1 to 25 of 255 Service Design Jobs in the UK

confidently work in ambiguous situations. Provide leadership in challenging situations through clarity, tact and diplomacy. Ability to identify and communicate the commercial impact of design decisions. Full command of the UX process is a must. Understanding of the Service Design purpose and process is a bonus. Visual … Experience Senior designer with over 4 years of work experience with blue‐chip clients as a UX designer, product designer, UX architect, or a Service designer. Design processes, agile development and lean UX. Working collaboratively in an interdisciplinary team. Creating omnichannel experiences – cross‐platform and cross‐device solutions. ...

Service Design Lead Location: London - Hybrid - 3 days on site in London Contract Type: Contract Day Rate: Competitive Duration: Initial 6 months with extension potential Security Clearance: NPPV Level 2 or NPPV Level 3 and CTC Clearance are essential requirements Overview We are supporting a major … Enforcement organisation undergoing significant digital transformation and service modernisation. They are seeking an experienced Service Design Lead to help shape, design and improve critical services used by operational teams, frontline officers, investigators and support functions. This is an opportunity to work on high-profile programmes that ...

Senior Service Designer Location: London, UK| Discipline: Service Design About Designit & Wipro Designit, Wipro's experience, innovation, and design business, works at the intersection of creativity, technology, and strategy to help ambitious organisations grow and transform. We take a holistic view of how services work — connecting … only meaningful for users, but operationally sound and commercially viable for the organisations behind them. The Opportunity We're looking for a Senior Service Designer to join our London studio and play a central role in shaping how services are designed and delivered for our clients. This ...

industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client … organization, generating results that allow our clients to thrive. What You'll Do Role Overview: As a member of BCG s Global IT Design Center of Expertise (CoE), you will be working to help define and design the delivery of service experiences for employees. ...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Fixed Term Contract Salary: £550 per day Are you passionate about service design and eager … lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this is the role for you! Key Responsibilities ...

Lead Service DesignerContract6 MonthsHybrid Working - couple times per month in either London, Bristol or WarwickMarket day rates inside IR35 via umbrella Are you a passionate Service Design leader ready to make a significant impact? Our client is looking for a Lead Service Designer to drive customer … centric design in a dynamic, multi-product environment. This is your chance to lead a talented team, transform service design processes, and enhance customer experiences across the board! What You'll Do:In this senior, hands-on role, you'll be at the forefront of evolving ...

Lead Service Designer Contract 6 Months Hybrid Working - couple times per month in either London, Bristol or Warwick Market day rates inside IR35 via umbrella Are you a passionate Service Design leader ready to make a significant impact? Our client is looking for a Lead Service Designer to drive customer-centric design in a dynamic, multi-product environment. This is your chance to lead a talented team, transform service design processes, and enhance customer experiences across the board! What You'll Do: In this senior, hands-on role ...

Service Consultant - Service Design, Transition & ServiceNow CSM Contract: 6 Months Start: ASAP Rate: Up to £525 per day Location: London or Leeds IR35: Outside IR35 Security Clearance: NPPV3 Required TRIA are supporting a specialist technology services organisation in the search for an experienced Service Consultant … join a high-profile programme delivering complex managed service solutions. This is a hands-on role requiring a proactive, "roll-your-sleeves-up" approach. You'll play a key role in taking service operating models from concept through to implementation, ensuring new and enhanced services are fully operationally ...

Service Design Lead 🏡 Hybrid (Leeds - Twice a month) 💰 Salary up to £85k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team here … stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing ✨ Leading end-to-end service design: You’ll scope, shape and deliver impactful service design across a variety of programmes, guiding projects from early ideation right ...

summary We have an exciting opportunity in our Digital team for a Service Design Analyst who will be involved with pro-active user experience research including the creation of user research deliverables to provide in-depth, analysis of structures, problems and proposed solutions well making the most … transform services enabling the organisation to become more efficient and effective. If you are bursting with innovation and creativity, then check out our Service Design role, it could be the job for you. The successful candidate will be able to use the latest tools and methods enabling services ...

considering At Capgemini, we partner with clients to build the future of their services, organisations, and customer experiences. As a Lead Service Designer in our Experience Design team, you will shape end to end, future state services that are human centred, data informed, and AI ready. You will … launch services and transformation at scale. You will join our growing Digital Customer Experience (DCX) practice and play a key role in advancing our design approach, developing our culture, and maturing design capability across the organisation. This role blends strategic leadership with hands on craft. You will shape ...

Service Design and Transformation Manager Design services. Deliver change. Enable better network outcomes. The Service Design and Transformation Manage r plays a key role within MBNL’s Operational Services directorate, responsible for designing and delivering changes to the Shared Operations service that underpins network … performance for EE/BT and Three. Working across MBNL and shareholder organisations, this role ensures that evolving service requirements are translated into clear, effective, and deliverable service designs enabling consistent, high‐quality operational performance. Why this role matters The Shared Operations service is critical to maintaining ...

Service Consultant – Service Design, Transition & ServiceNow CSM Contract: 6 Months Start: ASAP Rate: Up to £525 per day Location: London or Leeds IR35: Outside IR35 Security Clearance: NPPV3 Required TRIA are supporting a specialist technology services organisation in the search for an experienced Service Consultant … join a high-profile programme delivering complex managed service solutions. This is a hands-on role requiring a proactive, "roll-your-sleeves-up" approach. You'll play a key role in taking service operating models from concept through to implementation, ensuring new and enhanced services are fully operationally ...

title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Rate : £600/Day Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers … building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve ...

Service Design & Introduction Lead (VP) City of London Hybrid (3/2 split) Contract £515 - £892 per day (via Umbrella) cer Financial are working alongside an international bank, who are based in the City of London. They are seeking an IT Service Design & Introduction Lead … work with them on a contract. The responsibilities of the candidate will include: Lead service design and transition activities for ECB programme deliverables, ensuring regulatory compliance and operational readiness. Develop Service Design Packages (SDPs) and ensure all support, monitoring, and governance requirements are in place before ...

Service Designer with a couple of year’s experience, post university and looking for a step up and want to work on meaningful, high-impact services used by millions of people, this is a role worth exploring. We’re looking for an Associate Service Designer to support experience … design across major public sector transformation programmes — helping teams understand user needs and design services that are simpler, more inclusive and easier to use. You’ll work as part of multidisciplinary teams, contributing to service design activities while continuing to build your skills, confidence and design ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Service Designer Position Description At CGI, we help UK Government organisations design and deliver digital services that are accessible, effective, and centred around real user … needs. As a Service Designer, you'll play a key role in shaping end-to-end public services that improve outcomes for citizens while supporting policy and operational goals. Working within multidisciplinary teams, you'll map complex service landscapes, identify opportunities for improvement, and design seamless experiences ...

Service Consultant – Service Design & Transition Our client is urgently looking for a Service Consultant, with specialist skills around Service Design and Transition to join their team on contract basis, initially for 6 months with a view to extend. Please note, the role is OUTSIDE … role and you will be working closely with a variety of stakeholders including Architects, Project Managers and more generic business stakeholders. You will design and enable an embedded service management capability to support delivery of a managed service. Service Consultant – Key Skills: Service Design ...

employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Human Centred Design - Service designer Position Description At CGI, we're transforming how digital services are designed and delivered by placing people, insight, and innovation … centre of every experience. As a Service Designer, you'll help shape user-centred services that solve real-world challenges and deliver meaningful outcomes for citizens and organisations. Working within multidisciplinary teams across research, design, and technology, you'll contribute to the design of intuitive, accessible ...

Title: Service Designer Location: London - 25 Gresham Street - Hybrid Contract Type: Initial 6-month contract (extendable) Role Overview We are seeking an experienced and innovative Service Designer to join a team delivering next-generation Conversational AI capabilities. This role will play a key part in shaping user-centred … powered services, working across discovery, design, refinement, and implementation phases. The successful candidate will combine strong design thinking with strategic problem-solving skills and will be comfortable working in multidisciplinary teams alongside Data Scientists, Engineers, Product teams, and business stakeholders. This is an opportunity to influence the future ...

Senior/Principal Service Management Consultant (Contract) Location: Dublin, Ireland (Onsite) Contract Duration: 3- 6 months, starting 1 st July 2026, with potential extension Day Rate: 500–600 per day (depending on experience) Contract Type: Full-time Contract About the Opportunity We are seeking an experienced Senior/Principal … Service Management Consultant to support a major service transformation programme within a complex enterprise environment. This is an excellent opportunity for a seasoned consultant with expertise in organisational transformation, service management operating models, and stakeholder engagement. The successful candidate will play a key role in establishing ...

Service Design Lead London (Hybrid) | 6-month contract | Inside IR35 My client, a leading global bank is looking for a Service Design & Introduction Lead to support a major transformation programme focused on service readiness, governance, and operational resilience. Key responsibilities: Lead end-to-end Service Design & Introduction for new and changed services Ensure services are fully operationally ready, supportable, and compliant ahead of go-live Define and govern Service Design Packages (SDPs), SLAs, support models, and readiness criteria Act as the bridge between delivery teams and BAU operations Run service ...

Service Design Lead (Contract) Hybrid (2-4 days/month onsite) £500/day (Inside) 6 Months We're looking for an experienced IT Service Design Lead to take ownership of service design across a complex, outsourced environment. This is a high-impact role … focused on shaping and assuring end-to-end IT services delivered in partnership with a third-party provider. The role: Lead the design and implementation of IT service management processes. Define end-to-end service models across internal teams and third parties. Ensure outsourced providers deliver scalable ...

Service Design & Transition Analyst (ITIL) £500 a day (Inside IR35) Hybrid (3 days onsite in Manchester or Milton Keynes) 3-4 Months Service Design & Transition Analyst required to manage the Service Design & Transition element of Projects & Programs introducing new or changed Services into live … operation and retiring old services. Matching the non functional requirements with theITSS Operating model and the Service Catalogue. Key Accountabilities Be the single point of contact for the project on matters regarding support. Advise the project and support stakeholders of any deviations from technology and support strategy, standards ...

employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Human Centred Design - Service Designer Position Description At CGI, we're reimagining how digital public services are designed and delivered - putting people, insight and innovation … heart of every experience. As a Senior Service Designer, you'll play a key role in shaping user-centred, end-to-end services that meet real-world needs and deliver measurable value. Collaborating with multidisciplinary teams across research, design, and technology, you'll help transform how organisations operate ...