276 to 300 of 394 Service Design Jobs in the UK

joining an organisation that is about to embark upon its most ambitious programme of change yet. You will be a key member in a team of highly skilled Technology Service Engineers. You will own, design, develop and set strategy in your own specialist area of technology while working alongside other highly talented technology engineers. Reporting to the Technology … Service Manager, you will gain exposure at senior levels and be expected to navigate across directorate teams and work closely with 3 rd party suppliers. NHSBT has a very successful track record in benefits delivery. You will be joining an organisation that is used to working within a controlled methodology but will also have the opportunity to shape the … be required to actively manage infrastructure and server technology. The Wintel technology set includes Windows Server services hosted in VMWare, Azure and Oracle Cloud. Your duties will include : The design, build, configuration, administration, and support of infrastructure technologies such as compute, storage, networking, and operating systems based on Windows and Intel platforms. Support the delivery and maintenance of Wintel More ❯

XP engineering practices Developing within Digital First or GDS quality standards Ability to engage with stakeholders, understanding context and requirements, from diverse areas of a business including Product Management, Service Design, and Operations Introduction of new or improved processes in development environments Developing solutions using human-centred, research-driven, inclusive design practices Designing and implementing solutions using … service and event-based architectures Using testing tools for unit testing, including system test automation frameworks Cloud monitoring, telemetry, intelligence tools and processes, including Grafana Using written, verbal, and visual communication to explain complex topics concisely to both technical and non-technical audiences Incrementally replacing enterprise legacy systems Main Outcomes Lead development of new features for a major product … within the organisation . Lead the backend refactoring of RCIL (AT and CB) to use vanilla Lambda instead of NextJS. Contribute to the design and documentation of the external/public APIs for the products. Lead the BAU support for all products maintained by the domain. This includes live support, bug fixing and upgrading our software and platforms to More ❯

XP engineering practices Developing within Digital First or GDS quality standards Ability to engage with stakeholders, understanding context and requirements, from diverse areas of a business including Product Management, Service Design, and Operations Introduction of new or improved processes in development environments Developing solutions using human-centred, research-driven, inclusive design practices Designing and implementing solutions using … service and event-based architectures Using testing tools for unit testing, including system test automation frameworks Cloud monitoring, telemetry, intelligence tools and processes, including Grafana Using written, verbal, and visual communication to explain complex topics concisely to both technical and non-technical audiences Incrementally replacing enterprise legacy systems Main Outcomes Lead development of new features for a major product … within the organisation . Lead the backend refactoring of RCIL (AT and CB) to use vanilla Lambda instead of NextJS. Contribute to the design and documentation of the external/public APIs for the products. Lead the BAU support for all products maintained by the domain. This includes live support, bug fixing and upgrading our software and platforms to More ❯

delivery partner for charities, social enterprises, and the public sector. Founded by Ross McCulloch, our award-winning Glasgow-based team brings deep expertise in digital strategy, website development, and service design for organisations that create social impact. We've trained thousands of charity professionals, empowering them to use digital tools and service design to drive real … social enterprises, and public sector organisations to achieve greater impact through digital innovation. Renowned for our collaborative and values-driven approach, we specialise in website development, digital strategy, and service design tailored to the unique needs of the third sector. Our commitment to inclusive, ethical, and user-centred solutions has earned us industry recognition and multiple awards, reflecting … Proficient with project management and CRM tools. Experience working with multidisciplinary teams and freelancers. Experience in the charity, social enterprise, or public sector. Knowledge of user-centred and content design principles. Values & Approach Passionate about using digital for social good. Committed to inclusive, open, and ethical working practices. Curious, adaptable, and continuously learning. Third Sector Lab is an equal More ❯

This role focuses on measuring, analyzing, and continuously improving the customer experience, helping integrate digital solutions that enhance both customer satisfaction and operational efficiency. Aligning with ITIL 4's Service Value Chain (SVC) and Service Design principles, it ensures support is seamless, effective, and adds measurable value to the customers. The position also requires strong collaboration with … other CX-oriented teams within Ubisoft to ensure that support topics are well integrated at all steps of the player journey, while supporting CRC Service Improvement teams in operational enhancements. Key Responsibilities Define and execute customer experience (CX) strategies that deliver measurable improvements to support interactions Monitor and analyze key performance indicators (KPIs) to identify trends, opportunities, and areas … for enhancement Design and maintain comprehensive customer journey maps with integrated feedback loops Support the broader CRC effort to "shift-left" and bring more self-serve options to relevant service requests Collaborate closely with product teams to ensure seamless customer experiences across all touchpoints Document and share customer support insights with relevant departments to improve company-wide service More ❯

Job Details: Lead Product Designer at Chambers and Partners (London/Hybrid) We are looking for a Lead Product Designer with a desire to join the Product Design team at Chambers and Partners, helping us differentiate the best legal talent when it really matters and improving the experience for Chambers' customers. Reporting into our Director of Experience Design, you will join our diverse product design team. You'll work day to day in a multidisciplinary product team, partnering with product managers, engineers, user research, data science, and product marketing to help bring to market a new product that creates more value for our customers as part of our transformation to become a leader in Data & Analytics. … business metrics. Partnering with PMs, engineers, data teams, other designers, and stakeholders across the company to deliver products and features from conception to launch - owning and leading the ideation, design, and validation phases. Communicating conceptual ideas, detailed designs, and rationales verbally and visually to a variety of audiences (team members, stakeholders, execs, and company-wide). Owning the success More ❯

at Accurx are technologists who love helping teams solve customer problems. As an Engineering Manager of one of our Product teams, you'll work closely with your product and design counterparts to lead the team responsible for a specific set of capabilities within the Accurx product. You'll collaborate with diverse stakeholders across the business, including engineering leadership, security … deep understanding of the systems your team owns and how they fit into our wider technical landscape. Shape the team's vision, goals, and priorities in collaboration with Product, Design, and Engineering stakeholders. Set the strategic direction for your team, using both your technical expertise and the team's knowledge to ensure impactful delivery. Represent the team's decisions … maintains a sustainable and effective approach to system health, monitoring, and alerting. Promote best practices for quality, tech debt management, and roadmap delivery. Support incident management and ensure reliable service operations. Line manage and support engineers, understanding their strengths, development areas, and aspirations. Provide feedback, growth opportunities, and maintain a high-performance culture. What the team say " I really More ❯

To apply direct for this role please visit Civil Service Jobs and quote ref no. HMRC is looking for a hard-working Senior Performance Analyst, who can champion the use of analysis and insight to inform improvements to our online guidance. Theyll work as part of our GOV.UK team, helping to ensure that data shapes our key initiatives that … a real difference to improve services, influence decisions with evidence and data, and help to simplify the tax system for everyone. Plus, youll be part of a user-centred design practice/community that's breaking the mould of traditional government work. If youre a performance analyst who is looking for their next opportunity, wed love to hear from … members of the team can understand and carry out analysis to high standards, ensuring the insight we share is robust Collaborating with content designers, user researchers, interaction designers and service designers to identify relevant success metrics and ensure insight that you share is understood and can be used to inform improvements to the GOV.UK guidance Actively contribute to the More ❯

To apply direct for this role please visit Civil Service Jobs and quote ref no. HMRC is looking for a hard-working Senior Performance Analyst, who can champion the use of analysis and insight to inform improvements to our online guidance. Theyll work as part of our GOV.UK team, helping to ensure that data shapes our key initiatives that … a real difference to improve services, influence decisions with evidence and data, and help to simplify the tax system for everyone. Plus, youll be part of a user-centred design practice/community that's breaking the mould of traditional government work. If youre a performance analyst who is looking for their next opportunity, wed love to hear from … members of the team can understand and carry out analysis to high standards, ensuring the insight we share is robust Collaborating with content designers, user researchers, interaction designers and service designers to identify relevant success metrics and ensure insight that you share is understood and can be used to inform improvements to the GOV.UK guidance Actively contribute to the More ❯

To apply direct for this role please visit Civil Service jobs and quote ref no. HMRC is looking for a hard-working Senior Performance Analyst, who can champion the use of analysis and insight to inform improvements to our online guidance. Theyll work as part of our GOV.UK team, helping to ensure that data shapes our key initiatives that … a real difference to improve services, influence decisions with evidence and data, and help to simplify the tax system for everyone. Plus, youll be part of a user-centred design practice/community that's breaking the mould of traditional government work. If youre a performance analyst who is looking for their next opportunity, wed love to hear from … members of the team can understand and carry out analysis to high standards, ensuring the insight we share is robust Collaborating with content designers, user researchers, interaction designers and service designers to identify relevant success metrics and ensure insight that you share is understood and can be used to inform improvements to the GOV.UK guidance Actively contribute to the More ❯

To apply direct for this role please visit Civil Service Jobs and quote ref no: 412756 HMRC is looking for a hard-working Senior Performance Analyst, who can champion the use of analysis and insight to inform improvements to our online guidance. Theyll work as part of our GOV.UK team, helping to ensure that data shapes our key initiatives … a real difference to improve services, influence decisions with evidence and data, and help to simplify the tax system for everyone. Plus, youll be part of a user-centred design practice/community that's breaking the mould of traditional government work. If youre a performance analyst who is looking for their next opportunity, wed love to hear from … members of the team can understand and carry out analysis to high standards, ensuring the insight we share is robust Collaborating with content designers, user researchers, interaction designers and service designers to identify relevant success metrics and ensure insight that you share is understood and can be used to inform improvements to the GOV.UK guidance Actively contribute to the More ❯

MongoDB, React, and TypeScript. Integrate and manage third-party APIs, including Meta’s API and a separate API for aggregating social media data. Contribute to system architecture and backend service design, including authentication and data flow across services. Deliver responsive, accessible, and performant web interfaces with Next.js and TailwindCSS. Collaborate with design, product, and engineering peers to More ❯

MongoDB, React, and TypeScript. Integrate and manage third-party APIs, including Meta’s API and a separate API for aggregating social media data. Contribute to system architecture and backend service design, including authentication and data flow across services. Deliver responsive, accessible, and performant web interfaces with Next.js and TailwindCSS. Collaborate with design, product, and engineering peers to More ❯

Introduction Are you passionate about designing and developing User Interfaces? Would you like to create remarkable user experiences and user interfaces? If you want to design and develop innovative and intuitive front ends for a wide variety of clients then Cambridge Consultants is the place for you. Your role You will get to work with teams of software engineers … front-end developers, user experience and service designers, mathematicians, tests engineers and DevOps specialists. There is no single technology stack, as we will use whatever tool best fits each project, but you can expect to encounter Typescript, Swift, Python; generative AI and Gitlab CI. You will work with other front end developers, UI and UX designers, and technical leaders … to grow our capability in excellent UI development, tools, processes and techniques. What you'll be doing Design and build data visualisations and to deliver ambitious and creative solutions for projects. Work as a part of our team to plan and deliver top-notch digital services that help our clients achieve their goals. Stay up-to-date with the More ❯

Voice Engineer Expert (MS-720 or equivalent) Avaya certifications (ACSS, ACIS) or similar vendor credentials Experience with compliance voice recording platforms (e.g., NICE, Verint, ASC, RedBox) Familiarity with managed service transitions or service design frameworks (e.g., ITIL, TOGAF) Deliverables: A comprehensive, reference-quality migration and transformation report (PDF + associated artefacts) Visio diagrams of current and target More ❯

understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯

understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯

understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯

understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯

understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯

test driven development, continuous integration, pair programming, code review and version control Proficiency in Kotlin, as well as a strong knowledge in Jetpack Compose Solid understanding of clean architecture, design patterns (MVP, MVVM, MVI) and principles (SOLID, DRY) Confidence to express their own opinions and be pragmatic about modifying them when appropriate Demonstrated experience collaborating with Product and Design … Lead by example by being a hands-on contributor to the codebase and providing oversight and feedback via pull requests. Demonstrate leadership for mobile architecture and API and micro-service design with deep knowledge in all aspects of Android development Provide line-management and personal development support for engineering team members Develops tactical plans for optimisation of resources More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of More ❯

With their support, you'll be responsible for large-scale solutions that integrate products and services across our ecosystem and it will be your creative thinking in system and service design that creates unique and seamless experiences for our customers. Your expertise will help shape our future by influencing the overall strategy, driving system architecture and establishing best … technical guidance. Build high-quality, efficient and scalable services powered by our machine learning products. Integrate data science services with products and systems across our ecosystem. Lead system architecture design that reduces complexity and enables extendibility and reusability. Manage the full ML development life cycle and tooling - from problem framing, data wrangling, and model development, to deployment, monitoring, and More ❯

Here at Optum, we have a brilliant opportunity for an User Researcher to join our highly capable and talented Health Analytics Product Experience & Design team on a permanent basis. You will take a proactive approach reimagining our core products and innovating in order to create new solutions that significantly improve patient outcomes. At Optum, we embrace new ideas and … right approach to address our customers questions. We’re looking for collaborators who will promote and create a culture of user centred and evidence-based approach to product and service design. As User Researcher, we would look to you to conduct effective contextual inquiry to understand how our customers utilise our software and provide recommendations to the roadmap based More ❯

Here at Optum, we have a brilliant opportunity for an User Researcher to join our highly capable and talented Health Analytics Product Experience & Design team on a permanent basis. You will take a proactive approach reimagining our core products and innovating in order to create new solutions that significantly improve patient outcomes. At Optum, we embrace new ideas and … right approach to address our customers questions. We’re looking for collaborators who will promote and create a culture of user centred and evidence-based approach to product and service design. As User Researcher, we would look to you to conduct effective contextual inquiry to understand how our customers utilise our software and provide recommendations to the roadmap based More ❯