PowerShell, Azure Automation). Solid understanding of DevOps practices, cloud platforms, and operational processes. Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams. Knowledge of ITIL processes (incident, problem, change management) in cloud or hybrid setups. Familiarity with governance and compliance frameworks. Desirable Certifications: Microsoft Certified: Azure Fundamentals/Administrator/DevOps Engineer ITILFoundation Certification Experience with Agile methodologies Benefits: Annual bonus scheme 25 days holiday + bank holidays + your birthday off Private healthcare Career development, training, and upskilling Interested? Please Click Apply Now! Service Delivery Manager – Digital Workspace More ❯
PowerShell, Azure Automation). Solid understanding of DevOps practices, cloud platforms, and operational processes. Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams. Knowledge of ITIL processes (incident, problem, change management) in cloud or hybrid setups. Familiarity with governance and compliance frameworks. Desirable Certifications: Microsoft Certified: Azure Fundamentals/Administrator/DevOps Engineer ITILFoundation Certification Experience with Agile methodologies Benefits: Annual bonus scheme 25 days holiday + bank holidays + your birthday off Private healthcare Career development, training, and upskilling Interested? Please Click Apply Now! Service Delivery Manager – Digital Workspace More ❯
PowerShell, Azure Automation). Solid understanding of DevOps practices, cloud platforms, and operational processes. Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams. Knowledge of ITIL processes (incident, problem, change management) in cloud or hybrid setups. Familiarity with governance and compliance frameworks. Desirable Certifications: Microsoft Certified: Azure Fundamentals/Administrator/DevOps Engineer ITILFoundation Certification Experience with Agile methodologies Benefits: Annual bonus scheme 25 days holiday + bank holidays + your birthday off Private healthcare Career development, training, and upskilling Interested? Please Click Apply Now!Service Delivery Manager Digital Workspace More ❯
and audits. If you enjoy working in a fast-paced environment, take pride in delivering excellent customer service, and are eager to grow your technical capabilities within a developing ITIL framework, wed love to hear from you. Key Responsibilities Log, analyse and triage incoming customer calls and helpdesk tickets Investigate and provide first-line support for technical issues and … IT support or service desk role, ideally customer-facing Strong diagnostic and troubleshooting abilities for basic hardware and software issues Proficient in general office administration tasks Working knowledge of ITIL principles and service desk procedures Experience with helpdesk or ticketing systems Familiarity with common desktop, laptop, and peripheral hardware Clear and effective communication skills, both written and verbal Desirable … Experience ITILFoundation certification or relevant formal training Experience liaising with hardware vendors and third-party maintenance providers Understanding of IT asset management tools and service management platforms Basic knowledge of the administration of Microsoft, VMWare and HP operating systems, applications and technologies Exposure to logistics processes within an IT environment Our non-negotiables: You must be eligible More ❯
seeking out new technologies to enhance our capabilities. Required Experience: Minimum of 2 years of experience in a similar role, with a strong understanding of Service Desk operations and ITIL-aligned processes. Solid experience in troubleshooting and supporting various IT systems and environments. Preferred Experience: Microsoft Azure: Proficiency in managing and supporting Azure environments. System Center Operation Manager: Experience … 365. SAN Technologies: Experience with NetApp, HP 3PAR, Dell PowerStore, and Metro Node. Server Technologies: Familiarity with HP Synergy, Dell PowerEdge. Automation Technologies: Skills in PowerShell, HashiCorp Terraform, Ansible. ITILFoundation: Certification preferred. Salary & Benefits: Up to £50,000 per annum (depending on experience and certifications) Annual Bonus: 10% On-Target Bonus (paid annually around June) Life Assurance More ❯
incident logging. - Strong communication and customer service skills. - Ability to follow documented SOPs and escalation procedures. Qualifications - Diploma or Bachelor's degree in IT, Computer Science, or related field. - ITILFoundation certification preferred. Experience - 1–2 years of experience in IT service desk or technical support roles. - Exposure to contact center environments is a plus. Working Conditions - Shift More ❯
Stockport, Greater Manchester, North West, United Kingdom
Nexperia
you will play a key role in keeping our site wide networks running without interruption to our manufacturing capability. You will leverage strong technical expertise across Cisco technologies and ITIL practices to maintain secure and highly available network services across the site. You will collaborate across teams locally and globally to deliver continuous improvements that enhance resilience, and you …/or Cisco ASA firewall experience and Cisco wireless networking (WLC, APs). Cisco ISE, Prime Infrastructure management tools, and experience in MPLS and observium monitoring tools. Familiarity with ITIL service management processes. Willingness and aptitude for learning new systems and advancing skillset individually and as part of a team Eligibility to work in the United Kingdom without the … an advantage Experience with F5 BIG-IP load balancers and related administration. Exposure to SD-WAN technologies. Prior work with Cisco ASA Firewalls. Knowledge of advanced Load Balancing techniques. ITILFoundation certification desirable. What Your Benefits Will Include: Remuneration & Reward: Starting salary of £38,000£52,000 (DOE), Annual Incentive Plan of up to 6%, excellent contributory pension More ❯
in a commercial environment. Solid organisational skills, including attention to detail and multitasking abilities. Previous experience utilising a project methodology (e.g. PRINCE2 or other similar methodologies). Holding an ITILfoundation certificate. More ❯
Corsham, Wiltshire, England, United Kingdom Hybrid / WFH Options
Context Recruitment Limited
reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITILFoundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Outokumpu Chrome Oy
tools (SNMP, Wireshark, etc.) Understanding of Azure and hybrid cloud networking is a plus Background supporting LAN, WAN, WLAN in corporate settings Excellent interpersonal, communication, and problem-solving skills ITILFoundation certification or equivalent What we offer: A dynamic leadership role in a global technology team Hybrid working based in Helsinki or Sheffield, with up to 50% remote More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Leidos
Skills: AWS Certified DevOps Engineer - Professional or equivalent certification Proficiency in Terraform, AWS CDK, or CloudFormation Experience with Ansible for configuration management Strong scripting skills (e.g., Python, PowerShell, Bash) ITILFoundation Certification or experience with ITIL-based environments Clearance Requirements: Clearance to StartBPSS Clearance for Role SC Must be a UK Citizen and based in UK for More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
EA First Compass House
subject to a satisfactory DBS disclosure where applicable, two satisfactory references, medical clearance and Home Office right to work clearance. Infrastructure Engineer (12 month FTC): You will ideally hold ITILFoundation certification. Technical certifications in relevant technologies (Microsoft, Networking, Cyber Security) are desirable. Previous experience of designing and implementing infrastructure projects across multiple sites. A background working with More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
EA FIRST LTD
subject to a satisfactory DBS disclosure where applicable, two satisfactory references, medical clearance and Home Office right to work clearance. Infrastructure Engineer (12 month FTC): You will ideally hold ITILFoundation certification. Technical certifications in relevant technologies (Microsoft, Networking, Cyber Security) are desirable. Previous experience of designing and implementing infrastructure projects across multiple sites. A background working with More ❯
Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP& HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITILFoundationcertificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
project deliveryand continuous improvement initiatives What We're Looking For * Experience in cryptography and information security* Hands-on knowledge of HSM configuration and support* Familiarity with SSH key and certificate management* Understanding of Unix/Windows environments* Strong attention to detail and ability to work under pressure* Excellent communication and stakeholder management skills Nice to Have * ITILFoundationMore ❯
Macclesfield, Cheshire, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
project deliveryand continuous improvement initiatives What We're Looking For * Experience in cryptography and information security* Hands-on knowledge of HSM configuration and support* Familiarity with SSH key and certificate management* Understanding of Unix/Windows environments* Strong attention to detail and ability to work under pressure* Excellent communication and stakeholder management skills Nice to Have * ITILFoundationMore ❯
adaptable to meet the varying requirements of the BPSS; undertaking similar activities in respect of other business service systems as and when required. Required Skills: Possess or achieve the ITILFoundationCertificate within 12 months. Pragmatic attitude to problem solving. Ability to comprehend technical issues. High degree of accuracy and attention to detail. Strong communication and interpersonal More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Adecco
adaptable to meet the varying requirements of the BPSS; undertaking similar activities in respect of other business service systems as and when required. Required Skills: Possess or achieve the ITILFoundationCertificate within 12 months. Pragmatic attitude to problem solving. Ability to comprehend technical issues. High degree of accuracy and attention to detail. Strong communication and interpersonal More ❯
Employment Type: Permanent
Salary: £35854/annum plus £2,000 South East allowance
and non-technical stakeholders. Process-Oriented : A mindset for structure, accuracy, and process adherence, with a willingness to improve and refine. Framework Knowledge : Familiarity with Agile methodologies , Waterfall , and ITIL service management is beneficial. Preferred Qualifications ITILFoundation Certification Certified Change Management Professional (CCMP) or equivalent PRINCE2 , PMP , or equivalent project management qualification Bachelor’s degree in More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯