Birmingham, West Midlands, West Midlands (County), United Kingdom
Hunter Selection
implement scalable, resilient, and secure infrastructure solutions aligned to organisational strategy Lead BAU operations across networks, firewalls, hosting platforms, and server endpoints Proactively monitor systems, troubleshoot issues, and conduct rootcauseanalysis Own disaster recovery and business continuity planning, testing, and documentation Act as a subject matter expert on infrastructure and cybersecurity best practice Mentor junior engineers More ❯
Employment Type: Permanent
Salary: £46000 - £55000/annum 33 days holiday, bonus + more
Be proficient in Linux server and system administration (e.g., package management, kernel updates, filesystems, volume management) Have experience managing containerized workloads using Docker or Kubernetes Be an expert in RootCauseAnalysis Have a strong desire to learn new skills and technologies, with proven research capabilities and adaptability Possess at least two years of experience training and More ❯
operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct rootcauseanalysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager More ❯
protection. Conduct vulnerability assessments and penetration testing. Apply patches and updates to mitigate security threats. Lead response efforts in cyber-attacks or security breaches, including containment and remediation. Perform rootcauseanalysis and recommend mitigation strategies. Collaborate on incident handling, reporting, and documentation. Enforce security policies in line with industry standards and regulations (GDPR, ISO, Cyber Essentials+ More ❯
paced, interruption-prone environments Demonstrated ability to learn quickly and work through complex problems, utilizing structured problem-solving methodologies (processes, best practices, tools, templates) Proficient at performing application log analysis and creating stories, depicting timeline of events and errors Operating Systems experience including Windows, Windows10, OSX, iOS, and Android Proficient in Microsoft Office 365, Desktop conferencing (Teams, Zoom, etc … general purpose programming (Java, Python) Bachelor's degree in a technical discipline and/or relevant certifications (A+, ITIL, GCP) strongly preferred Good understanding of application troubleshooting and RCA (rootcauseanalysis) with a wide range of approaches, tools, and techniques Additional information Job Level: P1 Working at Amwell: Amwell is changing how care is delivered through More ❯
and non-technical staff across numerous areas. * Proven ability to work independently on multiple tasks with commitment and willingness to see issues through to resolution * Excellent problem solving and RootCauseAnalysis skills * Proficiency in understanding, analysing and defining corrective actions any tickets raised by users * Understanding of virtualization and environments ability to understand Intune administration * Knowledge More ❯
and non-technical staff across numerous areas. * Proven ability to work independently on multiple tasks with commitment and willingness to see issues through to resolution * Excellent problem solving and RootCauseAnalysis skills * Proficiency in understanding, analysing and defining corrective actions any tickets raised by users * Understanding of virtualization and environments ability to understand Intune administration * Knowledge More ❯
City of London, London, United Kingdom Hybrid / WFH Options
dnevo Partners
and follow-up actions. Work closely with cross-functional teams on data-related projects and continuous improvement initiatives. Identify and investigate data quality issues, contributing to the development of rootcause analyses and solutions. Stay up-to-date with evolving data technologies, tools, and industry trends. Support the definition of data quality methodologies and standards across the business. More ❯
and follow-up actions. Work closely with cross-functional teams on data-related projects and continuous improvement initiatives. Identify and investigate data quality issues, contributing to the development of rootcause analyses and solutions. Stay up-to-date with evolving data technologies, tools, and industry trends. Support the definition of data quality methodologies and standards across the business. More ❯
e.g., SolarWinds, PRTG, Zabbix, or similar). Knowledge of operating systems (Windows Server, Linux) and virtualisation platforms (VMware, Hyper-V). Strong troubleshooting skills and the ability to perform rootcause analysis. Excellent written and verbal communication skills. Willingness to work in a shift-based environment, including evenings, nights, and weekends if required. Desirable: Exposure to cloud platforms More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
In Technology Group Limited
e.g., SolarWinds, PRTG, Zabbix, or similar). Knowledge of operating systems (Windows Server, Linux) and virtualisation platforms (VMware, Hyper-V). Strong troubleshooting skills and the ability to perform rootcause analysis. Excellent written and verbal communication skills. Willingness to work in a shift-based environment, including evenings, nights, and weekends if required. Desirable: Exposure to cloud platforms More ❯
with ERP systems and their process integration. Good overall knowledge and experience of the SC/OtC business processes. Excellent understanding of EDI systems. Capable in problem solving and rootcause analysis. Continuous Improvement mindset. Data analytics and reporting skills (Analytical). Strong written and verbal communication. Excellent MS Office skills, specifically Excel. Ability to Lead and embrace More ❯
infrastructure in a LiveOps environment. Scoping, design and implementation of cloud architecture. Implement, maintain and consolidate cloud testing and automation tools. Identifying and deploying cybersecurity measures. Incident management and rootcause analysis. Working with our code and build teams to ensure a streamlined workflow. Minimum Requirements: Prior experience working in DevOps at a Senior level. Strong experience with More ❯
that cannot be addressed by First or Second Line support. You will play a key role in maintaining and improving the organisation’s IT infrastructure, performing deep-dive diagnostics, rootcauseanalysis, and implementing long-term solutions. In addition to supporting escalated incidents, you will contribute to system design, strategic projects, and continuous service improvement. Key Responsibilities … Expert-Level Support & Issue Resolution Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and rootcauseanalysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management & Improvement Maintain, monitor, and optimise servers, storage, networking, and virtual … support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out detailed troubleshooting and perform rootcauseanalysis Experience managing or contributing to technical projects and service improvements Proficiency in tools such as Active Directory, Group Policy, Office 365, Exchange, and Windows Server More ❯
Dundee, Angus, United Kingdom Hybrid / WFH Options
NCR Atleos Corporation
/release plan and delivering this solution on time to the business Participate and contribute to an effective software development lifecycle including a high focus on customer support and rootcauseanalysis Conduct testing based on knowledge of system architecture, interdependencies and interactions Accurately estimate time and resources for software development efforts Incorporate unit testing/rootcauseanalysis practices into software development process Provide technical leadership and assistance to internal and external product development teams Communicate the architecture and recommendations to senior management, NCR customers, partners and others via formal presentations, white papers, and conversations; Participation in CEN XFS compliance and review Basic Qualifications BSc in Computer Science, BEng in technical discipline, or More ❯
our client excellence and regulatory teams to interpret new requirements and how they can be accommodated into their Target Operating Models Leveraging analytics tools & core methods to assist with rootcauseanalysis and identify opportunities for improvement Partnering with our technology engineers & data strategists on defining architecture strategies and controls Collaborating across teams to take designs into … the overall design of our strategy, processes and technology architecture and sharing this knowledge across Investment Operations Proven track record driving and successfully delivering complex, cross-function projects Strong root-causeanalysis and creative problem-solving skills, coupled with the self-motivation and leadership to drive projects to completion Ability to consistently produce high quality project documentation … moving targets Demonstrated success collaborating, ability to influence without authority 7+ years experience PREFERRED QUALIFICATIONS Functional Architecture Design Business Process Re-Engineering Experience across a project lifecycle from scoping & analysis to delivery Degree in Operational Strategy Technical knowledge of financial service industry utilities At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain More ❯
your potential. We are seeking a dynamic and experienced Senior Application Support Engineer to support our clients. The ideal candidate will have an outstanding ability to troubleshoot system problems, rootcauseanalysis and provide insight in system improvements and can deliver solutions based on their findings. Key Responsibilities To ensure Incident SLAs are met by the support … Applying standards: Good in application of relevant industry and process standards to all tasks undertaken. Strong interpersonal skills to interact with customers and other team members Experience with investigative rootcauseanalysis and incident management Benefits: 25 days annual leave (plus bank holidays) An additional day of paid leave for your birthday (or Christmas eve) 4% Matched More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, rootcauseanalysis, and issue resolution using SQL and system diagnostics tools. Design and execute test cases for application upgrades More ❯
production systems using tools such as Prometheus, Grafana, or Datadog Collaborate with development and QA teams to improve deployment processes and system reliability Contribute to incident response, troubleshooting, and rootcauseanalysis Requirements Approximately 18 months of experience in a DevOps, Site Reliability, or infrastructure-focused role Working knowledge of Linux-based systems and scripting languages (e.g. More ❯
production systems using tools such as Prometheus, Grafana, or Datadog Collaborate with development and QA teams to improve deployment processes and system reliability Contribute to incident response, troubleshooting, and rootcauseanalysis Requirements Approximately 18 months of experience in a DevOps, Site Reliability, or infrastructure-focused role Working knowledge of Linux-based systems and scripting languages (e.g. More ❯
helping them resolve future similar issues. Provide documentation, guides, and technical workshops to peers to ensure appropriate knowledge sharing. Play a crucial role during incidents, involved in diagnosis, troubleshooting, rootcause identification, service restoration, clean-up activities, and implementation of preventative measures. Ensure that every disruptive incident is accompanied by a rootcauseanalysis report More ❯
Holiday Days + your local bank holidays 1 Birthday day - it only happens once a year! 3 So Giving Days - spend these days giving back to your chosen cause Religious Celebrations Leave Mental Healthcare - Sessions withUnmind Enhanced Family Leave Values-driven culture - we're really proud of our culture. So Energy Who we are So Energy was created in … monthly/quarterly reports for senior leadership, including trend analyses, month-over-month comparisons, and variance explanations. • Support strategic initiatives and Lead or participate in special projects- providing data analysis, model validation, and performance tracking. • Conduct "deep dives" into specific issues and coordinate cross-departmental follow-up actions. KPI Monitoring & Analysis • Help define, monitor, and report on key … performance indicators (KPIs) related to payments • Perform root-causeanalysis for KPI deviations, pinpointing underlying issues such as bottlenecks in the collections workflow • Recommend corrective actions to improve KPIs, working closely with Collections Operations and Finance teams. Trend Identification & Forecasting • Analyse historical payment and collections trends to forecast cash flow, projected delinquency levels, and potential bad-debt More ❯
and scale Kubernetes clusters hosting critical microservices Design and enhance observability, alerting, and incident response processes Collaborate closely with engineers to ensure systems are reliable, secure, and performant Lead rootcauseanalysis for production incidents and help prevent recurrence Build tooling to automate repetitive tasks and improve deployment pipelines (CI/CD) Participate in on-call rotation More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Explore Group
and scale Kubernetes clusters hosting critical microservices Design and enhance observability, alerting, and incident response processes Collaborate closely with engineers to ensure systems are reliable, secure, and performant Lead rootcauseanalysis for production incidents and help prevent recurrence Build tooling to automate repetitive tasks and improve deployment pipelines (CI/CD) Participate in on-call rotation More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Explore Group
and scale Kubernetes clusters hosting critical microservices Design and enhance observability, alerting, and incident response processes Collaborate closely with engineers to ensure systems are reliable, secure, and performant Lead rootcauseanalysis for production incidents and help prevent recurrence Build tooling to automate repetitive tasks and improve deployment pipelines (CI/CD) Participate in on-call rotation More ❯