76 to 100 of 224 Support Analyst Jobs in the UK

IT Support Analyst - Temporary £25 - £28 per hour (inclusive of holiday pay) Hybrid - London office - 3 days per week ASAP start - till end of the year Are you an experienced IT support professional looking for a new challenge in a mission-driven organisation? We are seeking a skilled and customer-focused IT Support Analyst to … services - from cloud infrastructure and cybersecurity to AV equipment and end-user devices - enabling the organisation to deliver research, influence policy, and innovate for impact. Key Responsibilities Provide technical support and troubleshooting for operating systems, M365 apps, hardware, and cloud services. Support and maintain end-user devices (Windows laptops, mobile devices), including imaging and configuration. Maintain and manage … the IT Service Desk, ensuring timely and effective issue resolution and escalation. Deliver AV support for meetings and events, and maintain office tech including desks, printers, and room setups. Manage user accounts, device access policies, and hybrid working support. Monitor and maintain IT assets, inventory, and backups. Contribute to wider IT projects and knowledge-sharing initiatives to improve operational More ❯

We are Hiring for an incredibly supportive company- Senior Regional 1st Line IT Support Analyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing packages This … is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the team … from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line IT support role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat More ❯

Workday HRIS Support Analyst We're looking for an IT Systems Support Analyst who will be looking after our clients Workday HR & Payroll platforms. We are looking for someone who loves problem-solving, how systems work, and enjoys supporting people to get the best out of technology. This is an exceptional opportunity to become an SME … where your ideas will be valued, your skills will be developed, and your work will make a real impact. You'll play a key role in the administration and support of the Workday platform, alongside other core business systems, ensuring stability, accuracy, and excellent end-user experiences. Comprehensive training and ongoing support will be provided, and we would … applicants with exposure to other HRIS platforms. What You'll Be Doing Assisting in the day-to-day administration and support of Workday and other core business systems. Responding to and resolving helpdesk queries and incidents. Supporting testing, configuration changes, and rollout of system updates and enhancements. Working closely with internal teams to understand requirements and implement solutions. Preparing More ❯

Microsoft Office 365 Operations Support Analyst** (Contract) Duration: 12 Months (Possibility for extension) Location: Bromley, Camberley or Chester/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate or Salary is available for suitable candidates Role Overview As a Microsoft Office 365 Operations Support Analyst, you will be responsible for Level III support of the Microsoft 365 Office suite of applications, including Word, Excel, PowerPoint, OneDrive for Business, Teams, and SharePoint Online. You will act as an application analyst and technician, overseeing day-to-day operations, managing critical client escalations, and executing production changes and infrastructure deployments. Key Responsibilities: Provide Level III support for the Microsoft 365 suite of applications. … large enterprise clients to Office 365 and manage deployment from various sources. Engage in incident, change, and problem management utilizing the Remedy ITSM application toolset. Provide occasional on-call support during nights and weekends as needed. Required Skills and Experience: Extensive experience with Microsoft Office 365 and expert knowledge of Office 365 ProPlus and online applications. Proficient understanding of More ❯

Microsoft Office 365 Operations Support Analyst** (Contract) Duration: 12 Months (Possibility for extension) Location: Bromley, Camberley or Chester/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate or Salary is available for suitable candidates Role Overview As a Microsoft Office 365 Operations Support Analyst, you will be responsible for Level III support of the Microsoft 365 Office suite of applications, including Word, Excel, PowerPoint, OneDrive for Business, Teams, and SharePoint Online. You will act as an application analyst and technician, overseeing day-to-day operations, managing critical client escalations, and executing production changes and infrastructure deployments. Key Responsibilities: Provide Level III support for the Microsoft 365 suite of applications. … large enterprise clients to Office 365 and manage deployment from various sources. Engage in incident, change, and problem management utilizing the Remedy ITSM application toolset. Provide occasional on-call support during nights and weekends as needed. Required Skills and Experience: Extensive experience with Microsoft Office 365 and expert knowledge of Office 365 ProPlus and online applications. Proficient understanding of More ❯

IT SUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and efficiently, maintain catalogue More ❯

IT SUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and efficiently, maintain catalogue More ❯

Unit4 Business World Agresso Senior Support Analyst in Maidstone, Kent. The main office is based in Maidstone, Kent, but this can be a remote role. There is a requirement to work one day a fortnight in the Maidstone Office A Unit4 Business World (Agresso) Senior Support Analyst is required to join the internal support team … client is heavily committed to using Agresso globally. Due to increasing numbers of clients and project work, we are looking for someone to join our Unit4 Business World (Agresso) Support Team. The team provides support and training for Unit4/Agresso and other related systems and processes. This will include working with clients (mainly remotely) to understand and More ❯

Deskside & Technology Support Analyst (B) - TEMP ? Manchester | £35/hour | 6 months | Site-based (5 days/week) Start: ASAP Clearance: Active B Level Security Clearance required The Role My client is looking for a skilled Deskside & Technology Support Analyst to provide 2nd Line IT support across the Manchester region. You'll handle incidents, deploy … environment. What You'll Do Manage and resolve 2nd Line incidents & service requests within SLAs Troubleshoot desktop, telephony, and conferencing systems Deploy and track IT hardware & maintain asset records Support office/site IT set-ups and relocations Maintain IT facilities and manage stock rooms in ServiceNow Liaise with vendors and escalate complex issues when needed What We're More ❯

Application Support Analyst - London £85,000 - On-Site We are seeking an experienced Application Support Analyst with expertise in Treasury applications, including ALM, Risk Management, Data Management, and Trading systems to join a fast paced, high-performing team in London. You’ll work at the heart of technology strategy that plays a critical role in managing … market risk and trading operations. Responsibilities: Deliver high-quality application and user support across global Treasury platforms Conduct proactive health checks and manage incidents through resolution Lead problem management and ensure timely, high-quality fixes Adhere to change management processes and regulatory compliance standards Support disaster recovery testing, user attestations, and audit remediation Maintain and update knowledge base … articles and deliver cross-regional training Collaborate with stakeholders across IT, business, and infrastructure teams Participate in shift coverage (7am–5pm), on-call support, and weekend/holiday rotations Technical Requirements: Experience supporting banking operations technologies (e.g., liquidity, market risk) Strong understanding of multi-tier application environments Proficiency in Linux, MS SQL, Oracle, ITRS, Autosys, Dynatrace, and Splunk Familiarity More ❯

Application Support Analyst - London £85,000 - On-Site We are seeking an experienced Application Support Analyst with expertise in Treasury applications, including ALM, Risk Management, Data Management, and Trading systems to join a fast paced, high-performing team in London. You’ll work at the heart of technology strategy that plays a critical role in managing … market risk and trading operations. Responsibilities: Deliver high-quality application and user support across global Treasury platforms Conduct proactive health checks and manage incidents through resolution Lead problem management and ensure timely, high-quality fixes Adhere to change management processes and regulatory compliance standards Support disaster recovery testing, user attestations, and audit remediation Maintain and update knowledge base … articles and deliver cross-regional training Collaborate with stakeholders across IT, business, and infrastructure teams Participate in shift coverage (7am–5pm), on-call support, and weekend/holiday rotations Technical Requirements: Experience supporting banking operations technologies (e.g., liquidity, market risk) Strong understanding of multi-tier application environments Proficiency in Linux, MS SQL, Oracle, ITRS, Autosys, Dynatrace, and Splunk Familiarity More ❯

SharePoint Operations Support Analyst** (Contract) Duration: 12 Months (Possibility for extension) Location: Bromley, Camberley or Chester/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate or Salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the fast-paced world of investment banking? Our … client is seeking a dedicated SharePoint Operations Support Analyst to join their team. In this critical role, you will manage the Enterprise SharePoint Collaboration application platform, ensuring seamless operations and outstanding support. Key Responsibilities: Execute processes to support IT infrastructure, ensuring alignment with business needs and adherence to required Service Level Agreements (SLAs). Prepare for new … capacity to meet business demand. Implement information security protocols to maintain compliance across infrastructure applications. Analyze system performance and financial costs, contributing to business efficiency and sustainability. Develop and support continuous service improvement plans to align IT infrastructure with evolving business needs. Facilitate proactive and reactive problem resolution throughout the information system lifecycle, including root cause analysis and implementation More ❯

SharePoint Operations Support Analyst** (Contract) Duration: 12 Months (Possibility for extension) Location: Bromley, Camberley or Chester/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate or Salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the fast-paced world of investment banking? Our … client is seeking a dedicated SharePoint Operations Support Analyst to join their team. In this critical role, you will manage the Enterprise SharePoint Collaboration application platform, ensuring seamless operations and outstanding support. Key Responsibilities: Execute processes to support IT infrastructure, ensuring alignment with business needs and adherence to required Service Level Agreements (SLAs). Prepare for new … capacity to meet business demand. Implement information security protocols to maintain compliance across infrastructure applications. Analyze system performance and financial costs, contributing to business efficiency and sustainability. Develop and support continuous service improvement plans to align IT infrastructure with evolving business needs. Facilitate proactive and reactive problem resolution throughout the information system lifecycle, including root cause analysis and implementation More ❯

Collaboration Operations Support Analyst - M365 Contract Length: 12 months Location: Chester Business Park, Chester - Hybrid working 3 days onsite and 2 days remote INSIDE IR35 via umbrella Are you passionate about collaboration technology and looking for an exciting opportunity to make an impact? Our client is seeking a Collaboration Operations Support Analyst with expertise in Microsoft … to join their team. This is a fantastic chance to leverage your skills in a dynamic environment while enjoying the flexibility of hybrid working. Key Responsibilities: Provide expert support for Microsoft Office 365, including ProPlus and Online Applications. Assist in managing and administering Office 365, focusing on user provisioning, permissions, and access through the Microsoft 365 Admin centre. Troubleshoot … complex installation issues and assist with SCCM, MDT, and other deployment toolsets. Collaborate with engineering peers on new initiatives, testing, validation, and problem resolution. Support the administration teams with network/server troubleshooting and system-related testing. Maintain strong communication with both technical and non-technical business users. Handle occasional on-call support responsibilities, including coverage during nights More ❯

Salary band: Dependant upon experience Contract type: Permanent Date posted: Date not specified A market-leading provider of online global legal analysis and regulatory monitoring is seeking a Client Support Analyst to work within their Client Support Team. The Client Support Analyst will work directly with the organisation's in-house lawyers and product teams … providing content management and administrative support for existing and new products, as well as supporting external clients and handling administrative tasks such as liaising with the Finance department regarding client billing activities for new subscriptions and renewals. The Responsibilities: Serve as the primary point of contact for all client support queries, handling enquiries via telephone, email, or the … website feedback. Collaborate with primary client contacts to ensure appropriate levels of product access are maintained. Work closely with in-house product lawyers to assist with specific product queries. Support in-house lawyers with the development of legal content. Maintain the database of existing subscribers and users. Update and maintain intranet sites with products and initiatives. Liaise with the More ❯

Software Support Analyst - SQL/Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands … on, & build up their software experience. Key Skills: o Technical Support experience, supporting users of Business Applications o Windows support experience o Databases/basic SQL o Remote Access Tools Entry level role - salary in the region £24-27K Apply now for immediate consideration and interview this week! Software Support Analyst - SQL/Saas/ More ❯

Technology Senior Application Support Analyst Location: Sutton, Surrey, United Kingdom Contract Type: Regular Schedule: 35 Job ID: R95781 About the Company At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with … about ICIS at the link at: . About the Team You'll be part of a team that values reliability - not just in our systems, but in how we support one another and communicate. We're committed to providing a smooth, transparent, and supportive experience for our customers, especially when challenges arise. In this role, your attention to detail … empathy, and clear communication will have a meaningful impact every day. About the Role We're looking for a Senior Production Support Analyst to help ensure the reliability and responsiveness of our customer-facing systems. This role is about more than technical troubleshooting - it's about delivering a thoughtful, effective support experience for both internal and external More ❯

Advancing People Recruitment Specialists are now recruiting for a Support Analyst to work for a worldwide, market leading Technology Company who have an office in Hungerford, Berkshire. We are looking for an experienced Support Analyst who will be the first line of support for customers, assisting with the initial setup of their payment systems and … providing ongoing support to ensure smooth operation. Our client provides specialist software, services and support to deliver fully integrated trading and business management solutions. With a wide range of clients including wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. As a HR Business Partner you will have global reach with offices in the UK, Ireland … Responsibilities: Onboarding New Customers : Assist new clients with the initial application, provisioning, setup, and integration of payment solutions, ensuring a smooth and efficient implementation of payment services. Provide Ongoing Support : Offer technical assistance to customers regarding payment processing and device issues, ensuring that all queries are resolved promptly and professionally. Case Management : Prioritize and manage support cases using More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will … interesting and challenging issues and identifying the necessary activity required to complete each client’s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will … interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support More ❯

Job Title - IT Support Analyst Location - Glasgow City Centre Hours - 40 hrs per week Optical Express is one of the World’s leading providers of Laser eye surgery with the largest number of clinics throughout the UK and Europe. A progressive organisation, we operate over 110 clinics. The group operates in the UK, Ireland, Croatia and Germany. A … fantastic opportunity has arisen to join Optical Express at a really exciting time, we are currently looking to recruit an experienced IT Support Analyst to based in our Head Office in the city Centre of Glasgow. The role will involve supporting both the head office and operational areas of the business; as such an understanding of diverse infrastructures … Level Agreements (SLA’s). Good experience with Active Directory - adding user accounts, troubleshooting, user network access permission, AD account administration etc. Visiting company locations to provide on-site support and collaborating with team members during projects. Responsible for managing mobile devices, configuration, and troubleshooting any issues. Experience in troubleshooting MS Windows 10, 11 as well as Office 365. More ❯

SITS Technical Support Analyst Salary: £40,750 + excellent benefits Location: Middlesex/Hillingdon (hybrid 2 days per week) Development opportunity for a proactive and technically skilled SITS Technical Support Analyst . This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of our SITS student … meet evolving needs. This role brings the opportunity to be involved in major change and delivery projects and build highly sort after e-Vision skills. Key Responsibilities Provide technical support for the SITS student records system and its integrations. Diagnose and resolve bugs, log solutions, and escalate issues when necessary. Work with Senior Application Developers on large-scale and More ❯