Leeds, England, United Kingdom Hybrid / WFH Options
Corecom Consulting
management , work closely with cross-functional teams, and ensure the support function delivers measurable impact at scale. What you'll be doing: ✅ Lead the lifecycle of incidents and problems — rootcause to resolution ✅ Drive process improvements, automation, and SLA adherence ✅ Collaborate with Product and Engineering to prioritise fixes ✅ Act as Incident Commander for high-priority issues ✅ Champion customer … needs and data-led performance What you’ll bring: 🔧 Strong technical background in IT ops or support 📊 Experience with SLAs, MTTR, rootcauseanalysis 🤝 Excellent communicator, leader, and team collaborator 🧠 ITIL knowledge and continuous improvement mindset What you’ll get: 🌴 32 days holiday + bank hols 🦷 Private dental insurance 🧘 Virtual GP, mental health support & health checks 👶 Enhanced More ❯
alongside our QA team to test this cloud-based application. Your responsibilities will include: Running manual, automation, exploratory, and regression tests on new features and bug fixes; Performing backend rootcauseanalysis using tools such as Swagger, Dynamo DB, AWS CloudWatch, and PostgreSQL; Creating and maintaining complex data sets for test cases; Understanding requirements and creating detailed … Contributing to QA process improvements and automation testing. Job requirements We ask Strong technical aptitude with experience in manual and automated testing, particularly using C# and Selenium; Proficiency in rootcauseanalysis with tools like Swagger, AWS CloudWatch, and application logs; Solid understanding of API testing and functional testing across web, desktop, and mobile platforms; Ability to More ❯
support our expanding Seller Compliance space. This role involves collaborating with engineering teams to provide operational support across multiple products and platforms, including development support (continuous deployment, operational readiness, root-causeanalysis, code fixes, testing, metrics, and dashboards), customer support tools, and data-driven decision support (data mining, reporting, scripting). The team comprises world-class engineers … Develop robust deployment processes with metrics and rollback strategies. Enable continuous deployment pipelines with comprehensive testing. Enhance monitoring and logging capabilities. Manage software updates and address technical debt. Perform rootcauseanalysis for technical challenges. Software Development and Maintenance Create operational tools and automation using Ruby, Rails, Java, Python, Shell scripting. Develop unit and integration tests with More ❯
tech and non-tech teams experience Use statistical models with large, multidimensional datasets to uncover trends, patterns, and opportunities Identify and recommend opportunities to automate processes Perform ad hoc analysis to quickly solve time-sensitive operational issues Clearly communicate discrepancies and findings, including rootcauseanalysis and resolution steps to a broad user base A day … analyze trends in security data, or develop dashboards for tracking key performance indicators. You'll prototype solutions for technical review by peers, implement ETL pipelines, and work independently to rootcause data anomalies. You'll be expected to understand business implications and recommend courses of action through crisp documentation for senior leaders. About the team Our team is … data with Redshift, Oracle, NoSQL etc. experience - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with data modeling, warehousing and building ETL pipelines - Experience in Statistical Analysis packages such as R, SAS and Matlab - Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling PREFERRED More ❯
tier AI data centre customers. Own the end-to-end customer quality experience including error resolution, Return Merchandise Authorizations (RMAs), returns, and repair processes. Conduct and oversee detailed failure analysis and drive structured problem-solving using 8D and other industry-standard methodologies. Act as a critical interface between OEM/ODM suppliers and end customers to ensure rapid resolution … internal stakeholders and external partners. Implement and maintain robust quality processes tailored to the unique challenges of AI data centres. Collaborate across engineering, manufacturing, and field teams to drive rootcause identification, corrective actions, and continuous improvement. Monitor and analyze customer quality data to identify trends and systemic issues, and drive preventative actions. Champion a culture of urgency … role supporting data centre environments, particularly with OEMs and ODMs. Demonstrated leadership experience building or managing technical teams. Hands-on experience with customer-facing quality processes, including RMA, failure analysis, and repair operations. Expertise in 8D, rootcauseanalysis, and quality improvement methodologies. Excellent problem-solving skills, capable of working in high-pressure and ambiguous situations. More ❯
the technical escalation point for complex or high-priority support issues within the UK. Troubleshoot and resolve client issues across InvestorFlow's Pulse, Portfolio, and Pipe product lines. Conduct rootcauseanalysis and escalate bugs, enhancements, and outages to the appropriate internal teams. Monitor and drive regional support KPIs (e.g., SLA adherence, CSAT, article attachment rate). … experience Salesforce Administrator Certification (required). Proven experience in a client-facing technical support role with demonstrated ability to mentor peers or junior team members. Strong diagnostic, debugging, and rootcauseanalysis skills. Excellent written and verbal communication skills in English. Familiarity with knowledge management and internal training best practices. Ability to prioritize and multitask in a More ❯
and environment standardization Build and manage CI/CD pipelines with Jenkins, GitHub Actions, or AWS Code Pipeline Perform administrative and troubleshooting tasks on Linux-based systems, including log analysis and performance tuning. Lead technical triage and rootcauseanalysis for infrastructure-related issues Develop and deploy applications using Docker and AWS FARGATE Use CloudWatch, CloudTrail More ❯
City of London, London, United Kingdom Hybrid / WFH Options
RP International
and environment standardization Build and manage CI/CD pipelines with Jenkins, GitHub Actions, or AWS Code Pipeline Perform administrative and troubleshooting tasks on Linux-based systems, including log analysis and performance tuning. Lead technical triage and rootcauseanalysis for infrastructure-related issues Develop and deploy applications using Docker and AWS FARGATE Use CloudWatch, CloudTrail More ❯
South East London, England, United Kingdom Hybrid / WFH Options
RP International
and environment standardization Build and manage CI/CD pipelines with Jenkins, GitHub Actions, or AWS Code Pipeline Perform administrative and troubleshooting tasks on Linux-based systems, including log analysis and performance tuning. Lead technical triage and rootcauseanalysis for infrastructure-related issues Develop and deploy applications using Docker and AWS FARGATE Use CloudWatch, CloudTrail More ❯
Coventry, England, United Kingdom Hybrid / WFH Options
Agratas
automotive and electrification industries. The role requires a high level of analytical and critical thinking, with responsibilities ranging from defining test strategies to interpreting complex test data for failure analysis and risk mitigation. You may be required to lead test activities within the scope of a defined project, including coordination of resources, planning of timelines, and delivery of test … Implement and promote automated testing solutions where applicable to optimise repeatability and test coverage Regularly communicate test results, risks, and recommendations to senior leadership and cross-functional teams. Lead rootcauseanalysis and corrective action plans for test failures, and identify areas for design or process improvements. Analyse test data to identify trends in failure modes and … Systems (BMS), or high-voltage powertrain systems. Strong understanding of electrical, mechanical, and thermal testing methodologies for HV battery systems. Hands-on experience with test planning, execution, and data analysis in a relevant engineering environment. Knowledge of environmental, abuse, performance, and durability testing for EV battery systems. Experience with developing and executing Design Verification/Validation Plan and Reports More ❯
solving and collaboration skills Responsibilities: Design, implement, and manage scalable infrastructure Monitor and enhance system performance Automate repetitive tasks for efficiency Develop monitoring, alerting, and incident response systems Perform rootcauseanalysis and preventative maintenance Ensure SIEM data sources remain healthy and troubleshoot logging issues More ❯
SAP platform are cost-effective and provide long-term benefits. Increase the speed of innovation and enhancement within SAP solutions under your expertise. Identify problems and deliver solutions through rootcauseanalysis, providing innovative and swift system solutions. Assess emerging SAP technologies and product roadmaps, aligning them with business needs and the Welsh Water Business Plan to … combining SAP technical skills with business and commercial understanding. High-level SAP solution knowledge and fact-finding skills to assess current and future SAP landscapes and recommend roadmaps. Strong rootcauseanalysis, problem-solving, and impact assessment skills. Excellent interpersonal skills, with the ability to influence at all levels and externally. Strong organizational skills with attention to More ❯
Responsibilities: Lead end-to-end incident response investigations and containment efforts Communicate directly with clients during live cyber incidents, offering reassurance and expert guidance Produce detailed incident reports with rootcauseanalysis and actionable recommendations Perform forensic and log analysis using SIEM, EDR, SOAR, and other security tools Collaborate across teams to enhance response playbooks and More ❯
London, England, United Kingdom Hybrid / WFH Options
Hamilton Barnes
Responsibilities: Lead end-to-end incident response investigations and containment efforts Communicate directly with clients during live cyber incidents, offering reassurance and expert guidance Produce detailed incident reports with rootcauseanalysis and actionable recommendations Perform forensic and log analysis using SIEM, EDR, SOAR, and other security tools Collaborate across teams to enhance response playbooks and More ❯
automation & Dev ops engineers. A successful candidate will use their strong knowledge in markets business, project planning, estimation, sprint planning, environment planning, automation scripting and execution, project control, debugging, rootcauseanalysis, test reporting, risk management and experience in running teams to ensure that the aggressive delivery timelines are met. They will be fully responsible for owning … Business and Technology leadership and stakeholders to ensure sound and efficient delivery of new features and tech mandatory upgrades. Active participation in Delivery Feature Teams with regards to impact analysis of design and implementation. Define test plans and test cases for functional and end-to-end testing along with building or integrations with observability tools Drive in-sprint automation … of Feature Deliveries, whilst championing automation best practices. Perform detailed rootcauseanalysis of defects and manage fix/retest cycles until sign off. Produce regular Test Reports to communicate delivery health to key stakeholders. Mitigate roll-out risk through runbook reviews. Collaborate closely with cross-functional and global teams (QA, Dev, Dev Ops and Product Teams More ❯
Responsibilities: Assess client requirements and design Linux/VMware solutions that meet their needs Providing Level 3 support for Linux and VMware issues, conducting rootcauseanalysis, and implementing long-term solutions. Architecting and implementing VMware solutions for enterprise environments, including vSphere, ESXi, and vCente Managing and troubleshooting Linux servers (RHEL, CentOS, Ubuntu), including installation, configuration, and More ❯
production flow Monitor supplier performance (PPM, NCRs) and implement CSL1/CSL2 controls Develop and implement containment and inspection plans Lead structured problem-solving (8D, 5-Why, Fishbone) Conduct rootcauseanalysis and ensure corrective actions are effective Oversee third-party inspections, sorting, and manage supplier chargebacks Escalate supplier risks and support mitigation plans Produce regular reports … Cp/Cpk Working knowledge of ISO 9001, IATF 16949, APQP, PPAP, FMEA, and Control Plans Ability to interpret engineering drawings, GD&T, and use metrology tools Strong data analysis skills using Histograms, Trend Charts, PPM, and Defect Rates Familiarity with ERP, QMS, and MS Office (Excel, PowerPoint, Word) Desirable: IATF 16949 Certification Lean Six Sigma Green Belt Key … Deliverables CSL inspection plans with entry/exit criteria Quality reports and trend analysis Chargeback documentation and supplier accountability tracking Full documentation of daily inspection activities Candidate Requirements Degree or equivalent in relevant discipline Proven SQA or equivalent quality experience Reasonable access to the Surrey site (not a deal breaker0 Contract Type: Inside IR35 | £33ph (Umbrella) Monday to Friday More ❯
at the forefront. You'll ensure the appropriate resources are in place to deliver works, manage fleet and permits, and identify procurement needs. Your role will also include conducting RootCauseAnalysis for delays, managing supplier performance, and working closely with the Network Access Team to optimise scheduling and site-sharing opportunities. Additionally, you'll help reduce … Monitor and update the management system with detailed defect progress to justify claims and mitigate penalties. Coordinate with the Network Access team to optimise schedules and site-sharing. Conduct RootCauseAnalysis for delays and missed targets. Identify procurement needs and manage supplier performance. Ensure maintenance resource availability and communicate plans to the scheduling team. Monitor and More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Connect Plus Services
at the forefront. You'll ensure the appropriate resources are in place to deliver works, manage fleet and permits, and identify procurement needs. Your role will also include conducting RootCauseAnalysis for delays, managing supplier performance, and working closely with the Network Access Team to optimise scheduling and site-sharing opportunities. Additionally, you'll help reduce … Monitor and update the management system with detailed defect progress to justify claims and mitigate penalties. Coordinate with the Network Access team to optimise schedules and site-sharing. Conduct RootCauseAnalysis for delays and missed targets. Identify procurement needs and manage supplier performance. Ensure maintenance resource availability and communicate plans to the scheduling team. Monitor and More ❯
South Mimms, Hertfordshire, United Kingdom Hybrid / WFH Options
Connect Plus Services
at the forefront. You'll ensure the appropriate resources are in place to deliver works, manage fleet and permits, and identify procurement needs. Your role will also include conducting RootCauseAnalysis for delays, managing supplier performance, and working closely with the Network Access Team to optimise scheduling and site-sharing opportunities. Additionally, you'll help reduce … Monitor and update the management system with detailed defect progress to justify claims and mitigate penalties. Coordinate with the Network Access team to optimise schedules and site-sharing. Conduct RootCauseAnalysis for delays and missed targets. Identify procurement needs and manage supplier performance. Ensure maintenance resource availability and communicate plans to the scheduling team. Monitor and More ❯
Dartford, Kent, United Kingdom Hybrid / WFH Options
Connect Plus Services
at the forefront. You'll ensure the appropriate resources are in place to deliver works, manage fleet and permits, and identify procurement needs. Your role will also include conducting RootCauseAnalysis for delays, managing supplier performance, and working closely with the Network Access Team to optimise scheduling and site-sharing opportunities. Additionally, you'll help reduce … Monitor and update the management system with detailed defect progress to justify claims and mitigate penalties. Coordinate with the Network Access team to optimise schedules and site-sharing. Conduct RootCauseAnalysis for delays and missed targets. Identify procurement needs and manage supplier performance. Ensure maintenance resource availability and communicate plans to the scheduling team. Monitor and More ❯
manage resources effectively. Gather requirements from stakeholders to ensure that all aspects of the project are addressed. Supervise project teams, providing guidance and support to ensure successful execution. Conduct rootcauseanalysis to identify issues and implement corrective actions as necessary. Communicate project status updates to stakeholders through presentations and reports. Collaborate with cross-functional teams to … documentation and collaboration. Strong background in product management principles. Ability to gather requirements effectively from diverse stakeholders. Proven supervisory skills with experience leading teams. Excellent analytical skills for conducting rootcause analysis. Strong verbal and written communication skills, with the ability to present information clearly. A proactive approach to problem-solving and decision-making. If you are an More ❯
contributing the improvement of the Alloy product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting client-facing resources like Knowledge Base articles and RootCauseAnalysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical Support Engineer I … Deliver an outstanding customer experience within established service level agreements (SLAs) to all clients, including our largest Enterprise partners. Lead customer calls effectively, escalating issues appropriately when necessary. Identify root causes and provide clear solutions for customer problems using logs, system tools, and debugging methods. Expand product knowledge and technical skills through self-directed learning and embed program participation. … Contribute to client-facing Knowledge Base articles and internal documentation to fill knowledge gaps and provide clarity for recurring issues. Write client-facing RootCause Analyses (RCAs) for incident resolution. Alloy operates on a 24/7 model. Ability to work a fixed shift that aligns to the hours of 9:00 AM to 6:00 PM UK More ❯
and reliability tests for automotive opto-electronic components and prepare test reports (in-house) Coordinate and support testing at external test houses Create test plans and procedure manuals Data analysis and reporting Design and build of test environments for in-house sample testing Support RootCauseAnalysis (RCA) and Troubleshooting of Issues In-house test facilities More ❯
and ensure interoperability between subsystems and third-party components. o Create and manage system models using tools like SysML/UML or Model-Based Systems Engineering (MBSE) frameworks. • System Analysis: o Perform functional and performance analysis of simulation systems, identifying potential design risks and mitigation strategies. o Conduct trade studies to evaluate design options against performance, cost, and … and software) into cohesive flight simulation systems. Work closely with multidisciplinary teams to design and implement integration procedures, ensuring all subsystems function together as intended. Troubleshoot integration issues, identify root causes, and develop solutions to ensure seamless system performance. Maintain and optimize system configurations for improved operational efficiency and system reliability. • Verification & Validation: Define and execute test plans to … Ability with simulation software tools, modelling languages, and simulation platforms (e.g., MATLAB, Simulink, RTOS). Familiarity with industry standards and certifications (e.g., DO-178C, DO-254). Troubleshooting ability, rootcauseanalysis, and system diagnostics. Problem-Solving: Strong analytical and problem-solving abilities with a focus on resolving complex systems issues under tight deadlines. Excellent written and More ❯