76 to 100 of 286 Root Cause Analysis Jobs in the UK

s Escalation Management team to represent Mitel to the customer, ensuring escalations are handled efficiently, transparently, and in alignment with service expectations Lead and facilitate Post-Incident Reviews and Root Cause Analysis (RCA) sessions, driving the implementation of corrective actions to prevent recurrence. Team Coordination & Collaboration Manage and coordinate delivery teams, fostering collaboration and accountability to achieve More ❯

Approved Operating Model and DS priorities. •Sponsor or contribute to initiatives that reduce reactive workload (problem eradication, telemetry, self service, standard changes). •Own the Problem & Improvement function, ensuring root cause analysis, automation, and service enhancement initiatives are embedded across infrastructure and cloud domains. •Provide inputs to budget planning and cost optimisation (cloud utilisation, licensing). •Assume More ❯

remediate legacy data structures Contribute to transformation and change initiatives Identify opportunities to improve data processes and suggest solutions Produce high-quality technical documentation Investigate and resolve issues, including root cause analysis Research and develop new technologies and standards Support the development of data lakes, warehouses, and marts Participate in data quality analysis activities What You More ❯

This role is responsible for investigating and resolving data issues, ensuring adherence to data standards, and supporting data governance through proactive analysis and problem-solving. The successful candidate will work hands-on with data interrogation tools, coordinate offshore resources, and mentor junior team members. Client Details A leading global financial institution with a strong presence in EMEA, committed to … delivering innovative solutions and maintaining the highest standards of data integrity and compliance. Description Support root cause analysis of data issues and develop problem-solving solutions. Manage data issues, resolving individually or collaborating with others as needed. Perform data modeling, data standardization, and proactive data profiling to ensure compliance with standards. Conduct data mapping and ensure adherence … to data retention rules. Coordinate activities of offshore resources and mentor junior team members. Work hands-on with data interrogation and analysis tools to identify and resolve issues. Profile Strong experience in data analysis, data interrogation, and issue management . Skilled in data modeling , data profiling , and documentation. Excellent stakeholder management and communication abilities. Financial services experience preferred More ❯

new product features. Main responsibilities: Design customer-centric solutions considering all systems and data impacts, with a strong focus on standardisation and to minimise customisations Conduct Fit/Gap Analysis and identify technical solutions for gaps ensuring design consistency cross domain across Finance, Supply chain and Retail. Ensure the End-to-End Solution consistency across D365 ecosystem with critical … achieve program goals. Ensure D365 integration into the global IT landscape in line with the long-term IT roadmap. Support BAU/Run operations for major incidents triage and Root Cause Analysis (RCA) The impact you can create at Chanel Collaborate with stakeholders to understand business needs and translate them into functional and technical requirements. Ensure alignment More ❯

on-premises and cloud environments. Incident Response: Improve playbooks and processes, lead escalated security incidents, oversee remediation and recovery actions, track incidents, liaise with partners, report findings, and apply root cause analysis with lessons learned. SOAR Development: Support and develop the SOAR platform by producing workflows to automate responses to common attack types and enhance operational playbooks. … or a related subject. Ideally hold recognised security qualifications such as CISSP, AZ-500, GIAC/GCIA/GCIH, CASP+, CEH, or SIEM certifications. Strong knowledge of log correlation, analysis, forensics, and chain of custody requirements. Familiarity with regulatory frameworks (NCSC CAF, ISO/IEC 27001/27002, GDPR, CIS, NIST). Practical knowledge of SIEM, SOAR, EDR, AV More ❯

infrastructure provisioning using Infrastructure as Code (IaC) tools such as Terraform Ensure compliance with security policies; manage IAM, PIM and RBAC access controls Respond to incidents and contribute to root cause analysis and post-mortem reviews Create and maintain comprehensive documentation and runbooks Collaborate with cross-functional teams to align DevOps practices with wider project goals Ensure More ❯

infrastructure provisioning using Infrastructure as Code (IaC) tools such as Terraform Ensure compliance with security policies; manage IAM, PIM and RBAC access controls Respond to incidents and contribute to root cause analysis and post-mortem reviews Create and maintain comprehensive documentation and runbooks Collaborate with cross-functional teams to align DevOps practices with wider project goals Ensure More ❯

Responsibilities of the Infrastructure Engineer: Maintain and optimise SQL Server, SharePoint, and web platform environments across on-premise and cloud infrastructures. Deliver reliable third-line support, incident resolution, and root cause analysis for critical systems. Oversee system performance monitoring, capacity planning, and disaster recovery configurations. Support code releases, upgrades, and migrations to Azure PaaS and related services. More ❯

Database and Web Platform Engineer: Maintain and optimise SQL Server, SharePoint, and web platform environments across on-premise and cloud infrastructures. Deliver reliable third-line support, incident resolution, and root cause analysis for critical systems. Oversee system performance monitoring, capacity planning, and disaster recovery configurations. Support code releases, upgrades, and migrations to Azure PaaS and related services. More ❯

configurations comply with the bank's security standards and regulatory frameworks. Manage encryption key lifecycle operations (generation, rotation, revocation). Respond to and resolve IKP-related incidents promptly. Conduct root cause analysis and implement preventive measures. Work closely with IKP SMEs, Build Engineers, OpenShift teams, and ITSO for secure integration. Support audits and compliance reviews. Maintain operational More ❯

Detection & Incident Response Monitor and analyze security alerts and network traffic for threats or suspicious activity. Lead or support incident response activities: investigation, containment, eradication, recovery, and reporting. Conduct root cause analysis and implement security hardening improvements. Vulnerability & Risk Management Run regular vulnerability scans and penetration testing activities; track remediation of findings. Evaluate risks and recommend security More ❯

of AWS, Terraform, and Ansible. Technical Skills Linux system administration & shell scripting. Networking fundamentals, containerization, and infrastructure security best practices. Version control experience (e.g., Git). Strong troubleshooting and root cause analysis skills. Desirable Skills Experience with Kubernetes and/or other cloud platforms. Familiarity with Nagios, Datadog, or similar monitoring tools. Exposure to CI/CD More ❯

best work. Set clear goals and drive accountability across the team. Be the Technical Escalation Point Provide expert guidance and hands-on assistance for complex 1st Line issues. Lead root cause analysis and ensure knowledge is documented and shared. Maintain a strong working knowledge of Microsoft technologies and infrastructure. Champion Service Excellence Identify and implement process improvements More ❯

best work. Set clear goals and drive accountability across the team. Be the Technical Escalation Point Provide expert guidance and hands-on assistance for complex 1st Line issues. Lead root cause analysis and ensure knowledge is documented and shared. Maintain a strong working knowledge of Microsoft technologies and infrastructure. Champion Service Excellence Identify and implement process improvements More ❯

risk language Collaborate with external CREST-accredited assessors and deliver customer-facing vulnerability summaries Coordinate secure changes and maintenance windows with engineering teams Respond to security incidents and support root cause analysis and reporting Participate in the deployment of new applications and/or changes, ensuring that all service components are documented and monitored and integrated into More ❯

o Collaborate with the wider Operations Centre team to deliver exceptional customer experiences. Problem-Solving and Process Improvement (15%) Proactively identify and resolve service-related issues by conducting thorough root cause analysis and implementing long-term solutions. Collaborate with cross-functional teams to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. More ❯

their fulfilment status. · Ensure that all service requests comply with established policies and procedures. Problem Management: · Assist with the identification and resolution of recurring incidents and problems. · Contribute to root cause analysis and the development of permanent solutions. · Maintain documentation of known issues and solutions for future reference. Customer Service: · Provide excellent customer service to all end More ❯

Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote More ❯

and data owners to deliver best-in-class portfolio management. What you will be doing as the Collections Data Scientist In this pivotal role, you’ll lead deep-dive analysis into customer portfolio trends, build predictive models, and support the transition to our enterprise data lake. Your insights will directly influence operational improvements, policy decisions, and long-term financial … and infrastructure. Work with the Income Leadership Team to shape strategy and support decision-making. Champion a culture of data-driven thinking across the Income function. Key Responsibilities Conduct root cause analysis of debt accumulation trends. Build and refine predictive models for credit risk and debt recovery. Provide insights to support the Bad Debt Transformation programme. Support More ❯

technologies and the remainder focused on mentoring, process improvement, and driving service excellence. You will be the go-to escalation point for your team, ensuring tickets are resolved efficiently, root causes are addressed, and knowledge is shared to build capability across the service desk. This role is ideal for someone who enjoys leading from the front solving technical challenges … drive continuous improvement. Be the Go-To Expert Provide hands-on support for complex 2nd and 3rd line escalations. Troubleshoot across servers, networks, cloud platforms, and security systems. Lead root cause analysis and ensure documentation and learning are shared across the team. Champion Service Excellence Identify opportunities to optimise, automate, and enhance service delivery. Maintain focus on More ❯

technologies and the remainder focused on mentoring, process improvement, and driving service excellence. You will be the go-to escalation point for your team, ensuring tickets are resolved efficiently, root causes are addressed, and knowledge is shared to build capability across the service desk. This role is ideal for someone who enjoys leading from the front solving technical challenges … drive continuous improvement. Be the Go-To Expert Provide hands-on support for complex 2nd and 3rd line escalations. Troubleshoot across servers, networks, cloud platforms, and security systems. Lead root cause analysis and ensure documentation and learning are shared across the team. Champion Service Excellence Identify opportunities to optimise, automate, and enhance service delivery. Maintain focus on More ❯

specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF THE ROLE: Provide and interrogate appropriate reports and source data to enable business targets, objectives and revenue delivery. Support the UK Delivery Manager with … assist with target delivery. Assist with the planning and inception of new innovations. Assist UK Delivery Manager to identify risks and opportunities for Field Operations. MAIN RESPONSIBILITIES: Deliver comprehensive analysis of reports and data to inform business decision-making and support the achievement of targets. Propose and implement improvements to existing working systems and procedures, driving continuous development. Complete … ad hoc analytical tasks as assigned by the UK Delivery Manager, ensuring timely and insightful outputs. Provide actionable insights to Field Operations through effective collaboration with other teams. Conduct root cause analysis to identify trends and implement measures that mitigate future risks. Share skills and knowledge with colleagues to foster a supportive and knowledgeable team environment. Offer More ❯

value trust, honesty, alignment and transparency. Job Description As Applications & Training Senior Engineer you will be involved in key activities that include: Providing expert advice and support in the analysis, design, delivery, and evaluation of training solutions that meet Defence Systems Approach to Training (DSAT) standards. Develop, release, and maintain complex Tactical C4I systems, focusing on applications within the … of Defence (MOD). Deliver work packages as part of an integrated project team, working through the system lifecycle from design to test and acceptance. Conduct DSAT compliant training analysis, design, and delivery in accordance with JSP 822 and DTSM 1-4. Monitor project schedules, report metrics, and track progress effectively. Take ownership of assigned tasks, meeting key … objectives and deliverables in a time-critical manner For the full job description click here. Qualifications Strong analytical and problem-solving skills, including root cause analysis and fault-finding abilities Excellent written and verbal communication skills, with the ability to generate well-structured technical documents and presentations Experience in supporting and developing Tactical C4I Systems; knowledge of More ❯

and components for validation and testing purposes. Validate electrical designs through testing, ensuring that designs meet functional, performance and safety requirements. Identify, analyse, and resolve electrical system issues. Conduct root cause analysis to propose solutions and prevent future occurrences. Provide leadership, technical guidance and mentorship to junior engineers, fostering a collaborative and knowledge-sharing environment. Documentation and … is advantageous but not critical. Experience with safety procedures for high voltage systems (up to 1000V). Knowledge of communication protocols such as CAN & Ethernet. Experience with simulation and analysis tools for electrical systems. Knowledge of electric vehicle architectures, power electronics, and battery management systems would be advantageous. Familiarity with industry standards and regulations related to electric vehicles. Excellent More ❯