226 to 250 of 491 Service Design Jobs in the UK

role an Active SC clearance is required, preferrable you will hold NPPV3 clearance What you will do as a Technical/Software Architect • Design and maintain secure, scalable, and resilient software architectures aligned to customer needs and engineering lifecycle processes. • Define and evolve architectures that balance customer needs, enterprise … principles, and secure-by-design standards. • Contribute to product roadmaps, identifying opportunities for technology insertion and innovation. • Support business winning, including solution strategy, bids, and proposal development. What you'll bring: • Strong technical expertise in software architecture and engineering across multiple phases of the product lifecycle. • Experience designing ...

role an Active SC clearance is required, preferrable you will hold NPPV3 clearance What you will do as a Technical/Software Architect Design and maintain secure, scalable, and resilient software architectures aligned to customer needs and engineering lifecycle processes. Define and evolve architectures that balance customer needs, enterprise … principles, and secure-by-design standards. Contribute to product roadmaps, identifying opportunities for technology insertion and innovation. Support business winning, including solution strategy, bids, and proposal development. What you’ll bring: Strong technical expertise in software architecture and engineering across multiple phases of the product lifecycle. Experience designing ...

shape the public services people rely on? This User Researcher role puts you in charge of the research for your team, shaping strategy, informing design and influencing delivery on government digital services. You'll join a growing Experience Design team within a large global technology consultancy. … designers, developers and fellow researchers to plan high-impact research Involving your team in analysis and synthesis, and communicating findings that drive evidence-based design decisions Interpreting and contextualising AI-generated insights, making sure they are accurate and used ethically What You'll Bring Proven GDS experience, with demonstrable ...

shape the public services people rely on? This User Researcher role puts you in charge of the research for your team, shaping strategy, informing design and influencing delivery on government digital services. You'll join a growing Experience Design team within a large global technology consultancy. … designers, developers and fellow researchers to plan high-impact research Involving your team in analysis and synthesis, and communicating findings that drive evidence-based design decisions Interpreting and contextualising AI-generated insights, making sure they are accurate and used ethically What You'll Bring Proven GDS experience, with demonstrable ...

+ performance-related bonus and a range of benefits to support your finances, wellbeing and family. Working Pattern: | Permanent |Full Time The Role As Design Lead – AI Ops, you will lead the design, adoption and continuous evolution of AI-powered operational capabilities across the ServiceNow platform. You will … work with product owners, architects, engineers and business stakeholders to embed AI, automation and predictive operations into core IT and business processes, improving service performance, user experience and operational efficiency. The role will shape how SSE leverages ServiceNow AI capabilities to deliver scalable, secure and future-ready digital services ...

+ performance-related bonus and a range of benefits to support your finances, wellbeing and family. Working Pattern: | Permanent |Full Time The Role As Design Lead – AI Ops, you will lead the design, adoption and continuous evolution of AI-powered operational capabilities across the ServiceNow platform. You will … work with product owners, architects, engineers and business stakeholders to embed AI, automation and predictive operations into core IT and business processes, improving service performance, user experience and operational efficiency. The role will shape how SSE leverages ServiceNow AI capabilities to deliver scalable, secure and future-ready digital services ...

+ performance-related bonus and a range of benefits to support your finances, wellbeing and family. Working Pattern: | Permanent |Full Time The Role As Design Lead – AI Ops, you will lead the design, adoption and continuous evolution of AI-powered operational capabilities across the ServiceNow platform. You will … work with product owners, architects, engineers and business stakeholders to embed AI, automation and predictive operations into core IT and business processes, improving service performance, user experience and operational efficiency. The role will shape how SSE leverages ServiceNow AI capabilities to deliver scalable, secure and future-ready digital services ...

Experience Designer to work across client projects and the CX practice - using AI to rethink how they understand customers, solve problems and design experiences. This isn't a traditional CX or product design role. It sits at the intersection of AI, customer experience, research, strategy and design. They … mean building an AI-enabled research workflow. The next, turning a large body of customer data into new experience opportunities, rapidly prototyping a future service, or helping a client rethink a customer or employee journey around agents and automation. Our client is a team of proactive problem solvers, constantly ...

Experience Designer to work across client projects and the CX practice - using AI to rethink how they understand customers, solve problems and design experiences. This isn't a traditional CX or product design role. It sits at the intersection of AI, customer experience, research, strategy and design. They … mean building an AI-enabled research workflow. The next, turning a large body of customer data into new experience opportunities, rapidly prototyping a future service, or helping a client rethink a customer or employee journey around agents and automation. Our client is a team of proactive problem solvers, constantly ...

strong track record of delivering user research within Agile environments. You'll be responsible for planning, conducting, and communicating research that informs service design, product decisions, and policy outcomes. Key Responsibilities Plan and deliver end-to-end user research activities across the product lifecycle. Conduct user interviews, usability … findings and synthesise insights into actionable recommendations. Work closely with Product Managers, Designers, Developers, Business Analysts, and stakeholders within multidisciplinary teams. Champion user-centred design principles and advocate for user needs throughout delivery. Support Agile teams by embedding research into sprint planning and decision-making. Communicate findings clearly through ...

strong track record of delivering user research within Agile environments. You'll be responsible for planning, conducting, and communicating research that informs service design, product decisions, and policy outcomes. Key Responsibilities Plan and deliver end-to-end user research activities across the product lifecycle. Conduct user interviews, usability … findings and synthesise insights into actionable recommendations. Work closely with Product Managers, Designers, Developers, Business Analysts, and stakeholders within multidisciplinary teams. Champion user-centred design principles and advocate for user needs throughout delivery. Support Agile teams by embedding research into sprint planning and decision-making. Communicate findings clearly through ...

work designed to modernise agricultural support and transition the farming and land-use sector as they move towards sustainable and regenerative practices. Working alongside Service Design and programme teams, you will help establish a joined-up, user-centred approach to content and communications across services supporting farmers, crofters … existing content landscape, identifying gaps and inefficiencies to help develop recommendations for future content strategy, governance and operational practices. Skills and Experience: Proven Content Design experience within complex digital transformation or service improvement programmes. Experience conducting large-scale content audits, discovery and content assessments. Strong knowledge of content ...

industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client … organization, generating results that allow our clients to thrive. What You'll Do As the Product Owner for the Frontier Self-Service Experience Platform, you will own the product vision and strategy for a platform that starts as Tech@BCG's browsable front door — the single place colleagues ...

Outside IR35 | Remote with occasional travel | Active SC Clearance Required We're looking for an experienced User Researcher with strong GDS and User-Centred Design (UCD) expertise to join a high-performing delivery team. This role is ideal for someone who thrives on ownership, works proactively with minimal direction … valued. We need someone who understands when a rapid evidence-based approach is appropriate and when a deeper research engagement is required. Responsibilities Plan, design and deliver user research activities throughout the delivery lifecycle Generate actionable insights that influence service design and decision-making Work closely with ...

work, you must already hold a high level of UK security clearance - SC. Overview: We are seeking an experienced Technical/Software Architect to design and deliver secure, scalable and resilient software solutions. You will contribute to architectural decisions, support product roadmaps, and collaborate with engineering teams to deliver … innovative solutions across complex environments. Responsibilities: Design and maintain secure, scalable software architectures aligned with customer requirements. Define architectural solutions that follow enterprise principles and secure-by-design standards. Support product roadmaps, technology innovation and capability development. Contribute to bids, proposals and solution strategies. Collaborate with engineering teams ...

work, you must already hold a high level of UK security clearance - SC. Overview: We are seeking an experienced Technical/Software Architect to design and deliver secure, scalable and resilient software solutions. You will contribute to architectural decisions, support product roadmaps, and collaborate with engineering teams to deliver … innovative solutions across complex environments. Responsibilities: Design and maintain secure, scalable software architectures aligned with customer requirements. Define architectural solutions that follow enterprise principles and secure-by-design standards. Support product roadmaps, technology innovation and capability development. Contribute to bids, proposals and solution strategies. Collaborate with engineering teams ...

OneAdvanced IT Services delivers managed IT, cloud and security services to large enterprise and public sector organisations across the UK, and as our Senior Service Transition Manager, you will make sure every move into our care is smooth, well planned and built to last. You will take services … from previous suppliers and in-house teams, for new customers and for existing customers adding new services. Reporting to our Head of Service Management & Reliability, you will have no direct reports. Instead, you will lead through influence, bringing project, technical, operational and supplier teams together behind one clear plan. ...

seeking a Chief Operating Officer to lead end-to-end customer operations and service delivery. You will unite Professional Services, Managed Services, Service Desk, and Service Design into one operating model, driving consistent, high-quality outcomes and scalable growth across the business. You will shape strategy ...

technology consultancy in Greater London seeks a Lead Designer to guide and mentor teams in Interaction and Service Design. This role involves hands-on leadership to ensure effective design delivery in public services. The ideal candidate will possess strong interaction design skills and the ability to foster … user-centered design principles. Benefits include flexible options for professional development, paid counseling, and a community-oriented working environment. #J-18808-Ljbffr ...

Experience Designer to work across client projects and the CX practice, using AI to rethink how they understand customers, solve problems and design experiences. This isn't a traditional CX or product design role. It sits at the intersection of AI, customer experience, research and design. They … mean building an AI-enabled research workflow. The next, turning a large body of customer data into new experience opportunities, rapidly prototyping a future service, or helping a client rethink a customer or employee journey around agents and automation. You'll own the delivery of your workflows within agreed ...

Experience Designer to work across client projects and the CX practice, using AI to rethink how they understand customers, solve problems and design experiences. This isn't a traditional CX or product design role. It sits at the intersection of AI, customer experience, research and design. They … mean building an AI-enabled research workflow. The next, turning a large body of customer data into new experience opportunities, rapidly prototyping a future service, or helping a client rethink a customer or employee journey around agents and automation. You'll own the delivery of your workflows within agreed ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centered service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … teams to gather, document, and refine business and technical requirements.You'lldefine problems, articulate opportunities, and shape clear solutions to align with clientobjectives. Support the design of as-is and to-be processes by mapping user journeys, analysing pain points,risksand opportunities for improvement. Conduct market and user research, applying ...

deliver meaningful outcomes Strong stakeholder management: Able to lead and drive the discussions with business stakeholders (at all levels), influence decision-making, support solution design and contribute to the continuous improvement Experience leading discovery activities, requirements elicitation and business analysis workstreams. Ability to translate complex information into clear business … mining tools or Power Automate Process Mining. Knowledge of Intelligent Automation and workflow orchestration platforms. Lean, Lean Six Sigma or equivalent process improvement methodologies. Design Thinking, User Experience and Service Design approaches Deliverables: Responsibilities but not limited to: 1. Business, functional and technical requirements 2. User stories ...

Senior Service Designer Permanent Salary: up to £68,000 Engagement: Permanent Clearance: BPSS Location: Remote About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over … million UK citizens. We are passionate about user-centred design, agile delivery and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. About the role We are looking ...

help guide technical decision-making across multi-customer and multi-vendor environments. Beyond resolving immediate issues, you’ll use your expertise to strengthen service resilience, develop technical capability across the team and identify opportunities for automation and continuous improvement. You’ll be a trusted technical advisor to engineers, customers … point for complex technical issues. Leading the technical resolution of complex and critical P1/P2 security incidents, providing clear technical direction through to service restoration. Providing specialist troubleshooting where incidents cannot be resolved through standard operational or 2nd-line support. Leading or providing technical assurance for complex ...