Job Description Application SupportAnalyst Reporting to the IT Service Delivery Manager, the Application SupportAnalyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be … scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Company application portfolio … to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Highams
Senior Business Systems SupportAnalyst - Acturis Hybrid Working - 1 Day Per Week in Milton Keynes We're looking for an experienced Senior Business Systems SupportAnalyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key SME position … offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. Translate technical upgrades … and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super Users. Create and execute test scripts to support UAT for new features or documentation. Deliver responsive 2nd line support through the internal Acturis helpdesk. Maintain the helpdesk log, ensuring timely resolution More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
Highams
Senior Business Systems SupportAnalyst - Acturis Hybrid Working - 1 Day Per Week in Milton Keynes We're looking for an experienced Senior Business Systems SupportAnalyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key SME position … offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. Translate technical upgrades … and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super Users. Create and execute test scripts to support UAT for new features or documentation. Deliver responsive 2nd line support through the internal Acturis helpdesk. Maintain the helpdesk log, ensuring timely resolution More ❯
Trade Support Business Analyst (6 Month FTC) Job details Location: London Date Posted: 16 July 2020 Category: Investment Management Job Type: Temporary Job ID: Not specified Description Our client is a prestigious name within investment management. Due to a new project, they now need to bring on board … a Trade Support Business Analyst to join their Investment Support team on a 6 month contract basis. The Trade Support Business Analyst will take responsibility for the following duties: Provide detailed analysis and documentation to Middle Office function Coordinate and manage small to medium sized … projects within Trade Support Documenting procedures of existing processes Identification of business gaps and making improvements Development of MI to enhance Client Service, Compliance and Operational Risk functions Representing the Investment Support team on Change projects The Trade Support Business Analyst will meet the following criteria More ❯
About The Role Are you an analytical and detail-oriented professional looking to advance your career in HR systems support? We are seeking a HRIS SupportAnalyst to join our team and play a key role in ensuring the smooth operation of our HR and scheduling systems. … In this role, you will provide first-line support to colleagues, maintain system accuracy, troubleshoot data issues, and assist with system configuration and training. As a valued member of our HR Information Systems (HRIS) team, you'll have the opportunity to build strong relationships across the business, support … and system efficiency. This is a remote working position with occasional meetings in Reading/London. What you'll be doing As our HRIS SupportAnalyst , you will be: Providing first-line support and resolving queries related to HR system processes and functionality. Ensuring accurate and timely More ❯
Role We are currently looking for an IT SupportAnalyst to join our team of associates at Rosewood London. The IT SupportAnalyst is appointed to provide exceptional technical support and manage the day-to-day IT operations within the hotel, including during weekends . … Key expectations of this role are Being the first line of support for hotel guests and associates with their IT requirements and solve any issues. Ensuring the hotel associates are informed and trained on all newly implemented systems, changes to policies and procedures are communicated and adhered to by … all matters relating to hospitality information technology. Profile Strong problem-solving skills with the ability to prioritize and multitask. Having a passion for IT Support and taking ownership of the guest experience. Excellent communication and interpersonal skills. Good understanding of networking fundamentals (e.g., Wi-Fi, LAN, VPN). Knowledge More ❯
Croydon, Surrey, United Kingdom Hybrid / WFH Options
Thomas Ren Associates
A Graduate Technical SupportAnalyst is required for this Financial Software House based in Surrey. This is a fantastic opportunity for a graduate who wants to get into the IT world and/or wishes to progress into software development or testing with a software house specialising in … the world of finance. You will have a degree within Science/Maths/ITand an A-level Maths qualification. As a technical supportanalyst your role would be to provide technical support for the external and internal clients by being their first point of contact for … have a strong academic background. although not essential any programming experience in C#, .NET, React.js, and SQL DBA Skills, Internet technologies and Windows Server support wpuld be beneficial The role will be based in Croydon and offers a hybrid working approach of two days per week in the office. More ❯
Norwich, England, United Kingdom Hybrid / WFH Options
VoiceHost Limited
committed to continually enhancing the user experience with innovative products and services. Role Description This is a full-time hybrid role for a Technical SupportAnalyst, based in Norwich with some work from home flexibility. The Technical SupportAnalyst will be responsible for providing technical support … addressing customer inquiries through various communication channels. The role involves working closely with other teams to enhance product functionality and user experience. Qualifications Technical Support and Troubleshooting skills Customer Support and Customer Satisfaction skills Strong Analytical Skills Excellent written and verbal communication skills Ability to work independently and More ❯
norwich, east anglia, united kingdom Hybrid / WFH Options
VoiceHost Limited
committed to continually enhancing the user experience with innovative products and services. Role Description This is a full-time hybrid role for a Technical SupportAnalyst, based in Norwich with some work from home flexibility. The Technical SupportAnalyst will be responsible for providing technical support … addressing customer inquiries through various communication channels. The role involves working closely with other teams to enhance product functionality and user experience. Qualifications Technical Support and Troubleshooting skills Customer Support and Customer Satisfaction skills Strong Analytical Skills Excellent written and verbal communication skills Ability to work independently and More ❯
Job Description Application SupportAnalyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application SupportAnalyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day operational support for … will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Clients application portfolio … to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide More ❯
BREAKTHROUGH OPPORTUNITY: IT SUPPORTANALYST Location: Central London - 5 days on-site Salary: £40,000-£45,000 + Excellent Benefits About Our Client Our client, a POWERHOUSE in UK-based private real estate investment, is searching for their FIRST-EVER in-house IT SupportAnalyst to … Impact & Responsibilities As the PIONEERING IT professional in this dynamic organization, you'll have the power to: BE THE TECH SUPERHERO - Deliver LIGHTNING-FAST support that keeps the business running at peak performance COMMAND THE ROOM - Ensure FLAWLESS presentations and video conferences that drive multi-million pound decisions SPEARHEAD … ENTIRE COMPANY - Become the GO-TO EXPERT for all things Microsoft 365 and beyond BUILD A LASTING LEGACY - Create the technological foundation that will support years of business growth FORGE POWERFUL PARTNERSHIPS - Cultivate game-changing relationships with top-tier technology vendors ELIMINATE TECH OBSTACLES - Crush system issues before they More ❯
BREAKTHROUGH OPPORTUNITY: IT SUPPORTANALYST 🚀 Location: Central London – 5 days on-site Salary: £40,000-£45,000 + Excellent Benefits 🏢 About Our Client Our client, a POWERHOUSE in UK-based private real estate investment, is searching for their FIRST-EVER in-house IT SupportAnalyst to … Impact & Responsibilities As the PIONEERING IT professional in this dynamic organization, you'll have the power to: 🛡️ BE THE TECH SUPERHERO – Deliver LIGHTNING-FAST support that keeps the business running at peak performance 🎯 COMMAND THE ROOM – Ensure FLAWLESS presentations and video conferences that drive multi-million pound decisions 🚀 SPEARHEAD … ENTIRE COMPANY – Become the GO-TO EXPERT for all things Microsoft 365 and beyond 🏆 BUILD A LASTING LEGACY – Create the technological foundation that will support years of business growth 🤝 FORGE POWERFUL PARTNERSHIPS – Cultivate game-changing relationships with top-tier technology vendors ⚡ ELIMINATE TECH OBSTACLES – Crush system issues before they More ❯
Join our Team as an IT SupportAnalyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT SupportAnalyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft … of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise … employee awards, discounts on tech Socials : All-expenses-paid company events Development : In-House Training Academy Wellbeing : 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom More ❯
Job Title: Payments Technical SupportAnalyst Location: London (2-3 days per week) Contract Type: 12 months Day rate: £405pd inside IR35 We are looking for a highly analytical Payments Technical SupportAnalyst to join one of our Financial Services clients to support their non … technology aspects of non-production environments for payments applications, including central payments services and instant payments systems. * Ensure environment stability, availability, and readiness to support development, testing, and integration activities. * Collaborate with business SMEs and IT teams across a complex matrix structure to deliver high-quality solutions. * Analyse and More ❯
IT SupportAnalyst - On-Site | Near Sheffield | Up to £29k Are you looking to make the step up in your IT career with a company that values collaboration, continuous learning, and long-term progression? I'm working with a well-established and rapidly expanding business based just outside … Sheffield, who are seeking an enthusiastic IT SupportAnalyst to join their close-knit and supportive team. This is a hands-on, on-site role ideal for someone who thrives in a busy environment and is ready to take the next step in their career. As part of … is playing a central role in the company's ongoing growth. You'll be working alongside an experienced and close-knit team, helping to support a user base of several hundred people across multiple offices. No two days are the same in this role, you'll be providing end More ❯
2nd Line SupportAnalyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided … you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line SupportAnalyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on … First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with specialist support teams for resolution. The Requirements Security (SC Clearance) or able to achieve. A good technical working knowledge of SQL, Wintel, Messaging, and Patching would More ❯
2nd Line SupportAnalyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided … you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line SupportAnalyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on … First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with specialist support teams for resolution. The Requirements Security (SC Clearance) or able to achieve. A good technical working knowledge of SQL, Wintel, Messaging, and Patching would More ❯
Job Title: BTS SupportAnalyst Intern Location: Maidenhead Contract: 12 Month Hybrid Hours: 37.5 hours Rates: £13.50 per hour Job Description SRG are looking for a supportanalyst to join a leading pharmaceutical company based in Maidenhead. This work will provide an excellent opportunity to gain … day-to-day activities. The role will provide an opportunity to build a variety of skills in your own personal development. You will actively support the Business Technology Solutions, Office of Ethics and Compliance and Documentation Center teams, and be responsible for coordinating deployment activities for the UK business … teams on the Veeva platform and the Master approval tool; providing first line support to users; where accuracy, pace and responsiveness are key. Duties and Responsibilities Responsible for end-user administration of key head office and In-Field team (IFT) platforms solutions such as, Veeva CRM and Align, Master More ❯
Job Title: Payments Technical SupportAnalyst Location: London (2-3 days per week) Contract Type: 12 months Day rate: £405pd inside IR35 We are looking for a highly analytical Payments Technical SupportAnalyst to join one of our Financial Services clients to support their non More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Robert Half
Application SupportAnalyst-.NET/SQL (Leading Bank!) Are you looking to work for a TOP Company? Application SupportAnalyst (MUST HAVE .NET And SQL) Do you want FULL autonomy to drive improvements and want to have responsibility for the Platform within a very well established … world leading investment bank? Do you have strong .NET, SQL, Unix/Linux, T-SQL, Scripting? Do you want to become a Technical Business Analyst? THIS IS A TOP BANK TO WORK FOR!!!! Are you fed up with micro-management and want to have a BIG DIFFERENCE? If so … banking? or already working in insurance, fintech? And want to work in a extremely secure bank? This is an exciting time for an Application SupportAnalyst to progress into a Technical Business Analyst. There are large projects and complex projects on offer the next 5+years! HQ in Liverpool More ❯
Employment Type: Permanent, Work From Home
Salary: High Pension, Medical Care, 25 days holidays
Job Description Infrastructure Network SupportAnalyst We are looking for an experienced Network and Infrastructure SupportAnalyst with at least 5 to 7 years solid hands-on expertise. Must be able to technically as well as manage all the day to day tasks as part of More ❯
The Apps SupportAnalyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others … businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities: The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations. Utilizes good understanding of apps support procedures and concepts … stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation. Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals. Act as a liaison between users/traders, interfacing internal technology groups and vendors Participates in More ❯
Worksop (Explore Way, S80 3FD) Salary: Competitive base + Benefits & Car Allowance Job Type: Permanent This is an important position for a dedicated SAP SupportAnalyst to join a well-established engineering and construction company based in North Nottinghamshire. The Job role will be based at our Centre … Excellence for Modern Construction site in Worksop but may require visits to our other sites (offices, manufacturing & project sites) as required to deliver/support our IT demands. Overview We are seeking a motivated SAP SupportAnalyst to join our dynamic team to provide our SAP users … technical/procedural support for our SAP systems. In this role you will be responsible for troubleshooting, diagnosing, and resolving SAP related issues, as well as providing guidance and training to end-users. You will collaborate closely with our SAP team (onshore/offshore), business users, and other IT More ❯
VIP 2nd Line SupportAnalyst - £250 to £275 PD - Inside IR 35 Our long-standing client, an FTSE 250 financial services provider, is hiring a VIP 2nd Line SupportAnalyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful … in the provision of Desktop Hardware (currently Desktops, Laptops, Thin Clients) ensuring that a stock of built devices are available for deployment as required. Support Meeting Rooms in terms of break/fix and maintaining updates to hardware/software, keeping it in support and working effectively. Administer … Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a servive desk, service deliver, EUT/EUC environment is a must have Domain industry experience within a financial services or professional More ❯
services. DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide Role Summary To support DXC’s XFI insurance software implemented across London Market, General and Health insurance markets. The support team support sits across an international … tools to provide issue resolution in line with contracted SLA’s as well as helping develop additional functionality as required by clients. A Senior SupportAnalyst will also be expected to provide elements of mentoring and training to team members and to support the role of the … Support manager when required. Key Accountabilities and Responsibilities: Supporting client’s existing configurations and day-to-day queries. Using analytical skills to debug and troubleshoot configuration or systemic issues. Conduct triage and analysis of support requests from the client whilst adhering to contracted SLA’s. Estimation and design More ❯