AIT Electrical Ground Support Equipment (EGSE) Engineer Certain Advantage is hiring for an AIT Electrical Ground Support Equipment (EGSE) Engineer based in the Stevenage area.This role is on a contract basis and is site-based. The CompanyWe’re working with a Manufacturing business that operates in the Aerospace sector. They design, manufacture and deliver industry-leading … this sound like your next career move If you’re ambitious to grow, this may be your next role The Role:This role is for an AIT Electrical Ground Support Equipment (EGSE) Engineer —someone ambitious and ready to make an impact. You’ll be results-orientated and driven to succeed.You’ll be working in a small, experienced, and More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Certain Advantage
AIT Electrical Ground Support Equipment (EGSE) Engineer Certain Advantage is hiring for an AIT Electrical Ground Support Equipment (EGSE) Engineer based in the Stevenage area. This role is on a contract basis and is site-based. The Company Were working with a Manufacturing business that operates in the Aerospace sector. They design, manufacture and deliver industry … Does this sound like your next career move? If youre ambitious to grow, this may be your next role? The Role: This role is for an AIT Electrical Ground Support Equipment (EGSE) Engineer someone ambitious and ready to make an impact. Youll be results-orientated and driven to succeed. Youll be working in a small, experienced, and collaborative More ❯
to work with a diverse team, solve complex problems, and contribute to impactful projects. The role is crucial for CARE International UK's mission, as your work will directly support our efforts to tackle global poverty and social injustice. Your contributions will help ensure that our systems are robust, our staff empowered, and our operations running smoothly. If you … proficient in troubleshooting and resolving issues related to Office 365 applications, including Exchange, SharePoint, Active Directory, Teams and the use of an IT Ticketing System. Additionally, familiarity with hardware support and the ability to manage and maintain Windows operating systems is crucial. We are also looking for someone with excellent communication skills, both written and verbal, as they will … and as part of a team are also essential qualities for this role. About the role The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install and configure computer systems, diagnose hardware More ❯
expands, we are looking for ambitious, talented people to join us. As a cross-functional enabler, you'll play a central role in resolving complex issues, providing second-line support for escalated cases, supporting client onboarding, and coordinating key aspects of product health. Your day may begin by investigating an issue raised by CX- replicating the problem, analysing logs … or API behaviour, and escalating to engineering when required. You'll also support client implementations by assisting with technical setup, resolving early-stage issues, and ensuring a smooth handover at go-live. In parallel, you'll help coordinate product assurance activities - tracking vulnerability remediation, confirming availability metrics, and supporting audit requirements in collaboration with responsible teams. This is a … helping the business scale with confidence. It suits someone who thrives on problem solving, takes ownership of detail, and enjoys working across teams to deliver better outcomes. Technical Product Support Provide second-line support for product issues escalated by internal or external teams. Diagnose issues across the product's UI and APIs by replicating errors, reviewing logs, and More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
We are now looking for an On-site IT Support Specialist to work with our client, an international business who have one of their global head offices based in the Hemel Hempstead area. This role is an initial temporary position on an initial 12-month period and comes about due to the need to grow the team and also … with 2 other people in the local IT team. As part of this team, you'll be supporting on all different types of internal IT queries, troubleshooting and providing support to the 100+ staff based in the Hemel offices; as well as being part of a huge hardware focussed project and helping with the set-up of new equipment … between £25k and £30k, dependant on experience - The hourly rate equivalent would look like £13.74 to £16.48 per hour. Responsibilities: Serve as the first point of contact and tech support for customers seeking technical assistance via phone lines, ticket queues & walk-up support in a courteous and professional manner. Conduct various audits as needed. Desktop computing environments consisting More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer/Helpdesk 2 nd/3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer/2 nd/3 rd Line Helpdesk … Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will be office based three days per week … with two days working from home . Key Responsibilities will include: Acting as the technical escalation point for the IT Service Desk Providing support via tickets, email and phone Assisting with pre-sales technical support Leading the response during P1 critical issues Completing BAU tasks including patch management , vulnerability management , and backend system troubleshooting Onboarding new clients when More ❯
3rd Line Cloud Engineer To £45,000 Do you want to work with a growing Organisation? Have you missed working in close knit and expert technical teams? Wanted to really make a difference but never had the chance? About the role: This is a great opportunity to join a reputable MSP who is looking for a Cloud engineer … will also get the opportunity to deliver projects focused on the Microsoft 365/Azure ecosystem, as well as some physical deployments where appropriate. Duties include: 3rd line helpdesk support, dealing with ticket escalation, and onsite technical support. Management and support of existing Microsoft 365 & Azure environments. Administration and configuration of Windows Server 2012R2 and above. Network administration More ❯
Hotline Technical Support Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that Hikvision business performance and reputation are healthy to help create … sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with … testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets are accurate and up to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets while providing More ❯
Hotline Technical Support Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that Hikvision business performance and reputation are healthy to help create … sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with … testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets are accurate and up to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets while providing More ❯
Contract Length: 2 months Location: Farnborough Active SC Clearance Required We are seeking an IT Laptop Deployment Engineer to assist with a large-scale device rollout in a Tech Bar-style environment. The ideal candidate will have experience supporting end users, familiarity with Microsoft Intune , and a solid understanding of modern device deployment processes. In this role, the engineer … and ensuring successful user enrollment and setup. This is a hands-on, user-facing role , ideal for someone comfortable with both technical tasks and direct user interaction. Key Responsibilities: Support the deployment of pre-built Windows laptops using Microsoft Intune. Assign devices to users or reset/supply user passwords in Intune as required. Log in on behalf of … complex issues where necessary. Maintain deployment logs and report on completed handovers. Provide excellent customer service to users during setup. Skills & Experience Required: Prior experience in a similar IT support or device deployment role. Strong working knowledge of Microsoft Intune/Endpoint Manager . Familiarity with Windows 10/11, Azure AD join, and user profile configuration. Ability to More ❯
Job description Contract Length: 2 months Location: Portsmouth Active SC Clearance Required We are seeking an IT Laptop Deployment Engineer to assist with a large-scale device rollout in a Tech Bar-style environment. The ideal candidate will have experience supporting end users, familiarity with Microsoft Intune , and a solid understanding of modern device deployment processes. In this role … the engineer will be responsible for deploying pre-configured Windows laptops to users, managing device assignments in Intune, and ensuring successful user enrollment and setup. This is a hands-on, user-facing role , ideal for someone comfortable with both technical tasks and direct user interaction. Key Responsibilities: Support the deployment of pre-built Windows laptops using Microsoft Intune. … complex issues where necessary. Maintain deployment logs and report on completed handovers. Provide excellent customer service to users during setup. Skills & Experience Required: Prior experience in a similar IT support or device deployment role. Strong working knowledge of Microsoft Intune/Endpoint Manager . Familiarity with Windows 10/11, Azure AD join, and user profile configuration. Ability to More ❯
Contract Length: 2 months Active SC Clearance Required Location: Salisbury, Wiltshire We are seeking an IT Laptop Deployment Engineer to assist with a large-scale device rollout in a Tech Bar-style environment. The ideal candidate will have experience supporting end users, familiarity with Microsoft Intune , and a solid understanding of modern device deployment processes. In this role, the … engineer will be responsible for deploying pre-configured Windows laptops to users, managing device assignments in Intune, and ensuring successful user enrollment and setup. This is a hands-on, user-facing role , ideal for someone comfortable with both technical tasks and direct user interaction. Key Responsibilities: Support the deployment of pre-built Windows laptops using Microsoft Intune. Assign … complex issues where necessary. Maintain deployment logs and report on completed handovers. Provide excellent customer service to users during setup. Skills & Experience Required: Prior experience in a similar IT support or device deployment role. Strong working knowledge of Microsoft Intune/Endpoint Manager . Familiarity with Windows 10/11, Azure AD join, and user profile configuration. Ability to More ❯
L2 Desktop support contract: 12 month FTC salary: Up to £35,000p/a Working days: Monday to Friday Location: West Sussex We have an exciting opportunity to bring on board a new engineer for a duration of 12 months FTC. The ideal candidate should possess the necessary knowledge and experience to excel in this role. Their primary … responsibility will be to provide hands-on support for the end-user technology environment and associated field devices. The technologies involved include the Microsoft productivity suite, desktop/laptop hardware, client-installed applications, meeting rooms, and video conferencing. The candidate should demonstrate expertise in the installation, configuration, administration, patching, upgrading, and problem resolution across a range of technologies, including More ❯
L2 Desktop support contract: 12 month FTC salary: Up to £35,000p/a Working days: Monday to Friday Location: West Sussex We have an exciting opportunity to bring on board a new engineer for a duration of 12 months FTC. The ideal candidate should possess the necessary knowledge and experience to excel in this role. Their primary … responsibility will be to provide hands-on support for the end-user technology environment and associated field devices. The technologies involved include the Microsoft productivity suite, desktop/laptop hardware, client-installed applications, meeting rooms, and video conferencing. The candidate should demonstrate expertise in the installation, configuration, administration, patching, upgrading, and problem resolution across a range of technologies, including More ❯
L2 Desktop support contract: 12 month FTC salary: Up to £35,000p/a Working days: Monday to Friday Location: West Sussex We have an exciting opportunity to bring on board a new engineer for a duration of 12 months FTC. The ideal candidate should possess the necessary knowledge and experience to excel in this role. Their primary … responsibility will be to provide hands-on support for the end-user technology environment and associated field devices. The technologies involved include the Microsoft productivity suite, desktop/laptop hardware, client-installed applications, meeting rooms, and video conferencing. The candidate should demonstrate expertise in the installation, configuration, administration, patching, upgrading, and problem resolution across a range of technologies, including More ❯
communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office. The Client … Site Services Engineer will serve their clients by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client's requests or problems; resolves all first level end-user problems; escalates all Tier 2 problems to the next level of support for … end-user frequently asked questions (FAQs) and procedural knowledgebase articles. Provides assistance to Tier 2-3 staff with problem research and documentation Have the Ability to Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between first and second level end-user problems; identify, evaluate and solve end More ❯
Hull, North Humberside, North East, United Kingdom
RP SEARCH LTD
This is a great opportunity to join a growing IT support business, involved right at the heart providing customer support at 1st line with the flexibility to take ownership of any situation with a real chance of progression with the business. The right candidate will possess :- Excellent communication skills Self-motivated and enthusiastic Previous experience in an IT … support capacity Problem solving and attention to detail Experience Providing remote support to end users Troubleshooting with respect to Windows, Mac and Microsoft Office applications along with peripherals Supporting and configuring server solutions including Windows, Exchange and virtualisation e.g. VM Ware Active Directory, DNS, DHCP and Group Policy Back up solutions and principles Preventative maintenance on PCs, networks More ❯
Job title: 2nd Line Engineer Location: Fareham Salary: £32k plus 3% bonus Candidates must be willing and eligible to go through SC security clearance for this role. Job description: We are looking for suitable candidates with an understanding of support services that is interested in building upon current knowledge to progress a career in IT. The role is … who are a leading IT Systems Integrator operating within the UK defence sector. Responsibilities: This is a training role that will enhance skills of a talented technician in service support and provision of equipment in support of training personnel to include provision, recording of solutions and providing repairs and continued service. We are looking for keen candidates with … knowledge of IT, devices and an understanding of Windows 10 and device repair, and possibly some limited experience with Desktop support, although training in all aspects will be provided for the right candidate. The role is customer facing so the most important attributes are for you to be able to work within a team and able to converse well More ❯
Cheltenham, Gloucestershire, England, United Kingdom
Searchability NS&D
Cheltenham location - full time on site Must be eligible for SC and eDV, or already hold SC or eDV - sole UK National Up to £55k DoE Expertise in Technical Support, Service Management, Networking, Virtualisation, System Automation Who are we? We are recruiting multiple IT Support Engineers to work for an exciting, rapidly growing SME in the National Security … and integration pipelines. Their focus is on tailored service delivery and transparent, long-term support. What will you be doing? Setting up and configuring client systems Responding to IT support requests and diagnosing issues Delivering technical support on-site or remotely Resolving hardware, software, and network problems Providing tailored IT solutions Maintaining strong client relationships Recording and managing … support activities Contributing to IT knowledge bases Supporting project teams in system rollouts We need you to have Active security clearance or eligibility to obtain eDV within the role - must be a sole UK National Willing to be full-time on-site in Cheltenham/Gloucester Essential Experience Required Proven technical support experience - 1st/2nd/3rd More ❯
Job Title: 2nd Line IT Engineer Role This is a fast-paced opportunity to join a growing managed service provider, recently acquired by a major network infrastructure organisation. If you enjoy solving technical problems, thrive in a multi-client environment, and want to sharpen your skills across a variety of technologies, this role is for you. Youll take ownership … settings. Career progression Be part of a business that invests in its people with continuous learning, project opportunities, and access to the wider groups expertise. Responsibilities * Provide 2nd Line support for end-users via phone, remote tools, and on-site visits * Manage helpdesk tickets, incident resolution, and escalation when needed * Configure and support PCs, servers, and firewalls * Perform … daily system checks, including backup monitoring and reporting * Document internal processes, maintain client records, and log activities for billing and reporting * Contribute to the delivery of IT infrastructure projects * Support internal IT operations as needed * Participate in the out-of-hours (OOH) rota, if required * Ensure a high standard of client communication and service delivery * Assist account managers with More ❯
Job title: 1st Line Support Consultant Location: Remote but candidate must be located in the region of Edinburgh or Glasgow, to be able to travel to our customer sites when needed. Hours: Monday to Friday, 37.5 hours per week Salary: Up to £28k depending on experience + benefits About BCN: At BCN we unite people and technology to enable … clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: As a 1st Line Support Consultant, you will be responsible for working directly with the end users, offering 1st line technical support via email, ticketing system and telephone, performing fixes where possible and … escalating where necessary. Providing 1st line technical support for hardware and software issues. Ensure all calls are logged into the helpdesk system and progress notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers. Take ownership of incidents assigned to you and manage them through to resolution Ensure that any More ❯
2nd Line Service Desk Engineer Salisbury, Wiltshire – Up to £32k DOE Hybrid working (2–3 days in office, flexible) Driving licence required for occasional onsite visits Are you working in IT support and ready to take the next step? Do you enjoy variety – solving issues both remotely and on-site? Looking for a role where your learning and … move. Join a long-established and growing Managed Service Provider (MSP) with a strong reputation for service and support. They are now looking for a 2nd Line Service Desk Engineer who can bring technical know-how, a positive attitude, and a focus on great customer service. What’s on offer: A mix of remote support, office-based teamwork … you will work with: Microsoft 365 and SharePoint Intune and endpoint management Active Directory (security and admin) Networking (TCP/IP, DNS, DHCP) Microsoft desktop and Office systems Hardware support What we are looking for: Previous experience in a 2nd Line (or strong 1st Line ready to step up) role Strong troubleshooting and communication skills Calm under pressure and More ❯
Role: 2nd Line IT Engineer Location: Bournemouth (Onsite) Salary: £32,000 - £36,000 Fast-Growing MSP | Cloud Infrastructure Exposure | Progression into Projects & 3rd Line Were working with a well-established MSP based in Bournemouth , delivering high-quality IT support and infrastructure solutions to a varied client base. Theyre now hiring a driven and capable 2nd Line Engineer to join their technical team. This is a fully onsite role , perfect for someone looking to take ownership of escalated support while building their skill set in cloud infrastructure, networking, and project delivery . Youll work closely with senior engineers on both tickets and projects, gaining real-world experience across Azure, virtualisation, and modern infrastructure tools . If More ❯
Our Hybrid Working Policy requires employees to spend two days each week in our Farringdon office and three days working remotely from home. Role As a Graduate Enterprise IT Engineer, you will be integral to the design, implementation, maintenance, and improvement of our internal IT systems. This role offers an exciting opportunity for a recent graduate to gain hands … implement effective solutions. Documentation: Maintain detailed documentation of all systems, processes, and procedures. This includes creating user manuals, system architecture diagrams, and step-by-step troubleshooting guides. Training and Support: Provide technical support to internal colleagues, training them on new IT tools or updates as necessary. Foster a culture of continuous learning within the organization. Projects: Engage in … or integrations. What the First 3 Months Will Look Like: In your initial months at Acturis, you'll begin an intensive learning journey, balancing project work with hands-on support to build both technical skills and real-world experience within our enterprise IT environment. Here's a snapshot of what your first three months might entail: Project Work More ❯
Technical Support Specialist (Ex-Forces/Avionics/Electro-Mechanical) 30,000 - 34,000 + Excellent Training & Development, Significant Progression Opportunities + Monday to Friday + Days + Great Company Benefits Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight Are you from the forces or an ex-forces background with hands on engineering experience? Are you looking … Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement. This position is ideal for someone with a background in technical support who is eager to become a key part of a forward-thinking company, offering excellent career progression and industry-specific training. Ex-Forces Engineers encouraged to apply (RAF/… REME/Army/Navy etc.) The Role: Technical Support/Mechanical, Electrical/Electronics, Hydraulics/Technical Solutions Working closely with clients to resolve issues and enquiries for Technical Products Full specialist training and options for progression Fully on-site position The Candidate: Experienced dealing with technical problems Experience in a client focused role Looking to progress and More ❯