26 to 50 of 131 Service Design Jobs in the UK

Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: £54,102 to £67,056, Contract: Permanent/Full-time Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving continual improvement … client is looking for a proactive, people-focused leader to head up their General Operations Service Delivery team-someone who thrives in a dynamic environment, can make informed decisions, and is committed to delivering exceptional IT services across the organisation. About the Role As the Service Delivery Manager ...

looking for a brand-new Head of Business Design & Architecture role to lead a newly formed, company-wide function at the heart of a major end-to-end organisational transformation . This is a senior, hands-on leadership position with genuine authority to shape outcomes, challenge decisions, and ensure … high-quality design across the business.The role will initially be supported by one Business Architect and will grow as the transformation progresses. Role Purpose You will be responsible for setting up and leading the Business Design & Architecture function , bringing together Business Architecture, a Business Analysis Centre of Excellence ...

vision and delivery for our B2B Connect productShape API-driven journeys used across the UKTurn strategy into sprint-ready deliveryWork with UX, UI, service design and engineering to ship great things What you’ll bring: Product Owner experience (pensions/wealth/FS ideal)Success launching digital productsStrong … pensions, wealth management or related financial services. Strong track record of successful product launches and working with complex stakeholders. Experience working with product, design and delivery teams (Agile desirable but not essential). Managing Offshore/3rd Party delivery partner. Ability to turn product strategy into clear, actionable plans ...

Role OverviewWe’re hiring a Product Design Lead to champion visual and interface design across Nest’s products and services. In this role, you’ll own the quality and consistency of our UX and UI, collaborating with brand, service design and product teams to turn ideas … into elegant, intuitive interfaces that put accessibility and usability first. You’ll translate insights into high-fidelity designs, streamline user journeys, enhance our design system, and work closely with developers to bring exceptional experiences to life, helping shape the future of pensions for our members, employers and partners. ...

Rate: £540£600 (Inside IR35) Clearance: Active SC required Location: Remote Contract: Immediate start Public Sector Programme Overview We are looking for an experienced Service Designer to join a major public-sector transformation programme. Youll work closely with multidisciplinary teams to design and improve end-to-end services … that meet user needs, align with government standards, and deliver measurable outcomes. Key Responsibilities Lead end-to-end service design across complex digital and non-digital journeys. Work closely with Product, UCD, Policy, BA, and Technical teams to map current and future state services. Create service blueprints ...

Title:Service Designer Rate: £525 (Inside IR35) Duration: 6Months Location: Remote - One day onsite in Manchester per week Clearance: BPSS Stages: 1 Stage Must Have Government Experience Key Responsibilities Key Responsibilities Design and map end-to-end services , considering people, processes, policies, data, and technology Apply user-centred … design practices to ensure services meet user needs, including vulnerable users Work collaboratively with product managers, researchers, content designers, developers, policy teams, and stakeholders Visualise and communicate complex services using artefacts such as service blueprints, user journeys, ecosystem maps, and process flows Identify pain points, risks, and opportunities ...

Design Lead (UX) 8 week contract Inside IR35 Hybrid - 2-3 days on site per week in London Design Lead - Smart Data Repository (SDR)/Dynamics We are looking for an experienced Design Lead to join our clients team and take ownership of end-to-end design across the Smart Data Repository (SDR) platform. This role will lead the design, build and test phases for key SDR components and ensure seamless integration with Microsoft Dynamics . As Design Lead, you will work closely with product, engineering and data teams to define user-centred design ...

Head of Digital Design Monmouthshire - 20% Time on site (1/2 days a week) £65,000 - £72,000 + Fantastic Pension & Benefits About the Role: We are seeking an exceptional Head of Digital Design to lead a thriving, dynamic design community within an established and supportive … organisation. As a key member of the Digital, Data & Technology (DDaT) leadership team, you will shape the strategic direction of the design function, ensuring the delivery of high-quality user-centered design (UCD) across multiple service areas. You will manage and empower a talented team of senior ...

Service Architect Location: UK Contract: ConsultantWork Setup: Remote Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse … skills, ambitions, and backgrounds.? The Role We have an exciting new opportunity for a Service Architect to join Robert Walters as a Consultant. As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return ...

Service Architect Location: UK Contract: Consultant Work Setup: Remote Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with … diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for a Service Architect to join Robert Walters as a Consultant. As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return ...

Main Purpose of Role Ensuring the controlled and efficient transition of IT services, end user computing (EUC) solutions, and business functions from design and project delivery into live service and operational support. Operating within the Support Services function, this role ensures that all new or changed technology services … transition of IT services, including End Point Management, Device Lifecycle Services, Collaboration Tools, and End User Support into steady state operations. • Develop and execute Service Transition Plans aligned with ITIL best practices, including risk, communication, and readiness components. • Work closely with Service Owners, Solution Architects, Project Managers ...

Title: Lead Service Designer Location: Remote Duration: Initial contract until the end of March (Likelihood for extension) Day Rate: £525 per day (Outside IR35) Role Overview: We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner … implement strategies that enhance our service delivery and drive significant improvements across the organisation. Your responsibilities will include: - Cross-Cutting Collaboration: Foster collaboration among teams within the CDIO to enhance ways of working, ensuring a focus on delivering maximum value to our stakeholders. - Efficiency Optimisation: Strive for optimum efficiency ...

Service Designer, Sheffield, 6 month, £535-£540 day (Inside IR35) We're hiring an experienced Service Designer to help shape seamless, end-to-end digital experiences for a major client in the financial services Industry. This is a brilliant opportunity to influence how customers interact with digital services … inside IR35, Hybrid 3 days from home and 2 days in the Sheffield office. What you'll be doing Designing end-to-end service experiences across digital banking journeys Leading journey mapping, service blueprinting and identifying pain points across touchpoints Collaborating with Product, UX, Engineering and stakeholders ...

Head of Digital Design - up to £77,000 - Hybrid (Two Days a Week in Newport) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a unique Civil Service Organisation who are currently undergoing a very interesting and complex digital transformation. We are supporting them … recruit a Head of Digital Design who has had experience managing User Centered Design professionals e.g. Service Designers, Interaction Designers, UX Designers. You will be leading a Team of 8 and their reports, taking charge of the Design Strategy for a core business service. What ...

requirements required are aligned with project timescales and requirements. This is a fixed term contract for 12 months to cover the needs of the service Main duties of the job We are seeking to appoint a highly skilled, enthusiastic and people-focused business analyst. Previous experience of working … fast-paced digital health environment is fundamental. Demonstrable understanding and experience of operating within the full life-cycle of a service design led digital project/programme, is essential. You will typically work on a number of work packages simultaneously - they will vary in scale and complexity. ...

Service Designer - Central Government (Contract) Duration: 3 Months Rate: £400 - £450 per day (Inside IR35) Location: Remote with occasional travel to London We are seeking an experienced Service Designer to support a large UK Central Government department on an initial 3-month contract. This role is ideal … operating within GDS standards. The Role You will play a key role in shaping and improving public services, working collaboratively within multidisciplinary teams to design user-centred, end-to-end services. Key responsibilities include: Designing services within a large UK government organisation Applying service design principles across ...

across Motor, Home, Travel, and Pet insurance Partner closely with the Enterprise Architect to ensure change aligns to the target architecture and cross-product design principles Analyse and map current- and future-state processes, identifying dependencies and opportunities for simplification or standardisation Engage, influence, and manage senior stakeholders , resolving … high-quality BA outputs including BRDs, user stories, process maps, acceptance criteria, epics, and impact assessments Support solution shaping, option evaluation, and future-state design discussions Work effectively across both Agile and Waterfall frameworks Assist with testing, operational readiness, and the embedding of change into BAU Provide guidance ...

management: Possess proven experience to lead the requirements gathering phase and ability to collect and manage the requirements by collaborating with various stakeholders. Solution Design: Support the Architects and Business teams in the design, build and QA of the solution to deliver the documented business processes. UI Development … stakeholders from various departments, including IT, finance, and operations, to gather requirements, understand business objectives, and ensure alignment between business goals and technology solutions. Service Design Support: Working closely with service design team to ensure smooth adoption and utilisation Team Leadership: Provide guidance and mentorship ...

Senior Service Designer with a proven track record of delivering complex end to end digital design projects for public sector clients (that align with GDS standards) is sought by a market leading digital innovation company. This Senior Service Designer will be joining a team of multi disciplinary … digital professionals who are entering an exciting phase of growth affording this Service Designer great day to day variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research ...

drive momentum, strengthen governance, and ensure high-quality outcomes across: Customer Journey redesign (including Simpler Recycling CX) Website redesign on LocalGov Drupal AI service development pilots with strong human oversight Key responsibilities Orchestrate delivery across customer journeys, website and AI pilots-managing scope, critical path, RAID, sprint ceremonies … quality gates. Unblock and resource effectively: sequence work, identify gaps, commission specialist capacity, and drive decisions through governance. Lead service design practice: champion accessibility (WCAG), inclusion, assisted digital, user research and content standards. Govern AI pilots: run pragmatic test-and-learn cycles with ethical guardrails, DPIAs/EqIAs ...

helping services translate organisational goals into practical, outcomesfocused delivery. You will support the council in embedding a digitalfirst mindset, championing agile approaches, quality service design, accessibility, inclusion and a testlearniterate culture. This newly created role provides significant scope to shape ways of working, influence major programmes and contribute … expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About ...

decisions. Key Responsibilities: Discovery & Strategy: Understand user needs and pain points to create a content strategy that aligns with 2026 change goals. Evidence-Based Design: Create, test, and iterate content based on user research, data gaps, and service performance. End-to-End Integration: Collaborate with User Researchers, Product … Managers, and Policy leads to ensure content is baked into the service design from the start. Governance & Standards: Manage content life cycles and approvals across complex data services, ensuring all output meets the Government Service Standard. Performance Tracking: Use metrics (task completion, error rates, drop-offs ...

develop evidence-based, user-centred designs across NHS services. This fully remote , 6-month contract role focuses on creating inclusive, accessible, and strategically aligned design solutions that meet both user needs and organisational objectives. The Role As a confident and competent designer, you will make design decisions based … evidence, contribute to design concepts, and work collaboratively with teams to improve services. You will interpret research, iterate designs, and help embed user-centred practices across your team. Key Responsibilities Develop user-centred designs informed by research, analytics, and organisational outcomes. Apply iterative design principles and agile methodologies ...

programmes, the role has a permanent function in bridging clinical operations and digital services, ensuring digital solutions are designed, implemented, and optimised to meet service needs and improve patient outcomes. The role will ensure the safe and efficient identification, design and implementation of digital solutions that enhance care … Financial and/or Physical Resources Responsibility for Administration Responsibility for People who use our services Responsibility for Implementation of Policy and/or Service Developments Other Responsibilities Communication and Relationships Please refer to the Job Description for comprehensive information, including the digital transformation leadership expectations, clinical portfolio responsibilities ...

Service Designer (GDS) | Public Sector | SC Cleared Rate: Up to £560 per day (Inside IR35 - PAYE via Umbrella) Location: Remote (with occasional travel for research) Clearance: Active SC Clearance required We are seeking an experienced Service Designer to lead the end-to-end design of user-centred … complex public sector ecosystem. This role is pivotal in ensuring digital touchpoints align with policy intent while maintaining strict adherence to Government Digital Service (GDS) standards. The Role You will collaborate with multidisciplinary teams-including policy, product, and delivery-to map complex systems and identify pain points. You will ...