51 to 75 of 983 Performance Metrics Jobs in the UK

legacy applications and infrastructure to cloud. Cloud Administration & Management : Administer and manage cloud services, and others to optimize cloud infrastructure. Oversee the monitoring and maintenance of cloud environments, including performance optimization, backup and disaster recovery, and compliance with internal policies. Security & Compliance : Implement security best practices, such as identity and access management (IAM), network security, encryption, and compliance with … as Code (IaC) using tools to automate infrastructure provisioning and management. Collaborate with DevOps teams to integrate cloud infrastructure with continuous integration and continuous deployment (CI/CD) pipelines. Performance Monitoring & Optimization : Implement and configure monitoring tools to track the health and performance of cloud services. Stakeholder Engagement : Work closely with development, operations, and security teams to align … into cloud architecture solutions. Documentation & Reporting : Maintain clear and comprehensive documentation of cloud architecture, configurations, policies, and procedures. Provide regular status reports on cloud infrastructure health, issues, improvements, and performance metrics to senior management What you need: Key Skills & Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Relevant cloud certifications (e.g. More ❯

insights, and shape the future of our products, including the state-of-the-art Ultralytics YOLO models and Ultralytics HUB. Key responsibilities include: Performing deep statistical analysis on model performance across various benchmarks and datasets to identify areas for improvement. Designing and implementing advanced data augmentation strategies to enhance model robustness and generalization. Analyzing user and model telemetry from … guide product development. Collaborating with the engineering team to refine model training and evaluation pipelines, ensuring data quality and integrity. Developing and maintaining dashboards and reports to communicate key performance metrics to stakeholders. Automating data analysis and reporting workflows using Python scripting and CI/CD tools like GitHub Actions. Staying current with the latest research in deep … CUDA is highly desirable. Excellent problem-solving skills and the ability to thrive in a fast-paced, high-intensity startup environment. 🌟 Cultural Fit - Intensity Required Ultralytics is a high-performance environment for world-class talent obsessed with achieving extraordinary results. We operate at a relentless pace, demanding exceptional dedication and an unwavering commitment to excellence, guided by our mission More ❯

insights, and shape the future of our products, including the state-of-the-art Ultralytics YOLO models and Ultralytics HUB. Key responsibilities include: Performing deep statistical analysis on model performance across various benchmarks and datasets to identify areas for improvement. Designing and implementing advanced data augmentation strategies to enhance model robustness and generalization. Analyzing user and model telemetry from … guide product development. Collaborating with the engineering team to refine model training and evaluation pipelines, ensuring data quality and integrity. Developing and maintaining dashboards and reports to communicate key performance metrics to stakeholders. Automating data analysis and reporting workflows using Python scripting and CI/CD tools like GitHub Actions. Staying current with the latest research in deep … CUDA is highly desirable. Excellent problem-solving skills and the ability to thrive in a fast-paced, high-intensity startup environment. 🌟 Cultural Fit - Intensity Required Ultralytics is a high-performance environment for world-class talent obsessed with achieving extraordinary results. We operate at a relentless pace, demanding exceptional dedication and an unwavering commitment to excellence, guided by our mission More ❯

edge Utilize, monitor and modify the CRM system as needed to meet business needs Achieve maximum effectiveness of the team, reducing return rates and associated costs Establish KPIs, track performance metrics and provide regular reports to executive management Guide and direct the recruitment efforts to have the right level of team members Liaise with the Customer Ambassador Team … variances Provide reports and analysis of returns data from all sales channels along with managing current and future return and repair partners Establish, monitor, and report on key support metrics (CSAT, NPS, etc..) Own and optimise Customer Experience metrics such as NPS and CSAT by designing structured feedback loops, analysing trends over time, and translating insights into clear … goals Ability to think strategically beyond the role of Customer Services and work with other teams Lead and influence change management Deep understanding of customer experience principles and support metrics Knowledge of our products is desirable Knowledge of best-in-class systems and process and experience in implementing and managing these to drive constant improvement Professional and positive approach More ❯

adherence to service level agreements (SLAs). Develop, implement, and maintain effective support strategies, workflows, escalation procedures, and documentation to drive efficiency and service excellence. Monitor and analyze key performance metrics (KPIs), support data, and trends to evaluate team and individual performance, identify recurring issues, and drive continuous improvement. Serve as an escalation point for complex technical … rotation as needed. Drive knowledge management practices, including developing and maintaining support resources and knowledge bases. Recruit, hire, train, coach, and develop support team members, fostering a collaborative, high-performance, and engaged team culture. Collaborate and communicate effectively with cross-functional teams (e.g., Product, Engineering, QA, Account Management, Sales) and 3rd party Customer Care support vendor to resolve issues … document known problems, and implement long-term solutions. Establish, monitor, and maintain service level agreements (SLAs) and ensure performance meets or exceeds targets. Identify and implement improvements in customer service and technical support processes to enhance the customer experience and operational efficiency. Handle customer escalations with professionalism and urgency. Participate in after-hours or on-call rotation as needed. More ❯

meet customer expectations through strong project governance. Monitor project progress and address potential risks proactively. Optimize delivery processes, templates, and best practices to improve efficiency and quality. Establish key performance indicators (KPIs) to measure and improve the success of engagements. Drive continuous improvement initiatives based on performance metrics and customer feedback. Hire, mentor, and develop a high … performance team of consultants, project managers, and technical resources. Conduct performance reviews, provide coaching, and foster a culture of accountability and collaboration. Promote skill development and knowledge sharing across the team. Serve as an escalation point for critical customer issues during project delivery. Ensure a strong focus on client success by deeply understanding their business needs and objectives. More ❯

that is both customer-centric and commercially viable. We are dedicated to being a strategic partner to the business by delivering innovative HR strategies and solutions that drive business performance, high performance culture and a continuous improvement, growth mindset. Our vision is to create a collaborative and diverse workplace culture whereby Hiscox is recognised as the best place … implementing mitigation strategies. • Ensure thorough project closure by reviewing outcomes and confirming deliverables meet quality standards and stakeholder expectations. Evaluate project outcomes and apply continuous improvement practices, such as performance metrics and lessons learned, to enhance future initiatives. Project Management & Execution: Develop detailed project plans outlining scope, goals, timelines, resources, budgets, and risk mitigation strategies; co-ordinate cross … multiple stakeholders with clear communication, setting expectations, addressing concerns promptly, and building strong relationships to foster collaboration and buy-in. Use project management tools to track progress, monitor key performance indicators, and provide regular updates to leadership on milestones and potential challenges. Develop and execute change management strategies with relevant Centre of Expertise to ensure smooth transitions during organisational More ❯

efficient implementation of O2C processes and organization. Establish milestones and timelines for the new processes and structure. Drive change, influence process design, and communicate effectively with stakeholders. Operational Management & Performance Metrics Manage the O2C organization across all locations for effective and efficient processes. Implement strategies for high service levels, best practices, and operational excellence. Achieve cash conversion targets … minimize bad debt, support sales growth, and reduce overdue balances. Identify opportunities for process improvements and automation. Use data analytics to monitor performance and implement corrective actions. Foster a culture of continuous improvement and innovation. Track KPIs to measure O2C process effectiveness. Present regular reports to senior management on performance and improvements. Collaborate with Sales, Finance, IT, and … Team Leadership Lead a team across all locations, maintaining a high engagement and improve internal NPS and employee scores. Mentor, develop, and coach O2C professionals for a collaborative, high-performance environment. Requirements: Experience in order to cash processes and operations, with a focus on process improvement. Proven track record in optimizing and transforming O2C processes to enhance efficiency and More ❯

and deeply engaged in enterprise-wide planning and execution. WHAT YOU WILL DO Team Leadership: Provide direction, supervision and mentorship to multi-disciplinary IT teams to ensure excellence in performance, and professional growth. Strategic Leadership: Contribute to the development and execution of London Hydro's Strategic Plan in collaboration with the CEO and Executive team. Develop and execute a … multi-year IT & Cybersecurity roadmap aligned with business objectives. Establish and achieve performance metrics for the division, ensuring innovation, operational excellence, customer-focused service, compliance, accountability, and alignment with desired business outcomes. Enterprise Systems and Business Applications: Oversee the strategic direction, performance, operability, availability, management, and continuous improvement of IT-supported enterprise and departmental technology solutions, including … major business applications, productivity tools, telephony systems, and end-user platforms, ensuring effective project management, strategic collaboration regarding goals and requirements, reliable performance, strong user support, and a positive, efficient end-user experience. Develop, implement, and monitor a comprehensive IT asset lifecycle-management program. Systems Information & Digital Transformation: Continuously evaluate emerging technologies and trends, and recommend andchampion the adoption More ❯

and deeply engaged in enterprise-wide planning and execution. WHAT YOU WILL DO Team Leadership: Provide direction, supervision and mentorship to multi-disciplinary IT teams to ensure excellence in performance, and professional growth. Strategic Leadership: Contribute to the development and execution of London Hydro's Strategic Plan in collaboration with the CEO and Executive team. Develop and execute a … multi-year IT & Cybersecurity roadmap aligned with business objectives. Establish and achieve performance metrics for the division, ensuring innovation, operational excellence, customer-focused service, compliance, accountability, and alignment with desired business outcomes. Enterprise Systems and Business Applications: Oversee the strategic direction, performance, operability, availability, management, and continuous improvement of IT-supported enterprise and departmental technology solutions, including … major business applications, productivity tools, telephony systems, and end-user platforms, ensuring effective project management, strategic collaboration regarding goals and requirements, reliable performance, strong user support, and a positive, efficient end-user experience. Develop, implement, and monitor a comprehensive IT asset lifecycle-management program. Systems Information & Digital Transformation: Continuously evaluate emerging technologies and trends, and recommend and champion the More ❯

enabling Partners to deliver assets of all varieties on-time, in full and at the PV quality bar. As a Partner Operations Manager you will manage the content delivery performance of our third-party studios, content distributors and fulfillment vendors (collectively "partners"). You will drive long-term, strategic partnerships with our partners across the globe. In this role … will identify and drive delivery improvements through the use of reporting, data analysis, positive relationship building and innovative workflow enhancements. The ability to develop, own, and report on key performance metrics is critical. This role will work with executive-level leadership within the streaming community, as well as cross-functional projects with internal and external stakeholders. Internal teams … cost reduction. Partner Operations Managers act as the general manager for partners, owning their content delivery experience and success. Key job responsibilities - Conduct Trend Analysis and Deep Dive partner performance against KPI targets to drive perfect delivery to Prime Video - Consult and Advise internal stakeholders (ranging from Content Acquisition to Product Teams) on partner capabilities and system requirements to More ❯

targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop and execute comprehensive commercial strategies that align with company objectives, including pricing, market positioning, and product/service offerings. AI-Driven Sales … digital customer experiences. Client Engagement:Maintain and grow existing client accounts, ensuring high retention, low churn, and maximising upsell and cross-sell opportunities across the full service catalogue. Financial Performance:Support the group IT MD by taking responsibility for contribution to EBITDA for Sheffield (gross margin less direct labour), monitoring revenue, margin, and profitability of customers, deals and product … sales, marketing, customer success, and finance teams to maximize revenue generation and operational efficiency. Drive cross-functional collaboration, standardize processes, and ensure the use of unified data, technology, and performance metrics to optimize the entire revenue lifecycle Process Improvement:Identify and implement improvements in sales, commercial, and operational processes to drive efficiency and effectiveness. Proactive, Customer-Centric Strategies More ❯

a focus on automation and security. Maintain technical documentation supporting design, delivery, and release processes. Mentor and develop engineers, fostering a culture of continuous improvement. Monitor and improve key performance metrics such as defect density, deployment frequency, and automation coverage. What Youll Bring: Strong leadership skills with proven ability to mentor and develop engineering teams. Deep expertise in More ❯

implement best practices in program management. Program Execution and Oversight: Oversee the planning, execution, and delivery of multiple programs, ensuring adherence to timelines, budgets, and quality standards. Monitor program performance metrics, track progress, and provide regular status updates to senior leadership and stakeholders. Address and resolve any issues, risks, or conflicts that may arise during program execution. Stakeholder … objectives. Optimize resource utilization and ensure efficient use of organizational assets. Financial Management: Develop and manage program budgets, ensuring financial accountability and cost-effectiveness. Monitor program expenditures and financial performance, identifying areas for cost savings and efficiency improvements. Prepare and present financial reports and forecasts to senior leadership. Risk Management and Compliance: Identify and assess program risks, developing mitigation … and maintain effective program governance and reporting mechanisms. Team Development and Mentorship: Lead, mentor, and develop program management staff, fostering a culture of continuous improvement and professional growth. Conduct performance evaluations, provide constructive feedback, and support career development initiatives. Promote a collaborative and inclusive team environment that encourages innovation and excellence. Experience & Exposure required: Accountability for the delivery of More ❯

renewal readiness Establish relationships with customer executive sponsors, speaking on a frequent cadence to strengthen relationships while uncovering new service and product opportunities for the account team Monitor key performance metrics like customer satisfaction, renewal rate, product upsell/cross-sell identification, reference-ability, renewal likelihood, adoption, consumption, and customer engagement - leverage these key metrics to build … a strategic plan to address negative changes in the metrics Proactively engage Customer Support, Product Management and Engineering to monitor and resolve complex technical issues Deliver Executive Business Reviews (Quarterly Services Review) with the support and involvement of the Account Team Internal collaboration with other services teams Qualifications Your Experience Pre-sales, account management, customer success, consulting or similar More ❯

renewal readiness Establish relationships with customer executive sponsors, speaking on a frequent cadence to strengthen relationships while uncovering new service and product opportunities for the account team Monitor key performance metrics like customer satisfaction, renewal rate, product upsell/cross-sell identification, reference-ability, renewal likelihood, adoption, consumption, and customer engagement - leverage these key metrics to build … a strategic plan to address negative changes in the metrics Proactively engage Customer Support, Product Management and Engineering to monitor and resolve complex technical issues Deliver Executive Business Reviews (Quarterly Services Review) with the support and involvement of the Account Team Internal collaboration with other services teams Qualifications Your Experience Pre-sales, account management, customer success, consulting or similar More ❯

hyperparameters to maximise throughput while maintaining computational efficiency. Work closely with software engineers, product managers, and platform engineers to deliver seamless computer vision solutions. Monitor deployed models by analysing performance metrics, troubleshooting issues, and implementing updates to maintain optimal results. Stay up to date with the latest machine learning and computer vision advancements, applying new techniques to strengthen More ❯

the strategic events team on large-scale programs (ex: MongoDB.locals and AWS re:Invent, ect) while ensuring proper alignment with regional initiatives Communicate across the organization: Regularly share plans, performance metrics, and program results with cross-functional stakeholders and senior leadership Manage the Northern Europe marketing budget: Ensure spending aligns with goals and track performance against key More ❯

processes. Drive Infrastructure as Code across cloud (AWS, Azure, GCP) and on-prem platforms. Champion DevOps tools and processes across cross-functional engineering teams. Continuously evaluate tools, processes, and performance metrics to improve speed and reliability. ✅ What You Bring 6+ years in DevOps, CI/CD architecture, and infrastructure automation. Experience with On-Prem and Cloud Expertise in More ❯

processes. Drive Infrastructure as Code across cloud (AWS, Azure, GCP) and on-prem platforms. Champion DevOps tools and processes across cross-functional engineering teams. Continuously evaluate tools, processes, and performance metrics to improve speed and reliability. ✅ What You Bring 6+ years in DevOps, CI/CD architecture, and infrastructure automation. Experience with On-Prem and Cloud Expertise in More ❯

are met. Mana ging the day-to-day operations of services in scope. Monitor and maintain the eCommerce and registration platform for optimal functionality and performance. Analys ing eCommerce performance metrics to identify and implement improvements. Manag ing complex troubleshooting for applications, including root cause analysis and remediation. Initiat ing corrective actions to ensure connectivity and minimise downtime … third-party vendors . Create and maintain technical documentation and standard operating procedures (SOPs). Oversee and transition the setup and configuration of new features . Continuously monitor platform performance and usage trends to ensure service reliability and scalability. Leverage analytics to forecast future demand, identify capacity requirements, and proactively implement enhancements to meet evolving business needs. Understand backup More ❯

development, testing and delivery of DA solutions. Reviews and approves work plans, timelines, deliverables and resource commitments. Reviews and approves data architecture, data models and specifications. Establishes and publishes performance metrics and plans for DA service demand and service levels. Prepares and manages annual capital and operating budgets for DA assets, personnel and services. Recruits, hires, develops and More ❯

the strategic events team on large-scale programs (ex: MongoDB.locals and AWS re:Invent, ect) while ensuring proper alignment with regional initiatives Communicate across the organization: Regularly share plans, performance metrics, and program results with cross-functional stakeholders and senior leadership Manage the Northern Europe marketing budget: Ensure spending aligns with goals and track performance against key More ❯

tool. Strong analytical skills to interpret data, generating meaningful insights that can be deployed by the GTM organization. Ability to analyse multiple datasets and deliver succinct reporting on key performance metrics to key stakeholders across the Chief Revenue Officer’s organisation. Proficiency in MS Office Suite (Word, Excel, PowerPoint). Competence in Salesforce (or equivalent CRM tools), with More ❯

tool. Strong analytical skills to interpret data, generating meaningful insights that can be deployed by the GTM organization. Ability to analyse multiple datasets and deliver succinct reporting on key performance metrics to key stakeholders across the Chief Revenue Officer’s organisation. Proficiency in MS Office Suite (Word, Excel, PowerPoint). Competence in Salesforce (or equivalent CRM tools), with More ❯