51 to 75 of 353 Performance Metrics Jobs in the UK

skills can make a real difference? If so, we have the perfect opportunity for you! This company is looking for someone passionate about turning data into actionable insights. Role: Performance Data Analyst Contract Type: Interim Day rate: up to £400/day depending on experience Location: London OR Crawley (hybrid - 3 days per week in office) As a Data … Analyst, you will provide meaningful insights, analysis, and reporting for stakeholders, driving performance improvement through enhanced reporting and key trend analysis. You'll support data projects and help develop systems that leave a legacy of better data insights. Key Accountabilities: Conduct deep analysis of existing data sets to uncover areas for improvement. Perform statistical analysis on big data to … identify trends. Create tools and platforms for data automation. Conduct diagnostic analysis to pinpoint routine performance losses. Enhance the internal reporting suite to improve data quality and efficiency. Simplify complex scenarios and effectively communicate outcomes. What We're Looking For: Strong understanding of performance analysis in a data-driven environment. Deep knowledge of statistical techniques for forecasting and More ❯

and New Business. Team Management: Develop, manage and recruit a high-performing, hybrid sales team (each responsible for account management and new business sales), fostering a culture of accountability, performance, growth and continuous improvement. Set and manage sales targets by event, individual and key growth drivers, monitor performance metrics including pipeline health, conversion rates, activity levels, and … communicator with the ability to build trust and influence at all levels Self-motivated and proactive, with excellent organizational and prioritization skills Demonstrates credibility, leadership, and a culture of performance excellence Takes pride in representing the Company and Event brands with integrity and professionalism We offer a competitive compensation package which empowers our employees to thrive both professionally and More ❯

and New Business. Team Management: Develop, manage and recruit a high-performing, hybrid sales team (each responsible for account management and new business sales), fostering a culture of accountability, performance, growth and continuous improvement. Set and manage sales targets by event, individual and key growth drivers, monitor performance metrics including pipeline health, conversion rates, activity levels, and … communicator with the ability to build trust and influence at all levels Self-motivated and proactive, with excellent organizational and prioritization skills Demonstrates credibility, leadership, and a culture of performance excellence Takes pride in representing the Company and Event brands with integrity and professionalism We offer a competitive compensation package which empowers our employees to thrive both professionally and More ❯

Drive digital transformation initiatives to replace legacy call centre systems with modern, efficient technologies. - Collaborate with stakeholders to design and implement scalable contact centre solutions. - Monitor and improve operational performance, ensuring service levels and KPIs are consistently met. - Provide expert advice on best practices in contact centre management and customer engagement. - Manage vendor relationships and ensure seamless integration of … systems - Strong knowledge of contact centre technologies and platforms - Excellent stakeholder management and communication skills - Ability to lead cross-functional teams and manage multiple projects - Analytical skills to monitor performance metrics and drive improvements - Vendor and supplier management experience - Change management and training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools More ❯

Drive digital transformation initiatives to replace legacy call centre systems with modern, efficient technologies. - Collaborate with stakeholders to design and implement scalable contact centre solutions. - Monitor and improve operational performance, ensuring service levels and KPIs are consistently met. - Provide expert advice on best practices in contact centre management and customer engagement. - Manage vendor relationships and ensure seamless integration of … systems - Strong knowledge of contact centre technologies and platforms - Excellent stakeholder management and communication skills - Ability to lead cross-functional teams and manage multiple projects - Analytical skills to monitor performance metrics and drive improvements - Vendor and supplier management experience - Change management and training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools More ❯

organisation, through effective end to end organisational design, manpower and talent planning. You will also help to power our leaders, acquire and grow our talent and build a high-performance accountable and engaged culture. This requires a strong balance of strategic thinking, business and financial acumen as well as proactive solutions, and data and insight led operational delivery, in … into simple, actionable People initiatives that deliver organisational effectiveness, aligned to organisational goals. Developing strong, credible proactive and valued relationships at all levels, championing inclusion and creating an engaged performance culture enhancing TalkTalk’s reputation. Elevating leadership impact by shaping & delivering key development initiatives that build capability, drive accountability, and support a high-performance, agile, can-do culture. … place at the right time to achieve our goals, carefully considering requirement/impact of contractor/outsourced resources, legal & best practice considerations and future growth. Culture specialist Embedding performance metrics and frameworks that assess and enhance individual and organisational performance and promote a continuous improvement culture. Building a positive climate where concerns are addressed and conflicts More ❯

leading the NHS Data Security and Protection Toolkit (DSPT) submission process as well as working closely with clinical colleagues to present accurate, timely, and actionable data via dashboards and performance reports. An essential responsibility of this role is to ensure the organisation meets the Care Quality Commission (CQC)s regulatory requirements, on data, evidence, and compliance. About us At … strategic decision-making. Development of clinical systems to optimise data management to support patient pathways and care. Work collaboratively with the clinical management team to produce clinical dashboards and performance metrics that reflect patient outcomes, caseload activity, and quality indicators that reflect both Care Quality Commission (CQC) Single Assessment Framework standards and National Institute for Health and Care More ❯

teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯

teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯

teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯

teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯

teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯

teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯

teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯

with business analysts, product managers, and other partners to ensure alignment between technology solutions and business objectives. Leads the project delivery (cost and timelines), Monitors project progress, supervise key performance metrics, and provide regular updates to senior management. Skills Leadership and Team Management: Over 10 years of technology leadership experience. Directly lead up to 5 global engineering teams More ❯

incident response, and vulnerability management capabilities. This senior role, reporting directly into the CISO is accountable for driving the strategic direction of Arm's Detect & Response function, delivering outstanding performance and ensuring we are resilient against an evolving threat landscape! In addition to operations, you will lead cyber crisis management, C-Suite level stress testing, team development, and top … Provide strategic input and collaborate with IT, Enterprise Security, and business leadership to inform security roadmaps, governance, and operating models. Maintain a balanced, comprehensive framework of processes, governance, and performance metrics (e.g., SLAs) for operations. Coordinate security testing, audit, governance, and operational reporting. Champion a culture of continuous learning, training, and professional development across the team, including handling … wellbeing and performance for an agile, high-impact environment! Maintain awareness of internal and external technology development, particularly across emerging AI use, enabling continuous improvement and innovation. Required skills and experience: 10+ years of experience in a security role focused on the entire threat lifecycle with demonstrated experience designing and implementing Security Operations strategies within a sophisticated enterprise and More ❯

LLM applications at scale, ensuring they perform reliably in production environments. This includes containerizing AI services, implementing deployment pipelines for rapid iteration, and establishing monitoring systems that track both performance metrics and AI-specific indicators like response quality, hallucination rates, and autonomous decision accuracy. Your role encompasses ensuring our AI systems are production-ready and enterprise-grade. You … ll manage the infrastructure that powers our AI applications, optimizing for both performance and cost-effectiveness, establishing automated evaluation frameworks for LLM applications, and build robust fallback mechanisms. You'll ensure our AI systems meet security and compliance requirements while maintaining the ability to rapidly iterate and improve AI capabilities based on user feedback and performance data. What … AI/ML services (Azure preferred, also AWS or Google Cloud), container orchestration (Docker, Kubernetes), CI/CD deployment pipelines, automated testing for LLM applications, infrastructure monitoring, logging, and performance tracking Strong problem-solving abilities with experience debugging AI systems, optimizing performance bottlenecks, and implementing scalable solutions Collaborative mindset with excellent communication skills to work effectively with cross More ❯

the core division driving Amazon Japan's transportation network. In this strategic role, you will conduct iterative simulations in virtual environments using in-house systems to optimize transportation network performance, analyzes and identifies optimal solutions balancing three critical metrics: operational quality, cost efficiency, and delivery speed. This role gives you opportunities to improve analytical and project management skills … implement comprehensive program plans, including scope, timelines, resource allocation, and risk mitigation strategies. - Conduct in-depth analyses to identify opportunities for process improvements, cost optimization, and operational efficiencies. - Establish performance metrics and monitoring mechanisms to track program progress and ensure successful execution. Program Management across the Organization: - Lead cross-functional teams and coordinate efforts across multiple departments, ensuring … personal lives. Employee Interview What's a day in the Amazon office like? Tokyo, Meguro Employee Benefits - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - English: Intermediate (able to attend internal meetings, able to negotiate internally) - Bachelor's degree or equivalent - Minimum 5 years of project management experience - Proven More ❯

user experience considerations are embedded into product roadmaps and project milestones. Develop and maintain executive dashboards that communicate project health, risks, dependencies, and value delivery. Monitor KPIs, OKRs, and performance metrics focused on customer impact (e.g., CSAT, NPS), ROI, and market outcomes. Lead post-implementation reviews and continuous improvement loops to enhance PMO maturity and product delivery effectiveness. … models, processes, and tools. Serve as a trusted advisor to senior leadership, ensuring cross-functional buy-in and alignment on key initiatives. Foster a culture of agility, innovation, and performance, with a relentless focus on delivering value to the end customer. Key Requirements: Bachelor’s degree, Master’s degree or PMP certification preferred. Minimum of 8 years’ experience in … market lifecycles for consumer-facing solutions. Deep understanding of design methodologies, UX principles, and product innovation in customer-driven markets. Strong knowledge of PMO best practices, strategic planning, and performance tracking frameworks. Exceptional leadership, stakeholder engagement, and communication skills across technical and non-technical audiences. Experience working in fast-paced, multicultural environments with complex project portfolios. More ❯

evidence-based priorities and acceptance criteria. · Ensure solutions align with user needs, business objectives, and technical constraints. · Assist in user research activities, including surveys, interviews, and usability testing. · Monitor performance metrics and identify areas for optimization. · Communicate findings clearly to stakeholders and team members. · Promote a user-centered approach throughout the product lifecycle. · Ensure compliance with data privacy More ❯

evidence-based priorities and acceptance criteria. · Ensure solutions align with user needs, business objectives, and technical constraints. · Assist in user research activities, including surveys, interviews, and usability testing. · Monitor performance metrics and identify areas for optimization. · Communicate findings clearly to stakeholders and team members. · Promote a user-centered approach throughout the product lifecycle. · Ensure compliance with data privacy More ❯

with ERP and eCommerce platforms Define, document, and optimise CRM processes, user journeys, and data flows Provide training, onboarding materials, and ongoing support to drive adoption Monitor CRM adoption, performance metrics, and user feedback for continuous improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking More ❯

define new projects, write Statements of Work, and define Client Business Requirements. Directly contributes to the program efforts in several areas, including cost management, schedule estimation and tracking, contract performance management, risk management, and requirements analysis. Ensures proper performance of tasks necessary to ensure the most efficient and effective execution of the contract. Utilize expert communication skills needed … issues, and problem areas, as well as write and review programmatic documents. Manage joint project teams, ensuring alignment of activities, expectations, and communications. Oversee resource allocation, budgets, timelines, and performance metrics to deliver projects on time and within budget. Work with the Business Unit lead to support Profit/Loss activities. Build and maintain positive relationships with clients … solving skills with attention to detail. Excellent communication and interpersonal skills; proven ability to build relationships across clients, executives, and cross-functional teams. Experience in managing budgets, resources, and performance metrics. Experience in client-facing consulting and software implementation projects. Experience leading engagements with Fortune 500 clients. Very strong written and oral communication skills. Demonstrated Leadership skills. SC/ More ❯

managing incidents, service requests, problems, and changes, ensuring everything runs smoothly and meets agreed service levels. You’ll also play a key role in keeping our systems at peak performance – handling planned maintenance, running disaster recovery drills, and implementing improvements, all while following best-practice IT procedures. What You’ll Do Be the go-to expert for our business … systems — from ERP and BI to HR, Finance, WMS, and more. Keep systems running at their best by solving issues, monitoring performance, and minimising downtime. Work with vendors, escalate complex issues, and ensure service levels are met. Empower users with guidance, training, and easy-to-use resources. Lead service improvements, run DR drills, and support Lean efficiency projects. Help … with ERP and other business systems. A problem-solver who can think ahead and act fast. Clear, confident communicator who works well with users and vendors alike. Comfortable with performance metrics, process improvements, and automation tools. Proactive, adaptable, and ready to make an impact in a fast-moving environment. Essential Skills & Experience Demonstratable experience in an IT Business More ❯

key suppliers to ensure quality, cost-effectiveness, and innovation. Contract Negotiation: Lead negotiations for contracts and agreements with suppliers, ensuring favourable pricing, terms and conditions and specifications, deliverables and performance metrics are clear and can be easily quantified. Contract Development : Work with the legal function to construct the necessary contractual arrangements for contracts to ensure all contractual terms … capital are directed through the Procurement function. Risk Management: Identify and mitigate risks associated with the procurement of the corporate services categories, including supply chain disruptions and compliance issues. Performance Monitoring: Monitor supplier performance and implement improvement plans as necessary to ensure service levels and contractual obligations are met. Cost Savings: Identify and implement cost-saving opportunities within … designated categories through strategic sourcing and supplier management and ensure all negotiated gains and cost savings are tracked, measured, and delivered. Reporting: Prepare and present regular reports on category performance, savings achieved, and market trends to senior management. Supplier Management : Manage the relationship of key category suppliers and mediate issues between stakeholders and suppliers as required. Leadership: Develop and More ❯