sales through product demonstrations, showcasing ProtoPie product technical capabilities, and creating designer-friendly guidelines to aid clients in addressing technical issues. Conduct thorough investigations into customer technical issues, performing rootcauseanalysis to identify underlying problems and provide appropriate solutions. Collaborate with product engineering teams to escalate complex issues, ensuring that they are resolved efficiently and to More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
ARMS INNOVATIONS LIMITED
ability to work under pressure Clear and concise communication skills with voice and radio manner. Be an integral part of the engineering team, responding to material flow stoppages establishing rootcauseanalysis to limit downtime, communicating findings to improve machine reliability and performance Willing to learn and adapt to role requirements Experience of working well in a More ❯
skills, with excellent attention to detail. Be a holistic thinker, with the ability to connect the dots and anticipate challenges. Be an effective problem-solver and will possess excellent rootcauseanalysis capabilities. Be flexible and adaptable in ambiguous or fast-changing environments. Demonstrate strong business acumen and an understanding of organisational dynamics. Possess excellent influencing skills More ❯
and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform rootcauseanalysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support More ❯
maintenance and improvement projects on automated equipment and systems including conveyors, robotics, sorters, and AS/RS. Analyse machine performance and failure data to target inefficiencies and waste. Lead rootcauseanalysis and corrective actions for recurring issues. Diagnose and troubleshoot electrical, mechanical, and control issues in real-time to maintain workflow efficiency. Ensure adherence to safety More ❯
maintenance and improvement projects on automated equipment and systems including conveyors, robotics, sorters, and AS/RS. Analyse machine performance and failure data to target inefficiencies and waste. Lead rootcauseanalysis and corrective actions for recurring issues. Diagnose and troubleshoot electrical, mechanical, and control issues in real-time to maintain workflow efficiency. Ensure adherence to safety More ❯
delivery. Strong knowledge of ISO 9001 and ISO 27001 standards and requirements. Demonstrated experience in planning and executing audits, preparing reports, and driving corrective action plans. Proficiency in data analysis and performance monitoring tools. Excellent communication and interpersonal skills for facilitating workshops and engaging with stakeholders. Key Responsibilities: Plan and Conduct Audits: Develop annual and ad-hoc audit plans … and records to assess conformity and identify areas of improvement. Report Findings and Recommendations: Prepare clear and concise audit reports detailing non-conformances, observations, and opportunities for improvement. Provide rootcauseanalysis and present actionable recommendations with clear timelines and owners to stakeholders and leadership. Follow-Up and Closure: Collaborate closely with process owners to develop effective More ❯
delivery. Strong knowledge of ISO 9001 and ISO 27001 standards and requirements. Demonstrated experience in planning and executing audits, preparing reports, and driving corrective action plans. Proficiency in data analysis and performance monitoring tools. Excellent communication and interpersonal skills for facilitating workshops and engaging with stakeholders. Key Responsibilities: Plan and Conduct Audits: Develop annual and ad-hoc audit plans … and records to assess conformity and identify areas of improvement. Report Findings and Recommendations: Prepare clear and concise audit reports detailing non-conformances, observations, and opportunities for improvement. Provide rootcauseanalysis and present actionable recommendations with clear timelines and owners to stakeholders and leadership. Follow-Up and Closure: Collaborate closely with process owners to develop effective More ❯
management during high-impact incidents. Act as a central point of contact for all major incident escalations. Ensure timely updates and clear communication throughout the incident life cycle. Drive rootcauseanalysis and contribute to continual service improvement initiatives. Required Skills & Experience: Strong Major Incident Management background in a fast-paced IT environment. ITIL v3 or v4 More ❯
Service Now instance Ensure agreements to defined SLAs regarding response and resolution times Facilitate and provide postmortems aligned to the agreed templates provided by the customer with Confluence Incident rootcauseanalysis, impact resolution through defined workaround and permanent fixes through change control Uplift of the customer platform through suggested enhances and enacted agreed upon changes provide More ❯
if that is the path you want - if not there will always be a place for skilled developers. Other responsibilities will include: Achieving delivery of core/customized products Rootcauseanalysis of defects/issues and drive resolution Take ownership and do close follow up on project/s assigned, ensuring targets are met Monitoring and More ❯
issues. • Diagnose and resolve problems with PCs, servers, printers, scanners, mobile devices, and networks. • Maintain and support manufacturing-specific IT systems and applications. • Provide support across Windows environments. • Conduct rootcauseanalysis to reduce repeat incidents. • Keep IT documentation, asset registers, and user guides up to date. • Work with 1st and 3rd line teams to escalate and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Jet2.com Limited
Levels are adhered to. What you'll have: Have experience in log interrogation and data gathering skills to assist in the swift resolution of incidents. Be skilled at performing rootcauseanalysis to debug bespoke code and websites. Have the proven ability to take responsibility for high-impacting incidents focused on swift resolution. You'll have strong More ❯
Stay updated on cyber threats and enhance overall security posture Assist in managing security incidents and ensure prompt communication Link incidents to risks and policies to improve security Lead rootcauseanalysis and capture lessons learned Communicate incidents, risks, and mitigations to leadership and stakeholders Deliver one-on-one and group cybersecurity training for projects Develop and More ❯
Salford, Greater Manchester, North West, United Kingdom
Vertex IT Solutions Ltd
Collaborate with production teams to streamline test workflows and ensure traceability of outcomes. Maintain calibration records and ensure that test equipment is up to standard and used correctly. Support root-causeanalysis and corrective action processes for recurring product issues. C ontribute to continuous improvement initiatives, feedback loops, and process documentation. A ssist in prototype testing and More ❯
Evaluating both new and existing equipment to ensure performance and compliance. Supporting the development and documentation of testing standards and procedures. Participating in cross-functional troubleshooting and contributing to rootcauseanalysis and resolution. Providing detailed feedback to Design and Engineering teams, participating in design review meetings. Ensuring high quality standards are met and all relevant documentation More ❯
Evaluating both new and existing equipment to ensure performance and compliance. Supporting the development and documentation of testing standards and procedures. Participating in cross-functional troubleshooting and contributing to rootcauseanalysis and resolution. Providing detailed feedback to Design and Engineering teams, participating in design review meetings. Ensuring high quality standards are met and all relevant documentation More ❯
develop our small team of QA controllers Oversee quality control for all manufacturing Conduct regular audits, inspections, and supplier assessments to ensure adherence to company and regulatory standards. Lead rootcauseanalysis and corrective action processes for quality issues. Train, mentor, and support production teams in quality assurance protocols. Collaborate with design, production, and supply chain teams More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Danone
upgrade, and program automation and SCADA systems in the factory Manage network monitoring systems, including connection, switching, and configuration Understand network routing and redundancy, and fix complex issues through rootcauseanalysis Modify automation devices, infrastructure, and security to improve platforms Collaborate with stakeholders on project delivery and automation masterplan execution Apply standards and collaborate with key More ❯
South Cerney, Gloucestershire, United Kingdom Hybrid / WFH Options
CKB Recruitment Ltd
potential issue and then moving this to the appropriate team/person. Monitor application health, data processing, and integrations to ensure uninterrupted service Investigate and resolve recurring issues, performing rootcauseanalysis and implementing long-term fixes in collaboration with development and infrastructure teams Create and update technical guides, FAQs, and support procedures to ensure consistent knowledge More ❯
South Cerney, Cirencester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
CKB Recruitment
potential issue and then moving this to the appropriate team/person. Monitor application health, data processing, and integrations to ensure uninterrupted service Investigate and resolve recurring issues, performing rootcauseanalysis and implementing long-term fixes in collaboration with development and infrastructure teams Create and update technical guides, FAQs, and support procedures to ensure consistent knowledge More ❯
Troubleshoot facility and rack-level events within SLAs Perform maintenance tasks such as filter changes, HVAC PMs, rack power, PDU, and ATS replacements Support Data Centre Operations technicians Conduct rootcauseanalysis of equipment failures Follow all safety procedures during work Work 12-hour shifts, including rotating days or nights Record operational data during rounds (temperatures, voltages More ❯
and existing features. Ensure compliance with security standards and regulations (e.g., ISO 27001, SOC2). Implement monitoring solutions to detect and respond to security incidents in real-time. Perform rootcauseanalysis and troubleshoot infrastructure and security-related issues in production. Mentor junior engineers in security best practices and DevOps methodologies. Collaborate with Technical leads to continuously More ❯
affect a feature or product design change. - Identifies possible solutions and brings them to the attention of other engineers or team leads, managing product changes through change requests. - Uses rootcauseanalysis to identify complex problems or flaws that may affect a feature or product design change. Identifies possible solutions and brings them to the attention of More ❯
with key maintenance providers and contractors , including support in procurement, tender evaluation, and contract execution. Participating in technical nomination processes and assisting in competency development for site personnel. Conducting rootcauseanalysis (RCA) across multiple sites, ensuring incidents and lessons learned are shared fleet-wide. Supporting and promoting the quality assurance programme across projects. Contributing to and More ❯