We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line TechnicalSupport Specialist, you'll be the first point of contact for users across the UK and Germany needing help with laptops, tablets … you'll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technicalsupport (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues … colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre More ❯
to meet the needs of its customers. Discover more at and follow us on LinkedIn , Instagram , and X . About the Team: The Customer SupportTechnicalSupport Engineer is a technical expert who is the primary contact between first/second line support and core … to resolution. Develop diagnostic and corrective SQL scripts to help resolve customer problems or identify existing scripts or patches that must be applied. Reproduce technical problems, diagnose causes, identify temporary or final solutions, and communicate status updates to our clients. Distinguish between application database, operating system, network, and hardware … analysis and make recommendations for improvements, including maintenance of our knowledge base. Participate in weekend on-call rotation for critical issues escalation. Present complex technical information to non-technical audiences. Work with other Medidata teams to ensure application effectiveness and compliance with regulatory and legislative controls. Qualifications : SQL More ❯
2nd line TechnicalSupport Analyst |Westbury on Trym | Full Time - 8.45 – 5.30 Monday – Friday | £32,000 - £36,000 Per Annum Our client has been providing reliable, customer-centric and high-quality IT support services and solutions to a variety of businesses and sectors for over 25 years. … They are proud to be an award-winning managed service provider, providing support to a wide range of business sectors across London, Kent, Bristol and the surrounding home counties. Are you the right person for the job? Excellent knowledge of Microsoft Windows Server 2008/2012/2016/… Keeping up to date with current industry trends and emerging technologies and best practices Must be able to demonstrate a ‘customer first' approach to support 3 years+ experience on a helpdesk, technicalsupport or similar role, preferably in an MSP environment. Candidate must have a Full UK More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
The Clever Fish Recruitment
of exciting projects Supportive and collaborative working environment Monday to Friday, 9am to 5pm We are proud to represent a well-established and respected technicalsupport team based in Sheffield, currently looking to welcome a technically minded and customer-focused individual to their growing department. This role offers … exciting opportunity for someone with a background or interest in construction, building materials, or engineering to make a real impact, providing design advice and technicalsupport on a range of projects across the UK and Ireland. You will work closely with architects, engineers, contractors, and internal colleagues, offering … will be vital to the success of each project and will help ensure high levels of customer satisfaction ESSENTIAL TO APPLY Experience in a technical, construction, or manufacturing environment Ability to interpret technical drawings GCSEs (or equivalent) in Maths and English, grades AC Strong attention to detail Proficient More ❯
Bloomberg's TechnicalSupport specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting. What's The Role … As a TechnicalSupport Specialist, you will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues and work closely with a range of partners to deliver access to the Bloomberg infrastructure while meeting our clients … service to our customers. If you wish to be involved in an exciting, fast-paced opportunity that allows you to fully utilize your communication, technical, and troubleshooting skills while gaining insight into the global financial markets - then this may be the opportunity for you. We'll Trust You To More ❯
/7 Rota) Are you a tech-savvy problem solver with a passion for supporting global networks? We’re looking for a Network Support Engineer to join a dynamic and fast-paced Global Customer Support team based in Redruth (Pool) . In this role, you’ll provide hands … on technicalsupport across satellite communications, IP networking, and firewall systems—keeping critical services online for customers around the world 🌍. You’ll be a senior presence on shift, guiding junior engineers and taking ownership of complex technical challenges. 🔧 What You'll Do: Deliver 2nd line support … and customer equipment Monitor systems proactively and respond to alerts in real time Troubleshoot issues across routing, switching, RF links, and Wi-Fi Own support tickets from diagnosis to resolution, maintaining customer satisfaction Log incidents and actions accurately using tools like Freshdesk Share knowledge and mentor 1st and 2nd More ❯
Technical Account Manager (German speaking), AWS Enterprise Support At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data/Analytics, Application-level services … the most value from AWS services and the cloud technology that supports their business goals. As we continue to rapidly expand AWS's Enterprise Support organization by averaging 30% - 40% revenue growth per year, you'll have plenty of opportunities to develop your technical, consulting, operational and leadership … have the chance to receive mentorship and gain AWS certifications for global & regional impact. The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us More ❯
SC Cleared*** Second line TechnicalSupport (Desktop Migration) Cardiff or Bristol or Feltham or Cheltenham or Brockworth (Multiple roles available) 6 Month contract initially, good scope for extension £300 - £350 p/d (Umbrella-PAYE) One of our blue chip clients are looking for a number of Second … line TechnicalSupport (Desktop Migration) Engineers to join the team on a long term programme of work. The role requires direct experience in managing desktops, including tasks such as PC imaging and device management, along with extensive knowledge of computer hardware, networks, and the ability to troubleshoot systems … and applications. Key responsibilities: * Provide break/fix support for desktops, laptops, and peripherals * Re-image devices and reinstall/configure applications as needed * Troubleshoot Windows OS, hardware, and enterprise applications * Coordinate with third-party vendors for escalations and hardware replacements * Document issues and resolutions in the IT service More ❯
by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technicalsupport to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established … results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML … and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technicalsupport team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they More ❯
by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technicalsupport to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established … results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML … and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technicalsupport team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom
Birchwell Associates Ltd
across the UK. With a strong focus on sustainability, innovation, and customer care, this is an exciting opportunity to join a dynamic and supportive technical team shaping the future of green energy. Why Join? Youll be part of a forward-thinking organisation that values your expertise, fosters personal and … and actively contributes to a more sustainable future. Career development, training, and collaboration are at the heart of their culture. Your Role As a TechnicalSupport Specialist, youll play a key part in building and maintaining trust in the companys range of sustainable heating systems and services. You … will: Respond to technical enquiries before and after sales, including troubleshooting, spare parts support, and general product information. Provide expert assistance to professional installers and field engineers, taking ownership of queries through to resolution. Collaborate with the wider technicalsupport, service, warranty, customer service, and sales More ❯
Job Title: Technical Sales Support (35K Salary) Location: Northumberland Salary: £35,000 + Contributory Pension + PTE Discretionary Bonus We are seeking a Technical Sales Support professional to join our team and support our ongoing success in delivering high-quality solutions to our clients. This … role will primarily focus on preparing detailed technical proposals, handling inbound customer inquiries, and ensuring client needs are met effectively. If you have a strong technical understanding, excellent customer service skills, and the ability to work with both technical and non-technical teams, we'd love … solutions by reviewing project specifications and site drawings Collaborate with internal departments to gather necessary information and ensure client requirements are met Prepare detailed technical proposals and quotations using Microsoft Office, Sage 200, and Salesforce Create technical arrangement drawings using SolidWorks (training provided if needed) Develop a deep More ❯
AI Support Engineer | Computer Vision | Retail Tech Are you passionate about solving complex problems and working with cutting-edge AI and computer vision technology? We’re looking for a TechnicalSupport Engineer/Systems Analyst to play a key role in the success of AI-powered systems … is a fantastic opportunity to join an innovative and collaborative team at the forefront of transforming retail operations. If you enjoy diving deep into technical challenges, working closely with customers, and driving meaningful change, we want to hear from you. 🧠 What You’ll Be Doing: Handle escalated support … system anomalies Create detailed reports on system performance Help shape future system enhancements and boost customer satisfaction ✅ What You’ll Bring: Experience in a technicalsupport or analyst role, ideally with AI or software systems Confidence in dealing with customers and translating complex issues into simple terms Ability More ❯
West London, London, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
Job Title: TechnicalSupport Officer Rate: £165 per day (Inside IR35 - umbrella) Location: Hillingdon - Hybrid Contract Type: Contract Start Date: ASAP Duration: 3 months Overview: Were looking for a reliable and proactive TechnicalSupport Officer to provide high-quality administrative and operational support across waste … handling a busy workload with a strong focus on service delivery. Key Responsibilities: Respond to queries via phone, email, and CRM; escalate as needed. Support service requests, complaints, and day-to-day admin for waste/environmental operations. Deliver a flexible, accurate admin service across multiple teams. Maintain workflows … follow correct payment processes. Contribute to service improvements and process efficiencies. Liaise with internal teams, external stakeholders, and members of the public. Provide occasional support across other sites or functions if required. Requirements: Minimum 5 GCSEs including Maths and English. Strong admin experience, ideally in a busy, multi-team More ❯
Hillingdon, Middlesex, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
Job Title: TechnicalSupport Officer Rate: £165 per day (Inside IR35 - umbrella) Location: Hillingdon - Hybrid Contract Type: Contract Start Date: ASAP Duration: 3 months Overview: We're looking for a reliable and proactive TechnicalSupport Officer to provide high-quality administrative and operational support across … handling a busy workload with a strong focus on service delivery. Key Responsibilities: Respond to queries via phone, email, and CRM; escalate as needed. Support service requests, complaints, and day-to-day admin for waste/environmental operations. Deliver a flexible, accurate admin service across multiple teams. Maintain workflows … follow correct payment processes. Contribute to service improvements and process efficiencies. Liaise with internal teams, external stakeholders, and members of the public. Provide occasional support across other sites or functions if required. Requirements: Minimum 5 GCSEs including Maths and English. Strong admin experience, ideally in a busy, multi-team More ❯
Rushden, Northamptonshire, East Midlands, United Kingdom
Rullion Limited
Hiring: Internal TechnicalSupport Engineer (Sensors) ?? Based in Rushden, Northamptonshire Do you have hands-on experience with sensors such as inductive, magnetic, photoelectric, ultrasonic, capacitive, and safety switches? Are you passionate about helping customers find innovative technical solutions? If so, we want to hear from you! My … client are expanding their Sensors Team and looking for a skilled Internal TechnicalSupport Engineer who thrives in a problem-solving, customer-focused environment. With decades of expertise in the industry, my client are known for being one of the leading distributors of electrical products. They have built … interpret specs & provide tailored quotes -Staying up to date with training from industry leaders like Omron, Sick, and Pepperl+Fuchs ?? What we're looking for: -Technical expertise in sensor products -Experience in electrical/sensor sectors -Attention to detail & a team player mindset Rullion celebrates and supports diversity and is More ❯
Hiring: Internal TechnicalSupport Engineer (Sensors) ?? Based in Rushden, Northamptonshire Do you have hands-on experience with sensors such as inductive, magnetic, photoelectric, ultrasonic, capacitive, and safety switches? Are you passionate about helping customers find innovative technical solutions? If so, we want to hear from you! My … client are expanding their Sensors Team and looking for a skilled Internal TechnicalSupport Engineer who thrives in a problem-solving, customer-focused environment. With decades of expertise in the industry, my client are known for being one of the leading distributors of electrical products. They have built … interpret specs & provide tailored quotes -Staying up to date with training from industry leaders like Omron, Sick, and Pepperl+Fuchs ?? What we're looking for: -Technical expertise in sensor products -Experience in electrical/sensor sectors -Attention to detail & a team player mindset Rullion celebrates and supports diversity and is More ❯
Hiring: Internal TechnicalSupport Engineer (Sensors) ?? Based in Rushden, Northamptonshire Do you have hands-on experience with sensors such as inductive, magnetic, photoelectric, ultrasonic, capacitive, and safety switches? Are you passionate about helping customers find innovative technical solutions? If so, we want to hear from you! My … client are expanding their Sensors Team and looking for a skilled Internal TechnicalSupport Engineer who thrives in a problem-solving, customer-focused environment. With decades of expertise in the industry, my client are known for being one of the leading distributors of electrical products. They have built … interpret specs & provide tailored quotes -Staying up to date with training from industry leaders like Omron, Sick, and Pepperl+Fuchs ?? What we're looking for: -Technical expertise in sensor products -Experience in electrical/sensor sectors -Attention to detail & a team player mindset Rullion celebrates and supports diversity and is More ❯
Job Title - TechnicalSupport Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a TechnicalSupport Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary … customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Focus Group
Job Title - TechnicalSupport Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a TechnicalSupport Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary … customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Focus Group
Job Title - TechnicalSupport Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a TechnicalSupport Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary … customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding More ❯
Shoreham-by-sea, Sussex, United Kingdom Hybrid / WFH Options
Focus Group
Job Title - TechnicalSupport Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a TechnicalSupport Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary … customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding More ❯
Job Title: TechnicalSupport Officer Rate: £165 per day (Inside IR35 - umbrella) Location: Hillingdon - Hybrid Contract Type: Contract Start Date: ASAP Duration: 3 months Overview: Were looking for a reliable and proactive TechnicalSupport Officer to provide high-quality administrative and operational support across waste More ❯
Hybrid working) We have a great opportunity for an organised, self motivated, TechnicalSupport Engineer, with a strong exposure to networking and excellent team player capabilities, to join a well-established company, based in Bromley, South East London. The ideal candidate will have previously worked in a fast … paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support. They are looking for someone with around 5 years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have extensive … of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops. Responsibilities: Completing technicalsupport tasks, solving IT issues Problem solving and closing support calls on cloud based and on-prem systems Troubleshooting issues with servers More ❯
Hybrid working) We have a great opportunity for an organised, self motivated, TechnicalSupport Engineer, with a strong exposure to networking and excellent team player capabilities, to join a well-established company, based in Bromley, South East London. The ideal candidate will have previously worked in a fast … paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support. They are looking for someone with around 5 years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have extensive … of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops. Responsibilities: Completing technicalsupport tasks, solving IT issues Problem solving and closing support calls on cloud based and on-prem systems Troubleshooting issues with servers More ❯