2nd Line IT Support Engineer
- Hiring Organisation
- Nextech
- Location
- Milton Keynes, Buckinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 per annum
ticketing system Supporting Microsoft 365 (Exchange Online, SharePoint, Teams, Azure AD) Diagnosing and resolving Windows Server and Active Directory issues Assisting with onboarding / offboarding of users and devices Supporting backups, antivirus, patching, and monitoring tools Contributing to documentation and knowledge base articles Working closely with 3rd line … looking for Previous experience in a 2nd line support role within an MSP (or similar fast-paced environment) Strong knowledge of: Windows 10 / 11 & Windows Server Active Directory & Group Policy Microsoft 365 & Azure AD Networking fundamentals (DNS, DHCP, TCP / IP ...