51 to 75 of 204 Support Analyst Jobs in the UK

IT Support Analyst Henderson Scott have proudly partnered up with a leading, UK based professional services company to support their growth within their Edinburgh Office. Having offices based in all major cities, this is an excellent opportunity for an experienced IT Support Analyst to join … the small team and be able to make a difference. The Role: Provide exceptional 1st Line support to staff. Work with 2nd Line for ticketing escalation support. Set up computer hardware and install business software. Escalate support incidents when necessary. Meet customer service levels. Perform technical support more »

Business Application Support Analyst Location: Home/City of London Department: Business Application Support and Service Desk About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application systems. You'll manage … change requests and be integral to strategic growth and acquisition application integrations. Key Responsibilities: Provide 1st and 2nd line support for selected applications. Manage application support activities: maintenance, administration, testing, and QA. Own the triage process for incidents/problems/change requests. Troubleshoot and resolve application issues more »

Product Support Analyst - Up to £350 per day PAYE - UK Remote - 6 month contract My client, the leading global social media/technology organisation, are looking to recruit a Product Support Analyst to join them on a 6 months contract. Role and Responsibilities: Build technical knowledge … de- bugging Effectively communicate technical resolutions, workarounds, and product confusions to the sales and account team Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met Identify opportunities to optimize and automate workflows and support processes Essential Skills … and Experience: 5+ years experience in a Technical Support or other relavant postions 2+ years experience within Advertising technology/AdTech and/or Technology industry Experience with troubleshooting and ticket escalation Experience translating technical concepts and solutions to non-technical audiences Experience of using advertising technologies such as more »

Product Support Analyst - Global Social Media Brand - Circa £350 per day PAYE - UK Remote - 6 month contract Overview: My client, the leading global social media/technology organisation, are looking to recruit a Product Support Analyst to join them on a 6 months contract. Role and … de- bugging Effectively communicate technical resolutions, workarounds, and product confusions to the sales and account team Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met Identify opportunities to optimize and automate workflows and support processes Essential Skills … and Experience: 5+ years experience in a Technical Support or other relevant positions 2+ years experience within the Advertising technology/AdTech and/or Technology industry Experience with troubleshooting and ticket escalation Experience translating technical concepts and solutions to non-technical audiences Experience of using advertising technologies such more »

Implementations Support Analyst Our client based in Sheffieldis currently looking for an Implementations Support Analyst. You will be supporting the Implementation Manager in day-to-day activities in addition to supporting API and Partner integrations and supporting customers internally and externally on new business onboarding. Skills and … Responsibilities: Manage Implementation setup portal Review new requests merge and push live within agreed SLAs Overall organisation of the setup portal Manage the implementation support queue on Zendesk to assist the internal support team and customers. Attend internal and external implementation calls to support Implementation Manager where … Hybrid working How to Apply if you’re Interested in this Job: If this sounds like your perfect role, click Apply without delay! Implementations Support Analyst more »

Trade Support Analyst Leading UK HNW/UHNW Investment & Wealth Manager, based Central London £50,000 - £55,000 + Excellent Package and Bonus This is an excellent opportunity for an experienced Trade Support Analyst to join a leading UK Wealth Manager in their Investment and trade … support team. Working with their Trade Support team, you will play a key role in the day-to-day execution and management of trades for the firm. Your role will include: Ensure securities are tradeable across all Platforms via Fund Matrix. Ensure up-to-date fees are available … a timely manner. To be successful in this role, you should have experience of the following: At least 3 years in a similar Trade Support role, ideally gained within a similar Brokerage, Wealth or Investment Management firm. Strong numerical and analytical skills, with excellent knowledge of UK regulatory requirements more »

Purpose: We are looking for a Support Analyst to join our IT Service Desk. The successful candidate will be a confident and enthusiastic individual who is proactive and has a desire to deliver excellent IT support whilst offering a very high standard of customer service. As a … Support Analyst, you will be responsible for assisting clients with IT support issues and other related queries. You will need to be able to manage and prioritise your own workload whilst ensuring you work well within an already well-established team. You will be provided with a … requirement to visit our Bristol office at least once per week or as otherwise required. Duties/Responsibilities: Logging all issues into the IT Support ticketing system ensuring all of the relevant information and detail is logged appropriately. Be available to take telephone calls from our clients and confidently more »

The Role: PIB Schemes & Affinities division are recruiting for a dynamic and experienced Application Support Analyst to join the Application Support Team. Reporting to the Application Support Manager, the Application Support Analyst role would suit someone looking to build on their IT/Application … support experience while working for one of the UKs fastest growing insurance businesses. The Schemes &... more »

Charles River (customisation, upgrades, new workflows, long term solutions to issues, relationship management of Charles River as a vendor), however could be there to support further business knowledge growth on other projects which may include Investment Risk, Performance, Data, Distribution and Regulation. Will be a Support Analyst/Business Analyst - starting off with 70% Support/30% Business Analysis, with the intention to move to 60%/40% over time. Putting a new service in place so that there will also be some external support service for CR to back this person up. … Users based in London and Edinburgh. Tasks will include issue resolution, training, some trade floor support, and business analysis work on projects. Handling escalated issues relating to applications or services through to resolution. Proactively perform maintenance activities, while deploying and documenting technical solutions. Maintain a strong relationship with a more »

Job Description Sysco are currently recruiting for an EUC Support Analyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. Asa the EUC Support Analyst it is your responsibility to provide both onsite and remote … 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is on site 4 days per week in the Ashford office so you must live local to Ashford. Flexibility will be required … travel around the London/South offices and travel expenses will be reimbursed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk more »

Job Description Sysco are currently recruiting for an EUC Support Analyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. Asa the EUC Support Analyst it is your responsibility to provide both onsite and remote … 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is on site 4 days per week in the Ashford office so you must live local to Ashford. Flexibility will be required … travel around the London/South offices and travel expenses will be reimbursed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk more »

Role: Customer Support Analyst Location: Home/Sheffield (Hybrid) Salary: £25-30,000 plus benefits We are looking to recruit a Support Analyst to provide helpdesk support, platform configuration and other services to our customers. Responsibilities: First and second line support responsibility, ensuring that more »

Role: Customer Support Analyst Location: Home/Sheffield (Hybrid) Salary: £25-30,000 plus benefits We are looking to recruit a Support Analyst to provide helpdesk support, platform configuration and other services to our customers. Responsibilities: First and second line support responsibility, ensuring that more »

Support Analyst, German Speaking Customer Success, Engineering Information Management (EIM) UK, home or office based. About the role The Idox Group is an AIM-listed plc, a multinational company with a UK HQ and an international outlook. We build software for government and industry to work better and … and honed with technological advances and smart applications. For our Engineering Information Management team, we are looking for a software specialist, experienced in application support and customer service, able to inspire confidence in our clients and in our Idox colleagues. You should be confident in developing actively constructive relationships … conveying meaning between our teams and our customers, helping to diagnose problems and mobilise the right resources to fix them. To apply for this Support Analyst role, you should enjoy working as part of a team and, as the role is predominantly customer facing, it is essential to more »

Senior Support Analyst Location: London Salary: £90,000 - £110,000 A leading Trading Firm is looking for an experienced Support Analyst to join the team in their London offices. They have a massive global footprint and have amazing market presence. They offer a wide range of … and services to over twenty million customers globally. The successful candidate will be expected to develop and implement lasting technology solutions as well as support the existing application. This is an amazing opportunity to become part of a growing, forward-thinking financial firm. Responsibilities The role will involve providing … 1st/2nd line application support You will be responsible for offering engagement with a range of stakeholders from front to back office Have a 'hands-on' approach to work and a 'can do' attitude Provide ad-hoc reporting tools for business groups On-call, weekend, bank holiday and more »

approaching £280 million and employs around 1,000 people at 19 sites across the country The Position Applications are invited for a Junior IT Support Analyst). This is a full-time permanent position working 40 hours each week Monday to Friday, reporting to the Group IT Manager. … As a Junior IT Support Analyst, the duties and responsibilities will vary based on the IT Departments requirements but will include: Supporting the IT Team, following direction and duties as designated by the Head of Information & Digital Services & Lead Analysts (Training, Scoping and Troubleshooting). Diagnosing and resolving … for users. Administrating user access, create new users and ensure user requirements are met with a consistently high quality of service. Ensuring that each support issue and resolution is adequately documented and tracked from reporting to resolution, including any escalated issues. Handling a mixture of 1st and 2nd line more »

Digital Gurus have partnered with a Global business who are on an exciting D365 Finance & Operations journey. They are looking for a Support Analyst to support their ongoing implementation work. Supporting their internal IT & ERP teams. You will be supporting across EDI and supporting business processes. This … is a great opportunity for someone who has a background in D365 Support and is looking to take their next step with an end user. You will be supporting an incredible business, who are transforming. With opportunities to grow in areas such as Electronic Data Interchange and D365. Working … with external partners to upskill in D365. Key skills: Support/Analyst background. ERP experience - D365 F&O, NAV, Business Central etc. Electronic Data Interchange support/analyst work. EDI mapping and translation tools. Supporting users on the D365 system and training. Strong business processes understanding. more »

Application Support Analyst - London - Hybrid role - £80,000 Harrington Starr have just partnered with a leading Energy Trading company who are looking for a brand new Application Support Analyst to join the team. They are looking for a support professional with a great technical background more »

macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through … plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will … expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software/OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems more »

IT Support Analyst – Asset Manager in the City of London - £40,000 We have a brand-new IT Support Analyst opportunity at Harrington Starr to join an established Asset Manager in the City of London. Our client has offices across the globe and $100Billion currently under … management. You will act as the first line of support for helpdesk tickets, providing both 1st & 2nd line support. However, there will also be an opportunity to be involved in some wider technology projects. Please note this role will require 5days a week onsite in Central London. What are more »

Are you looking for your next challenge as a Desktop Support Analyst? KBC are passionate about driving sustainable change for our planet. We have been working for over 40 years, with 18 offices across the globe, deploying world class technology & expertise in energy & process management shaping the future … working culture that is geared towards both innovation and customer value sustainability. KBC offers a dynamic, challenging and highly rewarding working environment. The Desktop Support Analyst will work as part of the global IT team, to support end-users with their computer hardware or software, requirements as … well as support KBC’s servers, network, printing, and telephony requirements. The individual will be responsible for responding to user enquiries, troubleshooting, and diagnosing problems and will need to be able to work to identify solutions with IT equipment and applications. This is a critical support role assisting more »

Data support Analyst 37,000 - 40,400 Per Annum (depending on experience) 37.5 Hours Per week - Standard Schedule - 5 days on/2 days off Location- Fawley - Hampshire The Business Line is looking for Engineering Focused Data Analyst - MS Excel with VBA understanding or equivalent. About the … role: Primary customer point of contact for ALL questions related to 'Data': data troubleshooting, configuration management support, data heath check monitoring and reporting, data bulk loads for project/new integration/cleansing/updates/migrations, integration specs for inbound & outbound data flow/connector with other systems. … data management tools and processes, MoC data testing and troubleshooting. Position will receive direction and support. This position level would typically include junior Data Support Analyst performing mostly basic tasks. Desired skills and qualifications: Strong level of relational database concepts, ability to write complex SQL queries and scripts more »

Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke – 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages You’ll be responsible … for: 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staff’s IT systems and improving processes You’ll have: At least 6 months experience as an IT Support Analyst Experience with Microsoft Products including Windows and Microsoft 365. more »

Application Support Analyst – COBOL Location: Hybrid, London/Birmingham Salary range £35,000 - £48,000 dependant on experience Role: My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team. You will ensure all Incidents and Service requests logged and more »

Maximo Support Analyst We have an excellent opportunity for a highly motivated and skilled Maximo Support Analyst to join us on a remote working basis for an initial period of 6 months. You’ll be an experienced Maximo Support specialist and will provide 2nd line … support for a Maximo 7.6 environment, undertaking application configuration and testing, data loading, release management and stakeholder management. If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work for a forward-thinking organisation who offer excellent opportunities, please send your more »