151 to 175 of 491 Service Design Jobs in the UK

governance, risk, control and assurance requirements. The Business Analyst will contribute by helping translate programme objectives into actionable business and delivery requirements, supporting the design of AI-enabled capabilities and ensuring that business processes, human oversight and responsible AI considerations are addressed throughout the delivery lifecycle. Responsibilities Business Analysis … Requirements Management Lead end-to-end business analysis activities within an assigned AI Programme workstream, from discovery and requirements elicitation through to design, delivery, testing and implementation. Engage business stakeholders and subject matter experts to understand business needs, objectives, problems, constraints and expected outcomes. Facilitate workshops, interviews and other ...

members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets … ensure solutions deliver agreed outcomes. Acting as the key link between business stakeholders and delivery teams, the Product Owner works with SMEs, Technology, Design and Operations teams to understand requirements, challenge assumptions and translate business needs into delivery-ready solutions. Strong technical knowledge and confidence working with delivery teams ...

working. We are particularly interested in candidates with a strong mix of public and private sector experience , who can bring commercial thinking, user-centred design principles and agile product management expertise to a complex digital environment. The successful candidate will be comfortable operating at both strategic and delivery levels … user needs. Experience delivering digital transformation initiatives in complex environments. Excellent communication, analytical and problem-solving skills. Desirable Experience Experience working to Government Digital Service (GDS) standards. Knowledge of public sector digital transformation and service delivery. Experience within consultancy or commercially driven product environments. Familiarity with user-centred ...

Director of Product Management, you will work as part of the central Live Services team, reporting to the Head of Product Management for Live Service games at PlayStation Studios. Your primary responsibility is to work as a subject matter expert, leading a small central team collaborating with European game … studios and other partners (analytics, marketing, etc.) to help build, launch, and manage successful live service games, while helping studios to build out top-notch embedded capabilities. Responsibilities Work across multiple live and upcoming titles from PlayStation Studios, partnering closely with game studios and other partners to build capabilities ...

Daysix is looking for a thoughtful service designer or collaborator lead to join our healthcare-focused platform team. This role serves as our Collaborator Owner - the primary connection, champion, and standard-bearer for NHS partners and clinical services adopting our Supported Self-Management platform. We are known for digging … constant, constructive dialogue. Usability testing and HCD: Run usability testing sessions and synthesise outputs into features that continuously improve the platform. Apply Human-centred design (HCD) and empathy-driven practices to deeply understand users and stakeholders associated with collaborators. What you are not responsible for Commercials and contracts: Financial ...

collaboration with the wider team and with our customers. What you will do as a Solutions Architect Act as the technical authority for solution design across large-scale or multi-project programmes. Define and evolve architectures that balance customer needs, enterprise principles, and secure-by-design standards. Contribute … divisional and line-of-business roadmaps, identifying opportunities for technology insertion and innovation. Lead technical reviews, trade-off studies, and risk assessments for major design decisions. Mentor and coach Solutions Architects and Engineers, raising capability across the community. Represent Leonardo at senior customer forums, technical boards, and industry events. ...

Director of Product Management, you will work as part of the central Live Services team, reporting to the Head of Product Management for Live Service games at PlayStation Studios. Your primary responsibility is to work as a subject matter expert, leading a small central team collaborating with European game … studios and other partners (analytics, marketing, etc.) to help build, launch, and manage successful live service games, while helping studios to build out top‐notch embedded capabilities. Responsibilities Work across multiple live and upcoming titles from PlayStation Studios, partnering closely with game studios and other partners to build capabilities ...

Service Designer - Defence - SC Cleared Synergize Consulting is seeking an experienced Service Designer to support our client within the defence sector. This opportunity would suit someone who enjoys making complex services easier to understand and use. You will bring together user needs, operational processes and technology to shape … services that work effectively across digital and offline channels. Key responsibilities Map existing services, identifying user needs, pain points and opportunities for improvement. Develop service blueprints, user journeys and future service concepts. Plan and facilitate workshops with users, operational teams and stakeholders. Work with user researchers to turn ...

solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver … high-quality, scalable solutions that truly matter. About the Role We are looking for a Lead Service Designer to set the design vision for complex public services. You will lead designers, shape end-to-end services across organisations, and influence senior stakeholders on how services should work. ...

Role: Senior Consultant - Service Transition & Delivery Location: London/Hybrid Clearances: Internal Background Check (DBS)/Eligible for Security Clearance About us Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering … closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges ...

Capgemini Invent is seeking a Senior Service Designer (SC Cleared) to lead end-to-end service design for public sector clients. You will define approaches, manage workshops, and ensure high-quality artefacts across multiple projects within an agile context. You will mentor junior colleagues, contribute to business … development, and help shape service design tools for the AI & Digital Factory, staying aligned with market trends. #J-18808-Ljbffr ...

Salary: £32,000 to £45,000 depending on experience Daysix is looking for a thoughtful service designer or collaborator lead to join our healthcare-focused platform team. This role serves as our Collaborator Owner – the primary connection, champion, and standard-bearer for NHS partners and clinical services adopting … constant, constructive dialogue. Usability testing and HCD: Run usability testing sessions and synthesise outputs into features that continuously improve the platform. Apply Human-centred design (HCD) and empathy-driven practices to deeply understand users and stakeholders associated with collaborators. What you are not responsible for Commercials and contracts: Financial ...

Role Title: Service Designer Duration: 3 month initial contract with likelihood of extension Location: Telford/Worthing. Hybrid 2 days per week onsite Rate: up to £483 p/d Umbrella inside IR35 Role purpose/summary Work collaboratively with user researchers, interaction designers, content designers and performance analysts … user-centred services that help transform the way services are used so that they are more efficient, simpler, faster and easier to use Lead design on easy-to-use, accessible services whilst maintaining a deep understanding of user needs and business objectives Bridge organisational boundaries to help make designs ...

SATIGO is seeking an experienced Senior Digital Service Owner/Discovery Lead to support a major UK public sector organisation establishing a new regulatory function. This is a senior, hands-on contract requiring someone who can take ownership of a complex GDS-aligned discovery, drive clear outcomes and provide … evidence-based recommendations and agreed outcomes. Provide strategic digital advice, direction and constructive challenge to senior stakeholders. Guide multidisciplinary teams across user research, service design and business analysis. Translate emerging policy requirements into practical service and digital delivery options. Identify opportunities across digital, data, technology and operational ...

opportunity to lead Service Design alongside a Head of Design, amongst a wider team already in place. The client Great opportunity to join a design team made up of User Researchers, UI, UX and Service Designers working together with Developers for a consultancy who really … value their staff & culture. This privately-owned company is in growth-mode for their design disciplines, so it's an interesting time to join and help shape the proposition! Historically being a tech consultancy they also build out their solutions, working closely with the in-house engineering team. They ...

value of up to £11,300 Salford Published on 3 November 2026 Deadline 16 November 2026 About the job Job summary As aLead Service Transition Manager, you will be part of a team who is accountable for ensuring that any designs for new or changed IT services are supported … required resources necessary to operate and manage the service; deliver required levels of availability, reliability and performance; adhere to relevant industry, government and Home Office standards; are robust and affordable and are comprehensive and forward looking Building on extensive experience in the area, you will apply control and rigour ...

that landscape and act on it. You will lead workstreams that define future-state customer and employee experiences, grounded in research and shaped by design thinking. As AI becomes a foundational part of customer experience, you will judge when and where it should be applied - and when more traditional … recommendations from a distance. This is a hands-on, client-facing role where you are equally comfortable running stakeholder workshops, mapping end-to-end service blueprints, stress-testing concepts with real customer data, and using AI tools to accelerate solutions that can be tested in real-world contexts. What ...

NHSE, DHSC, NHSBSA, ICBs, Primary or Secondary Care. You’ll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop … product and user centric capabilities in others, helping colleagues and clients know what to do when you are not around. Apply GDS (Government Digital Service) and NHS Service standards, particularly the Service Manual and Service Assessments. Navigate complex regulatory environments, including patient data privacy and clinical ...

commercials, the product roadmap, or first-line technical support — those are handled by other parts of the team — allowing you to focus entirely on service design and collaborator relationships. What you would do Map a collaborator's current clinical pathway in depth and define what the future state … clinical teams, operational leads, and platform builders in constructive dialogue. Run usability testing sessions and turn the outputs into platform improvements, applying human-centred design and empathy-driven practices. Structure complex clinical discussions into journey maps, service blueprints, and logic flows in Miro. What they are looking ...

providing specialist expertise in Rio EPR configuration, implementation and deployment.You will collaborate closely with clinical, operational, technical and programme stakeholders to define requirements, shape service design, support adoption activities and ensure successful delivery of the new platform. Key responsibilities include: Leading product implementation, deployment and optimisation activities Acting … subject-matter expert for Rio EPR Supporting requirements gathering and service design activities Managing stakeholder engagement across clinical, operational and technical teams Supporting systems integration activities, including APIs and relational databases Driving organisational change and user adoption Supporting service transition and ongoing operational support arrangements Contributing ...

work as part of a product trio (with Product Manager and Business Product Owner) to design new digital platforms, services and solutions and to improve existing ones Own design workstreams from discovery through delivery and optimisation Collaborate with Product Managers, Business Product Owners and Technology to understand customer … problems, define opportunities and design and test effective solutions that balance user needs, business goals and technical constraints Maintain, manage and improve the ELT Design System Measure and report on the impact of delivered product features We operate a hybrid working policy that requires a minimum ...

Zebra People Ltd in London is seeking a Senior Service Designer to join the product squads, transforming the platform to be more customer-centred and data-informed. You will report to the Head of Service Design and collaborate with Engineering, Product Management and Data to drive user … centred outcomes. The role requires a proven track record in service design, strong agile delivery, and experience turning qualitative and quantitative insights into actionable product roadmaps. #J-18808-Ljbffr ...

Dynamics 365 CRM Solution Architect to define and assure the end-to-end technical architecture for a major enterprise CRM transformation programme. You will design a secure, scalable Dynamics 365 and Power Platform solution that integrates with identity, contact centre, secure communications, fraud, data, AI, and customer-experience services. … exchange, fraud prevention, and data integration. Key responsibilities Own the target-state Dynamics 365 solution architecture across customer records, case management, omnichannel engagement, customer service, portals, AI, insights, and reporting. Define the D365 and Power Platform architecture, including Dataverse data model, security model, solution design, environment strategy ...

North Yorkshire Council invites applications for a Graduate Trainee in Service Design and Digital Adoption (User Experience) in Selby, North Yorkshire. The role sits in the SDDA team within Transformation Services and offers a strong foundation in UX research, accessibility, and design for public services. You will ...

Parall is seeking an experienced Principal UX Designer to lead the Experience Design team across digital products and services in a senior, hands-on role. You will drive discovery, shape strategy, and guide multi-project roadmaps, while mentoring designers and raising practice standards. You will connect digital … digital touchpoints, influence client roadmaps, and apply service design thinking to improve customer experiences and business outcomes. #J-18808-Ljbffr ...