101 to 125 of 131 Service Design Jobs in the UK

engine and integrates their products with multiple operators, so reliability, performance and scalability are critical.You’ll work closely with architecture and engineering teams to design new services, refactor existing components, and ensure smooth integration with MySQL and downstream systems. You’ll also contribute to technical decision making around service design, data modelling and system performance.This is not just a maintenance role. You’ll be actively shaping how the back end evolves, breaking down legacy components and helping build a cleaner, more modular system for the future. About the Company You’ll join a well established iGaming technology ...

write the playbook” for what modern local government can be in a digitally evolved borough. Our role blends enterprise technology leadership with human-centred design, giving you the space, authority and ambition to build a digitally safe, inclusive and future-ready environment for thousands of residents and staff alike. … refreshed digital strategy, a live transformation agenda and the freedom to innovate, this is a rare opportunity to shape the next era of public service delivery at Southwark Council. Why this role stands out: Create, don’t inherit: A genuine greenfield moment with insourcing new technologies, integrated platform development ...

vision, roadmap, and delivery for key workstreams Working closely with engineering, UX, data, and policy teams to build user-centred services Applying GDS standards , service design principles, and agile delivery best practice Managing product backlogs, prioritising features, and ensuring alignment with wider programme goals Engaging with stakeholders across ...

such you will work closely with Data Analysts to help turn data into clear actionable insights. Furthermore, you will work closely with Product Managers, Service Designers and Technical Leads to help shape strategy, validate decisions, and champion the voice of the user throughout the delivery lifecycle. It is expected ...

Align user experience with security outcomes. Own communication, training and adoption strategies. Responsibilities Lead UX discovery for new IDV and SSPR journeys (Helpdesk & Self Service). Conduct user research, usability testing and journey optimisation. Develop adoption and communications plans for phased rollout. Translate complex identity flows into user friendly … business change delivery across technology transformations. Experience designing accessible, low friction user journeys. Strong communication and stakeholder engagement capability. Desirable Experience Behavioural change or service design background. Experience with Figma, prototyping tools, and usability testing. All profiles will be reviewed against the required skills and experience. ...

creating exceptional user experiences and a strong ambition to grow within the UX field. In this role, you'll collaborate closely with a talented design team, learning from experienced Interaction Designers while contributing your own ideas and creativity. You will work confidently with established design systems and champion … empathetic, with a sharp eye for detail. Strong communication skills are essential-you feel confident explaining your ideas and walking others through your design process. A design degree, 1 year of demonstrable self-initiated design projects, or 1 year of experience in a professional environment. You have ...

drive operational efficiencies and lead other Business Analysts? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Senior Business Analyst to lead ...

Ready to shape the architectural vision that will power StepChanges next five years of digital transformation? Want to lead on modern service design and guide how SaaS, integration, and enterprise solutions come to life across a national charity? Excited by the chance to build a brand-new function ...

research strategy and leading user research activities across multiple teams or large, complex programmes. You will shape and champion a culture of user-centred design, ensuring that insights drive decision-making at every stage of service development. You will work closely with senior stakeholders, product owners, service designers and delivery teams to ensure user needs are at the heart of the service strategy and design decisions. At this level, you will be expected to: Define and communicate the overall user research vision and strategy for programmes of work. Lead and coordinate research activities across ...

Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead ...

What they are looking for: A genuine senior backend engineer with ownership mindset Strong experience building and running production backend systems Deep API and service design experience in Python or another strong backend language Solid relational database experience Comfort making architectural decisions without over engineering The ideal candidate ...

defence and national security. This Senior UX Designer (AI) role offers the opportunity to work on complex, high-impact systems where thoughtful, human-centred design directly influences real-world outcomes in critical environments. About the role: As a Senior UX Designer (AI), youll join a collaborative, multidisciplinary team working … usable. What Youll Be Doing: Designing intuitive AI-powered user experiences, grounded in Human-Centred and Responsible AI principles Leading end-to-end UX design across discovery, concept development, interaction design and delivery Translating complex research, business and technical requirements into clear, engaging interfaces Planning and running user ...

that makes us all so proud: * Helping law enforcement with secure intelligence systems that keep the UK safe * Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting * Assisting the British government department that is responsible for the safety of consumer products, with systems … change will be key to your success. Key Responsibilities: Accountable for end-to-end technical delivery of government projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5-10, nurturing talent and cultivating a collaborative, high ...

support a UK Central Government department on a complex digital delivery programme. This Inside IR35 role requires a confident practitioner who can lead interaction design work, contribute to strategic decision-making, and collaborate effectively within multidisciplinary agile teams. The Role You will be responsible for designing intuitive, accessible … user-centred interactions across one or more digital services. Working closely with user researchers, service designers, developers, and product managers, you will help shape solutions that meet user needs and align with GDS standards. Key responsibilities include: Designing user-centred interactions across complex digital services Producing wireframes, prototypes ...

support a UK Central Government department on a complex digital delivery programme. This Inside IR35 role requires a confident practitioner who can lead interaction design work, contribute to strategic decision-making, and collaborate effectively within multidisciplinary agile teams. The Role You will be responsible for designing intuitive, accessible … user-centred interactions across one or more digital services. Working closely with user researchers, service designers, developers, and product managers, you will help shape solutions that meet user needs and align with GDS standards. Key responsibilities include: Designing user-centred interactions across complex digital services Producing wireframes, prototypes ...

Service Architect - 12 months - SC Cleared - London Rate: £700 per day IR35: Inside Location : London/Hybrid The role: A leading Government Institution are seeking a Service Architect (SC Cleared), to undertake an initial 12-month engagement. Producing detailed service designs, you will lead on projects … work, acting as an SME and ensuring the design meets user and wider programme needs. Experience requirements: Demonstrated strength in process, technical, and team leadership, with a drive to produce high-quality designs and foster a culture focused on technical excellence and creative problem solving. Proven ability to work ...

Duties Provide consultancy to consumers, helping them to understand how to consume Services as well as sourcing ideas for enhancements to our Services. Provide Design representation across the business with a knowledge of each of the Services that make up the domain. Tactical Planning: Be able to identify short … term Design decisions that can resolve Programmatic challenges in a way that does not undermine the Safety assurance or undermine the Roadmap for the Service. Review Change Requests and associated plans as raised by the Service Operations team to identify whether the proposed change is within the Design ...

with diplomacy and emotional intelligence Influence decisions without direct authority, aligning diverse perspectives Act as a calm, credible, and authoritative presence throughout delivery Discovery, Design & Early Delivery Lead discovery activities to understand current HR processes and pain points Drive the design and prototyping of AI-enabled HR journeys … service models Work closely with architects, product owners, AI engineers, and service designers Use insight and data to test hypotheses and identify high-value pilot opportunities Governance, Control & Delivery Establish and run programme governance, reporting, and decision forums Coordinate multiple workstreams, delivery teams, and suppliers Manage risk, scope ...

responsibilities include: Designing and iterating user journeys, task flows, and interaction patterns for digital services within a large UK government organisation Applying interaction design principles across complex, multi-channel services Creating wireframes, prototypes, and interaction models aligned with the GOV.UK Design System Collaborating with product managers, user researchers … service designers, content designers, and developers Using evidence, user research, and data to inform design decisions Ensuring designs meet GDS standards, accessibility requirements, and best practice About You Essential experience: Proven experience working as an Interaction Designer within Central Government Strong knowledge of GDS, including hands-on experience ...

Sizewell C (SZC) project uses design and engineering data originally developed for Hinkley Point C (HPC). As SZC is now a separate entity, access to this data must follow agreed governance under the Intellectual Property Licensing Agreement (IPLA). The IPLA Manager ensures SZC can manage licensed technical … data effectively and responsibly, supporting project delivery and compliance. This role is ideal for experienced project or service managers who want to broaden their scope into governance and regulatory oversight. Training will be provided on IP-specific requirements. You will act as the main point of contact ...

wider System, Regional and National direction. Provide visionary leadership for digital & informatics, fostering data-driven decision-making, digital-first culture, and user-centric service design. Digital & Clinical Engagement and Transformation Lead the Trusts digital transformation programme, including EPR, clinical apps, remote monitoringto improve patient and clinician experience. Lead Digital … business continuity are contemporary and compliant with relevant rules and guidance. Oversee data privacy, consent, audits, and readiness for regulatory inspection. Digital Infrastructure & Service Delivery Ensure secure, reliable, resilient IT infrastructure; manage clinical and corporate systems to maximise uptime and performance.Identify improvements in operational IT that add benefit ...

high-impact, consultative sales role focused on driving new business growth through strategic lead generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers . Youll leverage your domain expertise in IT Service Management (ITSM) to understand customer challenges, demonstrate the value of automation … through outbound prospecting, targeted campaigns, and strategic networking within the ITSM/MSP sector. Identify and engage key decision-makers across IT, Operations, and Service Management functions. Qualify, nurture, and convert leads into opportunities through a consultative, value-driven approach. Develop tailored engagement strategies leveraging CRM and sales intelligence ...

Service Designer Location: Newcastle upon Tyne, UK Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office for a minimum of 3 days per week. Note: The above information relates to a specific client requirement. As a team: As a service … optimise and enhance services to ensure they not only meet the needs of users but also align with the broader goals of the business. Service designers possess deep knowledge of design principles and systems, with a strong focus on both digital and offline channels. You would work collaboratively ...

Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) Nationality: UK Nationals only We are seeking an experienced SC Cleared Service Designer to support ...

with government standards and policy requirements. Key responsibilities include: Designing and iterating content for digital services within a large UK government organisation Applying content design principles across complex, multi-channel services Writing clear, concise, and accessible content in line with the GOV.UK style guide Collaborating with product managers, user … researchers, service designers, and developers Using evidence, user research, and data to inform content decisions Ensuring content meets GDS standards, accessibility requirements, and best practice About You Essential experience: Proven experience working as a Content Designer within Central Government Strong knowledge of GDS, including hands-on experience with ...