the fast-evolving and expanding Seller Compliance space. The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (rootcauseanalysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The Support Engineering team comprises world … projects and building custom tools. Key job responsibilities Technical Support and Problem Resolution • Diagnose and resolve complex production software issues across multiple products and services • Perform comprehensive troubleshooting and rootcauseanalysis for technical challenges • Provide timely and effective support through ticket management and customer communication Software Development and Maintenance • Develop and implement operational tools and automation More ❯
related to Cyber Security incidents. Plan and deliver incident readiness activities such as exercises. Facilitate and manage relationships with required stakeholders. Lead in-depth post incident reviews to understand rootcause and identify improvement opportunities. Work with the appropriate stakeholders to ensure all improvement opportunities identified during incident response are remediated accordingly. Own Incident Response documentation ensuring its … Prepare and deliver incident reports to required stakeholders. Experience required: Proven experience coordinating complex Cyber Security Incident Response in an enterprise organisation. Extensive experience leading post incident review and rootcauseanalysis efforts. Experience leading a small team is preferred but are open to developing the right person looking to move into leadership. Experience implementing ITIL best More ❯
adopted and consumed by internal users. Coordinate the operation and management of certificate authorities, including succession planning and execution. Recommend and coordinate solution design processes to improve certificate platforms. RootCauseAnalysis: Conduct detailed rootcauseanalysis for critical issues using scripts and technical expertise. User Mentorship: Guide users on how they can implement More ❯
adopted and consumed by internal users. Coordinate the operation and management of certificate authorities, including succession planning and execution. Recommend and coordinate solution design processes to improve certificate platforms. RootCauseAnalysis: Conduct detailed rootcauseanalysis for critical issues using scripts and technical expertise. User Mentorship: Guide users on how they can implement More ❯
swift resolution and customer satisfaction. Monitor and manage customer service requests, pushing them through to resolution. Work closely with cross-functional teams to resolve issues and prevent recurrence. Conduct rootcauseanalysis and provide operational reporting. Ensure SLAs are met and hold service reviews with customers. Lead in conflict management and vendor relations. Key Requirements: DV clearance … is mandatory. 5+ years of incident management and service delivery experience. Strong Excel and data analysis skills, with the ability to interpret complex data. Experience with ITIL v4 , networking , and vendor management is desirable. Proven ability to manage critical situations calmly and professionally. Salary: £90,000 - £120,000 (PAYE) Location: Remote role - 2/3 times a month onsite More ❯
the SAP MM/Ariba Specialist, you will join a highly experienced in-house SAP function, with responsibility for innovation and enhancements within the SAP S2P solutions space, undertaking rootcauseanalysis, improve business processes, transitioning requirements, whilst ensuring third party solutions are fit for purpose. South Wales based - Commutable from Cardiff, Bristol, Swansea, Newport More ❯
the SAP MM/Ariba Specialist, you will join a highly experienced in-house SAP function, with responsibility for innovation and enhancements within the SAP S2P solutions space, undertaking rootcauseanalysis, improve business processes, transitioning requirements, whilst ensuring third party solutions are fit for purpose. South Wales based - Commutable from Cardiff, Bristol, Swansea, Newport More ❯
team supporting numerous initiatives within the business. The successful candidate will play an instrumental role in supporting Data and Investment platforms within the business through troubleshooting data issues, performing rootcauseanalysis and ensuring high quality data. You will have the opportunity to work closely with experienced professionals who will guide and mentor you in your professional More ❯
managing the team resources and infrastructure, queue, shifts, cross training, and time off. Provide support for the optimization of various operations, team productivity, customer experience and workforce metrics Perform rootcauseanalysis and create documentation to reflect the identified gaps, problem, rootcause and solutions. Initiate and lead process improvement projects, present solutions, and implement … and another European Language (Preferably French) -Effective communication skills, managing stakeholders at senior levels -Experience using Microsoft office tools including Word, Excel, Power Point and Outlook -Experience in data analysis, either through professional experience or education PREFERRED QUALIFICATIONS - Experience in Post house/Studios industry in the content publishing or quality management domain -Experience and understanding of digital media More ❯
This L3 SOC Analyst will have the previous following experience: Act as a lead investigator for high-severity security incidents, coordinating response activities and containment strategies. Perform deep forensic analysis across endpoints, logs, and network traffic to uncover advanced threats. Develop and fine-tune detection rules and correlation logic in SIEM platforms (e.g., Splunk). Collaborate with engineering and … campaigns using tools such as Defender, CrowdStrike, and custom scripts. Contribute to playbook development, automation improvements (including Microsoft Co-pilot integration), and process optimization. Produce executive-level incident reports, rootcause analyses, and recommendations for remediation and hardening. More ❯
160 Victoria Street, 2nd floor Nova South, London, England
REPLY LTD
Mulesoft, WebSphere, Oracle, WebMethods, Talend, Tibco and Boomi. Role As a Software Engineer degree apprentice, you'll learn how to be accountable for the undertaking and completion of the analysis of software engineering business issues for either the entire requirement or subset thereof dependent on complexity and/or scope size You'll be instrumental in implementing Glue's … understood and correctly used You'll facilitate ongoing support of our software solutions or part thereof, dependent on complexity and technology, e. g. by troubleshooting, reverse engineering and conducting rootcauseanalysis As a Software Engineer degree apprentice, you'll learn how to apply engineering principles to all stages of the software development process, from requirements, analysisMore ❯
and XLAs, putting the customer at the heart of everything you do. Translate tech jargon to non-technical stakeholders, coordinating tech teams. Governing the problem management process and overseeing rootcauseanalysis Chairing problem reviews and influencing senior stakeholders across Technology Driving continuous improvement across tooling, reporting, and process maturity Providing guidance and training to colleagues on More ❯
for the country at an entity level, providing rapid resolution or escalation of all Global Accounting and Reporting (GAR) critical issues impacting their business customers. Ensuring adequate and timely rootcauseanalysis to understand problem drivers and implementation of necessary corrections and/or changes Accountability for the Statutory/Tax compliance commitment in the country for … this with local regulations and IFRS requirements Strong Understanding of Financial regulations as it pertains to books and records Experience in dealing with local authorities Technical Skills Required: Data Analysis Oracle knowledge MS Excel, PowerPoint, and Word Hyperion knowledge (advantageous) Oracle (advantageous ) If you are interested, please do not hesitate to apply. Please note that only successful applications will More ❯
next-gen media infrastructure. Key Responsibilities: Provide technical support for proprietary media software systems used by a major broadcast customer Respond quickly to platform incidents, update stakeholders, and support root-causeanalysis Support the installation and configuration of video delivery components in both lab and production environments Participate in new deployments and contribute to knowledge sharing across More ❯
for the country at an entity level, providing rapid resolution or escalation of all Global Accounting and Reporting (GAR) critical issues impacting their business customers. Ensuring adequate and timely rootcauseanalysis to understand problem drivers and implementation of necessary corrections and/or changes Accountability for the Statutory/Tax compliance commitment in the country for … this with local regulations and IFRS requirements Strong Understanding of Financial regulations as it pertains to books and records Experience in dealing with local authorities Technical Skills Required: Data Analysis Oracle knowledge MS Excel, PowerPoint, and Word Hyperion knowledge (advantageous) Oracle (advantageous ) If you are interested, please do not hesitate to apply. Please note that only successful applications will More ❯
next-gen media infrastructure. Key Responsibilities: Provide technical support for proprietary media software systems used by a major broadcast customer Respond quickly to platform incidents, update stakeholders, and support root-causeanalysis Support the installation and configuration of video delivery components in both lab and production environments Participate in new deployments and contribute to knowledge sharing across More ❯
next-gen media infrastructure. Key Responsibilities: Provide technical support for proprietary media software systems used by a major broadcast customer Respond quickly to platform incidents, update stakeholders, and support root-causeanalysis Support the installation and configuration of video delivery components in both lab and production environments Participate in new deployments and contribute to knowledge sharing across More ❯
stakeholders (design review, progress, risks and issues) A willingness to learn and share your knowledge Excellent time management skills (effort estimation, efficiency) Practical site experience with automation systems (commissioning, rootcauseanalysis, problem solving) The Role The core functions of this role are; scoping, designing, validating and delivering control systems for AGITO’s automation solutions, and will … and specifications Providing input into the standardisation and development of the Automation and Controls team Developing and delivering controls and automation training packages Actively participating in client safety hazard analysis Providing after sales technical customer support, troubleshooting and remediation Working with mechanical & electrical teams to ensure strong cross functional integration across all three elements SENIOR: Mentoring and guiding junior More ❯
including training and development Oversee PPM delivery, asset management systems, and emergency procedures Act as a primary point of contact for client liaison and technical reporting Support incident response, rootcauseanalysis, and continuous improvement initiatives Candidate Profile: Minimum of five years' experience in a critical environment or data centre operations High-voltage authorised person (HVAP) status More ❯
City of London, London, United Kingdom Hybrid / WFH Options
La Fosse
the design, development, and maintenance of the test automation framework. Write, review, and maintain high-quality automated test scripts. Promote and implement automation best practices and industry standards. Drive rootcauseanalysis processes to minimise time-to-resolution for defects. Requirements: Strong and proven experience in software quality assurance, test automation, and QA leadership. Proficiency in C# More ❯
the design, development, and maintenance of the test automation framework. Write, review, and maintain high-quality automated test scripts. Promote and implement automation best practices and industry standards. Drive rootcauseanalysis processes to minimise time-to-resolution for defects. Requirements: Strong and proven experience in software quality assurance, test automation, and QA leadership. Proficiency in C# More ❯
a collaborative team responsible for: Maintaining, monitoring, and improving live services within a classified environment Supporting build, test, and deployment pipelines across multiple development teams Troubleshooting production issues, conducting rootcauseanalysis, and responding promptly to incidents Managing infrastructure using modern Infrastructure-as-Code (IaC) tooling and container platforms Ensuring high system availability and responsiveness across multiple More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Halian Technology Limited
tool-light environmentwhile helping us scale and automate ? What Were Looking For: 712 yearsof experience, with5+ years in SRE roles StrongLinux/System Adminfoundation Proven experience inlive incident troubleshootingand rootcauseanalysis Deep AWS knowledge you can speak to how youve used services likeEKS, EC2, Load Balancersin production Experience withmonitoring, alerting, capacity planning, andsecurity best practices Comfortable More ❯
AVS, JVS, OpenComponents, and .NET/Java-based extensions.- Develop scripts, reports, and workflows across the trade lifecycle-from trade capture to settlement and accounting.- Optimize system performance, conduct rootcauseanalysis, and resolve production issues.- Participate in system upgrades, patch management, and regression testing activities.- Ensure coding standards, documentation, and best practices are followed throughout the More ❯
by revolutionizing technology in Space. What You'll Do : You'll be part of a cross functional and cross departmental team, supporting the business by exploiting data Perform deep analysis of performance data and determine the best way to represent it visually to management, internal and external stakeholders. Proactive analysis of OneWeb system performance, to identify anomalies leading … understand and communicate user experience with internal and external stakeholders. Keep automation at the forefront of all activities. Implement AI/ML to support service performance monitoring, reporting and rootcause analysis. What It Takes : A degree in a quantitative discipline, such as Mathematics, Computer Science or equivalent. Demonstrated experience in data analysis (2+ years). Excellent More ❯