601 to 625 of 669 Support Engineer Jobs in the UK

Overview Provides field technical support for key account and/or strategic customers on all aspects of established and new products. Visits customer sites regularly to solve problems, build relationships, understand specific support requirements, and lead application development activities. Provides and coordinates technical training for customer personnel. Assists Sales, Business Development, and other staff in the practical application … of company products to meet customer needs. Provides support in disseminating technical information for specific applications. Travel will average at least 50% through serving select, top tier customers within assigned territory/region. Company Overview At FUJIFILM Dimatix Inc., printing and material deposition devices are only as good as their printheads. We are a recognized leader in the manufacturing … expert and advocate for the customers' application. SUPERVISION: Works with little to no supervision to determines the best methods and procedures on all assignments and may be called to support or lead the activities of other personnel on project work or special assignments. EXPERIENCE: Typically requires a minimum of 8 years of related experience with a Bachelor's degree More ❯

professionals worldwide, we are now seeking an ambitious individual to join our team as an IT apprentice. This is an excellent opportunity to gain hands-on experience in IT support while working towards industry-recognised qualifications. You’ll play a key role in supporting day-to-day IT operations, resolving technical issues, and helping users get the most from … their technology. Responsibilities: Deliver first-line IT support by managing incidents and resolving tickets within agreed SLAs. Assist with the setup, configuration and ongoing maintenance of hardware and software. Troubleshoot desktop, laptop, printer and peripheral issues. Support the local network infrastructure, including switches, routers and wireless devices. Maintain accurate asset and support documentation. Collaborate with the wider … IT team to support technology projects and continuous improvement. Provide professional and friendly customer service to end users. Desirable skills: A strong interest in IT and a desire to grow your technical skills. Basic understanding of computer systems, software and networking principles. Strong problem-solving ability and initiative. Clear and confident communication skills. Excellent time management and organisational abilities. More ❯

Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? We’re seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience … learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients’ understanding of our solutions. Maintain … security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What We’re Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn and work with technical systems. Experience with CRM systems is an advantage. Team management experience Why Join Us? Life Assurance More ❯

build and supply quality and bespoke computers to end users, brokers, resellers, and trade while ensuring our customers meet their exact requirements. If you’re interested in providing technical support, we want to hear from you! Key Responsibilities: Provide timely and effective technical support to customers via email and phone. Resolve hardware build issues within the warehouse, adhering … cable routing diagrams and machine specs. Communicate with sales representatives regarding issues with builds and further their understanding of products. Document and track customer issues and resolutions in our support system. Write documentation on new servers and issue resolution for internal and external use. Troubleshoot and support network configurations, including familiarity with switches and routing protocols. Apply basic More ❯

in a work-hard, play-hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Field-based Technical Support Engineers work within our Site Services team, responsible for all 2nd-3rd level on-site customer support. This customer-facing role requires excellent communication skills alongside technical expertise. Support … incident resolution Resolve incidents related to mail applications, Office 365, client/server connectivity, VIP workstation issues, remote access, and networked printers Qualifications 3+ years of on-site IT support experience in high-pressure environments, such as Trading Floors Excellent communication and customer service skills Ability to work independently and make strong technical and business judgments in mission-critical … environments Strong diagnostic and troubleshooting skills Ownership mentality and drive to provide superior support Proficiency with O365, Active Directory, and Exchange Experience creating user accounts, distribution lists, and contacts in Exchange Knowledge of VMWare and desktop imaging tools like MDT or SCCM Understanding of market data platforms (Bloomberg, Reuters, FactSet) and Excel plug-ins Basic networking knowledge of routers More ❯

CRC is a leading Language Service Provider (LSP) with a global presence, offering cutting-edge localisation and translation solutions to businesses worldwide. We are currently looking for a Systems Support Engineer. This is a perfect chance to develop your IT career in a fast-moving professional environment while working as part of a large international team. This is an … entry-level Systems Network Engineer role or suitable for a person with network support experience, who is looking to develop their career in IT. Tasks Assist with 1st and 2nd line systems support tickets. Help build and install new laptops, desktops and printers. Ensure that hardware and software systems are running smoothly. Resolve any system issues that … appear. Support network users. Back up servers, archive jobs, and restore jobs from archives. Assist in providing VPN and remote connectivity. Requirements Degree in IT/computer-related field, or equivalent. Experience with Windows 10/11 and extensive knowledge of Microsoft applications and software/printer installation. Good understanding of TCP/IP and DNS. Proven communication and More ❯

Excellent opportunity for ambitious IT support engineers to join a global IT MSP with a first class reputation for skilling up staff and career progression. On Offer - Salary up to £32k - D.O.E - Company Bonus Scheme - Benefits pack includes healthcare, enhanced annual leave and more - First class skill up opportunities including certification support - Excellent career progression opportunities - Opportunity for … project work not just ticketed support What do I need? - Experience using/supporting the following technologies - Windows OS up to Windows 10 - SCCM - Windows Server - Active Directory & Group Policy - VMWare and/or Hyper-V - Please note that given the nature of the client candidates are subject to security clearance checks O.K. I'm in what's next More ❯

predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting … abilities. The shift pattern is a permanent 7am until 3.30pm, or 9-5 - 10-6. Responsibilities: Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order … to deliver required deskside service levels Utilize the BLK ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize BLK tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop More ❯

3rd Line Cloud Support Network Engineer (DV CLEARED) Contract Type: Contractor Location: Basingstoke fully on site (Travel to customer site required) Rate: £500 per day inside IR35 Working Pattern: Shift Working (0700 – 1500 or 1100 – 1900) Clearance Required: DV Clearance active Target Start Date: ASAP Target End Date: 6 months from Start Date Join the team as a … 3rd Line Cloud Support Network Engineer. This role is crucial for assisting a high-profile user community, involving daily interactions with customers and stakeholders, and utilising IT Service Management Toolsets. Monitoring of Event Management tooling, triage, and escalation are critical aspects of this position. Day-to-day of the role: Assist in the monitoring and management of network operations … using Event Management tooling. Provide high-level technical support and troubleshooting for network issues. Engage daily with customers and stakeholders using the IT Service Management Toolset. Triage and escalate issues as necessary to ensure rapid resolution. Maintain and manage network security protocols and configurations. Required Skills & Qualifications: Proficiency with VCenter NSX-T. Experience with Cisco Firepower Management Centre. Strong More ❯

people, we would love to hear from you. The role and what you'll be getting up to on a day-to-day basis: Littlefish is seeking an Onsite Engineer to join our growing Service Delivery team. As the Onsite Engineer, you will work on the Tech Bar, providing walk-up service to users, and also perform floorwalking … services. You may be required to visit various client sites and will report to the Service Delivery Manager. Your main duties include providing effective onsite technical support to Littlefish's customers, handling desktop/laptop/printer/application issues and installations, and basic network/server troubleshooting and administration. You will need to communicate effectively with customers and … manage technical queries in line with Littlefish standards and customer SLAs. What are we looking for in the successful candidate? Previous experience in an IT support role. Knowledge of ITSM. Problem-solving skills related to IT issues. Working knowledge of IT infrastructure support across technologies including: Desktop/laptop/printer hardware Office 365 Exchange Windows 11 & macOS More ❯

Field Engineer/On-Site Support - West Sussex | £32,000-£40,000 DOE | Travel Required We're looking for a proactive and customer-focused Field Engineer/On-Site Support Technician to join our growing team in West Sussex . If you're confident working independently, solving on-site IT issues, and providing hands-on support … of clients, this role is for you. As part of a leading IT services provider, you'll be working across various client sites to deliver installations, troubleshooting, and hardware support - so a full UK driving license and willingness to travel is essential. ??? Key Responsibilities: Deliver on-site support and maintenance for client IT systems, hardware, and infrastructure Diagnose … internal teams to ensure high-quality service Travel regularly across West Sussex and occasionally beyond, with expenses covered ? What We're Looking For: 2-4+ years of IT support experience, including field-based or on-site work Solid understanding of Windows OS, desktop/laptop hardware, printers, networking basics Strong troubleshooting skills and a methodical approach to diagnostics More ❯

Our Global client is looking for Server Support Engineers to be based on-site in Oxford . The working shift pattern is 4-days, 4 Off, 4-nights, 4 Off (8-8) shift pattern. Please note that ONLY candidates who are UK/Dual citizens, Pre-settled or Settled Status, or ILR (Indefinite Leave to Remain) can apply for … this role. Any other type of work status (Post Study, Skilled Worker, or Dependant Visas) will be NOT considered Candidates should be primarily a good all-round technical engineer, with a focus on Microsoft-based systems. Key Responsibilities Provide BAU infrastructure support for production systems running on Microsoft technologies Investigate and resolve infrastructure alerts generated by monitoring tools … PRTG, Pingdom) Track, document, and manage issues via Jira and Zendesk (system-generated tickets) Perform regular patching, updates, and maintenance to ensure stability and security Support and escalate issues in line with internal procedures and SLAs Collaborate with a team of engineers working in shifts to maintain 24/7 coverage Essential Skills/Experience Skilled in supporting infrastructure More ❯

Internal Engagement Survey results of 4.4/5 . Discover Genetec's work environment and lively culture in this video ! The team: We are a community of Technical Support engineers who are committed to satisfy customer needs throughout the EMEA region - a scope encompassing 15+ countries. You will collaborate closely with your colleagues across Sales, R&D, Professional Services … etc., to help provide great service to our customers and support our relationships throughout the region. What your day will look like: Understand Genetec's service contract levels Respond and ensure timely resolution of customer technical issues Represent the image of our company and build trust with customers Perform occasional on-site technical services Write technical documents and articles … recurring incidents Escalate customer issues through the appropriate channels About you: We invite you to apply even if you happen to not meet every requirement. We provide training and support to help you reach your full potential within this role Degree in Computer Science, Electronics, or equivalent experience Capability to analyze, troubleshoot, and take decisions on a course of More ❯

s needs. Confirm that delivered fixes really address the original concern. Contribute to documentation and knowledge base articles. You Must Have 5+ years of experience in an engineering or support related role. Experience working directly with customers in a technical setting (preferably SaaS). Customer support experience ideally in the monitoring, observability, or data pipeline space. Experience with … direct experience. AWS, Azure, or GCP Cloud Certification(s). Modern programming language familiarity and experience. What you will achieve In your first 30 days, you'll shadow other Support team members. You'll learn about our product, our customers, our current support tools, and see a day in the life firsthand. After 30 days, you'll start … to take ownership of customer cases, and work with the rest of the Support team to resolve any issues encountered. After 90 days you will be the primary point of contact for a cross section of customer issues. Location Remote, but must be located in UK, Netherlands, or Denmark Your team Reporting to Tom Walker, Head of Customer Support More ❯

similar applications, ensuring its smooth operation and integration with other business systems. You will work closely with various departments, including business stakeholders, portfolio management and peer technology teams, to support and enhance the use of the Fenergo platform across the organization. As an Application Specialist within the Information Technology department your primary responsibilities will include: Manage and support the Fenergo application, ensuring it meets business requirements and operates efficiently. Support the design, development and implementation of Data Management strategies for Fenergo. Provide ongoing system administration, troubleshooting, and issue resolution. Conduct regular system maintenance, including updates, patches, and system health checks. Develop and maintain documentation related to system configurations, user guides, and troubleshooting procedures. Support integration … efforts between Fenergo and other enterprise applications, ensuring data accuracy and consistency across systems. Support testing of new features and enhancements, ensuring minimal disruption to daily operations. Identify opportunities for process improvements and automation within the Fenergo platform and collaborate with stakeholders to implement solutions. Assist in preparing reports and data extraction from Fenergo for analysis, audits, and decision More ❯

tech expert in a thriving Managed Services Provider? Our client—a fast-growing, agile MSP based in Bracknell —is on the hunt for a hands-on, proactive 3rd Line Engineer to lead from the front and elevate the team. You will: Take ownership of complex escalations , diving deep into Windows, networking, cloud, and infrastructure troubleshooting. Lead and mentor junior … and more. Scope and assist in project rollouts—from onboarding new clients to upgrading legacy systems. What We’re Looking For: Proven experience in a 2nd/3rd Line Support role within an MSP or similar environment. Proven experience leading and mentoring other engineers. Excellent working knowledge of Microsoft stack, virtualization, backups, and security. Strong customer-facing communication skills More ❯

between the Telecom Sales team and Connectivity R&D. Travel will be required (10-20%) for trade shows, events and visiting customers around. You will be responsible for: Technical support for tenders Day to day support to the internal sales team on product selection Practical product demonstrations and presentations to customers Develop and maintain and enquiry tracking system … Evaluate product prototypes and submit technical reports. Support customer type test visits. Manage customer field trials and provide technical helpline support. Deliver training and education to customers as required, possibly outside of the UK Calculate cost estimates for product variants You are the right fit if you have/are: Ideally educated to HNC/Degree level within an More ❯

the recipient of two Queen's Awards, Luminance is the world's most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its Support function: this team act as the first response to prospective customer and customer issues alike, helping facilitate a seamless execution of Luminance's technology within their own environment. A … Support team member is the point of contact for existing customers, acting as the triage centre for all customer questions or issues. You will be responsible for ticketing, managing and solving all customer queries, either handling them directly or liaising with other departments in the business to provide excellent communication and customer service. You will enjoy managing accounts, and … cultivating relationships with our prospective customers and customers, who span from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. Once trained up, members of the Support team will have a high level of working knowledge of Luminance's products, and will be able to explain how to use product features to solve customer pain points. More ❯

We are looking for keen and capable digital support apprentice to join the small, focused team working to keep every EarthSense monitor running at its full capacity every day of the year. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds … relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. Providing data, software and hardware, our tight-knit, dynamic team has unparalleled expertise in sensor design, pollution modelling and analysis, and we use this to provide insights to government and industry globally. You … will get the chance to develop your technical skills and help us to improve and mature our support systems as you go. You’ll also work closely with our varied and global customer base – you’ll go from assisting air quality consultants in London, to remotely supporting an engineering team in Central America. What You’ll Do Provide technical More ❯

Enthuse customers and provide the best experience through best-in-class hardware, software, and technical support services. Contact us directly if you have any questions about this open job position. Very strong technical skills in all aspects of IT support. Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D, & SCCM). An exceptional … within a multinational media & entertainment corporation? A world-famous brand we all know & love? Based at Pinewood Studios, you will be part of a team providing world-class IT support for a wide variety of users-ranging from password resets to complex diagnostics, fault resolution, and project work. You will be assigned various tickets throughout the day, addressing each … leading companies in the IT industry. We go the extra mile-we not only enthuse our customers but also make the world a better place: 20% of our profits support our initiatives, Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company. Buddy program Company events Internal career development program International job More ❯

Your new company The client is a global energy and commodities company. Your new role You will be providing 2nd Line Support, ensuring delivery of IT services and products, and managing all IT hardware, software and IT service requests. What you'll need to succeed Previous experience in a similar role Expertise with Windows and Mac, Microsoft Office Suite More ❯

My nationwide client based in Edinburgh has an urgent requirement for x2 IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging, troubleshooting … hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

My nationwide client based in Telford has an urgent requirement for x2 IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging, troubleshooting … hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

have the enthusiasm, attitude, and energy for offering a first-class service? And have you worked within an MSP environment? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to expand their team. Managing … over 400+ business IT systems, providing top-notch technologies and exceptional technical support to their customers. In this role, you will work with a diverse range of technologies and customer landscapes, delivering services directly to clients. You will join a team of savvy technicians who excel in customer service, and you'll have the chance to contribute to their … continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £45,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual leave, rising to 25 (accruing a day per year) - Performance-based bonus - Company More ❯

apprenticeship and provide a well-rounded introduction to your career in IT. Within a small team you will encounter a wide variety of experiences and challenges from end user support, administrator tasks and server related issues. Role Fault finding IT issues Investigation and resolving end user queries and faults with any IT related end user software and/or … equipment Microsoft administration Deployment of IT equipment Use of an RMM (Remote Monitoring & Management) software to support end users Provide troubleshooting and technical support face to face, via phone, web-based tools and email for our internal users Additionally, when not carrying out the roles above there will be opportunity to work with the Technical Wi-Fi team More ❯