Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Randstad Digital
Job Title: Application SupportAnalyst Location: Newcastle upon Tyne Work Mode: Onsite Role Type: Permanent Experience: Graduates or up to 8 years of experience My client, a leading provider of technology solutions within financial services, is seeking an Application Support Analyst. This role involves investigating and resolving business-critical application and infrastructure issues, improving operational efficiency, and … and resilience; manage business continuity processes. Implement changes/releases, enforce change management, and conduct post-change reviews with dev/test teams. Qualifications: Prior experience in global application support (financial services preferred, not essential). A 2.1 degree in Computer Science or a related field from a top-tier university. Excellent communication skills for engaging business stakeholders, end More ❯
Birmingham, West Midlands, England, United Kingdom
RT Recruitment LTD
About Us: We are a growing business based in Birmingham, dedicated to providing high-quality IT support to our staff and clients. Our team values learning, collaboration, and excellent customer service. The Role: We are seeking a proactive Junior IT SupportAnalyst to join our IT team. You will be the first point of contact for technical … issues, helping to keep our systems running smoothly and supporting users across the organisation. Full training and ongoing support will be provided, making this a great opportunity to kickstart your IT career. Key Responsibilities: Provide first-line support for IT issues via phone, email, and in person Set up, configure, and maintain computers, laptops, and mobile devices Troubleshoot … software and hardware problems (Windows and Mac) Assist with the setup of user accounts and access permissions Support basic network and printer issues Maintain accurate IT documentation and asset records Escalate complex issues to senior IT staff Requirements: Enthusiasm for technology and problem-solving Basic understanding of Windows and/or Mac operating systems Good communication skills and a More ❯
About Us: We are a forward-thinking company based in Manchester, committed to providing exceptional IT support to our employees and clients. Our culture is built around teamwork, learning, and continuous improvement. The Role: We are looking for an enthusiastic Junior IT SupportAnalyst to join our growing IT team. You’ll be the first point of … smooth day-to-day operations. This is an excellent opportunity to develop your IT skills and gain valuable experience in a supportive environment. Key Responsibilities: Provide first-line technical support via phone, email, and in person Set up and configure computers, laptops, and mobile devices Troubleshoot hardware, software, and basic network issues Assist with account setup and access permissions … Support printers, scanners, and other office equipment Maintain IT asset records and documentation Escalate complex problems to senior IT staff Requirements: Passion for IT and solving problems Basic knowledge of Windows and/or Mac operating systems Strong communication skills and a can-do attitude Willingness to learn and take on new challenges Right to work in the UK More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Randstad Technologies
Position: IT Support Specialist Location: Norwich, UK Schedule: Hybrid Work type: contract We are seeking an experienced and flexible IT Support Specialist to maintain and troubleshoot critical IT infrastructure, supporting our essential hospital services. Key Responsibilities Server & Network Support: Provide significant support for Microsoft server products (including Windows Server ), data communications, and networking technologies (LAN, TCP …/IP, x400, RS-232). Application Management: Implement and support multi-user applications, including databases and the ICE system. Hardware & End-User Support: Offer practical support for computer hardware, printers, and software applications, and assist users in a similar environment. Database & Web: Maintain and support MS SQL Server and Web Server products. Documentation: Document systems More ❯
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Randstad Digital
Position: IT Support Specialist Location: Norwich, UK Schedule: Hybrid Work type: contract We are seeking an experienced and flexible IT Support Specialist to maintain and troubleshoot critical IT infrastructure, supporting our essential hospital services. Key Responsibilities Server & Network Support: Provide significant support for Microsoft server products (including Windows Server 2003-2012), data communications, and networking technologies … LAN, TCP/IP, x400, RS-232). Application Management: Implement and support multi-user applications, including databases and the ICE system. Hardware & End-User Support: Offer practical support for computer hardware, printers, and software applications, and assist users in a similar environment. Database & Web: Maintain and support MS SQL Server and Web Server products. Documentation More ❯
A large and highly successful business is looking for an accomplished IT SupportAnalyst to join its team based in Uxbridge. Please note this is a fully office based role, you will work on-site 5 days per week. In order to be suitable for this role of significant responsibility, you MUST be a consummate communicator with demonstrable … expertise providing a proactive 1st - 3rd line user and systems support service in a Windows environment. You will have deep experience with Office 365, Windows Server, Azure and Active Directory and will be a natural problem solver with a passion for technology. Key requirements include: Strong background in 2nd and 3rd line IT support and infrastructure management Strong … Azure Solid understanding of networking, firewalls, and security best practices Proven track record of technical project delivery As part of a dynamic team, you will be responsible for the support, maintenance and development of the technical environment. Working with a broad range of technologies you will provide a proactive support service, ensuring systems remain accessible, available and well More ❯
IT Support Technician Job Type: Full-time Location: North Bristol Salary Dependant on Experience We are seeking an IT Support Technician to work for a leading organisation based in North Bristol. This role involves providing timely assistance to end users, delivering high-quality customer service, and collaborating closely with 2nd and 3rd line support teams for issue … escalation and resolution. The ideal candidate will contribute to IT onboarding processes and support the secure recycling and disposal of outdated IT equipment. Day-to-day of the role: Provide responsive 1st line support for hardware, software, and network-related issues. Reset user passwords, unlock accounts, and manage user access permissions. Log, track, and update support tickets … peripherals, and mobile devices. Maintain the IT asset register, including hardware inventory and software licensing. Assist in the creation and maintenance of internal IT documentation and knowledge base content. Support the secure recycling and disposal of outdated IT equipment. Carry out additional admin tasks to support the wider IT support function. Required Skills & Qualifications: Previous experience in More ❯
IT Support Technician Job Type: Full-time Location: North Bristol Salary Dependant on Experience We are seeking an IT Support Technician to work for a leading organisation based in North Bristol. This role involves providing timely assistance to end users, delivering high-quality customer service, and collaborating closely with 2nd and 3rd line support teams for issue … escalation and resolution. The ideal candidate will contribute to IT onboarding processes and support the secure recycling and disposal of outdated IT equipment. Day-to-day of the role: Provide responsive 1st line support for hardware, software, and network-related issues. Reset user passwords, unlock accounts, and manage user access permissions. Log, track, and update support tickets … peripherals, and mobile devices. Maintain the IT asset register, including hardware inventory and software licensing. Assist in the creation and maintenance of internal IT documentation and knowledge base content. Support the secure recycling and disposal of outdated IT equipment. Carry out additional admin tasks to support the wider IT support function. Required Skills & Qualifications: Previous experience in More ❯
IT Support Technician Job Type: Full-time Location: North Bristol Salary Dependant on Experience We are seeking an IT Support Technician to work for a leading organisation based in North Bristol. This role involves providing timely assistance to end users, delivering high-quality customer service, and collaborating closely with 2nd and 3rd line support teams for issue … escalation and resolution. The ideal candidate will contribute to IT onboarding processes and support the secure recycling and disposal of outdated IT equipment. Day-to-day of the role: Provide responsive 1st line support for hardware, software, and network-related issues. Reset user passwords, unlock accounts, and manage user access permissions. Log, track, and update support tickets … peripherals, and mobile devices. Maintain the IT asset register, including hardware inventory and software licensing. Assist in the creation and maintenance of internal IT documentation and knowledge base content. Support the secure recycling and disposal of outdated IT equipment. Carry out additional admin tasks to support the wider IT support function. Required Skills & Qualifications: Previous experience in More ❯
significantly over the coming year. With a strong emphasis on employee wellbeing, they offer a highly competitive salary package complemented by market-leading benefits.We’re currently seeking an IT SupportAnalyst to deliver hands-on technical support across their Edinburgh offices. The ideal candidate will have a solid background in supporting Microsoft technologies, with strong proficiency in More ❯
over the coming year. With a strong emphasis on employee wellbeing, they offer a highly competitive salary package complemented by market-leading benefits. We re currently seeking an IT SupportAnalyst to deliver hands-on technical support across their Edinburgh offices. The ideal candidate will have a solid background in supporting Microsoft technologies, with strong proficiency in More ❯
Edinburgh, York Place, City of Edinburgh, United Kingdom
Morris Sinclair Recruitment
over the coming year. With a strong emphasis on employee wellbeing, they offer a highly competitive salary package complemented by market-leading benefits. We’re currently seeking an IT SupportAnalyst to deliver hands-on technical support across their Edinburgh offices. The ideal candidate will have a solid background in supporting Microsoft technologies, with strong proficiency in More ❯
Eastleigh, Hampshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
employee development, this company offers a collaborative and forward-thinking environment where your technical expertise and problem-solving skills will be highly valued. Your new role As an IT Supportanalyst, you'll be a key part of the second-level support team, providing high-quality technical assistance for point-of-sale software solutions. You'll manage … incoming cases, investigate issues, and guide users through resolution, ensuring a seamless customer experience. While your primary focus will be on application support, you'll also contribute to first-level activities and collaborate with global teams to drive service excellence. This hybrid role is based in Southampton and operates on a rotating 4-on/4-off shift pattern … covering Monday to Sunday between 06:00 and 23:00. Flexibility is essential, with occasional requirements for out-of-hours support, meetings, and training. What you'll need to succeed To thrive in this role, you'll bring: 2+ years' experience in a technical helpdesk or IT support role Strong customer service skills and a proactive mindset Working More ❯
We’re recruiting for a Business Systems SupportAnalyst to join our growing team in Fivemiletown, Co. Tyrone. In this role, you’ll be the go-to subject matter expert for our business systems (especially our ERP) providing support and guidance to end-users. You’ll take the lead on managing incidents, service requests, problems, and changes … Work with vendors, escalate complex issues, and ensure service levels are met. Empower users with guidance, training, and easy-to-use resources. Lead service improvements, run DR drills, and support Lean efficiency projects. Help roll out new ERP features and modules that make our business smarter and faster. What We’re Looking For Hands-on experience with ERP and … improvements, and automation tools. Proactive, adaptable, and ready to make an impact in a fast-moving environment. Essential Skills & Experience Demonstratable experience in an IT Business Systems/Applications support role (ERP or similar). Experience in liaising with third party providers . Proficient in use of Microsoft Suite . IT related Degree or a HNC/HND in More ❯
Eckington, Pershore, Worcestershire, England, United Kingdom
Big Red Recruitment
Do you thrive in complex, process-driven environments where precision counts? Are you comfortable supporting B2B clients in highly regulated sectors? Want to be more than just “support” and actually influence how the product evolves? A growing SaaS company in the utilities sector is looking for a Senior SupportAnalyst to join their collaborative, tech-focused team. … insights into testing and development. Your communication with devs, test leads, and users will help shape the product roadmap. What you’ll be doing Taking ownership of complex, B2B support queries (data, product or compliance-related). Investigating and resolving issues using T-SQL and product knowledge. Communicating with internal tech teams to feed UAT outcomes into fix planning. … Creating and maintaining support documentation and user manuals. What we’re looking for Experience in application or 3rd line support within a regulated or compliance-heavy environment. Strong SQL/T-SQL skills (must be confident querying and interpreting data). Excellent communicator - comfortable working cross-functionally with developers, testers, and clients. Ability to work autonomously and prioritise More ❯
IT Support and Provisioning Analyst £32,000 - £37,000 + bonus and benefits Full Time/Permanent Banbury/3-4 days a week in the office The Role and Company: I am looking for a driven IT Support and Provisioning Analyst to join well established company who continue to grow and invest into their internal … IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support and Provisioning Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of … the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with experience of provisioning and AV support. Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops More ❯
IT Support and Provisioning Analyst 32,000 - 37,000 + bonus and benefits Full Time/Permanent Banbury/3-4 days a week in the office The Role and Company: I am looking for a driven IT Support and Provisioning Analyst to join well established company who continue to grow and invest into their internal … IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support and Provisioning Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of … the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with experience of provisioning and AV support. Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Eclectic Recruitment
Our client, an employer of choice, is currently recruiting for an IT SupportAnalyst to join their team on a full time, permanent basis. Key duties will include: Ensuring all service desk requests are prioritised correctly Reviewing support requests in a timely manner Troubleshooting a range or IT issues Handling requests via phone, web and in person More ❯
Sleaford, Lincolnshire, England, United Kingdom Hybrid / WFH Options
MRI Software
the Sleaford office. MRI Software are looking for a customer-focused individual with 2-3 years of experience in a client-facing role. The opportunity is within our Client Support team based in our Sleaford office, supporting clients with their day-to-day use of the Qube PM software. As a Client SupportAnalyst , you will be More ❯
Summer-Browning Associates is currently supporting our central government client, who is seeking a Policy Development and SupportAnalyst for an initial twelve-month assignment with the option to extend. Location: Hybrid working - London About the role: You will be responsible for analysing, delivering and supporting the improvement of operational process and policies for a Cyber and Information … Security function. The ideal candidate will hold Active SC clearance and have a strong background in Cyber Policy support, with the following skills and experience: Experience in writing and producing policies. Experience of Cyber Standards and Frameworks (ISO27001, NIST, CAF) Experience in Gap Analysis & Business Analysis. Experience of conducting data analysis collection to support policy development. More ❯
Job Title: Service Desk Analyst/1st Line Support Location: Theale, UK Type: Full-Time (Mon-Fri, 40 hours/week) Reports to: Service Desk Manager Overview We're looking for a proactive and customer-focused Service Desk Analyst to join our ServiceNow team. You'll be the first point of contact for technical support, helping … global end users resolve issues via our ServiceNow ticketing system and following IT policies and procedures. In addition to typical 1st line support duties, you'll assist with business engagement activities, such as running virtual 'Tech Bar' sessions and creating user-friendly content like the 'Tech Tuesday' tips newsletter. This role requires strong communication skills, attention to detail, and … a genuine passion for IT support and service excellence. Key Responsibilities Provide first-line IT support for hardware, software, and applications (Windows 10/11, M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in Active Directory Participate in More ❯
Network Support Engineer London Hybrid (2 days onsite) Competitive salary We re working with one of the leading global media network providers. Their high-performance infrastructure underpins collaboration for major film studios and production houses worldwide. They re now looking for a Network Support Engineer to join their London team and deliver first-class technical support across … both networking and bespoke media platforms. The Responsibilities of the Network Support Engineer Provide hands-on support across customer networks, switches, routers, and firewalls. Diagnose and resolve complex connectivity and platform issues, driving root-cause fixes. Install, configure, and maintain equipment both in the core network and at customer sites. Take full ownership of support cases, escalating … projects. Contribute to knowledge base, documentation, and peer reviews. Join the on-call rota (1 week in 8), delivering out-of-hours remote support. Key Requirements of the Network Support Engineer 2 years experience in a technical support, NOC, or network engineering role. Strong networking fundamentals (TCP/IP, VLANs, routing protocols, MPLS). Experience with switches, routers More ❯
Network Support Engineer London | Hybrid (2 days onsite) | Competitive salary We’re working with one of the leading global media network providers. Their high-performance infrastructure underpins collaboration for major film studios and production houses worldwide. They’re now looking for a Network Support Engineer to join their London team and deliver first-class technical support across … both networking and bespoke media platforms. The Responsibilities of the Network Support Engineer Provide hands-on support across customer networks, switches, routers, and firewalls. Diagnose and resolve complex connectivity and platform issues, driving root-cause fixes. Install, configure, and maintain equipment both in the core network and at customer sites. Take full ownership of support cases, escalating … projects. Contribute to knowledge base, documentation, and peer reviews. Join the on-call rota (1 week in 8), delivering out-of-hours remote support. Key Requirements of the Network Support Engineer 2 years’ experience in a technical support, NOC, or network engineering role. Strong networking fundamentals (TCP/IP, VLANs, routing protocols, MPLS). Experience with switches, routers More ❯
Experience as a Support Professional in IT field or as an IT Technical Consultant/3+ Years of relevant experience Knowledge of Microsoft Office, SharePoint, web-based application, handheld RF devices Experience in Prophet ERP system (or very similar), WMS support experience, with financial knowledge & Warehouse Management. Tools knowledge (Prophet ERP, EDI). Help Desk Ticketing System for … issues specific in ServiceNow 24x7 support and Level 3 escalation Detailed JD: • Bachelor’s degree in Computer Science, or Business, or equivalent work experience • Experience as a Support Professional in IT field or as an IT Technical Consultant. • Must be familiar with standard concepts, practices, and procedure for supporting business application in a complex and dynamic operations environment. … Knowledge of Microsoft Office, SharePoint, web-based application, handheld RF devices • Experience in Prophet ERP system (or very similar), WMS support experience, with financial knowledge. • Excellent written and verbal communication and problem solving skills • Excellent learning skills with the ability to quickly pick up new technologies • Excellent communication skills, collaboration skills, self-motivation and must have a strong team More ❯
AV Support Assistant/AV Specialist/Unified Communications Analyst A fantastic opportunity has arisen for a AV Support Assistant/AV Specialist/Unified Communications Analyst to join our London based global law firm on permanent basis. AV Support Assistant/AV Specialist/Unified Communications Analyst Summary: Our clients IT team is … responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients. They devise and implement operational processes and procedures in order to provide reliable and available IT systems to the firm. The team is comprised of a globally-distributed group of Systems Analysts that receive work escalated from the Helpdesk and … may escalate work to the Infrastructure or Applications Support teams. This unique position within the team in our London office will specialise in our meeting and conferencing technologies. AV Support Assistant/AV Specialist/Unified Communications Analyst Key Responsibilities: - Deliver an excellent experience to users of the firm's AV and video conferencing technologies. This includes More ❯