Senior Account Escalation Manager
- Hiring Organisation
- Proactive Appointments
- Location
- Surrey, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £300 - £310 per day
increase customer satisfaction with ServiceNow, resulting in the continued growth of the account. · Provide support on complex reactive account escalations as the business requires. Skills · Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using … ideally ITIL related companies, to include technical account management, program or project management. · Experience working with Enterprise Software companies. · Excellent written and verbal communication skills, with strong presentation and facilitation skills. · Ability to effectively work in a culturally diverse environment · Strong organizational and analytical skills · Experience dealing ...