176 to 200 of 396 Service Design Jobs in the UK

JOB TITLE: Service Designer (12-Month FTC) LOCATION: London SALARY: £70,929 - £78,810 HOURS: Full Time DURATION: 12-Months Fixed-Term Contract WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the London office. About this opportunity The Service Designer will be responsible for … and securely use their banking services while minimising friction and frustration. You'll be working collaboratively as part of a multi-disciplinary team and will have the support of design organisations such as the Service Design Community of Practice where you can share learnings, network and much more. Responsibilities Experience Strategy and Vision: Support the Team Design … the end-to-end experience strategy for your area. Ensure it aligns with platform goals and customer needs. Stay updated on technology and competitor trends. Innovate new customer experiences. Design Methodology: Work within our design methodology and risk controls to ensure a consistent approach to design delivery. Use storytelling techniques to explain your design approach to More ❯

Service Designer Fixed Term or Secondment Opportunity with the potential to last for up to 18 months Are you an experienced Service designer looking for a new opportunity? Do you have experience of leading influential design work, within a digital context? Are you passionate about Designing and delivering a wide range of service design activities … Who We Are As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of … to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities. The Role The Service Designer is responsible for the design of the end-to-end journey of a service. The successful candidate will have a key responsibility in shaping the service More ❯

Service Designer Fixed Term or Secondment Opportunity with the potential to last for up to 18 months Are you an experienced Service designer looking for a new opportunity? Do you have experience of leading influential design work, within a digital context? Are you passionate about Designing and delivering a wide range of service design activities … Who We Are As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of … to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities. The Role The Service Designer is responsible for the design of the end-to-end journey of a service. The successful candidate will have a key responsibility in shaping the service More ❯

team delivers for brands including Lego, Samsung, Yves-Saint Laurent Beauty, Ford, HSBC, Duracell, Microsoft, Diageo and Specsavers. What we need from you As a passionate and experienced Lead Service Designer, you will be dedicated to elevating our work and leading service designers to create meaningful, beautifully crafted products and services. You'll lead projects and teams in … creating and implementing human-centered design strategies that enhance our clients' services and customer/employee experiences. This role requires an empathetic, strategic, and creative Lead with a deep background in service design, exceptional strategic thinking, and the ability to collaborate across multidisciplinary teams to drive innovative solutions. This position requires a balance of hands-on work … set up to ensure that you and the team can do your best work. Stay up to date with industry trends, best practices, and emerging technologies to continuously improve service design practices and set the bar higher for more junior members. Foster a collaborative, curious and creative environment where people can do great work. Provide guidance and feedback More ❯

The Service Transition and Release Manager plays a critical role in IT Service Management (ITSM), ensuring smooth transitions of IT services and successful releases into live environments. The primary focus of the role will be managing the transition of new applications and services into the live environment, ensuring impacts, risks and readiness, are fully understood We have an … incredible opportunity to join us here at Phoenix Group as a Service Transition and Release manager to join our Service Architecture, Design & Transition team in Technical Service Operations. Sarah Jempson will be hosting a virtual open forum on 04/04/25 at 11:30 to 12:00 if you would like to hear more … re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet. The role The Service Transition and Release Manager plays a critical role in IT Service Management (ITSM), ensuring smooth transitions of IT services and successful releases into live environments. The primary focus More ❯

The Service Transition and Release Manager plays a critical role in IT Service Management (ITSM), ensuring smooth transitions of IT services and successful releases into live environments. The primary focus of the role will be managing the transition of new applications and services into the live environment, ensuring impacts, risks and readiness, are fully understood Check below to … you have what is needed for this opportunity, and if so, make an application asap. We have an incredible opportunity to join us here at Phoenix Group as a Service Transition and Release manager to join our Service Architecture, Design & Transition team in Technical Service Operations. Sarah Jempson will be hosting a virtual open forum on … re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet. The role The Service Transition and Release Manager plays a critical role in IT Service Management (ITSM), ensuring smooth transitions of IT services and successful releases into live environments. The primary focus More ❯

do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking Job information: Functional title - Infrastructure Service Management Department – Service Management Corporate level – Associate Vice President Report to – Vice President, Infrastructure Service Management Location - London, onsite 2 days per week Job purpose: Provide oversight … and control of IT Change Management activities as part of the Service Management team Responsible for ensuring the effectiveness of Change Management processes to support the CLS Change programme. Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information to accurately represent performance of … the services provided to the business. Provide Service Management oversight for new business services supporting the CLS Corporate strategy. Responsible for assisting and guiding project teams working to deliver new services into the BAU environment. Responsible for the Governance and appropriate assessment of all Non-Functional Requirements & Business Expectations for new and existing services. Key responsibilities include: Strategic Responsible More ❯

do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking Job information: Functional title - Infrastructure Service Management Department – Service Management Corporate level – Associate Vice President Report to – Vice President, Infrastructure Service Management Location - London, onsite 2 days per week Job purpose: Provide oversight … and control of IT Change Management activities as part of the Service Management team Responsible for ensuring the effectiveness of Change Management processes to support the CLS Change programme. Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information to accurately represent performance of … the services provided to the business. Provide Service Management oversight for new business services supporting the CLS Corporate strategy. Responsible for assisting and guiding project teams working to deliver new services into the BAU environment. Responsible for the Governance and appropriate assessment of all Non-Functional Requirements & Business Expectations for new and existing services. Key responsibilities include: Strategic Responsible More ❯

Service Designer - 6 month contract - £400-£500 per day – Inside IR35 I have partnered with a public sector consultancy who are looking for a number of Service Designers to support on a new greenfield project. You will need to have strong GDS and Gov UCD experience and have active SC Clearance. Interviews for these roles are starting ASAP … Skills: Service Designer GDS experience Gov UCD Active SC Clearance Service Designer - 6 month contract - £400-£500 per day – Inside IR35 More ❯

Job Title: UX Consultant Location: Cardiff Job Type: Contract Experience Level: Mid - Senior Key Responsibilities: Lead and contribute to discovery-phase design activities Conduct user interviews, synthesize insights, and define user needs Translate research findings into wireframes, user flows, and prototypes Collaborate with service designers, developers, and product managers in a squad-based environment Facilitate workshops and design collaboration using tools like Miro and Slack Deliver UI design assets using tools like Figma and Adobe XD Ensure a seamless end-to-end user experience through iterative design and validation Required Skills and Experience: Strong hands-on experience with both UX research and UI design Proficient in tools such as Miro, Slack, Adobe XD, and … Figma Experience working in agile, cross-functional teams or squads Ability to plan and conduct user interviews and usability testing Platform-agnostic mindset with a focus on user-centric design More ❯

Mastek is seeking a User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy, support the growth of … the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences … through compelling communication Respond to challenges, supporting the team to reach a resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively communicate with stakeholders within your client team, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as experienced in your profession and in More ❯

considering long-term sustainability in all our decisions. We are currently seeking a Lead Deal Architect/Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business … apply and join us on this exciting journey. What you'll do Guiding the pre-sales team and collaborating effectively with subject matter experts as necessary to manage the Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met. Facilitating the service and commercial negotiations (with respect to the … IT managed service design) with support from the sales and pre-sales teams. Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customer requirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination More ❯

considering long-term sustainability in all our decisions. We are currently seeking a Lead Deal Architect/Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business … apply and join us on this exciting journey. What you'll do Guiding the pre-sales team and collaborating effectively with subject matter experts as necessary to manage the Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met. Facilitating the service and commercial negotiations (with respect to the … IT managed service design) with support from the sales and pre-sales teams. Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customer requirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination More ❯

This is a high-impact role focused on designing intuitive, accessible, and user-centred digital experiences, contributing directly to how the public accesses essential services. Job Responsibilities/Objectives Design and improve interaction patterns and user journeys to make government services simpler and more effective to use. Work closely with user researchers, service designers, content designers, developers, and … policy stakeholders to develop solutions grounded in user needs. Prototype and iterate design concepts based on user feedback and evidence. Collaborate with delivery teams to support the implementation of design changes across multiple project phases. Communicate designs and decisions clearly to both technical and non-technical stakeholders. Contribute to stakeholder reporting by providing clear design rationale and … evidence-based insights. Support team collaboration and agile delivery through improved ways of working. Required Skills/Experience The ideal candidate will have the following: Proven experience in interaction design within complex service environments. Strong understanding of User-Centred Design (UCD) principles and methodologies. Ability to prototype at different levels of fidelity, including in code where needed. More ❯

opportunity for someone who is eager to learn, innovate, and make a real difference in the healthcare sector. What do we offer ? 27 days leave (increasing with length of service) plus 8 bank holidaysFlexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Active wellbeing and … high street discounts! Main duties of the job As a Junior Software Developer, your main responsibilities will include: Building user-centred, web-based systems aligned to NHS and Government service standards. Coding high-quality software with a test-driven approach. Managing source code with our version control system. Designing, coding, testing, and documenting simple programs or scripts under the … Understanding information security and the types of security controls that can be used to mitigate security threats within solutions and services. Assisting as part of a team on the design of components of larger systems. Being aware of how to integrate systems and the challenges of designing, building and testing interfaces between systems. Actively participating and contributing to the More ❯

the DDAT Strategy through implementation, management, and ongoing support. You will leverage your technical and business knowledge, along with coordination skills, to manage daily operational activities and relationships between service functions and business areas, ensuring a unified approach to service delivery from initial service design to service decommissioning. You are required to work across NHSBSA … needed. What do we offer? o Hybrid working - flexibility to work mostly from home with options for office work or if needed, up to 27 days leave (increasing with service) plus 8 bank holidays o Opportunities for development o Active wellbeing and inclusion networks o Excellent pension o Salary sacrifice schemes o Employee Assistance Programme (24/7 support … o Access to benefits and discounts Main duties of the job Developing, implementing, and supporting ICT solutions and design strategies in a multi-supplier environment. Analyzing technical designs and providing business with assurance on supplier proposals. Supporting a wide range of ICT services including telecoms, data networks, and server infrastructure. Knowledge of infrastructure services like Microsoft Server, Active Directory More ❯

opportunity for someone who is eager to learn, innovate, and make a real difference in the healthcare sector. What do we offer ? 27 days leave (increasing with length of service) plus 8 bank holidaysFlexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development Active … high street discounts! Main duties of the job As a Junior Software Developer, your main responsibilities will include: Building user-centred, web-based systems aligned to NHS and Government service standards. Coding high-quality software with a test-driven approach. Managing source code with our version control system. Designing, coding, testing, and documenting simple programs or scripts under the … Understanding information security and the types of security controls that can be used to mitigate security threats within solutions and services. Assisting as part of a team on the design of components of larger systems. Being aware of how to integrate systems and the challenges of designing, building and testing interfaces between systems. Actively participating and contributing to the More ❯

The successful candidate will join the existing practice to help us to grow, develop and support the sale of a set of differentiated offerings covering the end-to-end design, transition and support for a wide range of IT services, platforms and products. They will develop a team of engineering, cloud, data, user-centred and managed service professionals … practice, industry and delivery heads to drive excellent services for our Public Sector clients. The right person for this role will do this by combining their experience of IT service management, passion for simplification and legacy modernisation, and their established industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the public sector. … technology we are supporting across the public sector Deliver a profitable Managed Services business; balance complex client needs with highly performing, suitably leveraged and cost effective teams Shape our service offering; define and deploy the operational processes and approaches that underpin our migration, modernisation, improvement (cost and experience) and managed service activities Provide subject matter expertise; lead the More ❯

in a complex “system of systems” environment, you’ll use Agile methodologies to drive forward research-informed, test-and-learn solutions. What You’ll Do Take functional ownership of service vision elements and convert them into user-informed business processes. Lead workshops, interviews, and user research activities to uncover and document business needs. Create epics, features, user stories, and … acceptance criteria using best practice formats (e.g., “as a...”, “GIVEN, WHEN, THEN”). Work closely with stakeholders across policy, strategy, operations, and change teams to align on outcomes. Influence service design across both digital platforms and operational delivery models. Mentor junior BAs and contribute actively to the BA community of practice. Key Experience & Skills Significant experience in large … Proficiency in business process modelling, requirements gathering, and test scenario development. Experience supporting business case development and cost/benefit analysis. A solid understanding of software development lifecycles and service design approaches. More ❯

SaaS business are the leader in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product development and brand identity. What … strong work ethic. Someone who’s comfortable with ambiguity, eager to get stuck into legacy UX, and motivated by meaningful, hands-on work Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working in squads) to ensure a … holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real test and learn approach and solving complex challenges in fast-paced squads A designer who More ❯

SaaS business are the leader in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product development and brand identity. What … strong work ethic. Someone who’s comfortable with ambiguity, eager to get stuck into legacy UX, and motivated by meaningful, hands-on work Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working in squads) to ensure a … holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real test and learn approach and solving complex challenges in fast-paced squads A designer who More ❯

and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team This role sits within the User Centred Design team, with a current focus on the Data for London programme. The UCD team brings together specialisms including digital engagement, service design, user research, business analysis, digital … performance analysis, content design and interaction design. These specialisms work in harmony with a shared mission to make all products and services as inclusive, accessible and user centric as possible. The Mayor of Londons Data for London Board has been established to improve the flow and usage of data to serve citizens, solve city challenges, and promote productivity - putting … to share and use data held across London to improve the city and benefit Londoners. About the role The Interaction Designer, as a senior practitioner, will lead on the design and prototyping of user interfaces that align with user needs and business requirements, creating engaging and intuitive user experiences for digital products. Your work will ensure internal and external More ❯

is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop … have an exciting opportunity for you! Role Overview: We are seeking a visionary leader to oversee and inspire a diverse team of 150 professionals dedicated to Asset Management, Field Service Engineering, Product Support, and Sale Order Management. Your leadership will be pivotal in creating a safe, integrity-driven work environment while actively participating in the personal and professional growth … of your team. Strategic Leadership & Continuous Improvement: Shape and execute strategic and capability plans to enhance Customer Service Delivery. Champion Lean Six Sigma and other operational competitiveness practices to drive efficiency and innovation. Cultivate dedicated teams to ensure outstanding Customer Satisfaction and enhanced performance. Foster the exchange of best practices and leverage synergies across Thales UK CBU's, Domains More ❯

a technical SME within the squad to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur Be a strong communicator and presenter … Java, CXF, Spring Boot, Jetty, Mustache, HTML, CSS & JavaScript JavaScript library and framework experience is preferable - Node, React, Angular Containerisation experience - Docker or Kubernetes or similar Experience of Microservices design and architecture Restful API Services experience Working within agile methods and using techniques such as Scrum, Kanban and TDD Skilled in designing and building native and web applications, across … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of More ❯

a technical SME within the squad to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur Be a strong communicator and presenter … solutions Full stack development experience using HTML, CSS & JavaScript JavaScript library and framework experience is preferable - Node, React, Angular Containerisation experience - Docker or Kubernetes or similar Experience of Microservices design and architecture Restful API Services experience Working within agile methods and using techniques such as Scrum, Kanban and TDD Skilled in designing and building native and web applications, across … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of More ❯