151 to 175 of 178 Service Design Jobs in the UK

governance reports. Developing Power BI dashboards for leadership and operational insights. Supporting release management and assessing platform updates. Collaborating with COE SMEs to enhance service design and scalability. Required skills/knowledge... Experience administering and provisioning Power Platform solutions, including Dynamics 365, Power Apps, Power Automate, Copilot Studio More ❯

support and co-ordination of business activities and processes to support the Head of Business Change and Release Management and Head of Process and Service Design. The ideal candidate will have experience within a PMO, project-based environment and ideally within Change. Rate : £400-450 per day (inside IR35 More ❯

that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems … Stakeholder Collaboration: Foster strong, transparent relationships with stakeholders at all levels, ensuring continuous alignment and shared goals. Promote Innovative Thinking: Encourage and lead the design and implementation of forward-thinking solutions that drive customer and business impact. Navigate Risk Effectively: Proactively identify, assess, and manage risks and issues, maintaining … and insight. Nice to have: Discovery & Alpha Project Involvement: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. GDS Familiarity: Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications A degree or equivalent qualification More ❯

Senior Service Designer Location: Glasgow (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 months PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work - and we're looking for a hands-on Service Designer to help lead the charge. This … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor - this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on Service Designer to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on Service Designer to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on Service Designer to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work - and we're looking for a hands-on Service Designer to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor - this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on Service Designer to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work - and we're looking for a hands-on Service Designer to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor - this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

opportunities into sales. Develop and own the technical aspects of CGI's future vision and go-to-market strategy within Auto and Asset Finance. Design and build an ecosystem of services and solutions, developing third-party partnerships to complement CGI's offerings. Translate business requirements into solution architectures and … your skills and broaden your horizons. Join our team-one of the largest IT and business consulting firms in the world. Skills Business Development Service Design Solutions Architecture Reference Company Learn more about this company Visit this company's hub to learn about their values, culture, and latest More ❯

Experienced in using and qualified in suitable architecture frameworks and qualifications e.g. TOGAF, CISSP etc. - Broad, enterprise-wide understanding of Applications, Infrastructure, Project Management, Service Design and Governance. - Understanding of organisational business systems, processes and their infrastructure needs. - Understanding of the legal and purchasing requirements of delivering IT More ❯

Experienced in using and qualified in suitable architecture frameworks and qualifications e.g. TOGAF, CISSP etc. - Broad, enterprise-wide understanding of Applications, Infrastructure, Project Management, Service Design and Governance. - Understanding of organisational business systems, processes and their infrastructure needs. - Understanding of the legal and purchasing requirements of delivering IT More ❯

Sandbox environments to test updates and backup/restore processes. Liaise with business change programmes to ensure appropriate maintenance windows are built into the Service Design. Maintain and prepare data for monthly reports on the update status of the Server Estate. Identify services suitable for automatic deployment of patches More ❯

support they deliver. The ability to effectively communicate with the people we support, staff teams, families, and external care professionals. Creating and delivering robust service designs, support strategies, and risk assessments whilst managing individual budgets. Excellent organisational skills and the ability to prioritise your workload whilst working under pressure. More ❯

Service Designer esynergy London - Remote working Are you a strategic Service Designer with GDS expertise, ready to collaborate across boundaries and deliver innovative solutions that make a real impact? esynergy is seeking an experienced Service Designer to work on a critical government initiative. In this contract role … you will drive user-centered design to create meaningful services, proactively engage with stakeholders, and influence decisions across teams. This is an exciting opportunity to shape the future by delivering innovative solutions that meet user and organizational needs while adhering to governmental standards. Technical requirements: GDS Expertise Strategic Design … luminaries, and partners. We choose technologies that are the right fit for our clients' needs and are not opinionated around specific tech stacks and service offerings. More ❯

attractive proposal to prospective or existing clients, supporting the Opportunity Pursuit Lead. You will lead a team of subject matter experts ranging from IT Service Management, Cloud and Hosting and Networks, where you will own the solution end to end, ensuring bid plans are adhered to. This will involve … to the prospective client and aligned and approved by CGI stakeholders. • Act as a leader of the Services Team developing a coherent set of service solutions contributing specialist technical knowledge and experience • Work with the CGI team to define innovative and successful service solutions • Set and manage stakeholder … expectations across all delivery lines • Assess current and emergent technology, giving advice on price and performance. • Manage relationships with 3rd party service providers • Align the solution with the business and customer goals, identifying benefits and risk mitigation approaches associated with the service elements of the proposed solution • Ensure More ❯

the EMEA region. Demonstrating an innovative and results-oriented approach, you will support the establishment of Arrow as a Managed ServicesLeader by architectinginnovative Managed Service solutions that conceive and sustain high levels of business value for our channel partners and their end-customers. What will you be doing at … Arrow? Centralize market feedback and collaborate with the regional and country leaders for establishing and prioritizing managed service development initiatives For the shortlisted initiatives, define the design of the to be manage services and establish the key requirements, technical set-up and estimate associated level of efforts and … initiative Established track records of collaborating with clients for driving Manage Service business value and closing deals from a solution architecture standpoint Servicedesign, integration, implementation and lifecycle management including development of performance metrics Experience ofworking within a matrix organization Product management or portfolio management experience preferred Prior experience More ❯

the ability to translate meaningful strategy into effective implementation We expect our Principal Product Managers to bring all of this and to enthuse our design teams and clients with the same passion. The successful candidate will lead the Product Management aspects of one or more of our client engagements … bring thought leadership and best-practice, honed through hands-on experience in both the private and public sector. They will work with user researchers, service designers, business analysts, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. They will often … and drive the sharing of best practice across our engagements and industries. Role Overview Our Principal Product Managers are members of the Strategy and Design Practice leadership team. Part of their responsibility is to develop the capability of the practice to meet business needs and to accelerate the growth More ❯

Senior Service Designer ₤600/day (Inside IR35) 6-Month Contract Remote – Occasional travel to a London office We are representing a global consulting firm who are looking for a Senior Service Designer to join their central Design practice for an interim engagement. You will be working … on a project in the Risk function and will need to analyse the service experience across systems, processes and policies. We are looking for: Good experience as a Senior or Lead-level Service Designer Experience in large enterprise organisations Experience or exposure to Risk and Legal processes for More ❯

Lead Service Designer £600-£640/day (Inside IR35) 4-Month Contract - Scope for extension Remote – Occasional travel to a London office We are representing a global consulting firm who are looking for a Lead Service Designer to join their central Design practice for an interim engagement. … You will be working on a project in the HR & People function and will need to analyse the service experience across systems, processes and policies, with a focus on back-stage work. We are looking for: Good experience as a Senior or Lead-level Service Designer Experience in More ❯

Lead Service Designer £600-£640/day (Inside IR35) 4-Month Contract - Scope for extension Remote – Occasional travel to a London office We are representing a global consulting firm who are looking for a Lead Service Designer to join their central Design practice for an interim engagement. … You will be working on a project in the HR & People function and will need to analyse the service experience across systems, processes and policies, with a focus on back-stage work. We are looking for: Good experience as a Senior or Lead-level Service Designer Experience in More ❯

experiences that make even the most daunting concepts easy to understand. You'll collaborate closely with product managers, engineers, and tax experts, blending your design expertise with their technical and domain knowledge. You'll also set and own the design direction for our products, while championing and implementing … design best practices across the organisation. You'll play a pivotal role in shaping our products into the go-to solution for individuals and small businesses, scaling our services to reach an even broader audience. You're a great fit for this role if you Love working with people … and thrive in collaborative environments. Have a knack for solving complex problems and simplifying the seemingly impossible. Possess exceptional user interface design skills, with a portfolio to back it up. Understand how to seamlessly connect UI, product, and service design. Have experience building and implementing design systems More ❯

Resilient, Customer-Focused Leadership with a Human Touch? Are you ready to play a key role in an exciting turnaround within a thriving customer service function? At Thames Water, we're seeking a hands-on, results-driven Customer Service Delivery Manager -someone who leads with credibility, empathy, and … influence. You'll inspire through action and support your team through collaboration, not control. In this role, you'll oversee our Billing Customer Service operations across multiple channels, including voice, email, webchat, WhatsApp, and social media. What you'll be doing as a Customer Service Delivery Manager You … to enhance customer satisfaction, reduce handoffs, and resolve issues at first contact. Championing change through thoughtful collaboration, not imposition-working cross-functionally to improve service delivery. Creating a culture of continuous improvement, where people feel supported, empowered, and valued. Strengthening relationships with key internal stakeholders to align strategies and More ❯

patients and the public can safely access their health and care information through NHS Login. About NHS Login NHS Login is a key digital service designed to provide a safe, secure, and reusable way for users to access multiple health and social care services through a single login. This … service allows individuals to prove their identity without needing to visit a GP, offering convenience and security. About the Role As an Identity Verification Administrator, you will be responsible for processing ID verification checks for NHS Login applications, ensuring security, accuracy, and compliance with strict protocols. Working as part … of a dedicated team, your role will involve: Conducting ID verification checks against targeted service levels and key performance indicators (KPIs) for security, productivity, and quality. Becoming a subject matter expert in ID verification processes , assessing approximately 300 different types of global ID documents for authenticity. Comparing ID document More ❯