Technical Support Jobs in the UK

201 to 225 of 240 Technical Support Jobs in the UK

Staff Technical Support Engineer

London, United Kingdom
Kong Inc
few areas, and have some interest and capabilities in others. About the role: You will be working at a hectic and fast-paced Startup as an engineer in the Technical Support Engineering (TSE) team. This team is responsible for assisting Kong customers in resolving complex technical issues in production and pre-production environments. You will have the … opportunity to work with your teammates and our customers to support many new, leading-edge technologies that solve real challenges. You will work to provide robust feedback and guidance to our Product and Engineering teams while being a voice for our customers. You want to make our customers and partners successful while strengthening their relationship with Kong. You can … Working with top developers from around the world, helping to implement Kong Products and Technologies, including our API Gateway, AI Gateway and ServiceMesh solutions Leading the investigation of complex technical puzzles and working collaboratively to understand and resolve customer issues Creating knowledge articles to complement our documentation and enable customers to understand product use cases better Be a driver More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Account Manager UK-PS, Enterprise Support

London, United Kingdom
Amazon
Technical Account Manager UK-PS, Enterprise Support Job ID: AWS EMEA SARL (UK Branch) An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft … and execute strategies to drive our customers' adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Technical Support Scientist

York, Yorkshire, United Kingdom
Equals One Ltd
Customer Technical Support Scientist Salary: £40,000 per year Full time Office based - Sand Hutton with travel Do you have experience of working within the Water, Environmental or scientific instrumentation industries? Do you have a background in customer and client support? Are you ready for a fresh challenge in a new and exciting role? If so then More ❯
Employment Type: Permanent
Salary: GBP 40,000 Annual
Posted:

Technical Account Manager, AWS Enterprise Support, AWS Enterprise Support CEE

London, United Kingdom
Amazon
Technical Account Manager, AWS Enterprise Support, AWS Enterprise Support CEE Job ID: Amazon Web Services Poland sp. z o.o. An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through … significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer (Hydraulics/Pneumatics)

Milton Keynes, Buckinghamshire, United Kingdom
Ernest Gordon Recruitment
Technical Support Engineer (Hydraulics/Pneumatics) Milton Keynes £35,000 to £45,000 + Company Bonus + Generous Holiday + Company Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking More ❯
Employment Type: Permanent
Salary: GBP 45,000 Annual
Posted:

2nd Line Technical Support Engineer

Surrey, Great Burgh, United Kingdom
The Channel Recruiter
One of our wonderful clients have re-engaged and I am now looking for a 2nd Line Technical Support Engineer to join their ever-growing team. You will need to have very strong desktop support skills and have good network knowledge and experience including managed switches, VLANs, Wi-fi and firewalls. Strong communication and customer service skills More ❯
Employment Type: Permanent
Salary: £30000 - £34000/annum
Posted:

2nd Line Technical Support Engineer

Epsom, Surrey, South East, United Kingdom
THE CHANNEL RECRUITER LTD
One of our wonderful clients have re-engaged and I am now looking for a 2nd Line Technical Support Engineer to join their ever-growing team. You will need to have very strong desktop support skills and have good network knowledge and experience including managed switches, VLANs, Wi-fi and firewalls. Strong communication and customer service skills More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Italian speaking Technical Support - Electronics and IT

City of London, London, United Kingdom
Hybrid / WFH Options
Dupen Recruitment Services
Fully remote helpdesk technical support position. Fluent Italian ? Do you have a love for Electronics and an understanding of the various electrical components found on a PCB or logic board? A passion for IT and technology in general? Do you enjoy diagnosing and fixing issues with equipment (could be PCs, any electrical or electro-mechanical devices)? An interest … from you! Contrary to the above, this is not a hands-on role; it is a fully remote (you can work from home), helpdesk/service desk position providing support to clients who are using my customers systems advanced 2D and 3D imaging devices , together with an element of IT support surrounding these networked machines. Its a permanent … career opportunity a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to positions with a wider/global remit. Hours: Monday to Friday , 37.5hrs (1hr lunch): 08:30 17:00hrs. They have a great management team in place and the team itself is positive and collaborative. Full and More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Italian speaking Technical Support - Electronics and IT

London, United Kingdom
Hybrid / WFH Options
Dupen Ltd
Fully remote helpdesk technical support position. Fluent Italian ? Do you have a love for Electronics and an understanding of the various electrical components found on a PCB or logic board? A passion for ‘IT’ and technology in general? Do you enjoy diagnosing and fixing issues with equipment (could be PCs, any electrical or electro-mechanical devices)? An interest … from you! Contrary to the above, this is not a ‘hands-on’ role; it is a fully remote (you can work from home), helpdesk/‘service desk’ position providing support to clients who are using my customer’s systems – advanced 2D and 3D imaging devices , together with an element of IT support surrounding these networked machines. It’s … a permanent career opportunity – a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to positions with a wider/global remit. Hours: Monday to Friday , 37.5hrs (1hr lunch): 08:30 – 17:00hrs. They have a great management team in place and the team itself is positive and collaborative. More ❯
Employment Type: Permanent
Salary: £26000 - £27000/annum + range of benefits
Posted:

Technical Support Engineer (Field Based)

Weybridge, England, United Kingdom
LG Electronics UK
because you care and because it’s the right thing to do. Overview We are looking for a skilled engineer with field repair experience to join us as the Technical Support Engineer (Field Based) for all Home Entertainment products. LGEUK is an ever growing company in the market place; as such the ability to manage change in line … for the ASC network. To review and rationalise small repairers. Liaise and work with WIP team colleagues daily in order to facilitate quick efficient job management. Be able to support when required other Service members with activities like job management, conference calls, shared knowledge etc Some technical understanding and ability is desirable but the role should not include More ❯
Posted:

French Technical Support

City of London, London, United Kingdom
Pros2Work
French/Français/Graduate/STEM/Mathematics/Support/London/Software/SaaS/Analyst/Analytical/Technical Support/Computer Science/Analyst/AI/Artificial Intelligence/ML/Machine Learning/Tech/Technology Are you a French-speaking, recent STEM graduate looking for a long-term career … configure the systems to meet their business needs Identify and gather ideas for new functionality and services Visit customers to identify opportunities for improved use of the software solutions Support other teams in testing new releases Translate content and documents from English to French Requirements for the role: Fluent to a native level of French (both written and spoken More ❯
Posted:

French Technical Support

London Area, United Kingdom
Pros2Work
French/Français/Graduate/STEM/Mathematics/Support/London/Software/SaaS/Analyst/Analytical/Technical Support/Computer Science/Analyst/AI/Artificial Intelligence/ML/Machine Learning/Tech/Technology Are you a French-speaking, recent STEM graduate looking for a long-term career … configure the systems to meet their business needs Identify and gather ideas for new functionality and services Visit customers to identify opportunities for improved use of the software solutions Support other teams in testing new releases Translate content and documents from English to French Requirements for the role: Fluent to a native level of French (both written and spoken More ❯
Posted:

Energy Storage Technical Support Engineer

Hounslow, London, United Kingdom
BYD Europe
About the role BYD is seeking a Technical Support Engineer to cover various energy storage site locations across the UK. This role reports to the UK Regional Aftersales Manager and involves performing preventative maintenance, troubleshooting, warranty repairs, and commissioning activities on BYD energy storage units at multiple client sites within the UK. Tasks & Responsibilities: Maintain BYD Energy Storage … Systems through annual PPM checks, capacity tests, and reactive works. Ensure safety protocols are followed at all times. Provide phone support and remote diagnostics to customers. Complete administrative duties such as timesheets, vehicle checks, and daily job logs. Troubleshoot equipment at customer sites. Perform start-up and commissioning services (SAT). Assist the engineering team with product development and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Sales Support Engineer

Bristol, Gloucestershire, United Kingdom
Weare5vtech
We're hiring a Technical Sales Support Engineer for a fast-growing engineering company in Austin whose battery-free energy storage systems are reshaping the future of backup power. Serving mission-critical sectors like data centers, healthcare, and manufacturing, the company's proprietary technology delivers sustainability, instant response, minimal maintenance, and zero toxic waste. These large, complex, engineered … to-order systems are built to last for decades in the field, with over a gigawatt deployed across over 50 countries. As a Technical Sales Support Engineer, you'll play a critical role in bridging engineering, sales, and customer needs, developing bespoke system solutions, generating proposals, supporting project bids, and influencing technical specifications. You'll be a … commercial team, helping customers understand the value, feasibility, and application of these complex and critical systems in real-world environments. You Will Be Supporting the sales team with tailored technical solutions, one-line diagrams, and scope documentation. Interfacing directly with customers, engineers, and consultants to influence specifications and system design. Leading site inspections and translating findings into technical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Stable Yard Assistant / Technical Support Officer (Equine)

Aberdeen, Aberdeenshire, Scotland, United Kingdom
Hybrid / WFH Options
Scotland's Rural College (SRUC)
About The Team: We are looking for a part time Stable Yard Assistant (Technical Support Officer) to join our friendly team based at SRUC Sunnybrae Farm Stables, Walton Road, Stoneywood, Aberdeen on a zero-hour contract. The Opportunity: The main duties and responsibilities of the role will be to attend to the care of our equines ensuring high … at all times. There will be additional duties of welfare checks for our small herd of ruminants who also reside at Sunnybrae Farm Stables. The facility is used to support the delivery of practical teaching sessions for students undertaking courses at SRUC Craibstone. Duties will include but will not be limited to: Feeding and watering equines and livestock Health More ❯
Employment Type: Permanent, Part Time, Work From Home
Salary: £13.32 - 13.32 per hour + Attractive benefits
Posted:

Technical Support Advisor (Internal Systems)

Orpington, Kent, England, United Kingdom
Mapped Recruitment Ltd
Mapped Recruitment is partnering with a client on their Interim Technical Advisor/IT Support hire to join their team on a 9-month FTC . This is not your typical hardware-focused IT support role — my client needs someone who can provide exceptional internal application support, especially across Business Central, Office 365, and in-house … tools. Key Responsibilities: Providing frontline support to colleagues across stores and offices Troubleshooting issues with Business Central , MS365, and custom business apps Liaising with external vendors to escalate and resolve technical issues Ensuring fast resolution of tickets while maintaining top-tier customer service Assisting occasionally with printer/device queries (minimal hardware involved) Adhere to IT security best … practices and assist in threat monitoring and mitigation. Key Requirements: 2–4 years' experience in IT support or application support roles Strong working knowledge of Microsoft 365 and SharePoint admin Exposure to Business Central or similar ERP tools (ideal, not essential) Ability to communicate clearly with non-technical users Comfortable managing and prioritising tickets in a fast More ❯
Employment Type: Contractor
Rate: £35,000 - £45,000 per annum
Posted:

1st Line Technical Support

Chelmsford, Essex, United Kingdom
Empro Talent Ltd
1st Line IT Deskside Support Technician Location: Chelmsford (Office-Based) Hours: Full-time, Monday to Friday (7.5-hour shifts between 08:00 and 20:00) Salary: £25,000 per annum + Overtime/TOIL + Benefits Driving Licence Required Our client is seeking a proactive and technically capable 1st Line IT Deskside Support Technician to deliver front-line … technical assistance to users across a range of operational sites. This is an office-based role in Chelmsford with occasional travel to other locations as needed. About the Role As a 1st Line Support Technician, you will be the first point of contact for technical issues—resolving incidents and service requests related to hardware, software, and connectivity. … You’ll also provide in-person support for users at various client locations, including: Offices Courts Custody suites Other operational service sites Support will include everything from basic PC and printer troubleshooting to software and connectivity issues involving switches, firewalls, and WAN connections. You’ll also assist with bespoke applications and contribute to the service desk function by More ❯
Employment Type: Permanent
Salary: £25000/annum
Posted:

1st Line Technical Support- Telecoms

Horsham, West Sussex, England, United Kingdom
Global 4 Communications Ltd
PLEASE NOTE: THIS IS A TELECOMS TECHNICAL ROLE, NOT AN IT SUPPORT ROLE Who are Global 4? We're not your average Telecom company. With an impressive 5-star Trustpilot rating and ISO 9001 and 27001 accreditations, we're at the forefront of innovation. We're adding new clients to our family constantly, all while nurturing our existing … Days Out · Buy & Sell holiday allowance scheme · Death in service benefit · Pension scheme · Eye care vouchers · Friday fridge · Paid Charity leave What will you be doing? · Provide 1st line technical knowledge and support to our customers - Be the initial point of contact for customer queries, faults, escalations and service amendments for the team. Escalate/refer and engage … 2nd/3rd line engineering support for more complicated faults, ensuring our customers receive exceptional service · Ensure all customer communications are clear and concise, frequently setting clear expectations and outlining next steps. · Support your team's workload by taking on ad hoc tasks as needed and collaborating cross-functionally within the broader business. · Proactively liaise between teams to More ❯
Employment Type: Full-Time
Salary: £26,280 - £27,500 per annum
Posted:

Technical Support Representative

United Kingdom
Hybrid / WFH Options
SmartSimple Software
our office locations, you’ll be contributing to a vibrant, collaborative culture focused on driving meaningful impact across the world. What You’ll Do: You’ll provide exceptional customer support to end users. Help customers resolve day to day challenges by delivering innovative and scalable resolutions. You will respond to email, online and telephone client support requests. You … ll troubleshoot, triage and resolve customer support issues; providing concise details to internal teams and to the customer You’ll analyze each issue for root cause, determining if the issue could have been prevented by changes in software or business process, and escalating to subject matter experts with recommendations. You’ll capture details of support requests in SmartSimple … s ticketing system. You’ll ensure client support tickets are resolved in a fast and professional manner and comply to the agreed Service Level Agreements. You’ll facilitate relationships across various customer teams, internal teams and departments to further strengthen our customer partnerships. You’ll help test fixes provided by the Development team and incorporate them into client systems. More ❯
Posted:

Technical Head of Customer Support (SAAS)

Belfast, United Kingdom
Hybrid / WFH Options
MCS Group
Head of DevOps Support Remote UK/ROI Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows how to blend strong … operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end support engineering function - setting … KPIs, driving resolution quality, and creating best-in-class tooling and workflows. Owning the customer journey post-deployment, from onboarding through to long-term technical enablement. Partnering with Product and Engineering to improve integrations and address platform feedback that really matters to users. Automating wherever possible - because great support teams build, not just react. What we're looking More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support (VoIP Specialist)

Croydon, London, United Kingdom
BPL Business Media Ltd
Essential - Experience of working in the telecoms and connectivity sector Desirable - knowledge of BT/Openreach/TalkTalk/Sky procedures Support role will be covering our entire product portfolio, training provided where needed Work from our head office in Croydon, South London (CR0 1YB) We expect you to share our values of: Proactive Who are we? ICUK has … house we enjoy the benefits of automation for large parts of our operations. We are not a call center, instead we're a team of 18 individuals spread across support, provisioning and development. As a team, we work incredibly quickly responding to all members' ideas and suggestions whether that be on an individual fault or as part of a … or develop in this role: The ability to demonstrate a keenness for the work Aid in the continual improvement of our platform Provide clear verbal and written communication of technical topics to technical and non-technical customers. Willingness to see through support scenarios to the end Desire to expand knowledge across a wide portfolio of services More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Customer Support Lead

Twickenham, London, United Kingdom
Hybrid / WFH Options
Xperi
thriving team where you can play an integral role in shaping the future of entertainment technology. The Role You will join our team in Twickenham,London as a Customer Support Manager, helping our customers solve problems, and liaising between customers and our development team to ensure we quickly and efficiently find solutions to customer issues. We work with several … content. The mobile apps operates as our customer's app so also partially depend on customer infrastructure for some functionality - audio streaming for example. Responsibilities include Providing first-line technical support to our customers and own and manage reported issues until they are resolved. These customers could be using our mobile apps or our broadcast studio systems. Working … development team where necessary. Pro-actively working with the development team to identify issues before customers experience them Testing new release of our broadcast studio systems software Tracking customer support and providing regular reports so we can identify areas of improvement. Being a first point of contact for new customers, helping them understand how we work, bringing them up More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Helpdesk IT Support Technician Apprentice

12, The Wharf, 16 Bridge Street, Birmingham, England
EDUCATION & IT LIMITED
You will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare Cash Plan. Full UK Driving License desirable. Role You … will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of IT support issues. You will need to be technically minded, and you must be comfortable … communicating with individuals, groups, and management. Many of our clients are not completely comfortable with the use of technical jargon. An ability to explain yourself in lay terms is necessary. You must have the ability to pick up skills and familiarise yourself with software quickly and stay abreast of the latest technologies. Respond to requests for technical assistance More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 to £23,809.50 a year
Posted:

Technical Support Specialist

London Area, United Kingdom
Russell Tobin
IT Support Specialist 📍 Onsite – Central London 📅 12-Month Contract | 💷 £20–£25 per hour (Inside IR35) Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT Support Specialist to provide hands-on technical assistance to users, ensuring smooth operation … remotely as needed. Enter commands and observe system functioning to verify correct operation and detect errors. Maintain accurate records of daily data transactions, problems, and remedial actions taken. Read technical manuals, confer with users, and run diagnostics to identify and resolve issues. Qualifications & Skills Strong verbal and written communication skills. Excellent problem-solving, customer service, and interpersonal skills. Ability More ❯
Posted:

Technical Support Specialist

City of London, London, United Kingdom
Russell Tobin
IT Support Specialist 📍 Onsite – Central London 📅 12-Month Contract | 💷 £20–£25 per hour (Inside IR35) Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT Support Specialist to provide hands-on technical assistance to users, ensuring smooth operation … remotely as needed. Enter commands and observe system functioning to verify correct operation and detect errors. Maintain accurate records of daily data transactions, problems, and remedial actions taken. Read technical manuals, confer with users, and run diagnostics to identify and resolve issues. Qualifications & Skills Strong verbal and written communication skills. Excellent problem-solving, customer service, and interpersonal skills. Ability More ❯
Posted:
Technical Support
10th Percentile
£26,250
25th Percentile
£28,438
Median
£34,000
75th Percentile
£41,000
90th Percentile
£50,000