151 to 175 of 338 Service Design Jobs in the UK

Mastek is seeking a User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy, support the growth of … the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences … through compelling communication Respond to challenges, supporting the team to reach a resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively communicate with stakeholders within your client team, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as experienced in your profession and in More ❯

considering long-term sustainability in all our decisions. We are currently seeking a Lead Deal Architect/Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business … apply and join us on this exciting journey. What you'll do Guiding the pre-sales team and collaborating effectively with subject matter experts as necessary to manage the Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met. Facilitating the service and commercial negotiations (with respect to the … IT managed service design) with support from the sales and pre-sales teams. Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customer requirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination More ❯

considering long-term sustainability in all our decisions. We are currently seeking a Lead Deal Architect/Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business … apply and join us on this exciting journey. What you'll do Guiding the pre-sales team and collaborating effectively with subject matter experts as necessary to manage the Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met. Facilitating the service and commercial negotiations (with respect to the … IT managed service design) with support from the sales and pre-sales teams. Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customer requirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination More ❯

We are urgently looking for an Principal Experience Strategist to join our Device Intelligence team. The ideal candidate will have proven experience have 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Required: Industry Experience: Banking, fintech, or B2C (especially mobile-first products and consumer platforms … 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Mastery of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. Strong facilitation and storytelling skills, you build consensus, inspire action, and bring strategy to life. A track … patterns, regulatory compliance, and accessibility in regulated spaces. About Us: Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have 30+ offices across More ❯

We are urgently looking for an Principal Experience Strategist to join our Device Intelligence team. The ideal candidate will have proven experience have 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Required: Industry Experience: Banking, fintech, or B2C (especially mobile-first products and consumer platforms … 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Mastery of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. Strong facilitation and storytelling skills, you build consensus, inspire action, and bring strategy to life. A track … patterns, regulatory compliance, and accessibility in regulated spaces. About Us: Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have 30+ offices across More ❯

the DDAT Strategy through implementation, management, and ongoing support. You will leverage your technical and business knowledge, along with coordination skills, to manage daily operational activities and relationships between service functions and business areas, ensuring a unified approach to service delivery from initial service design to service decommissioning. You are required to work across NHSBSA … needed. What do we offer? o Hybrid working - flexibility to work mostly from home with options for office work or if needed, up to 27 days leave (increasing with service) plus 8 bank holidays o Opportunities for development o Active wellbeing and inclusion networks o Excellent pension o Salary sacrifice schemes o Employee Assistance Programme (24/7 support … o Access to benefits and discounts Main duties of the job Developing, implementing, and supporting ICT solutions and design strategies in a multi-supplier environment. Analyzing technical designs and providing business with assurance on supplier proposals. Supporting a wide range of ICT services including telecoms, data networks, and server infrastructure. Knowledge of infrastructure services like Microsoft Server, Active Directory More ❯

opportunity for someone who is eager to learn, innovate, and make a real difference in the healthcare sector. What do we offer ? 27 days leave (increasing with length of service) plus 8 bank holidaysFlexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development Active … high street discounts! Main duties of the job As a Junior Software Developer, your main responsibilities will include: Building user-centred, web-based systems aligned to NHS and Government service standards. Coding high-quality software with a test-driven approach. Managing source code with our version control system. Designing, coding, testing, and documenting simple programs or scripts under the … Understanding information security and the types of security controls that can be used to mitigate security threats within solutions and services. Assisting as part of a team on the design of components of larger systems. Being aware of how to integrate systems and the challenges of designing, building and testing interfaces between systems. Actively participating and contributing to the More ❯

The successful candidate will join the existing practice to help us to grow, develop and support the sale of a set of differentiated offerings covering the end-to-end design, transition and support for a wide range of IT services, platforms and products. They will develop a team of engineering, cloud, data, user-centred and managed service professionals … practice, industry and delivery heads to drive excellent services for our Public Sector clients. The right person for this role will do this by combining their experience of IT service management, passion for simplification and legacy modernisation, and their established industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the public sector. … technology we are supporting across the public sector Deliver a profitable Managed Services business; balance complex client needs with highly performing, suitably leveraged and cost effective teams Shape our service offering; define and deploy the operational processes and approaches that underpin our migration, modernisation, improvement (cost and experience) and managed service activities Provide subject matter expertise; lead the More ❯

in a complex “system of systems” environment, you’ll use Agile methodologies to drive forward research-informed, test-and-learn solutions. What You’ll Do Take functional ownership of service vision elements and convert them into user-informed business processes. Lead workshops, interviews, and user research activities to uncover and document business needs. Create epics, features, user stories, and … acceptance criteria using best practice formats (e.g., “as a...”, “GIVEN, WHEN, THEN”). Work closely with stakeholders across policy, strategy, operations, and change teams to align on outcomes. Influence service design across both digital platforms and operational delivery models. Mentor junior BAs and contribute actively to the BA community of practice. Key Experience & Skills Significant experience in large … Proficiency in business process modelling, requirements gathering, and test scenario development. Experience supporting business case development and cost/benefit analysis. A solid understanding of software development lifecycles and service design approaches. More ❯

SaaS business are the leader in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product development and brand identity. What … strong work ethic. Someone who’s comfortable with ambiguity, eager to get stuck into legacy UX, and motivated by meaningful, hands-on work Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working in squads) to ensure a … holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real test and learn approach and solving complex challenges in fast-paced squads A designer who More ❯

SaaS business are the leader in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product development and brand identity. What … strong work ethic. Someone who’s comfortable with ambiguity, eager to get stuck into legacy UX, and motivated by meaningful, hands-on work Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working in squads) to ensure a … holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real test and learn approach and solving complex challenges in fast-paced squads A designer who More ❯

a passion for creating seamless user flows and a knack for transforming complex systems into user-friendly designs, we want to hear from you! What You'll Do: Define & Design: Craft user flows with a keen focus on user experience, service design, and content strategy. Collaborate: Work closely with cross-functional teams, including product managers and engineering … to ensure cohesive design across multiple systems. Drive Direction: Lead product-level decisions by engaging with key stakeholders to align on design goals. Iterate & Improve: Embrace feedback loops and explore diverse design options while keeping an eye on critical elements that enhance user experience. Prototype: Use your favourite prototyping tools to illustrate how user interactions will function … making it easy for stakeholders to visualise the end product. Your Skills & Experience: Attention to Detail: You have a strong eye for detail and a holistic approach to design thinking that goes beyond just UX/UI. Cross-Functional Collaboration: You excel at working with diverse teams and are a guardian of effective content design. Figma Proficiency: You’re More ❯

and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team This role sits within the User Centred Design team, with a current focus on the Data for London programme. The UCD team brings together specialisms including digital engagement, service design, user research, business analysis, digital … performance analysis, content design and interaction design. These specialisms work in harmony with a shared mission to make all products and services as inclusive, accessible and user centric as possible. The Mayor of Londons Data for London Board has been established to improve the flow and usage of data to serve citizens, solve city challenges, and promote productivity - putting … to share and use data held across London to improve the city and benefit Londoners. About the role The Interaction Designer, as a senior practitioner, will lead on the design and prototyping of user interfaces that align with user needs and business requirements, creating engaging and intuitive user experiences for digital products. Your work will ensure internal and external More ❯

is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop … have an exciting opportunity for you! Role Overview: We are seeking a visionary leader to oversee and inspire a diverse team of 150 professionals dedicated to Asset Management, Field Service Engineering, Product Support, and Sale Order Management. Your leadership will be pivotal in creating a safe, integrity-driven work environment while actively participating in the personal and professional growth … of your team. Strategic Leadership & Continuous Improvement: Shape and execute strategic and capability plans to enhance Customer Service Delivery. Champion Lean Six Sigma and other operational competitiveness practices to drive efficiency and innovation. Cultivate dedicated teams to ensure outstanding Customer Satisfaction and enhanced performance. Foster the exchange of best practices and leverage synergies across Thales UK CBU's, Domains More ❯

a technical SME within the squad to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur Be a strong communicator and presenter … Java, CXF, Spring Boot, Jetty, Mustache, HTML, CSS & JavaScript JavaScript library and framework experience is preferable - Node, React, Angular Containerisation experience - Docker or Kubernetes or similar Experience of Microservices design and architecture Restful API Services experience Working within agile methods and using techniques such as Scrum, Kanban and TDD Skilled in designing and building native and web applications, across … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of More ❯

a technical SME within the squad to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur Be a strong communicator and presenter … Java, CXF, Spring Boot, Jetty, Mustache, HTML, CSS & JavaScript JavaScript library and framework experience is preferable - Node, React, Angular Containerisation experience - Docker or Kubernetes or similar Experience of Microservices design and architecture Restful API Services experience Working within agile methods and using techniques such as Scrum, Kanban and TDD Skilled in designing and building native and web applications, across … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of More ❯

a technical SME within the squad to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur Be a strong communicator and presenter … Java, CXF, Spring Boot, Jetty, Mustache, HTML, CSS & JavaScript JavaScript library and framework experience is preferable - Node, React, Angular Containerisation experience - Docker or Kubernetes or similar Experience of Microservices design and architecture Restful API Services experience Working within agile methods and using techniques such as Scrum, Kanban and TDD Skilled in designing and building native and web applications, across … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of More ❯

a technical SME within the squad to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur Be a strong communicator and presenter … Java, CXF, Spring Boot, Jetty, Mustache, HTML, CSS & JavaScript JavaScript library and framework experience is preferable - Node, React, Angular Containerisation experience - Docker or Kubernetes or similar Experience of Microservices design and architecture Restful API Services experience Working within agile methods and using techniques such as Scrum, Kanban and TDD Skilled in designing and building native and web applications, across … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of More ❯

a technical SME within the squad to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur Be a strong communicator and presenter … Java, CXF, Spring Boot, Jetty, Mustache, HTML, CSS & JavaScript JavaScript library and framework experience is preferable - Node, React, Angular Containerisation experience - Docker or Kubernetes or similar Experience of Microservices design and architecture Restful API Services experience Working within agile methods and using techniques such as Scrum, Kanban and TDD Skilled in designing and building native and web applications, across … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of More ❯

the Digital Excellence tribe, part of Capgemini Invent's Business Technology unit. Our team is a growing and dynamic community of digital professionals. We're passionate about user-centred design, critical thinking, and innovative digital services and products. As a Product Owner you will: • Be trusted to own the vision and influence the team to ensure that the client … presence, with the ability to communicate clearly at sprint reviews. • Work asa member of cross-functional agile squad, while also having skillsrequired to step-in and supportBusiness Analysts or Service Designers. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the … career development and the skills demand within the company, certifications etc. YOUR PROFILE To be considered for this position you must have: • Experience in a user-centred product or service development project • Ideally - Experience working with Government Digital Service (GDS) service standards, using GDS design principles • Vast knowledge and understanding of agile delivery • A passion for More ❯

expert agile practitioner, and a confident line manager of other Delivery Managers . You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader Your role in … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

s most pressing and complex challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role As Head of Data Management & Insight, you will lead the AFRS Insight Hub, driving the design and implementation … MI, BI, and analytics, ensuring data is managed as a valuable asset while supporting robust governance frameworks. With a focus on innovation, you'll establish functional roadmaps, develop self-service reporting capabilities, and create high-quality data solutions that inform operational, contractual, and strategic decision-making across AFRS and its partners. Key Accountabilities Build strong relationships with stakeholders to … iterative engagement with business teams. Evaluate and recommend the most effective and cost-efficient approach to reporting and analytics delivery, including internal resources or third-party support. Promote self-service reporting by coaching stakeholders and enhancing organisational data literacy and capability. Collaborate with IT, digital, and business teams to ensure reporting solutions are aligned with technical strategy and business More ❯

coaches junior team members. The role covers all business cycle phases: sell, build, and run. It involves engaging with customers, identifying growth opportunities, creating business cases, overseeing transitions, ensuring service delivery, and managing financial governance. Within the context of the above the performed tasks include: Build and maintain a strong strategic relationship with key stakeholders in Technology_VOIS and … strategy, business pressures/challenges Overall Deep Understanding of Technology_VOIS capabilities and mapping those to the customers' strategy across the managed portfolio Representation of the internal customer in service design, service portfolios and service offerings Strategic account planning optimising Identification of the business growth opportunities, creation of opportunities pipeline and best use of Technology_VOIS … capabilities Pipeline demand management Execution of demand/change management and governance Ownership of the preparation and sign off of the business case relating to the service (E2E bid management cycle) Being an escalation point during the transition period between the internal customer migrating the service form their ownership to Technology_VOIS ownership as well as BAU (ensuring More ❯

specialisms, all related to transitioning from monolithic legacy estates to new, user-centric, cloud and hybrid-based models. The company is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. Configuration and Development - Deliver high-quality ServiceNow configurations and customisations aligned with assigned user stories and platform best … practices. Design Participation - Contribute technical insight during story refinement and solution design discussions, helping ensure technical feasibility and early issue identification. Platform Standards - Follow established development standards, naming conventions, and guidance to maintain consistency and quality across the codebase. Team Collaboration - Work effectively with Architects, Business Analysts, Testers, and Administrators to clarify requirements, manage dependencies, and resolve issues More ❯

solutions across business operations and technology capability Leading Kainos/client joint teams to develop business transformation roadmaps Working closely and within Kainos delivery teams to refine and inform service and product transformation Supporting the Kainos Defence team in identifying, qualifying and converting new opportunities Minimum (essential) requirements : A desire to work on some of the most complex and … activities Desirable: Hands on experience in a senior business role e.g. operations management, IT services, data and information, finance Hands on experience in a digital services discipline such as service design, product management, technical architecture, software development Experience of agile delivery methods across business and technology change Who you are: Our vision is to enable outstanding people to More ❯