551 to 575 of 664 Support Engineer Jobs in the UK

products are typically first on the spec sheet for flag-ship Installations into Venues, Stadiums, Universities and Office Fit-out sectors. As an Applications Engineer, you will join a dynamic team of Technical product ambassadors providing expert pre/post-sales support to their UK Commercial Systems Integrator More ❯

products are typically first on the spec sheet for flag-ship Installations into Venues, Stadiums, Universities and Office Fit-out sectors. As an Applications Engineer, you will join a dynamic team of Technical product ambassadors providing expert pre/post-sales support to their UK Commercial Systems Integrator More ❯

are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic Second Line Engineer to join the helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted … service levels. Your key responsibilities will be to handle escalated issues from first-line support that require a deeper level of technical expertise as well as Perform advanced troubleshooting of hardware, software, network, and system-related issues and Coordinate with third-line engineers or external vendors when necessary to … resolve complex issues. To be successful in this role you must have the following skills An understanding of ITIL and Cyber Essentials frameworks. Endpoint support for Microsoft Windows and Apple Mac devices, with a focus on troubleshooting and ensuring user productivity. Proficiency in the support and management of More ❯

employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level … JSON, YAML, and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after … them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t More ❯

employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level … JSON, YAML, and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after … them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t More ❯

technology provider, specialising in integrated software-hardware platforms on a global scale, is seeking a dynamic and solution-driven professional to join their systems support function. This is a multifaceted technical position that blends real-time client engagement with the back-end setup, configuration, and proactive maintenance of complex … liaison between technical delivery teams and end users to ensure consistent performance and uptime across customer environments. Key Functions of the Role Operational Systems Support Respond to inbound technical queries and system faults, ensuring issues are triaged, investigated, and resolved with precision. Manage support requests through to closure … clients. Use structured troubleshooting techniques to isolate issues and provide immediate fixes or escalate where appropriate. Participate in after-hours cover where necessary to support global infrastructure operations. Remote Configuration & Deployment Conduct remote rollouts and configuration of client systems, ensuring all technical parameters meet operational standards. Work closely with More ❯

partners the competitive advantage to build bigger and more successful businesses by providing their customers with the best solutions and customer experience possible. Platform Support is responsible for the timely resolution of all manner of issues affecting the business from partner setup/liaison, configuration, data integrity, performance, stability … candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. As well as providing general platform support, you will help support the other areas of Platform running and maintaining infrastructure for the application to make sure the customer platforms can … from failures. Training will be available to develop specific skills required for the role. What you'll be doing Manage and take ownership of support request, issues, incidents, and defects across the platforms. Management of incidents across the platforms. Input into the root cause analysis and incident post-mortems More ❯

hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Field based Technical Support Engineers work within our Site Services sub function, and are responsible for all 2nd-3rd on-site breakfix customer support. This is a very … customer facing role, and this individual will have experienced and developed communication skills in equal measure to technical ability. On-Site support will be provided via a combination of on-site customer shift rotations (working on-site in a dedicated capacity for a customer over a set period of … Remote Access incidents (Citrix and Terminal Services). Networked Printer Issues. Qualifications 3 plus years' experience in providing on-site face-to-face IT Support in sophisticated Trading Floor environments, where high levels of services and technical expertise are required. Strong communication and customer service skills. Demonstrated ability to More ❯

Hybrid Energy Engineer – Technical Support (Graduate or Experienced) | Leeds | Monday to Friday, 8:30 am - 5:00 pm, mainly office-based with occasional business visits | £28,000 - £45,000, depending on experience (Graduate/Experienced) We are excited to invite applications for an engineer to join a … around the globe. Please note- the role necessitates travel to meet with clients, visit other locations within the UK, with also the possibility to support clients worldwide (majority being in the Europe, North America, and Middle East areas) Are you the right person for the job? Degree in Electrical … The ability to work in a team, both within Technical and with other PowerLink departments To have an affinity with technology to provide aftersales support regarding technical specifications of our products via telephone The ideal candidate must have discipline when it comes to executing company policies and procedures What More ❯

of change requests that impact the M365 environment, whilst also acting as an escallation points point for complex M365 related incidents to assist the support teams. In short you will play a pivitol role in creating, improving, and supporting the M365 environment in a way that adds real value. More ❯

of change requests that impact the M365 environment, whilst also acting as an escallation points point for complex M365 related incidents to assist the support teams. In short you will play a pivitol role in creating, improving, and supporting the M365 environment in a way that adds real value. More ❯

time zones. Unfortunately we are unable to offer VISA sponsorships or relocation packages at this time. What team will you be joining? Our Product Support team is the first line of technical support providing the best customer experience to our merchants. Reporting to a Team Lead, you'll … join a team of globally-distributed support engineers providing 24/7 coverage in a 'follow the sun' model. As part of our wider Engineering department you'll also work closely with our development and Product teams. The team relies on our documentation and code base for understanding product … bug. This is very useful when troubleshooting issues reported by our merchants, who are often technical people that are implementing Primer's solutions. Our support tooling includes: Jira, Datadog, Metabase, GitLab, LaunchDarkly, Notion amongst others. What will the role involve? Act as a core member of the growing Support More ❯

Job Description: Working as the Airport Engineer, you will provide hands-on IT support and maintenance on a wide range of hardware and software within the airport . We are looking for a dedicated employee to start their career with us. This position offers an excellent opportunity for … knowledge is a plus. Responsibilities: Assist in administrative and operational activities. Answer calls and manage correspondence. Organize and file documents. Participate in projects and support the execution of tasks. Benefits: Transportation voucher. Meal voucher. Medical assistance. Opportunities for training and career growth. More ❯

operation and integration with other business systems. You will work closely with various departments, including business stakeholders, portfolio management, and peer technology teams, to support and enhance the use of the Fenergo platform across the organization. Primary Responsibilities: Manage and support the Fenergo application, ensuring it meets business … requirements and operates efficiently. Support the design, development, and implementation of Data Management strategies for Fenergo. Provide ongoing system administration, troubleshooting, and issue resolution. Conduct regular system maintenance, including updates, patches, and system health checks. Develop and maintain documentation related to system configurations, user guides, and troubleshooting procedures. Support integration efforts between Fenergo and other enterprise applications, ensuring data accuracy and consistency across systems. Support testing of new features and enhancements, ensuring minimal disruption to daily operations. Identify opportunities for process improvements and automation within the Fenergo platform and collaborate with stakeholders to implement solutions. Assist in More ❯

PLC CONTROLS Technical Support Specialist - 100% REMOTE BASED TRAINING AND UNRESTRICTED PROGRESSION. Company car (when travel is needed) Monday to Friday (REMOTE) Location: Candidates can live anywhere in England as long as they are willing to travel nationwide. We are currently recruiting for a blue-chip client seeking a … Technical Support Specialist. The role is remote-based with potential nationwide site visits. The successful candidate will work on exciting projects requiring extensive controls knowledge. The client offers a generous package, unlimited progression opportunities, training, and job stability. Candidates can reside anywhere in the UK but must hold a … full UK driving license. Flexibility to travel is essential based on business needs. If interested, please apply ASAP. Skills required to be a Technical Support Specialist: Experience with Siemens S7 PLCs. Ability to carry out modifications to PLCs at minimum. Background in any industrial sector. Engineering qualification (Level More ❯

UK - Theale RG7 4RA Product & Technology Full time We're looking for a Technical Support Specialist to join our UK team, helping to streamline technical support and complement the efforts of our account managers to focus on business growth. You'll be the first point of contact for … in championing this value. In addition to the below Key Requirements, it would be advantageous if you have the following: Previous experience in technical support, automation, or IT . Familiarity with smart home or building automation . Experience with Modbus, DALI, or other automation protocols . We're a … to make a real impact, work with cutting-edge technology, and be part of a supportive and knowledgeable team. Provide responsive, high-quality technical support to installers via phone, email, and ticketing systems. Troubleshoot hardware, software, and system integrations, guiding partners to effective solutions. Confidently identify when an issue More ❯

Job Title: Contract IT Engineer - 365 Migration Support Location: Rotherham - Site Based Dar Rate: £240 to £250 per day - Inside IR35 Duration: Three Months This is a three-month contract to support the migration of a group company onto a main company 365 tenant and an upgrade … of their infrastructure and networking environment. Your role will be to be on site in Rotherham to support this migration and to assist with the implementation of their updated infrastructure. This will then be followed up by BAU support post-transition. What are we looking for? We are … someone that has worked on a 365 tenant transition previously and is happy being on site in Rotherham five days a week providing continued support and assisting with the installation of their new IT infrastructure. You must have a Full Driving License and live locally to Rotherham You will More ❯

the successful candidate must be within commuting distance to our Southampton office. How will you make an impact? Provide 2nd/3rd line engineering support to the product. Provisioning, deploying, patching and upgrading primarily enterprise software hosted on the Azure cloud. Working closely with the development team to ensure … a rapid learner, self-motivated and a good communicator and problem solver. A high quality of work is also particularly important. Relevant technical customer support experience preferred, particularly within a Public Safety environment. Understanding what represents good 'customer service' and how to deliver it is essential. Previous experience within … an application, software or product support role is desirable. Working knowledge of Windows server and client technology, ideally supporting web applications and services. Experience with web applications and configuration management. Efficient, effective and respectful communication skills both with customers and within internal departments. Including: Excellent written and spoken English. More ❯

I'm recruiting for a 3rd Line Engineer to join a new Managed Services Provider in Essex, where you will provide support for all IT systems as the technical "expert" in the team, whilst mentoring and coaching 2nd Line Engineers. Please note this role is fully-office based … interaction and face-to-face coaching. This role will largely focus on resolving complex technical issues that are escalated from 1st and 2nd line support including hardware, software and network-related issues. You will identify the root cause and implement long-term solutions, operating within strict SLAs to ensure More ❯

I'm recruiting for a 3rd Line Engineer to join a new Managed Services Provider in Essex, where you will provide support for all IT systems as the technical "expert" in the team, whilst mentoring and coaching 2nd Line Engineers. Please note this role is fully-office based … interaction and face-to-face coaching. This role will largely focus on resolving complex technical issues that are escalated from 1st and 2nd line support including hardware, software and network-related issues. You will identify the root cause and implement long-term solutions, operating within strict SLAs to ensure More ❯

Job Description: Application Support This is a hybrid position in London. Primary Skill Set : Problem Solving: Capable of identifying challenges, developing innovative solutions, and implementing process improvements. Communication Skills: Excellent written and verbal communication skills are crucial for effective collaboration within the team and with external stakeholders. Analytical Skills … meaningful insights to proactively act on incidents. Interpersonal Skills: Adept at building and maintaining relationships with cross-functional teams and clients. Provide on-call support for critical issues and incidents (24x7 rotational on call) Time Management: Strong organizational skills to effectively prioritize tasks and manage multiple responsibilities simultaneously. Customer … work collaboratively with colleagues to achieve common goals. Conduct incident response and post-incident analysis to improve system resiliency. Experience in production/application support environment Possess understanding of Git, Chef, Jenkins, Power Shell, Shell scripting, Oracle , PL/SQL, Unix , ITSM , Java troubleshooting, continuous integration, and continuous deployment More ❯

Job Description: Application Support This is a hybrid position in London. Primary Skill Set : Problem Solving: Capable of identifying challenges, developing innovative solutions, and implementing process improvements. Communication Skills: Excellent written and verbal communication skills are crucial for effective collaboration within the team and with external stakeholders. Analytical Skills … meaningful insights to proactively act on incidents. Interpersonal Skills: Adept at building and maintaining relationships with cross-functional teams and clients. Provide on-call support for critical issues and incidents (24x7 rotational on call) Time Management: Strong organizational skills to effectively prioritize tasks and manage multiple responsibilities simultaneously. Customer … work collaboratively with colleagues to achieve common goals. Conduct incident response and post-incident analysis to improve system resiliency. Experience in production/application support environment Possess understanding of Git, Chef, Jenkins, Power Shell, Shell scripting, Oracle , PL/SQL, Unix , ITSM , Java troubleshooting, continuous integration, and continuous deployment More ❯

Job Description: We are seeking a support technician with at least 5 years of experience supporting businesses on desktop operating systems, ranging from Windows XP to Windows 11. The role involves advanced troubleshooting of issues to ensure smooth operations. If you are dedicated, eager to learn, and ready to … Requirements: Willingness to learn and grow Basic communication and organizational skills Ability to work effectively in a team Basic computer skills (desirable) Responsibilities: Provide support in administrative and operational activities Answer calls and manage correspondence Organize files and documents Participate in various projects and activities Benefits: Transportation allowance Meal More ❯

training Monitor cybersecurity systems and infrastructure to identify issues and respond accordingly (note: critical alerts are handled by the Security Operations Centre). Address support requests from clients, resolving any issues related to live services efficiently. Recognize and address potential risks or service problems before they impact operations, collaborating … responsibilities and does not represent an exhaustive list. Duties may evolve to meet business and client needs. Candidate Profile Hands-on experience in IT support, including desktop, server, and networking Background in customer-facing technical roles, such as 1st or 2nd line support Familiarity with Linux, firewalls, and More ❯

our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures, etc. … any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 Technical Support Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring that all … from time to time. Have you got what it takes? 5+ years' work experience in a technical customer service role, preferably in a technical support capacity. Minimum of three years of experience working with and advanced knowledge of technologies such as SaaS, telecommunications, contact centre software, networking technologies such More ❯