476 to 500 of 610 ServiceNow Jobs in the UK

drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 7 + Years Key responsibilities Responsible for requirement gathering, process design and configuration/customization of ServiceNow IRM Platform Work in capacity of ServiceNow IRM Business Analyst in client engagements Create High-level & low-level technical design documents and participate in architecture design for deployment. Ability to … and SecOps solutions as and when needed. Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform Assess as-is IRM processes for maturity and automation on ServiceNow platform Knowledge of Advance risk management and continuous control monitoring. Create & execute test plans and participate in … Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies. Experience of working on Scripting in ServiceNow. Skills Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory) Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation. Experience in JavaScript, API, Web Services Working knowledge More ❯

I am currently working with an Insurance client in London who are looking for an IT Support Analyst to join their team. Responsibilities: Deliver 1st and 2nd line support, resolving technical issues and maintaining high service availability. Handle incidents, service More ❯

We're hiring a Digital Support and Service Manager to lead our hosting and web application support team. This is a key role where you'll be the main point of contact for our clients' technical support needs. You'll More ❯

Job Title: Software Engineer Job Type: Contract Location: Remote Key Responsibilities Gather and analyze integration requirements and translate them into SnapLogic solutions. Design, develop, and maintain SnapLogic pipelines for diverse integration needs. Deploy, test, and optimize integration workflows for efficiency More ❯

also be involved in process improvement and contributing to governance forums. Essential skills: Extensive experience in a similar Configuration Manager/Analyst/Consultant role Extensive CMDB improvement experience ServiceNow experience? Experience with CI Data Analysis Experience creating and improving dashboards within ServiceNow Nice to have skills: Advanced Excel PowerBI Regulated industry experience This is an exciting opportunity to join More ❯

The successful candidate will have the following experience: 2-5 years of experience in a Service Desk/IT Support role Excellent customer service skills and a professional manor ServiceNow experience on a busy Service Desk A good understanding of ITIL Experience with laptop builds and good understanding of the Hardware Asset Management life cycle within ServiceNow This is an More ❯

Job Title: Solution Architect – ServiceNow Location: North West (Hybrid – 2- 3 Days Onsite Required ) Contract Type: 6 Months (Outside IR35) I'm currently working with a key client who is looking for an experienced Solution Architect to support a major digital transformation programme. This is a fantastic opportunity to join a high-profile organisation as they continue to develop and … scale their enterprise technology platforms. We're specifically looking for someone with deep experience across ServiceNow and Microsoft Power Platform , with a strong architectural mindset and the ability to lead cross-functional delivery. Role Overview As the Solution Architect, you'll be responsible for designing and overseeing the delivery of complex, scalable solutions that align with the client's enterprise … role and will suit someone who thrives in a fast-paced, high-impact environment. Key Responsibilities Lead end-to-end solution design across transformation workstreams Provide architectural direction for ServiceNow implementations, especially in: Strategic Portfolio Management (SPM) Health & Safety (H&S) Integrated Risk Management (IRM) Human Resources (HR) Drive enterprise adoption of Microsoft Power Platform (Power Apps & Power Automate) Define More ❯

join our Financial Services client’s Continuous Improvement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics 365, and other internal tools. This position is well-suited to someone early in their IT, systems, or operations career who is comfortable learning new tools, enjoys problem-solving … the drive to spot inefficiencies and suggest smarter ways of working. Key Responsibilities Identify process inefficiencies and put forward recommendations to resolve them. Configure and manage platforms including Jira, ServiceNow, Dynamics 365, and other internal systems. Provide 1st line support for business-critical applications, ensuring issues are resolved quickly and effectively. Support and maintain API integrations and smooth data flows … documentation of processes, system configurations, and best practices. Skills & Experience Technical exposure gained through studies, IT systems administration, or 1st line support. Familiarity with business platforms such as Jira, ServiceNow, or Dynamics 365. Comfort with API integrations and system configuration. Strong attention to detail and a structured, problem-solving mindset. A natural drive to spot inefficiencies and seek out process More ❯

join our Financial Services client’s Continuous Improvement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics 365, and other internal tools. This position is well-suited to someone early in their IT, systems, or operations career who is comfortable learning new tools, enjoys problem-solving … the drive to spot inefficiencies and suggest smarter ways of working. Key Responsibilities Identify process inefficiencies and put forward recommendations to resolve them. Configure and manage platforms including Jira, ServiceNow, Dynamics 365, and other internal systems. Provide 1st line support for business-critical applications, ensuring issues are resolved quickly and effectively. Support and maintain API integrations and smooth data flows … documentation of processes, system configurations, and best practices. Skills & Experience Technical exposure gained through studies, IT systems administration, or 1st line support. Familiarity with business platforms such as Jira, ServiceNow, or Dynamics 365. Comfort with API integrations and system configuration. Strong attention to detail and a structured, problem-solving mindset. A natural drive to spot inefficiencies and seek out process More ❯

1st Line/2nd Line Support Engineer (IT Support, Windows, Mac OS, ServiceNow, Azure) £200/day Inside IR35 Onsite in Leamington Spa A 1st Line/2nd Line Support Engineer (IT Support, Windows11) is required by a global leader in its field, offering an exceptional working environment and cutting-edge tech. This is a 6-month contract Inside IR35 … to be considered: Proven track record in a 1st line/2nd Line Support Engineer or IT Support role Hands-on experience supporting Windows 11 environments Proficient in using ServiceNow for incident and service management Youll also need to be comfortable supporting Microsoft 365 applications such as Outlook, Teams, Word and Excel, and ideally have experience supporting Poly/Logitech … looked upon favourably. In this role, youll provide on-site 1st Line/2nd Line desktop support across Windows and Mac environments, managing user accounts and resolving incidents through ServiceNow . You'll troubleshoot hardware, system, and network issues, support Microsoft 365, and maintain Poly/Logitech video conferencing setups. On occasion, youll be asked to cover support at the More ❯

join our Financial Services client’s Continuous Improvement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics 365, and other internal tools. This position is well-suited to someone early in their IT, systems, or operations career who is comfortable learning new tools, enjoys problem-solving … the drive to spot inefficiencies and suggest smarter ways of working. Key Responsibilities Identify process inefficiencies and put forward recommendations to resolve them. Configure and manage platforms including Jira, ServiceNow, Dynamics 365, and other internal systems. Provide 1st line support for business-critical applications, ensuring issues are resolved quickly and effectively. Support and maintain API integrations and smooth data flows … documentation of processes, system configurations, and best practices. Skills & Experience Technical exposure gained through studies, IT systems administration, or 1st line support. Familiarity with business platforms such as Jira, ServiceNow, or Dynamics 365. Comfort with API integrations and system configuration. Strong attention to detail and a structured, problem-solving mindset. A natural drive to spot inefficiencies and seek out process More ❯

join our Financial Services client’s Continuous Improvement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics 365, and other internal tools. This position is well-suited to someone early in their IT, systems, or operations career who is comfortable learning new tools, enjoys problem-solving … the drive to spot inefficiencies and suggest smarter ways of working. Key Responsibilities Identify process inefficiencies and put forward recommendations to resolve them. Configure and manage platforms including Jira, ServiceNow, Dynamics 365, and other internal systems. Provide 1st line support for business-critical applications, ensuring issues are resolved quickly and effectively. Support and maintain API integrations and smooth data flows … documentation of processes, system configurations, and best practices. Skills & Experience Technical exposure gained through studies, IT systems administration, or 1st line support. Familiarity with business platforms such as Jira, ServiceNow, or Dynamics 365. Comfort with API integrations and system configuration. Strong attention to detail and a structured, problem-solving mindset. A natural drive to spot inefficiencies and seek out process More ❯

join our Financial Services client’s Continuous Improvement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics 365, and other internal tools. This position is well-suited to someone early in their IT, systems, or operations career who is comfortable learning new tools, enjoys problem-solving … the drive to spot inefficiencies and suggest smarter ways of working. Key Responsibilities Identify process inefficiencies and put forward recommendations to resolve them. Configure and manage platforms including Jira, ServiceNow, Dynamics 365, and other internal systems. Provide 1st line support for business-critical applications, ensuring issues are resolved quickly and effectively. Support and maintain API integrations and smooth data flows … documentation of processes, system configurations, and best practices. Skills & Experience Technical exposure gained through studies, IT systems administration, or 1st line support. Familiarity with business platforms such as Jira, ServiceNow, or Dynamics 365. Comfort with API integrations and system configuration. Strong attention to detail and a structured, problem-solving mindset. A natural drive to spot inefficiencies and seek out process More ❯

meeting tools like Webex and Jabber Assisting in scheduling team resources for meeting support and perform system quality checks Monitoring and addressing support requests submitted via email, Jabber, and ServiceNow Troubleshooting and escalate issues with AV systems, and utilising RRS, TMS, and other systems for AV requests and activities tracking Coordinating team rota, meetings, and events and managing ServiceNow tickets … will also work to collaborate with colleagues on technical support, including: Providing support for hardware, software, mobile devices, and peripherals Monitoring and managing call queues from internal ticketing system (ServiceNow), promptly recording, tracking, and closing service incidents Taking ownership of technical issues, resolving them efficiently and effectively Qualifications and skills 2+ years of relevant experience, demonstrating ambition and motivation ITIL More ❯

Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobile device management (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency Outstanding interpersonal and customer service skills, with the ability to support high-profile users Key … line desktop support to traders, front-office staff, and VIP users Troubleshoot hardware, software, and bespoke application issues efficiently Manage and resolve incidents using service desk tools (Avanti preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and deploy desktops, laptops, and mobile devices using More ❯

work across process, systems, and stakeholder functions to drive operational efficiency and measurable business improvements. This role will support and lead initiatives focused on internal applications such as CRM, ServiceNow, and quoting and billing platforms. You will work closely with stakeholders, product owners, and a growing software development team to translate business requirements into high-impact, well-defined deliverables. The … to work in the UK without sponsorship and able to meet SC clearance requirements Comfortable working from the Solihull office three days per week Tools and Technologies Soho CRM, ServiceNow, quoting and billing systems Microsoft Visio, Excel, Word, Outlook (url removed), Slack, Whimsical, Microsoft Teams Salary and Benefits Salary between £55,000 and £70,000, depending on experience 25 days More ❯

As an IT Asset & Configuration Analyst , you will be responsible for maintaining the accuracy and integrity of Evris IT Asset Database and Configuration Management Database (CMDB). Youll manage IT assets throughout their lifecycle, ensuring governance, compliance, and cost efficiency More ❯

At Convergence Group, we've spent the last 20 years building a business that lasts - powered by resilience, continuous improvement, and a product-led mindset. Now, we're scaling fast and shaking up an industry that's ripe for innovation. More ❯

Asset and Configuration Management Lead Day Rate: £500 p/d Outside IR35 Contract Length: 6-month (project based, may be scope for extension) Location: Remote, UK only. Potential on-site visits may be required very ad-hoc (London) Essential More ❯

Job Title: Solution Architect - ServiceNow Location: North West (Hybrid - 2- 3 Days Onsite Required ) Contract Type: 6 Months (Outside IR35) I'm currently working with a key client who is looking for an experienced Solution Architect to support a major digital transformation programme click apply for full job details More ❯

focused IT support services across the organisation. This role oversees daily Service Desk operations, manages performance, and drives continuous improvement, with a strong emphasis on the effective use of ServiceNow for incident, request, and change management. This is an excellent opportunity for an experienced Service Desk Team Leader ready to step up into a managerial role, or for an established … Service Desk Manager looking for a new challenge. The ideal candidate will have proven leadership skills, hands-on experience with ServiceNow in a busy support environment, and a solid understanding of ITIL processes. Key responsibilities include managing daily operations such as ticket triage, workload distribution, and shift planning, as well as acting as the escalation point for complex incidents. The … closely with Infrastructure, Field Support, and Applications teams to deliver seamless service and maintain effective communication with stakeholders across the business. The role further involves maximising the value of ServiceNow through workflow improvements, reporting, and automation, while also promoting knowledge sharing, self-service adoption, and the development of support documentation. Candidates should be educated to A Level standard and bring More ❯

focused IT support services across the organisation. This role oversees daily Service Desk operations, manages performance, and drives continuous improvement, with a strong emphasis on the effective use of ServiceNow for incident, request, and change management. This is an excellent opportunity for an experienced Service Desk Team Leader ready to step up into a managerial role, or for an established … Service Desk Manager looking for a new challenge. The ideal candidate will have proven leadership skills, hands-on experience with ServiceNow in a busy support environment, and a solid understanding of ITIL processes. Key responsibilities include managing daily operations such as ticket triage, workload distribution, and shift planning, as well as acting as the escalation point for complex incidents. The … closely with Infrastructure, Field Support, and Applications teams to deliver seamless service and maintain effective communication with stakeholders across the business. The role further involves maximising the value of ServiceNow through workflow improvements, reporting, and automation, while also promoting knowledge sharing, self-service adoption, and the development of support documentation. Candidates should be educated to A Level standard and bring More ❯

seeking an experienced Infrastructure Programme Manager to lead the successful delivery of complex technology programmes across enterprise infrastructure. The role requires a strong delivery mindset, deep technical understanding of ServiceNow, Google Cloud Platform (GCP), and End User Computing (EUC). The ideal candidate will have the proven ability to drive outcomes in fast-paced environments. Responsibilities Govern end-to-end … cost-effective delivery, while proactively identifying and mitigating delivery risks Act as the bridge between technology teams, vendors, and senior stakeholders, translating business requirements into actionable delivery plans Oversee ServiceNow platform initiatives, ensuring effective workflow automation, governance, and operational efficiency Drive adoption and optimisation of GCP services, ensuring cloud-first strategies deliver measurable value Champion EUC transformation programmes, enhancing end … accountability, and a culture of continuous improvement Requirements Minimum of 7 years' experience in Infrastructure Project Management,delivering complex, multi-stream infrastructure programmes in large organisations Strong expertise in ServiceNow implementation and integration for enterprise IT operations Practical understanding of Google Cloud Platform services, architectures, and delivery models Experience delivering EUC transformation, including device lifecycle management, virtual desktop solutions, and More ❯

seeking an experienced Infrastructure Programme Manager to lead the successful delivery of complex technology programmes across enterprise infrastructure. The role requires a strong delivery mindset, deep technical understanding of ServiceNow, Google Cloud Platform (GCP), and End User Computing (EUC). The ideal candidate will have the proven ability to drive outcomes in fast-paced environments. Responsibilities Govern end-to-end … cost-effective delivery, while proactively identifying and mitigating delivery risks Act as the bridge between technology teams, vendors, and senior stakeholders, translating business requirements into actionable delivery plans Oversee ServiceNow platform initiatives, ensuring effective workflow automation, governance, and operational efficiency Drive adoption and optimisation of GCP services, ensuring cloud-first strategies deliver measurable value Champion EUC transformation programmes, enhancing end … of continuous improvement Requirements Minimum of 7 years’ experience in Infrastructure Project Management Proven track record of delivering complex, multi-stream infrastructure programmes in large organisations Strong expertise in ServiceNow implementation and integration for enterprise IT operations Practical understanding of Google Cloud Platform services, architectures, and delivery models Experience delivering EUC transformation, including device lifecycle management, virtual desktop solutions, and More ❯

Agent conversations are prepared, request and made live at appropriate timescales. Ensure relevant resolver/assignment groups are created or updated to reflect teams and interaction method. Back-end ServiceNow or Interactive Email. Ensure on boarding briefs are held with new suppliers to detail expectations and processes. Ensure any reporting requirements for the ELS period are defined and created. Ensure … will be conducted alongside the relevant SME's. Your skills and experience Excellent knowledge and understanding of Service Management. Qualification in ITIL V3 or V4 strongly desired. Knowledge of ServiceNow and Service Validation and Testing or Service Management Acceptance testing an advantage. More ❯