end validation processes involving backend systems, APIs, and third-party vendors. To perform functional, regression, integration, smoke, and user acceptance testing. Responsible to conduct rootcauseanalysis in collaboration with development teams to ensure effective defect resolution. Design, document, and execute test plans and test cases based More ❯
end validation processes involving backend systems, APIs, and third-party vendors. To perform functional, regression, integration, smoke, and user acceptance testing. Responsible to conduct rootcauseanalysis in collaboration with development teams to ensure effective defect resolution. Design, document, and execute test plans and test cases based More ❯
meetings, direct observation and prototypes. All these techniques will help to identify the best solution for the requirements. Research issues reported in Production, perform rootcauseanalysis and document them. Respond to and resolve technical issues in a timely manner. Perform versioning of the release updates and More ❯
meetings, direct observation and prototypes. All these techniques will help to identify the best solution for the requirements. Research issues reported in Production, perform rootcauseanalysis and document them. Respond to and resolve technical issues in a timely manner. Perform versioning of the release updates and More ❯
team environment. Oversee the resolution of application problems for employees and customers, ensuring that support is efficient, professional, and aligned with organizational needs. Perform rootcauseanalysis of recurring issues and assist with developing solutions to prevent future occurrences. Develop and implement best practices, processes, and procedures More ❯
of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting/Root-CauseAnalysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all More ❯
requirements. Support daily operational metrics like AHT, quality, TAT for assigned tasks. Handle end-to-end data labeling processes with minimal supervision. Contribute to rootcauseanalysis, identify error patterns, and suggest quality improvements. Identify operational issues in SOPs and tools, and suggest improvements. Provide floor support More ❯
support client integrations. Provide support to FlexTrade clients globally and advise on questions and queries. Liaise with clients/brokers to interpret queries for rootcauseanalysis and propose appropriate workarounds and solutions. Requirements Excellent analytical and problem-solving skills. Accuracy and attention to detail. Programming experience More ❯
junior specialists and team members Collaborate with other departments to align specialist work with broader objectives Evaluate and recommend new technologies and methodologies Conduct rootcauseanalysis for critical issues Lead proof-of-concept initiatives and pilot projects Represent the specialist team in inter-departmental meetings Contribute More ❯
in real-time. Work with relevant teams to contain and mitigate security breaches, ensuring minimal impact on the business. Develop post-incident reports, including rootcauseanalysis and remediation strategies. Security Strategy & Improvement: Stay up-to-date on the latest security trends, tools, techniques, and frameworks. Continuously More ❯
within the Scientific Computing team on an ad hoc and projects basis. * Installation and configuration of network infrastructure utilising hardware from multiple vendors. * Undertake rootcauseanalysis, identification, and resolution of network infrastructure issues in a timely manner, working with other members of the Scientific Computing team More ❯
Service Level Agreements and ensure customer satisfaction. Design and implement new systems in accordance with appropriate build guidelines and processes. Identify problem candidates, perform rootcauseanalysis, develop documentation for known problems and make recommendations. About you Relevant University degree, ITIL certification or significant experience in Service More ❯
of sources of water supply required for data center cooling. Never constrain business growth. Work with internal teams to trouble shoot problems and conduct RootCauseAnalysis (RCA) and Corrective Action (CA) for design and fleet deployed water systems. Deliver projects that directly support water sustainability goals. More ❯
you can expect to be responsible for: Providing support through a dedicated helpdesk on our Global Private Cloud infrastructure for our development teams Performing rootcauseanalysis (RCA) Working with developers to deploy and manage code changes (DevOps) Developing tools that manage our platform using a wide More ❯
whole solution as architected. Coordinate architecture implementation and modification activities. Review, categorize, and prioritize escalated customer product-related issues from PLM consultants, co-ordinate rootcauseanalysis, define appropriate solution approach and communicate to customer. Mentor PLM Consultants team members as an architectural authority for PLM solutions More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Tokenovate
effectively. Assist with manual and exploratory verification where required, especially for high-risk and business-critical areas. Investigate issues across distributed systems, contributing to rootcauseanalysis and continuous improvement efforts. WHAT WE'RE LOOKING FOR Must-haves 3-5 years of experience as an Automation Engineer More ❯
cambridge, east anglia, United Kingdom Hybrid / WFH Options
Tokenovate
effectively. Assist with manual and exploratory verification where required, especially for high-risk and business-critical areas. Investigate issues across distributed systems, contributing to rootcauseanalysis and continuous improvement efforts. WHAT WE'RE LOOKING FOR Must-haves 3-5 years of experience as an Automation Engineer More ❯
Cambridge, south west england, United Kingdom Hybrid / WFH Options
Tokenovate
effectively. Assist with manual and exploratory verification where required, especially for high-risk and business-critical areas. Investigate issues across distributed systems, contributing to rootcauseanalysis and continuous improvement efforts. WHAT WE'RE LOOKING FOR Must-haves 3-5 years of experience as an Automation Engineer More ❯
maintaining internal technical documentation and manuals with regards to Workday processes and automation tasks Monitoring and resolving escalated BAU issues, providing advanced technical troubleshooting, rootcauseanalysis, and continuous improvement. Skills and experience we are looking for in our Workday Enterprise Systems Manager????: Strong hands-on Workday More ❯
development and maintenance, including configuration management, Knowledge and capability in C# and Python programming languages would be advantageous, but not essential. Skills in troubleshooting, rootcauseanalysis, and implementing corrective solutions, Experience in training and supporting manufacturing teams, Commitment to continuous learning and improvement in test engineering More ❯
engineering, deployment, or operations mechanisms to support IP networking systems. Experience in a technical on-call capacity, responding to customer impacting events, mitigating and rootcauseanalysis of those events. Knowledge & experience of interacting with many network devices at a time through any of networking configuration tools More ❯
London, United Kingdom, St. Pancras and Somers Town
The Francis Crick Institute
maintaining internal technical documentation and manuals with regards to Workday processes and automation tasks Monitoring and resolving escalated BAU issues, providing advanced technical troubleshooting, rootcauseanalysis, and continuous improvement. Skills and experience we are looking for in our Workday Enterprise Systems Manager????: Strong hands-on Workday More ❯
support IP network and/or networking systems. - 3+ years experience in a technical on-call capacity, responding to customer impacting events, mitigating and rootcauseanalysis of those events. - 1+ years of experience in automation via Bash/shell scripting and Perl/Python programming, Infrastructure More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
NTT Global Data Centers EMEA UK ltd
changing environments Direct and manage regional resources during complex incidents and drive communication with customers and suppliers through to resolution, including supporting any subsequent rootcauseanalysis What we are looking for Excellent understanding of the complexity of data centers with demonstrable management experience Extensive knowledge and More ❯
experience with: Business software tools such as Jira, Confluence, Slack and G-Suite Manufacturing software such as manufacturing execution systems Linux operating system experience Rootcauseanalysis methodologies Benefits Starting from the interview process and continuing into your career with us, you will be working by our More ❯