51 to 75 of 710 Service Design Jobs in the UK

make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS As an experienced Service Designer (Consultant) at Kainos, you will be responsible for delivering end‐to‐end, efficient, and consistent service experiences. You will be an advocate … needs‐based design, design research, design thinking and service design, and are passionate about guiding others in these principles. You may also manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. ...

make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As an experienced Service Designer (Consultant) at our client, you will be responsible for delivering end-to-end, efficient, and consistent service experiences. You will be an advocate … needs-based design, design research, design thinking and service design, and are passionate about guiding others in these principles. You may also manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. ...

Service Architect Must have an Active DV Clearance You will work closely with solution architects, project teams, operational stakeholders, and customers to develop service designs that meet both business and contractual objectives. The position is ideal for an experienced Service Architect with a strong background in service design, operating model development, governance, and live service transition. Service Architect Responsibilities Design end-to-end service solutions for low, medium, and high-complexity projects transitioning into live service. Develop service operating models, governance frameworks, and support strategies. Produce service acceptance criteria ...

Service Architect Must have an Active DV Clearance You will work closely with solution architects, project teams, operational stakeholders, and customers to develop service designs that meet both business and contractual objectives. The position is ideal for an experienced Service Architect with a strong background in service design, operating model development, governance, and live service transition. Service Architect Responsibilities Design end-to-end service solutions for low, medium, and high-complexity projects transitioning into live service. Develop service operating models, governance frameworks, and support strategies. Produce service acceptance criteria ...

seeking dynamic, forward-thinking Service Designers with excellent communication skills. You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice. As a Service Designer you will help us design coherent … integrated service offerings based on user needs, and define the design strategy for a service or set of services. You’ll work in a multidisciplinary team alongside Researchers, D esigners and Developers, to deliver world-class, user-centred services. You’ll be part of our active ...

Service Designer | Central Government Location: Remote Rate: Up to £569 per day (Inside IR35) Contract Length: 6 Months+ Clearance: SC Clearance The Opportunity We're supporting a major Central Government organisation undertaking a large-scale digital transformation programme and are looking for an experienced Service Designer to join … high-impact user journeys at national scale. You'll play a key role in shaping services that directly impact citizens while collaborating with experienced design and delivery professionals across government. Key Responsibilities Lead service design activities across discovery, alpha, beta and live phases. Design and improve ...

Service Designer: Colleague Experience & CRM Transformation Duration: 6 months, with potential for extension Location: Edinburgh, 2 days per week onsite Role Summary Experienced Service Designer required to support a large-scale transformation programme focused on improving colleague experience, operational processes and CRM-related systems. The successful candidate will … combine strong service design expertise with practical experience across operations, colleague experience and CRM/platform transformation. They will work across complex stakeholder environments to understand current journeys and processes, identify pain points and opportunities, and translate user needs into practical service and system improvements. ...

description & person specification Title: Strategic Design Lead Department: Digital Reports to: Digital Experience Lead Job purpose summary: Strategic Design Lead, you will sit at the centre of the newly established Innovation Team, shaping how the airport evolves its products, services and operations. You will act as a bridge … team, bringing clarity and momentum and confidently challenging the status quo to deliver meaningful outcomes. Key responsibilities and accountabilities: Define and drive product and service strategy across Now/Next/Later horizons, connecting immediate delivery to longer-term transformation Act as a translator between design, technology, data ...

Where (1) Canvas Reply, part of the Reply Group, works with some of the world’s biggest brands, providing an end-to-end product design and development service, covering each phase of digital product development. We combine insight, creativity, and technicalexpertiseto deliver tailored digital solutions that allow … clients to stay ahead of the competition. Our services include UX Research, UI/UX Design, Web Development, QA, Sitecore, and Managed Project Delivery. www.canvasreply.com Role Overview: As a Lead CX Designer, you will play a strategic role in shaping customer experience offerings and leading the delivery of impactful ...

better services for our Co-op, our colleagues, members and customers. We're looking for a Lead Designer to join our Experience and Product Design team and help us create simple, inclusive and effective digital experiences for our customers. This is a generalist design role with a strong … focus on interaction design, requiring the confidence to work across disciplines including research, content, service design and accessibility. Initially supporting our Quick Commerce Value Stream, you'll work across product teams to solve complex customer problems, improve customer journeys and deliver outcomes that make a measurable difference ...

Service Designer 🏡 Hybrid (Manchester - Once a week) 💰 Salary up to £62k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team. The team … stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing 💫 Leading end-to-end service design projects: You'll be planning and delivering user-centred design activities from discovery through to implementation. 💫 Collaborating with a wide range ...

Join Capita Public Service as a Senior Finance Functional Analyst Capita is seeking an experienced Senior Finance Functional Analyst to support the design and implementation of financial and procurement services for a strategic client programme. This is a unique opportunity to contribute to a multi-phase transformation initiative … focused on delivering high-quality, user-centric service design. Reporting to the Capita Finance Functional Lead, you will assist in the development of Capita’s Finance service design, ensuring alignment with client requirements and Capita’s solution capabilities. You’ll work closely with a team of Functional ...

Description Pre Sales Architect Role Profile and Job Description The Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...

Description Pre Sales Architect Role Profile and Job Description The Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...

About the job you're consideringAs a Service Designer, you will drive the design of complex, user-centred services for our prestigious public sector client. This role will help create the conditions for teams to adopt and embed user-centred, iterative design approaches within a complex enterprise … have the opportunity to work for other clients in government and the private sector. You will contribute to and help set the vision for service design, ensuring that iterative processes lead to successful outcomes. You will champion and facilitate collaboration across diverse multidisciplinary teams, fostering a culture ...

About The Role Hippo is recruiting for senior consultants in service design. Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. You’ll co-create new service propositions or evolve existing services … manage relationships between different groups. You’re a champion of user-centred design and also have a strong understanding of Agile methodology and how the different members of an Agile team contribute to service design. [Please note we are looking for candidates who are looking for growth ...

looking for an experienced Service Owner to join the a central governments key programme, taking ownership of one of its key service lines. The role will hold end-to-end responsibility for the performance, development and continual improvement of the service throughout its lifecycle. … service definition and roadmap, oversee operational performance and risk, manage supplier relationships and ensure the service continues to meet the needs of its users and business stakeholders. This is a senior service management role requiring someone comfortable operating across live services, ITIL processes, suppliers, technical teams ...

high-profile transformation programmes, working at the centre of a nationally significant agenda to modernise people services for the future. You will help design and deliver innovative, user-centric and digitally enabled medical staffing services that improve staff experience, enable people professionals to focus on matters to the business … staff, patients and communities across the country. Main duties of the job You will play a key role in bringing together operational expertise, policy, service design and digital capability to redesign how people services are experienced and delivered across the NHS. We are looking for ambitious, collaborative ...

high-profile transformation programmes, working at the centre of a nationally significant agenda to modernise people services for the future. You will help design and deliver innovative, user-centric and digitally enabled education services that improve staff experience, enable people professionals to focus on matters to the business whilst … staff, patients and communities across the country. Main duties of the job You will play a key role in bringing together operational expertise, policy, service design and digital capability to redesign how people services are experienced and delivered across the NHS. We are looking for ambitious, collaborative ...

Based: Moorgate, London OR Sophia Antipolis, France 4 days per week Applicants must have the right to work in UK OR France The Global Service Portfolio department sits within the wider Customer Success and Support organization, which is responsible for enabling partners and end users to successfully deploy, adopt … support Fortinet technologies. The Service Portfolio team provides strategic and tactical leadership across initiatives focused on service innovation, operational excellence, and performance optimization. With a diverse and evolving portfolio of services, the role requires strong thought leadership, analytical capability, and problem solving skills to drive improvements and ensure ...

work, ask us about our flexible and remote working policies designed to help you get the most out of life. Your role UX Design subject matter expertise: Able to break down complex design problems and provide UX design and user-centered design guidance across the full … design lifecycle, including interaction design, information architecture, service design, accessibility, and design systems, both internally and to our customers. Shape UX contributions to bids and proposals: Lead and support proposal development by shaping UX approaches, design strategies, and experience visions that respond to both ...

industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‐edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client … organization, generating results that allow our clients to thrive. What You’ll Do As the Global IT Service Catalogue Process Owner within Tech@BCG, you will own the end‐to‐end design, governance, and continual improvement of BCG's IT Service Catalogue in line with ITIL ...

Architect – Job Description Full Time Remote £95,000 Overview: We are looking for a Business Architect to lead the development of end-to-end service design for a transformative programme with a key strategic client. This is a unique opportunity to shape high-quality service outputs … deliver exceptional user experiences across HR, Finance, and Payroll functions. Key Responsibilities: Develop and own the Service Blueprint and High-Level Operating Model. Lead integration of detailed service designs across HR, Finance, and Payroll. Manage a team of UX design practitioners to deliver seamless user experiences. Facilitate ...

insight projects Support proposition managers in conducting primary research, reducing reliance on third- party agencies Blend commercial acumen with the ability to map and design customer experiences and inform proposition frameworks. Deliver data-driven insights that directly impact business and market outcomes Build state of the nation pictures, including … actionable competitor analysis, around key growth products and markets to help inform propositions and product strategy. Experience Design & Mapping Research and design solutions by creating and improving journey maps, personas, interaction scenarios, and experience concepts Map end-to-end customer journeys to identify friction points and opportunities ...

problems. Our innovative, forward-looking products make the trading process faster, easier, safer and more cost-effective – empowering our clients’ success. Functional title Lead Service Operations Manager Location London Corporate title Level 2 Report to Head of Service Operations and Support Department Technology – Service Operations and Support … No. of direct reports 13 Job purpose Reporting into the Head of Service Operations and Support, the Lead Service Support Manager is primarily responsible for managing the global infrastructure support team and End User Computing (EUC) support services teams. The role is responsible for ensuring a consistent ...