51 to 75 of 131 Service Design Jobs in the UK

Service Designer (GDS) | Public Sector | SC Cleared Rate: Up to £560 per day (Inside IR35 - PAYE via Umbrella) Location: Remote (with occasional travel for research) Clearance: Active SC Clearance required We are seeking an experienced Service Designer to lead the end-to-end design of user-centred … complex public sector ecosystem. This role is pivotal in ensuring digital touchpoints align with policy intent while maintaining strict adherence to Government Digital Service (GDS) standards. The Role You will collaborate with multidisciplinary teams-including policy, product, and delivery-to map complex systems and identify pain points. You will ...

Title DV Cleared Service Transition Manager Location: Malvern Duration: 3-6 months with possible extension Rate: Up to £755 per day via an approved umbrella company Must be eligible and willing to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is hiring … Service Transition Manager to lead the smooth transition of new and evolving services into live environments. This role is pivotal in ensuring operational readiness, minimal disruption, and seamless handovers to support teams for complex programmes and projects. What you'll be doing: Act as SME and Service Design ...

Ready to shape the architectural vision that will power StepChanges next five years of digital transformation? Want to lead on modern service design and guide how SaaS, integration, and enterprise solutions come to life across a national charity? Excited by the chance to build a brand-new function … heart, andwerelooking for a Senior Solution Architectwhosexcited to shape that future. In this brand-new role,youllbring deep enterprise architectureexpertiseand solution-level insight to design modern services, guide complex integrations, and influence how SaaS products and workloads are delivered across the charity. Reporting into the Head of Architecture ...

Title: Service Delivery Manager/Technical Platform Owner Pay Rate: £554/Day- Inside IR35 Duration: 6 months Location: Telford/Remote We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. … operation of several forms platforms including: • gForms (Scala based solution) • iForms (Adobe Engagement Manager) • Livecycle and pdf (Adobe Engagement Manager) The role of the Service Delivery Manager is a critical part of the Digital Forms management team and has the following accountabilities: • formal documentation of the existing live service ...

Responsibilities Lead user research activities across Discovery and Alpha. Work collaboratively with Triad consultants, client teams, and partner suppliers. Deliver research that informs service design and technology decisions. Engage with a broad range of users and stakeholders to understand needs and pain points. Translate findings into clear, impactful … Discovery and Alpha experience is essential. Comfortable working in agile, fast-paced environments. Confident presenting research findings to varied audiences. Familiarity with GDS service design standards and accessibility best practices. About Triad Triad is a UK-based consultancy delivering user-centred digital services. We work with public ...

Services (GDS). You will play a key role in designing user-centred services, collaborating with multidisciplinary teams, and shaping the strategy for digital service transformation. Key Responsibilities * Coach and mentor other interaction designers, nurturing skill development and providing constructive feedback on their work * Champion user-centred design principles and communicate their value to a range of audiences and stakeholders * Understand and work within technical constraints that impact design decisions * Use extensive visual and interaction design knowledge to create usable, accessible and responsive user interfaces * Lead workshops, facilitate discussions, and support collaborative service design ...

researchers , supporting progression, performance, and wellbeing Setting standards, ways of working, and best practice across research teams Partnering with senior client stakeholders to influence service and policy decisions Translating complex research into clear, actionable insights that drive delivery Working closely with service designers, product managers, delivery leads … ability to balance quality, pace, and outcomes A genuine passion for inclusive, accessible, and evidence-led services Desirable: Experience working to the UK Government Service Standard and GDS practices Experience leading large-scale discovery and service transformation programmes Background in service design, experience design ...

within Accenture. We are a fusion of over 40 world-renowned acquisitions (from Fjord and Karmarama to Droga5 and Work & Co) continuing the design studio mentality, both creatively and culturally. We think and create across industry, for brands and businesses inspiring change – our impact is evolving the way people … live, bank, shop, work, and travel. Today, our practices span Commerce, Service, Marketing and Design & Digital Products. And our team is shaped by over 65 of the sharpest creative and strategic minds in the industry, collaborating to accelerate ideas into reality.Underpinning it all is a treasure trove ...

About DFS Were home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably. At DFS Group, everyone plays a part. Whether youre supporting our brands or serving our customers, youre … really love to hear from you Role Overview Owns the creation, structure, and quality of all internal and external knowledge content on our customer service platforms. The role ensures customers and colleagues can easily find clear, accurate information that supports self-serve, reduces contact, and improves overall experience. ...

within Accenture. We are a fusion of over 40 world-renowned acquisitions (from Fjord and Karmarama to Droga5 and Work & Co) continuing the design studio mentality, both creatively and culturally. We think and create across industry, for brands and businesses inspiring change – our impact is evolving the way people … live, bank, shop, work, and travel. Today, our practices span Commerce, Service, Marketing and Design & Digital Products. And our team is shaped by over 65 of the sharpest creative and strategic minds in the industry, collaborating to accelerate ideas into reality.Underpinning it all is a treasure trove ...

leading digital transformation organisation. You will play a key role in shaping user-centred, accessible and inclusive services aligned with Government Digital Service (GDS) standards. Working within multidisciplinary teams, you will lead interaction design activities, contribute to service strategy, and mentor other designers while ensuring solutions meet … both user needs and technical constraints. Key Skills & Experience Proven experience delivering interaction design within the UK Public Sector and GDS environments Strong advocacy for user-centred and inclusive design principles Ability to coach and mentor designers, providing constructive feedback Excellent stakeholder communication and facilitation skills Expertise ...

Service Designer - Public Sector Contracts - Remote Working- CIRCA £500 per day OUTSIDE IR35 Start date: ASAP Service Designer The purpose of the service design practice is to design products and services that are fit for purpose and us. To deliver an efficient practice we will … practice matures. Successful candidates will have ideally worked in Public sector to GDS guidelines Needs to have worked with UCD (User centred design teams) To Deliver Cross cutting collaboration improving ways of working with colleagues and to ensure we are focusing on and delivering maximum value. Optimum Efficiency ...

Service Designer (SC Cleared)/Inside IR35/Fully remote/6 Month Contract We’re looking for an experienced SC-cleared Service Designer to support a major public-sector transformation programme. You’ll work across complex service ecosystems, shaping user-centred solutions that are clear, efficient … stage interview process with a start towards the end of February/early March Role Requirements: Active SC clearance (essential) Demonstrable experience as a Service Designer within government or regulated sectors Strong portfolio of service design work across discovery alpha beta Ability to simplify complexity and influence ...

level detail at the post-sale stage, implement the solution followed by thorough testing before handing over to the relevant support or managed service teams. They are currently looking for someone who not only has the technical ability and aptitude but the passion to lead our wider Technical Designers … level detail at the post-sale stage, implement the solution followed by thorough testing before handing over to the relevant support or managed service teams. They are now looking for someone who not only has the technical ability and aptitude but the passion to lead our wider Technical Designers ...

London (3 days per week onsite) on a contract basis initially until Dec 2026. Were looking for Designers skilled across the end-to-end design lifecycle with a strong sense of ownership, who can come prepared by offering a strong portfolio demonstrating how you've shaped direction, influenced outcomes … solved complex challenges in high-context environments. This is a fantastic opportunity for a proactive Experience Designer who can confidently operate across the full design lifecycle. Partnering with stakeholders across the Trading business youll shape and deliver effective, user-centred solutions for internal systems and business-critical tools. ...

Wide | Hybrid Salary discussed at application Methods is expanding its senior capability and is seeking a Domain Expert to lead our IT Operations & Service Excellence offering. This is a strategic, high-impact role that blends expert delivery, pre-sales leadership, service design, and thought leadership. You will … define how Methods supports clients across IT operations, automation, service management, and digital service excellence, while shaping future strategy and building capability across the organisation. The Role: As a Domain Expert, you will act as Methods' senior authority for IT Operations & Service Excellence. You will: Lead discovery ...

Service Designer My Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across ...

initial 12-month contract - hybrid, up to 3 days a week on-site in Manchester. Skills & Experience : Demonstrate best practice: in user centred design, for digital and non-digital interactions Work with User Researchers to plan and develop research activities that help teams to better understand users. Experience working … multi-disciplinary agile teams, including (UR, Content, Service Design, Product, Engineering). Lead evidence based design and identify gaps in user or service understanding. Use a variety of prototyping tools and methodologies, guide others on best practice. Communicate design ideas clearly and facilitate discussions. Champion ...

Bristol Contract: Maternity cover (9-12 months) Start: ASAP Rate: £350 - £450 depending on experience The Role We're partnering with a well-established, design-led digital business to find an experienced Product Designer for a maternity cover contract. You'll join a mature product environment, working closely with … deliver high-quality, user-centred digital experiences. This role is ideal for a Product Designer who can hit the ground running, confidently own design workstreams, and thrive in a fast-paced, collaborative setting. What You'll Be Doing Owning end-to-end product design across discovery through ...

public sector. The organisation values collaboration, inclusion, and work-life balance, and actively supports continuous learning and professional development through access to training, modern design tools, and supportive multidisciplinary teams. The consultancy works closely with government departments and public sector bodies to design and deliver high-quality, accessible … passionate about applying GDS and GOV.UK standards . You will work within agile, multidisciplinary teams alongside researchers, developers, product managers, and stakeholders. Role Responsibilities Design intuitive, accessible, and user-centred digital interfaces aligned to the GDS Service Manual and GOV.UK Design System . Produce low- and high ...

target architecture , including cloud platforms, integration patterns, data flows, security, and non-functional requirements. Provide hands-on architectural leadership where needed (e.g. design reviews, assurance, shaping delivery approaches), without being a primary coder. Establish and uphold engineering standards , technical governance, and best practices across the programme. Work closely with … leading greenfield or major transformation programmes from discovery through delivery. Strong understanding of: Cloud-native architectures (AWS, Azure, or GCP) Platform and integration design (APIs, messaging, interoperability) DevOps, CI/CD, and modern operating models Security-by-design and data protection Comfortable working within multi-supplier ecosystems ...

experience as a Content Designer, UX Writer, or similar role within government or public-sector digital services. Strong working knowledge of GDS standards, GOV.UK design system, and service assessment requirements. Ability to create clear, concise, accessible content for complex services. Experience working in agile, multidisciplinary teams. Understanding … with evidence. Desirable Experience contributing to discovery, alpha, beta, and live phases. Familiarity with prototyping tools (e.g., Figma, Sketch, or similar). Understanding of service design principles. Experience working with technical teams on APIs, workflows, or back-end processes Reasonable Adjustments: Respect and equality are core values ...

Qualification The Solutions Architect role at Impetus is critical, as we design cutting-edge solutions for some of the biggest global enterprises. Our SAs drive customer success by aligning business goals with IT services, software products, platforms, and infrastructure. They are creative problem solvers who collaborate closely with clients … role in helping customers make the right technology choices, ensuring both immediate and long-term success. The Skills You’ll Need: Experience in architecture & design and consulting services focused on enterprise solutions, data analytics platform, lake houses, data engineering, data processing, data warehousing, ETL, Hadoop & Big Data. Experience ...

multi-disciplinary team. Key Responsibilities: Lead the development of performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging … varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation, and cleansing of data. Use Power BI, Google Analytics, Looker Studio, and Azure Data Services to build dashboards and performance reports. Leverage BigQuery and Google Tag Manager for advanced ...

Providing roadmaps and timelines of completion for project work with strategic insight. Supervision and collaboration on; designing, conducting, analysing, and reporting on user-centered design research and usability testing including identification of user needs and goals, task and workflow modelling, ethnography and persona development as well as rapid iterative … research team and assume responsibility for outputs/deliverables Working alongside the Digital Performance & Optimisation Lead to define, implement and champion user centered design strategy and processes Ownership of the SME Customer Research Panel - recruitment, engagement and controls Designing and conducting usability research both online and in the field ...