1 to 25 of 112 Service Design Jobs in the UK

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … create services that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. ...

What we're looking for We're seeking a dynamic, forward- thinking? Service Designer with excellent communication skills. You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice. As a Service Designer you will help us design coherent, integrated service offerings based on user needs, and define the design strategy for a service or set of services. You'll work in a multidisciplinary team alongside researchers, designers and developers, to deliver word-class, user-centred services. ...

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … create services that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. ...

reimagining how our 100,000 employees interact with our new global platform. As part of the Change and Enablement team, we need a Senior Service Designer to meticulously craft and optimize these experiences, ensuring that our new ways of working are intuitive, efficient, and truly transformative. This role … into tangible, user-centric solutions that empower our global workforce to create and embrace the future. What you'll be doing: As a Senior Service Designer, you will be a hands-on expert, deeply involved in shaping the employee experience for our new AI-enabled marketing platform. You will ...

reimagining how our 100,000 employees interact with our new global platform. As part of the Change and Enablement team, we need a Senior Service Designer to meticulously craft and optimize these experiences, ensuring that our new ways of working are intuitive, efficient, and truly transformative. This role … into tangible, user-centric solutions that empower our global workforce to create and embrace the future. What you'll be doing: As a Senior Service Designer, you will be a hands-on expert, deeply involved in shaping the employee experience for our new AI-enabled marketing platform. You will ...

Service Architect Location: Hybrid, 40% onsite - 60% home BARROW IN FURNESS Duration: 26/06/2026 Rate £625 MUST HOLD ACTIVE SC MUST BE PAYE THROUGH UMBRELLA Role Description: The Service Architect is responsible for designing and defining end-to-end IT service solutions that meet … standards. This role ensures that services are scalable, secure, and deliverable within agreed SLAs, while integrating seamlessly with existing processes and technologies. Key Responsibilities Service Design: Develop service architectures that cover infrastructure, applications, and operational processes. Requirements Analysis: Work with stakeholders to capture functional and non-functional ...

Service Architect - Basic annual salary range: £80,000- £90,000 - Bonus Amount: £10,000 About Logicalis We help our customers navigate change to maximise their technology investments in this fast-moving, ever-changing rollercoaster of a digital world. As Architects of Change, we use our industry knowledge and technical … Asia. We deliver Managed Services across a wide range of technologies and vendors, including Cisco, IBM, NetApp, Microsoft, VMware, and others. Role Purpose The Service Architect is a strategic leader within Logicalis’ Managed Services organisation, focused on designing, standardising, and commercialising repeatable and high-value service offerings. ...

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Up to £55k plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector … that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems ...

Title: Service Designer Location: Edinburgh - New Uberior House Head Office Salary/Pay Rate: 80k - 100K Or 600 - 700 per day via Umbrella Contract Length: 6 months (potential extension) Hybrid Working: On-site twice per week (Wednesday & Thursday) About the Organisation Our client is a large, customer-focused financial … deliver seamless, multi-channel experiences that meet the needs of modern customers. Who We're Looking For We're seeking an experienced Senior Service Designer to lead the creation of seamless digital experiences, champion user-centred design, and help advance service design practices across the organisation. ...

Title: Service Designer Location: Edinburgh - New Uberior House Head Office Salary/Pay Rate: £80k - £100K Or £600 - £700 per day via Umbrella Contract Length: 6 months (potential extension) Hybrid Working: On-site twice per week (Wednesday & Thursday) About the Organisation Our client is a large, customer-focused financial … deliver seamless, multi-channel experiences that meet the needs of modern customers. Who We're Looking For We're seeking an experienced Senior Service Designer to lead the creation of seamless digital experiences, champion user-centred design, and help advance service design practices across the organisation. ...

Service Design Lead – 6 month Contract - £475 - £500 per day (Inside ir35/Umbrella) - Remote Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Design Lead on a contract basis to join their team. … will lead the Service Introduction and Production Readiness activities for a major program launching in February/March. This role ensures all technical, operational, and support elements are in place for a smooth transition from project delivery to live operations, with zero disruption to customers or business processes. ...

Service Architect Location : Basingstoke The role requires the successful candidate to be willing ad able to obtain high level UK government security clearance. We are looking for an innovative Service Architect with significant service architecture experience and the ability to identify, justify and document appropriate … service designs required by customers. The successful applicant will become the service SME within a project delivery team, responsible for all service management elements including the transition of the design into live service. This is a dynamic role that plays an integral part in demonstrating Fujitsu ...

Role/Job Title: Service Introduction Manager Work Location: Nottingham (3days) The Role In the Health and Beauty Retailer space, the role purpose is to use our Service and Business Operation expertise to collaborate across Delivery and Service, including internal IT teams, partner IT teams … risk and ensure the quality transition of all new and changing application-led solutions. Your Responsibilities: Understand and document a project's impact on service, including designing any new or changing service models, including run costs for any new or amended project elements. To represent the customer when ...

Service Designer Location: Remote, occasional travel a for team days, maybe a few times a month Industry: Technology Consultancy Day Rate: Flexible for the right person IR35 status: Most engagements are Outside IR35 Contract length: This is to join a high calibre consultancy network, so contract lengths can easily … interview process Security clearance: Eligible for SC clearance is ideal Highly desirable: GDS experience This is a brilliant contract opportunity for an experienced Service Designer to join a highly respected consultancy network operating across complex digital transformation programmes. They are scaling their design and product community ...

with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ('SC Clearance') This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Accounting qualification Bachelor's degree in computer science … Manage the development and deployment of IT solutions, change and risk management and the interaction between development and support services. Take ownership of technical design decisions throughout the delivery and assist project decision-making around the appropriate way to achieve deployment. Use data to inform planning. Manage complex internal ...

with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ("SC Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Accounting qualification Bachelor's degree in computer science … Manage the development and deployment of IT solutions, change and risk management and the interaction between development and support services. Take ownership of technical design decisions throughout the delivery and assist project decision-making around the appropriate way to achieve deployment. Use data to inform planning. Manage complex internal ...

Glasgow providing a flexi working model (option of remote or hybrid + ad hoc client site travel) They are looking for a permanent Service Designer Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have … with ad hoc client site travel) Primary skills and experience required: Must be eligible for BPSS/SC Clearance Proven experience working across a service design process, autonomously with minimal support Must have Government experience and strong working knowledge in GDS frameworks & standards Ability to create service ...

Service Lifecycle Manager/IT Service Manager - Permanent - Birmingham (Hybrid) A fantastic opportunity has arisen for an IT Service Lifecycle Manager/IT Service Manager to join our Birmingham based client on a permanent basis. Responsibilities and Duties Lead the service lifecycle to ensure … services are scalable, sustainable, and aligned with business needs. Collaborate with stakeholders to gather requirements and design services that support both operational and strategic goals. Manage and maintain the service portfolio, ensuring accurate, up-to-date information and alignment with organisational priorities. Oversee the release management process, ensuring ...

quality assurance (QA) and testing practices to guarantee high standards in any internally developed solutions. In this leadership position, you will drive user-centric service design and continuous improvement across all IT touchpoints for end users. Acting as the bridge between the IT function, technology delivery teams … Services: Establish and enforce robust QA and testing processes for internally developed services (e.g. AI agents, pro-code applications). Ensure each new service is rigorously tested (functional, performance, security) and meets high reliability standards before and after launch. Introduction of New Technologies: Lead the smooth rollout ...

ITIL Accredited - Umbrella Engagement - EUC Service Delivery/Service Design Experience - 3-6 Months - Design of Service Support Processes. 3 Days per week on site in West London. Must have worked within a Large Fast Paced Environment with multiple business units spread across a wide … location. Start up mentality. Worked in an End User Compute Environment. Designing End to End Service Support Processes. SLAs and OLAs. Remote Access Experience etc. Customer Centric. Incident and Change Management experience! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

Fully remote Day Rate : £425p/d - Inside IR35 Duration : 3 months (scope for extension) About the Role We're looking for a skilled Service Designer to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4/… part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across ...

Service Manager Birmingham – Permanent – Competitive Salary – Hybrid VIQU have partnered with a leading organisation who are seeking an experienced IT Service Manager to lead the design, transition, and continuous improvement of IT services that underpin critical business operations. You’ll drive service excellence across Change, Release … Lifecycle Management, ensuring stability, scalability, and value delivery within an esteemed global enteprise. Key Responsibilities of the IT Service Manager: • Lead the full IT service lifecycle, ensuring new and existing services meet business and technical requirements. • Oversee the service portfolio and ensure alignment with strategic objectives ...

Architect to join a dynamic transformation programme within the financial services sector. This is a pivotal contract role focused on shaping, defining, and governing service architecture across a complex technology and business change landscape. You’ll bring deep experience designing scalable, secure, and cost-effective services—working … intersection of architecture, delivery, and operations to ensure service components are fit for purpose and align with enterprise strategy. 🎯 Duties and Responsibilities Define, design, and deliver client operating models and solution-specific service models Conduct structured client assessments across service-related domains, including ITSM maturity ...

Architect to join a dynamic transformation programme within the financial services sector. This is a pivotal contract role focused on shaping, defining, and governing service architecture across a complex technology and business change landscape. You’ll bring deep experience designing scalable, secure, and cost-effective services—working … intersection of architecture, delivery, and operations to ensure service components are fit for purpose and align with enterprise strategy. 🎯 Duties and Responsibilities Define, design, and deliver client operating models and solution-specific service models Conduct structured client assessments across service-related domains, including ITSM maturity ...

Service Designer Fully Remote (UK-based) £472 per day (Inside IR35) Immediate start - contract until March 2026 We are looking for an experienced Service Designer to support the delivery of complex, user-centred digital services in the UK public sector . This is a fully remote contract role … services in a large, regulated environment. The role requires strong experience working to GDS standards and designing services at scale. Key responsibilities Design and iterate end-to-end services that meet user needs and organisational outcomes Apply the GDS Service Standard across discovery, alpha, beta, and live Produce ...