performance, and overall system stability for Retail Mesa. Participate in design discussions, code reviews, and procedural evaluations. Identify opportunities through technical discussions and make informed trade-offs. Troubleshoot, perform rootcauseanalysis, and resolve technical defects. Lead and coordinate company-wide campaigns in collaboration with support and engineering teams. Ensure compliance risks for Retail Mesa systems are More ❯
visualization, logging, and tracing Understanding of automation, SDLC, CI/CD pipelines, deployment automation, and blue/green or canary releases Proven experience with incident management, disaster recovery planning, rootcauseanalysis, and post-incident reviews Hybrid working - 1+ days a week in the London office Wellbeing initiatives including Sanctus Coaching, Virtual fitness sessions, Wellbeing webinars, and More ❯
vulnerabilities are exploited or identified in real-time. Work with relevant teams to contain and mitigate security breaches, ensuring minimal impact on the business. Develop post-incident reports, including rootcauseanalysis and remediation strategies. Security Strategy & Improvement: Stay up-to-date on the latest security trends, tools, techniques, and frameworks. Continuously evaluate and improve the organisation More ❯
queries. Take ownership of issues from start to finish. Proactively drive issue investigation to resolution, involving other parties and escalating where needed. Liaise with clients to interpret queries for rootcauseanalysis and propose appropriate workarounds and solutions. Qualifications Excellent analytical and problem-solving skills Programming experience (C++ and Linux/Unix preferred) Ability to communicate confidently More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Just Eat Takeaway.com
Windows services (IIS etc) Support of Containerisation technologies Configuration Management tooling such as Ansible, Puppet or Chef Interest in working within an Agile/Scrum environment Problem Solving and rootcauseanalysis of issues in complex environments At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known More ❯
Response Ace: When things get a bit wobbly, you'll be on the front lines, resolving incidents fast to minimize downtime. After the dust settles, you'll lead the rootcauseanalysis to prevent similar issues from popping up again. Automation Whizz: Got a repetitive task? You'll be the one automating it away! From environment setup More ❯
Response Ace: When things get a bit wobbly, you'll be on the front lines, resolving incidents fast to minimize downtime. After the dust settles, you'll lead the rootcauseanalysis to prevent similar issues from popping up again. Automation Whizz: Got a repetitive task? You'll be the one automating it away! From environment setup More ❯
the proposed technical solutions and resolves any issues in advance of go live. Ensure that the software is working effectively following the go-live stage. Troubleshoot defects and perform rootcauseanalysis to optimise performance. Support in creating and implementing integrations between the partner and Adarma technologies. Document security standards, solutions, data flows, procedures and other technical More ❯
queries. • Take ownership of issues from start to finish. • Proactively drive issue investigation to resolution, involving other parties and escalating where needed. • Liaise with clients to interpret queries for rootcauseanalysis and propose appropriate workarounds and solutions. Essential 2:1 Bachelor's degree (or higher) in a numerate subject (e.g. Computer Science, Engineering, Physics, Mathematics, etc. More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Cooper Parry
employee experience, and directly influence margin and value creation across the firm. You'll be getting stuck into a wide range of tasks, including; Process Optimisation Delivery Leading discovery, analysis, and redesign of core processes across multiple service lines and operational functions. Mapping current and future-state processes with clear visuals, evidence-based insights, and financial impact analysis. Identifying … service leads and the Transformation Team. Collaboration & Engagement Working across the business to understand operational challenges and co-designing solutions that work in practice. Facilitating workshops, user interviews, and root-causeanalysis sessions. Partnering with Technology, Business Operations, and Finance to align process changes with automation and digital capability. Acting as a key point of engagement with More ❯
Doncaster, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture PLC
manage automation scripts to streamline processes and reduce manual effort. Collaborate with development, data, and security teams to understand and meet their platform requirements. Lead incident resolution efforts, including rootcauseanalysis, fixes, documentation, and preventative solutions. Apply strong analytical and problem-solving skills to resolve complex technical issues. Monitor and manage platform performance, ensuring high standards More ❯
a plus, but not required High proficiency with at least one programming/scripting language (e.g., Go, Python, C) and ability to learn additional languages quickly Ability to perform rootcauseanalysis Strong verbal and written communication skills, including the ability to communicate effectively and efficiently with both coworkers and third-party vendors Strong collaboration skills with More ❯
architecture will help you. What you'll be doing Diagnose and resolve complex application and infrastructure issues Participate in our 24x7 on-call rotation, SCRUM, and deployment planning Perform RootCauseAnalysis (RCA) and provide recommendations for application teams Improve availability and reduce customer impact using Industry best observability tools Ensure best-practice and security-minded architecture More ❯
architecture will help you. What you'll be doing Diagnose and resolve complex application and infrastructure issues Participate in our 24x7 on-call rotation, SCRUM, and deployment planning Perform RootCauseAnalysis (RCA) and provide recommendations for application teams Improve availability and reduce customer impact using Industry best observability tools Ensure best-practice and security-minded architecture More ❯
monitor, troubleshoot, and optimise platform performance. Lead operational resilience, ensuring secure, scalable, and uninterrupted platform services, while managing SLAs and engaging with cybersecurity teams. Direct incident management processes, from rootcauseanalysis to resolution, coordinating closely with Site Reliability Engineering within BA Digital. Oversee and optimise business continuity planning, incident readiness, and operational efficiency across Commercial Platforms More ❯
quality and accurate reports for a wide range of stakeholders. Collaborate with Security Engineers and cross-functional teams to investigate and remediate large scale security incidents. Support security incident rootcauseanalysis, identify control gaps, and recommend mitigation strategies. Collaborate with cross-functional teams to drive improvements to security tools, policies and processes. Improve the effectiveness and More ❯
Technical Support: Provide second-level technical support for complex IT issues escalated from the 1st level support team. Troubleshoot and resolve hardware, software, network, and system-related problems. Perform rootcauseanalysis to identify underlying issues and implement appropriate solutions. IT Infrastructure Management: Manage and maintain the hotel's IT infrastructure, including servers, switches, routers, firewalls, and More ❯
Technical Support: Provide second-level technical support for complex IT issues escalated from the 1st level support team. Troubleshoot and resolve hardware, software, network, and system-related problems. Perform rootcauseanalysis to identify underlying issues and implement appropriate solutions. IT Infrastructure Management: Manage and maintain the hotel's IT infrastructure, including servers, switches, routers, firewalls, and More ❯
concerning new and installed systems Assisting site based Engineers with troubleshooting and problem solving. Point of contact in the event of an incident escalation, in depth fault finding and RootCauseAnalysis Providing technical advice and consultancy support to local TFM Teams Ensure preventative maintenance is performed in accordance with company standards and procedures by performing regular More ❯
primarily focused on Search systems, with contributions to Recommendations and SLU, applying Deep Learning, GenAI, and other ML techniques to improve Fire TV user experience - Perform hands-on data analysis and modeling with large data sets to develop insights that increase device usage and customer experience - Design and run A/B experiments, evaluate the impact of your optimizations … stakeholders - Work closely with product managers and software engineers to design experiments and implement end-to-end solutions - Setup and monitor alarms to detect anomalous data patterns and perform rootcause analyses to explain and address them - Be a member of the Amazon-wide Machine Learning Community, participating in internal and external MeetUps, Hackathons and Conferences - Help attract More ❯
and resolution of incidents while participating in an on-call rotation to maintain readiness Develop and automate threat detection and response capabilities, creating and refining alerting use cases Conduct rootcauseanalysis, produce detailed incident reports, and implement mitigation strategies to prevent future incidents Design and implement automation initiatives to enhance the efficiency of threat detection, response More ❯
independently managing technical projects with minimal supervision. Excellent executive-level communication skills (written and verbal) for translating technical concepts into business outcomes. Strong troubleshooting and problem-solving abilities, including rootcauseanalysis and resolution of complex technical issues. Ability to build and maintain relationships with both technical and non-technical stakeholders. Experience in working cross-functionally with More ❯
improvement and development of support processes. Day-to-day Diagnose and resolve high-priority, complex technical issues reported by customers, ensuring timely resolution and high customer satisfaction Conduct thorough rootcauseanalysis of recurring issues to identify and implement preventive measures Ensure high ticket productivity while maintaining a minimal backlog Manage and prioritize incidents and service requests More ❯
to you and the team - Demonstrate expertise in handling end to end data execution process related to labelling the tasks and be less dependent on work instructions - Contribute to rootcauseanalysis, identify error patterns and identify solutions to improve quality of labelling tasks - Responsible for identifying day-to-day process and operational issues in SOP, tools More ❯
Perth, Perth & Kinross, United Kingdom Hybrid / WFH Options
Prosource
Implement and manage Rapid Spanning Tree Protocol (RSTP) to prevent network loops and ensure efficient traffic flow Troubleshooting: Utilise advanced diagnostic tools to identify and resolve network issues Conduct rootcauseanalysis for recurring problems and implement corrective actions Best Practices & Audits: Validate network implementations against industry best practices and vendor guidelines Perform regular security audits and More ❯