Exeter, Devon, United Kingdom Hybrid / WFH Options
Focus Group
Job Title - TechnicalSupport Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a TechnicalSupport Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary … customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding More ❯
Shoreham-by-sea, Sussex, United Kingdom Hybrid / WFH Options
Focus Group
Job Title - TechnicalSupport Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a TechnicalSupport Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary … customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding More ❯
Job Title: TechnicalSupport Officer Rate: £165 per day (Inside IR35 - umbrella) Location: Hillingdon - Hybrid Contract Type: Contract Start Date: ASAP Duration: 3 months Overview: Were looking for a reliable and proactive TechnicalSupport Officer to provide high-quality administrative and operational support across waste More ❯
Hybrid working) We have a great opportunity for an organised, self motivated, TechnicalSupport Engineer, with a strong exposure to networking and excellent team player capabilities, to join a well-established company, based in Bromley, South East London. The ideal candidate will have previously worked in a fast … paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support. They are looking for someone with around 5 years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have extensive … of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops. Responsibilities: Completing technicalsupport tasks, solving IT issues Problem solving and closing support calls on cloud based and on-prem systems Troubleshooting issues with servers More ❯
Hybrid working) We have a great opportunity for an organised, self motivated, TechnicalSupport Engineer, with a strong exposure to networking and excellent team player capabilities, to join a well-established company, based in Bromley, South East London. The ideal candidate will have previously worked in a fast … paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support. They are looking for someone with around 5 years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have extensive … of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops. Responsibilities: Completing technicalsupport tasks, solving IT issues Problem solving and closing support calls on cloud based and on-prem systems Troubleshooting issues with servers More ❯
security, we want to hear from you. Apply today to help us achieve our mission. Summary: We're seeking an experienced and self-driven TechnicalSupport Manager to join our outstanding team. This individual is responsible for leading a team of engineers who provide analysis and resolution of … issues across our platform. The TechnicalSupport Manager is driven to ensure our customers receive a world-class experience as measured through well-defined KPIs. The position requires a balance of technical and managerial attributes that will shape the organization. Accountability, motivation, creativity, and tenacity are the … key success attributes for this role. This position must be located in Belfast Metro area. What You'll Do: Providing world-class support to our EMEA customer base. Train and motivate a team of Support Engineers who are responsible for proposing mutual resolution success criteria, coordinating communication and More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. The Technical Application Support Engineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line … with product roadmaps.Day to day the role will perform proactive maintenance activities, mitigation of operational risks, management of integrations, delivery of level 3 technical incident resolution along with the delivery of continuous improvements. What you'll do: Day to day monitoring of integration and batch process processes, remediating errors … in a swiftly manner to mitigate business impact. Day to Day technical administration of corporate applications inc Oracle & MS Sql DBs Provide technical incident resolution for Telent's Corporate Application estate issues. Troubleshoot problems, identifying causes, and recommending corrective measures. Run SQL queries and updates to supportMore ❯
Bury St. Edmunds, Suffolk, United Kingdom Hybrid / WFH Options
Pioneer Selection
PLC CONTROLS TechnicalSupport Specialist - 100% REMOTE BASED TRAINING AND UNRESTRICTED PROGRESSION. Salary: £55,000-£59,000 (Car allowance included) Company car (When travel is needed) Monday to Friday (REMOTE) Location: - CANDIDATES CAN LIVE ANYWHERE IN ENGLAND AS LONG AS THEY ARE HAPPY TO TRAVEL NATIONWIDE We are … currently recruiting for a blue chip client who are looking for a TechnicalSupport Spe click apply for full job details More ❯
Technical Account Manager (German speaking), AWS Enterprise Support At AWS Enterprise Support, we are seeking a Technical Account Manager (TAM) to support our customers' innovation across various technologies, including Compute, Storage, Database, Big Data/Analytics, Application services, Networking, serverless, and more. The TAM acts … trusted advisor, helping customers maximize value from AWS services and cloud technology aligned with their business goals. As AWS continues to expand its Enterprise Support organization, with an annual revenue growth of 30-40%, you will have opportunities to develop technical, consulting, operational, and leadership skills. You will … technologists, expand your AWS product knowledge, and have opportunities for mentorship and AWS certifications. The TAM is central to delivering value to our Enterprise Support customers, working closely with the broader account team. If you want to be at the forefront of customer strategies and innovation, join us! Key More ❯
the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. TechnicalSupport Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations … of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow … customers. Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator More ❯
the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. TechnicalSupport Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations … of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables Understand various components of ours products including how they function together and the workflow … customers Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues Logically assess the issue, propose solutions to customers and work with development on enhancements for the product Serve as a highly effective mediator More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Ernest Gordon Recruitment
Technical Sales Manager £47,000 - £55,000 + Pension + Bonus Northampton Are you a proven manager of Technical sales teams? Do you enjoy helping customers navigate challenges and find effective solutions? Have you managed large teams of over 15 staff? On offer is an exciting opportunity to … be part of a well-established company and contribute to the growth of their technical department. A company that has been stablished for over 50 years and provides stability, reliabilty and an unrivalled expertise in their field of expertise. You will manage and lead a team of engineers and … technicalsupport (15+) staff to provide internal technical advice and product support to customers' requirements/specifications. THE ROLE Manage five technical teams Adhere to KPIs and manage team's KPIs Report and discuss any issues with the Commercial Director Log daily, weekly and monthly More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
French Selection UK
Dutch speaking TechnicalSupport Administrator (Electronics) Location: Maidstone Hybrid work: 2 - 3 days a week in the office Salary: £32,000 per annum plus bonus Ref: 4249DC Company Profile: A well-established British designer and producer of audio products sold globally. Main duties: Respond to enquiries via email … phone and live chat Provide product support to customers and distributors Deliver technical troubleshooting Be responsible for returns and following up accordingly Provide purchase support Liaise with internal departments ensuring support to customers is maintained at a high standard Engage in professional development as required Candidate … s Profile: Fluent in Dutch (written and spoken) essential Experience in technical or product support required Great customer service experience (B2C) Excellent communication skills High attention to detail with good problem solving skills Car owner due to location of client More ❯
other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/TechnicalSupport Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As … 1st line support, you will work closely with stakeholders and all staff members. You’ll be responsible for logging, managing, and owning incidents and requests, and proactively monitoring their progress. Who are we looking for? A motivated individual with: A friendly, helpful, and patient personality. Outstanding communication skills. Willingness … SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. More ❯
other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/TechnicalSupport Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As … 1st line support, you will work closely with stakeholders and all staff members. You’ll be responsible for logging, managing, and owning incidents and requests, and proactively monitoring their progress. Who are we looking for? A motivated individual with: A friendly, helpful, and patient personality. Outstanding communication skills. Willingness … SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. More ❯
Job Description: Job Purpose To provide technicalsupport to Instron's field-based service engineers globally, making use of electrical/hydraulic schematics, mechanical drawings, and product knowledge. This is primarily an office based support role with an occasional need for domestic and international travel to provide … hands-on support to complex problems. Tasks & Responsibilities Remotely supporting Instron's field service team internationally on designated products. Reviewing escalated customer issues for designated territories and product lines, providing recommendations for resolution to local and senior management. Representing the Service Department on new product development and concurrent product … support teams, ensuring ongoing improvements and customer satisfaction. Working with and developing new technology for customer and Field Service Engineer support. Visiting customers globally to support local service and sales teams, resolving technical issues, and providing training. Contributing to the company's efforts to enhance customer satisfaction More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
latest Microsoft server technologies, Wi-Fi, and network infrastructure? Do you enjoy getting out and pride yourself on delivering the best face-to-face support? This is a hybrid role, part WFH and part site-based role, so you need your own transport, but mileage is paid. What you … ll need to succeed Key Responsibilities: TechnicalSupport: Provide comprehensive support for educational applications, cloud technologies, and network infrastructure, ensuring efficient resolution of issues and proactive maintenance. System Management: Manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, ensuring systems are updated … and functioning optimally. Maintain all technical documentation relating to a customer site. Project Assistance: Collaborate with the Project Manager on digital transformation projects, managing the planning and implementation phases. Service Support: Act as a senior point of reference for service desk colleagues, maintaining open communication with clients throughout More ❯
West Bromwich, England, United Kingdom Hybrid / WFH Options
Hays
latest Microsoft server technologies, Wi-Fi, and network infrastructure? Do you enjoy getting out and pride yourself on delivering the best face-to-face support? This is a hybrid role, part WFH and part site-based role, so you need your own transport, but mileage is paid. What you … ll need to succeed Key Responsibilities: TechnicalSupport: Provide comprehensive support for educational applications, cloud technologies, and network infrastructure, ensuring efficient resolution of issues and proactive maintenance. System Management: Manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, ensuring systems are updated … and functioning optimally. Maintain all technical documentation relating to a customer site. Project Assistance: Collaborate with the Project Manager on digital transformation projects, managing the planning and implementation phases. Service Support: Act as a senior point of reference for service desk colleagues, maintaining open communication with clients throughout More ❯
Technical Account Manager (German speaking), AWS Enterprise Support At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data/Analytics, Application-level services … the most value from AWS services and the cloud technology that supports their business goals. As we continue to rapidly expand AWS's Enterprise Support organization by averaging 30% - 40% revenue growth/year, you'll have plenty of opportunities to develop your technical, consulting, operational and leadership … the chance to receive mentor-ship and gain AWS certifications for global & regional impact. The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us More ❯
Swansea, West Glamorgan, United Kingdom Hybrid / WFH Options
Yamgo
TechnicalSupport and Operations Executive - Kickstart Scheme Tech Full-time Swansea, Wales (Remote Working Available) All applicants must be eligible to live and work within the UK where the position is based. Job Description This position will provide key opportunities to develop technical and operational support experience. Working across multiple teams to the greater benefit of the business with key focus on the technical and operations teams. This is an initial 6 month contract but may become permanent for the right candidate. Key Responsibilities Advertising campaign set up and management Platform testing Bug reporting … Online support for users Trend and industry R&D Requirements Technologically minded individual with basic knowledge in web development or coding Fully computer literate An interest in technology, cryptocurrency and/or blockchain Exceptional organisational skills Good team working skills Committed to being part of a team with a More ❯
where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential! TechnicalSupport Engineers (TSEs) contribute to the teams' mission of making customers successful by enabling them to realize business value, so they remain customers … for life. They set the bar high around giving our customers quick, accurate and differentiated support so they can focus on doing what they do best. In this role, you will be part of Optimizely's First Line Team (FLT) and provide top quality customer and technical assistance … to triage and route issues efficiently. Job Responsibilities Debug customer issues, keeping ownership of cases until resolution while engaging other teams as needed. Providing support through tickets, phones and chat via a ticketing system. Delight our customers by answering their questions via phone, email, and chat. Triaging incoming incidents More ❯
play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Field based TechnicalSupport Engineers work within our Site Services sub function, and are responsible for all 2nd-3rd on-site breakfix customer support. This is … a very customer facing role, and this individual will have experienced and developed communication skills in equal measure to technical ability. On-Site support will be provided via a combination of on-site customer shift rotations (working on-site in a dedicated capacity for a customer over a … Remote Service Center (RSC) Service Board for newly created service tickets. Prioritize tickets created. Communicate steps taken during troubleshooting and resolutions through clear non-technical communication. Demonstrate the correct level of urgency while resolving client incidents. Resolution of incidents/requests related to, but not limited to the following More ❯
TechnicalSupport Engineers wanted for an MSP in Cornwall! I need candidates with virtualisation, firewall, IP and RF troubleshooting experience. This role would suit a confident, chatty customer service driven individual with experience working for an MSP. You MUST have virtualisation experience (not cloud), 1st & 2nd line supportMore ❯
TechnicalSupport Engineers wanted for an MSP in Cornwall! I need candidates with virtualisation, firewall, IP and RF troubleshooting experience. This role would suit a confident, chatty customer service driven individual with experience working for an MSP. You MUST have virtualisation experience (not cloud), 1st & 2nd line supportMore ❯
TechnicalSupport Representative Our well established client is seeking a technically minded individual to support individuals mainly from an Electrical background that require advice/assistance on test equipment and firmware/software related issues. You will guide them through operating multifunctional testers and offer them related More ❯