business analysis, project management, client onboarding, release management and plant management. In addition, the role will focus on streamlining end-to-end deliveries through automation of manual tasks and process improvement. Responsibilities: You will participate in cross-functional requirements and implementation discussions to review the impact of application changes Work with business and product teams to prioritize and communicate More ❯
investigate alarms, and issue outage reports, acting on high usage alerts to ensure optimal service delivery. Documentation & Reporting: Log all customer interactions accurately within Freshdesk and provide insights for process improvements. Continuous Learning: Pursue technical training on new products and services and share knowledge with colleagues to enhance team capabilities. What We’re Looking For: Experience: A solid background More ❯
investigate alarms, and issue outage reports, acting on high usage alerts to ensure optimal service delivery. Documentation & Reporting: Log all customer interactions accurately within Freshdesk and provide insights for process improvements. Continuous Learning: Pursue technical training on new products and services and share knowledge with colleagues to enhance team capabilities. What We’re Looking For: Experience: A solid background More ❯
of customer quality issues during the night shift. This role will see you working across a variety of formal forums and projects, from managing customer complaints to supporting internal process improvements. Key Responsibilities Investigate and coordinate customer concerns, including product traceability and inspection activities. Produce and manage detailed 8D and 5Y root cause reports aligned with customer-specific requirements. More ❯
the work. Key Responsibilities: Lead the analysis and documentation of business requirements for the ERP implementation, ensuring alignment with business goals. Work closely with stakeholders across departments to drive process improvements and system integration. Navigate relationships with stakeholders and build strong working relationships across different teams. Support the end-to-end ERP implementation, from requirements gathering to testing and More ❯
role Lead engineering projects within value streams and shared platforms, ensuring projects stay within budget and time constraints. Coordinate daily delivery to ensure effective service through validation plans and process improvements. Develop and implement engineering strategies to improve performance, drive innovation, and establish best practices, collaborating with the Engineering Enablement team for rollout. Oversee creation of team goals, implementation More ❯
of IT equipment and software. Stay up-to-date with emerging technologies and industry trends, sharing knowledge with the team. Collaborate with Delivery Service professionals to identify and implement process improvements. Engage with resolver groups to ensure timely resolution of service requests and incidents. Full training and support will be provided by your workplace mentor and from the Baltic More ❯
for emerging talent, helping them grow into confident, capable product experts. This is a hands-on leadership role that blends client-facing technical work with team coaching and continuous process improvement. You Will Serve as the regional lead for the UK technical support team. Help drive recruitment, onboarding, and ongoing training for UK-based support analysts. Provide mentorship and More ❯
and maximize value. Monitor client performance, share best practices, and identify new business opportunities. Collaborate with Data Ops and Support teams on high-impact requests and escalations. Identify internal process improvements to enhance service delivery. Communicate project and client activity updates internally, highlighting opportunities for product development or documentation. Create and share client case studies with Marketing to showcase More ❯
cross-functional teams for effective solutions.Participate in 24x7 operational support and on-call rotations as a senior escalation point. Innovation: Engage in high-level team activities, suggesting architecture and process improvements, conducting tool evaluations, and researching new technologies to stay ahead in the industry. Security: Ensure infrastructure security and compliance with InfoSec requirements. Team Collaboration: Work closely with team More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
configuring, maintaining, and enhancing our Atlassian tools to support our internal teams and external stakeholders. This position offers an exciting opportunity to work collaboratively with cross-functional teams, drive process improvements, and contribute to the overall success of our organisation. What does the job involve? Collaborate with stakeholders to enhance the Atlassian Suite, enhancing delivery and efficiency. Work with More ❯
project roadmap remains aligned with our long-term goals and creative vision. You will play a critical role in driving operational excellence across all teams by identifying and implementing process improvements. This includes the development and adoption of best practices across Agile, Scrum, and "Wagile" methodologies. Monitoring production efficiency through key metrics and refining workflows will be essential to More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
AJ BELL BUSINESS SOLUTIONS LIMITED
configuring, maintaining, and enhancing our Atlassian tools to support our internal teams and external stakeholders. This position offers an exciting opportunity to work collaboratively with cross-functional teams, drive process improvements, and contribute to the overall success of our organisation. What does the job involve? Collaborate with stakeholders to enhance the Atlassian Suite, enhancing delivery and efficiency. Work with More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
AJ BELL BUSINESS SOLUTIONS LIMITED
configuring, maintaining, and enhancing our Atlassian tools to support our internal teams and external stakeholders. This position offers an exciting opportunity to work collaboratively with cross-functional teams, drive process improvements, and contribute to the overall success of our organisation. What does the job involve? Collaborate with stakeholders to enhance the Atlassian Suite, enhancing delivery and efficiency. Work with More ❯
Wolverhampton, England, United Kingdom Hybrid / WFH Options
Technology Management Ltd
manage reports and presentations Maintain and update customer records and databases Support the development and implementation of customer engagement strategies Support the internal systems team with business systems and process improvements by testing new releases and feeding back Document and update processes and procedures Collaborate with various departments to ensure seamless customer service Monitor and report on customer feedback More ❯
the set SLA’s. Assisting Manager/Senior Contract Admin ad hoc. Calculating/managing payments to Contractors. Onboarding compliance/right-to-work checks. Supporting on projects/process improvement. The successful candidate will be organised, resilient and detail oriented to take pride in a job well done. They'll produce highly accurate results on a daily basis. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Enterprise Mobility
their expectations. Participate in tactical initiatives such as designing, developing and reviewing code with the opportunity to be part of strategic visioning, introducing new technologies, design, improved metrics, and process improvements Be part of the full application lifecycle (design, develop, test, deploy and maintain), innovating in each step Designing API’s and working with other teams to build integrations More ❯
to funding, ensuring a smooth and seamless onboarding process. HOW YOU WILL FULFILL YOUR POTENTIAL The role is within the Platform Support area of the ESS team working on process improvements, providing business support, responding to reporting requirements, coordinating enhancements, and client or platform implementations. Specifically, the ideal candidate will be responsible for the following functions: Implementation of automated More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Columbus UK
full project lifecycle, from understanding client requirements and designing solutions, to configuring the system and supporting go-live. You'll work closely with customers to analyse their needs, identify process improvements, and guide them through change. Along the way, you'll document your work clearly, support testing, deliver training, and collaborate with your project team to keep everything running More ❯
full project lifecycle, from understanding client requirements and designing solutions, to configuring the system and supporting go-live. You'll work closely with customers to analyse their needs, identify process improvements, and guide them through change. Along the way, you'll document your work clearly, support testing, deliver training, and collaborate with your project team to keep everything running More ❯
Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building + 5 more What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive More ❯
ProcessImprovement Manager (Data Centres) London £90,000 - £100,000 + Bonus up to 20% + International Travel (average 2-3 p/m)+ Benefits + IMMEDIATE START We are partnered with a global industry innovator that has impressive coverage across several continents within a lucrative and rewarding industry and are positioned to grow exponentially in the … coming years. This is a pivotal role ensuring the success and continuous improvements of data centres and associated assets. With a primary focus on process development and procedure, this is the ideal opportunity for a ProcessImprovement Manager or Change Manager that wants to take on more responsibility within a new department. Supported heavily by the board … efficiencies, ensuring that they remain technically advanced & ahead of the competition. Professionals with an extensive background in Data Centres or Critical Environments that have a keen eye for continuous improvement will thrive in this position and company. Opportunities to progress and grow with the business are a serious reality and our client is looking for someone who is eager More ❯
Leamington Spa, Warwickshire, Royal Leamington Spa, United Kingdom Hybrid / WFH Options
Contechs Consulting
Position Title: Toolchains & Process Management Engineer Location: Hybrid Working - Royal Leamington Spa Contract - Outside IR35 *Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU.* Purpose of the Role: Oversee and optimise the selection, configuration, and maintenance of software development, integration, and testing tools (e.g., version … the different tools and processes. Collaborate with systems and software engineers, to understand their needs and provide guidance and support in the use of tools and best practices for process management. Develop and maintain comprehensive documentation related to toolchains, processes, workflows, and guidelines to ensure transparency and facilitate knowledge sharing across teams. Define key performance indicators (KPIs) for the … and debugging, along with experience configuring and maintaining them. Ability to define, implement, and manage development processes across teams, focusing on quality, efficiency, and effective documentation. Demonstrates expertise in processimprovement frameworks, which can enhance efficiency and quality within the toolchain ecosystem. Familiarity with Agile and DevOps practices, especially as they relate to automotive software development, to improve More ❯
p/hr (Umbrella - Inside IR35) Working Pattern: Hybrid This is a detail-oriented, systems-focused role ideal for someone who enjoys working with IT platforms, databases, and processimprovement while supporting key procurement activities that keep the business moving. Daily Responsibilities: Act as the admin point of contact for supplier and internal portals Support supplier onboarding and … training Coordinate access requests and system updates Work with process experts to review and improve operational user guides Provide one-to-one or online training sessions for suppliers and internal users Test and support SAP system updates and portal functionality Required Skills: Strong admin and organisational experience Interest or knowledge of IT systems, databases, or portals Comfortable with training … delivery and processimprovement Analytical mindset and problem-solving approach Solid interpersonal skills to engage with both internal teams and external suppliers Knowledge of SAP and procurement processes Why This Role? Develop and enhance your IT systems and processimprovement skills Be involved in key digital projects supporting a global aerospace leader Early Friday finish More ❯
carriers in the world and looking to hire a Senior Program Manager to define the future tech requirements for Amazon's India delivery operations focus on On road delivery process to delight our customers. ROW Last Mile Product and SME (ROW LMPS) is seeking a Senior Program Manager for AGL last mile. This role will assist in business-critical … consistent, industry leading, performance. The individual will support the Routing deep dives, SME central mechanisms and performance management. In this role, you will analyze data to diagnose processes, identify improvement opportunities, prescribe improvement strategies and guide the improvement effort. This role will manage large, complex initiatives, deal with ambiguity, balance speed with quality, and advocate on behalf … and tools seamlessly into the business, we prioritize Safety, Productivity and Quality to delight our customers. Key job responsibilities • Support in design, build, and improve tools for product and process design • Provide leadership in operational excellence, product development and phase gate systems • Provide leadership for large-scale Tech solutions in India country • Work with complex processes, automation, and processMore ❯