51 to 75 of 341 Service Design Jobs in the UK

Made Tech aims to positively impact the country's future by leveraging technology to improve society. We believe that a design-led approach can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service … to understand the challenges faced by users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define … the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

Made Tech aims to positively impact the country's future by leveraging technology to improve society. We believe that a design-led approach can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service … to understand the challenges faced by users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define … the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

Made Tech aims to positively impact the country's future by leveraging technology to improve society. We believe that a design-led approach can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service … to understand the challenges faced by users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define … the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

Made Tech aims to positively impact the country's future by leveraging technology to improve society. We believe that a design-led approach can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service … to understand the challenges faced by users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define … the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

progress through channels including blogs, demos and stakeholder meetings. As a Product Manager at GDS you'll: work with multiple stakeholders across organisations, including business analysts, technical, delivery and design teams develop an expert understanding of the users' needs and champion these in the delivery of your product define, explain and iterate a product vision that is compelling to … different phases of the product lifecycle, from discovery, through development, delivery and continuous improvement, to retirement thorough understanding of a variety of disciplines involved in digital delivery, including engineering, service design, performance analysis and user research, developed through working in multidisciplinary teams experience of engaging with users and using qualitative and quantitative data to identify how their needs … supporting users There are many benefits of working at GDS, including: flexible hybrid working with flexi-time and the option to work part-time or condensed hours a Civil Service Pension with an average employer contribution of 28.97% 25 days of annual leave, increasing by a day each year up to a maximum of 30 days an extra day More ❯

of the role: Application Development Lead a team developing and maintaining a small number of custom Angular-based web applications, deployed via Azure. Ensure strong front-end UX, responsive design, and secure connectivity with back-end APIs. Direct the analysis, planning, and managed retirement of outdated systems-ensuring functionality is transitioned without disruption. GenAI Drive the end-to-end … engineering of generative-AI solutions-designing, building and operationalising pipelines that harness Claude (via Databricks), Azure OpenAI Service and ChatGPT-while enforcing robust security, governance and monitoring to deliver scalable, business-value-driven outcomes. Integration Deliver integration of internal systems and external vendor technology including BlackRock eFront, Intapp Dealcloud, CEPRES and a range of other market leading private markets … SaaS firms, adopting a range of technologies and techniques including microservices, RESTful APIs, and asynchronous pub/sub interfaces Champion scalable, reusable service designs using event-driven and decoupled principles. B2B API platform Architect and lead the development of Pantheon's secure, scalable B2B API platform to provide data to external consumers including clients and other stakeholders (legal firms More ❯

of the role: Application Development Lead a team developing and maintaining a small number of custom Angular-based web applications, deployed via Azure. Ensure strong front-end UX, responsive design, and secure connectivity with back-end APIs. Direct the analysis, planning, and managed retirement of outdated systems-ensuring functionality is transitioned without disruption. GenAI Drive the end-to-end … engineering of generative-AI solutions-designing, building and operationalising pipelines that harness Claude (via Databricks), Azure OpenAI Service and ChatGPT-while enforcing robust security, governance and monitoring to deliver scalable, business-value-driven outcomes. Integration Deliver integration of internal systems and external vendor technology including BlackRock eFront, Intapp Dealcloud, CEPRES and a range of other market leading private markets … SaaS firms, adopting a range of technologies and techniques including microservices, RESTful APIs, and asynchronous pub/sub interfaces Champion scalable, reusable service designs using event-driven and decoupled principles. B2B API platform Architect and lead the development of Pantheon's secure, scalable B2B API platform to provide data to external consumers including clients and other stakeholders (legal firms More ❯

s most pressing and complex challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role The Lead Microsoft 365 Developer is responsible for leading both technically and at times, teams of developers in an … plus. Azure & Integration Skills: Proficient in Azure services and experienced in integrating data using Dataverse, APIs, and connectors; skilled in large-scale data migration and management. UI/UX Design: Ability to design intuitive, accessible, and engaging user interfaces, with sound understanding of UX/UI principles. Security & Compliance: Solid understanding of Power Platform security features, data governance More ❯

on improving website experience, acquisition funnels, and data capture processes. Key Responsibilities: Manage roadmaps for consumer-facing websites across UX, CRO, and SEO initiatives. Work collaboratively with CRO, SEO, design, and marketing teams to optimise customer journeys and acquisition flows. Conduct ongoing A/B testing and conversion experiments to improve website engagement and data capture. Drive traffic growth … process strategy in a growing, purpose-led business. Key experience required: Experience working on backend/ops/supply chain tools within a physical product business Strong understanding of service design, UX, APIs, and data Comfortable working on MVPs and iterations in a scale-up environment Able to work cross-functionally across product, ops, data and engineering Confident More ❯

Our Designers sit in a part of IBM called Enterprise Experience Design, where we focus on creating great experiences for a huge range of users; employees, customers, users, patients and many more. We have a thriving design community with over 140 members, with regular access to training, social events, "field trips" and a great mentoring and coaching network. … our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities At IBM our designers are responsible for ensuring the service or product addresses the needs of the people who use it and making sure it also meets the business objectives of the client. Designers are an essential member of … any cross functional team, to act as a conduit between the users and the business. Through Enterprise Design Thinking by IBM, and a variety of other user-centred design approaches, you will deliver user centred outcomes in agile teams, working closely with product owners, developers, testers, business analysts and many more to design and build services based More ❯

Service Architect - Public Sector £500-£550 Outside IR35 Hybrid Working - 1-2 days on site a week The Service Architect will be responsible for designing and documenting service architecture and processes that aligns with business objectives. The Service Architect will be required to work closely with the M365 Project Manager, Technical Architects, Project team, service delivery teams and projects, and the wider stakeholder community. The Service Architect will ensure the new ICT service model supports not only the new M365 and Niche services but the continuation of service for existing and new technologies within the estate. Key responsibilities To be responsible for the development and documentation of the ICT Service Strategy and associated service model roadmaps. Creation of Service Architectures that maximises the efficiency of all support scenarios whilst minimising the costs for Service Delivery To ensure that the ICT service architecture meets all the relevant industry/national standards and demonstrates consistency of design across all ICT related programmes and projects. To design More ❯

Service Architect - Public Sector £500-£550 Outside IR35 Hybrid Working - 1-2 days on site a week The Service Architect will be responsible for designing and documenting service architecture and processes that aligns with business objectives. The Service Architect will be required to work closely with the M365 Project Manager, Technical Architects, Project team, service delivery teams and projects, and the wider stakeholder community. The Service Architect will ensure the new ICT service model supports not only the new M365 and Niche services but the continuation of service for existing and new technologies within the estate. Key responsibilities To be responsible for the development and documentation of the ICT Service Strategy and associated service model roadmaps. Creation of Service Architectures that maximises the efficiency of all support scenarios whilst minimising the costs for Service Delivery To ensure that the ICT service architecture meets all the relevant industry/national standards and demonstrates consistency of design across all ICT related programmes and projects. To design More ❯

Service Architect - Public Sector £500-£550 Outside IR35 Hybrid Working - 1-2 days on site a week The Service Architect will be responsible for designing and documenting service architecture and processes that aligns with business objectives. The Service Architect will be required to work closely with the M365 Project Manager, Technical Architects, Project team, service delivery teams and projects, and the wider stakeholder community. The Service Architect will ensure the new ICT service model supports not only the new M365 and Niche services but the continuation of service for existing and new technologies within the estate. Key responsibilities To be responsible for the development and documentation of the ICT Service Strategy and associated service model roadmaps. Creation of Service Architectures that maximises the efficiency of all support scenarios whilst minimising the costs for Service Delivery To ensure that the ICT service architecture meets all the relevant industry/national standards and demonstrates consistency of design across all ICT related programmes and projects. To design More ❯

Senior UX Lead Architect ?" Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people ?" clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve … and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences ?" cross-platform and cross-device solutions. · Designing enterprise level, consumer grade More ❯

Mastek is seeking a UCD lead to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying UCD methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your approach to transformation … strategy, take the lead on client engagements collaborating closely with Mastek and client colleagues, line manage and mentor team members, and contribute to business growth. Key Responsibilities: User-centred design leadership and strategy Scope, deliver and lead end-to-end UCD activities in a variety of programme contexts. Plan and execute appropriate UCD activities based on project needs. Clearly … are understood and addressed Stakeholder Management: Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in. Upskill and educate stakeholders and colleagues on user-centred design approaches and methods, and agile approaches to transformation. Business Development: Identify and pursue new opportunities with existing and new clients. Shaping and articulating persuasive business proposals. Contribute to applying More ❯

Mastek is seeking a UCD lead to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying UCD methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your approach to transformation … strategy, take the lead on client engagements collaborating closely with Mastek and client colleagues, line manage and mentor team members, and contribute to business growth. Key Responsibilities: User-centred design leadership and strategy Scope, deliver and lead end-to-end UCD activities in a variety of programme contexts. Plan and execute appropriate UCD activities based on project needs. Clearly … are understood and addressed Stakeholder Management: Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in. Upskill and educate stakeholders and colleagues on user-centred design approaches and methods, and agile approaches to transformation. Business Development: Identify and pursue new opportunities with existing and new clients. Shaping and articulating persuasive business proposals. Contribute to applying More ❯

JOB TITLE: Design Delivery Practice Designer LOCATION: Manchester/Bristol/Edinburgh/Leeds/Chester SALARY: £59,850 - £66,500 HOURS: Full Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We're looking for someone with a highly … motivated, proactive, and driven approach to achieving individual and collective goals, coupled with the ability to help cultivate an environment that encourages design maturity and continuous improvement. You'll have strong relationship building skills with the confidence to provide a healthy challenge where appropriate. You'll also possess resilience when under pressure, and the ability to proactively identify new … to emerging priorities. Additionally, you'll have strong communication skills; effective in communicating ideas, issues, and implications to senior, technical and non - technical audiences and will have experience in design thinking methods as well as Platform priorities and ways of working. We're looking for someone who can work collaboratively within a Design Delivery Practice team who can More ❯

Service Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and … go through this clearance. This position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services are delivered reliably, meeting the … evolving needs of our clients. Key Responsibilities: • Introduce and manage SLAs and KPIs on behalf of the CIS Department. • Capture service delivery performance through varied service reports measured against agreed SLAs and KPIs. • Lead or consult on continuous service improvement initiatives. • Facilitate collaboration among contract and client colleagues to optimise service delivery. • Oversee obsolescence, licence, and More ❯

Senior UX Lead Architect ?" Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people ?" clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve … and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences ?" cross-platform and cross-device solutions. · Designing enterprise level, consumer grade More ❯

Senior UX Lead Architect ?" Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people ?" clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve … and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences ?" cross-platform and cross-device solutions. · Designing enterprise level, consumer grade More ❯

Senior UX Lead Designer - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Designer for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve … and programme delivery. EXPERIENCE Senior designer with over 8 years work experience working for blue chip clients as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. Design processes, agile development and lean UX. Working collaboratively in an interdisciplinary team. Creating omnichannel experiences - cross-platform and cross-device solutions. Designing enterprise level, consumer grade More ❯

Overview: Extension of Rachel Ragan (Senior UX Designer on Research Platforms) contract through to end of FY25. Main Duties and Responsibilities User-Centric Design: Employ a deep understanding of our users' workflows to develop intuitive and seamless user experiences across our internal platforms. Accessibility Advocacy: Champion accessibility design principles and practices to ensure inclusivity and usability for all … users. Collaboration with Tech Teams: Bridge the gap between design and technology by effectively communicating and exchanging ideas with our technical teams, particularly in distinguishing between data and machine learning applications. User Testing: Conduct rigorous user testing to swiftly validate design concepts and iterate based on user feedback, ensuring the effectiveness and relevance of our solutions. Data-Informed … Design: Utilize complex qualitative and quantitative data to surface insights and inform more efficient design decision-making processes within our internal teams. Service Design Mapping: Leverage your experience in mapping service design to visualize and optimize the holistic user journey, identifying pain points and opportunities for improvement. Change Management: Guide internal teams through the More ❯

Mastek is seeking a Senior User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy, support the growth … of the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate project problems, scopes, and success criteria to diverse … audiences through compelling communication Respond to challenges, supporting the team to reach a resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively communicate with stakeholders within your client team, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as experienced in your profession and More ❯

research. Ability to fluidly and confidently work in ambiguous situations. Provide leadership in challenging situations through clarity, tact and diplomacy. Ability to identify and communicate the commercial impact of design decisions. Full command of the UX process is a must. An understanding of the Service Design purpose and process is a bonus. Visual thinking, proof of concept … etc. An understanding of technology. EXPERIENCE Senior designer with over 4 years of work experience with blue chip clients as a UX designer, Product designer, UX architect, or a Service designer. Design processes, agile development and lean UX. Working collaboratively in an interdisciplinary team. Creating omnichannel experiences ?" cross-platform and cross-device solutions. Ability to define key metrics … and evaluate project success. Working to strict deadlines. Proven design track record and design agency experience. Design degree or equivalent. The Client is based in Holborn Central London. The salary for this role will be in the range £25K - £30K Please do send your CV to us in Word format along with your availability and salary. More ❯

CLEARANCE TO BE CONSIDERED*** JOB DESCRIPTION: The SAP Procurement & Supply Chain Architect Contractor is a crucial role in the SAP (Neptune) organization, and is accountable for the solution/service design, configuration and support services of the SAP Procurement & Supply Chain modules, systems, solutions, and integration. The SAP P&SC Architect also responsible for the line management of … Working closely with the Head of SAP, SAP Project Managers, and the Business Process Leads/Owners to ensure delivery of the Neptune (SAP) Programme, Projects/Changes and Service to our customers. KEY RESPONSIBILITES: Proven Architect experience of design, configuration, of SAP P&SC area, including Materials Mgt, Supply Chain Planning, Production Planning, Warehouse Mgt, Inventory, MRP … resourced based on Projects/Changes within the pipeline, individual performance/development, and incident resolution aligned to agreed SLA's Leads regular team and business meetings to review service, project reviews and change management within the area of SAP P&SC area. Ensures the SAP P&SC team adheres to all IT/SAP governance and processes. Member More ❯