226 to 250 of 716 Service Design Jobs in the UK

managing and mentoring other User Experience Designers and getting hands on to define and oversee the creation of prototypes and other user-centred design artefacts that will help to understand user motivations, context and behaviour, processes and services, around end-to-end user journeys. At Zaizi, a UX/… Designer will work within a multi-disciplinary team and is responsible for planning, defining and overseeing user-centred design activities. You will work closely with Product Managers, Solution Architects, Designers, Developers and testers to make sure their user-centred design outcomes are understood and inform continuing activities. These ...

research; Collaborate with product managers, designers, engineers, and other cross-functional teams to build consumer-grade applications. Требования: Master's degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or a related field and 6+ years of product or service design … equivalent experience; Portfolio or work samples demonstrating shipped world-class consumer products from vision through launch; Ability to collaborate with engineering to ensure design details reach users; Experience advocating for design thinking, influencing design outcomes, discovering problems, and solving them in fast-paced and ambiguous environments; Ability ...

Capgemini Invent is seeking a Senior Service Designer (SC Cleared) to lead end-to-end service design for public sector clients. You will define approaches, manage workshops, and ensure high-quality artefacts across multiple projects within an agile context. You will mentor junior colleagues, contribute to business … development, and help shape service design tools for the AI & Digital Factory, staying aligned with market trends. #J-18808-Ljbffr ...

Responsibilities Discovery Planning and Leadership Plan and lead client technology discovery engagements. Define the objectives, scope, stakeholders, agenda and expected outputs for discovery sessions. Design and facilitate workshops involving business leaders, technology teams, operational stakeholders, security specialists, product teams and third-party suppliers. Establish a structured discovery approach appropriate … target-state architecture views. Develop context diagrams, ecosystem maps, application landscapes, integration maps and data-flow diagrams. Define high-level architecture principles and design considerations. Identify potential technology options and assess their relative advantages, risks and constraints. Develop transition architectures and phased transformation approaches. Ensure recommendations consider business, data ...

help shape the future of home improvement. We are looking for a Modern Desktop Product Designer to join our Infrastructure Operations team, to design and deliver modern desktop services (in particular Windows 11, InTune and Autopilot) that enable colleagues across our client to work simply, securely and effectively. Working … either our Paddington or Southampton offices, with an expectation of 12 days a month in the office and travel between sites as required. Design and deliver new modern desktop services in line with Infrastructure and End User Services objectives, balancing requirements, cost and risk. Act as a subject matter ...

help shape the future of home improvement. We are looking for a Modern Desktop Product Designer to join our Infrastructure Operations team, to design and deliver modern desktop services (in particular Windows 11, InTune and Autopilot) that enable colleagues across our client to work simply, securely and effectively. Working … either our Paddington or Southampton offices, with an expectation of 12 days a month in the office and travel between sites as required. Design and deliver new modern desktop services in line with Infrastructure and End User Services objectives, balancing requirements, cost and risk. Act as a subject matter ...

Hybrid) - SCC Flex Contract We are seeking an experienced User Researcher to support a large-scale programme, focusing on understanding the end-to-end service experience. The User Researcher will play a key role in uncovering user needs, identifying service improvement opportunities, and providing evidence-based insights … support service design and product decisions. Your responsibilities as the User Researcher: Conduct research across multiple user groups, including field-based and office-based workers. Understand how different users interact with services throughout the end-to-end journey. Identify pain points, service gaps, and opportunities for improvement. ...

which stands out from other organisations. This role is responsible for influencing and developing a great customer experience by leading on the design, implementation and architecture of end-to-end omnichannel customer journeys. Based from our offices in Basingstoke , you'll combine home and office working in line with … throughout, as we aim to digitalise customer journey's and further understand future improvements that can be made. Key Responsibilities include: Leading on the design of the omnichannel approach across the organisation through collaboration with managers, subject matter experts, Solution Architects, Process Managers as well as wider customer teams ...

ROLE & RESPONSIBILITIES IN THE BUSINESS: As a User Researcher (Senior Associate) at our client, you will deliver actionable insights that help define the right service experiences and focus them on user needs. You will be passionate about design research and an advocate for user needs based design, design thinking and service design. You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive ...

those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with customers … wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting:Produce both customer and internal service reporting. Service Reviews:Conduct regular reviews with customers. Customer Management:Handle escalations, issues, problems, and requirements. Financial Management:Oversee invoicing ...

them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with customers … wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting: Produce both customer and internal service reporting. Service Reviews: Conduct regular reviews with customers. Customer Management: Handle escalations, issues, problems, and requirements. Financial Management: Oversee invoicing ...

Methods Business and Digital Technology Limited is looking for a Service Design professional to plan and coordinate transitions into service operation, aligning designs with ITIL standards and contractual commitments. You will coordinate with projects, suppliers, and live services teams to ensure accurate Service Catalog updates ...

Atos in Birmingham seeks an Agentic Service Design Architect - Digital Engineer to translate service requirements into detailed agent workflows and operational designs within AI-powered environments. You will define interaction models, collaborate with developers, and ensure designs meet governance, safety, and platform constraints, helping deliver secure, scalable ...

improvement stick. Responsibilities: Lead and facilitate improvement activity and cross-functional ‘Tiger Teams’ end-to-end - from problem framing and root-cause analysis through design, delivery and implementation - turning long-standing pain points into visible, measurable improvements. Own hands-on delivery, not just design – drive/support across … priorities. Quantify and capture the benefits delivered. Apply deep Customer Experience (CX), Operational Excellence (OE) and Continuous Improvement (CI) expertise (e.g. Lean, Process Improvement , Service Design, Systems Thinking, Theory of Constraints (ToC), agile) to solve complex, cross-team problems. Coach and build capability across the business – create/ ...

across digital services Define and drive the analysis approach across products, services and delivery workstreams Facilitate workshops involving senior business and technical stakeholders Shape service design, operating model and delivery decisions through evidence-based analysis Translate strategic business objectives into actionable requirements and delivery plans Provide authoritative advice … business processes, requirements and service improvement opportunities Influence senior stakeholders and support key governance and decision-making activities Ensure alignment between business outcomes and technology delivery Manage competing priorities across complex delivery environments Mentor and coach Business Analysts and support capability development across teams Drive continuous improvement and best ...

Involved Solutions is seeking an experienced NOC Service Design Specialist to support a critical government client in Milton Keynes. The role designs and transitions services into a 24x7 NOC, aligning with ITIL and ITSM best practice. You will define the service operating model, develop SDPs, outline …/3rd line requirements, and collaborate with stakeholders to translate business needs into robust service designs. SC clearance is essential; DV clearance desirable. #J-18808-Ljbffr ...

NHSE, DHSC, NHSBSA, ICBs, Primary or Secondary Care. You’ll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop … product and user centric capabilities in others, helping colleagues and clients know what to do when you are not around. Apply GDS (Government Digital Service) and NHS Service standards, particularly the Service Manual and Service Assessments. Navigate complex regulatory environments, including patient data privacy and clinical ...

This role makes Flourish part of how a client’s team actually works — service design applied to marketing transformation, not tool rollout. Flourish is the AI operating system for compliant marketing. It connects evidence, insight, claim, creative and clearance into one auditable flow, so the bravest version … today — who touches a claim, where it stalls, where the version that ships is the safe one instead of the true one. Then you design the version built around Flourish, and lead the team through adopting it until the new way is just how they work. You hold ...

ecosystem focussing on your areas of responsibility but ensuring to keep the big picture in mind by building relationships within and outside the team; Design – accountable for the High Level Designs (HLD) of a range complex solution changes encompassing multiple technologies and areas of expertise; Inclusive – as a Domain … advocate for change and innovation; Delivery – enable and support the implementation of project elements, proof of concepts and other technical deliverables through to Service Acceptance; Collaborative – working with the project leadership – Programme, Engineering, Security and Service and aligned to SAFe-based iterative programme execution. Growth – working closely with ...

Content Designer Permanent Location: UK - Remote Salary: £50,000 - £55,000 (+ benefits) Skills: Content Design, UX Writing, User-Centred Design, Accessibility, GDS/GOV.UK Standards We are looking to recruit an SC Cleared Content Designer for a leading technology consultancy delivering user-centred services across … across multidisciplinary teams, helping public sector clients create services that are clear, accessible and genuinely easy for people to use. Working across the full service lifecycle, you'll use research and evidence to understand user needs, develop content strategies, create and test content, improve information architecture and continually refine ...

Skills: Content Design, UX Writing, User-Centred Design, Accessibility, GDS/GOV.UK Standards We are looking to recruit an SC Cleared Content Designer for a leading technology consultancy delivering user-centred services across the UK public sector. This role would suit someone who cares as much about solving … across multidisciplinary teams, helping public sector clients create services that are clear, accessible and genuinely easy for people to use. Working across the full service lifecycle, you'll use research and evidence to understand user needs, develop content strategies, create and test content, improve information architecture and continually refine ...

about our benefits (opens in a new window) and join us to become part of something special. Overview Data Connect is a strategically important service within the University's School of Medicine and Population Health, dedicated to helping researchers securely access health and social care data. By enabling cutting … multi-disciplinary team of data managers, data scientists, and data engineers. Using agile delivery practices, you will help embed flexible, iterative workflows and ensure service continuity across our expanding portfolio of over 50 active projects. You will guide projects from initial scoping through to successful delivery while building strong ...

innovation, AI and digital transformation across A2Dominion Are you a forward-thinking digital leader with a passion for innovation, emerging technologies and customer-centric service design? Do you thrive on identifying new opportunities, challenging traditional ways of working and turning innovative ideas into measurable business value … product professionals. Establish governance frameworks and processes that enable innovation whilst ensuring appropriate control and oversight. Promote customer-centric and product-led approaches to service design and delivery. Oversee research and insight activities to identify customer needs, service trends and opportunities for transformation. Collaborate with operational services ...

Designit, part of Wipro, is seeking a Lead Service Designer to join our London studio. This senior, hands-on role spans the full service design lifecycle—from problem framing to implementation—working with client stakeholders to deliver measurable outcomes across digital and physical channels. You will shape … service strategy, drive quality across deliverables, and lead a multidisciplinary team while balancing feasibility and business objectives. #J-18808-Ljbffr ...

About the job you’re consideringThe SIAM Capacity Analyst will be accountable for the monitoring, governance, analysis, and optimisation of service capacity and performance across a multi-supplier environment. The role is outcome-focused, ensuring services have sufficient capacity to meet current and future business demand while driving proactive … will be unable to work at home 100% of the time.Your role:Own the end-to-end Capacity Management process across a multi-supplier service environment, ensuring service capacity meets current and future business requirements.Monitor, analyse, and report on service capacity, utilisation, performance, trends, risks, and constraints ...