Base pay range ***5 days a week on site*** Are you a problem-solver with a passion for IT? A large and successful organisation is looking for a Technical SupportAnalyst to provide hands-on IT support, troubleshoot technical issues, and ensure the smooth operation of critical systems. Responsibilities: Provide IT support to internal users, resolving … printers, mobile devices, and peripherals. Assist with software and hardware installations, configurations, and maintenance. Monitor and maintain internal networks, servers, and IT systems for efficiency and security. Manage IT support requests via the company’s ticketing system. Set up and configure IT equipment for new employees. Perform upgrades, patches, and maintenance to ensure system stability. Provide user training and … document technical procedures. Skills/Experience Experience in an IT support role, with a solid understanding of IT systems, hardware, and software. Knowledge of Microsoft OS, networking (TCP/IP, DNS, DHCP), and cloud solutions. Familiarity with Active Directory, Exchange, and Office 365. Strong communication skills to support non-technical users. ITIL certification (or willingness to obtain). More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Eden Scott
Social network you want to login/join with: IT SupportAnalyst (2nd line), Edinburgh col-narrow-left Client: Location: Edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 405263d219c9 Job Views: 2 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: We are excited to offer an IT SupportAnalyst - a fantastic opportunity to join the Service Desk team at a well-established company in Edinburgh city centre. The IT team is spread across Edinburgh, Glasgow, and London, providing first, second, and third-line support. Team members are actively involved in planning, delivering, and documenting various IT projects. Role Overview: You will be responsible for maintaining and … and develop IT processes. Provide 2nd line application, OS, and hardware support. Resolve user issues and escalate when necessary. Candidate Profile: Essential : Experience with OS and application deployment, technical support across Windows 10, MS Office, Active Directory, MS Exchange, and iOS configuration. Desirable : Experience with iManage, Citrix, Windscribe, Workshare, Mobile Iron, and Mimecast; Patch Management; Service Desk supportMore ❯
client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a Desktop SupportAnalyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting and successful … market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a Desktop SupportAnalyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide timely and effective … technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktop support for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and software in accordance with More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Tempest Vane Partners
client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a Desktop SupportAnalyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting and successful … market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a Desktop SupportAnalyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide timely and effective … technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktop support for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and software in accordance with More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Tempest Vane Partners
client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a Desktop SupportAnalyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting and successful … market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a Desktop SupportAnalyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide timely and effective … technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktop support for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and software in accordance with More ❯
Beacon's Bottom, England, United Kingdom Hybrid / WFH Options
Tempest Vane Partners
trading power and gas across Europe. The following information provides an overview of the skills, qualities, and qualifications needed for this role. They are currently looking for a Desktop SupportAnalyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting and successful … market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a Desktop SupportAnalyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide timely and effective … technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktop support for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and software in accordance with More ❯
The IT SupportAnalyst will report directly to the Group Head of IT and will be responsible for providing timely and effective desktop support to all staff via the company helpdesk system. Key duties include managing hardware assets and software licenses through IT systems, as well as generating relevant reports. A strong working knowledge of the Microsoft … systems (Windows 11 and above), Sophos Central, and other common office applications is essential. The business utilizes a wide range of IT systems and solutions, all of which the analyst will be expected to support. The role also involves assisting remote staff using VPNs and other remote access tools. The successful candidate will be responsible for configuring and deploying … IT assets in accordance with company policies and standard configurations. Excellent problem-solving and fault-finding skills are critical. The ability to manage and prioritize support requests effectively, while maintaining a focus on business needs, is essential to succeed in this role. Requirements Strong communication skills, both verbal and written Proven customer service experience Familiarity with Microsoft desktop operating More ❯
Social network you want to login/join with: IT Helpdesk Desktop SupportAnalyst, slough col-narrow-left Client: Marlin Selection Recruitment Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Help Desk – Desktop SupportAnalyst Competitive Salary … + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop SupportAnalyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client-first culture, strong values, and forward-thinking approach to technology and service delivery. In … this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone More ❯
Plymouth, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, plymouth col-narrow-left Client: RedRock Resourcing Location: plymouth, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid Working … I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward … thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, manchester col-narrow-left Client: RedRock Resourcing Location: manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid Working … I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward … thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across More ❯
health care, manufacturing, construction, financial services, transport, and hospitality. Our services include IT infrastructure, management, consultancy, cloud services, and security. Our team has extensive experience in IT management and support, storage and data protection, cyber security, and Microsoft 365, ensuring robust and reliable solutions for our clients. Salary Bracket £22,000 - £27,000 (Depending on experience) The number one … goal of everyone in our team is to make our clients exceptionally happy. The Technical SupportAnalyst plays an important role in making sure that happens. The Technical SupportAnalyst handles the first level support requests that come in from our clients. They are the first to touch a helpdesk ticket and make sure that … the issued is handled quickly and the client is informed of what to expect every step of the way. When help is needed the Technical SupportAnalyst can get help from or escalate issues to other members in the Operations Team. The successful candidate should have: · A minimum of 1 year experience working in a busy Technical Service More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, warrington, cheshire col-narrow-left Client: RedRock Resourcing Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid Working) I’m … currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT … function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows More ❯
health care, manufacturing, construction, financial services, transport, and hospitality. Our services include IT infrastructure, management, consultancy, cloud services, and security. Our team has extensive experience in IT management and support, storage and data protection, cyber security, and Microsoft 365, ensuring robust and reliable solutions for our clients. Salary Bracket £22,000 - £27,000 (Depending on experience) The number one … goal of everyone in our team is to make our clients exceptionally happy. The Technical SupportAnalyst plays an important role in making sure that happens. The Technical SupportAnalyst handles the first level support requests that come in from our clients. They are the first to touch a helpdesk ticket and make sure that … the issued is handled quickly and the client is informed of what to expect every step of the way. When help is needed the Technical SupportAnalyst can get help from or escalate issues to other members in the Operations Team. The successful candidate should have: · A minimum of 1 year experience working in a busy Technical Service More ❯
Help Desk – Desktop SupportAnalyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop SupportAnalyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client … culture, strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What … You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with vendors More ❯
Help Desk – Desktop SupportAnalyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop SupportAnalyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client … culture, strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What … You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with vendors More ❯
IT Systems Developer/User SupportAnalyst Join to apply for the IT Systems Developer/User SupportAnalyst role at Howmet Aerospace IT Systems Developer/User SupportAnalyst 6 hours ago Be among the first 25 applicants Join to apply for the IT Systems Developer/User SupportAnalyst role … the global organization to deliver policy and compliance. High expectations in a challenging, process-driven environment. Contribute to team objectives, deliver as an individual and part of the team, support the company's "ever green" strategy, and assist with internal audits. Main Purpose of Job Developer We are seeking a skilled Software Developer and Report Writer responsible for designing … and tools like .NET. Understanding of databases and data structures, especially SQL. Knowledge of version control systems such as Surround. Strong problem-solving, analytical, communication, and teamwork skills. User Support Assist in setting up new user accounts and provide orientation on computer systems and software applications. Maintain knowledge of IT support tools, technologies, and procedures within the organization. More ❯
Job Title - IT Systems SupportAnalyst Department/Sector - Business Travel Job Location - London Salary - £32k Join this highly successful and professional travel company based in the City and put your top IT Analyst skills to the test in this challenging and exciting role! This position will provide all levels of support and build to PC … the company, as well as assisting line managers to review/document and enhance the company's current infrastructure. The ideal candidate should have a proven history within IT Support and display the willingness and commitment to succeed within the role. They must be able to work successfully both as part of a team and individually, be flexible, communicate … integrity/security of the Company's information resources/data assets Maintain and enforce applicable departmental standards and procedures Maintain a personal level of technical and business expertise Support the Company's servers and networks servicing the Head Office, Remote Users and other Operational Locations Configure and install new computer hardware and software. Help research solution specific hardware More ❯
Join to apply for the IT SupportAnalyst II role at The Trade Desk Join to apply for the IT SupportAnalyst II role at The Trade Desk Get AI-powered advice on this job and more exclusive features. The Trade Desk is a global technology company with a mission to create a better, more open … a dynamic and fast-paced environment where technology and creativity intersect. Our IT team plays a crucial role in supporting the infrastructure that powers our global operations. From endpoint support to system administration, we ensure our employees have the tools and support they need to succeed. What you'll do: As an IT SupportAnalyst II … you will: Provide hands-on support for endpoint devices (PCs, Macs, mobile devices) through face-to-face, phone, and remote interactions. Manage and resolve Helpdesk tickets, ensuring timely and effective solutions. Deploy and maintain hardware and software for new hires and existing staff. Troubleshoot and support telephony, network, and application issues. Assist with user account administration, system access More ❯
Linux/Unix, SQL, FIX, Bash/Python About Our Client The client is a financial market infrastructure company. Job Description Job Overview The primary responsibilities of the Technical Analyst will be maintaining and running client exchange platforms. The operations team currently work a weekly shift rota covering the hours 07:00-18:00. There may also be some … evening and weekend work. Responsibilities and Duties Responsible, along with other operations analysts, for the day-to-day management of the exchange platforms Provide 1st line support to connected clients Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms Support the build-out and configuring of new exchange platforms … Take a lead role in technology client support, including platform delivery management, support and knowledge transfer Raise and deploy changes to support the day-to-day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Be a subject matter expert of the More ❯
Essity B 263.8 (-6.2 SEK) on 14-Jun-2025 17:29 Do you have a background in IT Support? Are you confident working independently while also thriving in a collaborative team environment? If so, our IT SupportAnalyst role at our Trafford Park manufacturing site could be the perfect next step in your career. About the … Role As the on-site IT SupportAnalyst at Trafford Park, you’ll be the go-to expert for second-line support, handling a dynamic mix of software and hardware issues. You’ll also collaborate with our operational technology teams to ensure our manufacturing systems run smoothly and efficiently. You will be joining a successful, collaborative and … friendly team that operates over our UK, Holland, Finland and Sweden manufacturing sites. Your impact won’t stop at Trafford Park— you’ll also provide regular support to our operations in North Wales and Bury, with travel 1–2 days per week when required . You’ll offer remote support and collaborat e across our 9 manufacturing sites More ❯
Join our Team as an IT SupportAnalyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT SupportAnalyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll handle multiple service requests … and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer incidents and … assurance Rewards : Quarterly and annual employee awards, discounts on tech Socials : All-expenses-paid company events Development : In-House Training Academy Wellbeing : 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider More ❯
Join to apply for the IT SupportAnalyst role at nChain 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Overview A quick overview: We are looking for an enthusiastic individual with a passion for IT, for the role of the IT Support Analyst. Reporting to … the IT Support Team Lead, you will be part of the IT Support team, providing technical support and ensuring the smooth running of all IT systems. The IT support team is the central point of contact for all IT-related requests and problems, so the role will include interacting with colleagues across the business. You must … solve technical problems of different types, some easier than others, and will need to identify the problem and develop a plan for resolution. Our aim is to manage IT support requests effectively, respond in a timely manner, achieve customer satisfaction, and ensure continuous service delivery, while balancing policies to promote data security and best practices. The role is based More ❯
Join our Team as an IT SupportAnalyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About The Role As an IT SupportAnalyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll handle multiple service requests … and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key Responsibilities Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer incidents and … assurance Rewards: Quarterly and annual employee awards, discounts on tech Socials: All-expenses-paid company events Development: In-House Training Academy Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who We Are Onecom is an award-winning provider More ❯
Intercity Meppershall, England, United Kingdom Join or sign in to find your next job Join to apply for the 2nd Line SupportAnalyst role at Intercity Intercity Meppershall, England, United Kingdom 6 days ago Be among the first 25 applicants Join to apply for the 2nd Line SupportAnalyst role at Intercity Get AI-powered advice … on this job and more exclusive features. About The Role Advance Your IT Career as a 2nd Line Support Engineer! About The Role Advance Your IT Career as a 2nd Line Support Engineer! Intercity is growing and so can your career. We’re looking for a skilled and motivated 2nd Line Support Engineer to join our high … you’re passionate about solving complex IT issues, supporting a wide range of technologies, and delivering exceptional customer service, this is your opportunity to thrive. As a 2nd Line Support Engineer, you’ll be the escalation point for our 1st Line team, tackling more advanced incidents and requests. You’ll work across a diverse technical landscape from Microsoft More ❯
Job Summary: I am seeking a skilled and proactive 2nd Line IT Support Specialist to deliver technical support across regulated production and laboratory environments. Acting as a key liaison between the IT Helpdesk and end users, you will provide second-line support for business-critical systems and validated devices. Responsibilities include issue resolution, compliance with validation and … quality standards, and ensuring minimal operational disruption. Key Responsibilities: Provide second-line support in regulated areas (e.g., labs, packaging, production systems) Troubleshoot and resolve hardware, software, and infrastructure issues Capture and document detailed incident information Collaborate with senior technical teams and external vendors Support installation/configuration of validated and non-validated systems Assist in patching, updates, and … system maintenance Ensure adherence to validation standards such as CSV, GxP, and 21 CFR Part 11 Maintain accurate support records via the helpdesk system Provide onboarding and training to end users Identify and propose improvements in IT services and system performance Essential Qualifications Recognised IT certifications (e.g., CompTIA A+/Network+/Security+, Microsoft MCSA/MD-100/ More ❯