51 to 75 of 164 Service Design Jobs in the UK

Managers, Designers, Developers and other User Researchers to plan and deliver high-impact research. Develop a strong understanding of users to inform product and service design decisions. Lead user research activities within your team, selecting appropriate methodologies to generate valuable insights. Plan and conduct qualitative research, including remote … experience. Present research findings clearly and engage teams in analysis and synthesis activities to build empathy for users. Support the adoption of user-centred design principles and user research best practices across teams and the wider organisation. Essential Skills and Experience Proven experience leading user research programmes using ...

Service Designer Full Time, Permanent 📍 Hybrid (London/remote with occasional site visits) 💼 Amber Labs 🛡️ Public Sector Programme About Amber Labs Amber Labs is a fast-growing UK technology consultancy delivering digital transformation across enterprise, government and regulated sectors. We specialise in cloud, data, software engineering, user-centred design … ways of working. We're currently supporting the delivery of critical digital services within a major UK government programme and are looking for experienced Service Designers to join our growing User Centred Design teams. Role Overview We are seeking a Service Designer with active SC Clearance ...

Service Designer £50,000 - 64,000 GBP Bonus, Pension, Benefits Hybrid WORKING Location: Newcastle Upon Tyne, North East - United Kingdom Type: Permanent Service Designer Newcastle Up to £64,000 Hybrid A leading digital services consultancy delivering impactful solutions across public and private sector projects is hiring … Service Designer . If you're passionate about shaping end-to-end services and creating seamless user experiences, this could be the role for you! What You'll have the Opportunity to do as a Service Designer: Inspire teams by shaping end-to-end service experiences that ...

clients and shape the direction of projects. Whether youre supporting discovery work or validating new concepts, youll help ensure the services and products we design are grounded in evidence and insight while also being adaptable enough to contribute to generalist UX and design tasks when needed. … strong global group, we help national and international clients use data and insight to transform how they work. Our Experience Design team sits within the wider Experience & Transformation practice. We bring together researchers, strategists, designers, and technologists to solve some of the most interesting problems out there from evolving ...

business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE Showing at least … product strategy, product transformation, or digital consulting An expert in product operational models and product strategy consulting Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc. Curious about technology and its potential to strengthen businesses ...

Managed Services Pre-Sales Service Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet … diverse customer needs and drive significant value Design Tailored Solutions: Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential of our managed services Engage with Clients: Attend customer meetings, present proposals, and build relationships with C-level executives and technical stakeholders. ...

Obsolescence Manager Location: Huntingdon, UK Clearance level - High - (DV) Developed Vetting UNLEASH YOUR POTENTIAL As the QDC Portfolio Obsolescence Manager, encompassing the three service elements, you will act as the focal point for portfolio-level obsolescence management, ensuring lifecycle risks are identified, assessed, managed, and reported in accordance with … accountable to the Chief Engineer for ensuring that obsolescence risks, issues, and opportunities are captured, assessed, escalated, and governed through the appropriate portfolio, programme, service-management, and change-control routes. The role will also liaise with Architecture, Engineering, ITAM, Service Configuration Management, and Service Design stakeholders ...

plus bonus based on deliverables - 3 months but working on multiple programmes with a very busy road map for the next few years! Significant Service Transition/Service Introduction/Service Design/Service Improvement ideally on large programmes across mulitple sites/business units ...

will help shape user experiences across a broad range of digital products and services. You will bring a strong foundation in user-centred design, applying research, insight and experimentation to understand customer needs, identify opportunities and design effective solutions. As a senior member of the team, you will … direction, support client engagement activities and help ensure a consistently high standard of UX delivery across projects. You will champion best practice in UX design, helping teams uncover meaningful insights, validate ideas and deliver seamless experiences across web, mobile and emerging digital platforms. Responsibilities Lead UX activities throughout ...

Service Designer - UK/Remote - £525/Day Essential Skills: Proven experience as a Service Designer in digital delivery. Strong understanding of user‐centred design, systems thinking, and service design methods. Experience creating service blueprints, journey maps, and prototypes. Ability to work with policy … operational, and technical stakeholders. Strong facilitation and communication skills. Experience working in Agile, multidisciplinary teams. Understanding of accessibility, inclusive design, and the GDS Service Standard. ...

Service Transition Manager Bristol £45,000 + company bonus We have an exciting opportunity for a Transition Manager to join an established managed services provider in Bristol. Working within a team of 2 Service Transition Managers, this is a brilliant opportunity for an experienced Service Transition Manager … take ownership of end-user and endpoint service transitions, driving smooth handovers into BAU and ensuring organisations experience seamless, disruption-free change. Acting as the single point of accountability across delivery, operations and business leadership, youll shape ITIL-aligned transition plans that keep stakeholders informed, risks controlled, and services ...

Service Designer - Contract - £450p/d Inside IR35 Key responsibilities Lead service design activities from discovery through delivery. Create journey maps, service blueprints, prototypes, and design artefacts. Work closely with users, researchers, product managers, developers, and policy teams. Identify pain points and opportunities to improve … services. Support teams in meeting GDS standards and accessibility requirements. About you Proven experience as a service designer within public-sector projects. Strong knowledge of user-centred design and agile delivery. Experience working with the GDS Service Standard and assessment process. ...

hire for this role. Description Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers … support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate with these teams ...

with stakeholders at all levels, designing robust research approaches, analysing findings, and communicating insights that influence decision-making. You'll advocate for user-centred design and help clients embed research-led approaches within their organisations. Experience working within Government Digital Service (GDS) environments and public sector programmes … highly desirable. Key Responsibilities User Research Plan, design, and conduct user research using a range of qualitative and quantitative methods. Select appropriate research methodologies based on project objectives and user needs. Conduct user interviews, contextual enquiries, surveys, diary studies, workshops, and usability testing. Identify user needs, behaviours, motivations ...

influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven … behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. ...

Senior Service Designer Inside IR35: £450 - £485 p/d Hybrid: 1-2 a week into London 17th August Start: Long term programme We are looking for a senior Service Designer to help shape and validate AI-enabled concepts through intensive six-week design and testing cycles. … This is a hands-on role for someone comfortable working across user research, service and interaction design, facilitation and rapid testing. You will work within multidisciplinary teams to explore opportunities, develop lightweight concepts, test assumptions and reduce uncertainty before further investment. Key Responsibilities Plan and conduct rapid research ...

looking for a Customer Journey Manager (Business Analyst) who has expertise in the financial sector, ideally banking, strong Customer Journey experience (mapping/service design/client journeys) along with experience within Trade Finance. Key Skills & Experience: Strong domain experience in Trade Finance Solid understanding … trade workflows and client journeys Proven experience in customer journey mapping/service design Ability to translate client needs into product and technical solutions Strong stakeholder engagement and communication skills Familiarity with cloud, data, and modern architecture patterns Experience working in Agile/hybrid delivery models Understanding ...

user needs, statutory obligations and delivery objectives. Analyse services, processes and ways of working to identify risks, inefficiencies and opportunities for improvement, supporting effective service design, organisational resilience and benefits realisation. Facilitate workshops, discovery sessions and design activities, bringing together colleagues, partners and stakeholders to build shared … adoption of consistent business analysis practices. What you’ll bring We’re looking for someone with: Essential Significant experience in business analysis, service design, process improvement or organisational transformation within complex environments. Strong experience leading discovery, requirements gathering, analysis and option appraisal, with the ability to produce clear ...

Service Designer (Contract) £500-£550/day (Inside IR35) 6-Month Contract - possibility of extension Remote - occasional travel to a London office Our client is a large, global professional services firm, employing tens of thousands of people across multiple regions. They are running a major HR transformation programme, harmonising … processes such as onboarding, probation and offboarding across regions worldwide, in support of a global shared services model. We're looking for an experienced Service Designer to join this programme. You'll work closely with HR, Legal and technology stakeholders to simplify and standardise processes so they ...

opportunity for a designer who enjoys solving challenging problems and influencing across multiple teams. The Role You'll be joining an established, high-performing design team consisting of: 2 UX Designers 1 User Researcher 1 Service Designer This role requires someone who can confidently balance user needs, business … objectives, regulatory requirements, and stakeholder expectations while producing clear, effective content experiences within digital channels. Key Responsibilities Design clear, user-focused content and experiences for employer-facing digital journeys. Work within agile, multidisciplinary product teams to define priorities, shape solutions, and deliver customer value. Create and maintain content designs ...

times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed. The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow … agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow, including employee self-service, AI-assisted query handling through NowAssist, and structured case management. Alongside the initial HR implementation ...

Finance Service Lead Location: Remote role The Opportunity We are recruiting for an experienced Finance Service Lead to take ownership of the design, mobilisation, implementation, and stabilisation of Finance and Procurement services within a large-scale transformation programme. This is a critical leadership role for someone … understands the realities of high-volume finance operations and has successfully delivered service transitions, operating model changes, or large-scale mobilisation programmes. You'll act as the bridge between operational teams, technology functions, stakeholders, and delivery partners, ensuring Finance and Procurement services are designed effectively, implemented successfully, and fully ...

looking for someone with experience in: Communications management and change communications Business change and organisational change initiatives Stakeholder engagement and workshop facilitation Service design, service transition and operational readiness Change impact assessments and business readiness Supporting adoption and embedding new ways of working Essential Active SC & NPPV ...

Designer £500-£540 per day | Outside IR35 User-Centred Design | Defence Intelligence Workflows Location London (MOD site) Working Pattern 4 days per week onsite Clearance Current DV Security Clearance required Background MOD/Defence experience required The Opportunity We're looking for an experienced UX Designer to help shape … Conduct user research with operational users, analysts, task managers and key stakeholders. Facilitate workshops to understand current and future operational workflows. Create user journeys, service blueprints, wireframes and interactive prototypes. Design intuitive workflows supporting task management, collaboration, information sharing and feedback. Collaborate closely with frontend and backend engineers ...

medium size businesses to work for, join us on our journey! Role Overview As Senior UX Designer, you'll join our growing Product and Design team, reporting directly to our UX Lead. You'll focus upon researching user needs and designing intuitive, engaging and compelling user experiences across … critical role in translating user research, customer insights and product requirements into practical, user-centered designs. By combining creativity with a strong understanding of design principles, usability and accessibility, you excel at delivering products that delight customers whilst supporting strategic goals. This is an exciting opportunity to contribute ...