1 to 25 of 2,522 Continuous Improvement Jobs in the UK excluding London

As a senior member of the GBS team, the Service Management Lead is responsible for overseeing the operational performance of the partners, ensuring alignment with business needs, and driving continuous improvement across service delivery. Acting as the key interface between the GBS operations and the business stakeholders, this senior member of the GBS function is responsible for … KPIs, OLAs/SLA). Measuring and tracking service demand and consumption, monitoring trends and ensuring the partner remains responsive to changing business need. Monitoring innovation/impact of continuous improvement initiatives Reviewing measures with the provider and service recipients/functions, gathering feedback and ensuring improvements are implemented effectively What You'll Get People are at … management and support stakeholder engagement Analyse service demand and consumption trends to ensure responsiveness to evolving business needs. Maintain dashboards and reporting tools to provide visibility into service health. Continuous Improvement & Innovation Monitor the impact of innovation and continuous improvement initiatives. Collaborate with partners to identify and implement service enhancements. Promote a culture of More ❯

in training/guidance to other auditors Support external Quality System audits Provide training on Quality issues and business processes Coordinate the review of Quality procedures associated with plant continuous improvement initiatives Plan Standard Operating practices required under the overriding Quality procedures Maintain the Standard Operating Procedure content and coordinate the issuing of these documents Support other … to process and prevent occurrence of any non-conformity relating to product, process or system Assist with first off sample approvals Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis all in line with QRM principles of Lead time reduction Form No. QCD_FOR1009 … Keep up with current and developing manufacturing and engineering trends that concern product quality Undertake special projects as required Contribute to continuous improvement activities Quality control of work by appropriate reviews Support and lead process improvement activities Conduct benchmarking studies to determine best practices/designs and future trends Plan projects or subtasks so they More ❯

whilst working very closely with a global tech giant. This leadership role is responsible for the overall performance of the team, crucially ensuring client happiness, flawless brand representation, and continuous service quality improvement. What Your Day Will Look Like Client Relationship & Advocacy: Serve as the point of escalation and liaison for key clients, actively managing expectations and ensuring proactive … is maintained across the team. Performance Leadership: Lead, mentor, and manage the service delivery team, fostering a culture of high performance, accountability, and alignment with company and brand standards. Continuous Improvement (CI): Utilize feedback (internal audits, QA reports, and client surveys) as actionable intelligence to identify service gaps and drive a formal, continuous improvement … under tight deadlines. Skills About You You are a natural leader and a dedicated client advocate who measures success by client retention and satisfaction scores. You operate with a continuous improvement mindset, using data and technology to not just react to problems, but to proactively engineer solutions. You are a clear, diplomatic, and inspiring communicator, capable of More ❯

with the Planner, Sales, Customer Service and Operations to align production plans with customer requirements. * Support daily/weekly production meetings to communicate schedule updates and resolve conflicts. * Support continuous improvement initiatives to streamline planning and scheduling processes. Inventory & Capacity Management * Analyse inventory levels and lead times to maintain optimal stock levels and reduce excess. * Perform capacity … Cause Analysis * Investigate and identify the root causes of data inaccuracies in planning, scheduling, or inventory records. * Collaborate with relevant departments to resolve issues and implement corrective actions. * Ensure continuous improvement in data integrity across ERP and APS systems. Preferred Skills: * APICS CPIM or CSCP certification ( Desirable ) * Experience in problem solving newly introduced ERP systems * Experience with … lean manufacturing and continuous improvement methodologies. * Familiarity with Metal fabrication processes ( Desirable ) Key Performance Indicators (KPIs): * Schedule adherence * On-time delivery rate * Inventory turnover * Production efficiency * ERP data accuracy The above is a selection of responsibilities, there may be other tasks not listed that will be expected to support the changing business needs. If you feel you More ❯

improvement actions, and risk updates. Act as the operational escalation point for incidents or service issues, coordinating cross-functional teams to restore service quickly and effectively. Drive continuous improvement by analysing incident trends, user feedback, and process performance to deliver measurable service enhancements. Ensure consistent service governance, documentation, and reporting to maintain compliance and audit … usage reviews, and adoption sessions to monitor success and identify improvement opportunities. Represent the “voice of the customer” internally, feeding insights into product development and service improvement. Continuous Improvement and Knowledge Management Capture and share lessons learned from implementations and live service operation to improve delivery playbooks and methodologies. Support development of internal training materials … monitoring SLAs, and ensuring service stability and quality. You’ll act quickly to resolve incidents, coordinate teams, and apply structured problem-solving to prevent recurrence. With a focus on continuous improvement, you’ll analyse trends and user feedback to enhance performance and customer experience. You’ll ideally hold ITIL® 4 Foundation certification or higher, with knowledge of More ❯

focused IT Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial … clients. Key Responsibilities * Operational Leadership & Continuous Improvement* Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas.* Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards.* Monitor, report on, and improve KPIs relating to service quality … onboarding new technologies, ensuring they meet internal standards prior to adoption. Service Delivery & Client Engagement * Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development.* Participate in customer checkpoints to ensure service performance aligns with client expectations.* Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting More ❯

in one centralised platform based on Microsoft's Fabric service. Managing reporting requirements and contributing to governance boards. Matrix managing and developing a team of Senior Technical Analysts. Supporting continuous improvement and stakeholder engagement across the programme. This is a permanent role, with migration activities expected to run until 2030. About us Here at the NHS Business … for migration events. 5. Taking an active assurance role in the planning and preparation, execution and washup of migration events, providing feedback to all parties and feeding into a continuous improvement loop. 6. Preparing material for, and contributing to, programme boards, including governance boards, programme planning, migration scheduling, etc. 7. Evaluating readiness and success criteria against outcomes … of working within the Programme. Person Specification Qualifications Essential Degree calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter. 2.Evidence of continuous professional development. 3.Relevant foundation level qualification in an IT department framework (e.g. ITIL, COBIT, TOGAF) Evidence of continuous professional development. Relevant foundation level qualification in an IT department More ❯

in one centralised platform based on Microsoft's Fabric service. Managing reporting requirements and contributing to governance boards. Matrix managing and developing a team of Senior Technical Analysts. Supporting continuous improvement and stakeholder engagement across the programme. This is a permanent role, with migration activities expected to run until 2030. About us Here at the NHS Business … for migration events. 5. Taking an active assurance role in the planning and preparation, execution and washup of migration events, providing feedback to all parties and feeding into a continuous improvement loop. 6. Preparing material for, and contributing to, programme boards, including governance boards, programme planning, migration scheduling, etc. 7. Evaluating readiness and success criteria against outcomes … of working within the Programme. Person Specification Qualifications Essential Degree calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter. 2.Evidence of continuous professional development. 3.Relevant foundation level qualification in an IT department framework (e.g. ITIL, COBIT, TOGAF) Evidence of continuous professional development. Relevant foundation level qualification in an IT department More ❯

impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Ensure data reliability that global businesses can trust. Build scalable platforms that empower smarter decisions. Drive continuous improvement that shapes real-world impact. The Role As a Data Quality Engineer , you will play a vital role in ensuring the reliability and excellence of cloud … based data platforms by developing and maintaining robust test automation frameworks. Working collaboratively with a cross-functional team, you will drive best practices in testing and contribute to continuous improvement initiatives throughout the development lifecycle. Your responsibilities: Defining tools and frameworks to develop and maintain test automation. Identification of test automation opportunities. Work closely with the development … define strategy and best practices. Looking for opportunities to “Shift left” testing and test automation. Providing clear and accurate documentation for the tests and test automation. Contributing towards the continuous improvement of testing and test automation practices. Integrating automated tests with the CI/CD pipeline. Sharing Best Practice and owning the testing process in all cadence More ❯

Abstract’s clients. This role is key to developing innovative solutions to resolve client challenges, providing guidance to junior members of the development team on project work, and driving continuous improvement of technical practises across the organisation. RESPONSIBILITIES To architect, design, and implement complex software systems, ensuring scalability, performance, and reliability. Determining the structure and design of … code, configuration, and systems are kept secure. Line management of offshore team members, ensuring alignment on project goals, technical standards, and delivery timelines while fostering a culture of accountability, continuous improvement, and effective communication across time zones. Providing technical leadership, guidance and mentoring to junior developers across the business. Promoting knowledge sharing and continuous improvement More ❯

functional teams spanning Manufacturing, Process Sciences, Supply Chain, Finance and R&D, a key deliverable of this role is to define and track key-performance indicators (KPIs) and oversee continuous improvement programs to ensure industry-leading fermentation performance. You will lead and participate in new product & process technology projects, coordinate product introductions & commercialization and lead or participate … be doing Develop end to end expertise of all process technology deployed at our Menstrie manufacturing location Be a thought leader for fermentation technology that helps define and shape continuous improvement strategies and plans through deep expertise in fermentation engineering and microbial physiology. Define KPIs for each fermentation process on site. Launch and oversee projects to drive … continuous improvement of KPIs. Lead a team of Process Technologist to maintain and communicate control charts of fermentation KPIs that can be used to identify opportunities for improvement Lead and support optimisation initiatives to increase yield, reduce cycle time, reduce costs and enhance safety and product quality Collect and analyse process data statistically and build More ❯

our planning operations, using data-driven insights to forecast, monitor, and optimise our parcel journey—from hub to doorstep. Your work will directly impact service quality, cost efficiency, and continuous improvement across the network. We're looking for a confident communicator who can engage effectively across all levels of the organisation. With a proactive approach and strong … Hubs, Depots, and the wider network. Lead daily network calls with senior stakeholders to address performance and escalate risks. Deliver weekly/monthly performance reports for operational leadership. Drive continuous improvement through historical data analysis and stakeholder collaboration. Support the delivery of the annual Peak Plan across the network. Qualifications & Technical Skills Strong Excel skills; SQL and … VBA desirable. Familiarity with BI, MI, SAP, and Evri systems. Experience & Knowledge Proven analytical and data interpretation skills. Commercially aware with a continuous improvement mindset. Understanding of Lean and process improvement methodologies. Your insights and actions will shape performance across all operational areas where service is measured. You'll be a trusted advisor, driving improvements More ❯

that architecture is scalable and maintainable. Lead on estimations of development work to support planning and prioritization. Drive standardization, reusability and adoption of best practices. Foster a culture of continuous improvement and technical excellence. Innovation and Problem Solving Tackle difficult and complex technical issues and resolve the most technical and critical problems. Drive and enhance company innovation … thoroughly tested and delivered to a high standard, with a focus on minimizing bugs and improving performance. Establish and maintain coding standards ensuring best practices are followed. Advocate for continuous improvement to development processes and code quality. Governance and Compliance Contribute to and follow coding standards and security policies, maintaining and supporting compliance with security standards/… Remain an expert in the design, development and maintenance of software applications, and high- quality scalable code, and stay comprehensively knowledgeable in the Travel, Entertainment and Events industries. Initiate continuous improvement and give suggestions and recommendations to continually improve at staff or business level. Partner with relevant departments and personnel for cross-division and global business activities. More ❯

access reviews, support audits, and ensure policy compliance. Process & data stewardship: Define and maintain master data standards, ownership, and controls. Align business processes to standard ERP capabilities and drive continuous improvement in data quality. Integrations & reporting: Own the ERP interface catalogue and integration runbooks. Coordinate builds with developers/partners, monitor data flows, and ensure accuracy for … to promote adoption and feedback. Governance & roadmap: Maintain a 12-month ERP roadmap and facilitate quarterly reviews with key functions. Ensure platform evolution aligns with strategic and operational objectives. Continuous improvement: Identify and deliver incremental enhancements that reduce manual effort, improve accuracy, and increase efficiency. MEASURES OF SUCCESS. ERP availability, performance, and support SLAs achieved. Audit and … Knowledge of Unity/Mertex or Now ERP systems (desirable) BEHAVIOURS . Pragmatic and solution-focused under pressure. Collaborative and influential within and across teams and departments. Committed to continuous improvement and high standards of delivery. Balanced approach to governance and innovation. More ❯

Manage incident, problem, and change management processes effectively. Stakeholder Management: Act as the key point of contact for internal teams and external clients, ensuring alignment on service expectations and continuous improvement initiatives. Stakeholder Management: Carry out service reviews with business management to ensure requirements for IT services, solutions and products continue to be met and use this … to help drive global continuous improvement strategies and initiatives. Technical Leadership: Leverage hands-on IT infrastructure experience to drive best practices in cloud, network, server, and data centre operations. Provide guidance and troubleshooting support when necessary. Project Management: Oversee and manage infrastructure-related projects, ensuring they are delivered on time, within scope, and within budget. Utilize Agile … project management methodologies as required. Business Analysis: Collaborate with business stakeholders to gather requirements, analyse IT service gaps, and propose enhancements or new solutions that align with business objectives. Continuous Improvement: Identify and implement service improvements, automation, and efficiency measures to enhance IT operations. Risk & Compliance: Ensure IT services adhere to security, compliance, and governance requirements What More ❯

2. Work with user organisations to encourage use of roll out materials, skills and/or products that will support their implementation, delivering sessions with user organisations as required. Continuous Improvement 1. Actively seek feedback and promote adaptability to continually refine processes, ensuring alignment with both user organisation needs and evolving system requirements. 2. Maintaining an understanding … goals, monitor performance, and provide coaching and development opportunities to ensure team members are equipped to meet both current and future demands. Encourage a culture of accountability, innovation, and continuous improvement. Ways of working 1. Work at all times collaboratively with all members of the Implementation team to foster a collaborative, coordinated and supportive environment. Working with the wider … complex and dynamic environment. Knowledge of the NHS landscape and the different organisation types that make up the NHS to support User Organisations in their readiness activities. Understanding of continuous improvement methodologies, such as PROSCI, Lean or Six Sigma, to support ongoing optimisation efforts. Experience Essential Demonstrated experience in a leadership role within an operational service delivery More ❯

2. Work with user organisations to encourage use of roll out materials, skills and/or products that will support their implementation, delivering sessions with user organisations as required. Continuous Improvement 1. Actively seek feedback and promote adaptability to continually refine processes, ensuring alignment with both user organisation needs and evolving system requirements. 2. Maintaining an understanding … goals, monitor performance, and provide coaching and development opportunities to ensure team members are equipped to meet both current and future demands. Encourage a culture of accountability, innovation, and continuous improvement. Ways of working 1. Work at all times collaboratively with all members of the Implementation team to foster a collaborative, coordinated and supportive environment. Working with the wider … complex and dynamic environment. Knowledge of the NHS landscape and the different organisation types that make up the NHS to support User Organisations in their readiness activities. Understanding of continuous improvement methodologies, such as PROSCI, Lean or Six Sigma, to support ongoing optimisation efforts. Experience Essential Demonstrated experience in a leadership role within an operational service delivery More ❯

Responsibilities: Own and Evolve Our ERP (Sage X3) Act as the primary product owner for Sage X3 — managing support, configuration, releases, and documentation. Ensure system stability, data accuracy, and continuous improvement through proactive issue management and clear runbooks. Lead one major release cycle each year with strong controls around testing, UAT, and rollback planning. 2. Connect and … suppliers and stakeholders, maintaining strong SLAs and open communication. Balance short-term support needs with long-term transformation, reducing “firefighting” through better systems and ownership. 5. Deliver Impact and Continuous Improvement Measure success through tangible improvements — such as fewer manual reconciliations, faster processes, and higher data confidence. Create and maintain auditable documentation for key systems and processes … to support compliance, readiness, and future growth. Drive a culture of continuous improvement — making our systems work harder for our people. We are looking for someone who brings solid ERP experience (Sage X3 preferred) and practical knowledge of integrations, SQL, and release management. You’ll enjoy solving problems, streamlining processes, and helping others work smarter — while being More ❯

The Head of Infrastructure and Operations is responsible for leading the design, delivery, and continuous improvement of MM Flowers’ technology infrastructure and operational systems. This role ensures that the company’s IT foundations are secure, scalable, and resilient to support business growth, digital transformation, and operational excellence. The position combines strategic planning with hands-on leadership, ensuring … designed and managed to meet future scalability, sustainability, and innovation requirements. Maintain high service availability, resilience, and performance across all infrastructure and IT operations. Drive automation, cost efficiency, and continuous improvement across all infrastructure processes and systems. Ensure infrastructure and data security standards are implemented and maintained, aligning with company and legal requirements. Oversee governance, compliance, and … targets. Lead and develop a high-performing infrastructure, security, and operations team (approx. eight direct and indirect reports). Foster a collaborative, innovative, and service-focused team culture. Drive continuous improvement and enable digital transformation through modernisation and cloud adoption. Ensure clear metrics, reporting, and accountability across service delivery and infrastructure performance. Define and implement the strategic More ❯

the Head of IT Product Support you will be responsible for building and leading a high-performing support team, developing and implementing strategies to maximize customer satisfaction, and driving continuous improvement across multi-domain support functions. This is an opportunity to play a critical role in shaping the customer journey and contributing to the overall success of … and manage expectations to ensure smooth collaboration and alignment across different teams. Act as a point of escalation for critical issues, ensuring timely resolution and effective communication to stakeholders. Continuous Improvement Identify opportunities for process improvements in product support, leveraging automation, tools, and best practices to enhance efficiency and effectiveness. Collaborate with development teams to provide feedback … and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL principles and best practices for IT service management. Proactive mindset with a focus on continuous improvement and innovation. Excellent communication, interpersonal, and problem-solving skills. Data-driven approach to decision making and performance measurement. Ability to thrive in a fast-paced and More ❯

Manager is responsible for delivering high-quality, strategically aligned HR systems and data services across the organisation. This role ensures HR systems are fit for purpose and supports the continuous improvement of people management practices through accurate, timely, and insightful data reporting. The postholder will establish and maintain systems, processes, and frameworks that uphold the highest standards … digital HR solutions that improve efficiency and user experience. Team Leadership Manage and develop the MIS team to provide responsive, high-quality service to stakeholders. Foster a culture of continuous improvement and innovation in HR data management and digital transformation. Data Integrity and Reporting Champion data excellence by maintaining high standards of accuracy and consistency across all … internal and external audits related to HR systems and data. Deliver statutory and organisational reporting such as pay gap analysis, diversity metrics, and workforce surveys, ensuring accuracy and timeliness. Continuous Improvement Identify opportunities for digital transformation and automation within HR processes to enhance efficiency and service delivery. Leadership and Development Coach and mentor team members to deliver More ❯

Act as the key interface between CMS (including subsidiaries), freight service providers, customers and vendors, to ensure efficient, compliant, and cost-effective delivery solutions. Collaborate cross-functionally to drive continuous improvement initiatives that enhance DIFOT performance, customer satisfaction, international trade compliance, and overall logistics cost effectiveness. Key Role Responsibilities Plan, schedule, and evaluate ‘glocal’ logistics operations, coordinating … Goods requirements, working closely with logistics partners and customs authorities to avoid delays and maintain safety standards. Establish and implement logistics best practices, policies, and planning principles to drive continuous improvement and efficiency. Own the CMS freight accrual process, forecasting and reconciling logistics costs to support financial reporting and budget integrity. Analyse freight invoices and recover overcharges … vendors and customers, aligning logistics requirements to ensure seamless integration and operational readiness. Proactively identify and resolve logistics challenges, delivering solutions that meet service standards and budget targets. Champion continuous improvement and cost-saving initiatives, targeting inefficiencies across inbound and outbound flows. Promote and uphold company values (POPE) in all logistics activities, fostering a high-performance, values More ❯

awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer … security findings to non-technical stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft … security-conscious team in central London. Work across diverse clients, technologies and industries while strengthening cyber defense skills. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration More ❯

environments to design and deliver services that meet user needs and strategic goals. You will guide stakeholders through technical decisions, ensuring alignment with governance and assurance processes, and championing continuous improvement and innovation. What You'll Do: Analyse existing systems to recommend improvements or new technologies that address organisational needs and enhance security. Contribute to solution design … departmental or cross-government strategies. Support integration of new systems into existing infrastructures, documenting precise technical approaches and standards. Own one or more digital components, guiding design, implementation, and continuous improvement throughout the delivery lifecycle. Collaborate across teams and suppliers to identify reusable components, reduce technical debt, and drive consistent architectural practices. Evaluate outcomes of projects or … to governance requirements and assurance frameworks, ensuring solutions meet relevant policies, standards, and compliance requirements Essential skills: Designing and delivering quality services with strong technical grounding. Driving innovation and continuous improvement in solution design. Navigating complex landscapes of technologies, suppliers, and cross-government teams. Applying agile development and DevOps principles, following robust engineering standards. Shaping or contributing More ❯

are looking for a Mechanical Test Engineer to support product qualifications, development, and problem resolution for the aerospace sector. This role offers hands-on involvement in test method development, continuous improvement, and expansion of testing capabilities across mechanical, physical, and NDI techniques. To be considered for this role you will be degree educated in Materials Science, Chemistry … previous industrial experience of developing analytical, physical and mechanical testing methods of polymers, composites or materials. Responsibilities: Develop and improve mechanical and analytical test methods Lead method development and continuous improvement initiatives Deliver and enhance internal training programmes Lead the development and analytical laboratory when required Support customer test requests and generate detailed technical reports Conduct root … in Polymer or Materials Science preferred) 5+ years' experience in a technical role within advanced materials 2+ years' leadership or supervisory experience (preferred) Experience with Six Sigma, Lean, and Continuous Improvement tools Strong knowledge of composites, resin systems, fibre types, and relevant test methods Confident communicator with excellent organisational and problem-solving skills Able to manage multiple More ❯