IT Helpdesk Engineer
- Hiring Organisation
- Nextech Group Limited
- Location
- Worthing, West Sussex, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
Manage and track tickets through to resolution * Deliver desk-side and remote support to users Infrastructure & Systems Support * Administer Windows Server environments (2016 / 2019 / 2022) * Manage Active Directory (users, groups, permissions, GPOs) * Support DNS, DHCP, file and print services * Perform routine maintenance, patching … documentation * Contribute to knowledge base and internal documentation * Travel to customer sites when required Requirements Essential: * 2-4 years' experience in IT support / helpdesk * Strong L1 & L2 troubleshooting skills * Experience with Windows Server & Active Directory * Microsoft 365 administration experience * Solid understanding of Windows OS environments * Strong communication ...