101 to 125 of 146 Service Design Jobs in the UK

We are seeking a Solution Architect with strong expertise in Identity and Access Management (IAM), particularly with SailPoint, to join our ITS Strategy & Architecture team. This team leads architectural design and governance, translating IT strategy into actionable design principles, standards, and guidance. The role will focus on IAM-related initiatives within the programme, ensuring robust identity governance and … access controls are embedded across our systems.Key Responsibilities Lead the design and implementation of IAM solutions, with a focus on SailPoint IdentityIQor SailPoint IdentityNow. Conduct stakeholder engagement, product fit/gap analysis, and produce High-Level Design documentation. Provide technical leadership in IAM architecture, ensuring alignment with organisational security and compliance standards. Drive service design quality More ❯

We are seeking a Solution Architect with strong expertise in Identity and Access Management (IAM), particularly with SailPoint, to join our ITS Strategy & Architecture team. This team leads architectural design and governance, translating IT strategy into actionable design principles, standards, and guidance. The role will focus on IAM-related initiatives within the programme, ensuring robust identity governance and … access controls are embedded across our systems.Key Responsibilities Lead the design and implementation of IAM solutions, with a focus on SailPoint IdentityIQ or SailPoint IdentityNow. Conduct stakeholder engagement, product fit/gap analysis, and produce High-Level Design documentation. Provide technical leadership in IAM architecture, ensuring alignment with organisational security and compliance standards. Drive service design More ❯

We are seeking a Solution Architect with strong expertise in Identity and Access Management (IAM), particularly with SailPoint, to join our ITS Strategy & Architecture team. This team leads architectural design and governance, translating IT strategy into actionable design principles, standards, and guidance. The role will focus on IAM-related initiatives within the programme, ensuring robust identity governance and … access controls are embedded across our systems.Key Responsibilities Lead the design and implementation of IAM solutions, with a focus on SailPoint IdentityIQ or SailPoint IdentityNow. Conduct stakeholder engagement, product fit/gap analysis, and produce High-Level Design documentation. Provide technical leadership in IAM architecture, ensuring alignment with organisational security and compliance standards. Drive service design More ❯

to find and work with leading banks around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business that was built to power Starling Bank and was spun out as a separate entity two years ago. Our SaaS technology platform is now available to banks … the role As a Solution Architect (SA) you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions. You will be involved in both the sales and delivery phases of a project as well as ongoing client success, working across Engine and collaborating with … act as a trusted advisor to clients during implementation, guiding them on integration, best practices, and platform workflows. Collaborating closely with Engine Engineering and Product teams, you'll help design, build, and deliver new features-from initial concept to deployed APIs, mobile journeys, and Management Portal enhancements. Your contributions will also extend to shaping Engine's product roadmap and More ❯

higher education client with strong expertise in Identity and Access Management (IAM), particularly with SailPoint, to be part of the Client's Strategy & Architecture team. This team leads architectural design and governance, translating IT strategy into actionable design principles, standards, and guidance. It plays a key role in shaping the Client's IT landscape across information architecture, solution … collaboration and influencing skills. Also proficient in navigating complex, integrated system landscapes and passionate about delivering long-term value through secure, future-focused architectures. Key Responsibilities To lead the design and implementation of IAM solutions, with a focus on SailPoint IdentityIQ or SailPoint IdentityNow. Conduct stakeholder engagement, product fit/gap analysis, and produce High-Level Design documentation. … Provide technical leadership in IAM architecture, ensuring alignment with organisational security and compliance standards. Drive service design quality to ensure IAM solutions are scalable, maintainable, and user-centric. IAM-Focused Workstreams Enhance identity provisioning and lifecycle management for the Client's managed devices. Integrate IAM capabilities into PC cluster provisioning and automation strategies. Strengthen collaboration between their IT More ❯

client is seeking a Contract Solution Architect with strong expertise in Identity and Access Management (IAM), particularly with SailPoint, to join the Strategy & Architecture team. This team leads architectural design and governance, translating IT strategy into actionable design principles, standards, and guidance. It plays a key role in shaping the University's IT landscape across information architecture, solution … ready IT services. The role will focus on IAM-related initiatives within the programme, ensuring robust identity governance and access controls are embedded across our systems. Role - Lead the design and implementation of IAM solutions, with a focus on SailPoint IdentityIQ or SailPoint IdentityNow Conduct stakeholder engagement, product fit/gap analysis, and produce High-Level Design documentation … Provide technical leadership in IAM architecture, ensuring alignment with organisational security and compliance standards Drive service design quality to ensure IAM solutions are scalable, maintainable, and user-centric. IAM-Focused Workstreams Experience required - Highly engaging & customer-focused Solutions Architect with excellent collaboration and influencing skills A solid technical foundation in IAM Hands-on experience with SailPoint solutions Comfortable More ❯

client is seeking a Contract Solution Architect with strong expertise in Identity and Access Management (IAM), particularly with SailPoint, to join the Strategy & Architecture team. This team leads architectural design and governance, translating IT strategy into actionable design principles, standards, and guidance. It plays a key role in shaping the University's IT landscape across information architecture, solution … ready IT services. The role will focus on IAM-related initiatives within the programme, ensuring robust identity governance and access controls are embedded across our systems. Role - Lead the design and implementation of IAM solutions, with a focus on SailPoint IdentityIQ or SailPoint IdentityNow Conduct stakeholder engagement, product fit/gap analysis, and produce High-Level Design documentation … Provide technical leadership in IAM architecture, ensuring alignment with organisational security and compliance standards Drive service design quality to ensure IAM solutions are scalable, maintainable, and user-centric. IAM-Focused Workstreams Experience required - Highly engaging & customer-focused Solutions Architect with excellent collaboration and influencing skills A solid technical foundation in IAM Hands-on experience with SailPoint solutions Comfortable More ❯

exciting User Researcher contract role. We're looking for a skilled User Researcher to join a multidisciplinary digital team, helping to shape user-centred services aligned with Scottish Government Service Standards. This is a fantastic opportunity to contribute to a strategic digital transformation programme, working in an agile environment and engaging directly with users to improve service design … Ensuring alignment with SG Digital Standards Skills & Experience Proven experience in agile user research within public sector or similar environments Strong understanding of Scottish Government Digital Standards Proficiency with design and collaboration tools Familiarity with Microsoft 365, Azure, and Power Platform Excellent stakeholder engagement and communication skills Relevant certifications in research methodologies or Microsoft technologies More ❯

exciting User Researcher contract role. We're looking for a skilled User Researcher to join a multidisciplinary digital team, helping to shape user-centred services aligned with Scottish Government Service Standards. This is a fantastic opportunity to contribute to a strategic digital transformation programme, working in an agile environment and engaging directly with users to improve service design … Ensuring alignment with SG Digital Standards Skills & Experience Proven experience in agile user research within public sector or similar environments Strong understanding of Scottish Government Digital Standards Proficiency with design and collaboration tools Familiarity with Microsoft 365, Azure, and Power Platform Excellent stakeholder engagement and communication skills Relevant certifications in research methodologies or Microsoft technologies More ❯

of their product. This is a unique opportunity to break new ground in AI-powered experiences, combining the best of retail and conversational design. If you're passionate about design, curious about AI, and willing to experiment to create truly innovative solutions, this role is for you. You'll work closely with the Product Manager and engineering team, ensuring … design decisions are practical, user-focused, and aligned with the business goals. As the product expands into new verticals and shopping experiences, your work will be key to adapting and innovating UI/UX, providing clear pathways for growth into senior design roles. The Person: Proven UX/UI experience, with a strong eye for visual design Experience with Figma Ideally have experience working in a start-up or scale-up environment Experience with conversational AI, chatbots, or service design (Desirable) Exposure to the automotive or e-commerce sectors (Desirable) Basic understanding of front-end development constraints (Desirabke) Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building More ❯

with low-code tools, automation basics, and workflow tooling (Zapier, Notion, Airtable, Slack integrations etc.) Nice to have Experience in legal services, customer operations, or tech-enabled product/service businesses Exposure to Lean, Agile, or service design (in a non-dogmatic way) Disciplined in process methodologies such as Six Sigma Experience briefing or working with automation More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of More ❯

Impact at a National Scale Our client, one of the UKs most high-profile government departments, are looking for someone to help shape the future of a critical public service supporting millions across the country. Were looking for an outstanding Lead Software Engineer (Technical Lead) to provide hands-on leadership to digital delivery teams building and supporting core citizen … version control, and secure development. Champion technical excellence and ensure alignment to engineering standards. Mentor and guide engineers, fostering a culture of innovation and collaboration. Drive continuous improvement in service design, infrastructure, and DevOps practices. Present technical direction clearly to stakeholders and executive leadership. ? What Youll Need Were looking for someone who is technically strong and a natural … e.g. AWS, Terraform, GitLab CI, Jenkins). Proven experience leading engineering teams , including mentoring, code reviews, and setting best practices. Strong understanding of engineering assurance, version control, and secure design principles. Experience working in multi-disciplinary environments , engaging stakeholders and managing competing priorities. Strong communication, strategic thinking, and collaboration skills. Desirable: Background in government or regulated environments. Familiarity with More ❯

at a National Scale Our client, one of the UK's most high-profile government departments, are looking for someone to help shape the future of a critical public service supporting millions across the country. We're looking for an outstanding Lead Software Engineer (Technical Lead) to provide hands-on leadership to digital delivery teams building and supporting core … version control, and secure development. Champion technical excellence and ensure alignment to engineering standards. Mentor and guide engineers, fostering a culture of innovation and collaboration. Drive continuous improvement in service design, infrastructure, and DevOps practices. Present technical direction clearly to stakeholders and executive leadership. What You'll Need We're looking for someone who is technically strong and … e.g. AWS, Terraform, GitLab CI, Jenkins). Proven experience leading engineering teams , including mentoring, code reviews, and setting best practices. Strong understanding of engineering assurance, version control, and secure design principles. Experience working in multi-disciplinary environments , engaging stakeholders and managing competing priorities. Strong communication, strategic thinking, and collaboration skills. Desirable: Background in government or regulated environments. Familiarity with More ❯

London) Locations: Leeds, Manchester, Glasgow, Bristol, Birmingham, London Work pattern: Up to 2 days per week on-site (flexible based on client need) Our client is a leading digital service design consultancy that partners with public and private sector organisations to deliver high-impact transformation programmes. They specialise in building user-centred digital products and services, with a … As part of their continued growth, they are expanding their product leadership capability across the UK. The Role As a Senior Product Manager, you'll lead multidisciplinary teams to design and deliver user-centred products within complex transformation programmes. You'll bring clarity, structure, and leadership to product delivery while building capability in others. This role is hands-on … or equivalent. Proven background in consulting , with strong experience in the public sector (GDS standards) . Deep expertise in product management - not blended roles. Strong advocate of user-centred design . Experience mentoring or line-managing others. Able to flex between delivery and advisory work, adapting to different client environments. Package Salary up to £72,000 (up to More ❯

in ambiguous settings Candidate Profile: Proven experience as a Senior Agile Delivery Manager in public sector or government programmes (GDS experience is essential) Strong understanding of Agile frameworks and service design Excellent leadership and stakeholder engagement skills Ability to manage delivery in complex, fast-paced environments This role is based in Newcastle Upon-Tyne and you will be More ❯

Senior Data Services Manager (SFIA 6) 6 months (initially) Remote-working (UK-based) Market Rates Outside IR35 The Opportunity: We are seeking an experienced Senior Data Service Designer to join a high-profile UK Central Government programme, delivered via a leading consultancy specialising in Digital Transformation. This role will play a critical part in shaping, designing and improving data … services that support decision-making, public health outcomes and operational efficiency at a national scale. You will be leading the data services design work-stream on a high-profile, high-impact central government programme. Skills and Experience: Proven track record as a Service Designer with significant experience in data-driven projects. Strong understanding of government service standards … GDS approaches and GOV-UK design principles. Expertise in designing services that span digital, data and organisational boundaries. Ability to create service maps, blueprints and artefacts that communicate complex data processes clearly. Excellent stakeholder engagement skills, with experience working in central government or similarly complex environments. Demonstrable leadership capability at SFIA Level 6, including mentoring, influencing and guiding More ❯

to enable AI-driven transformation and seamless sharing of trusted data at scale, predominantly for highly regulated and Central Government clients in the UK. Aker has proven tech-enabled service offerings - covering the entire client lifecycle through strategic cloud & data capability leadership, secure cloud and data infrastructure modernisation, managed services in client environments and data & platform engineering. Aker powers … help lead the development of backend platforms and services for National Security and Defence clients leveraging the latest commercial and open-source technologies in private and public cloud environments. Design, develop, document, deploy and enhance features to our platforms and services that meet functional/non-functional business requirements Actively participate in the teams elaboration and estimation of user … documentation, defensive programming, automated testing and code reviews Using GitHub/GitLab/Atlassian Suite for source control Test Driven Development with appropriate tools and frameworks Experience with micro-service design patterns Experience in Big Data technologies Aker Systems Attributes At Aker we work as a team; we are collaborative, hardworking, open, and delivery obsessed. There is no More ❯

We are looking for people with the talent and experience who can help shape better outcomes for our customers. We are using our expertise in digital transformation to review service design, modernise courses and deploy cutting edge technology to enhance courses including synthetic training (simulator) systems and data analytics. This programme is a shared endeavour working alongside the … easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio. More ❯

to influence strategic direction. Expertise in capability mapping, estate rationalisation, and future-state architectural planning. Deep understanding of modern enterprise architecture practices, including cloud platforms, integration, data architecture, and service design. Experience navigating early-stage or evolving architecture functions — comfortable bringing structure where there is ambiguity. Familiarity with frameworks such as TOGAF, Zachman, or similar is a plus. Excellent More ❯

predictive modelling, automation). Engaging with senior stakeholders, running workshops, and shaping technical roadmaps. Mentoring colleagues, coaching best practices, and raising delivery standards. Contributing to propositions, pre-sales, and service design. What we're looking for: 7+ years' experience in analytics with a strong track record of delivery and client impact. Technical expertise in cloud data platforms (Snowflake, Azure More ❯

We need: Current, Valid SC Clearance is essential! Experience working with policy and operational teams in central gov dept's Experience working with GDS and/or to GDS design principles and delivery lifecycle (Discovery, alpha, beta) Experience working with senior stakeholders in central gov dept's Scope: The Business Analyst will work across the multidisciplinary teams to understand … business problems, define user and stakeholder needs, and translate them into clear, actionable requirements. They support service design and delivery by analysing processes, identifying improvements, and ensuring alignment with organisational goals. Collaborating closely with delivery managers, product owners, and technical teams, they help shape effective, user-centred digital services. This is an urgent requirement! Please apply by submitting More ❯

environments. Functional & Non-Functional Testing: Conduct functional, regression, integration, and user acceptance testing (UAT). Perform non-functional testing, including performance, security, and usability testing. Automation & Test Framework Development: Design and implement test automation frameworks using industry best practices. Automate API testing using tools such as Postman, RestAssured, or equivalent. Integrate automated tests into CI/CD pipelines for … Collaborate with developers, product managers, and business analysts to define test strategies. Provide guidance and mentor junior testers in automation best practices. Compliance with GOV.UK & DDAT Standards: Follow GOV.UK service design principles and DDAT frameworks for testing government applications. Ensure all tests align with security and compliance regulations. Technical Skills & Experience 6+ years of experience in test automation More ❯

Job summary Join the NHS Business Service Authority as a Support Specialist! Are you passionate about using technology to make a real impact? Do you have experience in software support and a keen interest in supporting essential NHS services? Can you work closely with a talented and motivated team in a business-critical environment, maintaining and enhancing NHS back … applications, if you can, and you are up for the challenge, we would love to hear from you! What do we offer ? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development … a team of diverse IT professionals who work to exacting standards and SLA's. You will also be working with internal and external stakeholders ensuring the delivery of outstanding service, resolving issues and enquiries from users and stakeholders on a daily basis. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the More ❯

day performance of the Renewals Operations Team located in different metros in EMEA. Develop and maintain excellent relationships with internal stakeholders in multiple disciplines such as Legal, Solution Engineering, Service Design, Sales and Finance, as well as country MDs. Act as a key liaison between Renewal Operations and Senior Leadership. Foster a high-performance culture focused on customer … escalations. Align renewal strategies with broader commercial objectives, asset-specific strategies and local market dynamics; ensuring adherence to commercial frameworks, approval workflows, and legal standards. Drive alignment on pricing, service modifications, and contract terms. Process Optimization & Reporting Identify and implement process improvements to enhance efficiency and customer experience. Working closely with other regions, standardise tools and practices across the More ❯