Swindon, Wiltshire, England, United Kingdom Hybrid / WFH Options
R3vamp Limited
network suppliers and administrative processes. The ideal candidate will play a vital role in ensuring our service levels are consistently met, helping resolve escalated issues, and identifying areas for process improvement. This is a collaborative role that requires strong communication skills, attention to detail, and a customer-focused mindset. Key Responsibilities: Supplier Relationship Management : Proactively communicate with Network Managers … or customer complaints, taking ownership and ensuring issues are resolved promptly and effectively. Database Maintenance : Maintain and regularly update the supplier database to ensure accurate and current records. Continuous Improvement : Identify and suggest improvements in service delivery and operational processes that will enhance the customer experience and overall efficiency. Administrative Support : Perform general administrative duties related to network operations … communication skills, both written and verbal Excellent organizational skills and attention to detail Ability to manage multiple tasks and priorities under pressure A proactive approach to problem-solving and processimprovement Familiarity with supplier management or SLA monitoring is an advantage Proficiency with Microsoft Office Suite (Excel, Outlook, etc. More ❯
Hailsham, East Sussex, England, United Kingdom Hybrid / WFH Options
HR GO Recruitment
28k-£32k HRGO Recruitment client is a fast-growing business operating on SAP and expanding reach across Europe. They are looking for reimagining customer service, harnessing technology, automation, and processimprovement to deliver best-in-class support. That's where you come in. Our client is looking for a customer service superstar with a tech mindset, someone who … background who's ready to roll up their sleeves and help transform how we support customers across all digital platforms. In this role, you will: Work on customer service improvement projects using automation, chatbots, and AI tools Help identify and fix root causes of repeat issues to reduce unnecessary customer contact Support customer queries with clarity, professionalism, and care … commercial, credit, etc.) Contribute to the shift from manual data entry to digitised, streamlined work flows We would love to hear from you if you have: A technical or processimprovement background (education or early career) Fluency in French and English (Belgian French speakers welcomed!) Experience with SAP, CRM systems, spreadsheets, or tools like Power BI Strong communication More ❯
operational capabilities. Training and Error Resolution: Provide training to vendors on catalog content, PO management, and shipment processes, while identifying and correcting errors, maintaining accurate records of tasks performed. ProcessImprovement: Take ownership of processimprovement initiatives, identifying areas for operational efficiency, and actively participating in stakeholder meetings and calls. Communication and Coordination: Maintain strong communication … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please More ❯
to ensure promises to the customers are being maintained. Key job responsibilities - Track existing metrics to detect & remove defects - Line haul performance management (e.g. on-time truck performance) - Continuous Improvement Management - Coach, educate and facilitate the growth relationship between Amazon and our dedicated transport partners. - Support Contract management and contract compliance for partners - Q4 planning and execution (Amazon Peak … Support the Operations Planning (OP) Process: goal settings - Prepare and participate recurrent Ops calls, business reviews, QBRs, Customer Service workshops (to support the improvement plans) - Maintain and improve communication, process and Fulfillment Center/partner interface - Develop relationships with Partners to encourage and facilitate communication to drive new opportunities. To be successful in this role, you need … and sustainably. BASIC QUALIFICATIONS - Held a Transport CPC Qualification - Driver management experience - A degree - Experience in supply chain - Experience in program or project management - Experience in defining and implementing processimprovement initiatives using data and metrics - Experience working cross functionally with tech and non-tech teams - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level - Experience defining More ❯
of financial processes with deep technical knowledge of financial standards. • Strong understanding and relevant experience of audit processes. • Proven experience of a similar type project role, leading and driving processimprovement while delivering on process efficiency. • Proven experience in making informed recommendations that drive measurable outcomes. • Proven experience of working with teams and driving change. • An understanding More ❯
Governance: Implement and maintain data quality checks to ensure the accuracy and consistency of data. Adhere to data governance policies and procedures to ensure compliance with company standards. Continuous Improvement: Stay updated with the latest trends and technologies in data analysis and SQL programming. Identify opportunities for processimprovement and implement best practices in data management. A … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please More ❯
ITV is restructuring its Third Party Payments team, shifting towards a compliance-focused approach to inspire change, ensure policy adherence, and optimise workflow efficiency making the purchase to pay process flawless. The role.. We are currently seeking two highly motivated and meticulous Master Data Experts to be responsible for and own the quality, consistency, and accuracy of supplier data … mitigate fraud, implement data governance, and ensure compliance with regulatory and internal standards. Identify and resolve data discrepancies through audits, reviews, and analysis of large data sets. Support continuous process improvements in collaboration with the Global Process Owner and cross-functional teams. Collaborate with teams (e.g., Procurement, Tax, Treasury) to align on master data and prevent payment issues. … country specific requirements Can provide evidence of analysing, presenting and improving data to management, business areas and teams. Can demonstrate a strong competency of problem solving with a continuous improvement approach. Experience of working in a shared service centre preferred Other things we're looking for (key criteria) Attention to detail and strong analytical skills. Excellent ability of using More ❯
West Malling, Kent, United Kingdom Hybrid / WFH Options
Lumina Energy
with specialisms in IT, HR, energy, education, legal, procurement, and more. Why this role matters As our CSI Controller, you'll be the strategic brain behind our Continuous Service Improvement (CSI) engine. You'll be tasked with leading on initiatives that make our services smarter, faster, and more lovable for both our teams and our customers. You will be … a confident and capable process leader, bringing a blend of project design, leadership, and operational management skills to drive performance and continuous improvement across the organisation. If you're fluent in the language of data, process optimisation, dashboards, customer service, and service delivery, thenthis is the opportunity for you. What you'll be doing Analysing the processes … qualification or equivalent experience. Relevant ICT industry-recognised qualification to advanced level or equivalent experience. ITIL Foundation certification (bonus points for Practitioner or CSI). Strong understanding of processimprovement methodologies such as Lean, Six Sigma, etc. Ability to work cross-functionally and influence without authority. Experience of providing regular reports and presentations on the status of improvementMore ❯
etc.) in partnership with stakeholders. Key job responsibilities: - Identify, analyze and own solutions for seller/customer experience impacting issues - Gather and analyze seller feedback to identify seller experience improvement initiatives and work with Product team to implement those - Measure operations performance and work with other teams (Supply Chain and Operations, Seller Support, and Product Management) to ensure goals … BASIC QUALIFICATIONS - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing processimprovement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using … data and metrics to determine improvements PREFERRED QUALIFICATIONS - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the More ❯
Education Level : 4 Year Degree Salary Range : $70000.00 - $96000.00 Salary Travel Percentage : Negligible Job Shift : Professional Job Category : No weekends Description Drive healthcare excellence through quality data management and process improvement. Join Our Team at Cuyuna Regional Medical Center At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to … trends, generate reports, and collaborate with medical and nursing staff to enhance database accuracy and regulatory adherence. Your role includes supporting accreditation activities, monitoring regulatory changes, and assisting in processimprovement initiatives to optimize patient outcomes. Strong analytical skills and attention to detail will be essential in maintaining compliance with federal, state, and accrediting agency requirements. Collaboratively, the … analyst works with various departments to foster compliance and boost process improvements. The position requires proactive involvement in multiple projects, working in a dynamic environment where continuous learning and adaptability are essential. About the Quality Department Department: Raising Standards, Improving Care In the Quality Department at CRMC, we are committed to improving patient outcomes, enhancing healthcare experiences, and ensuring More ❯
the integrity and visibility of spend data and reporting analytics within the Procurement Function. Additionally, you will maintain, identify, and implement procurement technologies available in the market to drive process improvements and automation for the function. Your core responsibilities Manage the integrity of the Procurement Spend Cube, including data cleansing with the Category Management Team, suppliers, and the wider … business for accurate reporting. Manage and maintain the supplier database and onboarding processes within D365. Develop product items, punch-out catalogues, and identify continuous improvement opportunities related to the procurement function within D365. Set data standards and SOPs to enhance the integrity of product items and catalogues within D365. Maintain and promote the use of other procurement systems, including … strategies for communication on Procurement Policies and Governance to the business. Build strong relationships with key stakeholders and the procurement team to positively impact business performance. Identify continuous and processimprovement opportunities within procurement data and systems, aligned with Biffa Governance and Procurement Policies. Our essential requirements Knowledge of Microsoft Dynamics 365 Finance & Operations (or similar ERP systems More ❯
workflows to support customer satisfaction and retention. The ideal candidate will have a strong background in customer success, data analysis, and operations management, with a proven ability to drive process improvements and reduce churn. As a business we not only want to win new customers but want to look after those that have chosen to do business with us. … loyalty. Create and maintain customer journey maps to ensure a seamless experience throughout the customer lifecycle. Regularly assess customer feedback and satisfaction metrics to identify areas for improvement. Operational Process Optimization: Oversee the development and refinement of operational processes to improve efficiency and effectiveness. Standardize and document workflows, ensuring consistency and scalability across the team. Implement processimprovement … collaboration across departments to address customer pain points and improve the overall customer experience. Participate in cross-functional initiatives that impact customer retention, providing operational insights and support. Continuous Improvement: Lead initiatives to continuously improve churn management processes, focusing on scalability, efficiency, and customer satisfaction. Stay informed about industry best practices and emerging trends in churn management and operations. More ❯
matters related to city operations. Conduct the performance appraisals of the Delivery Center Managers and Channel Relationship Managers and mentor them for handling efficient operations. Continuously improve the delivery process and attain a sustained level of delivery performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance … bottlenecks and improve the performance. Implement the formal process control and processimprovement mechanisms such as Kaizen Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations. Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the … preferred ,wherein decisions have to be taken on the spot and actions needs to be initiated right away Knowledge of the city topography is an added advantage Experience in processimprovement preferred with additional benefits for knowledge of specific methodologies such has Six Sigma, Kaizen etc. PREFERRED QUALIFICATIONS Masters degree in Operations will be an advantage. Strong familiarity More ❯
Shared Services to low-cost countries. Analyse existing processes and use Lean Six Sigma tools to identify areas of improvements. Identify potential risks in processes and propose solutions for improvement, ensuring continuous monitoring and optimization to maintain operational excellence post-transition. Support change management initiatives by training teams and key stakeholders on newly optimised processes, ensuring effective adoption and … KPIs) align with strategic objectives for cost reduction and operational efficiency. Key Skills and Qualifications: Proven track record as a Lean Six Sigma Black Belt, with significant experience applying processimprovement methodologies in large-scale M&A, HR, or operational transformation projects. Strong background in process optimisation, data analysis, and continuous improvement within fast-paced, global … England, United Kingdom 1 week ago Volunteer Marketing Manager - Benevity, Big Give, Justgiving & CAF | Action Change (Formally GVI Trust) London, England, United Kingdom 1 week ago Subject Matter Expert: Process Hazard Analysis Mid-Market Account Executive, DACH (German Speaker - Remote, UK Based) Mid-Market Account Executive, DACH (German Speaker - Remote, UK Based) Haddington, Scotland, United Kingdom 4 days ago More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Gravitas Recruitment Group (Global) Ltd
skills as well as an ability to manage stakeholders at all levels Desirable skills: Finance background or having experience working on a finance system Experience of finance implementations or processimprovement Experience working in a Higher Education setting Reporting into the Financial Systems and Data Manager you will be responsible for analysing data in the existing financial and … and accurate production of student invoicing using data from the Student Management System. The role is integral to the development of key systems and processes, including the development of process automations and ensuring data integrity in the finance system and the University's student management system. Benefits: Hybrid Working: Flexible hybrid working arrangement with three days per week Generous … term security Professional Development: Opportunities to develop your skills and progress your career within a supportive and forward-thinking organisation Collaborative Culture: Join a team committed to innovation, continuous improvement, and delivering excellent service to students and staff alike Interview Date: 11th-12th June More ❯
applied as needed, as well as leading advanced and cross-functional report writing responsibilities. This position will collaborate with the HRIS team and functional sponsors to make recommendations for processimprovement and best practices. The role will involve strong partnerships with multiple vendor technical contacts and downstream system owners. Responsibilities: Subject matter expert with all Workday integration technologies. … which can scale based on the growing needs of the organization. Extract data using Workday using custom reports, employing calculated fields and transformations. Assist with Workday configuration and Business Process Framework, if needed. Follows Change Management Processes and Policies. Understand business concepts and processes to effectively support the business team with mediating new and existing business and technical challenges. … each Workday release by collaborating with the HR team as to enablement of new functionality. Maintain and ensure the ongoing operational excellence of the HR systems and promote continuous processimprovement practices which drive automation, efficiency and exceptional service delivery. Collaborate with the Technical teams including IT to build, test and deploy the integrations, reports, workflows, dashboards and More ❯
London, England, United Kingdom Hybrid / WFH Options
ManpowerGroup
operations of our Digital Asset Management system and other related operational and technological responsibilities. Responsibilities: Team Operations: • Coordinate day-to-day operations within the Content & Owned Media team, developing process and streamline procedures. • Maintaining and optimizing Team-wide planning tools, C&OM SharePoint Hub and implement tools and automation processes to improve operational workflows. • Build relationships across departments to … and communicate improvements effectively. AI Literacy & Adoption: • Support with adoption of AI/GenAI tools within the function, ensuring alignment with organizational goals • Coordinate AI and GenAI business cases process review, support Global Comms teams with their submissions, including maintaining AI cases Dashboard up to date • Support training sessions on new technologies, including AI/GenAI tools, DAM systems … SharePoint related Pages up to date • Manage both front-end and back-end operations of the DAM system to ensure seamless functionality • Lead projects related to technology adoption or processimprovement within the team. Develop governance guidelines for operational tools. • Design and develop new solutions for the different groups, from project planning templates, content production, to SharePoint setup More ❯
key systems - Work with the EU Controls network to monitor Material Handling Equipment (MHE) metrics - Provide data visualisations of troubleshooting to internal stakeholders - Own or actively participate in continuous improvement projects run by the EU Controls network - Work with different departments to ensure all systems are correctly documented and that accurate backup libraries are maintained - Work with global colleagues … to install and commission new equipment - Support other sites in the EU Controls network as needed - Interpret mechanical and electrical drawings, and develop improvement strategies for code conforming to IEC 61131-3 A day in the life As an RME Automation Engineer, you'll be the site expert when it comes to keeping key automated systems running smoothly. You … skills and the opportunity to develop and introduce completely new processes or cutting-edge tech. BASIC QUALIFICATIONS - Relevant experience with PLC-controlled automation and issue diagnosis in a continuous process or production environment - Relevant experience supporting different conveyors and sortation systems - Relevant experience dealing with material handling, flow and capacity visualisation, and monitoring - Experience with at least one of More ❯
financial and economic analysis skills for the evaluation of key business metrics, b) ability to engage with internal and external partners to identify and pursue new business opportunities and process improvements, and c) payments products knowledge, including an understanding of the international/cross-border payments landscape, competitive environment, and customer behavior. Additionally, the ideal candidate must be comfortable … gathering requirements and producing data-driven analysis; partnering with internal teams to support new payment products or functionality post launch Working with technology teams to drive payment processing performance improvement Defining metrics for assessing performance and trends BASIC QUALIFICATIONS - 4+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams … experience - 3+ years of defining and implementing processimprovement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience in complex problem solving, and working in a tight schedule environment PREFERRED QUALIFICATIONS - 3+ years of driving end to end delivery, and communicating results to senior leadership More ❯
the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Role Norton Rose Fulbright is in the process of delivering an ongoing global programme to test, select and adopt AI across all business units and legal teams in a safe and responsible way. To deliver on this … business analysis, change management & communications, data analysis & reporting and strategy. Key Responsibilities Lead the management, analysis and delivery of AI projects (including business case definition; project plans; requirements analysis; processimprovement reviews and mapping; data modelling and analysis; solution assessment; implementation planning; UAT; training). Develop and manage project control documentation (such as project plans; action logs; RAID … ambiguous and changeable environment, tailoring the approach as necessary. Ability to act decisively and move projects with pace. Highly motivated self-starter who is adaptable and pragmatic. Adept at process analysis, producing process documentation and process modelling. Workshop facilitation skills. Prince II/APMP/Scrum/Six Sigma or other project management or processimprovementMore ❯
the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Role Norton Rose Fulbright is in the process of delivering an ongoing global programme to test, select and adopt AI across all business units and legal teams in a safe and responsible way. To deliver on this … business analysis, change management & communications, data analysis & reporting and strategy. Key Responsibilities Lead the management, analysis and delivery of AI projects (including business case definition; project plans; requirements analysis; processimprovement reviews and mapping; data modelling and analysis; solution assessment; implementation planning; UAT; training). Develop and manage project control documentation (such as project plans; action logs; RAID … ambiguous and changeable environment, tailoring the approach as necessary. Ability to act decisively and move projects with pace. Highly motivated self-starter who is adaptable and pragmatic. Adept at process analysis, producing process documentation and process modelling. Workshop facilitation skills. Prince II/APMP/Scrum/Six Sigma or other project management or processimprovementMore ❯
hiring outcomes across Early Careers (in conjunction with the Early Careers Leader) and professional recruitment. They strive to bring innovation, competitiveness, and high-calibre experience within Kyndryl’s hiring process, thus contributing towards Kyndryl’s employment brand. The TA Leader does this by creating and owning a country-specific Talent acquisition strategy to fulfil hiring demand in an agile … you to partner with HR Business Partners, Workforce Solutions Teams, and our Talent Acquisition Operations Teams. You will need to provide regular TA Performance updates to leaders and manage improvement initiatives aligned to overall continuous processimprovement plans, as well as those specific to your geographic responsibility. Responsibilities: Responsible for Service Delivery in assigned 9+1 Country/… Countries. Leads Performance Improvement Initiatives in Country/Countries in partnership with RPO & Operations Teams Participate in Customer Reviews to provide core TA Performance MI & Insights. Owns & Manages Country escalations/issues. Owns “Initiative deployments” in the Country. Brokers & Co-ordinates support from other COEs & Country HR Teams as required to drive change. Partners with Business/Practice Aligned More ❯
capabilities. This Program Manager works directly with the organization's leadership team, and will own developing and leading business operations; running business initiatives for vendor-facing teams; and driving processimprovement across global business mechanisms. This role is inherently cross-functional: success will depend on your ability to operate efficiently across teams, drive alignment (or identify critical decisions … trains & coaches team members in the use of Tools/Techniques relevant for the program success. (vii) WW Collaboration: Partners with Market Place/Central Program Managers in identifying process improvements & best practices sharing. (viii) Automation & Technology: Partners with RBS Tech/ACES Teams to automate/improve processes to bring efficiencies. Drives upstream defect elimination. Key job responsibilities … cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements - - Experience with end-to-end program management experience driving operational or supply chain process improvements that yield high returns - - +5 years of defining and implementing processimprovement initiatives using data and metrics experience - - Knowledge of Excel (Pivot Tables, VLookUps) at an More ❯
key systems Work with the EU Controls network to monitor Material Handling Equipment (MHE) metrics Provide data visualisations of troubleshooting to internal stakeholders Own or actively participate in continuous improvement projects run by the EU Controls network Work with different departments to ensure all systems are correctly documented and that accurate backup libraries are maintained Work with global colleagues … to install and commission new equipment Support other sites in the EU Controls network as needed Interpret mechanical and electrical drawings, and develop improvement strategies for code conforming to IEC 61131-3 A day in the life As an Automation Engineer, you'll be the site expert when it comes to keeping key automated systems running smoothly. You'll … completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS Relevant experience with PLC-controlled automation and issue diagnosis in a continuous process or production environment Relevant experience supporting different conveyors and sortation systems Relevant experience dealing with material handling, flow and capacity visualisation, and monitoring Experience with at least one of More ❯
key systems Work with the EU Controls network to monitor Material Handling Equipment (MHE) metrics Provide data visualisations of troubleshooting to internal stakeholders Own or actively participate in continuous improvement projects run by the EU Controls network Work with different departments to ensure all systems are correctly documented and that accurate backup libraries are maintained Work with global colleagues … to install and commission new equipment Support other sites in the EU Controls network as needed Interpret mechanical and electrical drawings, and develop improvement strategies for code conforming to IEC 61131-3 A day in the life As an Automation Engineer, you'll be the site expert when it comes to keeping key automated systems running smoothly. You'll … completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS Relevant experience with PLC-controlled automation and issue diagnosis in a continuous process or production environment Relevant experience supporting different conveyors and sortation systems Relevant experience dealing with material handling, flow and capacity visualisation, and monitoring Experience with at least one of More ❯