemetrics like latency, throughput, and memory usage. Develop and monitor inference tests, analyze results … and validate performance improvements. Prepare realistic datasets and scenarios to evaluate model performance in low-resource settings. Identify bottlenecks and optimize serving pipelines for scalability and reliability. Collaborate with teams to integrate optimized frameworks into production, ensuring continuous improvement. Qualifications: Degree in Computer Science or related field; PhD preferred in NLP, Machine Learning, with a strong publication record. More ❯
Products and Engineering teams here! We're looking for experienced engineers to join our Growth Group at monday.com! In this Group, you'll help drive the company’s core metrics, Activation, Engagement, Monetization, and more, by spotting and building smart growth opportunities. You’ll work end-to-end on features across client and server, using data, experimentation, and proven … Design, and Analysis, taking full responsibility and ownership from conception to post-deployment in a fast-paced, collaborative environment. Data Analysis and Insights - Analyze user behavior, market trends, and performancemetrics to identify growth opportunities and inform decision-making. Experimentation and Optimization - Plan, execute, and analyze A/B tests and experiments to optimize the product, user experience … and conversion funnels, driving continuous improvements. Technical Implementation - Implement technical solutions to support growth strategies, such as AI, Growth infrastructure, performance enhancements, code optimization, microservice architecture, integration of marketing tools, and more... Collaboration - Work closely with cross-functional teams, including product development and marketing, to align growth strategies with overall business objectives. Performance Tracking and Reporting - Develop and More ❯
commerce strategy, driving revenue, enhancing the full end-to-end user journey, and launching new growth initiatives. You’ll work cross-functionally across product, PPC/SEO, UX, and performance teams to test, optimise, and scale activity while championing a seamless customer experience. Note: This role does not own brand consistency (which sits with the Head of Brand & Content … growth initiatives (e.g., loyalty programmes, affiliates, refer-a-friend, market expansion) Lead a culture of continuous improvement through A/B and multivariate testing Monitor e-commerce KPIs and performancemetrics, using data to guide decisions Collaborate with PPC/SEO, finance, product, and supply chain to align digital activity with company goals Maintain e-commerce KPIs and … performancemetrics, using data to guide decisions Work with the UI/UX team to test and implement changes that improve usability, conversion, and retention Build and manage the e-commerce team: hiring, coaching, and setting performance goals Skills & Experience 5+ years of senior-level e-commerce experience with a track record of driving revenue growth Degree More ❯
implementation of paid search strategies aligned with client goals and objectives. Execute day-to-day management of paid search campaigns, including campaign setup, optimisation, monitoring, and reporting Monitor campaign performancemetrics and KPIs, providing regular reports and insights to internal teams and clients Support the Paid Search Manager in client communication, campaign planning, and strategic recommendations/optimisations … adhering to Dentsu's QA policies and procedures Collaborate with clients, internal planning teams and platform reps to drive best in class performance Key Skills Experience managing and planning paid search campaigns, preferably in an agency or client-facing environment. Proficiency in managing and planning campaigns across Google Ads and Microsoft Ads, with experience on SA360 or international search … implementation of paid search strategies aligned with client goals and objectives. Execute day-to-day management of paid search campaigns, including campaign setup, optimisation, monitoring, and reporting Monitor campaign performancemetrics and KPIs, providing regular reports and insights to internal teams and clients Support the Paid Search Manager in client communication, campaign planning, and strategic recommendations/optimisations More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
BCN Group Ltd
value-creation to develop a qualified opportunity pipeline, whitespace penetration, and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performancemetrics to ensure target attainment. KPIs include sales target performance (in-month/YTD), pipeline additions, pipeline value coverage … of accurate data reporting for business awareness and support. Maintain accurate sales reporting, including pipeline data management, forecasting accuracy, CRM data management, and contract renewals. Strive to achieve sales performance KPIs. Effectively use business systems and tools. Manage GAP analysis for month, quarter, and FY, understanding key pipeline metrics for target performance. Behavioural Competencies Demonstrate a desire to … succeed with a strong work ethic. Perform well in a performance-driven, sometimes pressured environment. Show passion for performance attainment through continual prospecting, stakeholder development, and seeking referrals. Exhibit maturity and professionalism reflective of the sales function's importance. Build strong internal and external professional relationships. Show coachability and a desire for continuous improvement. Invest time in attaining More ❯
email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows and drip campaigns to engage and nurture leads. Track performancemetrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and … loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall marketing and business objectives. Reporting and Analysis : Regularly report on key metrics such as email performance, CRM KPIs, loyalty program growth, and customer lifetime value. Analyse customer behaviour, trends, and feedback to identify opportunities for campaign improvements. Use insights to … management. Strong knowledge of CRM platforms (Shopify+, Salesforce, HubSpot, or similar), email marketing tools (Klaviyo, Voyado, etc.), and loyalty program software. Experience in data analysis, customer segmentation, and campaign performance tracking. Excellent written and verbal communication skills. Strong attention to detail and ability to manage multiple projects simultaneously. Creative mindset with a customer-first approach. Preferred Qualifications : Experience in More ❯
email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows and drip campaigns to engage and nurture leads. Track performancemetrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and … loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall marketing and business objectives. Reporting and Analysis : Regularly report on key metrics such as email performance, CRM KPIs, loyalty program growth, and customer lifetime value. Analyse customer behaviour, trends, and feedback to identify opportunities for campaign improvements. Use insights to … management. Strong knowledge of CRM platforms (Shopify+, Salesforce, HubSpot, or similar), email marketing tools (Klaviyo, Voyado, etc.), and loyalty program software. Experience in data analysis, customer segmentation, and campaign performance tracking. Excellent written and verbal communication skills. Strong attention to detail and ability to manage multiple projects simultaneously. Creative mindset with a customer-first approach. Preferred Qualifications : Experience in More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
BCN Group
value-creation to develop a qualified opportunity pipeline, whitespace penetration, and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performancemetrics to ensure target attainment. KPIs include sales target performance (in-month/YTD), pipeline additions, pipeline value coverage … of accurate data reporting for business awareness and support. Maintain accurate sales reporting, including pipeline data management, forecasting accuracy, CRM data management, and contract renewals. Strive to achieve sales performance KPIs. Effectively use business systems and tools. Manage GAP analysis for month, quarter, and FY, understanding key pipeline metrics for target performance. Demonstrate a desire to succeed with … a strong work ethic. Perform well in a performance-driven, sometimes pressured environment. Show passion for performance attainment through continual prospecting, stakeholder development, and seeking referrals. Exhibit maturity and professionalism reflective of the sales function’s importance. Build strong internal and external professional relationships. Show coachability and a desire for continuous improvement. Invest time in attaining Microsoft solution More ❯
offering a wide range of trading services, including spot trading, futures, P2P, and copy trading. The platform combines advanced technology with deep market insights to deliver a secure, high-performance trading experience. It operates a hybrid A-book and B-book model to optimise trading execution, liquidity, and profitability across its futures platform. Role Overview: A fast-paced trading … Monitor and analyse market data, trade flows, and customer behaviour to inform strategy adjustments Collaborate with risk management and tech teams to ensure proper hedging, order routing, and system performance Adjust hedging models dynamically based on market volatility and internal position exposure Continuously improve profitability models, pricing strategies, and market-making algorithms Generate reports and dashboards to track performancemetrics, PnL, and KPIs Stay current with crypto market trends, regulatory developments, and exchange risk practices Qualifications Bachelor’s or Master’s degree in Quantitative Finance, Mathematics, Computer Science, or a related field Minimum 3+ years of experience in quantitative trading, preferably in crypto or derivatives markets Strong understanding of A-book and B-book execution models, particularly More ❯
offering a wide range of trading services, including spot trading, futures, P2P, and copy trading. The platform combines advanced technology with deep market insights to deliver a secure, high-performance trading experience. It operates a hybrid A-book and B-book model to optimise trading execution, liquidity, and profitability across its futures platform. Role Overview: A fast-paced trading … Monitor and analyse market data, trade flows, and customer behaviour to inform strategy adjustments Collaborate with risk management and tech teams to ensure proper hedging, order routing, and system performance Adjust hedging models dynamically based on market volatility and internal position exposure Continuously improve profitability models, pricing strategies, and market-making algorithms Generate reports and dashboards to track performancemetrics, PnL, and KPIs Stay current with crypto market trends, regulatory developments, and exchange risk practices Qualifications Bachelor’s or Master’s degree in Quantitative Finance, Mathematics, Computer Science, or a related field Minimum 3+ years of experience in quantitative trading, preferably in crypto or derivatives markets Strong understanding of A-book and B-book execution models, particularly More ❯
be instrumental in building and managing a high-performing sales team committed to achieving ambitious targets. Working closely with the executive team, you will help define sales objectives and performancemetrics, while also contributing to the broader strategic direction of the company. You will act as a trusted advisor to key clients, ensuring our payment solutions are effectively … Core Responsibilities: Define and implement a comprehensive sales strategy that aligns with PayFuture’s overall business goals. Lead, mentor, and grow the sales team by establishing clear objectives and performance metrics. Build and maintain strong relationships with key clients, stakeholders, and partners to drive business growth. Conduct thorough market research to identify new opportunities and stay ahead of industry … financial objectives. Collaborate with marketing and product teams to enhance sales enablement tools and resources. Oversee the negotiation and closing processes for high-value contracts. Regularly report on sales performance, challenges, and progress against targets to the executive team. Qualifications: A Bachelor’s degree in Business, Marketing, or a related field; an MBA is preferred. At least 7 years More ❯
be instrumental in building and managing a high-performing sales team committed to achieving ambitious targets. Working closely with the executive team, you will help define sales objectives and performancemetrics, while also contributing to the broader strategic direction of the company. You will act as a trusted advisor to key clients, ensuring our payment solutions are effectively … Core Responsibilities: Define and implement a comprehensive sales strategy that aligns with PayFuture’s overall business goals. Lead, mentor, and grow the sales team by establishing clear objectives and performance metrics. Build and maintain strong relationships with key clients, stakeholders, and partners to drive business growth. Conduct thorough market research to identify new opportunities and stay ahead of industry … financial objectives. Collaborate with marketing and product teams to enhance sales enablement tools and resources. Oversee the negotiation and closing processes for high-value contracts. Regularly report on sales performance, challenges, and progress against targets to the executive team. Qualifications: A Bachelor’s degree in Business, Marketing, or a related field; an MBA is preferred. At least 7 years More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Mapped Recruitment Ltd
Director of the company. E-commerce Optimisation: Lead and enhance the e-commerce platform to ensure a seamless customer journey and maximise online conversion rates. Trading Strategy: Oversee digital performance with a strong grip on sales, merchandising, and site-wide trading to drive revenue growth. Product Listings & Promotions: Manage product listings, pricing, and promotional campaigns across the site and … marketplaces to boost visibility and sales. Data Analysis & Performance Tracking: Use analytics to track traffic, sales, and behaviour to refine trading decisions and improve performance. Cross-functional Collaboration: Work closely with design, content, tech, and logistics teams to ensure consistency across all customer touchpoints. Customer Growth & Retention: Implement acquisition, retention, and loyalty strategies to build a strong and engaged … and competitor activities to identify emerging opportunities and stay ahead in the market. Budget & ROI Management: Work in conjunction with our head of marketing on managing budgets effectively, track performancemetrics for maximum impact. Customer Experience Enhancement: Partner with customer service and improve UX to the end-to-end online shopping experience, as well as increased AOV, and More ❯
coding, and streamlined usability to support business operations. Collaborate with sales, marketing, and customer success teams to align CRM capabilities with business goals. Monitor, analyze, and report on sales performancemetrics to guide strategic decision-making. Identify opportunities for process improvement and implement best practices in sales operations. What you should bring: A degree or HNC/D … experience in sales operations, sales data analysis, or a similar analytical/commercial function. Strong proficiency in CRM systems (e.g., Salesforce, HubSpot, Dynamics, etc.) and tools used in sales performance analysis. Meticulous attention to data detail with an eye for process efficiency and user adoption. Excellent communication skills with the ability to liaise effectively across departments and technical teams. More ❯
cohesive and impactful online presence. The role encompasses internal and external communications platforms. The Digital Communications Specialist is responsible for managing digital marketing campaigns, overseeing content creation, and analysing performancemetrics to optimize engagement across platforms. Role and responsibilities: Digital & Social Media Develop and implement digital strategies aligned with business objectives. Manage and optimize the company website and … social media platforms. Plan, execute, and monitor digital marketing campaigns. Create and curate engaging content for digital channels. Analyse digital performancemetrics and provide actionable insights. Ensure brand consistency across all digital touchpoints. Internal Communications Develop and execute internal communication strategies to keep employees informed and engaged. Manage the employee portal/intranet and internal newsletter (“The Voice More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Technical Futures
coding, and streamlined usability to support business operations. Collaborate with sales, marketing, and customer success teams to align CRM capabilities with business goals. Monitor, analyze, and report on sales performancemetrics to guide strategic decision-making. Identify opportunities for process improvement and implement best practices in sales operations. What you should bring: A degree or HNC/D … experience in sales operations, sales data analysis, or a similar analytical/commercial function. Strong proficiency in CRM systems (e.g., Salesforce, HubSpot, Dynamics, etc.) and tools used in sales performance analysis. Meticulous attention to data detail with an eye for process efficiency and user adoption. Excellent communication skills with the ability to liaise effectively across departments and technical teams. More ❯
London, England, United Kingdom Hybrid / WFH Options
Payfuture
the unique needs of our diverse client base, ensuring our payment solutions resonate in the market. You will collaborate closely with the executive team to define sales objectives and performancemetrics, as well as contribute to the strategic planning process of the organization. Engaging directly with key clients, you will act as a trusted advisor, tailoring our services … market trends and competitor activities, enabling you to provide valuable insights that will shape our product offerings and sales tactics. Your leadership will motivate the sales team to exceed performance benchmarks while fostering a culture of transparency, collaboration, and continuous improvement. Requirements Core Responsibilities: Define and implement a comprehensive sales strategy that aligns with PayFuture's overall business goals. … Lead, mentor, and grow the sales team by establishing clear objectives and performance metrics. Build and maintain strong relationships with key clients, stakeholders, and partners to drive business growth. Conduct thorough market research to identify new opportunities and stay ahead of industry trends. Prepare and manage sales forecasts and budgets, ensuring alignment with financial objectives. Collaborate with marketing and More ❯
4AL, London TERMS : Full-time, Permanent SALARY : £32,000 + uncapped bonus (OTE £60,000+) HOURS : Monday - Friday, 8:00am - 5:00pm WHY JOIN OPTIMAL? At Optimal Maintenance & Construction, performance isn't just encouraged - it's rewarded. We are a results-focused business, driven by excellence, innovation, and growth. If you are a motivated, commercially minded individual who thrives … from you. BENEFITS: Uncapped bonus scheme Profit-Sharing scheme 20 Days Annual Leave + Bank Holidays Private gym access Career progression (UK & Dubai) Company events & incentives Pension scheme High-Performance, collaborative culture THE ROLE: We're seeking an ambitious and experienced Business Development Manager to play a key role in driving our growth across London and the wider UK … with internal teams to ensure successful delivery and client satisfaction Manage and grow a pipeline of opportunities, ensuring consistent progress towards KPIs Accurately maintain CRM systems and report on performancemetrics Negotiate and close profitable sales agreements Support account management for ongoing client success and repeat business Stay ahead of industry trends, market activity, and competitor offerings Please More ❯
Preston, England, United Kingdom Hybrid / WFH Options
JV Recruitment Ltd
Commerce Manager Preston, Lancashire – hybrid working - 1 day a fortnight in the office c£50k DOE + Benefits Are you a digital expert with a passion for driving online performance and creating exceptional customer experiences? Our client, a leading travel business is on the lookout for a talented and driven E-Commerce Manager to join the team and play … a key role in delivering digital excellence. This is an exciting opportunity for a digitally savvy professional with a passion for performance, customer experience, and results. You’ll take the lead on optimising the website, boosting online conversion, and supporting CRM strategy, all while working closely with a passionate team to enhance the company’s online presence by creating … the website to ensure it is user-friendly, visually appealing, and up to date. Lead Conversion Rate Optimisation (CRO) strategies through A/B testing, user journey analysis, and performance reporting. Support the development and execution of CRM initiatives to increase customer retention and engagement. Analyse key data and performancemetrics to identify trends, opportunities, and areas More ❯
the unique needs of our diverse client base, ensuring our payment solutions resonate in the market. You will collaborate closely with the executive team to define sales objectives and performancemetrics, as well as contribute to the strategic planning process of the organization. Engaging directly with key clients, you will act as a trusted advisor, tailoring our services … market trends and competitor activities, enabling you to provide valuable insights that will shape our product offerings and sales tactics. Your leadership will motivate the sales team to exceed performance benchmarks while fostering a culture of transparency, collaboration, and continuous improvement. Requirements Core Responsibilities: Define and implement a comprehensive sales strategy that aligns with PayFuture's overall business goals. … Lead, mentor, and grow the sales team by establishing clear objectives and performance metrics. Build and maintain strong relationships with key clients, stakeholders, and partners to drive business growth. Conduct thorough market research to identify new opportunities and stay ahead of industry trends. Prepare and manage sales forecasts and budgets, ensuring alignment with financial objectives. Collaborate with marketing and More ❯
This senior role, reporting directly into the CISO is accountable for driving the strategic direction of Detect & Response function, delivering outstanding performance and ensuring we are resilient against an evolving threat landscape! In addition to operations, you will lead cyber crisis management, C-Suite level stress testing, team development, and top-level cybersecurity thought leadership. Responsibilities: Own and deliver … Provide strategic input and collaborate with IT, Enterprise Security, and business leadership to inform security roadmaps, governance, and operating models. Maintain a balanced, comprehensive framework of processes, governance, and performancemetrics (e.g., SLAs) for operations. Coordinate security testing, audit, governance, and operational reporting. Champion a culture of continuous learning, training, and professional development across the team, including handling … wellbeing and performance for an agile, high-impact environment! Maintain awareness of internal and external technology development, particularly across emerging AI use, enabling continuous improvement and innovation. Required skills and experience: 10+ years of experience in a security role focused on the entire threat lifecycle with demonstrated experience designing and implementing Security Operations strategies within a sophisticated enterprise and More ❯
of quality are very high Comfortable in an ever changing environment Strong Microsoft office skills, excel and powerpoint in particular Data Analysis: Strong ability to analyse project data, including performancemetrics, financial data, and resource utilization. Report Generation: Expertise in creating detailed and high-quality reports that provide insights into project status, performance, and outcomes. Dashboard Development More ❯
and enable new partners for go-to-market success Collaborate on joint business plans, sales forecasts, and marketing initiatives Provide training, support, and resources to enhance partner engagement and performance Develop partner profiling and strategy documentation Create targeted marketing campaigns with partners Monitor partner pipeline and performancemetrics, providing regular updates Guide partners through the sales process … to thrive in a fast-paced, growth-focused environment Willingness to travel regularly to partner locations Willingness to attend industry events Bachelor’s degree required Benefits: Competitive salary plus performance-based commissions Flexible working environment Opportunities for career growth and professional development Supportive and dynamic team culture Frequent team events and trips Annual training budget Additional Information Level: Associate More ❯
London, England, United Kingdom Hybrid / WFH Options
ONEFILE LTD
expectation of working a minimum of two days per week from our Manchester City Centre office, off Deansgate. On top of the salary being offered, there will be a performance related OTE, up to 18.5K. As an Account Manager, you will play a pivotal role in nurturing and growing our client relationships. Your primary responsibility will be to ensure … and cross-selling our products and services Conduct regular client meetings (in person & remote) to review satisfaction and address any concerns Prepare and present reports on account status and performancemetrics Assist in the development and implementation of client retention strategies Participate in business development activities to attract new clients Generate and manage a sales pipeline to achieve … strategies to approach them Create and deliver compelling sales presentations to clients Work closely with the marketing team to develop campaigns that support sales efforts Track and analyse sales metrics to identify areas for improvement and implement necessary changes. What we are looking for Proven experience as an Account Manager, Customer Success Manager or similar role preferably in the More ❯