Support Analyst Jobs in the UK

76 to 100 of 129 Support Analyst Jobs in the UK

Application Support Analyst

London, United Kingdom
Confidential
various products that are produced from the refineries. Products traded by Petroineos include both Crude Oil and Refined Oil Products. Reporting to the Application Support Team Lead, the main purpose of this role is to protect and maintain the production environment of PITL trading systems, primarily Openlink Endur, Amphora … Symphony, Planlogic EoS, credit cube and Datagenic. The Application Support Analyst will ensure that these systems are available and functioning in line with business expectations, running End of Day processes as well as implementing auditable processes and improvements to continually improve customer service. Responsibilities Provide technical, and where … possible, functional support for IT Managed applications to investigate and attempt to resolve production issues. Log and manage incidents through to resolution, including reporting and regular pro-active communication with end users. Where required escalate and ensure tracking and resolution of issues by 3rd line support (internal and more »
Posted:

Software Support Analyst

Shipley, West Yorkshire, Yorkshire, United Kingdom
In Technology Group Limited
and now operates on a national scale. They are dedicated to helping businesses streamline their operations through cutting-edge, user-friendly software solutions. Software Support Analyst Shipley/Onsite £30,000 - £35,000 Day-to-Day: 2nd Line software support Supporting the internal technical applications Support development/deployment of the business applications Support ongoing and new projects within the Software Support team Product installations Data conversions Tech Requirements: You must be experienced in supporting technical applications. Windows Server Networking troubleshooting VMWare Company Benefits: A total of 28 days of paid annual leave. more »
Employment Type: Permanent
Salary: £30,000
Posted:

Apprentice IT Support Analyst

COUNTY GATE STACEYS STREET, MAIDSTONE, KENT, England
CASEWARE UK LIMITED
configuring, and imaging corporate devices such as laptops, and Macbooks. Role In this position, your primary responsibility will be to provide 1st line IT support to Caseware Staff across multiple regions in Europe and North America. This role is based at our UK office in Maidstone. Your tasks will … include handling IT queries and issues from Caseware staff, and effectively escalating complex issues to our IT Support Analyst while managing employee expectations. As the initial point of contact for all IT support matters, you will deliver 1st line support and some 2nd line support. Your … the service desk, ensuring timely escalation of issues to meet SLAs, and effectively prioritising and managing multiple open cases simultaneously. In addition to your support responsibilities, you will also be required to maintain our end-user help guides and technical guides, contributing to the creation and upkeep of comprehensive more »
Employment Type: Advanced Apprenticeship
Salary: £12,313.60
Posted:

Practice Support Analyst

North West, United Kingdom
LATHAM & WATKINS LLP
provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. The Practice Support Analyst is an integral part of Lathams Practice Support Services team. This role will be responsible for providing a high level of … support in the areas of litigation and transactional matters supported by the Practice Support Services (PSS) team within the Technology department, while working on technical projects of varying degrees of complexity, ensuring those projects are completed on time and within specifications. This role will be located in either … databases and addressing issues and/or working with other team members to escalate to subject matter experts or software provider as appropriate Providing support to project managers and members of case teams for database uploads, search queries, e-mail threading, document review database analytics, creation of custom tags more »
Employment Type: Permanent
Posted:

IT Support Analyst

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Greggs Plc
House, Newcastle upon Tyne, NE12 8EW Vacancy Information We have a fantastic opportunity to join the IT & Business Changeteam at Greggs as an IT Support Analyst. Forming a key part of the Support Team, our IT support analysts are the first point of contact for our Greggs … have an even bigger share of our profits Career progression and learning and development Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related?and wellbeing issues, 24 hours a day, 365?days?a year. Including a mobile app providing a range of … internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and?provide support to one another What you'll do Within the IT support team our goal is to deliver a first-class service ensuring we more »
Employment Type: Temporary
Salary: £22,000
Posted:

IT Support Analyst

newton abbott, Exeter, Devon, United Kingdom
Ashdown Group
IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to £25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT … Service Desk support experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies including Office 365, Windows … basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have some previous IT support experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Access to a car as very occasional support more »
Employment Type: Permanent
Salary: £21000 - £25000/annum
Posted:

2nd Line Support Analyst

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Confidential
legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk … Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed … Work with Service Management to help identify and resolve underlying problems and trends. Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience more »
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Graduate Application Support Analyst

London, United Kingdom
McCabe & Barton
McCabe & Barton have partnered with a leading Banking client in the city to recruit for a Graduate Application Support Analyst who is keen and eager to learn and will work closely with a range of applications covering Middle, Back Office, and Market Data. You will be trained to … provide 2nd line technical support for several applications. Key responsibilities: Provide production support and maintenance for a full range of Trading applications including project related activities Perform a level of monitoring, tuning and optimization of performance Create and update all documents related to applications and their supporting systems … To support production and pre-production environments To maintain disaster recovery solutions across different domains To recommend new or changed standards to ensure improved efficiency, effectiveness, and robustness for all environments Respond quickly to Production issues taking responsibility for seeing those issues through to resolution, recording all actions taken more »
Employment Type: Permanent
Salary: GBP 50,000 Annual
Posted:

Software Support Analyst x 3 - All Levels - Swindon - New

Swindon, Wiltshire, United Kingdom
Confidential
Software Support Analyst x 3 - All Levels - Swindon - New £25,000 - £36,000 Bonus Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the following: Strong communication skills more »
Posted:

Junior Support Analyst x 2

Liverpool, Merseyside, North West, United Kingdom
RedRock Resourcing
Junior Support Analyst x 2 - Liverpool - Training & Progression - New! Salary: £23,500 + Bonus, Benefits, Training & Progression Location: Liverpool (Onsite) A leading organization in the Liverpool area requires a number of Junior IT Support Engineers/Analysts to join its fantastic growing team. Ideal candidates will have more »
Employment Type: Permanent
Salary: £23,500
Posted:

Clinical Applications Support Analyst

Kettering, United Kingdom
Northampton General Hospital
we have some great opportunities remaining in our teams! An exciting opportunity has arisen to join the Group Digital Division as a Clinical Applications Support Analyst. The post holder will contribute to the efficient delivery of a second line support service for our clinical and non-clinical applications … to travel between the Kettering General and Northampton General Hospital sites will be a requirement. Main duties of the job As a Clinical Applications Support Analyst, you will: Coordinate the Junior Doctors intake, new starters and transfers within the Trust. Work as directed to contribute to the day … to day system management and user support of these electronic patient systems post implementation. This will often require investigation of systems and technology, fault finding and resolution. Support the team through creation of accounts and configuration of simple changes to the clinical applications. Identify, in conjunction with stakeholders more »
Employment Type: Fixed-Term
Salary: £25147.00 - £27596.00 a year
Posted:

Clinical Applications Support Analyst

Northampton, United Kingdom
Kettering General Hospital NHS Foundation Trust
we have some great opportunities remaining in our teams! An exciting opportunity has arisen to join the Group Digital Division as a Clinical Applications Support Analyst. The post holder will contribute to the efficient delivery of a second line support service for our clinical and non-clinical applications … to travel between the Kettering General and Northampton General Hospital sites will be a requirement. Main duties of the job As a Clinical Applications Support Analyst, you will: Coordinate the Junior Doctors intake, new starters and transfers within the Trust. Work as directed to contribute to the day … to day system management and user support of these electronic patient systems post implementation. This will often require investigation of systems and technology, fault finding and resolution. Support the team through creation of accounts and configuration of simple changes to the clinical applications. Identify, in conjunction with stakeholders more »
Employment Type: Fixed-Term
Salary: £25147.00 - £27596.00 a year
Posted:

Application Support Analyst

Southampton, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Ambis Resourcing
Do you have Application Support skills with ERP software, or a similar software product such as dealer management systems, MRP, accounting software, property management solutions, fleet management or construction software, stock control or WMS software, or any other application software? You will need to understand databases like SQL Server. … A wide salary range is on offer (£25K-£35K) as they will look at candidates with 12 months + application support, up to experienced ERP support people. They need two more Application Support Analysts to join a busy team of ERP Support Consultants, with prospects to … end. It sells very well and is the leading product in their market. They are looking for enthusiastic candidates, keen to learn, who have support skills within any application software sector, so it could be ERP, Property Management or Construction software, Accounting or Financial Software, MRP, HR or Payroll more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Junior Support Analyst x 2 - Liverpool

L1, Liverpool, Merseyside, United Kingdom
RedRock Resourcing
Junior Support Analyst x 2 - Liverpool - Training & Progression - New! Salary: £23,500 + Bonus, Benefits, Training & Progression Location: Liverpool (Onsite) A leading organization in the Liverpool area requires a number of Junior IT Support Engineers/Analysts to join its fantastic growing team. Ideal candidates will have more »
Employment Type: Permanent
Salary: £23500/annum
Posted:

Technology Support Analyst (Systems)

Colchester, United Kingdom
Provide CIC
Job summary An exciting opportunity has arisen to join Provide as a Technology Support Analyst working within our Technology Systems Team. In this role, you will provide a mix of clinical system development work, support and training in SystmOne, our primary Electronic Patient Record System. You will … also be required to support the continued maintenance of the organisations digital rostering system. The successful candidate will be experienced in SystmOne or other similar EPR systems and will have experience is administrative use of a digital rostering system. The candidate will be an excellent communicator who can engage … be responsible for training staff in the use of SystmOne and other relevant systems The post holder will be responsible for the maintenance and support with Systmone and rostering system The post holder will work to ensure new system functionalities and updates are communicated to necessary staff The post more »
Employment Type: Permanent
Salary: £25147.00 - £27596.00 a year
Posted:

Applications Support Administrator / Analyst

Ringwood, Hampshire, South East, United Kingdom
Churchill Retirement Living
Job Title: Applications Support Administrator/Analyst Location: Office based in Ringwood, Hampshire Hours: 37 hours per week, Monday to Friday Rewards & Benefits: Competitive salary, benefits plus excellent Colleague rewards and ongoing investment into your personal development. About the role As our new Applications Support Administrator/… Analyst, you will provide an in-house systems administration, analytical and service desk response for Churchill Retirement Living hosted operational applications which include; MRI Qube PM, Coins and Civica CX/Keystone. The Applications Support Administrator/Analyst will report to the Application Support Manager and … documenting resolutions and actions undertaken. Escalating and managing service tickets as needed with the relevant third party suppliers. Working with the training academy to support the onboarding of new application users. You will be based daily at our Head Office in Ringwood with office hours as 9.00 - 5.30 Monday more »
Posted:

French speaking IT System Support Analyst

Folkestone, Kent, South East, United Kingdom
French Selection UK
FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref: 4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service provider … Using your analytical skills and working with end users, you will perform tests on systems before being put to use as well as provide support to the project team The role: - Analyse testing scenarios - Provide and report results and recommendations to the testing manager - Liaise with your internal teams … changes and upgrades. - Identify, investigate and answer all questions and problems encountered The candidate: - Fluent in French (B2 level) required - Previous experience in systems support, testing, IT environment is beneficial - Computer literate - ISTQB certificate in testing software is an advantage - Excellent communication and organization skills - motivated with the ability more »
Employment Type: Permanent
Posted:

Support Analyst - 2nd and Some 3rd Line, Office 365, AD, Azure , etc

Slough, Berkshire, South East, United Kingdom
Zorba Consulting
O ffice Based 5 Days Monday - Friday Key skills: 2 nd and Some 3 rd Line Support, Azure, Office 365, Azure AD, Hardware, Networking Must have excellent Communication skills & Customer Service. My Client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging … for other organisations. They seek a reliable, self-motivated individual to work as part of a busy team responsible for the delivery of IT support and services across a variety of departments, within a fast-paced environment. The 2nd & some 3rd Line IT Support Engineer, plays a crucial … desk assistance, and desktop support. Acting as the primary point of contact for users across multiple bases, you will address application, system, and hardware support needs, collaborating with third-party IT vendors where needed. You will have excellent exposure to Windows, Azure, Azure AD, Office 365, Hardware, Networking, and more »
Employment Type: Permanent
Salary: £35,000
Posted:

French speaking IT System Support Analyst

Folkestone, Kent, United Kingdom
Confidential
FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref: 4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service provider more »
Posted:

Application Support Analyst

London, United Kingdom
Confidential
Ultra Low Latency Trading company - Application Support Analyst - £80,000 - £120,000 We have just taken on a new role with an Ultra Low Latency Trading company who are in the search for a technical Operations Engineer to join a fast-paced and high-growth business. Responsibilities will more »
Posted:

French speaking System Support Analyst

Folkestone, Kent, United Kingdom
French Selection
FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref:4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service provider … Using your analytical skills and working with end users, you will perform tests on systems before being put to use as well as provide support to the project team The role: - Analyse testing scenarios - Provide and report results and recommendations to the testing manager - Liaise with your internal teams … changes and upgrades. - Identify, investigate and answer all questions and problems encountered The candidate: - Fluent in French (B2 level) required - Previous experience in systems support, testing, IT environment is beneficial - Computer literate - ISTQB certificate in testing software is an advantage - Excellent communication and organization skills - motivated with the ability more »
Employment Type: Permanent
Posted:

Application Support Analyst

Nationwide, United Kingdom
Hybrid / WFH Options
AEJ Consulting
Job Title: Application Support Specialist Location: Fully remote (Candidate has to be based in the UK) Job Type: Full-Time My client are leaders in providing comprehensive ERP solutions to our clients. They are dedicated to ensuring seamless operation and exceptional support for our ERP systems and are … seeking a skilled and proactive Application Support Specialist to join their growing team. If you have excellent problem-solving skills, and experience with ITIL practices, we want to hear from you! Job Description: As an Application Support Specialist, you will play a vital role in supporting and enhancing … their clients' ERP systems. Your responsibilities will include providing technical support, performing administrative tasks, managing contracts, and ensuring compliance with ITIL standards. Key Responsibilities: Provide first-line/Second-line support for issues and queries. Diagnose and resolve technical problems, escalating complex issues when necessary. Manage and maintain more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Plus Benefits
Posted:

Customer Support Analyst

Newport, Monmouthshire, United Kingdom
Confidential
Here at EMIS we are looking for a Customer Support Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical more »
Posted:

IT Support Analyst

Colchester, Essex, South East, United Kingdom
Hybrid / WFH Options
ITS Recruitment
IT Service Desk Analyst I have a really exciting opportunity with a company who are looking for an IT Service Desk Analyst. The company are leaders in their field and use cutting edge technologies, which you will support and gain exposure too, making this an excellent position for … any analyst looking to learn new skills. The team prides itself on delivering a first-class service to the global user base, and the IT Service Desk Analyst will support senior stakeholders to ensure the IT systems are running effectively and efficiently. You will receive two weeks … of paid training where you are taught how to support the company's cutting edge technologies, as well as training on soft skills to ensure a white-glove service is delivered. Desirable Skills Windows 7/11 and Office 365 (desirable but not essential) Experience working within a professional more »
Employment Type: Permanent, Work From Home
Salary: £15 - £18 per hour
Posted:

Technical Support Analyst

St. Albans, Hertfordshire, South East, United Kingdom
Premier Foods
look like, who they love or what they believe in. Our culture is one where everyone is welcome. Job description: As our next Technical Support Analyst , you will be instrumental in providing localised, highly skilled, technical on-site support. You will be driving the success of our technical … to develop and maintain effective business relationships. Ability to adapt to changing use of technology and the ability to travel throughout the UK to support other sites when required. At Premier Foods, we champion fresh ideas and agile thinking. We believe in creating a truly Great Place to Work … each day. Please note this role is based 5 days on site at our St Albans office. The Key Requirements... Provide highly skilled technical support and become the focal point for all site-based user issues and requests Develop a deep knowledge and understanding of existing systems and technology more »
Employment Type: Permanent
Posted:
Support Analyst
10th Percentile
£24,525
25th Percentile
£27,750
Median
£35,000
75th Percentile
£47,500
90th Percentile
£60,000